Georgia Network System Technical Support
for Small and Medium-size Business Information Systems:
Online Consulting and Troubleshooting
For office network systems located throughout the state ofGeorgia, Progent's Microsoft authorized engineers can deliver online assistance and troubleshooting to fix your computer network problems fast and affordably. Progent has acquired enterprise-grade skills, advanced software tools, and support knowledge bases to identify and fix IT problems while avoiding the high cost and delays normally associated with onsite technical service dispatches.
If yourGeorgiasmall business is situated outside of the larger metro areas such asAtlanta, Augusta, Columbus, Savannah, or Athens, your nearby computer support choices may be limited in skills, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progent’s group of seasoned network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a large range of technical tasks for a broad range of customers. This means you obtain not only the technical skills needed for the job, but an expert with field proven methods for applying that expertise to provide efficient network solutions.
NetDocuments Expert Support
NetDocuments is a leading cloud-based document management system designed specifically for the legal profession. Progent offers access to NetDocs consultants who can provide expert advice to help you to plan, configure, administer, tune, or debug a document management system solution powered by NetDocs. For details about Progent's consulting expertise for NetDocs, refer to NetDocs DMS consulting services.
Examples of Online Support Services Offered by Progent for Cisco Routers
Among the typical remote Cisco router consulting services offered by Progent's certified Cisco experts are configuring hostname, IP addressing, routing tables, clock, and user accounts; setting up iBGP and HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing tables, and BGP peering; installing current IOS image; configuring and testing failover; resolving VPN issues; creating a network diagram and documenting configuration; plus policy and fault tolerance strategy.
Infrastructure Consulting Expertise for An At-Home Workforce
Progent can help small and medium-size companies to design, implement and debug the network infrastructure needed to support work-from-home employees. Areas of infrastructure where Progent's consultants offer guidance include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure software, router setup, Wi-Fi network planning and implementation, and robust Internet connections. To learn about Progent's infrastructure support services for teleworkers, go to network infrastructure guidance for an at-home workforce.
Cisco Small Business 100, 300 and 500 Wireless Access Points System Design and Troubleshooting
Cisco's Small Business series of APs are Linux-powered units engineered as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises configuration and debugging support to assist your organization to plan, implement, update, optimize, administer and debug Cisco Small Business wireless access point deployments of any size or architecture. For more information about Progent's consulting services for current and legacy Cisco Small Business 100, 300 and 500 family of wireless access points, see Cisco Small Business 100, 300 and 500 WiFi APs consulting services.
Eliminate Reliance on an Individual Freelance Consultant
By creating a partnership with a full-service network support firm like Progent as opposed to a freelance consultant, your company is assured fast availability of experienced professionals when you require them. You no longer have to worry that sickness, classes, time off, or conflicting priorities with other customers will leave you with no support during a crisis.
Fortinet FortiGate NGFW Firewall Consultants
Fortinet FortiGate next-generation firewalls are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet firewalls to safeguard your IT assets at the enterprise edge, within the data center core, at branch locations, and at the cloud edge. To learn more, visit Fortinet FortiGate NGFW firewall consultants.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness either to stop or recover rapidly after a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup environment that aligns with your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.
Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of IT outsourcing and co-sourcing services to assist companies of any size to maintain, manage, and repair networks that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.
Microsoft Teams Solution Design Consulting Services
Teams replaces Skype for Business Online as Microsoft's flagship cloud service for real-time conversation and cooperation. Progent's Microsoft Teams experts can assist your organization to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent's Integration and Training Services for Microsoft Office Desktop and Office 365
Progent's Microsoft Office and Office 365 consultants can assist companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that offers fast return on investment and enables better business results. Progent can help your company to integrate Office or Office 365 apps with one another and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues with various releases of Microsoft Office and can provide customized online Microsoft Office and Office 365 training to individual users or groups.
Microsoft Exchange 2013 Migration Services
Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful innovations plus a revamped architecture. These improvements affect key facets of IT such as manageability, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can provide remote or on-premises support to assist your organization to manage, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.
Data Backup/Restore Consultants
Progent's backup consultants can provide support for a wide array of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and workstations plus laptops and handhelds. Progent can help you with all major data protection platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent can also provide help with Acronis, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as a low cost outsourced solution for secure backup/disaster recovery.
System Center Data Protection Manager (SCDPM) Support Services
Microsoft System Center 2016 Data Protection Manager provides small and mid-size organizations automatic backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-sensitive protection for key workloads like Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can assist you to plan, deploy, manage, and troubleshoot a multi-site backup/recovery system powered by Data Protection Manager 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide occasional guidance to help you through challenging issues or deliver comprehensive project management or co-management services to help you finish your SCDPM 2016 deployment on time and on budget.
Short-Term IT Staffing Services
Progent's short-term IT staffing services allow you to meet the need for network support personnel without dealing with the expense and delays that come with identifying and hiring experienced technical help and without increasing your permanent head count. For information about Progent's temporary staff augmentation services, go to Progent's short-term staff augmentation services.
Ransomware Removal and Recovery Consulting
Recent variants of crypto-ransomware not only encrypt vital online data files but also infect any accessible system backup mechanisms. Progent's proven ransomware recovery experts can assist you to restore an IT network damaged by a ransomware attack such as Ryuk, Dharma, NotPetya, Spora, TeslaCrypt, or Locky. To learn more, see ransomware cleanup and operations recovery consulting.
Talk to a Progent Computer Support Expert
To learn how to get in touch with a Progent network support expert for online or onsite help, phone
An index of content::
Forefront Network Inspection System Specialists
Expert Microsoft Certified IT Consultants Forefront Network Inspection System
Microsoft Forefront Threat Management Gateway builds on the powerful security capabilities of ISA Server 2006 and provides a easily managed Internet gateway that delivers a single-server solution for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting features, allows custom reporting powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut costs and improve availability. Progent's Microsoft engineers can assist your company to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Forefront Threat Management Gateway On-site Technical Support
Expert Microsoft Certified Forefront TMG Help and Support
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft ISA Server 2006 and provides a easily administered web gateway that delivers a single-server platform for a variety of security features such as an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, allows customized reports generated by SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual server to cut costs and improve availability. Progent's Microsoft consultants can help your company to plan and execute pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent can also help you to migrate economically to Forefront TMG 2010 from ISA Server.
Remote Support SQL Server 2016 and Power BI
SQL Server 2016 and VMWare Online Help
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security, high-availability, mobile computing integration, plus integrated analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Microsoft Office 2000 Engineer
Technology Providers Microsoft Office 2000
Progent’s IT outsourcing services provide budget-friendly computer consulting for small organizations. Whether it involves planning network architecture, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT technical services can contain costs and eliminate risks, permitting IT support budgets to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust network foundation for your vital business software powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
BlackBerry Smartphone Computer Consulting
Blackberry Technology Professional
Progent offers the support of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry technology affordably and effectively, doing away with the requirement for an internal BlackBerry specialist and reducing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISSP and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's proven remote support model, provides small businesses a cost-effective option for incorporating BlackBerry devices and software seamlessly into their IT network.
SQL Server SSAS Technology Consulting Services
SQL Server 2016 AlwaysOn Availability Groups Online Support
SQL Server 2016 introduces major enhancements in performance, scale, data security, uptime, mobile computing support, plus integrated BI. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Jason support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide online and on-premises support to help organizations of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.
Contract Macintosh Consultants Full-Time Jobs
Employment Opportunities Contract Macintosh Consultants
Our Experts Team provides support in key areas such as Apple OS networking and applications; Expertise for Linux-based, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Strategic and specialized application help; CIO, business analyst, and project management outsourcing; Special applications design and deployment; Web, electronic business, Electronic Data Interchange, and customer information portal development and integration; Database support and efficiency help; Management information expertise; and Telecom systems consulting.
Microsoft LCS Server IM Online Support Services
Live Communications Server 2007 Consulting
MS Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class package featuring advanced security, transparent integration with other Microsoft products, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved business efficiencies, enhanced individual productivity, and stronger intellectual property protection. MS Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite configuration support and mediation help for your Office Communications Server 2007 environment and can assist you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and execute a smooth migration that will add significant strategic value to your information network
Microsoft ISA Server 2006 Online Support Services
Emergency Forefront Threat Management Gateway 2010 Cybersecurity Firms
ISA 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a wide variety of attacks. Progent's certified ISA Server 2006 support professionals can help you design, cost-justify, pilot, install, customize and manage the any version of ISA Server on your information system.
Microsoft Exchange 2007 Engineers
Exchange 2007 Server Consulting
Progent's expert consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, reduces ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are in keeping with your business goals.
At Home Workforce Network Engineer
Telecommuting Support
Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, optimize, administer, and debug computer networks that support teleworkers.
Cloud-managed Email Security Consult
Email Predictive Sender Profiling Engineers
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized control and world-class protection for your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
SQL Server 2014 Computer Consulting
SQL Server 2014 and Hyper-V Network Consulting
Microsoft SQL Server 2014 includes significant enhancements in critical areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently across all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite consulting services that include planning, configuration, management, troubleshooting, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
NetDocuments Upgrade Consultants
NetDocs ndOffice Specialist
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for law practices. Progent can provide remote access to NetDocuments consultants to assist your law firm to plan, deploy, manage, optimize, or debug a document management system environment powered by NetDocs.
Contract Programming Amazon EC2 firewall integration
Development Amazon EC2 firewall integration
Progent can provide affordable remote consulting to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent can provide as-needed support to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on schedule and within budget.
Microsoft Operations Manager Specialist
Microsoft Certified Partner System Center MOM Consulting
Mid-sized companies can enjoy all the advantages of System Center Operations Manager and have quick availability of Progent’s Microsoft and Cisco Certified network consulting experts. Thanks to Progent's affordably priced IT service programs, mid-size organizations can choose a basic co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk support, and online service. For businesses with mission-critical environments who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to provide medium-size company information systems world-class reliability, security and productivity.
Consolidate Microsoft Office 2003
IT Outsourcing Group Microsoft Office
Progent’s IT outsourcing support offerings for small businesses include planning Server 2003, .NET, and Microsoft BackOffice environments, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-premises troubleshooting, resolving chronic IT problems, and creating a company-wide security strategy. Progent can help you enhance system reliability and performance with non-stop technologies, resilient network topology, and proactive server monitoring. Progent also provides special project assistance for major migrations and can assist with needs definition, product inventory, bill of materials production, vendor qualification, purchasing logistics, and full documentation. Progent’s computer outsourcing service also includes education for office productivity products such as Microsoft Office XP.
Specialist Network Support Outsourcing
Urgent Consult Network Support Outsourcing
Progent is organized provide in-depth online consulting for all major technologies associated with small company IT systems and offers an array of vital, as-needed services such as a temporary CIO to provide senior-level planning and budgeting skills, a Call Center for help desk support, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, project management help for major initiatives such as office moves oroperating system upgrades, connectivity consultants for building and maintaining high-performance and reliable network infrastructure, certified security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software developers to create, enhance, or troubleshoot mission-critical applications.
24x7 Google GCP Cloud integration Engineer
24x7x365 Google Cloud Windows Engineers
Progent can provide cost-effective online and on-premises support to help businesses to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow the use of Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
DoubleTake Carbonite Software Onsite Technical Support
Engineer DoubleTake Carbonite Software
DoubleTake/Carbonite Software publishes a selection of products designed to provide small and midsize businesses a variety of cost-effective solutions for replicating and restoring vital workloads including Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small company IT systems to achieve an advanced level of fault tolerance and business continuity capability at an affordable cost.
Dynamics GP/Great Plains Features Remote Support
Microsoft Financial Software Remote Technical Support
Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management solution that unifies data and processes throughout your company, communicates seamlessly with other solutions, and connects employees, customers and suppliers regardless of time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 provide capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can show you how to install and manage a robust, protected computer and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full potential of Dynamics GP 2010.
Professional Windows Mobile 7
Consultancy Windows Mobile 7
Progent’s professionals provide expertise in multiple disciplines related to mobile networking such as network architecture, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft certified consultants can save your organization time and money by using their wireless experience to help you select and integrate wireless networking technologies that fit the needs of your company. Progent can also tune your network infrastructure so that wireless data devices work more reliably.
Mid-sized Company Network Support Consultant
After Hours Mid-size Company Server Installation
Progent provides IT support for medium size businesses who have 100 to 250 network users. The medium size company or work group has typically been an overlooked part of the market for network consulting expertise. The cost structures and service delivery models of major outside support organizations make them too costly for the ordinary small company or small medium business (SMB), which commonly has a minimal IT budget with which to support an IT network whose advanced technology and sophistication are frequently comparable to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual network infrastructure and 24x7 network monitoring, significantly lowers the network support costs of an SMB while offering the small company with big-company service from professional, IT experts knowledgeable in a broad range of small business network solutions. If your medium size organization or small business is searching for levels of IT help appropriate by a mid-size office without budgeting enterprise costs, contact Progent.
Web Commerce Reporting
Development Firm Data warehouse
If you want to update your corporate web site, build internal websites for purposes such as human resources or worker training, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's experts can also help you build and manage a secure, robust server and communications infrastructure, including off-site and wireless access, to support your web tools.
CRS Core Router Specialist
CCDP Expert Certified Remote Support Services ASR 9000 Router
Cisco has developed an extensive array of routers including appliances built to deliver the security, performance, and reliability required by customers from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network availability. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your IT system and to make it easy to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.
SPA500 Series IP Phone Configuration
Cisco VoIP Computer Consultants
Progent's Cisco VoIP phone and video IP phone experts can assist your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco SRST solutions for high availability.
Supplemental Call Center Consulting
Cisco Supplemental Call Center IT Consulting
Progent offers three basic kinds of Call Center services including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your customers instant access to a reliable support resource with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Help Desk a respected image as a key contributor to business performance. Progent's goal is to fix and not merely report problems.
24/7 Windows 2008 R2 Outsourcing
Microsoft Windows Server 2008 R2 Professionals
Progent's Microsoft-certified professionals can help you to calculate the benefits of Windows Server 2008 for your company, develop pilot systems and migration plans, install Windows Server 2008 with your IT environment and workload, train your IT personnel how to use new management utilities, and provide ongoing consulting and technical support via low-cost alternatives such as Help Desk service and remote technical support.
Specialists Exchange 2019 DAG
Exchange 2019 Edge Transport Server Consultants
Progent can help your organization in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients.
Configuration Altaro VM Backup with Azure
Altaro VM Backup Planning IT Consultant
Altaro VM Backup offers small businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also supports low-cost backup to Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and offers a broad array of services to assist you to design, install, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Dynamics GP ODBC Consulting
Dynamics GP BizTalk Adapter Engineer
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design custom mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that allow you to track your business more thoroughly, transforming uncooked information into valuable understanding of your company and customers.
Cisco Network Management On-site IT Support
Emergency Cisco Network Management Support Group
Progent's Cisco-Premier network consultants can assist you to use Cisco's management utilities along with a variety of powerful third-party applications to build a comprehensive network management solution to keep your network operating smoothly, conserve limited resources, protect your data, recover rapidly from hardware breakdown or deliberate assaults, and enable you to expand or repurpose network resources sensibly and economically as your business evolves.
Consult System Center MOM
MOM 2007 Onsite Technical Support
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, enhancing and fixing System Center Operations Manager environments and offer organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and set up SCOM 2012 management packs according to best practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises technical support to assist you to fix serious issues uncovered by SCOM 2012.
Cisco VoIP Phones and Unified Communications Remote Support Services
Voice Over IP Phones Remote Technical Support
Progent's CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Professional Exchange Server 2007
Microsoft Exchange Online Technical Support
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.
SCOM Resource Pools IT Services
Data center Monitoring Computer Engineer
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and fixing Microsoft SCOM solutions and offer companies of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to help you to remediate serious problems detected by Microsoft SCOM 2012.
Redundant Internet Specialists
Fault-tolerant system Integration Services
Progent’s fault tolerant system consultants provide non-stop computing support, disaster recovery planning, system load balancing, high-availability interoffice connectivity, fault-tolerant Internet interface design, non-stop data center support, and other fault-tolerant networking services to help your company integrate a non-stop environment for mission-critical applications. Progent possesses the experience to develop economical, fault-tolerant systems by utilizing the evolving suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can help you design a fault tolerant mutli-location network with a fully redundant Internet interface and intelligent network load balancing.
MCSE Expert Certified Specialist Linux with Windows
Engineers Linux, Windows
If your company network combines Linux technology with MS Windows, Progent can show you how to integrate your computers into a cohesive environment that allows all your operating systems to run side by side for simple management, seamless dataflow, high availability, enhanced throughput, and strong protection. Progent's UNIX/Linux and Windows coexistence assistance offerings feature IT architecture configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, remote network help and troubleshooting, in-person technical support, and Helpdesk services.
Microsoft Experts 64-bit Processing Consultants
IT Consulting 64-bit Server
Progent’s Microsoft-certified consultants can help you to enhance your application servers and/or workstations from 32 to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit processing, design an efficient migration strategy that reduces operational interruptions, and deliver inexpensive, expert online support to aid your company to configure 64-bit operating systems and application software on your existing computers.
ISA Server Engineers
Biggest Microsoft ISA Server Remote Technical Support
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and manage an implementation of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, performance and manageability that your company needs.
Sun Solaris Migration Consultants
After Hours Solaris Migration Consultant
Progent can assist your business to plan and execute an efficient transition from a Solaris-powered IT environment to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity products, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your data and reduce productivity disruption by developing an effective transition plan that protects your existing assets in Solaris application and technology. UNIX-to-Windows transition support services offered by Progent include analysis of current environment, transition strategy and testing, Exchange migration support, data and application software transition, and processor and mass storage transition and consolidation.
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