In addition to providing rapid access to top-tier network professionals and subject matter experts (SMEs) to help Glendale, Arizona businesses with discrete technical issues or longer-term projects, Progent can provide short-term supplemental staffing to deliver more broadly defined assistance like desktop help, IT administration, and Help Desk services. Temporary staffing can help organizations to deal with anticipated or surprise increases in the need for IT services, which may result from scenarios like mergers and acquisitions, site relocation, platform migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Short-term staffing can also fill voids left by the absence of full-time IT personnel because of scheduled vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term Staffing Program
Progent's short-term staff augmentation services offer organizations the ability to react to increases in demand for IT services without being saddled with the costs and hassle that come with reviewing and recruiting professional IT help and without the burden of adding to your permanent staff size.

Important features of Progent's short-term supplemental staffing services include:

  • Rapid access to reliable network professionals
  • Easy initiation, termination, and re-engagement of services
  • Transparent augmentation of your full-time network support staff
  • Comprehensive documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Strong working relationship with a top-level, full-spectrum resource for IT expertise
Progent's Shared Help Desk Program
Progent's shared Help Desk Call Center service is a specialized on-going staff expansion option that allows IT groups to share the responsibilities of Call Center support seamlessly between their internal network personnel and Progent's extensive team of technical support specialists. Acting as a seamless extension of your in-house Call Center, Progent's shared Help Desk Call Center program is a joint support solution based on by the industry's leading shared PSA platform for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises IT services for businesses across the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Practice Areas for Glendale, Arizona Businesses
Progent's veteran roster of certified engineers can deliver Glendale, Arizona organizations a broad range of online consulting and debugging services. Areas of expertise offered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Glendale, Arizona Businesses
To find out more about Progent's short-term staffing services for Glendale, Arizona businesses, call 800-993-9400 or visit Contact Progent.