For companies of any size in Glendale Arizona, Progent offers easy, quick, and economical communication with CCIE-Certified network experts. CCIEs are world-class network engineers who earn this elite recognition only after rigorous examinations administered by Cisco. CCIE-certified consultants can tackle the most complicated issues surrounding network interfacing, repair, and optimization. Progent's CCIE-qualified professionals work closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS or NX-OS software and developing workarounds or receiving program updates to correct problems. A Cisco-qualified CCIE has the experience to pinpoint the origin of network difficulties stemming from hardware or applications.

Progent can provide affordable remote access to a CCIE specialist so you can receive timely assistance for complicated network issues that are affecting business productivity but are beyond the scope of your local IT support resources. Progent's Cisco CCIE-Premier network experts can connect to your system using advanced remote support utilities in order to perform fast and efficient analysis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide ISPs, and consequently their skills are not easily accessible to the general public. Progent is one of the rare support firms to make CCIEs accessible to assist small and mid-size companies. In addition, Progent offers quick access to a CCIE by phone so that you can get immediate help for complex network issues that are reducing business efficiency. To find out how to talk to a Progent CCIE for timely assistance with your IT infrastructure, visit online network assistance.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


Cisco's extensive family of both new and legacy infrastructure devices familiar to Progent includes ASA Series Security Appliances and PIX 500 Series Firewalls, Catalyst FWSM, secure broadband and integrated services routers, wireless access points, Meraki cloud-managed access points and switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, plus security and Virtual Private Network solutions. With the resources of one of the largest groups of Cisco-certified CCIE engineers of any independent support company, Progent has priority access to Cisco's engineering support specialists and Cisco's advanced learning resources to stay at the leading edge of network technology.

Software Update Management for Cisco Network Devices
Patch management is an essential and complicated task. Timely and properly managed updating optimizes cybersecurity, regulatory compliance, uptime, and functionality. Haphazard patch management can result in security gaps, compatibility problems, slow or inconsistent performance, unnecessary downtime, or loss of important features. Patching entails more than occasional updates of operating systems and apps for servers and user machines. Firmware updates can be as essential for network infrastructure appliances like routers, firewalls, and Wi-Fi APs.

Patch Management Services for Infrastructure Appliances

Progent can provide software update management support for infrastructure devices from Cisco and other major suppliers

Progent has delivered high-end assistance for Cisco infrastructure products for more than twenty years and Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your dynamic information network. To learn about Progent's services for software update management, go to Progent's patch management solutions.

In order to learn more information about Progent's world-class support for Cisco technology, select a topic:

Other Consulting Services Offered by Progent
Progent also offers a broad selection of IT services in critical areas to help businesses to convert Cisco infrastructure products into an integrated IT solution that delivers strategic value. A few of the services available from Progent's experts include project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization design and integration, Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, pentesting with NodeZero from Horizon3.ai, security vulnerability assessment, DBA and application expertise, and temporary CIO services.

Progent can also help your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud resources and that utilize Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

By providing an efficient full-service resource for network generalists and specialists, Progent is able to tailor fast, affordable, and thorough information technology solutions that fit the unique needs of businesses in Glendale Arizona.



An index of content::

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    Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered devices intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi network consultants can provide online or onsite integration and troubleshooting support to help your organization to design, configure, upgrade, tune, administer and debug Cisco Small Business Wi-Fi AP deployments of any scale or topology.

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    Even if your company has a small computer services staff and a modest IT budget, your information system can still feature the same high reliability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network consultants, the most recent system management software for 24x7 monitoring and alerts, and economical service packages such as a help desk service to keep your vital business applications and hardware up and running.

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    Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, such as printers, network appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and robotics.

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    Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a group of network experts based in the Tampa area, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning experts. Progent can also assist your business to plan and carry out a move to the Flexential facility by providing services like planning solution architecture, recommending hardware components, system configuration and testing, troubleshooting, setting up remote management, and educating your IT staff.

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    Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.

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    Progent's experts can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with Apple Mac applications. Progent can also help you with Apple iPhone integration and iPad synchronization, or moving to iCloud. For computer networks based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and supporting a network environment that is available, secure, fast and aligned with your company's business goals.

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    Progent can help you in all facets of your migration to Exchange 2016 including planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, databases and logs; setting up HLB for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Professionals Microsoft Exchange Upgrade
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    Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2003 migration strategy that avoids productivity disruption, reduces long-term service demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Exchange Server 2003 help, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.

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  • SQL Server Replication Consultant Services
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    Microsoft SQL Server 2005 delivers powerful, familiar tools to IT professionals as well as to network users, lessening the difficulty of creating, integrating, administering, and accessing enterprise data and analytical programs on platforms ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and broad knowledge in planning and deploying information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    Progent offers nationwide urgent help and troubleshooting services for businesses who operate networks based on variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Online technical support provides maximum leverage for your information technology budget by preserving client efficiency and shortening the time charged for computer repair services. Advanced remote support technology and experienced technicians and consultants allow Progent to handle most network problems without squandering time and money by traveling to your location. In most of cases your IT problems can be remediated over the phone or via a mix of phone help and online access. Progent can make available Cisco CCIE infrastructure experts and CISM premier security specialists to help you with the toughest system problems.

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    Progent offers economical remote access to engineers skilled in a broad range of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide expertise for leading data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help you to deploy, enhance, or maintain data backup solutions for a range of topologies including local, remote, cloud, or a mix.

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    Progent can help you in all facets of your migration to Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Microsoft-certified engineers can provide affordable remote and onsite support to implement your upgrade to Exchange 2010, produce extensive documentation of your new email system, educate your IT staff and end users to get them up to speed quickly on Exchange Server 2010, and provide continuing management consulting and engineering help. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.

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    Progent can assist small and medium-size companies to implement network security protection solutions and provide mitigation expertise needed to support a remote workforce.

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    For smaller organizations, computer security and information assurance and compliance can be excessively complex to master yet too risky to overlook. The world's biggest institutions have been breached, and the leading cloud service providers have on occasion been knocked out. It seems like there's nowhere to run. Progent makes it affordable for smaller companies to carry out vital IT security tasks effectively by providing the benefit of billed time to the closest minute without any minimum billing for online support. This means you have the help of a seasoned information expert to provide just the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of system security including security assessments, malware defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security strategy.

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    Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified consulting group to provide small companies with a complete information technology outsourcing alternative that improves network availability and security, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key business application servers supported within a safe and reliable data center on a fast, high-availability virtual machine set up and maintained by Progent's computer service professionals.

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    If your office network mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for simple management, transparent dataflow, high reliability, superior performance, and tight protection. Progent's UNIX and Microsoft Windows integration support services feature IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and repair, on-site technical support, and Help Desk Call Center services.

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    Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any aspect of information system security. Progent can implement efficient cybersecurity systems that guard a small business against modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that support local, remote, and mobile users accessing network resources spread across multiple physical datacenters and public and private clouds.

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    Even if your company has a minimal network support group and a modest technology budget, your information network can still feature the same high availability and performance that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT professionals, the most recent system management products for proactive monitoring and alerts, and cost-effective support packages such as a help desk service to keep your vital business applications and hardware up and running.

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