Additional Topics of Interest

24 Hour Fault Tolerant Data Center Consultants
On-site Technical Support Windows 2003 Cluster Server

Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small businesses to reduce network downtime by providing cost-effective online consulting for disaster recovery/business continuity planning, fault-tolerant network design, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can help you to develop and validate a sensible business continuity plan that aligns with your business goals and budget. Progent's disaster recovery engineers can assist you to architect, implement, and maintain resilient technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent online backup, and multi-location hot backup centers.

64-bit Upgrade On-site Technical Support
24/7/365 64-bit Server Outsourcing

Progent's Microsoft-expert engineers can assist you to enhance your workstations from 32 to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit PC desktop processing, design an efficient migration strategy that minimizes operational disruptions, and deliver inexpensive, professional remote help to assist you to install 64-bit desktop operating systems and applications on your current hardware.

Remote Employees Endpoint Security Specialist
Support and Setup Remote Workforce Endpoint Security

Progent can assist small and mid-size companies to configure endpoint device security protection solutions and deliver cleanup expertise needed to support teleworkers.

Microsoft Certified Small Office IT Consulting Services
Networking Consultancy Services Microsoft Certified Partner

Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client satisfaction and enjoy the closest working relationship with Microsoft. The understanding, skills, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your business more complete solutions for your IT system.

Engineer Automatic Topology Mapping
24/7/365 Network Performance Troubleshooting Remote Support Services

ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that need critical updates, or identifying the cause of performance bottlenecks.

On-site Support Wave 2 Wi-Fi controller
WLAN controller Specialist

Cisco's Catalyst wireless controllers streamline the management of wireless LANs by unifying the configuration and management of wireless access points, optimizing wireless performance by limiting the impact of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening security by detecting threats and filtering network traffic based on user class and locale. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller solutions.

Microsoft Monitoring and Reporting On-site Technical Support
IT Consulting MOM 2007

Progent offers a variety of IT support packages for small businesses. These IT outsourcing and server monitoring services are built around the proactive problem solving abilities of Microsoft Operations Manager, a next-generation network and system support product that tracks the reliability, throughput, and security of your network and isolates incipient troubles before they can disrupt your network. With Progent's economically priced IT service programs, small businesses can select a simple co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution.

Linux Online Software Consultants
Linux RedHat Online Consultancy Services Company

Progent provides nationwide remote phone support and consulting services for businesses who run environments powered by variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Online network consulting offers optimum leverage for your IT budget by preserving user productivity and limiting the hours charged for computer repair services. Advanced remote access utilities and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by traveling to your site. In most of cases your network issues can be remediated by telephone or via a combination of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA and CISM premier security specialists to help with the most difficult system issues.

Small Business APs Support Outsourcing
24x7x365 IT Services Small Business WAP100 AP

Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered units designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or on-premises integration and debugging support to assist your organization to design, implement, upgrade, optimize, manage and debug Cisco Small Business wireless access point deployments of any size or topology.

Catalyst Wi-Fi 6 AP Security Technology Consulting
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Consulting

Progent's Cisco Catalyst 9100 Series 802.11ax WAP consultants offer economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.

System Center Operations Manager Technical Support
Emergency System Center Operations Manager Setup and Support

Remote continuous network monitoring, proactive alarms, and periodic reports are vital to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can afford a degree of network stability that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as economical service packages created to assist you to identify and resolve a an array of IT network issues before they get big enough to hurt productivity.

Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Professionals
Catalyst Wi-Fi 6 AP Management Support and Help

Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants offer economical online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.

Shared Service Desk Computer Consulting
Co-managed Call Center Consultants

Progent provides three essential kinds of Help Desk support including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients instant access to a reliable support group with extensive experience providing phone support and online repair for networks powered by Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive reputation as a solid contributor to company productivity. Progent's goal is to resolve rather than merely record problems.

Cisco VoIP Phones and Presence Integration
Cisco VoIP Phones and Cisco Unity Remote Troubleshooting

Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.