If your business network is in the state ofGeorgiayou now have quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to resolve the toughest problems that threaten your IT network. Progent maintains one of the largest teams of UNIX and Cisco CCIE support professionals available remotely of any nationwide support firm in the country. Rates are competitive, charges are by the minute, engagement is fast, and service is world class.
In case yourGeorgiaoffice is situated some distance from major urban neighborhoods such asAtlanta, Augusta, Columbus, Savannah, or Athens, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often limited when you have an emergency. This can result in a drop in revenue for your company, upset customers, unproductive employees, and distracted executives. By utilizing Progent's online services, you have access to a Certified consultant who can provide assistance whenever you have to have it to keep your computer network running.
Because Progent charges for online help on a per-minute basis, your company is invoiced exclusively for services provided. Progent imposes no startup surcharge. Many remote support firms demand significant minimum time requirements or bill for every quarter hour or more. Progent's fine granularity and simple pricing mechanism avoid unexpectedly large invoices for quick repairs.
If your Georgia business requires online help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Online Technical Support Program Unique?
Progent's experienced staff of online consulting professionals possesses a wide array of world-class computer knowledge. This allows Progent's remote technical support specialists to deal successfully with the most challenging technical problems more quickly than is possible with ordinary third-party service organizations or with the internal support resources commonly found in small or mid-size businesses. Progent has developed the tools and skills to fix technical issues efficiently in a wide variety of computer environments that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE support experts have qualified for advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also hold a number of high-level Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, and Design Associate.
In order to help businesses who operate environments featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote support group makes available the help of support specialists with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent provides phone-based support from engineers who hold major security certifications such as CISM consultants, Certified Information Systems Security Professional specialists, and ISSAP engineers. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network difficulties allows trouble ticket escalation, if needed, to specialists with relevant background to resolve unusually intractable support calls. This speeds up resolutions of urgent problems, avoids network disruption, and reduces maintenance bills.
For companies anywhere in Georgia, Progent allows fast remote contact with a UNIX, Linux, Solaris, macOS or OS X specialist for emergency expertise to repair computer issues that are affecting business productivity but are outside the experience of your local IT support resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier consultants can connect to your system via advanced remote troubleshooting tools in order to provide fast and economical diagnosis and repair of serious computer issues.
Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Georgia Business
Progent's network consultants can offer expert assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions such as:
Remote Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online computer service team can help Georgia small businesses with a comprehensive array of computer products and technologies including system architecture, messaging solutions, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server products for server economization and streamlined administration, and transitioning from legacy applications to current solutions based on newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide remote troubleshooting for systems based on major variants of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
SGI/Irix or common Linux products such as
Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for providing fast and economical access to Cisco CCIEs. CCIEs are sought-after networking engineers who are awarded this advanced certification only after strenuous examinations administered by Cisco. Usually Cisco CCIEs are employed by big corporations or nationwide ISPs, and consequently their services are not easily available to the general public.
Progent is among the few IT support firms that makes sure that CCIEs stay accessible to support small and mid-size organizations. Also, Progent facilitates convenient communication with a CCIE via telephone so you can get timely help for urgent network problems that are disrupting your productivity but are beyond the experience of your ordinary network support providers. Progent's CCIE engineers can access your environment by means of secure remote troubleshooting technology to execute rapid and affordable diagnosis and remediation of urgent network problems. To find out more information on Progent's services for Cisco infrastructure, see Cisco Network Consulting Expertise.
Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-premier remote support engineers can provide computer troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the expertise of consulting engineers who can assist you with a wide variety of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
SharePoint Server 2019 design and configuration,
SharePoint 2016 migration and hybrid deployment consulting services,
Microsoft Teams integration,
Skype for Business Server integration support and Lync Server migration, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Engineers
Progent offers you the services of accredited CISA, CISM, and ISSAP security consultants who offer a range of security services that can improve the resistance of your UNIX, Linux, Solaris, or macOS and OS X environment against internal or external threats or help your business to recuperate rapidly from a breach. Security services provided Progent include: extensive security analysis utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Nikto; efficient recuperation from virus and worm assaults; integrating firewalls; designing secure architectures for off-site and mobile access; protecting your email infrastructure against spam and directory harvest attacks; and offering 24x7 proactive monitoring. To find out more on Progent's security services for small and medium-size companies, go to Progent's Engineering Expertise for System Security.
Applications Services: Online Classes, Custom Development, Integration
Progent's Mac technology experts can support the creative aspect of Mac computing by offering help services and education in graphics, audio, and video. Progent's consultants can provide help in a range of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team can supply in-depth consulting support and education in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and training for familiar Microsoft business applications such as CRM, Microsoft Project, Office Word, and Microsoft Office Excel. To learn additional information about Progent's expertise, customization, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.
Help Desk Service and Outsourcing Options
Progent offers several support programs for Help Desk Call Center assistance : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who need the immediate availability of an effective Help Desk Call Center but who have limited budgets and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your existing Help Desk team. Progent can act as a primary Help Desk Call Center for your business, serve as an escalation resource for tough network issues, or be ready in those instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in building an effective new Call Center or improving your existing one, selecting or customizing Help Desk software products to address the particular needs of your company, or adding supplemental staff to operate online with your in-house Help Desk group during demanding scenarios such as software migrations. To learn more information concerning Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Services.
Progent's Online Technical Support Tools
Progent has developed a collection of customized tools, refined during many years of field experience, dedicated to enabling the highest quality of service for delivering online technical help and troubleshooting for small and midsize company IT networks. Progent provides secure VPN support for gateways from multiple popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online access enables the experts of Progent's online support team to interface to your network remotely without violating network security.
Progent's sophisticated service reporting software stores thorough histories for all support delivered to Progent's customers. Each authorized Progent staff engineer has access to the history of support delivered to every customer by any team engineer. This archive of issues and fixes is structured as a readily accessible internal database that enables Progent's online support professionals to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support improves over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other extensive support knowledge bases as well as to vendors' in-house technical staff that enable Progent's online consulting specialists to find the best resolutions quickly.
Talk to a UNIX/Linux or Cisco Network Assistance Expert Immediately
To find out how to ask a UNIX/Linux consultant or a Cisco certified CCIE for emergency remote engineering support in Georgia, phone 1-800-993-9400 or go to Expert Online Network Support.