Consulting and Technical Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other vital business information. Progent can provide Glendale, Arizona businesses the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry deployments or migrate smoothly to a more popular mobile platform.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, successful deployment and support of BlackBerry technology has grown more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small organizations frequently resort to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, coupled with Progent's efficient online service delivery model, gives small businesses an affordable solution for incorporating RIM BlackBerry products seamlessly into their business information system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and control BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.

Consulting and Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large groups of BlackBerry devices is the BlackBerry BES Server. This powerful software enables Exchange, IBM Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a broad variety of crucial administrative jobs that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-premier engineers can show you how to use RIM BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Upgrade BlackBerry device software remotely
  • Control client settings with BlackBerry's vast selection of policies

Progent's BlackBerry-premier engineers can also help you to utilize BES Server to perform important procedures not available with the entry-level BES Server Express. These procedures include:

  • Install and support BES Server's fault-tolerant infrastructure based on VMware
  • Install BlackBerry devices wirelessly
  • Set specialized management roles
  • Automatically track and report on the integrity of your BlackBerry system

Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For businesses in Glendale, Arizona who want fast and affordable access to an authorized RIM BlackBerry consultant, Progent offers efficient online assistance from a veteran support team who have provided network solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel expense and enables specialists to fix problems rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and offer expert help in areas including fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to perform basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified service professionals can in addition help your company to troubleshoot a broad array of problems concerning synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small office IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless support costs low and, by dealing with problems promptly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and physical components meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about options for software editions, server hardware and mass storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry expert can help you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about consulting support for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.