For office network systems located throughout the state ofGeorgia, Progent's Microsoft authorized engineers can deliver online assistance and troubleshooting to fix your computer network problems fast and affordably. Progent has acquired enterprise-grade skills, advanced software tools, and support knowledge bases to identify and fix IT problems while avoiding the high cost and delays normally associated with onsite technical service dispatches.
If yourGeorgiasmall business is situated outside of the larger metro areas such asAtlanta, Augusta, Columbus, Savannah, or Athens, your nearby computer support choices may be limited in skills, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís group of seasoned network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a large range of technical tasks for a broad range of customers. This means you obtain not only the technical skills needed for the job, but an expert with field proven methods for applying that expertise to provide efficient network solutions.
NetDocuments Expert Support
NetDocuments is a leading cloud-based document management system designed specifically for the legal profession. Progent offers access to NetDocs consultants who can provide expert advice to help you to plan, configure, administer, tune, or debug a document management system solution powered by NetDocs. For details about Progent's consulting expertise for NetDocs, refer to NetDocs DMS consulting services.
Examples of Online Support Services Offered by Progent for Cisco Routers
Among the typical remote Cisco router consulting services offered by Progent's certified Cisco experts are configuring hostname, IP addressing, routing tables, clock, and user accounts; setting up iBGP and HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing tables, and BGP peering; installing current IOS image; configuring and testing failover; resolving VPN issues; creating a network diagram and documenting configuration; plus policy and fault tolerance strategy.
Infrastructure Consulting Expertise for An At-Home Workforce
Progent can help small and medium-size companies to design, implement and debug the network infrastructure needed to support work-from-home employees. Areas of infrastructure where Progent's consultants offer guidance include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure software, router setup, Wi-Fi network planning and implementation, and robust Internet connections. To learn about Progent's infrastructure support services for teleworkers, go to network infrastructure guidance for an at-home workforce.
Cisco Small Business 100, 300 and 500 Wireless Access Points System Design and Troubleshooting
Cisco's Small Business series of APs are Linux-powered units engineered as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises configuration and debugging support to assist your organization to plan, implement, update, optimize, administer and debug Cisco Small Business wireless access point deployments of any size or architecture. For more information about Progent's consulting services for current and legacy Cisco Small Business 100, 300 and 500 family of wireless access points, see Cisco Small Business 100, 300 and 500 WiFi APs consulting services.
Eliminate Reliance on an Individual Freelance Consultant
By creating a partnership with a full-service network support firm like Progent as opposed to a freelance consultant, your company is assured fast availability of experienced professionals when you require them. You no longer have to worry that sickness, classes, time off, or conflicting priorities with other customers will leave you with no support during a crisis.
Fortinet FortiGate NGFW Firewall Consultants
Fortinet FortiGate next-generation firewalls are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet firewalls to safeguard your IT assets at the enterprise edge, within the data center core, at branch locations, and at the cloud edge. To learn more, visit Fortinet FortiGate NGFW firewall consultants.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness either to stop or recover rapidly after a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup environment that aligns with your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.
Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of IT outsourcing and co-sourcing services to assist companies of any size to maintain, manage, and repair networks that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.
Microsoft Teams Solution Design Consulting Services
Teams replaces Skype for Business Online as Microsoft's flagship cloud service for real-time conversation and cooperation. Progent's Microsoft Teams experts can assist your organization to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent's Integration and Training Services for Microsoft Office Desktop and Office 365
Progent's Microsoft Office and Office 365 consultants can assist companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that offers fast return on investment and enables better business results. Progent can help your company to integrate Office or Office 365 apps with one another and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues with various releases of Microsoft Office and can provide customized online Microsoft Office and Office 365 training to individual users or groups.
Microsoft Exchange 2013 Migration Services
Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful innovations plus a revamped architecture. These improvements affect key facets of IT such as manageability, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can provide remote or on-premises support to assist your organization to manage, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.
Data Backup/Restore Consultants
Progent's backup consultants can provide support for a wide array of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and workstations plus laptops and handhelds. Progent can help you with all major data protection platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent can also provide help with Acronis, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as a low cost outsourced solution for secure backup/disaster recovery.
System Center Data Protection Manager (SCDPM) Support Services
Microsoft System Center 2016 Data Protection Manager provides small and mid-size organizations automatic backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-sensitive protection for key workloads like Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can assist you to plan, deploy, manage, and troubleshoot a multi-site backup/recovery system powered by Data Protection Manager 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide occasional guidance to help you through challenging issues or deliver comprehensive project management or co-management services to help you finish your SCDPM 2016 deployment on time and on budget.
Short-Term IT Staffing Services
Progent's short-term IT staffing services allow you to meet the need for network support personnel without dealing with the expense and delays that come with identifying and hiring experienced technical help and without increasing your permanent head count. For information about Progent's temporary staff augmentation services, go to Progent's short-term staff augmentation services.
Ransomware Removal and Recovery Consulting
Recent variants of crypto-ransomware not only encrypt vital online data files but also infect any accessible system backup mechanisms. Progent's proven ransomware recovery experts can assist you to restore an IT network damaged by a ransomware attack such as Ryuk, Dharma, NotPetya, Spora, TeslaCrypt, or Locky. To learn more, see ransomware cleanup and operations recovery consulting.
Talk to a Progent Computer Support Expert
To learn how to get in touch with a Progent network support expert for online or onsite help, phone 1-800-993-9400 or go to Remote Computer Support.