Glendale Consulting Experts for IT Service Companies
Transparent Temporary Staff Assistance
Progent's Consulting, Help Desk, and Ticketing Support for IT Service Organizations in Glendale
Progent’s consulting support for IT service organizations in Glendale Arizona enables you to provide your customers Progent's consulting and Help Desk Call Center support with your company's own branding as a seamless supplement to your in-house network support group. These services can ease the way for you to grow your revenue, flesh out your service offerings, create happy customers, and improve your profits.
Progent’s nationwide roster of network infrastructure engineers, desktop support technicians, network admins, and data security consultants have worked as seamless expansions to the IT staffs of some of the country's biggest IT service firms. Progent’s breadth and depth of expertise allows you to add to the scope of your IT support business, and Progent’s transparency helps you strengthen and protect your branding.
Progent is an IT support firm with 20 years of experience providing remote consulting services to small and mid-size businesses. Progent is a Microsoft Partner and has one of the largest groups of Cisco-certified CCIE network engineers of any independent computer services company in the world. Progent has provided remote IT support and advanced consulting to clients in every state in the U.S. (Refer to recommendations from Progent's clients.)
Using Progent's Services With Your Branding
Progent's consulting program for IT service firms features seamless resale to your clients of world-class IT services. Progent invoices your firm directly and performs under your direction to provide your clients support services under your branding. In addition, Progent offers a low-cost Off-hours Support Service for customers who need 24x7 technical support.
Help Desk Call Center and Ticketing Services for IT Service Providers
Ticketing is the heart of a successful IT Call Center. But modern ticketing systems are not just costly to license and staff, but a hassle to set up and manage. Small or niche IT service firms rarely have the necessary resources. Progent's Help Desk and ticketing solution offers IT support organizations an economical way to keep their custom branding while providing their customers world-class desktop support built around an advanced ticketing system and supplemented by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk and Ticketing Program for IT Service Providers
Progent's Help Desk and ticketing solution for IT service organizations leverages Progent's sizable investments in highly scalable ticketing technology, a remote desktop support staff, and a group of geographically dispersed subject matter experts. You can use Progent's ticketing system exclusively or Progent can set up data interchange with your existing ticketing platform. The features offered with Progent's Call Center and ticketing program allow you to increase your physical and virtual support workload, the range of technical issues your company can handle, the locations you can serve, and your hours of availability.
Important features of Progent's Service Desk and ticketing solution for IT support firms include:
- Progent's online desktop support staff provides Level 1 end user help with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Normal service times are from 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is offered at extra cost.
- Optional onsite service in major metros is available throughout the country at additional cost.
- You keep full control of your clients and invoicing.
- Your customers enter service requests via your own branded web portal, a toll-free number, or by directing a message to your assigned mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated online until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting for network service providers allows you to become a single source for virtually all technical expertise your customers may require. You can build your staff and core in-house competencies steadily without being forced to turn down new business owing to a lack of in-house expertise or the absence of personnel.
Important aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent works as a seamless supplement to your internal support group, responding to your direction, and bills you rather than your client.
- Granular Billing: Progent charges by the minute to minimize expenses.
- Extensive Documentation: Progent utilizes an advanced documentation platform to make sure all IT services delivered are fully described. This makes it easy for your IT support organization to shift account assignments to in-house personnel once you have sufficient people and appropriate skill sets.
- Safely Grow Your Service Practice: You can quickly and efficiently accept more opportunities beyond your main areas of expertise and serve additional territories without assuming the risks associated with expanding your full-time staff too quickly.
- Strengthen Your Name: You can solidify your mind share as a comprehensive IT service firm by offering more solutions to more customers using your own company name.
- Add to Your Services Portfolio: Progent offers world-class support in a broad array of IT disciplines and can be a dependable resource for expanding your IT support business.
- Rapid Escalation: Thanks to a sizable roster of senior consultants ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the toughest problems get resolved fast.
- Keep Your Customers Happy: Satisfied clients are loyal. By teaming with Progent, you can continue making your customers successful without ever forcing clients to seek help from your competitors.
- Online Support Professionals: For 20 years, Progent has delivered remote network support from Help Desk services to advanced consulting. Efficient online service cuts costs while delivering fast results.
- Top Industry Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Glendale, Arizona Organizations
Progent's veteran roster of certified consultants and technical experts can deliver Glendale, Arizona organizations a broad array of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- AD Planning
- Office 365 Configuration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, AWS, Google Cloud Platform
- Remote IT Technical Support
- Teleworker Support
- Cisco Network
- Juniper Technology
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support Services
- Colo Data Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Programming
- Virtualization Automation
- Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Management
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense
- Data Backup/Restore Consulting
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Surveys
Find Out More Details About Progent's Consulting Program for IT Service Providers in Glendale, Arizona For more details about Progent's consulting support for network service firms in Glendale, Arizona, call 1-800-993-9400 or see Contact Progent.
An index of content::
Remote Troubleshooting macOS Networking
24/7 Apple Mac Connectivity On-site Technical Support
Progent's Mac support consultants can assist you with a wide array of system infrastructure areas including system architecture, remote and mobile connectivity, internetwork compatibility, security, and new technologies such as VoIP and high-speed wireless connectivity. For company networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to handle the complexity of designing, integrating, and supporting a network infrastructure that is reliable, safe, efficient and aligned with your business goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan storage area network solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Cisco Content Router Computer Consultant
Cisco ACNS, Cisco CDN Software Outsourcing
Progent offers high availability load balancing consulting covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products including F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
network piloting Lab Consultants
System Testing Consultancy
The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers who lack adequate internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.
Information Technology Consulting Internet Security and Acceleration Server
24/7/365 ISA Server Remote Technical Support
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds configuring Microsoft ISA Server-based security solutions for information systems with many sites, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants can assist your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Network Manager Fault Tolerant Email
Computer Service Providers Microsoft Outlook
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to enhance email security and virus protection, achieve high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support services can aid you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
After Hours wireless VoIP phone integration Remote Consulting
Configuration wireless VoIP phone integration
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft Financial Software Technology Consulting
Technology Consulting Services Microsoft GP/Great Plains
Progent’s Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented design you are able to purchase only the functions you currently require, with the option to add clients and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains consulting engineers can help you install, configure and manage the current version of Dynamics GP or upgrade smoothly from an earlier edition.
Onsite Technical Support SQL Server 2019 Reporting Services
Microsoft Expert Support and Integration SQL Server 2019 Backup
Progent's certified SQL Server 2019 consultants can assist you to assess the advantages for upgrading to SQL Server 2019 and can deliver rapid remote or on-premises contact with consulting experts in solution planning and deployment, application development, database administration, and cybersecurity.
Office Wireless Consulting
Office Wireless Remote Troubleshooting
Progent’s wireless consultants can help small businesses design, choose, evaluate, install and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while offering a level of security that matches or exceeds wired interfaces. Progent offers expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and install the wireless connectivity solutions that align best your business requirements.
Offsite Managed Data Backup/Recovery Services Professional
Remote Support Services ProSight DPS Cloud Backup Services
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup processes and allows rapid restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data.
UNIX, Windows Engineer
Microsoft Expert Consulting Services Windows and UNIX
If you are producing UNIX-based software on a network that includes Windows-based processors, desktops, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your field of high-value expertise while avoiding the constant hassle of maintaining your business network. Through the use of automated server monitoring and by providing online and on-site support when your company needs it, Progent offers an economical alternative for maintaining an information system that provides high availability, protection, and performance. Progent's developer assistance offerings include comprehensive network support outsourcing, virtual server infrastructure, online and on-site support and repair, network monitoring services, and Help Desk outsourcing.
ISA 2004 Standard Edition Server Information Technology Consulting
ISA Server Configuration
Progent's certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Desktop Troubleshooters
Desktop Technology Tech Support For Small Business
Progent can deliver a broad array of cost-effective services to assist your business to install, integrate, repair, and administer desktop PCs and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online assistance for single computers or laptops or help your business to design and implement a company-wide rollout of new or updated operating system software and business applications. Progent can also supply engineers and technicians to help your company to prepare for and implement a site relocation or merger organized to cause minimal interruption to your productivity.
MongoLock ransomware recovery Professional
Ryuk ransomware protection Specialists
Progent's experienced ransomware recovery experts can help your business to rebuild an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.
Consultant Services ISA Server 2006
ISA 2006 Support Services
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing networks of any sized business against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server engineers can show you how to plan, rationalize, pilot, implement, configure and support the any version of ISA Server 2006 on your information system.
ProSight network asset documentation management Consultant Services
ProSight client credential management Engineer
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save up to half of the time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
Microsoft Experts SCVMM 2012 and SharePoint Technology Consulting
VMM Self-Service Portal Specialist
Progent's Microsoft-certified consultants can help organizations of all sizes to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your company to migrate from a legacy edition of SCVMM or from a third-party management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you realize the highest possible return on investment.
Amazon hybrid cloud integration Design Firm
Contract Development Amazon cloud AMI
Progent offers cost-effective remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent can provide occasional expertise to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and within budget.
Amazon cloud integration Developer
Largest Amazon EC2 firewall integration Programming Firm
Progent offers affordable remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-centric or hybrid cloud networking models that efficiently incorporate Amazon AWS services. Progent offers as-needed expertise to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing to help you move to the Amazon AWS platform on time and within budget.
SQL Server Capacity Planning Development Company
SQL 2008 Reporting Services Design
SQL Server 2005 offers indispensable, standardized tools to IT experts and information workers, lessening the complexity of creating, integrating, administering, and using enterprise information and analytical programs on platforms ranging from handheld devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in designing and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Apple OSX Tiger Technical Support Services
Network Consultants Macintosh OS X
Progent's consultants offer Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can help businesses to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and iPad synchronization, or migrating to iCloud. For business environments built exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your organization's business goals.
SCDPM 2012 Troubleshooting Integration
Specialists SCDPM 2012 and Exchange DAGs
Progent's Microsoft-certified consultants can provide online or in-person support to assist organizations of any size to design, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed support for resolving especially challenging problems, or comprehensive project management support. Progent's consultants can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
SonicWall NSA 9650 Firewall Cybersecurity Contractor
Best Network Security Test SonicWall TZ400 Firewall
Progent's SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall devices including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete network protection plan and build security into your business practices.
After Hours PC Desktop Consulting Services Firm
Outsourcing Company Microsoft and Apple Mac Desktop
Progent can provide a variety of affordable online and onsite support services to help your business to configure, administer, and debug workstations and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
wireless controller Specialist
Technical Support Services prime infrastructure
Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest wireless controller products. Progent offers support for both hardware-based and software-based Wi-Fi controllers and can help you to decide which version is appropriare for your wireless environment. For 802.11ac Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller consulting.
Windows 2012 R2 Computer Consulting
Consultants Windows Server 2012 R2 Cloud
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management team, develop an enterprise-wide security plan, streamline network administration, help with application development, and build and test a disaster recovery/business continuity plan.
Testing Information Security
Security Planning Cybersecurity Companies
For small and midsize businesses, computer security and information assurance and compliance can be too complicated to stay ahead of yet too dangerous to ignore. The world's biggest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It seems as though there's nowhere to run. Progent has made it economical for small and midsize businesses to carry out critical IT security projects successfully by providing the advantage of billable time to the closest minute with no minimum billing for remote help. You have access to a world-class computer expert to provide precisely the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a comprehensive security strategy.
CISA Cybersecurity Audit Technology Professional
CISA Certified Auditor Cybersecurity Consultancies
The CISA credential is a prestigious qualification that indicates mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates undergo an extensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit consultant able to help businesses in the areas of information systems audit process, IT administration, network assets and architecture ROI, IT service delivery, safeguarding of data resources, and business continuity preparedness.
Engineer MS SQL 2008
24 Hour Technical Support SQL Server 2008
Progent's Microsoft-Certified SQL Server consultants can provide an array of support services to help small businesses to plan, configure, administer, and repair Microsoft SQL Server 2008 solutions in order to receive the optimum strategic benefit from this state-of-the-art database management platform. In addition, Progent offers assistance with network infrastructure, enterprise-wide security, and software development to increase the strategic advantage of your SQL Server 2008 investment.
Cisco Software Support
Cisco Planning Networking Companies
Progent's Cisco certified network infrastructure consultants have extensive experience helping ISPs to architect, deploy, administer, optimize, and debug high-availability, extensible network environments suitable for shared public networks.
Consultant UNIX
Solaris Engineers
If your office computer system mixes Sun Solaris technology with MS Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your operating systems to coexist for easy administration, transparent dataflow, high dependability, enhanced throughput, and strong protection. Progent's Solaris and Windows coexistence support services include IT architecture configuration and service, support for Windows services for UNIX, remote network monitoring and management, remote technical support and repair, in-person technical support, and Helpdesk support.
Setup Service Microsoft Desktop
24x7x365 Microsoft Mac and Linux Desktop Technical Support Organization
Progent offers a broad range of affordable consulting and support services to assist your company to deploy, configure, troubleshoot, and manage desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote technical support for single machines or laptops or work with you to design and implement a company-wide migration to new or revised operating system platforms and applications. Progent can also provide consultants and technical workers to assist you to prepare for and complete a company move or consolidation organized to cause the least possible interruption to your productivity.
MOM 2007 Online Technical Support
Engineer System Center Operations Manager
Progent offers a selection of IT support bundles for small organizations. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem solving capabilities of Microsoft System Center Operations Manager 2007, a next-generation network and IT management software platform that tracks the reliability, performance, and security of your information system and isolates potential problems before they can bring down your network. With Progent's economically priced network support packages, small organizations can choose a simple co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution.
24-7 Security Tech Services Juniper Junos Network and Security Manager
Juniper Junos J-Web Technology Consulting Services
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Mandrake Linux Consultants
Mandrake Linux Specialists
Progent's Linux consulting experts offer small businesses and software developers help with administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of experience offers you a convenient single source to show you how to create and manage a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
SharePoint 2013 Migration Computer Engineer
Troubleshooting SharePoint Designer 2013
Progent has been delivering SharePoint support since the first SharePoint product was published more than a a dozen years, and Progent has the scope of IT know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid configuration is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in individual tasks associated with your SharePoint 2013 migration.
