For offices of all sizes in Glendale Arizona, Progent offers convenient, fast, and affordable access to Cisco CCIE-certified engineers. Cisco CCIEs are top-level network professionals who earn this prestigious certification only after rigorous examinations administered by Cisco. CCIE-qualified engineers can handle the most complex issues surrounding network interfacing, repair, and configuration. Progent's CCIE-qualified professionals work closely with Cisco's in-house staff in identifying problems with Cisco IOS or Cisco NX-OS software and developing workarounds or receiving software patches to fix problems. A Cisco CCIE has the experience to pinpoint the cause of computer network difficulties whether from hardware or applications.

Progent can provide fast and affordable online access to a CCIE specialist so that your company can obtain timely assistance for complicated network issues that are impacting your business but are outside the scope of your local IT support organization. Progent's CCIE-certified engineers can examine your system via advanced remote support tools in order to perform fast and affordable analysis and resolution of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide Internet providers, and consequently their help is not easily available to smaller organizations. Progent is among the few consulting providers to make CCIEs available to support small and mid-size companies. In addition, Progent can provide fast contact with a CCIE by telephone so you can get immediate help for complex network problems that are reducing business efficiency. To find out how to contact a Progent CCIE for immediate help with your network, go to Progent's remote network support.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


Cisco's extensive family of both current and legacy networking devices supported by Progent includes ASA 5500 Series Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed APs and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, plus security and Virtual Private Network (VPN) solutions. With the resources of one of the largest teams of Cisco-premier CCIE consultants of any independent support firm, Progent has priority access to Cisco's internal support specialists and Cisco's advanced learning programs to keep at the leading edge of connectivity solutions.

Patch Management for Cisco Network Devices
Patch management is crucial and complicated task. Timely and properly managed patching maximizes cybersecurity, compliance, availability, and capability. Sporadic patch management can cause security vulnerabilities, compatibility problems, slow or erratic performance, unnecessary offline stretches, or loss of important features. Patching entails more than periodic updates of operating systems and apps for servers and endpoints. Firmware updates can be as critical for infrastructure appliances such as switches, firewalls, and wireless APs.

Software Update Management Support for Infrastructure Devices

Progent can provide patch management support for network infrastructure devices from Cisco and other vendors

Progent has provided high-end help for Cisco infrastructure products for more than two decades and Progent's managed services for patch management provide businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your ever-evolving information system. To find out about Progent's service programs for patch management, visit Progent's patch management service plans.

To learn more information about Progent's professional support services for Cisco network infrastructure, choose a subject:

Additional Consulting Services Available from Progent
Progent can also provide a broad selection of IT services in key areas to assist companies to convert Cisco infrastructure technology into an integrated IT solution that delivers competitive value. A few of the services available from Progent's experts are project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network architecture and management, Windows Server 2022 planning and migration services, Windows Server 2019 migration services, Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, penetration testing with NodeZero from Horizon3.ai, network security vulnerability scanning, DBA and application services, and temporary CIO services.

Progent can also assist your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud-based resources and that utilize Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By providing an efficient full-service resource for IT generalists and application experts, Progent is able to tailor timely, inexpensive, and thorough information technology solutions that match the unique requirements of businesses in Glendale Arizona.



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    Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

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    Progent offers companies of any size professional support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can help you design a comprehensive security plan and select the right products from multiple suppliers to support your security goals while staying within your spending limits.

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    Teleworker Video Conferencing Support and Integration

    Progent can help small and mid-size companies to configure and debug conferencing technology to allow their at-home workers to collaborate effectively with teammates and customers.

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    Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or modernize .NET apps rapidly and at low cost.

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    Progent can assist you to understand the many subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux software. Progent can also assist you to create and manage hybrid ecosystems that transparently combine local and cloud products and services.

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    Progent's Help Desk Call Center management and co-management services help businesses to cut costs and enhance productivity.

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    Barracuda's value-priced CloudGen Firewall appliances offer web filtering, safe remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust protection with centralized management throughout your whole enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the skill to serve as your single resource for technical guidance, maintenance, education, and cybersecurity expertise.

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    Progent's data protection experts can assist you to create, implement and debug a backup/restore plan based on MSP360 software. MSP360 offers file or image backup/restore for VMs and physical machines, works with all leading public clouds, and allows you to create a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss resulting from human miscues, system glitches, ill-intentioned users, and malware attacks such as ransomware. To read more, go to ProSight DPS 360 Backup solutions.

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    Progent can assist your IT team to plan and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that combine physical resources as well as one or more public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.

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    Progent applies no startup charge and requires no retainer for support services delivered during normal business hours. Progent's one-minute granularity does away with large invoices for quick repairs so you won't be tempted to permit minor problems to stay unaddressed.

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    Progent's certified cybersecurity consultants can perform NodeZero-based penetration tests to verify your security defense systems and policies are properly set up and effective.

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    Progent's certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop a corporate-wide security plan, streamline network management, assist with creating applications, and generate and validate a DR/BC plan.

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    Progent's seasoned ransomware recovery consultants can assist you to restore an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

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    Progent's Microsoft-certified Windows Server 2003 engineers offer computer support and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 upgrade, configuration, update, and maintenance offerings include network planning, deployment, project management, in-person and off-site network support and troubleshooting, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.

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  • Top Rated Private Cloud Virtual Datacenter Hosting Engineers
    Specialist Private Cloud Hosting

    Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest level of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting and Management options are built on mature virtualization architectures that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.

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  • iPhone and Lync integration On-site Support After Hours iPhone and Cisco ASDM IT Services
  • virtual application delivery Consult Consulting desktop and application virtualization

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