For office network systems located in the state ofGeorgia, Progent's Microsoft and Cisco certified technical experts can deliver online help and remote troubleshooting to fix your network issues quickly and cost effectively. Progent has acquired enterprise-grade expertise, sophisticated utilities, and support knowledge bases to identify and fix network problems without the expense and time delays normally associated with in-person technical service visits.

If yourGeorgiasmall business is situated beyond the larger metropolitan areas such asAtlanta, Augusta, Columbus, Savannah, or Athens, your nearby computer support options may be limited in technical capability, or not available during an emergency. This can result in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of expert network professionals average more than 10 years of real-world industry experience, in the trenches of network support, performing a wide range of technical tasks for a varied range of clients. This means you obtain not just the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to deliver affordable network solutions.

Migration Support services for SharePoint 2013
Progent has been delivering SharePoint support since the first product was published more than a decade ago, and Progent has the scope of IT knowledge to help businesses of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can help in individual tasks associated with your SharePoint 2013 migration.

ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Find out about Progent's ProSight portfolio of managed services for small and mid-size organizations.

SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of migrating to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your current SQL Server environment to any network architecture including on-premises, cloud-based, or hybrid. Progent's consultants offer remote or on-premises support ranging from as-needed architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget. To find out more, visit SQL Server 2017 integration consulting.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide advanced online consulting services to assist organizations of any size to integrate their information networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in hybrid architectures that utilize local IT assets as well as public cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange and Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging.

Cisco VoIP Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP PSTN trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

Business Intelligence Reporting Consulting and Troubleshooting
Progentís business information reporting consultants offer remote and on premises consulting to assist you with any phase of BI reporting ranging from debugging or modernizing applications to planning and implementing an advanced BI solution. Progent's management reporting consultants can help your company to maintain your existing reporting environment, assist you to upgrade reports and databases from an outdated reporting platform to a current solution, and provide as-needed remote training tailored to your individual needs. Progentís management reporting consultants can provide expertise in all popular business intelligence reporting platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, Report Designer and Report Builder.

Wireless Site Survey
Progentís Wireless Site Survey helps you to design and install a wireless network customized for your facilities, offering you a wireless solution that delivers the coverage, performance, capacity, Quality of Service, security, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service. Progentís onsite wireless survey includes physical walkthroughs, spectrum and security audits of your existing wireless network, analysis of your site's floor plans, testing for radio frequency interference, signal propagation modeling, selection of the best locations for customer-requested Wireless Access Points (WAPs) including Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort devices, and a detailed report describing the new wireless network.

Unified CM and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, is the core of Cisco's communications and collaboration platform. Unified CM and Unified CM Express (CME) offer a borderless IP-PBX solution by integrating closely with apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's CCIE-certified CUCM consultants can help with any aspect of CUCM configuration and troubleshooting in areas such as integrating VoIP phones and desktop video phones, designing dial plans, integrating SIP trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, creating UCS server failover solutions for high availability, and integration with Exchange Server and Skype for Business.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent is the leading source of easy, immediate, and affordable access to Cisco CCIE engineers. CCIEs are highly-qualified networking gurus who earn this top-level classification only after thorough testing by Cisco. CCIEs can handle the most complicated problems surrounding network planning, implementation, repair, and service. Progentís CCIE consultants cooperate intimately with Cisco in-house staff in identifying problems with Cisco's IOS platform and developing workarounds or acquiring software updates to correct anomalies. Progent offers fast contact with a CCIE by phone so you can receive instant help for complex network troubles that are impacting business productivity but are outside the scope of your usual IT support resources.

MS Exchange 2019 Server Integration Services
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook. For details, see Progent's MS Exchange 2019 planning and configuration services.

Exchange 2013 Migration Consulting
Microsoft Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations plus a revamped structure. These improvements favorably impact vital areas such as ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can deliver online or onsite support to assist your organization to manage, tune and troubleshoot your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-hosted, or hybrid deployment.

Azure cloud Planning and Integration Consulting
Progent's Azure planning and integration experts can assist you with any stage of Azure cloud integration such as requirements analysis, prerequisites evaluation, solution architecture, pilot testing, deployment, automated management, performance optimization, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist you to configure and troubleshoot firewalls and VPN tunnels so that your users can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help you to create a hybrid environment that seamlessly combines on-premises datacenters with Azure resources.

System Center 2016 Planning and Integration
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center solution.

Advanced Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent provides a variety of Network Support Packages built around the proactive problem solving abilities of Microsoft System Center Operations Manager, a cutting-edge server management software platform that monitors the reliability, performance and protection of your IT network and detects problems before they can bring down your network. To give you additional insight concerning the performance and robustness of your system infrastructure, Progent can help you install and operate leading network monitoring tools based on the Linux OS.

Talk to a Progent Computer Consultant
To see how to access a Progent computer support expert for online or onsite expertise in #(state), phone 1-800-993-9400 or go to Remote Computer Help.



An index of content::

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    SQL Server 2016 offers major improvements in speed, capacity, security, high-availability, mobile computing integration, plus built-in BI. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to help organizations of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.

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    Progent can help small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware expense. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the typical errors small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.

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    Progent can help you to plan a migration to Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

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    Small to middle size businesses can now enjoy all the advantages of Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced IT service packages, small businesses can select a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer small company networks enterprise-class reliability, security, and performance.

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    Exchange 2013 includes major improvements to the functionality of Exchange Server 2010 and delivers important innovations plus a revamped structure. These enhancements affect vital areas including manageability, availability, security, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.

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    For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop solution that improves the business value of your information system; integrate XenDesktop software with your servers, end-user devices, and peripherals; migrate your existing desktop virtualization software to the latest versions of XenDesktop; and provide comprehensive online troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to manage XenDesktop effectively.

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    Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.

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    If your company does not need emergency online support but expects to need technical services with your information system in the near future, you can conserve time and expenses and guarantee that the right expertise will be available when you require it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.

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    Progent's Cisco-Certified network engineers can assist you to use Cisco's management utilities along with a selection of specialized third-party products to create a complete network management strategy in order to keep your environment operating smoothly, conserve expensive resources, protect your data, recover quickly from hardware breakdown or malicious assaults, and allow you to add or reassign network resources sensibly and economically as your company grows.

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