Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most successful solutions for achieving location-independent access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Glendale, Arizona businesses the services of BlackBerry-qualified experts who can assist organizations to manage existing BlackBerry environments or migrate smoothly to a modern smartphone platform.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for companies of any size, effective deployment and support of BlackBerry solutions has become more difficult. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses frequently resort to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-qualified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's proven remote support model, gives small businesses an economical solution for integrating BlackBerry technology productively into their information system.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered quickly and thoroughly.
BlackBerry BES Server Consulting and Technical Services
The BlackBerry BES Server offers businesses a single and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve data consistency for applications like calendars, contact lists, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry handsets have effortless connectivity with Exchange messages as well as to instant messaging-enabled software through Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can assist you to design, implement, and maintain BlackBerry BES Server so that you maximize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.
Progent's Online BlackBerry-Qualified Consulting Services is Fast and Affordable
For companies in Glendale, Arizona who need fast and economical help from a qualified RIM BlackBerry support professional, Progent delivers efficient remote help from a veteran network support staff who have provided IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)
Remote consulting services avoids travel costs and lets engineers solve problems quickly, so you reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer expert help in areas such as resolving synchronization issues, configuring BlackBerry Enterprise Server, and designing a secure, high-availability system infrastructure for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and assist you to define and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to install and remove BlackBerry device users on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, system architecture, roll-out strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which management approach and hardware products match your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry consultant can help you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry environment.
Call or Email Progent for Help from a BlackBerry-Certified Specialist
In order to ask Progent about technical expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.