Low-cost Computer Help from Microsoft premier Professionals for Businesses in Glendale, AZ
By delivering world-class support when you require it, making available in-depth knowledge for critical applications, providing innovative services such as virtual server hosting, invoicing solely for services delivered, and requiring no setup fees or retainers for standard services, Progent enables you to increase the competitive value of your information system and cut support costs. Progent recognizes that information system protection, reliability, and efficiency are just as critical to small businesses as to large enterprises but that smaller organizations don't have the economy of scale to invest aggressively in computer networks and internal service staffs. Progent's fundamental competitive advantage is that no IT support firm can match Progent's ability to provide the network support expertise your business requires when you need it and at prices you can justify.

For medium-size and enterprise companies, Progent offers co-sourcing and project management services to add to the skills of your in-house network service personnel. Co-sourcing can cut costs and minimize technical risks for big IT initiatives such as software development, disaster recover/business continuity planning and testing, security audits, office consolidations, or technology migrations.

Progent can also offer access to certified experts to help your company to plan and execute a sensible cloud computing strategy.

Primary Products and Technologies Supported by Progent for Business Networks in Glendale, Arizona
Progent's group of world-class support professionals provides assistance for all facets of network technology deployed by companies of all sizes. Areas served by Progent in and around Glendale include:

Support Delivery Options for Glendale, Arizona Businesses
Progent has a variety of options for providing small companies and local governments with affordable computer services for technical support, consulting, hosting services, and IT management outsourcing. Progent's paradigm for delivering IT support services is based on the Help Desk structure common to larger IT support organizations. Progent's Help Desk Support Model promotes fast support, thorough activity documentation, dependable follow-through, and tight expense monitoring for an array of network service delivery modes that include remote repairs, in-person support, top-level consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. Progent's seasoned service professionals can help customers to analyze and repair network problems without the expense or delay of in-person support calls. The background of Progent's network engineers makes it possible to resolve most network problems rapidly. For the toughest issues, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to advanced specialists. Progent provides a convenient, web-accessible signup procedure for new customers to address urgent network problems and Progent charges per minute with zero startup charges or minimums, so you are invoiced only for the assistance you get. Specialists you can access remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Learn additional information about Progent's online computer troubleshooting expertise.

  • On-site Service
    Progent provides onsite computer assistance for registered clients in major metropolitan areas in the U.S. Progent's on-site support personnel can operate in conjunction with Progent's online service engineers to deliver small and midsize companies the best of both worlds: on-premises support professionals when you require them as well as the remote help of Progent's seasoned staff of IT consultants, security professionals, and business software developers. The wait time for on-site service calls is typically less than one business day. Progent requires no sign-up or retainer fee for becoming a Progent customer for onsite support. Learn more concerning how and why to sign up for Progent's onsite computer support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small businesses a complete solution that handles all aspects of online desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides help desk services at a significant discount off Progent's regular desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle complex issues. for more information, refer to Online Help Desk Services.

  • IT Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to world-class consultants who can provide help with vital products and technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network architecture, network security engineering, non-stop it system design, virtualization strategies, plus configuration, programming and training for business programs including financials, ERP, business analytics, CRM, and productivity software. Progent can help with one-shot projects such as office moves and massive software upgrades, longer term projects such as management information application programming and support, relational database software programming and DBA support, and web development, on-going support such as Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for network monitoring and network management, or emergency services such as disaster recovery and virus removal.

  • Application Server Hosting
    Progent can host key business applications like Exchange Server and Microsoft SQL Server in order to provide small companies with higher degrees of reliability, protection, and recoverability than is possible using the type of on-site data center that is practical for most small businesses. Since Progent utilizes the same facilities that support the equipment of many of the world's biggest information technology companies, Progent can eliminate the expense of building and managing the infrastructure required for world-class environmental control, electrical failover, and uninterruptible Internet access. For managed application servers, Progent can also ensure that patches and revisions remain updated, security and efficiency is constantly tracked, and systems and data files are regularly archived and ready for complete and prompt restoration. Learn more about Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting services for all of a small or midsize organization's production servers in a setting that not only provides the highest degree of dependability and scalability but that is also convenient for clients to transfer to another support firm or to move internally if your situation calls for it. Progent's Private Cloud hosting service is based on mature virtualization technologies that permit small businesses with mixed networks to benefit dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unparalleled degree of vendor independence. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based software in a single centrally managed package, can support the multi- platform and non- standardized networks typical of smaller businesses, and keeps control of the licenses in the customer's hands so that moving to a different virtualized host is fast, reliable, and affordable. This eliminates ending up a captive to a single hosting service while still providing all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers expert online consulting services to help organizations of all sizes integrate their networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist your it team to design and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid topologies that seamlessly combine physical resources along with public clouds. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and deployment services, Amazon AWS cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Management
Progent's affordable ProSight suite of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis tools to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including protection, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering via leading-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent attention. Progent can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical data, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when problems are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating devices that require important updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of leading data security vendors to provide web-based management and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network operating at peak levels by checking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save up to half of time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential network assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with information security regulations, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and higher availability. Read more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's preparedness either to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your current antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective AV and backup environment that meets your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Choice for Glendale, Arizona Businesses
Progent's staff size, breadth of information technology skill, and experience with corporate IT support enable small and midsize businesses to avoid the problems related to over reliance on small service firms or independent engineers.

Teaming with Progent enables your company to:

  • Avoid Excessive Reliance on Individual Support Consultants
    For network support, small companies sometimes rely excessively on freelance engineers. Though individual support providers have lower expenses than larger support organizations and can typically charge nominally lower rates, freelancers are occasionally too busy to respond quickly to urgent problems. If an independent consultant is busy with another client, sick, on vacation, or in training, the lack of replacement personnel may require your company to wait for assistance during a crisis. As your small business grows, system downtime or difficulties with line-of-business applications get more costly. The money you believed you were conserving on an independent consultant can be eaten up fast because of lost productivity. In addition, when freelance consultants confront new technologies, the unavailability of a large consulting team to depend on for assistance forces them to learn with the meter running while your organization ends up footing the bill for their continuing training.

  • Have Access to Experts in Complex Network Issues
    The majority of small support firms or independent consultants focused on small business IT consulting may excel at providing connect-the-dots fixes but lack the background to deal efficiently with complicated network configurations with a variety of operating systems, multiple locations, Voice over IP implementations, mobile workforces, integrated accounting and operational software, eCommerce, and specialized business applications. Progent's background with worldwide enterprises and Progent's large team of specialists can benefit your company because big-company networks are inherently complicated, integration problems demand in-depth knowledge in numerous technical areas, and achieving a high degree of robustness, reliability, and protection requires enterprise-proven best practices.

  • Build a Solid Foundation for Seamless Growth
    Small businesses typically start with an IT system implemented on a tight budget. Without a proper architecture, a sequence of band-aid fixes often get piled onto of a tenuous foundation. As a business grows, reliability and expandability issues can undermine the success of the business. These environments require thorough assessment, smart strategic analysis, and broad-based expertise to migrate to a network infrastructure that can act as the solid foundation to meet critical business requirements and support downstream expansion.

  • Team with Solution Consultants, Not Product Vendors
    Small businesses need direction and education to work through an increasingly complex array of IT alternatives offered for accelerating business growth and improving efficiency. They do not need an IT consultant or support organization that attempts to sell them products. Progent eliminates conflicts of interest by not selling any products. Progent sells services and expertise only. This allows Progent to match consulting support services with the genuine needs of clients. Mixing network support and product selling can result in a situation where the proposed solution is based on a predetermined technology instead of being based on the actual needs of a customer.

Contact Progent
In case your Glendale, Arizona company needs to get in touch with Progent for IT outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Immediate Online Network Assistance
For fast remote support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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    E-Mail Guard is Progent's affordable anti-spam and antivirus managed service that offers small businesses world-class protection from spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer networks. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-managed antispam and virus protection services that stop email assaults before they are able to breech the company firewall. Perimeter Manager also lets administrators track and manage their e-mail application, regardless of server vendor, hardware type, or data center location.

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  • OS X RAID Consultant
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    Progent's Mac support consultants can help you with a wide range of system infrastructure issues including system architecture, remote and mobile access, internetwork compatibility, security, and new technologies including Voice over IP and high-speed wireless connectivity. For business networks built solely on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to deal with the complexity of designing, configuring, and maintaining a system infrastructure that is robust, safe, efficient and supportive of your business goals. Progent can help you deploy Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan storage area network systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.

  • Aironet Access Point Management Online Support CCDP Expert Certified On-site Support Aironet 802.11ac AP

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    installation and Administration Solaris

    Progent's UNIX family consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient single consulting firm to show you how to build and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Mandrake.

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    Office 365 PST migration Online Support

    Office 365 is Microsoft's expanding family of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 programs and cloud services are available in an array of subscription plans targeted at customers from students and households to global enterprises. Progent offers quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can assist your business to understand the many subscription plans available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid ecosystems that seamlessly combine local and cloud-based products and services.

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  • Configuration Aironet Wi-Fi AP Management Aironet 3600 Access Point Remote Support

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    The Progent Test and Training Lab at the QTS Colocation Center is available for piloting mission-critical applications, developing efficient migration procedures, assessing and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training systems for the latest technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, the lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.

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    Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, reduces long-term support demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.

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    Microsoft and Cisco Certified Expert Microsoft Windows Failover Cluster Support Services

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    Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are crucial to preserving the health of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can afford a level of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages created to help you to detect and resolve a most IT network issues before they get big enough to hurt your business.

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    For large organizations, Progent can supplement internal IT groups by offering world-class background in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can perform as a transparent nearby extension of enterprise network management. Progentís enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley conformance, project planning, and world-class support for multi-site network environments based on Enterprise Windows. Progent can provide on-site engineers and specialists to assist with a campus move or branch move, or a system architect to help with setting up or using an Internet Data Center or Hosting Facility.

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    Progent offers a variety of network service packages for small companies. These IT outsourcing and server monitoring solutions are based on the proactive problem handling abilities of Operations Manager 2007, a state-of-the-art server and IT support product that monitors the reliability, performance, and safety of your network and isolates incipient troubles before they can disrupt your system. With Progent's economically priced IT support packages, small companies can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution.

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  • Design Firms Microsoft T-SQL SQL Server Replication Consultant Services
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    Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.

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    Progent can assist small and medium-size organizations to configure IP voice platforms to give their at-home workers the benefit of transparent extensions of the corporate phone infrastructure.

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    For businesses with a mix of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for using Microsoft Windows-dependent applications on an Apple Mac: remote access to an actual Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a networked Microsoft Windows-powered computer to use Microsoft Windows software and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac computer so you are able to use Microsoft Windows programs directly. Progent's Mac technology support experts can assist your company to manage these products for running Windows applications on your Macs and can in addition help your business to evaluate and install other solutions for Microsoft Windows platform emulation.

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    Support Services Exchange 2016 Migration

    Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent can provide advanced online consulting support to help businesses integrate their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that utilize local resources as well as public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud integration services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background providing advanced consulting services online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.

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    Progent provides the services of Microsoft and Cisco-Certified IT consulting professionals to offer clients affordable ways to help organizations maximize the value of Microsoft and Cisco products. For networks that span from remote offices to large enterprises, Progent's expert consultants can assist you to enhance your information system's e-mail architecture, security, reliability, throughput, and system administration.

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    Technical Consultant Forefront TMG 2010

    Microsoft Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and offers a easily managed web gateway that acts as a single-server solution for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting features, permits custom reports powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to lower costs and improve availability. Progent's Microsoft consultants can help you to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist your organization to migrate economically to Forefront Threat Management Gateway from ISA Server.

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    Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and build security into your corporate processes.

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  • Microsoft Exchange Server 2007 Network Design and Configuration Glendale, CA Microsoft Exchange 2010 Migration San Fernando Valley
  • Microsoft Exchange Server 2010 Migration Specialist Engineers Exchange 2010 Upgrade
  • Microsoft Exchange Server 2016 Migration IT Consultants Exchange Server 2016 Migration Computer Consultant
  • Microsoft Experts Engineers Fault-tolerant Data Centers Consultant High-Availability Data Centers

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    Cisco RADIUS Security Technical Consultant

    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to expand with your growing business needs. Progentís Cisco-Certified network consultants support Ciscoís comprehensive line of hardware and software aimed at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.

  • Microsoft Experts Technology Professional Microsoft Azure hybrid cloud integration Microsoft Azure hybrid cloud integration Services
  • Remote Help Desk Consultancy Firms Glendale, Maricopa County
  • Microsoft Firewall Support Services ISA 2004 Enterprise Edition Server Technical Consultant

  • Top Ranked Online Cisco Certified CCIE Consultants
    Cisco Switch IT Manager

    Progent's Cisco CCIE network infrastructure consultants can help your business to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software support.

  • Microsoft Forefront TMG 2010 Specialists Microsoft Expert Threat Management Gateway 2010 Network Consultant
  • Microsoft ISA 2004 Server Online Technical Support Internet Security and Acceleration Server Computer Consultants
  • Microsoft MRP Consultants Professional Microsoft ERP
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  • Microsoft SQL Server 2016 Network Assessments San Fernando Valley Microsoft SQL 2008 Networking Consultancy Services Glendale
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  • Remote Technical Support Automatic Topology Diagrams
    IT Consultant ProSight Network Infrastructure Monitoring

    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, monitor, reconfigure and debug their networking hardware such as switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance problems.

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  • Network Consultant SharePoint 2013 Newsfeeds Remote Support SharePoint 2013 Excel Services

  • Meraki Switch Stacking Consulting
    Meraki Switch Planning Onsite Technical Support

    Cisco's Meraki line of access and distribution switches are designed for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to help you to design and implement an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, configure policies to ensure security, develop and validate a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a unified networking solution.

  • Network Consulting Windows 10 Business Store Portal Cisco Certified Expert Microsoft Windows 10 Technology Professional
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    Top Zero Downtime Data Center Consultant Services

    Progent's Data Center professionals can help you identify high availability data centers that match the particular requirements of your company. High availability co-location sites are especially attractive to small companies due to of their low cost and convenience compared to taking a do-it-yourself strategy. Attempting to create an on-site data center with even a basic degree of fault tolerance is too costly for most small organizations. Progent is ready to show you how to reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a full array of engineering and maintenance services.

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    Company-wide Standards for Best Practices Design

    Progentís team of Microsoft and Cisco Premier consultants average more than ten years of real-world industry experience, in the trenches of IT service, executing a broad range of IT tasks for an extensive array of clients. Every Progent consultant shares a refined collection of individual best practices that are incorporated into company-wide leading practices standards that Progent teaches its consulting staff. This ensures that you get not only expert technical skills, but also a support engineer with field-tested approaches for applying technical knowledge to repair real-world IT problems quickly.

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  • Online Support Services Aironet Wave 2 AP 24/7 Aironet 3700 Access Point Support and Integration
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  • PCLinuxOS Linux Consulting Colbolt Linux Network Consulting

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    Consultant Services Windows Server 2012R2 Live Migration

    Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security strategy, automate network administration, help with application development, and build and test a disaster recovery/business continuity plan.

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    Remote Technical Support Dynamics GP/Great Plains

    Dynamics GP/Great Plains can help you expand and control your business more efficiently by offering deep availability of decision-driving information and a fast return on investment. Dynamics GP confers major business benefits including its ability to extend the reach of your company, manage your accounting, automate financial operations, standardize processes throughout your business, refine inventory control, enhance order accuracy, expand revenue and minimize lead-time, and increase cash flow. Progent can show you how to set up and maintain a reliable, secure server and network infrastructure to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to help you derive all the advantages of your Dynamics GP software.

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    Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.

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    Progent can help small and medium-size organizations to deploy collaborative platforms to enable their teleworkers to benefit from productive teamwork with colleagues and other stakeholders.

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    Progent's Microsoft certified experts offer three ways to help mid-size and large businesses develop a cost-effective and productive internal Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Deployment Services help organizations analyze the numerous high-quality Help Desk application programs on the market and determine what packages may be too costly, lack key functions, or align badly with your organization's business goals. Progent also provides short-term staffing for companies who need to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or incapacitated personnel.

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    Progent's Microsoft-certified consulting experts can help you to assess the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to design and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick return on investment by increasing your workers' efficiency, lowering the cost of equipment and service, streamlining administration, and consolidating your key communications platforms.

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  • Small Business Integration Small Business Network Engineer

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    Progent is one of the most experienced IT consulting firms for designing email solutions based on Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Exchange 2000 for typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.

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    Cisco's security and remote access technology for small companies represent a comprehensive line of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that align most closely with your business goals.

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    ProSight LAN Watch is Progentís server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the state of vital devices that power your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so any potential issues can be addressed before they can impact your business.

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    Progent's Cisco CCIE-certified SIP infrastructure experts can assist your business to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable online or onsite expertise to assist businesses to migrate smoothly to a modern communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.

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    Progentís IT outsourcing support offerings for small businesses feature designing 2003 Server, .NET, and BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and in-person troubleshooting, fixing chronic integration issues, and producing a comprehensive security strategy. Progent can help you maximize system reliability and throughput with zero-downtime technologies, redundant network architecture, and proactive network monitoring. Progent also provides special project help for large-scale migrations and can assist with requirements assessment, product identification, bill of materials development, vendor selection, purchasing logistics, and full documentation. Progentís IT outsourcing help also features education for office productivity packages such as Microsoft Office.

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    Progent can help you to utilize Cisco's networking technology to create a solid basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas including compute and storage utilization, security and compliance, manageability, uptime, and disaster recovery.

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    Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern cybersecurity capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.

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    Office 365 PST migration Network Consultants

    Office 365 is Microsoft's expanding family of productivity applications and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are offered in an array of subscription plans intended for markets from students and households to enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, Mac, iOS, and Android technology. Progent can help you to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and maintain hybrid ecosystems that transparently integrate local and cloud resources.

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    For small and midsize companies, computer security and compliance is too complicated to stay ahead of but too dangerous to overlook. The largest largest enterprises have been breached, and the top cloud services have occasionally been knocked out. It looks as though there's no place to run. Progent makes it economical for small and midsize organizations to carry out vital IT security projects successfully by providing the benefit of billable time to the closest minute without any minimum charge for online support. This means you have access to a world-class information expert to provide just the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of system security including security assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security strategy.

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  • Unified CM clustering Support and Integration Unified Contact center IT Consulting
  • Urgent Cisco CCIE Remote Systems Engineer Cisco Management Computer Expert
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  • Urgent Network Computer Consultancy Firm Glendale Arizona Microsoft and Apple Network Architect Maricopa County Arizona
  • VMware NSX Virtual Networking Specialist VMware NSX Topology Professional
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  • Visual Basic Programming Consultant Oracle DBA
  • Windows 2000 IT Consulting Windows 2000 Server Support and Help
  • Windows Migration Consultant Glendale, Los Angeles County Network Admin Companies Windows Server 2016 Glendale, CA
  • Windows Server 2008 R2 Online Consulting Windows 2008 R2 Specialist
  • Microsoft Exchange IT Outsource Glendale
  • Windows Server 2012 R2 Multitenancy Engineer Windows Server 2012R2 Clustering IT Consulting
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  • Windows Server 2012R2 Server Manager On-site Technical Support Windows Server 2012R2 Server Manager IT Services
  • Windows Server 2016 Hyper-V Troubleshooting Urgent Windows Server 2016 High Availability Professional
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  • Work at Home Data Protection Outsourcing Remote Workforce Data Protection Integration Services
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  • iPhone remote access Consultant iPhone Wi-Fi Integration Services

  • Immediate Building to Building Wireless Example Application
    Proxim Wireless Case Study

    Progent provided a wireless integration solution that allowed a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless solution provided better bandwidth and reliability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it provided protection against outside interference.


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