Low-cost Network Help from Microsoft certified Experts for Businesses in Glendale, AZ
By offering world-class support whenever you require it, providing in-depth knowledge for key applications, providing innovative services like virtual data center hosting, invoicing only for services you receive, and requiring no sign-up fees or retainers for standard services, Progent allows you to maximize the business value of your It network and reduce service costs. Progent appreciates that information system protection, reliability, and efficiency are just as critical to small companies as to large enterprises but that smaller companies don't have the leverage to spend aggressively in computer technology and internal support groups. Progent's fundamental value proposition is that no IT consulting firm can equal Progent's ability to provide the network support expertise your business needs when you need it and at a cost you can afford.

For medium-size and enterprise companies, Progent can provide co-sourcing and project management support to supplement the technical skills of your in-house network service personnel. Co-sourcing can reduce expenses and minimize technical risks for major projects like application programming, disaster recovery preparedness, security audits, office consolidations, or software migrations and upgrades.

Progent can in addition provide access to certified consultants to help your business to plan and execute a sensible cloud computing strategy.

Core Practice Areas Serviced by Progent for Glendale, Arizona Businesses
As a Microsoft-certified Partner IT service firm with a large group of Cisco Premier CCIE network infrastructure experts and Apple Computer accredited consultants, Progent provides urgent assistance and low-cost online consulting to Glendale, AZ companies for a wide array of computer technologies including:

Service Delivery Options for Glendale, Arizona Businesses
Progent has a selection of options for providing small and midsize businesses and local governments with affordable computer services for troubleshooting, system architecture, and network administration. Progent's paradigm for delivering computer support is built on the Help Desk Call Center operational structure common to larger IT groups. Progent's Help Desk Call Center Service Mechanism ensures rapid support, comprehensive service documentation, reliable follow-up, and strict cost control across a range of IT support delivery options that include remote troubleshooting, on-premises support, and top-tier consulting.

  • Remote Support
    Progent's Technical Response Center offers emergency and scheduled remote service for Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and globally. Progent's certified support experts can assist clients to troubleshoot and repair hardware and software issues without the cost or time loss of travel for onsite service calls. The background of Progent's network engineers makes it possible to handle most IT issues quickly. For the most complex issues, Progent's breadth of knowledge makes it possible to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-accessible registration process for new customers to address emergency network problems and Progent bills by the minute with no startup fees or minimums, so you pay only for the assistance you get. Experts available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Learn more details about Progent's remote computer support services.

  • On-site Service
    Progent offers onsite technical assistance for signed-up clients in major metropolitan areas in the United States. Progent's onsite service personnel can operate in conjunction with Progent's online support engineers to deliver small and midsize businesses the best of both worlds: in-person service professionals when you need them plus the remote help of Progent's worldwide staff of network consultants, security professionals, and business application developers. The wait time for on-site service visits is usually less than one business day. Progent requires no start-up or retainer charge for becoming a Progent customer for onsite service. Find out more details concerning why to register for Progent's in-person computer support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems. For details, see Help Desk Services for Small Businesses.

  • Shared Help Desk Services
    Progent's Co-managed Help Desk services make it possible for your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Help Desk sharing service is an advanced service desk solution based on the top professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics. To learn more, visit Progent's Help Desk Co-management services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses budget-friendly availability of world-class IT professionals who can deliver assistance with critical products and technologies including Windows Server 2022 solution design and migration services, Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network infrastructure, consulting support for Horizon3.ai's NodeZero pentest products, company-wide network protection consulting, non-stop it system design, server virtualization strategies, plus configuration, customization and training for small business programs including financials, ERP, management reporting, sales automation, and productivity suites. Progent can provide assistance with one-shot projects including site relocations and massive system migrations, extended projects like upgrading a legacy ERP platform to a current MS Dynamics 365 solution, database software programming and administration services, and web design, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure monitoring and network administration, or emergency services such as data restoration and malware cleanup.

  • Network Infrastructure Guidance for an At-Home Workforce
    Progent can help small and mid-size businesses to plan, configure and debug the network infrastructure for work-from-home employees. Aspects of network infrastructure where Progent's experts offer guidance include safe and convenient VPN connections, VDI desktop software, router setup, wireless network design and implementation, and reliable Internet connectivity. For details about Progent's infrastructure consulting services for remote workers, see network infrastructure support services for telecommuters.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small or midsize company's production servers in an environment that not only provides the highest degree of availability and extensibility but that is also convenient for clients to migrate to another service firm or to bring in-house when your situation warrants it. Progent's Private Cloud hosting is built around mature virtualization technologies that allow companies with mixed environments to save significantly on the expense of hardware, system maintenance, and IT management while achieving enterprise-class reliability and an unparalleled degree of vendor alternatives. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based software in a single centrally administered package, can handle the mixed- OS and non- standardized environments common with small companies, and retains ownership of the licenses in the client's possession so that moving to a different virtualized system is fast, safe, and inexpensive. This eliminates ending up a prisoner of a single hosting provider while still providing all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Services
    Progent offers advanced remote support to help businesses of any size integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and manage hybrid environments that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that seamlessly combine local resources as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration support services such as Office 365 integration with on-premises Exchange, Azure design and integration services, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration expertise. Progent has over 20 years of experience providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Remote IT Management
Progent's affordable ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the complete malware attack progression including blocking, identification, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also help your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup activities and enables fast recovery of critical data, apps and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, optimize and debug their networking appliances like routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when problems are discovered. By automating tedious management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that require critical software patches, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading data security companies to provide centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so any potential problems can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your core network devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner Active Directory system. Both also come with one year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with government and industry security requirements, more efficient utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery expert. The interview is intended to evaluate your organization's preparedness either to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your current cybersecurity posture and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup/recovery system that aligns with your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the fundamental system software and office productivity programs used by the majority of small and mid-size businesses. As a Cisco-authorized partner, Progent also offers help for an ever more complex collection of infrastructure products such as firewalls, switches, routers, voice-over-IP options, and wireless networking. In addition, Progent's CISSP-Certified security consultants, CISM-authorized security professionals, CISA-qualified security audit consultants and GIAC-certified information assurance professionals can provide a company-wide view of system protection and can assist with advanced security projects such as Security information and Event Management (SIEM) solutions to help enterprises meet business standards and statutory requirements for IT data protection and reporting.

The scope and size of Progent's consulting team bring a powerful array of advantages to companies wishing to increase the productivity of their IT network within an affordable budget. These benefits include:

  • Best Industry Methodology
    Progent's staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry background, at the forefront of network support, executing a broad range of technical projects for a large mix of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support staff. This means that you get not only expert technical skills, but also a consultant with field-tested approaches for repairing real-world network problems quickly. Learn more about Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing model is to bill for phone support and on-site help per minute. As a result, you are billed exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or priority support, and Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no sign-up fee and asks no monthly commitment for services provided during regular working hours. Many support firms demand substantial minimum fees or bill in increments of a quarter hour or longer. Progent's one-minute pricing granularity does away with king-size invoices for fast solutions. An additional benefit of granular billing is that your company will not be tempted to permit incipient problems to fester until they grow into major ones. Read more details concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of Network Support
    Progent has created a comprehensive service reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or small support firms who provide minimal documentation or specifics of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support reports given by every consultant to every client. The practice of detailing and organizing service activity results in more efficient service and eliminates a variety of typical problems such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom. Find out additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their scope, Progent can concentrate on providing high-value skills where Progent faces few competitors. Small companies who utilize independent service providers or who employ in-house support personnel gain when Progent passes on information about new technology and proven methodologies to make their networks more reliable, protected, and efficient. Learn more concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Glendale, Arizona business wants to get in touch with Progent about network outsourcing, consulting, or technical support services, call 800-993-9400 or visit Contact Progent.

Immediate Online Network Assistance
For fast remote technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    Remote server management cards offer IT administrators complete control over a server without the requirement for an on-site presence. Using these management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical assistance. Progent has experience with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.

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    • MS SQL Server Programmer
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    Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts as well as to network users, reducing the complexity of creating, integrating, administering, and accessing company data and analytical programs on platforms ranging from handheld devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and wide knowledge in planning and building data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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  • IT Consultants Altaro VM Backup Management Technology Consulting Altaro VM Backup Encryption
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  • Integration Outlook for Mac PowerPoint for Mac Technical Support Services
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    Progent offers network services for mid-size companies with 100 to 250 system users. The medium size company or office has typically been an overlooked part of the market for IT consulting expertise. The cost structures and support access practices of major outside service firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT system whose complexity and sophistication are often comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual office infrastructure and 24x7 server monitoring, dramatically lowers the IT maintenance expenses of a small-medium business while providing the small company with big-company service from professional, world-class experts knowledgeable in a broad range of small business technologies. If your mid-sized company or small business is searching for levels of network support needed by a medium size organization without paying big-company prices, call Progent.

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    Progent's experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security holes.

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    • Exchange 2019 Microsoft 365 Integration Online Help
    24 Hour Exchange 2019 Office 365 Integration Support Outsourcing

    Progent can assist your organization in any phase of your migration to Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.

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    • Horizon3.ai NodeZero Threat Assessment Network Security Audit
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    Progent's certified security consultants can run NodeZero-powered PEN tests to make sure your security defense tools and policies are correctly configured and effective.

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    To see replies to frequent questions concerning becoming employed by Progent, see Jobs at Progent Frequently Asked Questions.

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  • Microsoft Azure hybrid cloud solutions Consulting Hybrid cloud integration Engineer
  • Microsoft Azure hybrid cloud solutions Specialists 24 Hour Professional Azure and SQL Server integration
  • Microsoft Certified Partner Exchange 2013 Security Support and Setup Top Ranked Exchange 2013 Consultant Services
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    Progent offers a wide range of affordable support services to assist your business to deploy, integrate, repair, and manage desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or online assistance for single machines or notebooks or work with your business to plan and carry out a company-wide rollout of new or updated OS software and applications. Progent can also provide consultants and technical workers to help you to plan for and implement a company relocation or merger designed to cause the least possible interruption to your business.

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  • Migration Consultants Solaris-Windows Solaris-Windows Migration Consultant
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    Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to design and carry out an efficient migration from your existing SQL Server deployment to SQL Server 2017.

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  • Private Cloud Hosting for Virtual Data Centers Consultants ProSight Private Cloud Services Specialist
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    Progent's Duo services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices.

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  • Programming Companies .NET MAUI Development Firms DotNET
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    Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and can build or enhance .NET apps quickly and at low cost.

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  • SCCM 2012 Central Administration Site Engineer SCCM 2012 Asset Inventory Onsite Technical Support

    • Microsoft Certified Expert Technology Professional Office Move
    24/7 Professional Enterprise

    For large organizations, Progent can supplement in-house IT groups by offering extensive experience in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can act as a transparent local supplement of corporate network management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project planning, and top-level support for multi-site office environments powered by Enterprise Windows. Progent can offer on-site consultants and technicians to assist with a site move or branch move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.

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    • On-site Support Hornetsecurity Altaro 365 Total Teams Chat Backup
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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.

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    • Sun Solaris Network Consulting
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    If your business has a Sun Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-premier security specialists can help your whole organization in a broad range of security topics such as security management procedures, security architecture and models, access control systems and methodology, software development security, business processes security, physical security, telecommunications, network and web security, and workplace recovery preparedness. CISM and ISSAP stipulate the core skills and international standards of knowledge that information security managers are expected to possess. These accreditations provide IT management the assurance that consultants who have earned their CISM or ISSAP certification have demonstrated the background and theory to offer world-class security support and consulting help.

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    Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology experts under your own brand as a seamless extension of your network services staff.

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    Progent has 20 years of experience assisting small and mid-size companies to plan, implement, tune, administer, and debug computer networks that support teleworkers.

  • Specialist Cisco DNA Center Management Cisco Hybrid Network Management Solutions On Site service
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  • Specialists Ekahau Insights Wi-Fi Network Troubleshooting Ekahau Wi-Fi Site Survey Consultant Services
  • Specialists Firepower Management Center Consultant ASA 5500-X Firewall with Firepower
  • Specialists NetApp MetroCluster Design NetApp MetroCluster Switchover Engineers

    • Exchange 2016 Collaboration Network Consultants
    Exchange 2016 Integration Technical Support

    Progent can help you in all phases of your upgrade to Microsoft Exchange 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

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  • Suse Linux, Solaris, UNIX Computer Engineer San Fernando Valley CentOS Linux, Solaris, UNIX Network Engineer Glendale California, United States
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    • Altaro Microsoft 365 Total Mailbox Backup Specialists
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    Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent's data protection experts can help you to create, deploy and administer a backupup/restore plan based on MSP360 Backup technology to protect your IT assets hosted on any leading public cloud. Progent offers end-to-end monitoring and management to prevent data loss resulting from human mistakes, software flaws, ill-intentioned insiders, and malware attacks such as ransomware.

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    Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.

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    Progent's engineers can provide a variety of consulting services to assist companies of any size to install, manage, and support environments that include desktops, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to create testing labs to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment plans based on leading practices.

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    • Offsite Employees Video Conferencing Network Engineer
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    Progent can assist small and mid-size organizations to configure and troubleshoot conferencing applications to enable their at-home workers to interact effectively with teammates and customers.

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    • Specialists ransomware system rebuild
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    Progent's ransomware experts can help you to assess your ransomware defenses, monitor and guard your network, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

  • Windows and Linux Technology Consulting Linux, Windows Consultancy
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