In addition to offering fast access to high-level network consultants and subject matter experts to assist Glendale, Arizona companies with specific technical problems or strategic projects, Progent offers short-term staff augmentation to deliver more broadly defined services such as PC support, network administration, and Call Center services. Short-term staffing can help organizations to deal with expected or unplanned increases in demand for IT services, which may result from scenarios such as company mergers, site relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term staffing can also cover gaps caused by the loss of full-time staff members because of vacations, illness, termination, etc.
Benefits of Progent's Temporary Staffing Services
Progent's short-term staffing services offer businesses the flexibility to respond to increases in requirements for network services without dealing with the expense and delays associated with identifying and recruiting appropriate technical personnel and without the risk of adding to your permanent staff size.
Important features of Progent's short-term supplemental staffing services include:
Progent's Shared Center Program
- Fast availability of proven IT professionals
- Simple initiation, termination, and resumption of services
- Seamless augmentation of your full-time IT staff
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Strong relationship with a world-class, full-spectrum resource for IT expertise
Progent's shared Help Desk Call Center service is a proven flexible staff expansion option that enables IT organizations to share the work of Help Desk support transparently between their full-time network staff and Progent's extensive team of technical support experts. Working as a seamless supplement of your full-time Call Center, Progent's co-managed Call Center service is a joint support alternative based on by the industry's leading shared professional services (PSA) platform for streamlining, service requests, ticketing, assigning responsibility, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises network services for businesses across the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts hold top certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Glendale, Arizona Businesses
Progent's nationwide team of certified consultants offers Glendale, Arizona companies a broad array of remote consulting and debugging services. Areas of expertise offered under Progent's reseller program for IT service providers include:
Contact Progent for Temporary Staff Augmentation for Glendale, Arizona Businesses
To find out more about Progent's short-term supplemental staffing services for Glendale, Arizona businesses, call 800-993-9400 or visit Contact Progent.