If your company information network is inGeorgiayou can have quick online technical support from a UNIX or Cisco CCIE consultant to assist with emergency issues involving your computer network. Progent offers the services of among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible online of any independent service firm in the U.S. Rates are affordable, billing is by the minute, engagement is immediate, and service is unbeatable.
If yourGeorgiabusiness is some distance from larger metropolitan areas includingAtlanta, Augusta, Columbus, Savannah, or Athens, contact with UNIX or Cisco CCIE engineers could be problematic during an emergency. This can cause lost productivity for your business, angry clients, unproductive employees, and defocused executives. By calling Progent's remote support, you can get in touch with a Premier professional who can offer assistance whenever you require it to keep your network on line.
Because Progent charges for phone service on a per-minute basis, your company is invoiced just for services delivered. Progent requires no startup surcharge. Some online consulting firms have significant minimum time requirements or bill for every quarter hour or longer. Progent's fine granularity and simple billing model save you from unexpectedly large invoices for quick repairs.
If your Georgia company needs remote support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Online Technical Support Services Special?
Progent's seasoned team of online consulting professionals possesses a wide range of in-depth computer knowledge. This allows Progent's online technical support specialists to deal successfully with the most challenging technical problems faster than is feasible with typical third-party support firms or with the internal support resources commonly found in small or mid-size companies. Progent has refined the technology and skills to repair problems efficiently in a wide variety of network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have been awarded advanced credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also hold a number of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.
To help companies who run networks featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online support team makes available the expertise of consultants with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote support from engineers who hold major security credentials including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical difficulties allows trouble ticket escalation, if appropriate, to experts with sufficient competence to resolve unusually intractable problems. This accelerates resolutions of urgent problems, avoids system disruption, and reduces technical support bills.
For businesses in the state of Georgia, Progent enables fast online communication with a UNIX, Linux, Solaris, Apple macOS or OS X engineer for critical help to repair information system issues that are impacting your business but are outside the scope of your on-hand computer service group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier service team can connect to your network with the latest remote troubleshooting utilities in order to provide fast and efficient diagnosis and remediation of critical IT problems.
Services Progent's Online Consulting Experts Can Provide Your Georgia Business
Progent network engineers are qualified to deliver advanced assistance for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online computer service staff can assist Georgia companies with a large assortment of computer products and technologies such as network architecture, email solutions, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware options for processor consolidation and centralized management, and transitioning from outdated systems to contemporary solutions powered by newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide remote troubleshooting for systems powered by major versions of UNIX such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SGI/Irix or mainstream Linux platforms including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who are awarded this prestigious certification by passing strenuous testing given by Cisco. Most CCIEs work for large enterprises or nationwide Internet service providers (ISPs), and as a result their skills are not conveniently available to smaller companies.
Progent is among the only network support organizations that ensures that CCIEs are available to support small and medium sized companies. Also, Progent can provide convenient communication with a CCIE by telephone so you can receive immediate help for critical system issues that are disrupting your business but are not within the comfort zone of your ordinary network maintenance group. Progent's CCIE support experts can connect to your system by means of secure on-line troubleshooting tools to provide rapid and affordable analysis and resolution of serious network trouble.
CCIE and CCNP Certified consultants from Progent can assist your business to plan, implement, and support a converged information system that can simplify business processes, cut costs, and accelerate time to positive ROI. By combining Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco wireless products configuration assistance, Progent can dramatically enhance the strategic value of your integrated network in Georgia. To find out more information concerning Progent's expertise in Cisco network appliances, visit Cisco Network Engineering Expertise.
Microsoft Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-premier remote service professionals offer computer system problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of support engineers who can help you with a wide range of platform practice areas including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 deployment,
MS Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting,
SharePoint Server 2019 design and deployment,
SharePoint 2016 migration consulting,
Microsoft Teams planning and integration,
Microsoft Skype for Business Server configuration consulting and Lync 2010 maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified Network Security Experts
Progent provides you the services of qualified CISM, CISSP and ISSAP security consultants who can deliver a range of system protection services to bolster the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist your business to revive fast from an assault. Security solutions provided Progent include: comprehensive security analysis utilizing platforms such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Nikto; rapid recovery from virus and worm assaults; setting up firewalls; establishing secure architectures for remote and mobile access; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and offering continual automated monitoring. For more information on Progent's security support for small and medium-size companies, visit Progent's Professional Expertise for System Security.
Business Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Mac environments by providing consulting services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team offers professional consulting expertise and training in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Word, and MS Excel. To find out additional information about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers several service offerings for Call Center assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed primarily for companies who require the timely accessibility of a professional Help Desk Call Center but who have limited budgets and IT management resources. Progentís Virtual Help Desk is a seamless extension of your existing Call Center staff. Progent can act as a main Call Center for your organization, represent an escalation resource for tough network problems, or be ready in overflow situations when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk or enhancing your current one, evaluating or customizing Call Center application software to meet the special requirements of your business, or adding temporary personnel to operate online with your internal Help Desk group during high-demand events such as software migrations.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your clients instant communication with a large support team with years of background delivering telephone-based support and remote access troubleshooting for small and midsize business information systems. Progent's focus is on earning the Call Center a positive reputation as a major driver of company success, and Progent's aim is to fix and not merely document problems. To find out more information on Progent's Help Desk Call Center support, see Progent's Help Desk Call Center Services.
Progent's Remote Service Technologies
Progent has deployed a collection of optimized tools, refined over many years of field experience, dedicated to allowing the highest standard of efficiency for providing online engineering support and troubleshooting for small and midsize company IT systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote connectivity enables the consultants of Progent's remote service group to connect to your network without violating system security.
Progent's powerful service reporting software includes comprehensive histories for all support provided to Progent's customers. Each active Progent team engineer has the benefit of the specifics of services delivered to each client by any team member. This history of trouble tickets and solutions is organized as an easily retrievable proprietary database that permits Progent's remote technical experts to share their knowledge with the whole team to ensure that the efficiency of Progent's support services grows daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other vast support databases as well as to manufacturers' internal technical personnel that enable Progent's online consulting specialists to arrive at the optimal resolutions quickly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency remote consulting assistance in Georgia, phone 1-800-993-9400 or visit Urgent Online Network Help.