For small office networks located in the state of Georgia, Progent's Microsoft certified engineers can provide online assistance and troubleshooting to resolve your computer system issues fast and affordably. Progent has acquired enterprise-class expertise, software utilities, and support databases to diagnose and resolve network problems without the cost and delays normally associated with on-site technical service dispatches.

If your Georgia small business is located outside of the larger urban areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your local network systems support choices may be limited in technical capability, or unavailable during a crisis. This can result in a office network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progent’s staff of network consultants average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical tasks for a extensive range of clients. This means you get not only the technical competency needed for the task, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

ProSight DPS Managed Cloud Backup
ProSight Data Protection Services automated backup offers small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical files, applications and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data. Learn about Progent's entire ProSight family of value-priced network monitoring and management services for small businesses.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your Progent engineering consultant so all looming issues can be resolved before they have a chance to impact your network. Read about Progent's complete ProSight line of low-cost managed services for small and medium-size businesses.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco SRST solutions for high availability.

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software deployment and updating, simplifies security and compliance settings control, inventories network assets, guards against company data leakage, provides network health monitoring, enables secure end-user self service, and delivers a common point of control for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can assist your organization with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Find out about Progent's ProSight suite of managed services for small and mid-size businesses.

SonicWall-certified Firewall Integration Consultants
Progent's certified SonicWall firewall consultants can help you configure, manage, and tune SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate operations. To learn more, refer to SonicWall firewall consultants.

Live Online Education for Popular Desktop Applications
Progent offers live online training for an array of client applications. Progent's Online training covers areas that include Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro programming, PowerPoint co-editing, Outlook security, Office 365 Access programming, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Online training offers all the advantages of traditional in-person sessions, such as instant communication between students and teachers, but eliminates the costs of transportation and the challenge of trying to accommodate the availability of multiple workers.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of dependability and scalability and is also simple to move to any data center. Progent's Private Cloud hosting and management services are built on proven virtualization platforms that enable small businesses with multi- platform environments to save dramatically on the expense of capital investments, system support, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility. Learn more about Progent's ProSight portfolio of managed IT services for small businesses.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Premier network security management experts. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of performance that IT security managers are expected to master. CISM gives executive management the assurance that consultants who have qualified for their CISM credential possess the background and capability to deliver efficient security management and support services.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup protects vital business data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help your business to plan, integrate, manage and repair a backup and disaster recovery system based on Barracuda technology. For details, see Barracuda Backup and disaster recovery consulting and management.

Data Backup/Restore Expertise
Progent's backup experts offer consulting support for a wide range of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent supports all major data protection platforms by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent can also provide support for Acronis Backup and Recovery, MozyPro, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan PRO, and FLARs. For enterprises, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized organizations as a low cost outsourced service for secure backup and disaster recovery.

Progent's Consulting and Training Services for Microsoft Office Desktop and Office 365
Progent's Office and Office 365 consultants can help businesses to incorporate Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive productivity solution that provides quick ROI and enables improved business results. Progent can assist your company to interface Microsoft Office or Office 365 apps with each other and with additional core Microsoft platforms such as SharePoint, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent can also assist you to fix compatibility issues between various releases of Office and can provide customized online Microsoft Office and Office 365 instruction to individuals or teams.

64-bit Computing Upgrade Help
Progent’s 64-bit migration experts can help you to update your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit processing, plan a cost-effective upgrade strategy that minimizes business interruptions, and provide timely online support to aid your organization to configure 64-bit operating systems and application programs on your current hardware. Progent's Microsoft-expert engineers can help you to integrate the 64-bit editions of Microsoft products such as Microsoft Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.

Consulting and Troubleshooting Expertise for SCOM 2016
Microsoft System Center 2016 Operations Manager is designed to promote top performance and maximum availability for key applications by offering centralized, mixed-platform monitoring of physical and virtual resources installed throughout local datacenters and private and public clouds. Progent's consulting team offers advanced remote and onsite expertise to help businesses of any size to plan, implement, tune, enhance and repair Operations Manager 2016 deployments. Progent's SCOM 2016 consulting experts can assist you to move to SCOM 2016 from earlier releases or from different monitoring products, or combine a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to include infrastructure hosted on public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

WatchGuard Firewall Planning and Integration Expertise
Progent's WatchGuard consultants can show you how to configure WatchGuard Firepower Firewall security gateways that align with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade to current WatchGuard Firebox firewalls. To find out about Progent's consulting and support services for WatchGuard security gateways, see WatchGuard firewall configuration consulting.

Check Point Software Firewall Integration Consulting
Progent's Check Point Software firewall experts can show you how to design, deploy, and manage firewall solutions built around Check Point Software Next Generation firewalls and Check Point's cloud-based security services. To find out about Progent's consulting and support services for Check Point firewalls, see Check Point Software next generation firewall configuration expertise.

Get in Touch with a Progent Computer Consultant
To learn how you can contact a Progent network consultant for remote or on-premises assistance in #(state), phone 1-800-993-9400 or visit Online Computer Help.