If your company network is in the state of Georgia you can have quick online technical support from a UNIX or CCIE-certified expert to help with urgent issues involving your computer network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available remotely of any nationwide support organization in the United States. Rates are affordable, billing is per minute, sign-up is quick, and service is world class.

In case your Georgia office is situated far from larger metropolitan areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often limited during an emergency. This could mean a loss of revenue for your company, angry clients, unproductive employees, and defocused management. By calling Progent's remote support, you can get in touch with a Certified professional ready to provide help when you require it to keep your computer network operating.

Since Progent bills for phone service on a per-minute basis, your company owes exclusively for support received. Progent asks for no initialization charge. Many remote support firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's by-the-minute granularity and straightforward billing model do away with big bills for fast solutions.

If your Georgia company needs online support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Program Unique?
Progent's experienced staff of remote consulting engineers has a broad array of in-depth computer skills. This enables Progent's remote technical support experts to resolve the most challenging technical problems faster than is feasible with typical independent service organizations or with the in-house support resources commonly found in small or mid-size businesses. Progent has refined the technology and experience to fix problems economically in many different network environments that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded major certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also have a variety of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

To assist businesses who maintain environments incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online service group can provide the expertise of support specialists with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent offers online support from engineers who hold major security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical problems allows trouble ticket escalation, when called for, to experts with sufficient background to resolve particularly tough jobs. This speeds up resolutions of serious problems, avoids network disruption, and reduces maintenance invoices.

For organizations anywhere in Georgia, Progent allows immediate remote access to a UNIX/Linux, Sun Solaris, macOS or OS X consultant for emergency help to troubleshoot computer issues that are threatening business productivity but are beyond the skill set of your ordinary computer support resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified service team can connect to your computer environment with the latest remote support utilities in order to deliver fast and efficient evaluation and resolution of critical computer issues.

Services Progent's Online Support Experts Can Provide Your Georgia Company
Progent's network engineers can provide advanced support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions including:

Remote Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X remote computer support staff can help Georgia small businesses with an extensive array of IT products and technologies that include network architecture, messaging support, security expertise for networks and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for server consolidation and centralized management, and migration from older systems to current environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's support experts can provide online troubleshooting for systems based on leading derivatives of the UNIX OS including: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or familiar Linux platforms including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting industry for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who are awarded this advanced certification by completing strenuous examinations supervised by Cisco. Most CCIEs are hired by big enterprises or national ISPs, and so their services are not readily accessible to small and midsize businesses.

Progent is one of the rare network service organizations that ensures that Cisco CCIEs stay accessible to help small and mid-size organizations. Also, Progent can provide quick contact with a CCIE via telephone so that you can benefit from timely support for critical system issues that are impacting your business but are not within the competence of your local IT support providers. Progent's CCIE consultants can connect to your environment by means of state-of-the-art on-line support tools to provide rapid and economical diagnosis and repair of urgent network anomalies. To learn more information about Progent's support for Cisco infrastructure, see Cisco Network Professional Support.

Microsoft Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-premier remote support engineers offer network problem solving and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can help your company with a wide range of technology practice areas including Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange Server 2019 planning and configuration, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Exchange 2010 monitoring and support, SharePoint Server 2016 migration and hybrid integration consulting, SharePoint 2019 planning and configuration, Skype for Business Server planning and deployment consulting and Lync Server 2010 maintenance, Forefront TMG 2010 management and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server training, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

Premier Network Security Engineers
Progent offers you contact with qualified CISM, CISA and CISSP security professionals who offer a variety of system protection solutions to strengthen the protection of your UNIX/Linux, Solaris, or macOS and OS X network against attacks or help you to recover fast from an assault. Security services available from Progent include: extensive security evaluation using technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds and Nikto; rapid recovery from malicious assaults; setting up firewalls; planning secure techniques for remote and mobile access; protecting your email system against viruses, spam and DHA attacks; and setting up 24x7 network monitoring. To learn additional information about Progent's security expertise for small and midsize companies, see Progent's Consulting Expertise for System Security.

Business Applications Services: Training, Customization, Problem Solving
Progent's Apple Mac technology experts can promote the creative aspect of Mac environments by providing consulting services and education in imaging, sound, and motion video. Progent's consultants offer help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Team can supply professional engineering expertise and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft business applications such as CRM, MS Project, MS Word, and Microsoft Office Excel. To read additional information on Progent's expertise, customization, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Call Center Service and Outsourcing Options
Progent offers three support programs for Help Desk Call Center assistance that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended primarily for businesses who need the immediate availability of an effective Call Center but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a transparent extension of your current Helpdesk staff. Progent can operate as a primary Help Desk for your business, represent an escalation alternative for the most challenging network issues, or be ready in those situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Call Center or improving your existing one, evaluating or customizing Call Center software products to meet the special requirements of your business, or providing supplemental staff to work remotely in conjunction with your internal Help Desk resources to handle demanding events like system upgrades. To read more information concerning Progent's Help Desk Call Center support, see Progent's Help Desk Call Center Support.

Progent's Online Service Tools
Progent's sophisticated service database system stores comprehensive records of all service provided to Progent's customers. Every authorized Progent staff engineer has the benefit of the history of support provided to each client by any staff member. This archive of trouble tickets and resolutions is organized as a readily searchable proprietary database that permits Progent's online technical professionals to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases and to manufacturers' in-house engineering personnel that enable Progent's remote service experts to come up with the optimal solutions quickly.

Contact a UNIX/Linux or Cisco Network Assistance Expert Immediately
To find out how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for emergency online engineering help in Georgia, call 1-800-993-9400 or visit Urgent Remote Computer Support.


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    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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    Remote continuous network monitoring, proactive alerts, and periodic reports are crucial to maintaining the health of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can afford a degree of protection that was once reserved for enterprises. Progent can provide a variety RMM options delivered as low-cost services designed to assist your company to identify and resolve a an array of network problems before they get big enough to hurt productivity.

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    Progent's Cisco-certified VoIP phone and video IP phone consultants can help you to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.

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    SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to network users, lessening the complexity of designing, integrating, administering, and accessing enterprise information and database programs on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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    Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also help your company to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware.

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    Microsoft CRM helps small businesses nurture positive customer interactions. Integrated Sales and Customer Service modules allow employees to share data to help promote selling success and deliver consistent, effective customer service. Progent can configure the most sensible network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your sales or customer support data.

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