In addition to offering rapid access to top-tier network professionals and subject matter experts to help Glendale, Arizona organizations to resolve specific IT problems or longer-term projects, Progent offers temporary staffing to deal with more broadly defined assistance like PC help, IT administration, and Help Desk call center response. On-demand staffing makes it possible for businesses to deal with planned or unplanned peaks in the need for network personnel, which may be caused by scenarios like company mergers, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Short-term supplemental staffing can also cover gaps resulting from the loss of full-time staff members due to scheduled vacations, illness, termination, or other reasons.

Benefits of Progent's Short-Term Staff Augmentation Program
Progent's short-term supplemental staffing services offer organizations the versatility to respond to surges in demand for network personnel without dealing with the expense and hassle that come with identifying and recruiting reliable technical personnel and without the risk of adding to your full-time head count.

Important aspects of Progent's temporary staffing services include:

  • Rapid access to reliable network professionals
  • Simple engagement, cessation, and resumption of services
  • Seamless extension of your in-house IT staff
  • Full reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Close working relationship with a world-class, full-spectrum source for network support
Progent's Shared Center Service
Progent's co-managed Help Desk Call Center service is a proven flexible staff expansion option that allows IT groups to divide the responsibilities of Help Desk support transparently between their internal network staff and Progent's nationwide team of IT support specialists. Acting as a transparent supplement of your in-house Help Desk, Progent's shared Call Center service is a collaborative service alternative powered by the leading group professional services tool for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT services for organizations across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including ISSAP, CISM, and GIAC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Glendale, Arizona Companies
Progent's seasoned roster of certified engineers can provide Glendale, Arizona companies a broad array of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Glendale, Arizona Businesses
To learn more about Progent's short-term supplemental staffing services for Glendale, Arizona organizations, call 800-993-9400 or visit Contact Progent.