If your company IT network is in the state of Georgia you can depend on quick online contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to resolve complex problems that threaten your network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified support professionals available online of any nationwide service firm in the United States. The cost is competitive, billing is per minute, sign-up is fast, and support is unbeatable.
In case your Georgia network is located some distance from more populated metropolitan neighborhoods such as Atlanta, Augusta, Columbus, Savannah, or Athens, contact with UNIX or Cisco CCIE experts could be problematic when there's a network crash. This can result in a loss of productivity for your company, angry clients, idle workers, and defocused executives. By contacting Progent's online services, you can get in touch with a Premier engineer who can deliver assistance when you have to have it to get your system on line.
Because Progent bills for online support by the minute, your company is invoiced exclusively for technical help provided. Progent asks for no startup surcharge. Some remote support companies demand large minimum payments or charge for each quarter hour or more. Progent's small granularity and simple billing policy avoid big invoices for quick repairs.
If your Georgia business needs online assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Services Special?
Progent's experienced team of online support professionals offers a broad array of world-class computer knowledge. This enables Progent's remote technical support specialists to resolve the most complex technical problems faster than is possible with typical independent service organizations or with the in-house IT staff commonly available to smaller businesses. Progent has developed the tools and experience to fix technical issues efficiently in a wide variety of computer environments that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have earned major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also hold a variety of key Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, and Design Associate.
In order to help companies that run environments featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote support group offers the expertise of engineers who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent offers phone-based support from engineers who have qualified for a variety of security credentials such as CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing network difficulties allows trouble ticket escalation, if appropriate, to specialists with sufficient background to resolve unusually intractable problems. This speeds up resolutions of emergency network problems, avoids system disruption, and minimizes maintenance invoices.
For businesses throughout Georgia, Progent enables fast remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical support to repair technical issues that are affecting your business and are not within the skill set of your in-house computer service organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can interface with your network via the latest remote troubleshooting utilities that allow them to deliver fast and economical analysis and resolution of serious computer problems.
Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your Georgia Company
Progent's online professionals are qualified to deliver expert assistance for an extensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online computer support team can help Georgia companies to maintain an extensive array of information products and technologies such as system architecture, email solutions, security expertise for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and centralized administration, and transitioning from outdated applications to contemporary solutions powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide remote troubleshooting for computers based on popular versions of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or mainstream Linux products such as
Cisco Network Infrastructure and Security Products
Progent leads the network support arena for offering immediate and affordable access to Cisco CCIEs. CCIEs are elite network consultants who qualify for this prestigious credential only after strenuous testing administered by Cisco. Usually Cisco CCIEs are employed by big corporations or national Internet service providers (ISPs), and so their services are not conveniently accessible to the general public.
Progent is among the few IT technology consulting providers that ensures that Cisco CCIEs are accessible to assist small and mid-size companies. Also, Progent facilitates fast contact with a CCIE by telephone so you can benefit from immediate assistance for complex system issues that are hurting your productivity but are outside the scope of your usual IT maintenance personnel. Progent's CCIE support experts can access your environment by utilizing sophisticated remote troubleshooting tools in order to provide fast and affordable analysis and remediation of urgent system anomalies.
Cisco Premier experts from Progent can assist you to architect, configure, and maintain an integrated business network that can streamline operations, reduce expenses, and accelerate time to productivity. By combining Cisco broadband routers experience with Catalyst switches consulting services and Aironet wireless products configuration help, Progent can significantly improve the business value of your information system in Georgia. To see more on Progent's services for Cisco infrastructure, see Cisco Technology Engineering Services.
Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-certified online service professionals can provide network troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of consulting professionals who can assist your company with a broad range of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange 2019 Server deployment,
MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration support,
SharePoint Server 2019 design and integration,
Skype for Business Server integration support and Microsoft Lync maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server consulting, and
Windows Essentials cloud integration.
Certified System Security Engineers
Progent provides you contact with expert CISA, CISM, and ISSAP security professionals who can deliver a variety of system protection solutions to strengthen the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X network against assaults or help you to recover fast from an assault. Security services provided Progent include: extensive security analysis using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; rapid recovery from virus and worm attacks; integrating firewalls; planning secure architectures for off-site and mobile connectivity; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and offering 24x7 automated monitoring. To read additional information concerning Progent's security support for small and medium-size businesses, visit Progent's Consulting Support for Network Security.
Applications Support: Online Classes, Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by offering consulting services and education in graphics, sound, and motion video. Progent's consultants offer help in a range of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply professional consulting support and training in specific application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for popular Microsoft business applications including Microsoft CRM, Microsoft Project, Word, and Office Excel. To read more about Progent's expertise, custom programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Service and Outsourcing Options
Progent provides a variety of support programs for Help Desk Call Center assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who need the immediate accessibility of an effective Help Desk but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your current Call Center team. Progent can act as a main Help Desk for your organization, serve as an escalation alternative for tough network problems, or be ready in those situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your existing one, evaluating or programming Help Desk software products to address the particular requirements of your company, or providing supplemental personnel to work remotely in conjunction with your in-house Help Desk Call Center resources to deal with demanding events like system upgrades. To learn more concerning Progent's Help Desk support, refer to Progent's Help Desk Call Center Support.
Progent's Remote Support Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
Progent's highly evolved service reporting system keeps comprehensive histories for all service delivered to Progent's clients. Each active Progent team consultant has the benefit of the details of support provided to each client by any team member. This archive of issues and fixes is structured as a readily retrievable proprietary database that enables Progent's online support experts to communicate their knowledge company-wide to make sure that the quality of Progent's support grows daily. Progent's partnerships with major vendors including Cisco and Microsoft make available additional vast support knowledge bases as well as to vendors' in-house engineering personnel that allow Progent's online consulting specialists to arrive at the optimal solutions quickly.
To see how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency remote consulting expertise in Georgia, call 1-800-993-9400 or go to Urgent Remote Computer Help.