If your company IT network is in the state of Georgia you now have quick online access to a UNIX or CCIE-certified expert to help with complex problems involving your IT network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any nationwide support organization in the U.S. Rates are affordable, charges are by the minute, engagement is quick, and support is world class.

If your Georgia office is situated away from major urban neighborhoods including Atlanta, Augusta, Columbus, Savannah, or Athens, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often problematic during a network crash. This can cause lost revenue for your business, angry customers, unproductive employees, and defocused executives. By contacting Progent's remote support, you can get in touch with a Premier consultant who can deliver help whenever you require it to get your system on line.

Since Progent bills for online help on a per-minute basis, your company is invoiced just for support provided. Progent requires no initialization charge. Many remote support companies have significant minimum time requirements or charge for each fifteen minutes or more. Progent's one-minute granularity and straightforward pricing mechanism do away with large tabs for fast fixes.

If your Georgia business needs remote help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Technical Support Program Special?
Progent's experienced team of remote support professionals has a wide array of in-depth information technology knowledge. This allows Progent's remote technical support experts to deal successfully with the most complex technical problems faster than is possible with typical independent service firms or with the internal IT staff commonly available to small or mid-size businesses. Progent has developed the tools and experience to fix problems efficiently in a wide variety of network configurations that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have qualified for advanced certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also hold a variety of key Cisco certifications which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), and Design Associate.

To assist businesses that run networks powered by a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online service team makes available the help of consultants with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent offers remote contact with engineers who hold major security credentials including CISM Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing technical problems streamlines service escalation, when called for, to specialists with sufficient background to resolve particularly intractable problems. This accelerates resolutions of serious network problems, prevents system downtime, and reduces maintenance invoices.

For organizations throughout Georgia, Progent offers virtually instant remote communication with a UNIX, Linux, Solaris, macOS or OS X specialist for emergency assistance to fix technical problems that are threatening business productivity but are outside the comfort zone of your ordinary computer service resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified support professionals can connect to your computer environment using state-of-the-art remote troubleshooting utilities that allow them to perform rapid and efficient evaluation and resolution of serious network issues.

Services Progent's Remote Support Experts Can Offer Your Georgia Business
Progent's online professionals can provide expert support for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies including:

Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote computer service team can assist Georgia small businesses with a large array of information products and technologies including network infrastructure, email support, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server products for server consolidation and centralized administration, and transitioning from legacy systems to current solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.

Progent's support professionals can provide online technical help for systems powered by major derivatives of the UNIX platform such as: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting arena for providing fast and affordable access to Cisco CCIEs. CCIEs are elite network professionals who qualify for this prestigious certification only after intense testing given by Cisco. In most cases Cisco CCIEs work for large corporations or national Internet service providers (ISPs), and as a result their expertise is not readily available to small and mid-size businesses.

Progent is among the few IT technology consulting firms that makes sure that CCIEs stay available to assist small and mid-size organizations. Also, Progent facilitates convenient access to a Cisco CCIE by phone so that you can benefit from immediate help for critical system issues that are disrupting your business but are beyond the scope of your usual system maintenance providers. Progent's CCIE support experts can access your network via sophisticated remote troubleshooting tools in order to execute quick and economical analysis and remediation of urgent network anomalies.

CCIE Certified engineers from Progent can help your business to architect, configure, and service an integrated information system that can simplify operations, lower expenses, and accelerate time to positive ROI. By providing Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco Aironet wireless products integration help, Progent can greatly enhance the strategic value of your network infrastructure in Georgia. To learn additional information on Progent's expertise in Cisco infrastructure, visit Cisco Network Professional Expertise.

Microsoft Certified Partner for Remote Consulting for MS Windows
Progent's Microsoft-certified remote support professionals can provide computer troubleshooting and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting professionals who can assist you with a broad variety of platform expertise such as Microsoft Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Microsoft Exchange 2019 planning and configuration, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, SharePoint 2019 design and deployment, SharePoint Server 2016 migration and hybrid integration consulting, Microsoft Teams migration expertise, Microsoft Skype for Business integration support and Lync Server maintenance, Microsoft Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

Certified System Security Consultants
Progent provides you contact with expert CISM and ISSAP security consultants who can deliver a range of system protection solutions that can improve the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist your business to recover promptly from an attack. Security solutions provided Progent include: comprehensive security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Hydra; fast recovery from virus and worm assaults; setting up firewalls; designing secure techniques for off-site and mobile connectivity; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and implementing round-the-clock automated monitoring. To find out additional information concerning Progent's security expertise for small and midsize companies, visit Progent's Consulting Expertise for System Security.

Business Applications Services: Online Classes, Customization, Integration
Progent's Apple Mac technology experts can promote the creative facets of Mac environments by providing help services and training in imaging, audio, and video. Progent's consultants can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply in-depth engineering expertise and training in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft applications including CRM, Office Project, Office Word, and Office Excel. For additional information concerning Progent's consulting, custom development, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

Call Center Service and Outsourcing Options
Progent offers three support programs for Help Desk assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended mainly for companies who require the immediate accessibility of an effective Help Desk Call Center but who have limited budgets and IT management bandwidth. Progent's Virtual Help Desk is a seamless extension of your current Helpdesk staff. Progent can act as a primary Help Desk for your organization, represent an escalation alternative for the most challenging network problems, or be available in overflow situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your existing one, selecting or programming Call Center software products to address the particular requirements of your company, or adding temporary personnel to work remotely with your in-house Help Desk Call Center group to deal with high-demand scenarios like system upgrades. To find out additional information on Progent's Help Desk outsourcing, see Progent's Help Desk Call Center Support.

Progent's Remote Support Tools
Progent's highly evolved customer support reporting application includes thorough histories for all service delivered to Progent's customers. Each active Progent staff engineer has the benefit of the specifics of support delivered to every client by any team member. This history of problems and solutions is organized as a conveniently accessible internal database that permits Progent's remote technical engineers to share their experiences with the whole team to make sure that the quality of Progent's technical support grows daily. Progent's partnerships with key industry leaders including Cisco and Microsoft make available additional vast technical support databases as well as to vendors' in-house support staff that allow Progent's remote service experts to come up with the optimal resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
To find out how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency online engineering expertise in Georgia, phone 1-800-993-9400 or visit Urgent Online Computer Help.


An index of content::

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    Progent's Linux consulting services offer small and mid-size companies and software developers help with administering and maintaining Linux computers that operate with Microsoft-powered networks. Progent offers your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience offers you an easy one-stop source to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter.

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    Progent's Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and ERP platform based, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its modular approach you can purchase only the capability you currently need, with the ability to expand clients and increase capabilities when necessary. Progent's Microsoft Dynamics GP support experts can help you install, configure and manage the latest release of Microsoft Dynamics GP or upgrade smoothly from an older edition.

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    Progent's ProSight Virtual hosting services provide small businesses a variety of advantages such as reduced capital costs, reductions in operational costs, better management focus, enterprise-class protection, greater availability, and business continuity.

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    System Center Configuration Manager automates software deployment and updating, simplifies compliance settings management, inventories network resources, protects against company data leakage, provides health monitoring, enables safe self service, and delivers a common control mechanism for managing multi-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help you with any facet of planning, implementing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.

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    Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to create a manageable and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad range of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist your company to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (via Lync Online) or hybrid topology appropriate for your present and future goals, deploy Lync Server 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your management staff and users. Progent has expertise in key pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.

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    Progent's Cisco CCIE-certified SIP integration experts can help you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer affordable remote or on-premises support to help businesses to move smoothly to an advanced communications network that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync for connectivity to a SIP PSTN trunk.

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    Progent's Network Help Desk Call Center Outsourcing Services for PC desktop technical support are intended especially for small organizations who require immediate access to a Help Desk Call Center with professional telephone support and full escalation options but who have to work within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.

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