For small company computer networks located throughout the state ofGeorgia, Progent's Microsoft and Cisco qualified professionals can provide phone assistance and remote troubleshooting to resolve your computer network issues quickly and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to identify and fix IT problems without the expense and delays associated with onsite service dispatches.

If yourGeorgiasmall business is situated outside of the larger metro areas such asAtlanta, Augusta, Columbus, Savannah, or Athens, your local computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís team of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a extensive range of customers. This means you get not only the technical know how needed for the job, but a consultant with field proven methods for applying that expertise to provide cost effective network solutions.

Business Intelligence Reporting Consulting
Progentís business information reporting experts offer remote and on premises expertise to help you with any phase of BI reporting from debugging or enhancing reports to planning and implementing a comprehensive business intelligence solution. Progent's BI consultants can assist your company to maintain your existing reporting system, assist you to migrate reports and databases from a discontinued reporting platform to a current one, and provide custom online training tailored to your individual needs. Progentís business reporting professionals can provide experience in the leading business intelligence reporting and visualization platforms including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.

Microsoft Exchange Server 2016 Migration Consulting
Progent's MS Exchange 2016 Server migration consultants can assist you in any and all facets of your upgrade to Exchange 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; setting up HLB for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

Collaborative Applications Consulting Services for an At-Home Workforce
Progent can help small and mid-size organizations to implement collaboration solutions like SharePoint and Teams to allow their at-home employees to engage in positive teamwork with colleagues and other stakeholders. For details about how Progent can help you to integrate and maintain collaboration platforms for a remote workforce, refer to collaboration technology consulting expertise for at-home workers.

Broad and Deep Experience with Business Networks
Progentís team of over 100 computer network consultants means clients can take advantage of the leverage of over a thousand years of cumulative experience and shared knowledge to resolve the most difficult system problems. Progentís certified information technology consultants possess the knowledge and experience to identify fixes quickly and deliver them affordably.

Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Partner, each Progent consulting expert has access to the technology and educational resources required to provide the best IT support possible. Progent's IT outsourcing, Help Desk Call Center, Microsoft 365 integration expertise, and software programming services allow small business customers to take advantage of the wide array of skills associated with the IT departments of big enterprises without the high expense and distraction of maintaining a large in-house network support team.

Planning and Migration Help for SharePoint 2013
Progent has been delivering SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the scope of technical knowledge to assist organizations of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; decide if an in-house, online or hybrid deployment is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can assist in specific tasks associated with your SharePoint 2013 migration.

Progent's Consulting and Development Services for SQL Server 2016
Microsoft SQL Server 2016 offers major improvements in speed, scale, security, uptime, BOYD support, and integrated business intelligence. New features include PolyBase for handling structured and unstructured files in one appliance for data warehousing, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises expertise to help businesses of any size to design, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Windows Server 2019 Upgrade Support
Progent's Microsoft Gold-certified Windows Server 2019 consultants can help your organization to plan and implement an efficient upgrade to Windows Server 2019 using an on-premises network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with on-site Windows Server 2019. To learn more, visit Microsoft Windows Server 2019 migration consulting.

Microsoft System Center 2016 Integration
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.

SQL Server 2019 Migration Consulting
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to assess the business case for migrating to SQL Server 2019 and can deliver fast online or onsite contact with consulting experts in system planning and deployment, application programming, database administration, and network security. For more information, see SQL Server 2019 integration consulting.

Consulting and Support Expertise for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager consultants have extensive experience designing, implementing, optimizing and tuning SCOM solutions and offer companies of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to manage your current SCOM environment and resolve critical problems detected by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager expertise to help your organization to upgrade smoothly from SCOM 2012 to Operations Manager 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.

Progent's Consulting Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small businesses to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid networking model that includes both local and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online expertise and troubleshooting support to assist you maintain your Windows Server Essentials deployment. Subsequent to producing Windows Server 2012-R2 Essentials, Microsoft developed Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These newer releases improved Azure cloud integration but ultimately deprecated the pivotal Administrative Dashboard from the Essentials Experience Role. The result was that all management and configuration must be performed manually. This also removes the client backup and remote web access functions. Microsoft recommends that small businesses using Windows Server Essentials transition to Microsoft 365. Progent's Azure cloud integration experts can help you design and implement a cost-effective migration from any release of Windows Essentials to Microsoft 365.

VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to design, deploy, test and maintain a DR solution based on VMware SRM and VMware NSX.

After-hours Remote Support
Progent's affordable after-hours remote support program offers clients round-the-clock access to remote support from Progent's Technical Response Center. Services offered beyond normal work hours include fixing problems with Windows servers, Windows desktop troubleshooting, assistance with MS Office programs, network and system backup and restore, and basic routing and switching help for Cisco networking products.

Get in Touch with a Progent Computer Support Expert
To learn how to get in touch with a Progent computer support expert for online or on-premises expertise, call 1-800-993-9400 or go to Online Network Help.



An index of content::

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  • Microsoft MCSE Position
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    Progent is looking for a variety of on-staff employees such as motivated MCSEs; network experts who have Cisco CCNP or CCIE certification; and consultants for fault-tolerant system design with experience in mobile connectivity, wireless networking, non-stop systems, disaster recovery solutions, data protection, and VMware technology. We are also hiring desktop support experts, remote service professionals, and CISSP or CISM accredited security consultants. We are also looking for veteran managers and administrators able to perform effectively in our high-growth, virtual office model. Progent works with freelance professionals who have specialized knowledge and field experience in crucial IT topics beyond our primary technical focus. Progent's Experts Team includes contractors who can provide advice and programming support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular operating systems such as Linux, Macintosh, or Solaris, or offer world-class help in areas like telecom, web site design, EDI, web commerce, or database management. Freelance consultants premier by us cooperate with our in-house engineers to deliver comprehensive IT services for small and midsize company networks.

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  • Exchange 2013 Security Technical Support
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    Exchange Server 2013 includes significant enhancements to the functionality of Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements affect vital IT areas like ease of administration, availability, security and compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and rollout plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management for Microsoft Exchange 2013.

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    Progent's Jabber consultants can provide remote or onsite support to assist businesses of all sizes to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.

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    wireless IP phones and CUCM Online Support

    Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to configure, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent's temporary IT staffing services enable organizations to meet sudden increases in demand for IT professionals without incurring the costs and hassle associated with identifying and hiring reliable technical workers and without adding to your full-time head count.

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    Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, optimizing and fixing System Center Operations Manager solutions and offer companies of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.

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    Progent's Cisco-certified CCIE networking consultants can help your business to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move smoothly from outdated appliances to current models.

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    Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your organization to plan and deploy a DR/BC system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.

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    Progent's ProSight portfolio of managed services are geared to provide businesses who maintain minimal in-house network administration and support staffs with low-cost access to world-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed services include flat-rate IT maintenance expenses, automation of common administrative processes, continual adoption of new information technology, graceful migration from legacy technology to current solutions, improved fit between information technology with business goals, guidance from veteran IT consultants, and freeing up management to concentrate on business issues rather than fast-evolving computer technology.

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    Progent provides high availability load balancing support covering system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.

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  • IT Consultants Windows 2012 Cluster Server
    Cluster Server Windows 2012 Information Technology Consulting

    Progent's certified failover clustering consultants can help you to evaluate the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to build a powerful fault-tolerant/disaster recovery solution, help your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and show you how to streamline the management of clustered servers.


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