Enlarging your at-home workforce may have a significant impact on network architecture, security, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Glendale organization to pick the right tools and follow best practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services that go from as-needed expertise for helping you past challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent can help Glendale, Arizona businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, data security, backup/restore solutions, and unified management.

IP Voice Solutions for Telecommuters
Expanding the company phone environment to accommodate remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-based VoIP products are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's current or older products for VoIP solutions. Progent can help businesses of any size to design or tune a telecommuter VoIP service that delivers the flexibility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses tune their existing Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia apps used throughout the network. Unified Communications Manager supports other mixed media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can help your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, see CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these VoIP solutions and deliver on-demand deployment and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Glendale, Arizona business, call 1-800-993-9400 or go to Contact Progent.

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