Expert Online Troubleshooting for Gilbert, Arizona Networks from Microsoft Certified Consultants
Small businesses have traditionally been underserved by major IT support organizations. Many small companies permit themselves to become dangerously dependent on freelance consultants or small support organizations who lack the size or extensive knowledge to react quickly or efficiently to technical crises. Other small companies turn to mass-market support providers staffed with personnel taught to offer standardized fixes for ordinary problems but who are missing the experience and versatility to deal with the variety of environments and absence of standardization typical of small company IT networks.

Progent's time-tested methodology for delivering low-cost and effective network support to small companies has made Progent one of the most respected Microsoft-certified IT service organizations in the country. Progent has delivered online help to companies in every state in the United States (See Progent's client testimonials).

For medium-size and enterprise businesses, Progent offers co-sourcing support to add to the subject matter expertise of your in-house IT service group. Co-sourcing can reduce expenses and minimize technical risks for major IT initiatives such as software development, disaster recovery planning, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can in addition provide the services of accredited experts to help your company to plan and implement your cloud strategy.

Main Practice Areas Supported by Progent for Gilbert, Arizona Office Networks
A Microsoft-certified Partner computer support firm with a world-class group of Cisco Premier CCIE networking consultants and Apple Computer certified consultants, Progent provides emergency troubleshooting and affordable online consulting to Gilbert, AZ companies for a broad array of computer technologies such as:

Support Delivery Alternatives for Gilbert, Arizona Companies
Progent has a selection of options for providing small businesses and local governments with affordable IT services for troubleshooting, system architecture, and network management outsourcing. Progent's paradigm for delivering IT support is based on the Call Center operational structure familiar to big IT support groups. Progent's Helpdesk Support Mechanism promotes fast response, thorough activity records, consistent follow-through, and tight cost monitoring for an array of IT service delivery options that include remote troubleshooting, onsite help, and top-level consulting.

  • Remote Service
    Progent's Technical Response Center offers urgent and routine remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and worldwide. Progent's certified support experts can assist customers to troubleshoot and repair network issues without the cost or time loss of on-premises service calls. The background of Progent's IT engineers allows them to resolve the majority of network issues rapidly. For complex problems, Progent's breadth of knowledge allows the support team to escalate support calls to advanced subject matter experts. Progent offers a convenient, web-based registration procedure for new customers to address emergency network problems and Progent bills by the minute with no startup charges or minimums, so you pay only for the help you get. Specialists available remotely include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Learn more details about Progent's remote network troubleshooting expertise.

  • On-site Support
    Progent provides on-site technical support for signed-up clients in major metropolitan areas in the U.S. Progent's on-site service personnel can operate in conjunction with Progent's remote support experts to deliver small and midsize companies the ideal combination: on-premises support technicians when you require them as well as the on-line help of Progent's seasoned staff of network engineers, security specialists, and business application programmers. The wait time for in-person service calls is typically under one business day. Progent requires no sign-up or retainer fee for registering as a Progent customer for onsite support. Learn more details concerning why to sign up for Progent's in-person computer support services.

  • Phone Support
    Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all aspects of remote desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent provides help desk services at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex problems. for more information, refer to Help Desk Services for Small Businesses.

  • Help Desk Sharing Services
    Progent's Help Desk sharing services allow your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around the top PSA tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting. For more information, see Progent's Co-managed Help Desk services.

  • IT Consulting Services
    Progent provides small and midsize businesses affordable access to world-class IT professionals who can deliver assistance with critical technologies such as Windows Server 2022 planning and migration services, Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network infrastructure, consulting services for Horizon3.ai's NodeZero PEN test products, network protection engineering, fault tolerant network consulting, server virtualization strategies, plus integration, customization and training for small business programs such as financials, ERP, management reporting, sales automation, and office productivity packages. Progent can help with one-shot projects including site moves and massive system migrations, longer term projects such as customizing a legacy MRP platform to a modern MS Dynamics or Dynamics 365 package, database application programming and administration support, and web development, continuing services such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure monitoring and system administration, or emergency response such as disaster recovery and malware cleanup.

  • Network Infrastructure Consulting Expertise for Teleworkers
    Progent can help small and medium-size businesses to plan, set up and troubleshoot the network infrastructure required for work-from-home employees. Aspects of infrastructure for which Progent's consultants can provide assistance include safe and efficient VPN tunnel connectivity, Virtual Desktop Infrastructure software, router integration, Wi-Fi network planning and deployment, and robust Internet connectivity. To learn about Progent's infrastructure support services for an at-home workforce, refer to infrastructure expertise for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting services for all of a small organization's production servers in an environment that not only delivers the highest level of availability and extensibility but that is in addition easy for customers to migrate to another service firm or to bring internally whenever your business situation warrants it. Progent's Private Cloud hosting service is founded on proven virtual server techniques that allow businesses with multi-vendor networks to benefit dramatically on the costs of capital equipment, system maintenance, and network management while getting enterprise-class reliability and an unprecedented level of vendor options. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in a single centrally managed package, can handle the mixed- OS and non- standardized networks common with small companies, and retains ownership of the software licenses in the client's possession so that migrating to a different virtualized system is quick, reliable, and inexpensive. This eliminates ending up a prisoner of a single hosting service while still offering all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers advanced online consulting to help businesses of all sizes integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon AWS. Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid topologies that utilize local resources along with public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform integration expertise. Progent has more than two decades of background providing high-level consulting expertise online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight line of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior-based analysis tools to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to automate the entire threat progression including filtering, identification, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection services offer affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools packaged within one agent managed from a unified control. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your company's unique requirements and that helps you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their networking hardware such as switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, locating appliances that require important updates, or isolating performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading information security vendors to provide web-based control and world-class security for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT personnel and your Progent consultant so that any potential issues can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to get an objective evaluation of the health of their information system. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a cleaner Active Directory environment. Both also include one year of advanced remote network monitoring and management. Benefits can include easier network management, better compliance with information security standards, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and less downtime. Read more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's preparedness to block or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your existing AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that aligns with your business needs. For additional information, see The ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the fundamental system software and productivity applications used by the majority of small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also can provide help for an increasingly sophisticated collection of infrastructure technologies including firewalls, routers and switches, voice-over-IP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Premier security experts, CISM-authorized security engineers, CISA-qualified security audit specialists and GIAC-qualified information assurance professionals offer a company-wide view of network protection and can assist with advanced security projects such as Security information and Event Management (SIEM) solutions to help enterprises comply with industry guidelines and statutory requirements for network data protection and reporting.

The breadth and size of Progent's consulting staff offer a unique set of benefits to clients trying to maximize the business value of their information network within a realistic budget. These advantages include:

  • Best Methodology
    Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry background, at the front lines of IT support, performing a broad range of IT projects for an extensive mix of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support team. This ensures that you get not only world-class IT skills, but also a support engineer with proven methods for fixing actual network problems efficiently. Learn more details concerning Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing model is to bill for online support and on-premises help per minute. As a result, you owe only for received support. Progent does not impose a higher rate for off-hours or emergency support, and Progent does not charge for travel except for emergency calls where on-site work is less than four hours. Also, Progent applies no service activation charge and requires no monthly commitment for support services provided during normal business hours. Many service firms impose substantial minimum fees or charge in increments of a quarter hour or more. Progent's one-minute pricing granularity eliminates big invoices for fast repairs. An additional benefit of by-the-minute billing is that your company will not be tempted to permit less critical problems to fester until they become big problems. Learn more details concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of Network Services
    Progent has created a sophisticated support reporting system that stores and organizes complete documentation for all delivered services. Unlike some freelance consultants or local service firms who offer minimal documentation or specifics of tasks done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports given by each consultant to each client. The discipline of documenting and archiving service activity results in more efficient service and avoids a slew of common misfortunes such as when a service client is effectively held captive to a consultant who won't let go of the keys to the kingdom. Read more about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their scope, Progent is able to focus on providing high-value services where Progent faces little competition. Small companies who work with freelance service providers or who employ internal IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their networks more reliable, protected, and efficient. Read additional information about Progent's knowledge transfer services.

Get in Touch with Progent
If your Gilbert, Arizona company wants to get in touch with Progent about IT outsourcing, consulting, or technical support services, call 800-993-9400 or refer to Contact Progent.

Fast Remote Technical Assistance
For immediate online help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    Cisco's network security and remote connection technology for small organizations offer a comprehensive range of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's VPN line includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that align most closely with your company goals.

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    Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response.

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    Progent can assist your business to evaluate the many subscription options offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid solutions that transparently combine local and cloud resources.

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    Progent's management team consists of industry veterans with years of background providing computer consulting services, troubleshooting, and long-term IT planning to organizations ranging from startups to Fortune 500 companies. Great support requires great personnel, and Progent is proud to have assembled a management team that can provide customers with the best service value available anywhere.

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    • Urgent Aironet AP Management Configuration
    Aironet AP Management Support

    Progent's Cisco CCIE-certified wireless network experts offer online or on-premises integration and debugging support to assist your organization to design, configure, upgrade, optimize, manage and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and anticipated workloads.

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    Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to create custom line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to create reports that allow you to track your business more effectively, turning raw data into valuable insights into your company and customers.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning technology by SentinelOne to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the complete malware attack progression including filtering, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.

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    If you are a network engineer with technical support expertise, joining Progent and working for our clients will enhance your abilities through collaboration with our staff of mutually supportive, high-output consultants. Progent's commitment to offering IT expertise and technical support to small and midsize companies will give you the chance to consult in depth with business leaders and add significantly to the success of exciting companies. Also, Our virtual office network provides state-of-the-art technology for remote support and wireless access to help you to come up with speedy solutions when you take on business-critical issues.

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    Remote management cards give IT administrators full control of a server without the need for a personal presence. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to design, implement, and manage a fault-tolerant business network that includes remote management cards and Progent can utilize these remote server management cards to provide efficient off-site technical assistance. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.

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    Progent's Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for efficiently coordinating people, teams and information. SharePoint Server provides a common location for your workers or clients to connect to, manage, share and manipulate useful information, documents, and software and to interact with one another. SharePoint enables faster and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they've developed in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint experts can assist your organization to support your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.

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    For large organizations, Progent can leverage in-house network support staffs by offering world-class background in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide businesses with branch offices, Progent can perform as a transparent local extension of corporate network management. Progent's enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbanes Oxley compliance, project planning, and world-class support for multiple location network environments powered by Enterprise Windows. Progent can offer field engineers and technicians to help with a campus move or branch move, or a network architect to help with setting up or using an Internet Data Center or co-location site.

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    Chief Information Officer Technical Support

    Progent can supply small businesses with an IT management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible IT products to improve business operations so they align better with your business goals. Your business can create and install a well conceived information technology strategy without absorbing the cost of a full-time Chief Information Officer.

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    Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to complete your move rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange Server 2007.

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  • Support Services Microsoft Hyper-V 3.0 Virtual Machines Top Ranked Virtual Server Hyper-V Remote Support
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    Progent's Linux support experts offer small businesses and software developers help with administering and maintaining Linux systems that coexist with Microsoft-based networks. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise provides you with an easy one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    GIAC was founded in 1999 to validate the skill of IT security professionals. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security disciplines addressed under GIAC certification including auditing infrastructure security mechanisms, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.

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