Glendale Work at Home Employees Connectivity Consulting
System Design, Implementation, Management and Help Desk Consultants
Expanding your at-home workforce can have a significant impact on network infrastructure, security, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Glendale organization to pick the appropriate tools and follow best practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and delivers top business value. Progent can provide support services ranging from as-needed expertise for getting you past occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist Glendale, Arizona businesses to with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support an at-home workforce can be particularly complex if you have to accommodate a combination of worker-owned hardware like PCs and notebooks, routers, and Wi-Fi appliances from different vendors and with a variety of OS software and firmware releases. Progent's experience delivering online support for both legacy and current technologies in remote office venues allows you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for making essential upgrades. Services offered by Progent to assist you to implement a productive telecommuting ecosystem include:
- Virtual Private Network connectivity allows you to create a secure tunnel for authenticated remote employees to use IT resources situated at your corporate datacenter or in the cloud. Progent's consultants can help you to deploy and manage VPN connections between your teleworkers and your various network resources by providing remote VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to set up Cisco's AnyConnect software to provide safe VPN connections for a broad range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and interact with a data center computer's desktop. This technology provides network managers more control over the digital environment of telecommuters and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide top-tier remote consulting for integrating home routers from a range of vendors. See router integration services from Cisco-certified experts.
- Home Wireless networks, typically shared by families and visitors, are commonly utilized by telecommuters to connect to their router for work. This can create performance as well as cybersecurity issues. Progent can assist businesses to resolve these problems by providing services like Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti wireless AP integration assistance.
- Internet access methods affect the speed and reliability of connections between telecommuters and the company network. Vital processes may demand backup Internet connections in the event the normal connection fails. Progent can provide expertise for selecting Internet service providers, choosing appropriate service offerings, and setting up redundant Internet connections. See Internet connectivity solutions.
IP Voice Solutions for Teleworkers
Extending the corporate phone environment to include teleworkers is critical to supporting a productive at-home workforce. A variety of cloud-centric digital PBX products are popular with small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice management. Progent can assist organizations of all sizes to design or maintain a remote IP voice environment that provides the flexibility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses optimize their existing Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and multimedia applications deployed across the network. Unified Communications Manager manages additional mixed media services like messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help you to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to work with these solutions and provide on-demand configuration and troubleshooting expertise.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat, and content sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent can help your organization to manage your existing voice/video conferencing environment and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to configure and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. For details about Progent's consulting services for Cisco Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with features that include video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help you to optimize your network infrastructure to run them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a powerful environment of productivity apps that create a cohesive user interface for exchanging information throughout a corporate network and on a broad range of endpoint computers. Progent has provided online consulting support for SharePoint and Exchange since their original releases and can assist businesses to deploy these flagship collaboration products to maximize the productivity of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to deliver real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings with screen sharing, calling, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously branded Azure Active Directory) for delivering its full range of capabilities. For additional information about Progent's consulting services for Microsoft Teams, see solution design and deployment consulting for Microsoft Teams.
SharePoint uses web sites to allow collaboration and knowledge sharing by providing policy-based access to data, business processes, and utilities for looking through enterprise-wide information silos. SharePoint permits you to build secure portals that permits remote workforce to view and update aggregated business intelligence by means of Wikis, Blogs, social sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting expertise, see SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, go to planning and configuration expertise for Exchange.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to OneDrive, and co-workers can share them safely through a browser. Included with Microsoft 365, OneDrive allows remote employees to jointly author documents. Edits made offline are synced when you go back online. To find out about Progent's consulting services for Microsoft OneDrive, refer to Microsoft Onedrive integration experts.
Cloud Integration for Telecommuters
Progent offers affordable remote support for enabling businesses to build, maintain and troubleshoot integrated network models that combine internal data centers, telecommuters, branch offices, and cloud services. Progent can provide top-tier consultant for all modes of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers resolve issues with cloud access, authentication, and cybersecurity.
Azure is a leading platform for public cloud services that allows you to utilize infrastructure, servers, and critical applications running on Microsoft's extensive cloud. Microsoft Azure features more than 100 cloud-based services including hosting for Windows and Linux-based virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can assist your organization to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and plan backup and restore systems with Azure Backup. Progent's cloud experts can also help you establish protected access to Azure for teleworkers by setting up and troubleshooting firewalls and VPN tunnels. For information about Progent's expertise for Microsoft Azure, visit Microsoft Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's popular family of client productivity applications and cloud services offered by subscription. Microsoft apps and services are marketed in a variety of bundles intended for customers ranging from students and households to major corporations. Progent offers quick and easy remote contact with consultants familiar with Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android technology. Progent can assist your business to assess the numerous subscription plans available for Microsoft 365 and deploy 365 applications for your at-home workers to achieve maximum business value. To find out about Progent's consulting expertise for Microsoft 365, go to Microsoft 365 integration expertise.
Microsoft 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of lower spending for data center infrastructure, easier management, dynamic scaling, high availability, and additional advantages associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run smoothly with local deployments of Exchange, allowing you to create hybrid networks. Progent's Exchange experts are available for as-needed assistance to get you past tough technical roadblocks and also offer comprehensive project management services to ensure your at-home workers have easy and safe access to your Exchange Online deployment. For details Progent's consulting expertise for Microsoft 365 Exchange Online, go to Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's top source of cloud services. Progent offers fast and affordable online access to cloud connectivity consultants who can help your organization to plan, deploy, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to create a high-uptime network model so your employees have a productive computing environment whether they are working from your main office, a remote branch, from home, or on the move. For details about Progent's consulting services for Amazon AWS, see Amazon AWS integration services.
Google Cloud Platform (GCP) is a popular set of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your business to expand your current IT resources with the Google Cloud Platform, and Progent's DBA consultants can help you make your mission-critical apps cloud ready so your teleworkers can benefit fully from Google Cloud Platform services. Progent can help your business to deploy virtual machines on GCP Compute Engine, design an efficient storage system with Google Cloud Storage services, and streamline access control for telecommuters with GCP Cloud Identity services. Progent's experts can also assist you to use GCP's management technology to control and monitor your GCP environment. To find out, visit Google Cloud Platform consulting support.
Help Desk Call Center Support for Remote Workers
A rapid, enterprise-wide changeover to a teleworker workforce, which could be driven by an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overwhelm even the most efficient internal Call Desk. Progent's Help Desk services make it possible for organizations to outsource or expand their Call Desk by using Progent's remote Technical Response Center services.
- Progent's Standard Call Desk services leverage Progent's extensive network of remote technical support experts along with enterprise-class trouble ticketing and tracking software to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of remote Level 1 desktop support from service requests through ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows telecommuters to monitor or revise the status of their active trouble tickets, add details, and upload screen captures and attachments. Technical support services are provided at a significant discount off Progent's ordinary Level 1 technical support rates, and Progent offers the option of fast hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. To find out more, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Supplemental Service enables your business to augment your current Help Desk Call Center organization by sharing responsibilities for Help Desk services seamlessly between your in-house IT support organization and Progent's extensive roster of desktop support engineers and subject matter specialists. Progent's shared Call Center service is based on a collective support solution based on the leading professional services automation platform for handling service requests and ticketing, establishing responsibility, tracking progress, and producing management reports. For details about how Progent's Call Desk Supplementation Services can help your company to provide world-class desktop support to your at-home employees, visit Progent's Help Desk supplementation Services.
Security for Telecommuters
Work-from-Home workers typically use their own computers and usually work in an unsecured physical space. This multiplies their vulnerability to cyber attacks and calls for careful deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive user training, and the development of security policies based on leading practices. Progent's veteran roster of cybersecurity support consultants can help your business to plan, implement and manage an effective cybersecurity solution that protects vital IT resources in environments that incorporate at-home workers.
Firewalls allow companies to create a network that can be securely utilized by on-premises users and by at-home workers, mobile users, vendors, customers, and other stakeholders. Modern firewall appliances permit you to configure and manage appropriate access rights to different groups of users and to scale your network and adjust your cybersecurity posture as your business evolves and as cyber threats become more complex. Progent supports both current and older firewall appliances from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration services, see firewall support expertise.
Remote Endpoint Security Monitoring makes it easy to track the various devices used by telecommuters and either block or spot and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on every secured endpoint, monitoring all activity and utilizing advanced machine learning from SentinelOne to detect zero-day threats before they can spread. When an attack is spotted, ProSight ASM instantly isolates the targeted endpoint device from the network to contain the threat. Because the ProSight ASM software agent is self-contained, endpoints remain secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, see remote endpoint monitoring for teleworkers.
Progent's Duo authentication Managed Services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected application and enter your password you are requested to confirm your identity via a unit that only you have and that uses a different network channel. A broad selection of out-of-band devices can be used as this second means of authentication such as a smartphone or watch, a hardware/software token, a landline phone, etc. You can designate multiple validation devices. For more information about Duo two-factor identity authentication services, visit Duo MFA two-factor authentication services for telecommuters.
Security Audits can evaluate the vulnerability of your information system to all types of external and local security threats for an environment that includes teleworkers. Progent can run remote, automated cybersecurity analysis software for rapidly and affordably uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be managed by network security professionals with advanced credentials such as CISA, CISSP, and GIAC, can assist you to evaluate your processes and governance policies and assess your network architecture to enable you to design the highest level of security for your telecommuters.
Horizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver automated threat assessment of your at-home environment and your internal and perimeter networks so you can expose, rank, fix, and verify security vulnerabilities before malicious hackers can exploit them. Progent's pentest experts can assist you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal network in order to determine your present security posture. Progent's NodeZero experts can also assist you to harden your network security and can assist you to plan and implement a cohesive cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-premises, cloud-based, at-home, and perimeter IT assets. To find out more details about Progent's threat analysis services powered by on NodeZero's PEN test products, refer to Consulting Services for NodeZero's PEN Test Platform.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To view or download a white paper describing key areas to concentrate on for securing an IT environment that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
The field of Data Protection covers backing up and recovering vital data in order to prevent data loss and minimize restoration time and effort in case of storage system problems resulting from equipment issues, programming hiccups, operator mistakes, malware, or other causes. Reliable data protection solutions can be particularly challenging to design and manage in hybrid environments that combine private data centers, public clouds, and at-home workers.
- Backup/Restore solutions for an at-home workforce must cover multiple types of user-owned endpoint devices. Progent offers fast online access to consultants knowledgeable about a broad range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and handhelds. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and includes granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that require a quick changeover to a work-at-home environment. Progent's expert disaster recovery planning experts and business continuity planning consultants can assist you to develop, document and test a DR/BC strategy that includes the logistics of moving to telecommuting.
Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager offers a centralized environment for protecting critical data by managing on-premises, mobile, and at-home endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and software. Remote endpoint devices can be personally owned or business owned. IT admins managing the endpoint devices of at-home workers can utilize Intune to provision and authenticate apps on devices, push patches and certificates, set up policies for accessing information and resources, manage passwords, establish VPN connections, determine how telecommuters share data, set up threat defense, verify compliance, and delete sensitive information from lost, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Google Android, Windows, and macOS computers. To find out about Intune and how Progent can assist you to use this platform to administer the endpoint computers of your at-home workforce, go to Intune remote endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) platform that helps network managers to keep remote endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management plus VMware's Horizon virtual software delivery technology for authorization control, application management, and setup management of endpoint devices. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment via a perpetual license. Top capabilities of Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, quick onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies management reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud products. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Glendale, Arizona organization, phone
An index of content::
Quark Education
Training Professional MOTU Digital Performer
Progent's Mac experts can support the creative aspect of Mac environments by offering consulting services and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Telecommuter Services Online Help
Configuration Telecommuter Integration
Progent has 20 years of experience helping small and mid-size companies to plan, implement, tune, administer, and troubleshoot information networks that support an at-home workforce.
Dynamics GP/Great Plains Online Help
Microsoft Experts Dynamics GP Accounting Online Support Services
Progent can help you prepare and execute an efficient move to Dynamics GP so that you preserve your data, improve your security, enhance your management reporting, take complete advantage of Microsoft Office integration, and minimize business disruption by creating and executing a sensible migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Remote Troubleshooting Co-Location
Immediate Colocation Migration On-site Support
Colocation data centers make it possible for companies to share world-class facilities for hosting network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can help your small business with all facets of your colocation strategy such as selecting and migrating to a colo facility, creating system architecture, defining hardware, on-site and on-line troubleshooting, establishing remote network management, and education your IT staff.
Help and Support Wave 2 Wi-Fi controller
8540 wireless controller Support and Setup
Cisco's {Catalyst wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with rapid failover, and strengthening security by identifying threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller solutions.
Private Cloud Solutions Consulting
Engineers Private Cloud Hosting for Virtual Data Centers
Progent's Private Cloud Hosting service provides complete hosting of a small organization's servers in an environment that gives the highest degree of availability and expandability and is in addition simple to move to another host. Progent's Private Cloud Hosting and Management services are built upon proven virtualization architectures that enable small companies with mixed- platform environments to save dramatically on the expense of capital equipment, infrastructure support, and IT management while benefiting from world-class reliability and an unprecedented level of vendor independence.
Microsoft ISA 2004 Server Consultants
ISA 2000 Server Remote Consulting
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple sites, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Immediate Technology Professional Project Management Test Lab
Project Management Test Lab Consultant
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating business continuity solutions, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent clients without sufficient internal resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital network initiatives on schedule.
Automatic Topology Diagrams Online Support Services
Network Performance Troubleshooting Support
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, reconfigure and troubleshoot their connectivity hardware such as routers, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, captures and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance bottlenecks.
Meraki WiFi 6 AP Technology Consulting
Online Help Meraki Wave 2 AP
Progent's Cisco Meraki wireless access point consultants offer online and on-premises support services to help organizations of any size to design, deploy, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless ecosystem that delivers identical access, performance, security compliance, manageability and availability for wired and wireless users regardless of their location or computing device.
Consulting Windows Server 2008 BranchCache
Microsoft Windows 2008 R2 Consultants
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, create pilot systems and migration plans, integrate Windows Server 2008 with your IT environment and workload, train your support personnel how to use new management tools, and provide ongoing consulting and troubleshooting via affordable options including Helpdesk support and online technical assistance.
24/7 ProSight Email Virus Filtering Services
Email Policy Management Consultant Services
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Urgent Fault Tolerant Mutli-location Network Professionals
High-Availability Systems Troubleshooting
Progent's high availability network consultants provide non-stop computing consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice access, fault-tolerant Internet architecture design, high-availability data center support, and other non-stop operations support to help your company design a 24x7 environment for strategic applications. Progent has the experience to design economical, non-stop systems by deploying the evolving suite of Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-site network with a fully redundant Internet connection and efficient network load balancing.
Microsoft Expert SBS IT Services
Microsoft SBS Server Consulting
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the basis for a powerful but easy-to-manage information. The technical demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a computer consultant with real-world background designing and integrating cohesive, comprehensive business network solutions. Progent's Microsoft Small Business Server consultants have an average of more than a decade of experience integrating computer networks built on Microsoft technology. This experience assures you results in installing, managing, and repairing IT environments that include the Small Business Server package of servers and productivity software.
SharePoint 2013 Engineer
SharePoint 2013 Web Parts Network Engineer
Progent has been delivering SharePoint support since the first product was published more than 20 years ago, and Progent has the breadth and depth of technical knowledge to assist businesses of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can help in individual jobs related to your SharePoint 2013 deployment.
Outlook 2019 Information Technology Consulting Companies
Information Technology Outsourcing Firms Excel Slicers
Progent's Office and Microsoft 365 experts can assist companies to integrate Microsoft Office desktop and Microsoft 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that provides quick ROI and enables improved business results. Progent can assist your company to interface Microsoft Office or Microsoft 365 applications with each other and with additional key Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also assist you to fix compatibility problems with different releases of Microsoft Office and offers customized online training to individual users and groups.
CCDP Expert Certified wireless IP phones and Meraki APs Support Outsourcing
wireless VoIP phone integration Support and Integration
Progent's Cisco-certified Wi-Fi integration experts can assist you to deploy, manage, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
SharePoint Server 2010 Setup and Support
SharePoint Foundation Integration Support
Progent's Microsoft-certified engineers can provide cost-effective online support and programming services to help you to plan, implement, manage, and maintain Microsoft SharePoint 2010 environments that can include web sites able to function as portals, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise-wide search, workflows, and other tools to promote and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's familiar desktop programs including Excel, Word, Outlook, and Visio. Progent can help you to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Home Based Computer Consulting Work From Home Job
Virtual Office Certified Job Opening
Progent is convinced that a well architected and executed network can be a crucial piece for enabling a firm's growth, and we apply this belief in our own network environment. We have built a non-stop virtual office network that enables Progent's staff consultants and certified contractors to deliver fast and efficient support, collaborate closely on challenging jobs, and gain from professional and private growth from acting as a member of an exciting company culture of self motivation and freedom.
Online Consulting Adaptive Security Device Manager
On-site Technical Support Cisco ASA and VMware
Progent's Cisco-Certified network experts offer experienced PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, speed and reliability for business environments of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management solutions. Progent's network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Server Education
Skills Transfer Router
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find services where Progent faces few competitors. Mid-size businesses who work with familiar independent service providers or who employ internal IT staffs benefit when Progent passes on knowledge about new technology and proven processes to make their networks more reliable, secure, and productive.
Microsoft Onsite Technical Support ISA 2004 Server
ISA 2004 Standard Edition Server Setup and Support
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple offices, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts can help your small business in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network security needs without overly limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Configuration SharePoint 2019 Microsoft Flow
SharePoint 2019 and Windows Server Integration Services
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting, software development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a seamless intranet system.
IT Services for Network Service Providers Integration Support
Technical Consultant Consulting Support for IT Service Firms
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless extension of your IT services team.
VMware VirtualCenter Consult
VMware vCloud Suite Specialist
Progent offers the support of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent offers advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.
Microsoft Experts SharePoint 2013 Workflow Manager Online Consulting
Computer Consultant SharePoint Server 2013
Progent has been delivering SharePoint support since the first SharePoint product was published over two decades ago, and Progent has the scope of technical knowledge to help organizations of any size to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; decide if an in-house, Cloud-based or hybrid deployment is most sensible for your company; and select the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in specific jobs associated with your SharePoint 2013 migration.
Fault Tolerant BGP IT Consulting
On-site Technical Support Fault-tolerant Internet Connectivity
Progent's Cisco-certified network engineers can help you build an affordable, high availability Internet configuration architecture that can achieve 24x7 Internet access through a broad array of fault tolerant Internet access technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to utilize the latest technology for 24x7 Internet access to build a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet availability.
Online Technical Support SCDPM 2012 Disaster Recovery
Urgent SCDPM 2012 and SQL Server Network Consultant
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of all sizes to design, implement, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier versions of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving especially challenging problems, or full project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Consultant Services Altaro VM Backup Immutable Cloud Storage
Altaro VM Backup and Hyper-V Technical Support Services
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to help you to plan, deploy, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software.
Networking Firm Microsoft Office System
Top Microsoft Office System installation and Administration
Progent applies no service activation fee and asks no retainer for support services provided during normal working hours. Progent's one-minute granularity avoids big bills for quick solutions so you won't be tempted to permit simple problems to stay unaddressed. .
24x7 Online Troubleshooting Flex Series Wireless Controller
wireless LAN controller Online Troubleshooting
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi throughput by limiting the effect of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user class and location. Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller technology.
System Center 2016 Azure Integration Computer Consulting
SCCM 2016 Network Consultants
Progent has over two decades of experience configuring, and supporting the core components included with Microsoft System Center and can assist your organization to plan, configure, manage, and fix your System Center ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent's consultants can help your organization to migrate to the latest edition of System Center from an earlier one or from a third-party IT management solution to provide the benefits of best-in-class deployment, centralized management, security and compliance, plus datacenter and application performance monitoring.
System Center Operations Manager Troubleshooting
Microsoft System Center OpsMgr 2012 R2 Computer Consultants
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and fixing SCOM environments and offer organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to remediate serious problems detected by Microsoft SCOM 2012.
CCIE Certified Small Business WAP581 Engineer
Small Business 500 AP Technical Consultant
Cisco's Small Business family of wireless access points are Linux-based devices engineered as entry-level wireless APs for light workloads. Progent's Cisco CCIE-certified wireless network experts can provide online or onsite configuration and troubleshooting support to assist your organization to plan, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless access point deployments of any scale or topology.
web application development Consultancy
web application development Services
If you need help writing, enhancing, or troubleshooting applications for Microsoft Windows, any version of Linux, or for the Web, Progent's expert team of programmers, database architects, and software project managers can help ensure you get the project done on time and within budget. Progent's experienced application programmers offer affordable and efficient online help for jobs as simple as writing VBA scripts for Excel or as large as developing mission-critical database applications built on SQL Server ,Oracle, or MySQL.
Computer Engineer SharePoint 2016 Authentication
SharePoint 2016 Authentication Computer Engineer
Progent's Microsoft-certified consultants offer economical online and on-premises consulting expertise, software development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
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