Enlarging your at-home workforce may have a major effect on network architecture, cybersecurity, and company processes. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Glendale company to pick the right tools and adhere to best practices in creating and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services that go from as-needed expertise for helping you past occasional technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Glendale, Arizona organizations to succeed with any facet of building a high-functioning remote work ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing products from leading vendors support virtual discussions, video conferencing, chat sessions, and screen/content sharing for both local users and teleworkers. Many companies use a mix of conferencing products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to maintain your existing conferencing ecosystem and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's popular communications product that enables presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Cisco Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as video conferencing, persistent chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and help your business to tune your network infrastructure to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Glendale, Arizona business, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent can help you in any and all facets of your upgrade to Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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    Specialists Private Cloud Integration

    Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup and restoration. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid major capital costs for the purchase, upkeep, and operation of computer hardware and facilities while achieving world-class levels of system availability and security.

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    Microsoft Expert SharePoint 2016 MinRole Configuration

    Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, application development, and technical support support for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.

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  • Windows Server 2008 Hyper-VI Technical Support
    On-site Support Windows Server 2008 Hyper-VI

    Microsoft Windows Server 2008 is an important advance in making IT networks more secure and fault tolerant, simpler to virtualize and administer, faster, and able to offer an improved platform for web publishing. Progent can help your company get the most from the improvements built into Windows Server 2008 by delivering consulting, tech support, education, staffing, network monitoring, and security expertise.

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    Progent's data protection experts can assist your company to create, implement and debug a backup solution built around MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical machines, supports all leading public clouds, and allows you to build a data protection ecosystem with a low RTO and a granular RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss caused by user miscues, system errors, malicious insiders, and malware assaults such as ransomware. To learn more, see ProSight DPS 360 Backup services.

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    Progent's ransomware consultants can help you to assess your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

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