Glendale Consulting Services for Computer Support Companies
Short-Term Support Staff Help
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Organizations in Glendale
Progent’s consulting services for IT service firms in Glendale Arizona enables your company to provide your clients Progent's consulting expertise and Help Desk Call Center support under your brand as a transparent extension of your in-house IT support group. These services can help you grow your client base, fill out your service offerings, satisfy your customers, and increase your bottom line.
Progent's team of network engineers, desktop support specialists, IT admins, and data security consultants have worked as seamless adjuncts to the support groups of some of the world’s biggest IT service firms. Progent’s breadth and depth of expertise allows you to broaden the scope of your IT support business, and Progent’s transparency helps you strengthen and protect your company's brand.
Progent is a network consulting company with 20 years of experience providing remote consulting services to small and middle-size businesses. Progent is a Microsoft Partner and has one of the largest teams of Cisco-certified CCIE network experts of any private IT support company in the world. Progent has provided online IT assistance and consulting to customers in every state in the U.S. (Check out recommendations from Progent's clients.)
Using Progent's Support Services Under Your Own Brand
Progent's reseller program for network service firms features seamless resale to your clients of world-class services. Progent invoices your firm exclusively and performs under your instructions to provide your customers consulting and support services under your brand. In addition, Progent offers an affordable Off-hours Support Service for customers who require access to 24x7 technical support.
Help Desk and Ticketing for IT Service Firms
Ticketing is the enabling technology behind an effective IT Call Center. But enterprise-grade ticketing platforms are not only expensive to license and staff, but also a hassle to set up and maintain. Smaller IT support companies do not have the required financial or human resources. Progent's Help Desk and ticketing program gives IT support organizations an economical way to keep their company branding while providing their clients world-class desktop support services backed by an advanced ticketing platform and supplemented by rapid escalation to subject matter experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Firms
Progent's Call Center and ticketing program for IT service organizations takes advantage of Progent's sizable investments in highly scalable ticketing software, an online desktop services team, and a group of geographically dispersed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can set up communications with your existing ticketing system. The standard and optional features available with Progent's Help Desk and ticketing solution allow you to increase your support workload, the diversity of technologies your company can take on, the number of {geographies you can serve, and your hours of availability.
Key features of Progent's Service Desk and ticketing solution for IT support organizations include:
- Progent's online desktop service team delivers Level 1 end user help with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Normal service times are 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is available at extra cost.
- Optional on-premises support in major metro areas is offered across the US at extra cost.
- You retain full control of your clients and invoicing.
- Your clients submit service requests by means of your custom branded web portal, an 800 phone number, or by directing a request to your assigned mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting expertise for network service organizations allows your support team to act as a sole source for virtually all IT expertise your clients may require. You can grow your staff and core in-house competencies at your own pace without having to decline opportunities due to a gap in expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent acts as a seamless extension of your in-house support group, under your coordination, and bills your firm rather than your customer.
- Granular Billing: Progent charges by the minute to minimize expenses.
- Detailed Service Documentation: Progent uses an advanced service documentation system to ensure that all IT services performed are fully described. This enables your IT support organization to shift account responsibilities to in-house personnel once you have sufficient people and appropriate skill sets.
- Safely Expand Your Service Practice: You can quickly and efficiently accept more opportunities beyond your core fields of expertise and serve new territories without assuming the risks associated with expanding your full-time staff too quickly.
- Re-enforce Your Brand: You can improve your mind share as a full-spectrum network support firm by delivering more solutions to more clients under your own company name.
- Add to Your IT Support Portfolio: Progent can provide top-tier support in a wide range of IT disciplines and can be a reliable reservoir of skills for expanding your IT service operations.
- Fast Escalation: With a large team of high-level technology experts available, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the toughest problems get resolved fast.
- Make Your Customers Satisfied: Satisfied clients are loyal. By teaming with Progent, you can keep making your customers successful without ever requiring clients to seek help from other support firms.
- Remote Support Experts: For two decades, Progent has delivered online network support ranging from Help Desk services to high-level consulting. Effective online support saves money and produces fast solutions.
- Top Industry Certifications: Progent’s engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Glendale, Arizona Companies
Progent's nationwide roster of certified consultants and technical experts can provide Glendale, Arizona businesses a wide range of remote consulting and debugging expertise. Practice areas covered under Progent's reseller program for network service firms include:
- Exchange 2019 Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory Planning
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Consulting
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Troubleshooting
- Work from Home Support
- Cisco Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Security and Compliance Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Services
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Development
- Virtual Server Automation
- Windows Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- Smartphone Management
- Apple iPhone Integration
- Google Android Phone Support
- Ransomware Defense
- Data Backup/Recovery Expertise
- Cisco VoIP Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- WiFi Site Assessments
Learn More Details About Progent's Reseller Support for Network Service Providers in Glendale, Arizona To learn additional information about Progent's reseller support for network service organizations in Glendale, Arizona, call 1-800-993-9400 or see Contact Progent.
An index of content::
Emergency Dell DRAC Engineer
Remote Server Management Technology Professional
Remote management cards give IT managers full control over a server without the need for a personal visit. Using these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to design, deploy, and support a high-availability company network that incorporates remote management cards and Progent can use these remote management cards to provide low-cost remote technical help. Progent is familiar with a variety of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Windows Server 2019 Cybersecurity Remote Technical Support
24-Hour Windows Server 2019 Windows Defender ATP Support Outsourcing
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Computer Consultants Aironet Wave 2 Wi-Fi Access Point
Immediate Aironet 700 Access Point Professionals
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or on-premises integration and debugging support to help you to design, implement, upgrade, optimize, manage and debug Aironet wireless AP environments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless APs to work with your specific workplace design, construction, and expected workloads.
SCVMM 2012 Backup and Recovery Remote Technical Support
SCVMM 2012 Templates Help and Support
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to best practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to upgrade from an older edition of SCVMM or from a third-party virtualization management system, and Progent can assist you to enhance and repair your current SCVMM 2012 environment to make sure you realize maximum return on investment.
MS Certified On-site Support Co-managed Heldesk
Emergency Co-managed Service Desk Support
Progent's Network Contact Center Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who require immediate availability of a Help Desk Service Center with professional telephone support and effective escalation options but who have to operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Live Communications Server 2007 Technology Professional
24x7 Setup and Support Microsoft LCS Server Instant Messaging
Microsoft Office Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade solution featuring advanced security, seamless compatibility with other Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, increased individual output, and better IP protection. Microsoft Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support and mediation help for your Office Communications Server 2007 deployment and can help you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and implement a smooth upgrade that will add significant strategic value to your information network
Supplemental Service Desk Integration
Top Quality Co-managed Call Center IT Consultants
Progent's Network Helpdesk Outsourcing Support Services for desktop technical support are intended especially for small organizations who need immediate access to a Help Desk Service Center with expert telephone support and effective escalation options but who have to operate within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Award Winning ProSight VM Hosting Consulting Services
ProSight Virtual Machine Hosting Specialists
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the highest degree of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that enable small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.
Security Audits Juniper J2320 Router
24x7 Juniper J2350 Router IT Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Consultant Services Microsoft Active Directory
24x7 Windows 2008 Active Directory Network Consulting
Windows Enterprise Directory requires extensive hands-on experience to integrate optimally across an enterprise. Progent’s Microsoft Certified engineers are experienced in planning, deploying, and maintaining sophisticated Microsoft Enterprise Active Directory projects. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, dealing with residual beta software configuration objects in online Active Directory systems, and repair of failed configurations of Active Directory and AD-associated applications.
Security Auditing Juniper SSL Router
Technology Consulting Services Juniper SA Series SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Emergency wireless IP phones and Aironet APs Consulting
802.11x Wireless Consulting
Progent's Cisco-certified wireless integration consultants can help you to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Security Firms Sun Solaris
Solaris Security Certification
If your business operates a Solaris environment or a mixed-platform IT environment, Progent's CISM and CISSP-premier security specialists can help your whole enterprise in a wide range of security topics including security management procedures, security architecture and models, access control products and methodology, applications development security, operations security, physical security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the core competencies and international standards of performance that information security managers are required to master. These accreditations offer executive management the assurance that consultants who have earned their CISM or CISSP qualification have the experience and knowledge to offer effective security support and engineering help.
Microsoft Certified Expert Comprehensive Event Management Network Consulting
24 Hour Online Consulting MOM 2007
Even if your company has a minimal computer services staff and a modest IT budget, your information system can still have the same high reliability and responsiveness that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT consultants, the most recent network management software for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your vital business applications and hardware up and running.
On-site Technical Support Microsoft Windows Server 2012R2
Windows Server 2012 R2 Security On-site Technical Support
Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, tune your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, develop an enterprise-wide security strategy, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Anti-Spam Small Business Subscription
Support and Setup Postini
E-Mail Guard is Progent's economical anti-spam and virus defense service that gives small companies enterprise-quality defense against spam, viruses, DHA attacks, and other varieties of email-borne attacks on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive library of web-managed anti-spam and anti-virus services that ward off email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, regardless of server platform, hardware type, or geographic location.
At Home Workforce Cloud Integration Technical Support
Work at Home Cloud Integration Remote Technical Support
Progent can assist small and mid-size organizations to provision their at-home workforce with seamless integration with public cloud resources.
Cisco Experts Small Office Remote Support
Information Technology Consulting Group Small Office
For small businesses interested in Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Check Point Software Blade Security Auditing
Check Point UTM-1 Edge Cybersecurity Tech Services
Progent's Check Point consultants can help you select and configure Check Point Firewall utilities and appliances powered by Check Point's technology to offer an economical and effective security defense for your business network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and provide a central source for continuing technical support, maintenance, education, and design services.
Windows 2003 Server Information Technology Consulting
Microsoft Windows 2003 Support and Help
The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that matches best with your company's goals. Progent can also help you with planning, deploying, administering and supporting powerful information technology solutions powered by Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.
Network Consultant Microsoft Operations Manager
Microsoft Operations Manager IT Consulting
Progent provides a selection of network service packages for small businesses. These information technology outsourcing and network monitoring services are built around the proactive problem handling capabilities of Operations Manager, a next-generation network and IT management software platform that monitors the availability, throughput, and security of your information system and identifies incipient problems before they can disrupt your system. With Progent's economically priced IT support packages, small businesses can choose a simple co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
Mac Network Consultant
Apple Macintosh Infrastructure Consult
Progent's Apple Mac support engineers can help you with a wide array of system infrastructure areas such as system architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies including Voice over IP and high-speed wireless connectivity. For business networks built solely on Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to handle the challenge of designing, integrating, and maintaining a system architecture that is reliable, safe, efficient and aligned with your corporate objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan SAN solution. Progent can also give you access to skilled experts to support Cisco routers and switches.
Microsoft Consultant Employment
Freelance Cisco Consulting Contract Jobs
If you are an information technology engineer with system support experience, teaming with Progent and helping Progent's customers will expand your skills via collaboration with Progent's team of mutually supportive, world-class consultants. Progent's focus on offering network consulting and technical support to small companies will offer you the chance to consult closely with decision makers and add significantly to the growth of exciting organizations. Also, Progent's virtual office environment offers state-of-the-art tools for off-site support and wireless connectivity to allow you to deliver fast solutions when you troubleshoot business-critical issues.
Setup and Support Solaris
Solaris IT Consultants
Progent's Sun Solaris platform support services offer small businesses and software developers assistance with administering and maintaining Solaris environments that operate with Microsoft-powered technology. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of experience offers you a convenient one-stop source to help you create and manage a secure and reliable mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
SQL Server 2019 High Availability Professionals
SQL Server 2019 R Services Configuration
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical remote and on-premises expertise, software development, and technical support services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a cohesive intranet system.
Microsoft MRP Support
Word Online Support Services
Progent's application experts offer in-depth consulting, custom development, integration help, and webinar classes for leading business applications covering key areas including ERP and MRP, general accounting, management analytics, web commerce application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting services online, Progent can help small businesses anywhere in the U.S. to save the lost productivity and fees related to travel and on-site visits without sacrificing the high quality of technical services.
WatchGuard Firebox M370 Firewall Technology Consulting Services
WatchGuard Firebox T35 Firewall Cybersecurity Organizations
Progent offers consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Local Government Engineer
Local Government Cisco Consulting Services
Progent has extensive experience delivering a broad range of online network support and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in providing expert remote network consulting and has delivered IT support to organizations in all 50 states. Online support eliminates travel expenses and solves issues more quickly than onsite service calls.
Amazon cloud AMI Programming Firm
Amazon hybrid cloud solutions Programming Firms
Progent can provide affordable remote support to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security.
Engineer Windows Server Update Services
SUS Engineer
Microsoft Windows Server Update Services enables information technology managers to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the installation of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Outsourcing SQL Server 2012 Reporting Services
SQL Server 2012 AlwaysOn Help and Support
Progent can provide the expertise of Microsoft-certified consultants as well as seasoned database application developers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security consultants to assist your business to evaluate the potential advantages of SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
CRISC Certified Risk and Information Systems Control Professionals
CRISC Certified Risk and Information Systems Control Consultant
Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management solution following best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
Integration Support Apple OSX Tiger
OS X Support and Setup
Progent's experts can provide macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email expertise, security services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone support and iPad management, or moving to iCloud. For business environments built exclusively on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and maintaining a network environment that is available, secure, efficient and able to achieve your company's objectives.
CISM Security Security Microsoft Azure enterprise hybrid cloud solutions Specialist
Consultancy Amazon AWS hybrid cloud solutions
Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that seamlessly combine on-premises resources as well as cloud services. To help you to integrate cloud services with networks, Progent can provide a range of cloud integration support services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing high-level consulting expertise online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
SCCM 2016 Planning Consulting Services
SCCM 2016 MDM Integration Support
Configuration Manager 2016 automates application and device deployment and updating, centralizes compliance settings management, keeps track of network resources, guards against company data leakage, provides network health reporting, enables secure self service, and offers a single point of control for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.
Hybrid Office 365 integration Network Engineer
Hybrid Office 365 and Exchange Troubleshooting
Microsoft Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other email components to lower capital costs and administrative overhead. You can configure Office 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable online support to assist your organizations to assess the potential advantages of Exchange Online, plan a solution that makes sense for your business needs and budget, implement an efficient migration from your existing Exchange organization to one that incorporates Exchange Online, train your IT team and users, and deliver as-needed consulting and troubleshooting.
WatchGuard Firebox M670 Firewall Auditor
WatchGuard Firebox M270 Firewall Consultants
Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Linux RedHat Phone-based Technology Professional
24-Hour Linux RedHat Remote Professional
Progent offers national online phone support and consulting services for businesses who run environments powered by variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Remote network consulting offers optimum return for your information technology dollar by extending user productivity and shortening the hours billed for network repair services. Advanced remote access technology and skilled service specialists and engineers allow Progent to handle most IT problems without wasting time and money by going to your site. In most of cases your IT problems can be remediated over the phone or via a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISA and CISM certified security professionals to help you with the most challenging network issues.
Microsoft Exchange Server 2010 Migration Services
Exchange Server Migration Services
Progent's Microsoft-certified consulting experts can assist you to determine the value of Microsoft Exchange 2010 for your company and can help your IT staff to design and implement an efficient migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer quick payback by increasing your workers' efficiency, cutting the expense of hardware and service, simplifying administration, and integrating your vital communications technologies.
Microsoft Certified Windows Server 2012R2 Hyper-V Remote Troubleshooting
24-7 Specialist Microsoft Windows Server 2012 R2
Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security plan, streamline network administration, help with application development, and generate and test a DR/BC plan.
System Center Operations Manager Online Technical Support
System Center MOM Services
Progent offers a selection of network service packages for small companies. These IT outsourcing and server monitoring services are based on the anticipatory problem solving abilities of Operations Manager 2007, a state-of-the-art network and system support software platform that monitors the availability, throughput, and security of your network and identifies incipient problems before they can bring down your system. With Progent's economically priced IT service programs, small businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
