In addition to offering rapid contact with top-tier network consultants and subject matter experts to help Glendale, Arizona businesses to resolve discrete IT problems or strategic initiatives, Progent offers temporary supplemental staffing to deal with more generalized services such as PC help, network management, and Help Desk call center response. Temporary staffing makes it possible for businesses to deal with planned or unplanned surges in the need for IT personnel, which may result from scenarios like company mergers, data center relocation, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Short-term supplemental staffing can also cover gaps left by the absence of in-house IT personnel because of scheduled vacations, illness, termination, or other reasons.
Advantages of Progent's Temporary Staffing Program
Progent's temporary supplemental staffing services offer organizations the flexibility to respond to increases in demand for IT personnel without being saddled with the costs and hassle that come with identifying and recruiting reliable IT personnel and without the burden of increasing your permanent head count.
Key aspects of Progent's temporary staffing services include:
Progent's Shared Center Program
- Fast availability of seasoned network professionals
- Easy engagement, termination, and re-engagement of services
- Seamless extension of your in-house network support team
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Close working relationship with a top-level, full-service resource for network support
Progent's shared Help Desk service is a specialized flexible staff expansion alternative that enables IT organizations to divide the responsibilities of Call Center support seamlessly between their in-house IT personnel and Progent's nationwide team of IT support specialists. Acting as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a joint service alternative powered by the leading shared professional services (PSA) platform for streamlining, service calls, ticketing, assigning ownership, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of experience providing online and onsite IT services for businesses across the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts have earned advanced certifications including CISSP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Glendale, Arizona Companies
Progent's seasoned roster of certified consultants can deliver Glendale, Arizona companies a wide range of online consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term Staff Augmentation for Glendale, Arizona Organizations
To learn more details about Progent's short-term staffing services for Glendale, Arizona organizations, call 800-993-9400 or visit Contact Progent.