Enlarging your at-home workforce may have a major impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of background helping SMBs to plan, configure, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Glendale company to pick the appropriate tools and follow leading practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services that go from as-needed guidance for helping you past challenging technical roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Glendale, Arizona companies to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.

VoIP Solutions for Telecommuters
Expanding the corporate PBX environment to include telecommuters is critical to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX platforms are popular with small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's current or legacy products for IP voice solutions. Progent can help businesses of all sizes to plan or tune a telecommuter IP voice environment that delivers the versatility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations optimize their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media apps used across the network. Unified Communications Manager supports other mixed media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can help you to maintain your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older VoIP products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these solutions and provide on-demand deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Glendale, Arizona company, phone 1-800-993-9400 or go to Contact Progent.