Glendale At Home Workers Solutions Consulting
System Design, Setup, Administration and Troubleshooting Consulting and Support Services
Expanding your remote workforce can have a significant impact on IT architecture, security/compliance, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Glendale organization to select the right technologies and adhere to best practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers support services that go from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Glendale, Arizona organizations to with any aspect of creating a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, data security, data protection solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed for a remote work environment can be especially complex if you must accommodate a mix of worker-owned hardware like desktop computers and notebooks, routers, and Wi-Fi APs from different manufacturers and with a mix of OS software and firmware releases. Progent's experience delivering remote help for both outdated and modern technologies in virtual office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to expertise for making necessary upgrades. Services offered by Progent to help your company to implement a productive work-at-home ecosystem include:
- Virtual Private Network connectivity allows you to create a secure connection for authorized at-home workers to access IT resources located at your corporate datacenter or in the cloud. Progent can assist you to configure and maintain VPN connections between your teleworkers and your various network resources by providing online VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad range of devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable an at-home worker to view and interact with a data center computer's desktop. This technology gives IT managers significant control over the digital environment of at-home employees and offers them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home networks to the Internet and typically support VPN tunnels, home wireless networks, and firewall services. Progent offers top-tier online consulting for configuring home routers from a variety of vendors. See router configuration services from Cisco-certified experts.
- Home Wireless networks, often shared by the whole family and guests, are frequently used by telecommuters to connect to their router for work. This can cause throughput as well as security problems. Progent can help you to resolve these problems by delivering services like Aironet integration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi access point integration assistance.
- Internet connectivity methods affect the speed and availability of connections between telecommuters and the company network. Vital applications may demand redundant Internet connections in case the normal connection fails. Progent can provide guidance for selecting ISPs, picking sensible bandwidth and data volume packages, and setting up high-availability Internet access. Refer to Internet access integration services.
VoIP Integration for an At-Home Workforce
Expanding the business phone environment to include teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX platforms are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's current or legacy products for VoIP management. Progent can assist businesses of any size to plan or tune a telecommuter VoIP environment that delivers the versatility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations tune their existing Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media apps used throughout the network. CUCM manages additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, visit Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, visit CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to support these solutions and provide as-needed integration and debugging expertise.
Voice/Video Conferencing for Remote Workers
A broad range of voice/video conferencing platforms from major technology companies support online meetings, video and voice conferencing, chat, and screen sharing for both onsite users and telecommuters. Many organizations utilize multiple products to meet the needs of their different partners and clients. Progent can assist you to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business client software to support your remote employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's group video phone app for compatible iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's support services for Cisco Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for other Office 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist your business to optimize your network infrastructure to host them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office suites, providing a powerful ecosystem of applications that create a cohesive user interface for exchanging information across multiple sites and on a wide selection of endpoint computers. Progent has provided remote consulting services for Microsoft SharePoint and Exchange Server since their initial publication and can assist businesses to deploy these flagship collaboration products to maximize the effectiveness of your at-home workforce.
SharePoint utilizes web entities to enable collaboration and knowledge sharing by providing policy-based delivery of content, business processes, and utilities for searching through company-wide information silos. SharePoint enables you to create secure portals that allows at-home workers to view and update consolidated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint expertise, go to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, see deployment consulting for Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home workers can store files to OneDrive, and co-workers can retrieve them safely through a browser. Included with Office 365, OneDrive allows at-home employees to co-edit documents. Edits created offline are uploaded when you go back online. For information about Progent's consulting services for OneDrive, go to Onedrive configuration experts.
Cloud Integration for Remote Workers
Progent can provide affordable online assistance for helping businesses to build, manage and troubleshoot integrated network models that include physical data centers, remote workers, branch offices, plus public cloud resources. Progent offers expertise for all types of cloud service delivery including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers resolve problems with cloud connectivity, identity, and security.
Azure is a popular family of cloud services that enables you to use IT infrastructure, virtual servers, and key applications hosted on Microsoft's massive cloud. Azure includes more than one hundred cloud-based services including the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure AD, and plan backup and restore systems with Azure Backup. Progent's cloud experts can also help you create protected access to Azure services for teleworkers by configuring and troubleshooting firewalls and VPN IPsec tunnels. To learn about Progent's support services for Azure, refer to Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud-based services available by subscription. Microsoft apps and services are provided in a selection of bundles intended for users ranging from individuals and small offices to large corporations. Progent can provide fast and easy online contact with consultants knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to assess the numerous subscription bundles available for Microsoft 365 and configure 365 applications for your teleworkers to achieve top business value. To learn about Progent's consulting expertise for Microsoft Office 365, go to Microsoft Office 365 integration support.
Exchange Online is among the most widely used applications in the Office 365 product product suite. Office 365 Exchange Online offers the benefits of lower costs for physical infrastructure, easier management, on-demand scaling, high reliability, and additional advantages inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate transparently with local Exchange environments, allowing you to create hybrid cloud/onsite information systems. Progent's certified Exchange consultants can provide as-needed assistance to get you past challenging technical roadblocks and also offer comprehensive project management services to ensure your remote workers have convenient and secure access to your Microsoft 365 Exchange Online deployment. To learn Progent's consulting expertise for Exchange Online, go to Office 365 Exchange Online integration and troubleshooting expertise.
Amazon AWS is a trailblazer in the public cloud computing arena and is the world's top source of cloud-based services. Progent offers rapid and economical online contact with cloud connectivity experts who can assist your business to design, deploy, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist you to build a high-uptime network model so your users have a productive computing environment whether they are working from your main office, a branch office, at home, or on the move. To learn about Progent's consulting expertise for Amazon AWS, visit Amazon AWS consulting support.
Google Cloud (GCP) is a popular suite of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help you to extend your existing IT resources with the Google Cloud, and Progent's DBA experts can show you how to make your mission-critical applications cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent can help your organization to deploy virtual machines on GCP Compute Engine, plan a cost-effective storage system with Google Cloud Storage services, and streamline access control for teleworkers with Google Cloud Identity. Progent can also assist you to utilize GCP's unified management tools to administer and track your Google Cloud environment. For information, visit Google Cloud Platform consulting services.
Help Desk Services for Teleworkers
A fast, enterprise-wide transition to a teleworker business model, which could be activated by an epidemic or as an element of a disaster recovery/business continuity plan, can overwhelm even a high-performing in-house Call Center. Progent's Help Desk services allow organizations to outsource or supplement their Help Desk Call Center with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk Call Center services utilize Progent's extensive network of remote technical support experts combined with enterprise-class trouble ticketing and follow-up technology to provide an economical, modern Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 PC support from help requests through ticket generation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal allows teleworkers to track or edit the status of their active trouble tickets, add details, and upload screenshots and relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 technical support rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT experts to resolve complex problems. For more information, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Call Center Supplemental Service enables your company to expand your current Call Desk organization by splitting delivery of Call Desk support seamlessly between your regular IT support staff and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's co-managed Help Desk service is based on a collective support model based on the number one professional services automation (PSA) platform for handling service requests and trouble tickets, assigning ownership, monitoring progress, and generating reports. To find out how Progent's Help Desk Augmentation Services can help your business to deliver best-in-class technical support to your telecommuters, go to Progent's Help Desk Call Center supplementation Services.
Security for Telecommuters
At-home workers often run their own equipment and work in a physically unsecured space. This worsens their vulnerability to cyber threats and requires judicious deployment of security appliances, remote endpoint monitoring, and the creation of security policies that adhere to best practices. Progent's veteran roster of certified data security professionals can help you to design, deploy and administer a modern security solution that guards vital data in networks that incorporate remote workers.
- Firewalls allow you to create a network that can be safely accessed by local users and by telecommuters, mobile employees, vendors, customers, and the public. Modern firewall devices permit you to configure and manage appropriate permissions to various classes of users and to scale your IT network and adjust your security as your company evolves and as cyber threats become increasingly sophisticated. Progent works with both new and legacy security devices from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall configuration expertise, refer to firewall integration and support services.
- Online Endpoint Monitoring makes it easy to watch over the disparate devices utilized by remote workers and either block or identify and mitigate the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is installed on every secured endpoint device, monitoring all activity and utilizing state-of-the-art machine learning to identify new attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted device from the corporate network to quarantine the threat. Since the ProSight ASM agent is autonomous, endpoints stay protected even when they are offline. To learn more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for remote workers.
- Security Audits can evaluate the exposure of your information system to all types of external and local security threats for an environment that includes telecommuters. Progent can run remote, automated cybersecurity inventory software for rapidly and economically detecting a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be managed by security experts with top credentials such as CISM, CISSP, and GIAC, can help your business to audit your processes and governance policies and assess your IT architecture to enable you to design the highest level of security for your remote workers.
Data Protection Solutions for At-Home Workers
Data Protection involves saving and restoring vital information so as to prevent data loss and reduce recovery time and effort in case of storage system failures due to hardware issues, programming hiccups, human error, cyber attack, or any other reason. Reliable data protection solutions can be particularly challenging to design and manage in hybrid environments that combine local data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for telecommuters must address diverse types of user-owned endpoint devices. Progent offers fast remote access to consultants knowledgeable about a wide array of products for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iPads and handhelds. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud-based storage and includes granular restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate circumstances that call for a quick changeover to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity specialists can help your business to develop, document and test a DR/BC strategy that addresses the logistics of moving to telecommuting.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager offers a centralized platform for protecting critical information by managing on-premises, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and software. Remote endpoint computers can be personally owned or business owned. IT administrators managing the endpoint computers of teleworkers can use Intune to provision and authenticate applications on managed devices, push patches and certificates, set up rules for permission to access data and resources, set passwords, create VPN connections, control how home-based workers share data, set up threat defense, verify compliance, and delete corporate data from lost, stolen or deactivated devices. Intune runs with iOS/iPadOS, Android, Windows, and macOS computers. For details about Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint devices of your telecommuters, visit Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that allows network administrators to keep remote endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual application delivery technology for identity control, app management, and setup management of endpoints. Workspace ONE runs with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment through a one-time purchase. Key features of VMware Workspace ONE include rapid remote provisioning of new laptops, quick onboarding of new employees, policy set up and enforcement for all categories of devices, unifies management reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based services. To learn about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Glendale, Arizona company, phone
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CRISC Certified Risk and Information Systems Control Systems Engineer Technology Professional
CRISC Certified Risk and Information Systems Control Consult
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management solution based on best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
Amazon EC2 integration Integration
Best Amazon Web Services hybrid cloud solutions Engineer
Progent can provide affordable online support to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy all-cloud or hybrid cloud environments that seamlessly incorporate Amazon AWS cloud services. Progent offers occasional expertise to assist you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on schedule and within budget.
UNIX, Windows Consultant
UNIX with Windows Onsite Technical Support
If your company network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive environment that allows all your operating systems to run side by side for easy administration, transparent dataflow, high reliability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows integration support services include network architecture configuration and support, consulting for Windows services for UNIX, remote network monitoring and management, remote technical support and repair, in-person technical support, and Contact Center support.
24x7x365 Microsoft Experts Windows Server 2016 Failover Clusters Remote Technical Support
Windows Server 2016 PowerShell Configuration
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum arbitration point.
CRISC Cybersecurity Team
CRISC Certified Network Risk and Information Systems Control Architect Consultant Services
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management strategy based on best practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Microsoft Small Business Server 2003 Consulting Company
24/7 Microsoft Commerce Server Management
Progent's Microsoft-certified experts offer computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can help you plan, integrate, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Remote Desktop PC Consulting
Telecommuting Technical Services
Progent's remote access and wireless synchronization experts can help you to plan and deploy connectivity solutions for off-site desktops, laptops, and smartphones so they work seamlessly with your information network, enabling your business to optimize the efficiency of your remote workers.
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wireless IP phones and CUCM Information Technology Consulting
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Office SharePoint Server 2010 Onsite Technical Support
SPS 2007 Remote Technical Support
Progent's Microsoft-authorized experts can show you how to evaluate the economic case for deploying SharePoint Portal Server 2007, advise you on the appropriate edition of SharePoint for your application, provide configuration and integration expertise, assist you to install MS SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and provide maintenance and Help Desk support.
Les Kent has a 35-year track record of effective technology integration, executive management, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions in his roles as as a system architect, application developer, project manager, implementation expert, and problem solver for small businesses, new ventures, and major corporations.
Microsoft Hyper-V 3.0 Server Virtualization Services
Microsoft Hyper-V 3.0 Server Consolidation Online Help
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas including secure multitenancy, agile network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce IT expenses and improve availability.
Consulting Windows Server 2003
Microsoft Windows 2003 Remote Consulting
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with planning, installing, managing and supporting powerful information technology applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Technical Support ASA Firewall with Firepower
Adaptive Security Device Manager IT Consultants
Progent’s experienced Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and excellent reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security gaps.
Top Quality Windows 2016 Support
24/7 Windows Server 2012 Engineer
The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad knowledge in designing and integrating cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent’s IT services can help you with planning, installing, managing, and troubleshooting Windows Server systems that increase the productivity of your IT system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Consultant Azure Resource Manager
Consult Azure Resource Manager
Progent's consultants can help you with any stage of Azure cloud migration such as needs analysis, prerequisites evaluation, solution architecture, pilot testing, implementation, automated management, performance tuning, license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN connections so your users can securely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to set up a hybrid cloud environment that seamlessly combines physical datacenters with Azure-based resources.
24/7 Oracle Enterprise Manager Consultant
Oracle Recovery Manager Services
Progent offers fast and affordable remote access to an authorized Oracle DBA expert or an Oracle application programmer. Progent can provide comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to design, build, enhance, or fix Oracle database applications written with SQL and PL/SQL. Progent also can provide support for Data Guard replication tools and ASM file/volume manager.
SharePoint Web Parts IT Consultant
SharePoint InfoPath Forms Services Troubleshooting
Progent's Microsoft-certified consultants can provide affordable remote technical support and development services to assist your business to design, deploy, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites able to function as intranets, extranets, document and media management tools, blogs, data marts, business analytics, enterprise-wide search, workflows, and other utilities to support and improve collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications like Excel, Word, Outlook, and Visio. Progent can help your business to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 solution.
Best Virtual Server Administration Website Consultant
Hyper-V 3.0 Virtual IT Consultants
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in critical areas such as secure multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to take advantage of Hyper-V to install and manage virtual servers to reduce network costs and improve productivity.
Consulting Services Solaris
24/7/365 Sun Solaris Computer Consultants
If your business computer system combines Solaris technology with Windows, Progent can help you to integrate your IT resources into a unified network that allows all your operating systems to run side by side for easy administration, transparent dataflow, high dependability, enhanced performance, and strong security. Progent's Sun Solaris and Windows coexistence support services include network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical support and troubleshooting, on-site technical support, and Helpdesk services.
Virtual Help Desk Onsite Technical Support
Microsoft and Cisco Certified Supplemental Call Center Information Technology Consulting
Progent’s Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the top shared PSA platform for handling service requests, ticketing, responsibility, progress tracking, and reporting.
Consultancy Small Business Private Clouds
Private Clouds for Small Businesses Technology Professional
Progent's Private Cloud Hosting service provides comprehensive hosting of a small company's servers in an environment that delivers the maximum degree of availability and scalability and is also easy to migrate to another host. Progent's Private Cloud Hosting and Management services are built upon mature virtualization techniques that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system support, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
Professionals Wireless Link
802.11ac Migration Support
Progent's Wireless Consulting Services offer a fast, affordable way for companies of all sizes to configure, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
IT Consulting Group Envisioning Phase: Requirements Definition
Project Methodology Small Business IT Consultant
When performing consulting projects for corporate clients, Progent uses a structured approach driven by defined milestones in order to meet budgetary, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and professional deployment. All facets are recorded to provide a comprehensive description of technical services delivered and to help in ongoing system maintenance.
Windows Hyper-V 2016 Linux Online Support Services
Microsoft Certified Windows Hyper-V 2016 Migration IT Consultants
Windows Hyper-V 2016 incorporates core features first developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to support your critical workloads, design an efficient network topology for a cloud-based or hybrid deployment, create and carry out a smooth migration plan, educate your IT management and technical support staff, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Outsourcing Company Microsoft Certified Partner
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Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top client endorsement and are afforded the closest operational relationship with Microsoft. The understanding, skills, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business better technical solutions for your information system.
SCCM 2016 Azure Integration Consulting
SCCM 2016 Cloud Integration Computer Engineer
Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings control, inventories network resources, protects against corporate data leakage, provides network health reporting, enables safe end-user self service, and offers a common control mechanism for managing multi-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Network Consulting SQL Server 2016 and Hyper-V
SQL Server 2016 Express Online Troubleshooting
SQL Server 2016 introduces major enhancements in performance, capacity, security and compliance, availability, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, R language integration, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to help organizations of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Citrix Presentation Server Consulting
Citrix MetaFrame Consulting
Progent's Citrix experts can help your business to design, implement, manage, and support a virtualized Windows application delivery system based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist your organization to administer and support an off-site datacenter that offers high availability, enhanced protection, and rapid recovery.
Cisco CCIE Remote Consultancy Firm
Urgent Cisco CCIE Remote Server Consulting
Progent can assist you to deploy Cisco's networking products to build a robust foundation for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in key areas including hardware utilization, security and compliance, versatility, availability, and disaster recovery.
Linux Network Monitoring Information Technology Consulting
MRTG Technical Consultant
Network monitoring ordinarily entails tracking a system's resource usage in order to identify throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows operate together. Progent's system integration engineers can show you how to use both these programs to tune and troubleshoot your network. Progent's Linux consulting services offer small businesses and programmers help with managing and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Collocation Consultant
Multi-site Help Center
For corporations with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and certified Cisco network consultants offer a variety of network support services such as project planning, Sarbanes Oxley compliance, site relocations, enterprise security, network architecture, on-site or remote branch office support, and troubleshooting for colocation hosting environments. A Progent network architect can show you how to design a multi-office information system that makes efficient use of co-location facilities and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises design, deploy and maintain massive rollouts of updated versions of Microsoft products including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Immediate Engineers Citrix XenMotion
XenServer Integration Support
Progent's Citrix-authorized consultants can help your company to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing XenServer environment and show you how to optimize consolidation, responsiveness, protection, availability, and disaster recovery.
Meraki AP Management Remote Troubleshooting
Online Support Meraki Outdoor Wi-Fi AP
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco devices for unified management.
SharePoint Backup and Recovery Information Technology Consulting
24 Hour SharePoint 2016 Visio Services Specialist
Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises consulting expertise, software development, and technical support support for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
SQL 2008 Reporting Services Programming Firms
SQL Server Consulting
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to information workers, lessening the complexity of creating, integrating, administering, and using enterprise data and database programs on platforms ranging from handheld devices to enterprise data networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in planning and building data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
SCCM 2016 Site Hierarchy Integration
Online Troubleshooting SCCM 2016 MDM
Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health reporting, allows safe self service, and delivers a single control mechanism for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist your organization with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.
NetApp MetroCluster Switchover Specialists
Remote NetApp Clustered Data ONTAP Specialist
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver online or onsite support for NetApp's entire family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments quickly and affordably following best practices.
Network One-On-One Training
Best One-On-One Training Windows
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their scope, Progent can focus on delivering hard-to-find services where Progent has few competitors. Medium-size companies who work with trusted freelance consultants or who maintain internal support personnel benefit when Progent passes on information about new technology and proven processes to make their IT environments more reliable, protected, and efficient.
Desktop Technology Networking Support
Microsoft Mac and Linux Desktop Network Specialist
Progent can deliver a wide array of affordable remote and on-premises support services to help your business to install, administer, and debug workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Microsoft Teams Migration from Lync Consultant Services
Technical Support Services Microsoft Teams
Progent can help you to plan an upgrade to Teams from Skype for Business and configure, administer, and debug a cloud or mixed implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
After Hours Cisco VoIP Phones and Unified Messaging Remote Support
Cisco VoIP phones Single Number Reach Support and Setup
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
ProSight Private Cloud Hosting Services Consultant
ProSight Virtual Hosting Consultant
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of availability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization techniques that allow small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Power BI and SSAS Design Firms
Programming Companies Power BI Mobile Apps
Progent's Power BI consultants can help your business to plan, deploy, manage, update or troubleshoot your Power BI solution. Progent's database experts can assist you to prep your target data for Power BI visualizations. Progent can assist you build and manage an on-premises, cloud, or hybrid environment for Power BI.
Microsoft Expert Windows Server 2019 Storage Replica Support and Setup
Windows Server 2019 Hybrid Solutions Outsourcing
Progent's certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
CISA Certified Cybersecurity Audit Consultants
CISA Security Audit Consulting Services
The Certified Information Systems Auditor accreditation is a globally recognized qualification that indicates mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive examination given by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant able to assist businesses in the areas of information systems audit services, information technology governance, systems and infrastructure lifecycle, information technology service delivery, safeguarding of data assets, and business continuity planning.
24-7 ProSight Remote Network Infrastructure Monitoring Consulting
Consult ProSight Network Health Assessment
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an objective evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a more manageable and safer AD implementation. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and higher availability.
Consult Infor SyteLine CloudSuite Job Costing
Immediate Infor SyteLine CloudSuite Database Administration Consulting
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing and service companies to simplify complicated supply chains and improve the efficiency of critical processes to get products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that spans from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and DBA services.
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