Glendale, AZ Remote Support from Certified Computer Network Troubleshooting Consultants
Progent's computer network help services can provide your Glendale, AZ business cost-effective and dependable access to Microsoft and Cisco certified computer engineers. By providing IT support service when you require it, offering advanced expertise for key applications, offering unique services such as automated server monitoring, and billing only for support you receive, Progent gives your Glendale, Arizona company an affordable option for optimizing the productivity and profitability of small business information systems. Whether you maintain a local system, rely on cloud resources, or have a hybrid cloud-and-local network, Progent is the intelligent choice for organizations to create and manage a reliable and secure information network and to have quick access to the experienced consulting ordinarily restricted to businesses who are able to set up a sizeable in-house IT group.

For medium-size and enterprise companies, Progent offers co-sourcing support to supplement the skills of your in-house network service group. This can cut costs and help meet schedules for major IT initiatives such as software design and development, disaster recover/business continuity planning, security evaluations, office consolidations, or technology migrations.

Progent can in addition provide the services of certified consultants to help your company to design and execute your cloud computing strategy.

Key IT Areas Serviced by Progent for Businesses in Glendale, Arizona
Progent's team of world-class support professionals offers assistance for virtually all aspects of information technology deployed by businesses of any size. Practice areas supported by Progent in Glendale include:

Service Delivery Alternatives Available for Glendale, Arizona Companies
Progent has a variety of alternatives for providing small companies with affordable IT services for technical support, system architecture, hosting, and IT administration. Progent's model for providing IT support is built on the Help Desk Call Center structure familiar to big IT organizations. Progent's Contact Center Service Model ensures rapid response, comprehensive service records, consistent follow-through, and tight cost control across a range of IT service delivery options that include remote troubleshooting, on-premises help, top-level consulting, as well as server and application hosting.

  • Online Support
    Progent’s Technical Response Center (TRC) provides urgent and scheduled remote assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the United States and globally. Progent's seasoned support professionals can assist clients to analyze and fix hardware and software issues without the expense or time loss of on-premises support calls. The experience of Progent's network consultants makes it possible to handle the majority of network issues quickly. For the toughest issues, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to world-class subject matter experts. Progent offers a convenient, web-based registration process for new customers to address urgent situations and Progent charges per minute with zero sign-up fees or minimums, so you pay only for the assistance you get. Specialists you can access online include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISA-certified security engineers. Find out more details concerning Progent's remote computer support expertise.

  • On-site Support
    Progent offers on-site computer assistance for signed-up customers in larger cities in the U.S. Progent's on-site service technicians can work in tandem with Progent's remote service engineers to deliver small businesses the best of both worlds: in-person service professionals when you require them plus the on-line expertise of Progent's worldwide staff of network engineers, security specialists, and business software programmers. The response time for on-site service calls is usually under 24 hours. There is no sign-up or retainer fee for registering as a Progent customer for on-premises service. Learn more about how and why to sign up for Progent's onsite computer service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that manages all aspects of online desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent offers service desk support at a significant discount from Progent's regular desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve complex problems. For details, visit Help Desk Services.

  • Consulting Expertise
    Progent offers small and midsize businesses budget-friendly access to world-class consultants who can provide assistance with vital technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network design, network security engineering, fault tolerant network consulting, virtual server solutions, plus integration, programming and training for business applications including financials, ERP, management reporting, CRM, and productivity suites. Progent can provide assistance with one-shot projects including office relocations and massive software migrations, extended initiatives like management analytics application programming and support, database application development and administration support, and web development, continuing support including Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for network health monitoring and system administration, or emergency response like data restoration and malware cleanup.

  • Application Hosting
    Progent offers hosting for mission-critical applications like Exchange and MS SQL to provide small and midsize companies with greater degrees of dependability, protection, and performance than is possible with the class of on-site data center that is realistically affordable for the majority of small organizations. Because Progent utilizes the same facilities that support the gear of some of the planet's biggest information technology organizations, Progent can eliminate the cost of creating and maintaining the systems required for world-class environmental control, power backup, and redundant Internet access. For hosted application servers, Progent can also ensure that upgrades and service packs stay current, security and efficiency is continually tracked, and systems are regularly archived and ready for complete and prompt restoration. Learn more concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting for all of a small company's production servers in a setting that not only delivers the top degree of fault-tolerance and expandability but that is also convenient for clients to migrate to a different service provider or to move in-house when your situation calls for it. Progent's Private Cloud hosting is built around mature virtualization technologies that permit businesses with mixed networks to benefit dramatically on the expense of hardware, infrastructure maintenance, and network administration while achieving enterprise-class availability and an unprecedented level of vendor options. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-centric applications in one centrally managed package, can support the mixed- OS and loosely standardized environments typical of small companies, and keeps ownership of the software in the client's hands so that migrating to a different virtual system is fast, reliable, and inexpensive. This eliminates ending up a captive to a single hosting service while still providing all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent offers expert remote consulting to help companies of all sizes integrate their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can assist you to design and administer hybrid environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that utilize physical IT assets along with public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and integration services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud integration expertise. Progent has over 20 years of background providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Remote Network Monitoring and Management
Progent's affordable ProSight family of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to manage the complete threat progression including filtering, infiltration detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering via cutting-edge tools packaged within one agent accessible from a single control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you prove compliance with legal and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also assist you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital files, applications and VMs that have become lost or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, reconfigure and debug their connectivity hardware like routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that require critical software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading information security companies to deliver web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management personnel and your Progent engineering consultant so all looming issues can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, improved compliance with government and industry security requirements, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's preparedness either to stop or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup/recovery system that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Choice for Glendale, Arizona Small Businesses
Progent's staff size, breadth and depth of information technology skill, and familiarity with corporate IT consulting enable small businesses to avoid the pitfalls related to excessive reliance on small support firms or individual engineers.

Teaming with Progent allows your business to:

  • Prevent Excessive Reliance on Individual Consultants
    For network support, small businesses sometimes rely heavily on independent consultants. Although individual service engineers have lower expenses than more substantial IT service organizations and can afford to charge nominally smaller fees, they are occasionally spread too thin to react rapidly to urgent network problems. If a freelance engineer is busy with another customer, ill, on vacation, or in class, the lack of replacement personnel may force your business to go without help in case of an emergency. The more your small business grows, network unavailability or problems with line-of-business programs get more costly. The dollars you thought you were saving on a freelancer can evaporate fast due to lost output. Also, when independent engineers encounter unfamiliar technologies, the lack of a large engineering group to fall back on for help requires them to train in place while your company winds up with the costs for their ongoing education.

  • Have Access to Experts in Advanced Information Technology Issues
    Many small service organizations or freelance engineers specializing in small business IT support are capable of providing routine fixes but lack the seasoning to work cost-effectively with complex IT infrastructures with a variety of operating systems, multiple locations, VoIP systems, mobile workers, interconnected accounting and operational applications, data-driven web sites, and custom business applications. Progent's experience with worldwide enterprises and Progent's large staff of experts can be valuable to your small business because big-company environments are inherently complex, integration issues demand in-depth understanding of in numerous technical areas, and reaching a high level of stability, reliability, and protection requires enterprise-tested best practices.

  • Build a Solid Foundation for Seamless Growth
    Small businesses typically begin with a network implemented on a tight budget. Lacking a solid architecture, a sequence of improvised fixes commonly get thrown onto of a marginal foundation. As a business evolves, reliability and expandability issues can obstruct the success of the organization. These environments require thorough assessment, intelligent business analysis, and broad-based expertise to upgrade to a network infrastructure that will act as the solid foundation to meet critical business requirements and support downstream expansion.

  • Team with Solution Providers, Not Resellers
    Smaller businesses need direction and education to navigate through an ever more complex array of technology alternatives offered for enabling business growth and improving efficiency. Businesses do not need an IT engineer or support organization that tries to sell them a product. Progent eliminates conflicted motives by not selling any products. Progent offers services only. This allows Progent to match consulting services with the genuine needs of clients. Mixing IT consulting and product selling can lead to a conflict where the proposed solution is based on a predetermined vendor rather than being driven by the actual requirements of a client.

Get in Touch with Progent
In case your Glendale, Arizona company wants to contact Progent to find out about IT outsourcing, consulting, or technical support services, call 800-993-9400 or go to Contact Progent.

Immediate Remote Network Assistance
For fast online support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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Progent's Private Cloud Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in a solution that delivers the highest degree of availability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting services are built on proven virtualization technologies that enable small companies with multi- platform environments to save significantly on the expense of capital equipment, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.

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Progent delivered a wireless integration solution that allowed a school to improve productivity and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative offered better performance and dependability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it offered immunity to outside interference.

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Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized management and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

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Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT support staff, create an enterprise-wide security plan, automate network administration, help with application development, and generate and validate a disaster recovery/business continuity plan.

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Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped architecture. These enhancements favorably impact vital areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Exchange 2013, design an efficient validation and deployment plan, and educate your IT staff to manage your Exchange 2013 solution. Progent can also provide ongoing online support and management for Exchange 2013.

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Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to deploy, administer, and debug Cisco wireless products including Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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Progent offers affordable online support to help businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Windows Server Essentials is a value-priced, entry-level platform that enables small organizations to transition from the older physical in-house datacenter to the new hybrid networking paradigm that includes local and virtualized cloud-based resources. Progent's consultants can provide budget-friendly remote consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible business advantages of migrating to Essentials and implementing a hybrid local/cloud design for your network environment. Progent can provide full-service project management to help you design and carry out an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers continuing consulting help, troubleshooting, and customized training.

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Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network calling. Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and onsite support to help your company to manage and repair your existing Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.

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Progent's certified SonicWall firewall experts can show you how to integrate, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your corporate processes.

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E-Mail Guard from Postini offers constantly updated spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your business is too small to qualify for a standard Postini license, you can still have access to Postini’s Perimeter Management technology via Progent’s E-Mail Guard anti-spam and anti-virus aggregation program. Progent’s expert email security consultants can show you how to create an email defense plan that features antispam and antivirus products and policies.

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Progent can help you in all phases of your migration to Exchange 2016 such as planning high availability infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; setting up HLB for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Progent’s fault tolerant network experts provide non-stop computing support, disaster recovery services, network load balancing, high-availability interoffice connectivity, high-availability Internet connection design, non-stop data center services, and other 24x7 networking consulting to show your company integrate a 24x7 network for mission-critical applications. Progent has the knowledge and experience to develop economical, fault-tolerant systems by utilizing the evolving library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can help you design a fault tolerant mutli-location network with a completely mirrored Internet interface and efficient system load balancing.

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Security Organization Sun Solaris
Sun Solaris Information Technology Consulting

If your company operates a Sun Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire organization in a wide range of security topics including security administration procedures, security design and models, connection management products and techniques, applications development security, business processes security, hardware security, telecommunications, network and web security, and business continuity preparedness. CISM and ISSAP stipulate the basic competencies and international standards of knowledge that information security managers are required to master. These accreditations give executive management the confidence that consultants who have achieved their CISM or CISSP qualification have the background and theory to offer world-class security support and consulting services.

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ProSight Private Cloud Hosting Services Services
Technology Professional Private Cloud Hosting for Virtual Data Centers

Progent's ProSight Virtual Hosting offers advanced virtualization architecture, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified engineering group to provide small businesses with a complete information technology outsourcing alternative that improves network availability and protection, eliminates management hassle, and saves money. With Private Cloud Hosting, a smaller business can have all of its operating system platforms and key business application servers supported within a safe and reliable data center on a high-performance, high-availability virtual server set up and maintained by Progent's network service professionals.

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Award Winning Virus Rollback Consult
ProSight Behavior-based Virus Detection Specialist

ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks.

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Award Winning Cisco Database Development Consultant
RDBMS Onsite Technical Support

Progent's Microsoft-certified database application consultants offer businesses of any size online DBA and programming services for leading database platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include installation and integration, application design and programming, management support, replication strategies, capacity planning, tuning, migration, information security, backup and recovery options, problem solving, and webinar training.

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ProSight Network Infrastructure Monitoring On-site Support
Specialist Network Performance Optimization

Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their networking appliances such as routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are kept updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that require important software patches, or resolving performance problems.

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Azure integration Consultant
Microsoft Azure migration Contract Development

Progent can assist businesses of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware investments. Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common errors small companies make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.

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Online Consulting Voice Over IP
Cisco VoIP Phones and CallManager Help and Support

Progent's CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.

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Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist organizations of all sizes to design, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for the products, technologies and services that go into building a cohesive Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.

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Windows 2003 Consultants
Windows 2003 Server Integration Services

The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with planning, deploying, administering and troubleshooting sophisticated IT applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.

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Meraki Air Marshal Remote Support Services
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Progent's Cisco-certified wireless networking experts offer online and on-premises consulting and support services to assist your organization to plan, install, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's consultants can also help your organization to plan and implement hybrid networks that integrate local and cloud-hosted resources and that provide seamless connectivity, enhanced security and compliance, streamlined management, and dependable performance for all your wired and wireless devices.

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Support and Integration Antispam
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E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of corporate email by offering constantly updated spam and virus filtering, policy management, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features tracking, administration and reporting tools plus outgoing email filtering to help you troubleshoot your e-mail system and specify and enforce company security policy.

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ProSight Email Security Gateway Engineer
24-Hour Email Scoring Thresholds Consultants

Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based control and world-class security for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.

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Progent provided a wireless networking environment that enabled a school to improve efficiency and eliminate the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative provided better bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered immunity to local interference.

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Small to mid-sized companies can now get all the advantages of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced network support packages, small and midsize businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small company information systems enterprise-class reliability, security, and performance.

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Aironet 700 Access Point IT Consultant
Cisco Prime Infrastructure IT Consultant

Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide remote or onsite configuration and debugging services to help you to plan, implement, update, optimize, manage and debug Aironet wireless AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity solution that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to accommodate your unique workplace layout, building structure, and anticipated workloads.

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Progent's Microsoft Certified professionals offer world-class consulting for enterprise-wide implementations of Microsoft Exchange. Progent's experts can help you prepare for multi-location Exchange installations or updates and can provide onsite technicians to help enterprises with deployments of Exchange Server in the or any region covered by Progent's consultants.

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Progent's company culture will make you a better consulting professional by enhancing your technical skills and boosting the loyalty of your customers. Progent delivers this commitment by recruiting the best consulting experts for you to work with, providing an advanced system architecture, using specialized application utilities to enable the maximum quality of support, and by optimizing our operational structures for attracting and maintaining clients.

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24x7 SQL Server 2016 and Amazon Marketplace Web Service Network Consultants
SQL Server 2016 Computer Consulting

Microsoft SQL Server 2016 introduces major enhancements in performance, scale, security, uptime, mobile computing integration, and integrated BI. New features include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, Jason integration, Row-level Security, Mobile Reports, and seamless control over local and cloud resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist businesses of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.

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24/7/365 Solaris with Windows Specialist

If your company has a UNIX, Linux, or Sun Solaris network or a multi-OS network, Progent's CISM and CISSP-premier consultants can help your whole enterprise in a wide range of security topics including security administration procedures, security architecture and models, access management systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM and ISSAP stipulate the core skills and worldwide standards of performance that network security managers are required to master. These certification offer executive management the assurance that those who have earned their CISM or ISSAP qualification have demonstrated the experience and knowledge to offer effective security management and consulting help.

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If your business computer system mixes Linux technology platforms with Microsoft Windows, Progent can help you to integrate your servers into a unified network that permits all your OS platforms to run side by side for simple management, transparent dataflow, high reliability, enhanced performance, and strong security. Progent's Linux and Microsoft Windows coexistence assistance services include network architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and administration, online technical help and troubleshooting, on-site technical support, and Help Desk outsourcing.

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Progent can assist your business to understand the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid networks that transparently combine local and cloud products and services.

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Disaster Recovery Support and Setup
Fully Redundant Internet Network Technical Consultant

Progent’s high availability network consultants provide non-stop computing consulting, disaster recovery services, system load balancing, non-stop interoffice access, fault-tolerant Internet interface design, high-availability data center support, and other 24x7 operations services to show your small business integrate a 24x7 environment for line-of-business applications. Progent possesses the knowledge and experience to develop affordable, high-availability networks by deploying the evolving suite of Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can show you how to you build a fault tolerant mutli-site network with a completely mirrored Internet connection and efficient network load balancing.

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Support Microsoft ISA 2004 Server
24/7/365 Microsoft Experts Microsoft Proxy Server Online Consulting

Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing ISA Server-based security installations for information systems with multiple offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to help your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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SCVMM 2012 Live Migration Setup and Support
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Progent can help businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to migrate from an older version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to optimize and repair your current SCVMM ecosystem so you realize the highest possible return on investment.

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Windows 10 Upgrade Consulting Services

Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 offered by Progent's consultants include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker connectivity, data and identity security, automated deployment and management, infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and ongoing consulting support.

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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it.

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ISA Server 2000 Designers

Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can help you plan, deploy, maintain and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.

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Technical Support Catalyst Ethernet Switch
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Progent's Cisco-certified CCIE networking experts can assist organization to set up, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate efficiently from legacy appliances to modern devices.

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Windows 2008 R2 Remote Support

Windows Server 2008 R2 offers outstanding levels of speed, protection, fault tolerance, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can provide affordable remote consulting, troubleshooting, and training services to help you to design, execute, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your network.

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Server Virtualization Support Services

With virtual servers, businesses can operate many virtual servers on one actual server. Virtualization technology enables businesses to gain all the advantages of server isolation, while avoiding the expense associated with buying additional server equipment. Virtualization is also the critical technology for private clouds, which offer important advantages including lowering the costs of capital equipment, facilities, and administration while improving data protection, system availability, and recoverability. Other key server management options are network monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can assist you with all aspects of server virtualization and administration to allow your company to cut costs and save time.

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Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to remediate serious issues uncovered by SCOM 2012.

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Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is designed to provide a centralized solution for configuring and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist organizations of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate smoothly from legacy releases of Virtual Machine Manager, design processes for creating and deploying virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the strategic advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.

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Internet Connection Consultancy
ISP Service Plan Selection Professionals

Progent offers access to the affordable services of online Internet connectivity experts to help your organization to assess or enhance your Internet services so your Internet connectivity solution matches your business needs. Services available from Progent include assessment of your existing bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a smooth move to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and deploying new ones, setting up firewalls, and upgrading dependable BGP configurations.

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Progent can provide affordable remote access to a certified Oracle DBA consultant or an Oracle application developer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also help plan, create, enhance, or fix Oracle database applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.

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Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and support services to assist you to design, configure, administer, optimize, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's experts can also assist your organization to plan and deploy hybrid networks that combine local and cloud-hosted services and that deliver seamless connectivity, enhanced security, streamlined management, and dependable operation for all your wired and wireless devices.

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For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that maximizes the business impact of your information network; configure XenDesktop technology with your servers, end-user devices, and printers; upgrade your existing virtual desktop software to current releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your network managers to follow best practices to maintain XenDesktop efficiently.

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SQL Server 2016 introduces significant enhancements in speed, capacity, security and compliance, availability, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for processing structured and unstructured databases simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to help organizations of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

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Progent's Microsoft Office Word and Office 365 Word consultants can provide a broad range of affordable online consulting services to assist your organization to manage your legacy Microsoft Office Word solution or help you to migrate to a current version of Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility issues between various versions of Word, interfacing Word with other Microsoft Office applications like Office Excel and Microsoft Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and remote training tailored for individuals or groups.

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System Center Configuration Manager automates software deployment across multiple sites, streamlines compliance settings control, inventories network resources, guards against corporate data leakage, provides health reporting, enables secure self service, and offers a common point of control for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can assist you with any facet of planning, implementing, using and repairing a SCCM solution for on-premises, cloud, or hybrid environments.

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Network Architect Tech
MCSE Expert Certified Active Directory Networking Support

For corporations with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Premier IT support professionals and authorized Cisco network specialists offer a variety of network support services such as project planning, Sarbanes Oxley compliance, site relocations, enterprise security, system architecture, on-site or remote emergency support, and troubleshooting for co-location hosting facilities. A Progent IT architect can show you how to design a multi-site information system that makes smart use of colocation facilities and Internet data centers. Progent’s Microsoft Certified engineers can help major enterprises design, integrate and maintain major rollouts of updated releases of Microsoft products including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can assist you to configure Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.

Windows Server 2016 Software Load Balancing Remote Support Services Immediate Windows Server 2016 Disaster Recovery Planning Technology Consulting Services

Juniper Junos CLI Security Audit Services
Juniper Junos Configuration Security Contractors

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Windows, UNIX, Solaris Network Engineer Windows and Solaris Consultants
Woodland County Ohio Urgent Network Network Engineer Dayton IT Outsourcing Integration Consultant

Award Winning Lync Server 2013 and Android Technology Professional
Expert Microsoft Certified Lync Server 2013 and Cisco UC Services

Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network telephony. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and simplify management through integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support to help your company to maintain and repair your current Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration.

Yonkers, NY Network Specialists Network Engineers Yonkers




Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and fixing Microsoft SCOM solutions and offer organizations of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.

wireless IP phone security Computer Engineer Wireless Access Point Technical Support Services