If your business computer network is in the state of Georgia you can depend on fast remote access to a UNIX or CCIE-certified support specialist to resolve urgent issues affecting your network. Progent retains one of the most extensive teams of UNIX and Cisco CCIE consultants accessible online of any independent support firm in the United States. Rates are affordable, charges are by the minute, engagement is fast, and support is unbeatable.
If your Georgia network is away from larger metropolitan areas including Atlanta, Augusta, Columbus, Savannah, or Athens, access to UNIX or Cisco CCIE engineers is often problematic during an emergency. This can cause a drop in revenue for your company, upset customers, idle employees, and distracted management. By utilizing Progent's remote support, you can get in touch with a Premier professional ready to offer help when you need it to keep your information system on line.
Because Progent charges for phone support per minute, your business pays only for services delivered. Progent asks for no initialization fee. Some remote support organizations apply significant minimum time requirements or charge for each quarter hour or more. Progent's small granularity and straightforward pricing model do away with large invoices for quick solutions.
If your Georgia business needs online help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Technical Support Services Unique?
Progent's seasoned staff of remote consulting engineers possesses a broad range of world-class computer knowledge. This allows Progent's online technical support specialists to deal successfully with the most challenging technical problems faster than is feasible with ordinary independent support organizations or with the in-house support staff usually available to smaller companies. Progent has refined the tools and experience to repair problems efficiently in many different computer configurations that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have been awarded professional credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a variety of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
To assist companies that run environments based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support group offers the assistance of consultants with prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent offers online contact with professionals who have been awarded important security credentials including CISM consultants, CISSP experts, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing network problems streamlines service escalation, when called for, to experts with relevant background to resolve particularly tough support calls. This speeds up remediation of urgent network problems, prevents network downtime, and reduces technical support bills.
For companies in the state of Georgia, Progent offers virtually instant remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X specialist for emergency help to troubleshoot technical problems that are hurting your business but are outside the comfort zone of your in-house computer maintenance organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Certified engineers can analyze your computer environment with state-of-the-art remote support utilities that allow them to deliver fast and affordable analysis and remediation of critical computer issues.
Services Progent's Phone-based Consulting Specialists Can Offer Your Georgia Company
Progent network consultants can offer expert help for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions such as:
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote technical service team can assist Georgia companies with a comprehensive array of information products and technologies such as network architecture, email support, security consulting for networks and business processes, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for processor consolidation and streamlined management, and migration from dated applications to modern solutions based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support experts can provide online technical help for systems powered by leading versions of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or familiar Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the IT consulting arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who are awarded this prestigious credential by passing strenuous examinations administered by Cisco. In most cases CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and consequently their expertise is not readily accessible to the general public.
CCIE and CCNP Certified experts from Progent can assist you to plan, configure, and manage a converged business network that can simplify operations, reduce costs, and accelerate the path to profitability. By combining Cisco routers expertise with Catalyst switches consulting services and Aironet wireless products integration help, Progent can significantly enhance the strategic value of your integrated network in Georgia. To find out more information concerning Progent's expertise in Cisco infrastructure, refer to Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Online Consulting for Windows
Progent's Microsoft-certified online service experts can deliver computer troubleshooting and consulting help for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the assistance of support professionals who can assist your company with a broad variety of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server design,
Microsoft Skype for Business Server planning and deployment consulting and Lync Server migration, Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Consultants
Progent provides you access to certified CISM, CISSP and ISSAP security engineers who can deliver a variety of system protection solutions to enhance the immunity of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or help your business to recuperate promptly from an attack. Security services offered by Progent include: comprehensive security analysis using technologies such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Hydra; fast recovery from virus and worm attacks; configuring firewalls; planning secure techniques for off-site and mobile connectivity; securing your email infrastructure against spam and directory harvest attacks; and setting up continual automated monitoring. To find out more concerning Progent's security services for small and medium-size companies, go to Progent's Consulting Services for Network Security.
Business Applications Services: Online Classes, Customization, Integration
Progent's Apple Mac technology experts can support the creative aspect of Mac environments by providing help services and training in graphics, sound, and video. Progent's consultants offer expertise in a variety of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply professional engineering support and training in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and education for Microsoft applications including CRM, Project, MS Word, and Microsoft Office Excel. To find out additional information on Progent's expertise, custom development, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Call Center Service and Outsourcing Options
Progent provides a variety of support programs for Help Desk services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who require the immediate availability of a professional Help Desk Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless extension of your current Call Center staff. Progent can operate as a main Help Desk for your business, serve as an escalation resource for the most challenging network issues, or be ready in overflow instances when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk or enhancing your existing one, evaluating or customizing Help Desk software products to meet the special needs of your company, or providing temporary personnel to operate online with your in-house Help Desk group during high-demand events such as software migrations.
Progent is a Microsoft Partner and has a skilled roster of Cisco-certified network infrastructure specialists. Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to offer your customers easy contact with a reliable technical support team with extensive background delivering phone support and remote access troubleshooting for small and midsize business networks. Progent's focus is on earning the Help Desk Call Center a respected image as a major driver of company productivity, and Progent's mission is to resolve rather than merely record problems. To read additional information concerning Progent's Help Desk Call Center support and outsourcing services, see Progent's Help Desk Support.
Progent's Remote Support Technologies
Progent has deployed a collection of optimized tools, refined during more than a decade of field experience, focused on allowing the most advanced standard of efficiency for delivering remote engineering support and troubleshooting for small and medium-size business IT networks. Progent provides secure Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online access permits the consultants of Progent's online support team to connect to your system remotely without violating system security.
Progent's advanced service reporting software keeps comprehensive records of all service provided to Progent's customers. Every active Progent staff consultant has the benefit of the history of services delivered to each client by any staff member. This database of issues and resolutions is structured as a readily searchable proprietary knowledge base that allows Progent's remote support professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's certifications with key vendors such as Cisco and Microsoft make available additional extensive support knowledge bases as well as to manufacturers' internal engineering staff that allow Progent's remote service specialists to come up with the best resolutions promptly.
Talk to a UNIX/Linux or Cisco Technical Assistance Specialist Now
To see how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent phone-based consulting assistance in Georgia, phone 1-800-993-9400 or visit Urgent Remote Computer Help.