Besides offering rapid access to high-level network consultants and subject matter experts (SBEs) to help Glendale, Arizona organizations with specific IT problems or strategic initiatives, Progent can provide temporary supplemental staffing to deal with more broadly defined services like PC help, IT management, and Help Desk services. Temporary staffing can help organizations to deal with planned or surprise peaks in the need for IT personnel, which may be caused by scenarios like company mergers, site relocation, technology migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory changes. Temporary staffing can also cover gaps resulting from the absence of in-house staff members because of scheduled vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary IT Staffing Program
Progent's temporary staff augmentation services offer organizations the versatility to respond to increases in demand for network personnel without dealing with the expense and delays associated with identifying and hiring professional technical personnel and without the burden of adding to your permanent head count.
Important aspects of Progent's temporary staffing services include:
Progent's Shared Center Service
- Fast access to seasoned network professionals
- Simple initiation, cessation, and re-engagement of services
- Seamless augmentation of your in-house network support staff
- Comprehensive reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
- Close working relationship with a top-level, full-spectrum source for network expertise
Progent's co-managed Help Desk Call Center service is a specialized flexible staff expansion option that allows IT organizations to share the work of Help Desk Call Center support transparently between their in-house IT personnel and Progent's nationwide team of IT support specialists. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Call Center service is a joint service alternative based on by the leading shared professional services platform for managing, service calls, generating tickets, assigning ownership, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering online and onsite network expertise for organizations of all sizes throughout the United States. Progentís engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts have earned top certifications including ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Glendale, Arizona Companies
Progent's nationwide team of certified engineers can provide Glendale, Arizona organizations a broad array of remote consulting and troubleshooting services. Practice areas covered under Progent's reseller program for network service providers include:
Contact Progent for Temporary Staffing Services for Glendale, Arizona Companies
To find out more details about Progent's temporary staffing services for Glendale, Arizona companies, call 800-993-9400 or visit Contact Progent.