Enlarging your remote workforce can have a significant effect on IT infrastructure, cybersecurity, and company processes. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Glendale company to pick the appropriate technologies and follow leading practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide support services that go from on demand expertise for getting you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Glendale, Arizona businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, security and compliance, backup/restore solutions, and unified management.

VoIP Solutions for At-Home Workers
Expanding the corporate PBX environment to accommodate telecommuters is critical to maintaining a productive at-home workforce. A variety of cloud-centric digital PBX products are popular with small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's current or legacy platforms for VoIP solutions. Progent can assist businesses of all sizes to plan or maintain a telecommuter VoIP service that delivers the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations optimize their current Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia apps deployed across the network. CUCM manages other combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can assist you to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to support these solutions and provide online deployment and debugging services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Glendale, Arizona business, call 1-800-993-9400 or go to Contact Progent.