For small business computer networks located within the state of Georgia, Progent's Microsoft qualified professionals can provide remote phone help and remote troubleshooting to solve your computer system issues fast and cost effectively. Progent has developed world-class expertise, advanced software utilities, and support knowledge bases to identify and repair computer network problems while avoiding the high cost and delays associated with onsite service calls.

If your Georgia small business is located outside of the larger metropolitan areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your local network support options may be limited in expertise, or not available during a crisis. This results in a network environment that is unusable or causing efficiency loss due to technical issues continuing for too long. Progent’s group of network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical projects for a broad range of customers. This means you get not just the technical expertise needed for the task, but a consultant with proven methods for applying those skills to assist with excellent network solutions.

Full Range of Security Services
Progent's CISA, GIAC, and CISSP certified security consultants can help you to perform complete security audits, recover quickly from virus attacks, set up firewalls, set up safe mechanisms for off-site and mobile access, install spam protection and email encryption, and develop a company-wide security plan based on round-the-clock automated network monitoring. Progent's ProSight suite of remote security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint protection.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.

High-level Project Management Consultants
For advanced project management assistance, Progent offers the services of veteran IT experts with years of experience as technology project managers for application development, business technology deployment, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide advanced management expertise to help enterprise customers to adhere to best practices to make sure development or deployment projects are successfully completed on time and within budget.

Broad and Deep Expertise with Office Networks
Progent’s team of more than 100 networking consultants means customers benefit from the leverage of more than a thousand years of cumulative background and shared knowledge to fix the most difficult IT problems. Progent’s certified information technology engineers have the experience to find solutions fast and deliver them cost effectively.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is an important achievement that indicates expertise in network security auditing. Accredited by ANSI, the CISA credential has candidates pass a comprehensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified network security audit professional trained to help businesses in the fields of information systems audit process, information technology administration, systems and architecture lifecycle, IT service delivery, safeguarding of data assets, and business continuity preparedness.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a consistent process for recovering services rapidly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to design, deploy, test and administer a disaster recovery solution powered by VMware SRM.

Remote Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Bundles built around the proactive problem solving abilities of System Center Operations Manager, a next-generation network management software solution that tracks the reliability, performance and security of your information network and detects problems before they can disrupt your network. To give you additional insight concerning the performance and robustness of your network environment, Progent can help you integrate and manage leading network monitoring software based on Linux.

Cisco ASA and PIX Firewall and Firepower Services Consulting
The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can help you to design, integrate, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Expert Wireless Engineering and Support Services
Progent's wireless integration consultants offer broad backgrounds in the integration and support of wireless information technology and can help your IT team to design, configure, administer and repair wireless solutions that are compliant, robust, scalable, simple to administer and operate, able to support your vital workloads, and seamlessly incorporated into hybrid cloud networks. Remote and onsite expertise provided by Progent cover a selection of wireless technologies and include smartphone and tablet integration, Wi-Fi network infrastructure design and deployment, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Linux Consulting and Windows/Linux Integration
If your company network combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into an efficient network that permits all your operating systems to coexist peacefully for easy administration, seamless dataflow, high availability, high performance, and integrated security. If you are creating Linux based-software on a network that incorporates Microsoft Windows-based servers, workstations, and application software, Progent can provide full-service IT outsourcing that allows you to concentrate on your area of high-value expertise.

Azure cloud Planning and Integration Consulting
Progent's Azure cloud integration consultants can help you with every stage of Microsoft Azure integration such as needs analysis, readiness evaluation, solution architecture, pre-production testing, deployment, automated management, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help you to set up and troubleshoot firewalls and VPN connections so that your users can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to set up a hybrid environment that transparently integrates physical datacenters with Azure-based resources.

Mac Support
Progent's experts offer Apple macOS and OS X clients a range of IT services such as online Mac desktop help, help with Mac applications, Outlook for Mac and Exchange expertise, Apple macOS and OS X security and connectivity engineering, integration between Mac and Windows environments, and one-on-one training. For computer networks built exclusively on Apple macOS and OS X or for environments that utilize a combination of Mac, Linux, and MS Windows-based servers and workstations, Progent has the experience and depth to handle the complexity of designing, configuring, and maintaining an IT infrastructure that is reliable, safe, efficient, and aligned with your business goals.

Get in Touch with a Progent Network Consultant
To see how to get in touch with a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or visit Remote Network Support.