Progent's IT outsourcing services provide economical computer support for medium-size organizations. Whether it involves planning network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or creating an on-line business solution, outsourcing your IT engineering services can smooth out expenses and minimize uncertainties, permitting network support budgets to grow in a more moderate and controlled manner than is possible by amassing a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network architecture for your critical Windows-powered business software including Windows Server 2008, Exchange Server, and SQL Server.
Progent's Ekahau-certified Wi-Fi site design experts can assist you to plan, implement, optimize, manage and troubleshoot a Wi-Fi solution customized for your venue. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for monitoring the performance of multiple Wi-Fi sites.
Widows Server 2012 R2 Hyper-V improves server virtualization in key areas such as multitenancy, flexible network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to deploy and maintain virtual servers to reduce IT expenses and improve availability.
Progent's Microsoft-certified consultants offer economical remote and on-premises consulting expertise, software development, and technical support support for organizations of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent's Microsoft consultants can assist you to assess the benefits of Microsoft Lync Server 2010 for your environment and can help you to plan and execute a rollout of Lync Server 2010 that unifies the administration of Instant Messaging and Presence and improves the output of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can also assist you to perform a smooth migration to Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how you can use Lync Server to improve the collaborative capabilities of MS Office applications, and offer online seminars and continuing technical support for Microsoft Lync Server 2010 and other Microsoft technologies.
Cisco's security and offsite access technology for small businesses offer a full line of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that fit best with your business goals.
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can assist you to plan, install, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your company requires.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for organizations of all sizes to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco UC. Progent's certified network security experts can help you create and verify a security strategy for your Skype for Business deployment that meets regulatory requirements.
Progent's Wireless Consulting Services offer a fast, economical option for companies of all sizes to integrate, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning HA system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, mailbox databases and log files; configuring HLB for fault-tolerant CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can assist you to plan, install, and manage an implementation of TMG 2010 or ISA Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your company requires.
Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's IT outsourcing packages provide affordable computer support for small companies. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or building an on-line business application, outsourcing your network engineering services can contain costs and minimize uncertainties, permitting IT service expenses to increase in a more moderate and controlled manner than is feasible by assembling a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a secure and robust system architecture for your critical applications based on Microsoft Windows.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wireless Access Point experts can provide economical remote and onsite help for Catalyst Wi-Fi 6 wireless APs.
Progent's support services for software and firmware patch management provide organizations of any size a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoints scanners, network appliances such as routers and wireless APs, and Internet-of-Things devices like sensors and health monitors.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on professional experience, in the trenches of network support, performing a broad range of technical tasks for an extensive mix of clients. Each Progent consultant shares a proven set of individual best practices which are incorporated into shared best practices training that Progent instills in its consulting team. This ensures that you get not only world-class IT capability, but also a support engineer with field-tested approaches for using technical knowledge to fix actual network problems efficiently.
For small and midsize organizations, computer security and information assurance and regulatory compliance can be excessively complex to master yet too risky to overlook. The world's biggest enterprises have been hacked, and the leading cloud services have occasionally been taken down. It looks as though there's nowhere to run. Progent has made it affordable for small and midsize companies to implement critical IT security tasks effectively by offering the benefit of billed time to the closest minute without any minimum billing for online support. This means you can have the help of a seasoned information consultant to deliver just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any aspect of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and creating a comprehensive security strategy.
Progent is a pioneer in affordably providing enterprise-class IT help to small companies. Progent's achievement in handling the network service requirements of the chronically underserviced small company market is the combined outcome of major technical and process breakthroughs that have removed much of the traditional expenses out of administering IT support, added unprecedented professional expertise into the IT service mechanism, and significantly accelerated the solution cycle.
Network monitoring ordinarily entails observing a system's resource usage in order to uncover throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux and can be deployed to observe mixed-platform environments where UNIX and Windows operate together. Progent's network support engineers can help you take advantage of both these tools to tune and repair your network. Progent's Linux consulting professionals provide small companies and developers assistance with managing and servicing UNIX and Linux networks that coexist with Microsoft-based technology.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Progent provides national remote phone support and troubleshooting services for companies that run environments based on versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Online IT help offers optimum leverage for your information technology dollar by preserving client efficiency and limiting the time charged for network repair services. Sophisticated online support technology and experienced service specialists and consultants allow Progent to solve the majority of IT issues without squandering time and expense by traveling to your site. In most of situations your network problems can be dealt with by telephone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security professionals to help you with the most challenging network issues.
Progent's Juniper Networks-authorized network engineer can assist you to plan and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can offer expertise with Juniper's flagship network operating system to help you to streamline the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage environments that include a combination of Juniper's OS platforms.
Progent's Microsoft-certified consulting experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and migration support for Windows 10 provided by Progent include ROI analysis, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, streamlined provisioning and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and post-migration technical help.
Progent's Microsoft-certified failover clustering experts can help you to assess the benefits of utilizing Microsoft Windows Server 2012 clustering to create an advanced high-availability/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of clustered servers.
Progent's Microsoft Certified professionals offer expert support for major deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-location Exchange installations or updates and can provide local personnel to help large companies with deployments of Exchange Server 2007 in the or any region served by Progent's consultants.
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's economically priced IT service packages, small and midsize businesses can select a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class reliability, protection, and performance.
Google GCP Cloud hybrid cloud solutions Specialists
Progent can provide cost-effective online consulting to help your business to design, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you complete large-scale projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a highly available, protected and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote or on-premises training to help manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the strategic value of your IT system.
Remote management cards offer IT managers full control of a server without the requirement for an on-site presence. Using remote management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can use these remote server management cards to provide efficient remote technical assistance. Progent has experience with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Progent is a leading innovator in cost-effectively delivering enterprise-class IT support to small businesses. Progent's achievement in addressing the network service requirements of the chronically underserviced small business market is the cumulative result of key technical and operational innovations that have removed a great deal of the traditional costs out of managing IT support, injected unmatched technical expertise into the support system, and significantly streamlined the solution process.
Progent delivered a wireless networking solution that allowed a school to improve efficiency and eliminate the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting remote sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved performance and reliability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
For large businesses, Progent can supplement internal IT groups by offering world-class experience in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can act as a transparent local supplement of enterprise IT management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project management, and world-class support for multi-site office environments powered by Enterprise Windows. Progent can provide on-site engineers and technicians to help with a campus relocation or office move, or a network designer to assist with setting up or using an Internet Data Center or Hosting Facility.
Microsoft SQL Server 2016 offers major improvements in performance, capacity, security and compliance, uptime, mobile computing integration, and built-in business intelligence. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to help businesses of all sizes to configure, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Progent is convinced that a carefully designed and executed network is a pivotal factor for accelerating a firm's success, and we follow this credo in our corporate network infrastructure. Progent has built a fault-tolerant virtual office network that enables Progent's in-house consultants and authorized contractors to deliver rapid and effective support, cooperate closely on sophisticated projects, and gain from career and personal maturity from acting as a member of an exciting business culture of self motivation and freedom.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware protection for key platforms like SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, deploy, manage, and troubleshoot a multi-site backup/recovery solution built around SCDPM 2016. Progent can assist you to upgrade from a previous version of DPM or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to resolve challenging issues or provide end-to-end project management services to make sure you finish your SCDPM 2016 initiative on schedule and within your budget.
Progent's Microsoft-certified engineers provide technical help and IT consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, management, and troubleshooting services for Exchange Server include system design, deployment, documentation, onsite and remote technical support, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
If you are developing UNIX or Linux applications in an environment that includes Windows-based processors, desktops, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your area of strategic expertise without the continual hassle of managing your company information system. By using smart network monitoring and by delivering online and on-site assistance when your company needs it, Progent offers an affordable alternative for maintaining an information system that features excellent reliability, security, and performance. Progent's UNIX/Linux developer support services include full-service network support outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, proactive network monitoring, and Helpdesk outsourcing.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on time and on budget.
For corporations with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier network support experts and certified Cisco system consultants offer a range of IT support services such as project management, Sarbanes Oxley compliance, office moves, corporate security, system design, local or remote emergency support, and technical support for data center hosting facilities. A Progent network architect can help you plan a multi-site network that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier engineers can help large enterprises plan, integrate and maintain major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connectivity solutions that combine basic, high-speed, integrated, and remote networking.
System Center Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings control, inventories network resources, guards against corporate data leakage, provides health reporting, enables safe end-user self service, and delivers a single point of control for managing multi-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
If your business operates a UNIX or Linux network or a mixed-platform network, Progent's CISM and ISSAP-premier security specialists can assist your whole enterprise in a broad array of security areas such as security management practices, security architecture and strategies, connection control products and techniques, software development security, operations security, physical security, communications, infrastructure and web security, and business continuity planning. CISA and CISSP stipulate the fundamental competencies and international standards of performance that information security managers are required to possess. These accreditations provide IT management the assurance that those who have earned their CISM or CISSP certification have the background and theory to offer effective security management and consulting help.
Progent provides customized online instruction for an array of client apps and environments including Microsoft Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the advantages of traditional physical classroom seminars, such as immediate interaction between clients and trainers, but avoids the costs of travel and the hassle of trying to accommodate the availability of many workers. Available to individuals or groups of any size, Progent's live online instruction permits the instructor to conduct the class from an online office and the students can be dispersed throughout a campus or all over the the U.S. Virtual education deploys proven teaching tools such as broadcast white boards, real-time questions, and collaborative applications. Sessions can be brief and personalized to specialized topics or extended in duration and broader in scope.