For small business networks located throughout the state ofGeorgia, Progent's Microsoft and Cisco authorized engineers can deliver online assistance and remote troubleshooting to repair your computer network issues fast and affordably. Progent has acquired enterprise-level expertise, software tools, and support databases to troubleshoot and repair network problems while avoiding the expense and time delays associated with on-site technical service calls.
If yourGeorgiaorganization is located outside of the larger urban areas such asAtlanta, Augusta, Columbus, Savannah, or Athens, your local network support options may be limited in technical capability, or not available during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical problems continuing for too long. Progentís group of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical tasks for a extensive range of clients. This means you get not just the technical skills needed for the job, but a consultant with proven methods for applying that expertise to provide cost effective network solutions.
Network Infrastructure Support Services for a Remote Workforce
Progent can assist small and mid-size businesses to design, configure and debug the infrastructure needed to support a remote workforce. Aspects of infrastructure for which Progent's consultants can deliver assistance include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure platforms, router integration, Wi-Fi network planning and implementation, and reliable Internet access. To learn about Progent's infrastructure consulting services for remote workers, see infrastructure consulting services for telecommuters.
Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants can provide expert remote consulting to assist companies of any size to integrate their information networks with leading public cloud platforms including Azure and Amazon AWS. Progent can help you to design and manage hybrid environments that can include Windows and Linux operating systems and apps in hybrid network models that combine on-premises IT assets as well as public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging.
Immediate Support for Urgent Issues
With Progentís urgent online network support services, you can get instant support for issues that are causing network disruption. Remote help does away with the lengthy wait and increased expense associated with on-site technical service. For typical IT management tasks, Progentís remote support consultants can perform the majority of jobs within minutes of receiving a request, rather than forcing you to wait for hours for on-premises support to arrive.
Eliminate Reliance on an Individual Freelance Consultant
By developing a relationship with a full-service IT consulting and support firm such as Progent rather than with an individual freelance consultant, you are assured timely availability of knowledgeable professionals whenever you require them. You no longer have to worry that sickness, training, vacations, or conflicting priorities with different customers will cause you to be without support when you have an emergency.
Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's extensive family of productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 programs and cloud-based services are available in an array of subscription plans targeted at markets ranging from students and home offices to enterprises. Progent offers fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help you to understand the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you derive top business value. Progent's Office 365 integration consultants offer expertise with cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid ecosystems that transparently combine on-premises and cloud products and services.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Premier security management experts. The Certified Information Security Manager (CISM) committee describes the core capabilities and global standards of skill that IT security managers are expected to master. CISM provides executive management the confidence that those who have qualified for their CISM credential have the background and knowledge to provide efficient security management and consulting services.
Planning Support services for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and on-premises assessment and migration support for Windows 10 available from Progent's experts include ROI estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management, telecommuter access, security and compliance, streamlined deployment and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and ongoing technical help.
Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology incorporated into the latest versions of Microsoft Windows Server has been radically redesigned to streamline the deployment, configuration, and maintenance of clusters and to offer improved levels of system dependability, protection, performance, and flexibility. New or enhanced capabilities include cluster verification, easier configuration and installation, improved cluster management, new cluster infrastructure for increased availability, hardened security and quorum structure, minimization of failure points, greater disk and memory capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's certified cluster technology experts can assist you evaluate the business benefits of failover clusters, plan and execute a deployment, train your IT personnel to manage your cluster environment, deliver ongoing consulting and technical help services, and create and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery experts can show you how you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure public cloud.
Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or on-premises help from a certified CCIE consultant to help your business to plan, deploy, administer and troubleshoot converged communications networks that incorporate Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have in-depth backgrounds assisting companies of any size to build advanced collaboration ecosystems by providing expert services that include Cisco Unified Communications Manager and Cisco CallManager planning and deployment, Voice over IP and video phones and soft phones setup, and Cisco wireless IP phone solutions. Progent can assist you with Cisco's entire library of UC applications like Cisco Jabber, WebEx, Unity Connection, Unified Contact Center Express (CCX), and Unified Attendant Console.
Office 365 Integration with On-premises Exchange
Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and local Exchange. This allows you to have certain Exchange mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any phase of planning, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide occasional support to help you through stubborn technical problems and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget. To learn more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.
Short-Term IT Staffing Services
Progent's temporary staff augmentation services enable you to respond to sudden increases in demand for network professionals without dealing with the expense and delays that come with identifying and recruiting reliable technical help and without adding to your full-time workforce. For information about Progent's temporary staff augmentation services, go to Progent's short-term staff augmentation services.
Talk to a Progent Computer Support Expert
To find out how you can get in touch with a Progent network support expert for remote or on-premises assistance in #(state), phone 1-800-993-9400 or go to Remote Network Support.