If your business IT network is in Georgia you can have fast remote access to a UNIX or Cisco CCIE engineer to help with emergency problems involving your computer network. Progent retains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available online of any nationwide support firm in the country. The cost is reasonable, charges are by the minute, engagement is immediate, and support is unbeatable.
In case your Georgia small business is situated outside of larger metropolitan neighborhoods like Atlanta, Augusta, Columbus, Savannah, or Athens, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often limited when there's a network crash. This can result in lost revenue for your company, angry clients, idle workers, and distracted executives. By contacting Progent, you can get in touch with a Premier professional who can offer expertise whenever you need it to get your system on line.
Since Progent bills for remote support on a per-minute basis, your business owes just for technical help provided. Progent requires no service activation charge. Some remote support companies have substantial minimum payments or bill for each fifteen minutes or longer. Progent's fine granularity and simple pricing model avoid big bills for speedy fixes.
If your Georgia company needs online help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, phone
Why is Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote support professionals possesses a wide range of in-depth information technology knowledge. This allows Progent's online service experts to deal successfully with the most challenging network trouble faster than is possible with typical independent support organizations or with the internal support resources commonly available to small or mid-size companies. Progent has developed the technology and skills to fix problems efficiently in many different computer environments that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have qualified for professional credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also hold a number of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.
In order to help companies that maintain networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service group offers the help of engineers with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security consulting, Progent provides online contact with engineers who have qualified for major security certifications including CISM Engineers, CISSP specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise combined with Progent's team-oriented approach to repairing network difficulties allows trouble ticket escalation, when called for, to specialists with sufficient competence to resolve unusually intractable jobs. This speeds up remediation of urgent problems, prevents system downtime, and reduces maintenance bills.
For organizations anywhere in Georgia, Progent allows immediate remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for emergency expertise to repair technical issues that are threatening productivity and are outside the scope of your on-hand IT service group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier engineers can interface with your computer environment via state-of-the-art remote support utilities that allow them to provide rapid and efficient evaluation and remediation of serious computer problems.
Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your Georgia Company
Progent network consultants are qualified to offer advanced assistance for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies such as:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote technical service staff can help Georgia small businesses with an extensive set of information products and technologies including system architecture, messaging support, security expertise for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server products for processor consolidation and streamlined management, and moving from older systems to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide online technical help for systems based on leading derivatives of the UNIX platform such as: Apple macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and SGI/Irix or familiar Linux platforms such as RedHat, SUSE, Debian GNU/Linux and Slackware.
Cisco Network Architecture and Security Solutions
Progent leads the computer support arena for offering immediate and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who are awarded this prestigious certification by completing strenuous examinations supervised by Cisco. Most Cisco CCIEs are employed by large enterprises or national Internet service providers (ISPs), and so their help is not readily available to the general public.
Progent is among the rare network consulting firms that makes sure that Cisco CCIEs are accessible to support small and medium sized organizations. In addition, Progent offers fast access to a CCIE via phone so you can get immediate support for urgent network issues that are hurting your business but are outside the competence of your ordinary network support personnel. Progent's CCIE support experts can tie into your environment via state-of-the-art on-line troubleshooting tools in order to perform rapid and cost-effective analysis and remediation of serious network problems. To see more about Progent's expertise in Cisco network appliances, visit Cisco Technology Consulting Support.
Microsoft Certified Partner for Online Consulting for Windows
Progent's Microsoft-premier remote service experts offer computer problem solving and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can assist your company with a broad range of technology expertise such as
Microsoft Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 Server integration,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
SharePoint Server 2019 design and configuration,
SharePoint Server 2016 migration consulting services,
Microsoft Teams migration expertise,
Microsoft Skype for Business configuration support and Lync Server 2010 maintenance, Microsoft Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Consultants
Progent provides you access to certified CISA, CISM, and ISSAP security consultants who can deliver a range of system protection services that can bolster the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or help you to revive promptly from an attack. Security solutions offered by Progent include: in depth security audits utilizing platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; rapid recuperation from malicious attacks; setting up firewalls; designing safe architectures for off-site and mobile connectivity; protecting your email system against viruses, spam and directory harvest attacks; and offering continual automated monitoring. To read more information on Progent's security services for small and medium-size businesses, go to Progent's Professional Support for Network Security.
Business Applications Support: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative facets of Mac computing by offering consulting services and training in imaging, sound, and video. Progent's support professionals can provide help in a range of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers professional consulting support and training in special application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and training for Microsoft applications including Microsoft CRM, Project, MS Word, and Microsoft Office Excel. For more information on Progent's expertise, custom development, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.
Help Desk Call Center Support and Outsourcing Options
Progent offers several support programs for Help Desk services : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the immediate availability of an effective Help Desk Call Center but who have limited budgets and internal support bandwidth. Progent's Virtual Help Desk is a seamless supplement to your current Call Center staff. Progent can act as a primary Help Desk for your organization, represent an escalation resource for tough network issues, or be available in those instances when your ordinary resources are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Help Desk or enhancing your current one, selecting or programming Help Desk Call Center software products to address the special needs of your company, or adding supplemental staff to work remotely in conjunction with your in-house Help Desk group to deal with high-demand events such as software migrations. To read additional information about Progent's Help Desk Call Center support, go to Progent's Help Desk Support.
Progent's Remote Technical Support Tools
Progent's highly evolved service database software stores extensive histories for all support provided to Progent's clients. Every authorized Progent staff consultant has access to the specifics of services delivered to each customer by any team engineer. This history of problems and solutions is structured as a conveniently accessible internal knowledge base that enables Progent's remote technical professionals to communicate their experiences company-wide to ensure that the quality of Progent's support grows over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional vast support knowledge bases as well as to manufacturers' internal technical staff that enable Progent's online service experts to come up with the best resolutions quickly.