For companies of any size in Glendale Arizona, Progent offers easy, quick, and economical communication with CCIE-Certified network experts. CCIEs are world-class network engineers who earn this elite recognition only after rigorous examinations administered by Cisco. CCIE-certified consultants can tackle the most complicated issues surrounding network interfacing, repair, and optimization. Progent's CCIE-qualified professionals work closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS or NX-OS software and developing workarounds or receiving program updates to correct problems. A Cisco-qualified CCIE has the experience to pinpoint the origin of network difficulties stemming from hardware or applications.

Progent can provide affordable remote access to a CCIE specialist so you can receive timely assistance for complicated network issues that are affecting business productivity but are beyond the scope of your local IT support resources. Progent's Cisco CCIE-Premier network experts can connect to your system using advanced remote support utilities in order to perform fast and efficient analysis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide ISPs, and consequently their skills are not easily accessible to the general public. Progent is one of the rare support firms to make CCIEs accessible to assist small and mid-size companies. In addition, Progent offers quick access to a CCIE by phone so that you can get immediate help for complex network issues that are reducing business efficiency. To find out how to talk to a Progent CCIE for timely assistance with your IT infrastructure, visit online network assistance.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services

Cisco's extensive family of both new and legacy infrastructure devices familiar to Progent includes ASA Series Security Appliances and PIX 500 Series Firewalls, Catalyst FWSM, secure broadband and integrated services routers, wireless access points, Meraki cloud-managed access points and switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, plus security and Virtual Private Network solutions. With the resources of one of the largest groups of Cisco-certified CCIE engineers of any independent support company, Progent has priority access to Cisco's engineering support specialists and Cisco's advanced learning resources to stay at the leading edge of network technology.

Software Update Management for Cisco Network Devices
Patch management is an essential and complicated task. Timely and properly managed updating optimizes cybersecurity, regulatory compliance, uptime, and functionality. Haphazard patch management can result in security gaps, compatibility problems, slow or inconsistent performance, unnecessary downtime, or loss of important features. Patching entails more than occasional updates of operating systems and apps for servers and user machines. Firmware updates can be as essential for network infrastructure appliances like routers, firewalls, and Wi-Fi APs.

Patch Management Services for Infrastructure Appliances

Progent can provide software update management support for infrastructure devices from Cisco and other major suppliers

Progent has delivered high-end assistance for Cisco infrastructure products for more than twenty years and Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your dynamic information network. To learn about Progent's services for software update management, go to Progent's patch management solutions.

In order to learn more information about Progent's world-class support for Cisco technology, select a topic:

Other Consulting Services Offered by Progent
Progent also offers a broad selection of IT services in critical areas to help businesses to convert Cisco infrastructure products into an integrated IT solution that delivers strategic value. A few of the services available from Progent's experts include project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization design and integration, Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, pentesting with NodeZero from, security vulnerability assessment, DBA and application expertise, and temporary CIO services.

Progent can also help your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud resources and that utilize Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

By providing an efficient full-service resource for network generalists and specialists, Progent is able to tailor fast, affordable, and thorough information technology solutions that fit the unique needs of businesses in Glendale Arizona.

An index of content::

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    Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.

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    Progent's experts can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with Apple Mac applications. Progent can also help you with Apple iPhone integration and iPad synchronization, or moving to iCloud. For computer networks based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and supporting a network environment that is available, secure, fast and aligned with your company's business goals.

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    Progent can help you in all facets of your migration to Exchange 2016 including planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, databases and logs; setting up HLB for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    For smaller organizations, computer security and information assurance and compliance can be excessively complex to master yet too risky to overlook. The world's biggest institutions have been breached, and the leading cloud service providers have on occasion been knocked out. It seems like there's nowhere to run. Progent makes it affordable for smaller companies to carry out vital IT security tasks effectively by providing the benefit of billed time to the closest minute without any minimum billing for online support. This means you have the help of a seasoned information expert to provide just the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of system security including security assessments, malware defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security strategy.

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    Even if your company has a minimal network support group and a modest technology budget, your information network can still feature the same high availability and performance that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT professionals, the most recent system management products for proactive monitoring and alerts, and cost-effective support packages such as a help desk service to keep your vital business applications and hardware up and running.

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