If your business computer network is in the state of Georgia you can have fast phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to resolve urgent problems that threaten your IT network. Progent retains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available remotely of any nationwide service firm in the country. The cost is reasonable, charges are per minute, engagement is immediate, and support is world class.
In case your Georgia company is located some distance from larger metropolitan areas including Atlanta, Augusta, Columbus, Savannah, or Athens, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic when you have a crisis. This can cause a drop in revenue for your company, angry clients, idle employees, and defocused executives. By calling Progent's online services, you can get in touch with a Certified consultant who can offer help whenever you have to have it to keep your network running.
Since Progent bills for telephone-based service per minute, your business owes only for technical help received. Progent imposes no service activation charge. Some remote service firms demand substantial minimum fees or charge for every fifteen minutes or more. Progent's small granularity and simple billing policy avoid big invoices for speedy fixes.
If your Georgia business requires technical support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Program Special?
Progent's seasoned staff of remote consulting engineers offers a wide array of world-class computer skills. This enables Progent's remote technical support specialists to deal successfully with the most challenging network trouble more quickly than is possible with typical third-party service firms or with the in-house support staff usually found in smaller companies. Progent has developed the technology and experience to repair problems efficiently in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE service specialists have earned advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.
In order to help businesses that run networks incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team makes available the assistance of engineers with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides remote support from engineers who hold major security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing network problems streamlines service escalation, when called for, to experts with relevant background to deal with unusually intractable problems. This accelerates resolutions of emergency network problems, prevents network disruption, and reduces maintenance bills.
For businesses throughout Georgia, Progent offers immediate remote communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency help to troubleshoot computer problems that are impacting your business and are outside the comfort zone of your ordinary IT support resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier support professionals can connect to your system via the latest remote support technologies in order to provide rapid and affordable diagnosis and resolution of serious computer problems.
Services Progent's Phone-based Support Specialists Can Offer Your Georgia Company
Progent network consultants are qualified to provide advanced support for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions including:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based network service staff can assist Georgia companies with an extensive array of computer products and technologies including system architecture, email support, security expertise for computer systems and company operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server technologies for processor consolidation and centralized management, and transitioning from outdated systems to contemporary solutions powered by newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals offer online technical help for systems based on popular derivatives of the UNIX platform such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including
Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support industry for providing immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite networking consultants who earn this prestigious credential only after intense examinations supervised by Cisco. In most cases CCIEs work for big enterprises or national ISPs, and as a result their expertise is not conveniently accessible to smaller companies.
Progent is among the only network support organizations that ensures that CCIEs are accessible to help small and mid-size companies. Also, Progent facilitates quick access to a Cisco CCIE by telephone so you can benefit from immediate support for critical network issues that are hurting your business but are not within the experience of your local IT maintenance group. Progent's CCIE support experts can connect to your environment via sophisticated on-line troubleshooting tools in order to provide fast and economical diagnosis and remediation of critical network problems.
Cisco Premier experts from Progent can assist you to architect, setup, and support an integrated network infrastructure that can streamline business processes, lower costs, and speed the path to positive ROI. By providing Cisco broadband routers experience with Catalyst switches consulting services and Cisco wireless products configuration help, Progent can greatly improve the business value of your integrated network in Georgia. To see additional information about Progent's services for Cisco network appliances, visit Cisco Network Engineering Services.
Microsoft Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-premier online service professionals can provide computer repair and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of consulting engineers who can assist your company with a wide range of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint Server 2019 planning and integration,
Skype for Business planning and deployment consulting and Lync migration, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Premier System Security Specialists
Progent offers you the services of qualified CISM, CISA and CISSP security engineers who can deliver a range of system protection services to strengthen the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or assist your business to recuperate rapidly from an assault. Security solutions provided Progent include: extensive security audits using platforms such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; quick recovery from virus and worm attacks; configuring firewalls; establishing secure techniques for remote and mobile connectivity; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and offering continual automated monitoring. For more on Progent's security support for small and medium-size businesses, visit Progent's Professional Support for System Security.
Applications Support: Webinar Training, Customization, Problem Solving
Progent's Apple Mac technology experts can promote the creative aspect of Mac environments by offering consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group offers in-depth consulting expertise and training in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and training for Microsoft business applications such as Microsoft CRM, Office Project, Office Word, and MS Excel. For more on Progent's expertise, custom development, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Help Desk Call Center Support Options
Progent offers several service offerings for Call Center assistance : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who need the timely availability of an effective Call Center but who have limited funds and internal support resources. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk team. Progent can act as a primary Help Desk for your organization, represent an escalation resource for the most challenging technical problems, or be ready in overflow instances when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Help Desk or enhancing your current one, evaluating or programming Call Center software products to address the particular needs of your company, or providing temporary personnel to work online in conjunction with your internal Help Desk Call Center group during demanding events like software migrations.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-certified network specialists. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to give your customers convenient contact with a reliable technical support resource with years of experience in telephone-based support and online repair service for small and midsize business information systems. Progent's concentration is on giving the Help Desk a respected image as a significant contributor to business productivity, and Progent's mission is to resolve and not simply document problems. To learn more about Progent's Help Desk outsourcing, visit Progent's Help Desk Services.
Progent's Online Support Technologies
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Immediately
Progent's highly evolved service database application includes extensive histories for all support provided to Progent's clients. Each active Progent staff consultant has the benefit of the specifics of services delivered to each client by any staff member. This database of trouble tickets and fixes is organized as an easily accessible internal knowledge base that allows Progent's remote support engineers to share their knowledge company-wide to make sure that the quality of Progent's support services improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases as well as to manufacturers' internal support staff that allow Progent's remote service experts to arrive at the best resolutions quickly.
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for urgent online professional expertise in Georgia, call 1-800-993-9400 or go to Urgent Online Network Help.