For small company network systems located throughout the state ofGeorgia, Progent's Microsoft and Cisco authorized professionals can deliver phone assistance and remote troubleshooting to solve your network systems issues quickly and cost effectively. Progent has developed world-class expertise, software utilities, and support databases to identify and fix computer network problems while avoiding the high cost and time delays normally associated with in-person technical service visits.

If yourGeorgiaorganization is situated beyond the larger urban areas such asAtlanta, Augusta, Columbus, Savannah, or Athens, your local network support choices may be limited in expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of field proven network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a extensive range of clients. This means you get not only the technical know how needed for the task, but an expert with field proven methods for applying that expertise to provide excellent network solutions.

Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding family of client productivity applications and cloud-hosted services offered on a subscription basis. Office 365 programs and cloud services are available in an array of subscription plans targeted at markets from students and home offices to enterprises. Progent offers fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist you to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid networks that seamlessly integrate on-premises and cloud-based resources.

Progent's Consulting, Development and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of remote services to assist your organization to design, develop, pilot test, deploy, manage, and debug applications powered by any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your current Excel solutions to the latest versions of Excel, integrate Excel with iOS and Google Android mobile devices, and identify and fix compatibility problems between different releases of Office Excel. Progent can provide as-needed help to clients looking for a quick fix to a specific problem related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical applications based on Excel. Progent's cost-effective online training for Excel can be custom tailored to meet the needs of individual users or groups.

Citrix Virtual Windows Desktop Support Services
Progent's Citrix-certified desktop virtualization experts can help you to design, install, administer, and support a virtual Windows application delivery solution by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's datacenter support consultants can assist your organization to manage and maintain an off-site datacenter that offers high uptime, enhanced protection, and rapid disaster recovery. Progent can also help you manage and support other virtualization platforms from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.

At-home Workers Expertise
Progent has 20 years of experience helping small and mid-size companies to design, implement, tune, administer, and troubleshoot IT networks that incorporate an at-home workforce. To learn about Progent's consulting expertise for telecommuters, visit teleworkers integration help.

Microsoft Dynamics NAV Consulting
The latest edition of MS Dynamics NAV offers powerful new features including specialized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts can provide software development, configuration and debugging support to help your company to benefit from MS Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV to other services and applications. In addition, Progent can help you to design and analyze databases so you can enhance your knowledge of your operations, attract additional clients, refine your sales campaigns, and form productive alliances.

Simple Engagement and Pricing Structure
Progent's simple per-minute billing model has no complex contracts, retainers or hidden charges. Many competitors have minimum billable time or other extra charges that drive up support costs. For remote support from Progent during normal working hours, you only pay for the actual time spent working on your issue. If it only takes ten minutes to solve your issue, then you only pay for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are billed exclusively for the time when Progent's team member is actually on premises working on your issues. Just Progent's competitive by-the-minute rate. For emergency same-day on-site service calls, you might be billed for our consultant's travel time, but never a higher emergency rate. Because Progent maintains a large pool of expert consultants located throughout the entire service territory, an available expert is typically near to assist. Progent can in addition provide on-premises service to most zip codes in the United States within 24 hours of receiving a service call. Progent's remote support team has provided help to small businesses in every state (Refer to Progent's customer testimonials.)

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices running across multiple venues with thousands of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the expertise of seasoned wireless consultants who can help your organization to assess the value of Ubiquitiís UniFi products for your environment and assist you to design, install, administer, and troubleshoot your UniFi ecosystem. For details, see Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.

Collaborative Software Consulting Services for At-Home Workers
Progent can assist small and medium-size organizations to set up collaboration applications like SharePoint and Microsoft Teams to make it easy for their telecommuters to benefit from positive interaction with colleagues and customers. To find out about how Progent's consultants can assist organizations to integrate and maintain collaborative platforms for a remote workforce, go to collaborative applications consulting services for telecommuters.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or onsite support to assist organizations of all sizes to plan, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for all the technologies that go into building an end-to-end Cisco Jabber collaboration solution including Cisco network appliancesand management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration ecosystem.

System Center Data Protection Manager (SCDPM) Help
System Center 2016 Data Protection Manager offers small to mid-size businesses automatic backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive backup for critical workloads such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can help you to design, implement, administer, and troubleshoot a multi-site backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous version of DPM or from an outdated system, and Progent can tune your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite support and can provide as-needed expertise to help you through challenging issues or provide comprehensive project management services to help you complete your Data Protection Manager 2016 initiative on time and on budget.

Azure Integration Consulting Services
Progent's Azure integration experts can assist you with any aspect of Azure cloud migration such as needs definition, readiness evaluation, solution design, pilot testing, implementation, centralized management, performance optimization, license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist you to configure and troubleshoot firewalls and VPN connections so your users can securely access to Azure-based services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help your organization to set up a hybrid environment that transparently combines on-premises datacenters with Azure services.

Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently across all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite services such as planning, deployment, administration, troubleshooting, and software development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment. In case you are currently running Microsoft SQL Server 2014, Progent can assist you to carry out a smooth migration to Microsoft SQL Server 2016.

Google Cloud Platform Planning and Integration Consulting
Progent's Google Cloud Platform planning and integration consultants can provide affordable remote and on-premises support to help companies of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can reduce management hassle and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.

Talk to a Progent Network Consultant
To find out how to access a Progent computer consultant for remote or on-premises help in #(state), call 1-800-993-9400 or visit Online Computer Help.

An index of content::

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    Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, once workers were impacted by them. With the benefit of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to fix network problems before they grow to be serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before clients are aware that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class service continuity, safety and productivity.

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    To deliver economical network support for small companies, Progent has developed comprehensive IT outsourcing plans that offer small companies fast access to technical help without forcing you to hire, educate, and maintain an expensive in-house computer support staff. Progentís IT outsourcing packages give you an affordable way for building a protected and reliable environment for your important Microsoft Windows office productivity products including Office XP and Microsoft Office 2003.

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    With the Catalyst line of switches for small and medium-sized businesses, Cisco allows organizations to realize the full benefits of adding intelligence into their IT infrastructures. Cisco's Catalyst switch technology allows you to enable features that make your IT network highly robust to handle time-critical needs, scalable to facilitate growth, secure enough to guard restricted information, and designed for prioritizing and managing traffic flows to streamline network operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and integrate Cisco Catalyst switches appropriate for your business. Also, Progent's CISA certified security specialists can show you how to develop a comprehensive security policy and configure Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.

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    Progent's Microsoft-certified professionals have more than 10 years of background providing messaging solutions for companies that range from small offices to global enterprises. Progent offers affordable support for all versions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email environments, and implement off-site and wireless email connectivity. Progentís Microsoft Exchange support services can help you in designing and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange Server 2016. In addition provides integration help for Windows 8, Windows 7, and Windows XP desktops running Office Outlook and can show you how to integrate Outlook Web App for popular browsers. For email virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.

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    Progent's Apple Mac experts can support the creative facets of Macintosh environments by offering help services and training in graphics, sound, and motion video. Progent's consultants offer expertise in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.

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    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital data, apps and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progent can help small and medium-size companies to plan, deploy and debug the network infrastructure to support at-home workers.

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    Progentís Help Desk Co-management service allows your business to share the load for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution based on the top shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

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    Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security ecosystem that spans your data center and cloud-based resources and guards all users at any location with any device.

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    Lync 2013, rebranded Skype for Business, enables organizations of any size to build a centrally managed and protected communications environment that permits a BYOD computing model with IM, presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony enabled for a wide assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your present and future goals, deploy Lync Server 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your management staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.

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    Progent's Support for IT Service Providers lets you use Progent's information technology experts while retaining your own brand as a seamless arm of your network services team.

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    Progent has 20 years of background assisting small and mid-size businesses to design, install, optimize, administer, and debug IT networks that incorporate telecommuters.

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    Linux, Windows Consultant

    If your business computer system combines Linux technology technology with MS Windows, Progent can show you how to incorporate your servers into a unified environment that permits all your OS platforms to run side by side for simple administration, transparent dataflow, high dependability, superior throughput, and strong security. Progent's UNIX/Linux and MS Windows coexistence assistance offerings feature IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical help and troubleshooting, on-site technical support, and Helpdesk outsourcing.

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  • Mission Critical IT Applications Consultants
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    With virtual servers, companies can operate many virtual machines on a single physical server. Virtualization technology enables businesses to gain all the benefits of server segmentation, while avoiding the costs associated with buying extra server equipment. Virtual servers are the enabling technology for private clouds, which provide major benefits including reducing the costs of capital equipment, facilities, and administration while enhancing information security, system availability, and recoverability. Other important server management technologies are network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's professional server management consultants can assist you in all areas of server consolidation and management to enable your business to contain expenses and conserve time.

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    Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device and application management platform or assist you to modify your current SCCM 2012 environment to support your changing IT needs. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM by delivering expertise with associated Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.

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    Progent's Microsoft certified consultants can help you define and implement a smooth in-place Microsoft Exchange 2003 migration plan that avoids productivity disruption, simplifies long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.

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  • Remote MCSE Part Time Jobs
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    Progent wants to find full-time, solutions-driven Microsoft certified consultants with MCSE certification; Cisco certified network consultants who have Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security certification; and high-end network design experts with a background in mobile solutions, wireless networking, fault tolerance, disaster recovery, data protection, and virtual servers. Progent also seeks professionals to work on Progent's team of helpdesk service specialists and remote support experts. Also, Progent is seeking talented managers able to operate effectively in Progent's high-growth, virtual office environment.

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