Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time one of the most popular products for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Glendale, Arizona businesses the expertise of BlackBerry-certified experts who can help companies to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses frequently resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online support capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their IT network.

Progent's experts can help your company with SQL Server 2019 integration consulting, SQL Server 2016 migration and management consulting, and Exchange setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you monitor and support BlackBerry smartphones across your company, define security policies that are right for your business, customize wireless software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server (BES) gives companies a single and safe source for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to access Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications like schedules, contact lists, tasks, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange messages as well as to instant messaging-aware applications via Microsoft Office Communications Server and Lync Server support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-premier consultants can assist you to plan, install, and support BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

Professional BlackBerry Consulting Support Services Offered Online from Progent
Progent's certified BlackBerry support specialists are accessible online to provide prompt assistance to companies in the Glendale region or anywhere in Arizona. Progent's seasoned online technical support experts have helped IT organizations resolve computer issues and cut IT service expenses in each state in the U.S. and built a substantial base of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide remote consulting support for a wide selection of issues related to RIM BlackBerry products including wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned service professionals can also assist your business to resolve a wide array of issues concerning synchronization, device detection, messaging reconciliation, web access, wireless connectivity, IM, desktop application installation, and Desktop Redirector.

As a leader in providing countrywide remote help for small business IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses at a minimum and, by dealing with problems promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs analysis, solution design, installation strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a wireless system that meets your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which management approach and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about options for software versions, processors and storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry expert can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to perform network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering help for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.



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  • Les Kent has a 35-year track record of successful technology integration, executive management, marketing, and operations. He has demonstrated a knack for creating elegant IT solutions in his roles as as a network architect, software developer, project manager, deployment expert, and problem solver for small companies, new ventures, and major enterprises.

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