For office network systems located throughout the state ofGeorgia, Progent's Microsoft and Cisco certified technicians can deliver remote phone support and troubleshooting to fix your computer system troubles fast and cost effectively. Progent has acquired top-notch skills, software tools, and support knowledge bases to troubleshoot and fix computer network problems without the cost and time delays associated with onsite technical service dispatches.

If yourGeorgiaorganization is situated outside of the larger metro areas such asAtlanta, Augusta, Columbus, Savannah, or Athens, your local computer network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís team of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a large range of technical projects for a varied range of customers. This means you obtain not just the technical competency needed for the job, but an expert with demonstrated methods for applying that expertise to assist with affordable network solutions.

Remote Technical Support for Microsoft and Cisco-based Network Environments
Progentís Technical Response Center provides expert remote support for Windows and Cisco-based environments Nationwide. Progent's certified professionals have the knowledge and experience to help you to troubleshoot and resolve tough network problems quickly and cost effectively. The breadth of information technology expertise offered by Progent's team of consultants allows them to escalate even the most difficult problems to appropriate subject matter experts as necessary. Whether you need occasional phone support and remote repair or ongoing availability of a Help Desk Call Center, Progent's experts can provide your company with enterprise-level support without the high cost and administrative hassle of running a big internal IT organization.

ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and allows fast restoration of vital files, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data. Learn more about the entire ProSight series of low-cost network management outsourcing services for small organizations.

Cloud Expertise for an At-Home Workforce
Progent can help small and medium-size companies to provision their home-based employees with secure and seamless access to public cloud applications and services. To find out about how Progent's experts can assist organizations to set up resilient Cloud access for their remote workers, refer to cloud expertise for at-home workers.

Broad and Deep Expertise with Office Networks
Progentís team of more than 100 computer network experts means clients benefit from the leverage of more than 1,000 years of combined experience and shared information to resolve the most vexing computer problems. Progentís accredited network consultants possess the experience to find fixes fast and deliver them cost effectively.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer expert remote consulting to assist businesses of all sizes to integrate their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid topologies that seamlessly combine local IT assets along with public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange and Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, each Progent engineer has access to the technology and educational resources needed to provide the best computer support possible. Progent's network outsourcing, Technical Response Center Helpdesk, Office 365 deployment expertise, and application development services allow small and midsize business clients to take advantage of the wide range of knowledge found in the IT departments of big organizations without the significant cost and distraction of building and managing a large in-house support team.

Eliminate Dependence on Freelance Consultants
By creating a relationship with a full-service network support organization like Progent rather than with a freelance consultant, your company is ensured fast access to capable professionals when you require them. You no longer have to be concerned that illness, training, time off, or conflicting jobs with other clients will cause you to be with no help during an emergency.

Migration Support services for SharePoint 2013
Progent has been delivering SharePoint consulting services since the initial product was published over a decade ago, and Progent has the scope of technical know-how to help organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; decide if an in-house, Cloud-based or hybrid deployment is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in individual jobs associated with your SharePoint 2013 deployment.

CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's ability to design, deploy, and maintain IS control mechanisms to reduce risk. Progent offers the services of a CRISC-certified risk management consultant to assist your company to develop and carry out a risk management plan that follows leading practices promoted by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.

Desktop and Mobile Device Unified Configuration Management Consulting
Progent offers Configuration Manager 2016 cloud integration, Microsoft System Center 2012 Configuration Manager design and deployment and Microsoft Intune expertise to consolidate and simplify the management of your PCs and web-facing tablets and smartphones. Progent can help you to upgrade efficiently to SCCM 2016 from an older device and application management solution or help you to enhance your existing SCCM 2016 environment to support your changing IT requirements.

Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 support experts can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, tune your network for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support, staff, create a corporate-wide security plan, streamline network administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan. If your organization is thinking about upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can help you to evaluate the value of Windows Server 2016 for your business and design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model.

Cisco IOS software Update Consulting
If you incorporates Cisco appliances, you may be using an old version of IOS, the operating system used in almost all Cisco router and current Cisco switches. Cisco frequently provides upgrades to IOS in order to fix problems, shore up security weaknesses, or improve functionality. Unfortunately, upgrading Cisco IOS or other Cisco control software can be a challenge, depending on your Cisco device and your system infrastructure. For example, there may be limitations of internal Flash storage that could cause a new software version to execute incorrectly. Progent's Cisco CCIE-certified network engineers offer a wide array of services associated with updating Cisco IOS or any other Cisco software platform like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run inventories of your router software, recommend appropriate updates, prepare Cisco appliances, copy software images/, configure and verify your update, tune performance, troubleshoot issues, and train your IT staff how to utilize all significant new features.

Planning Help for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration experts can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent's consultants include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and management, network design, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and ongoing Call Center support services.

Mac Consulting
Progent's experts offer Apple macOS and OS X clients a variety of services including remote Apple macOS and OS X desktop support, help with Mac software, Office 365 Outlook for Mac and MS Exchange consulting, Mac protection and connectivity consulting, integration between Mac and Windows networks, and one-on-one training. For business systems built exclusively on Mac or for systems incorporating a combination of Mac, Linux, and Windows-powered servers and workstations, Progent has the experience and knowledge to deal with the challenge of architecting, installing, and maintaining a network infrastructure that is dependable, protected, efficient, and aligned with your company's objectives.

Talk to a Progent Network Consultant
To learn how to get in touch with a Progent network consultant for remote or on-premises help, call 1-800-993-9400 or visit Remote Network Support.



An index of content::



  • Immediate Remote Troubleshooting Office 365 Single Sign On
    Exchange Online and on-premises Exchange Professional

    Office 365 is Microsoft's expanding suite of productivity programs and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud services are offered in a variety of subscription plans intended for markets from individuals and home offices to enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can help your business to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to create and manage hybrid networks that transparently integrate local and cloud resources.


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  • 24x7 Alpharetta, Georgia Network Integration Small Business Network Consultant Alpharetta

  • SCCM 2016 Mobile Device Management Remote Technical Support
    SCCM 2016 and SQL Server 2016 Support and Help

    System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines compliance settings control, keeps track of network assets, guards against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a common point of control for administering mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist you with any facet of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

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    SQL Server 2017 and VMWare Integration

    Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can help you to design and carry out an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from as-needed design review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.

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  • Computer Consultant Active Directory
    Microsoft AD Consultancy

    Windows Enterprise Directory requires extensive field experience to integrate efficiently across a large corporation. Progentís Microsoft Premier engineers are experienced in planning, integrating, and maintaining sophisticated Enterprise Active Directory projects. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy beta software configuration objects in production AD environments, and fixing failed configurations of Active Directory and AD-associated programs.

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  • Cisco Certified Contractor
    Microsoft Certified Subcontractor

    Progent is hiring a variety of full-time workers including solutions-driven Microsoft Certified Systems Engineers; network experts who have Cisco CCDP or CCIE certification; and consultants for advanced system architecture with backgrounds in mobile connectivity, wireless networking, non-stop systems, disaster recovery planning, data preservation, and VMware technology. Progent is also looking for desktop support technicians, remote service specialists, and CISSP or CISM accredited security professionals. Progent is also looking for veteran managers and administrators able to operate efficiently in our high-growth, virtual office model. Progent works with independent consultants with proven knowledge and field background in crucial information technology areas outside Progent's main technical concentration. Progent's Experts Team includes contractors who offer consulting and programming support for strategic solutions that include MRP, Enterprise Resource Planning, or CRM; possess deep expertise with popular operating systems such as Linux derivatives, Apple OS, or Sun, or can provide world-class skills in technologies such as telecom, web site development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors premier by us cooperate with Progent's in-house engineers to deliver end-to-end IT services for small and midsize company networks.

  • Georgia IT Manager
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  • Hyper-V 3.0 Shared Nothing Live Migration Engineer
    Outsourcing Microsoft Hyper-V 3.0 Server Consolidation

    Widows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as multitenancy, flexible infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to deploy and maintain virtual servers to cut network expenses and enhance productivity.

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  • ProSight Server and Desktop Management Technology Consulting
    Remote Support Automated Server Inventory

    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network operating at peak levels by checking the health of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to disrupt productivity.

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  • After Hours ProSight Email Encryption Consultancy
    Consult ProSight Email Virus Filtering

    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter.

  • Atlanta Georgia Ryuk Ransomware Hot Line Ransomware Removal and Data Restore Fulton County Georgia

  • Microsoft Experts Dynamics GP BizTalk Adapter Services
    Dynamics GP Custom Software Support and Help

    Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you create reports that let you track your business more thoroughly, turning raw data into useful understanding of your business.

  • Atlanta, GA Integration Specialists
  • Atlanta Georgia Work at Home Employees Atlanta Assistance - Security Solutions Guidance At Home Workforce Consultants near Atlanta - Cybersecurity Solutions Consulting Services Georgia
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  • 24/7 Remote Desktop Connection for Apple Mac Consulting Services
    Top Professional Windows Desktop Simulation on macOS

    For companies that have a mix of Apple Mac and Microsoft Windows computers, there exist two basic solutions for running Microsoft Windows-only applications on macOS or OS X: remote access to a physical Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a networked Microsoft Windows-powered computer to run Windows applications and share network resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac system so that you can use Microsoft Windows software locally. Progent's Mac technology consultants can help you to maintain these products for running Windows programs on your Apple Macs and can also help your company to evaluate and configure other solutions for Microsoft Windows platform simulation.

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  • Atlanta Lockbit Crypto-Ransomware Remediation Atlanta Hartsfield-Jackson Airport ATL Atlanta Conti Ransomware Restoration ATL

  • 24x7x365 Microsoft Exchange Upgrade Network Consultant
    Remote Microsoft Exchange Technical Consultant

    Progent's Microsoft Certified engineers can provide expert support for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can show you how to plan multi-location Exchange installations or updates and can provide local technicians to help enterprises with installations of Exchange Server 2007 in the or any area served by Progent's engineers.

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  • Specialists Active Directory Assessment
    ProSight Network Health Assessment Consultants

    Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an unbiased assessment of the health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a cleaner and more secure Active Directory environment. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with data security standards, higher utilization of IT assets, faster problem resolution, more reliable backup and restore, and increased uptime.

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  • Integration Services Windows 10 Management
    Microsoft Windows 10 Configuration Manager Consultant Services

    Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and onsite evaluation and upgrade support for Windows 10 provided by Progent's experts include ROI analysis, project management, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker access, security and compliance, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration technical help.

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  • Amazon AWS cloud services integration Contract Development
    24 Hour Amazon cloud AMI Engineer

    Progent can provide affordable online support to help companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to create cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS resources. Progent offers as-needed support to help you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.

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  • Best Microsoft SQL Server 2016 Network Consulting Company Support Organization Microsoft SQL Server 2017
  • BlackBerry BES Software Consultant Savannah Garden City BlackBerry Email Small Business IT Outsourcing Company Savannah, Chatham County

  • Microsoft Exchange Upgrade Computer Engineer
    Exchange Server 2003 Support and Integration

    Progent's Microsoft Certified engineers offer world-class support for corporate-wide implementations of Microsoft Exchange Server. Progent's experts can help you prepare for multi-location Exchange installations or updates and can provide local personnel to help large companies with deployments of Exchange Server in the or any region covered by Progent's consultants.

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  • Infor SyteLine CloudSuite Vendors Management Consultancy
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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing and distribution companies to simplify complicated supply chains and streamline key processes in order to bring products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that spans from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and database administration.

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  • iPad Architecture Outsourcing
    OS X Connectivity Consultant Services

    Progent's Mac networking engineers can help you with a broad range of system infrastructure issues such as network architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies such as Voice over IP and high-speed wireless connectivity. For business networks built exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to handle the challenge of designing, configuring, and maintaining a network architecture that is robust, secure, efficient and supportive of your business goals. Progent can help you configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Apple's Xsan SAN systems. Progent can also provide certified professionals to help you with Cisco routers and switches.

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  • Security Firms Juniper SSL Router
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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

  • Exchange Server 2010 Integration Exchange 2003 Server IT Services
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  • SharePoint Backup and Recovery Support and Setup
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    Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered system integration, software development, training, and troubleshooting services since the product's original release. Progent can provide high-level support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to design, test, and implement a cost-effective upgrade from a a legacy version of GP to the latest release of Dynamics GP.

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