Enlarging your telecommuter workforce may have a significant effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting SMBs to plan, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Glendale organization to select the right tools and adhere to leading practices in creating and operating a secure virtual solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers support services that go from as-needed guidance for helping you over challenging technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can help Glendale, Arizona organizations to with any facet of building a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, endpoint security, data protection solutions, and centralized management.

VoIP Integration for Teleworkers
Expanding the business phone system to include telecommuters is vital to maintaining an effective at-home workforce. A broad range of cloud-based IP voice products are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or older platforms for VoIP management. Progent can help businesses of any size to plan or tune a telecommuter IP voice service that delivers the versatility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations optimize their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia apps used across the network. CUCM manages additional combined media services such as unified messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help you to support your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these VoIP solutions and deliver as-needed configuration and debugging expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Glendale, Arizona company, phone 1-800-993-9400 or go to Contact Progent.