Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most popular products for achieving mobile connectivity to email, calendars, web applications, and other critical business information. Progent can provide Glendale, Arizona businesses the expertise of BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry environments or migrate efficiently to a current mobile solution.

As the sophistication of small company networks has increased, and as the need for enterprise-class security, dependability, and recoverability has become the standard for companies of any size, successful deployment and support of RIM BlackBerry technology has grown increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the need for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, combined with Progent's proven remote service delivery capabilities, gives small companies an affordable alternative for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and support BlackBerry devices across your business, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


BlackBerry BES Server Consulting Help
The BlackBerry Enterprise Server gives companies a centralized and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a schedules, contact lists, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange email and to instant messaging-capable software through Microsoft Office Communications Server and Lync Server support.

BlackBerry BES Server Help

Progent's BlackBerry-certified consultants can assist you to design, configure, and troubleshoot BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to perform basic support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can also help your company to troubleshoot a wide range of problems concerning synchronization, handset recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small business networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support expenses at a minimum and, by dealing with issues quickly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks such as resolving enterprise activation issues, registering and removing BlackBerry device users, activating passwords, configuring wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to define and install appropriate security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, create, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements analysis, solution design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration approach and equipment match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, processors and mass storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry expert can assist your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a BlackBerry-Certified Specialist
In order to contact Progent about technical expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.



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    Progent's Microsoft certified professionals offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can protect your business network from attack by external and inside sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to install Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.

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