Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most successful solutions for achieving mobile connectivity to messaging, scheduling, web programs, and other critical business data. Progent offers Glendale, Arizona companies the services of BlackBerry-certified consultants who can assist organizations to maintain existing BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the sophistication of small company networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations of all sizes, successful deployment and support of BlackBerry technology has grown increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently turn to external consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry-based solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small businesses an affordable alternative for incorporating RIM BlackBerry products seamlessly into their information network.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of BlackBerry devices, providing a single solution for handling critical jobs such as smartphone deployment, upgrades, and deactivation while also offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange Server, Novell GroupWise, or Domino email platforms and BlackBerry smartphones and allows remote synchronization.

BlackBerry Enterprise Server Configuration Support

BES Server includes a wealth of data protection options beginning with advanced encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great flexibility in adjusting degrees of security to match the specific needs of your mobile network. Progent's BlackBerry certified engineers can help you to choose advanced security features and enable them remotely. Examples of these over-the-air configurable security features include:

  • Disable a smartphone
  • Wipe information from a lost or stolen smartphone
  • Disable Bluetooth
  • Activate built-in defenses against malware

BES Server also offers flexibility in selecting how to keep mobile users from installing or executing unsafe or unauthorized software. Progent can assist you to choose protective techniques like:

  • List exactly what applications are permitted on the device
  • Prevent external software from using non-volatile memory on the BlackBerry smartphone
  • Select what functions third-party programs can access on the smartphone
  • Limit the types of connections external applications running on the BlackBerry smartphone can establish
  • Block all third-party applications from being installed or executed on the device

Expert BlackBerry Consulting and Technical Support Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to provide prompt assistance to companies in the Glendale area or anywhere in Arizona. Progent's experienced online consulting experts have helped businesses solve network issues and cut IT service costs in each state in the United States and established a large base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide online help for a broad array of issues associated with BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can in addition assist you to troubleshoot a wide array of problems associated with synchronization, handset recognition, messaging consistency, web access, mobile connections, Instant Messaging, workstation software installation, and Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small office IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support costs at a minimum and, by dealing with problems promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology requirements assessment, solution architecture, installation strategy and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, help you to decide which management model and hardware products match your requirements, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software editions, server hardware and storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry expert can assist your company to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies compliance settings management, inventories network assets, guards against corporate data leakage, provides health monitoring, allows secure self service, and offers a single control mechanism for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist your organization with any aspect of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.

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    Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Exchange initiative is carried out on time and on budget.

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    System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network assets, protects against company data leakage, provides health monitoring, enables safe end-user self service, and offers a single control mechanism for administering multi-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.

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    Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to upgrade from an older version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and repair your existing SCVMM ecosystem so you realize the highest possible business value.

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