If your business computer network is in the state ofGeorgiayou can now get quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to assist with complex issues affecting your computer network. Progent retains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any independent service organization in the country. The cost is affordable, charges are per minute, engagement is fast, and support is world class.
If yourGeorgiasmall business is outside of major metropolitan neighborhoods likeAtlanta, Augusta, Columbus, Savannah, or Athens, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often problematic during a network crash. This could mean lost revenue for your company, upset clients, unproductive workers, and distracted executives. By contacting Progent's online services, you have access to a Premier engineer ready to provide assistance when you have to have it to get your information system operating.
Because Progent charges for phone service per minute, your company owes just for support delivered. Progent asks for no initialization surcharge. Some online service firms demand substantial minimum fees or bill for every quarter hour or more. Progent's fine granularity and straightforward pricing policy avoid unexpectedly large tabs for fast repairs.
If your Georgia business requires online support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's experienced team of online consulting engineers has a broad range of in-depth information technology knowledge. This enables Progent's online technical support specialists to resolve the most challenging technical problems faster than is possible with ordinary independent service organizations or with the internal IT staff commonly available to small or mid-size companies. Progent has refined the tools and skills to fix problems economically in a wide variety of computer environments that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE engineers have been awarded professional certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also have a number of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, and Design Associate.
To help companies that run environments featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service group can provide the expertise of consultants have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security expertise, Progent provides online contact with engineers who have earned the industry's top security credentials such as CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing technical problems streamlines service escalation, when called for, to experts with relevant competence to deal with unusually intractable support calls. This accelerates remediation of urgent network problems, prevents network downtime, and reduces technical support bills.
For organizations throughout Georgia, Progent enables fast remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for urgent assistance to repair information system problems that are threatening productivity but are outside the comfort zone of your local computer maintenance resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can connect to your computer environment via state-of-the-art remote troubleshooting technologies that allow them to provide rapid and economical evaluation and remediation of critical IT problems.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Georgia Business
Progent online professionals can provide expert support for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions including:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote network service staff can assist Georgia companies with a comprehensive set of IT products and technologies such as system architecture, messaging solutions, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware technologies for server economization and centralized management, and migration from outdated applications to modern solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals offer remote technical help for systems powered by major versions of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or familiar Linux platforms such as
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support arena for offering fast and affordable communication with Cisco CCIEs. CCIEs are elite network professionals who qualify for this rare certification by completing intense examinations given by Cisco. The vast majority of Cisco CCIEs work for big enterprises or national ISPs, and consequently their services are not conveniently accessible to the general public.
Progent is one of the rare IT technology consulting firms that ensures that CCIEs stay accessible to support small and medium sized organizations. Also, Progent facilitates fast access to a Cisco CCIE via phone so your company can benefit from immediate assistance for critical network issues that are disrupting your productivity but are not within the competence of your local IT maintenance providers. Progent's CCIE consultants can connect to your environment by utilizing the latest remote support tools in order to provide fast and economical diagnosis and remediation of serious system anomalies.
CCIE and CCNP Premier experts from Progent can assist your business to design, configure, and service a converged business network that can streamline operations, lower costs, and speed time to positive ROI. By providing Cisco broadband routers expertise with Catalyst switches consulting services and Aironet wireless products configuration assistance, Progent can significantly improve the business value of your connectivity environment in Georgia. To find out more about Progent's services for Cisco network appliances, refer to Cisco Technology Professional Support.
Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-certified online support engineers can provide computer problem solving and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can assist you with a broad range of technology practice areas including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 deployment,
Microsoft Exchange 2016 migration, Exchange 2013 configuration,
SharePoint Server 2019 planning and configuration,
SharePoint 2016 migration and hybrid deployment support,
Microsoft Teams consulting,
Skype for Business Server configuration consulting and Lync 2010 migration, Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Certified Security Experts
Progent offers you access to accredited CISM and ISSAP security engineers who offer a range of security solutions that can improve the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist you to recuperate fast from an attack. Security services available from Progent include: in depth security audits utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Hydra; rapid recuperation from malicious assaults; setting up firewalls; planning secure architectures for remote and mobile access; protecting your messaging system from viruses, spam and directory harvest attacks; and implementing continual automated monitoring. To read additional information concerning Progent's security expertise for small and medium-size companies, visit Progent's Engineering Expertise for System Security.
Applications Services: Training, Programming, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Mac computing by offering help services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a variety of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers professional engineering expertise and training in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and training for popular Microsoft applications including Microsoft CRM, Project, MS Word, and Microsoft Excel. To read additional information about Progent's consulting, customization, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Call Center Service and Outsourcing Options
Progent provides several service offerings for Help Desk Call Center services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended primarily for companies who require the timely accessibility of an effective Help Desk Call Center but who have limited funds and IT management resources. Progentís Virtual Help Desk is a seamless extension of your current Help Desk team. Progent can operate as a main Call Center for your organization, serve as an escalation resource for the most challenging network issues, or be ready in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can aid you in building an efficient new Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center application software to meet the particular requirements of your business, or adding temporary personnel to work online in conjunction with your internal Help Desk Call Center group to deal with high-demand events such as system upgrades. To find out more about Progent's Call Center support and outsourcing services, see Progent's Call Center Services.
Progent's Online Service Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
Progent's highly evolved service reporting application stores extensive records for all support provided to Progent's clients. Every authorized Progent team consultant has access to the history of support provided to every customer by any team engineer. This database of problems and solutions is organized as an easily searchable internal database that allows Progent's remote support professionals to communicate their experiences company-wide to make sure that the efficiency of Progent's support grows over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other extensive support databases and to vendors' internal technical staff that enable Progent's online service experts to find the optimal resolutions promptly.
To find out how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency online engineering help in Georgia, call 1-800-993-9400 or go to Urgent Remote Computer Help.