Progent can assist your organization in any phase of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum uptime for critical workloads by offering centralized, cross-platform tracking of IT infrastructure deployed across on-premises systems and cloud environments. Progent's consulting group offers advanced online and onsite expertise to assist businesses of all sizes to plan, implement, tune, enhance and repair Operations Manager 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a cohesive IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent can provide the part-time or temporary assistance of a seasoned CIO who can provide a broad perspective to assist your company pick and maintain network solutions appropriate for your current needs and that can be a firm basis for your growth. Progent's temporary Chief Information Officer consulting services offer economic advantages to companies trying to optimize the benefits from their IT expenditures but who are unable or unwilling to add another executive-level position to their head count. Since Progent is vendor-neutral, with a large staff of consultants certified to maintain all leading operating systems and connectivity technologies plus a broad selection and application software, Progent is in a unique position to offer unbiased advice as well as advanced technical support for developing information systems that fit the special needs of your business.
Progent's Microsoft-certified consultants offer remote or in-person support to help organizations of all sizes to plan, implement, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving particularly stubborn issues, or comprehensive project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent's Microsoft authorized experts provide several service programs to help mid-size and large businesses create a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Services help companies analyze the numerous high-quality Help Desk software packages available and determine what packages might be too expensive, miss critical functions, or align poorly with your organization's business goals. Progent also offers temporary staffing for businesses who want to augment their in-house Help Desk staff for special tasks or to substitute for absent or incapacitated personnel.
Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid architectures that combine physical IT assets along with one or more cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration support services that include Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other email components to reduce capital expense and management overhead. You can use Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to assist your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, plan a network topology that fits your functional requirements and budget, implement an efficient move from your existing Exchange system to one that incorporates Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or modernize .NET applications quickly and at low cost.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent has two decades of background assisting small and mid-size businesses to plan, implement, tune, administer, and troubleshoot IT networks that support at-home workers.
Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT expert with real-world background and broad experience in designing and building effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and servicing IT environments based on the Microsoft SBS suite of servers and applications.
Progent's Symantec experts can help you maintain legacy Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall/VPN technology. Progent can also help you design and implement a complete security plan that can include firewall and VPN devices and utilities, outsourced security and network defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing network support, administration, training, and security consulting.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, deploy, enhance, manage and debug a Wi-Fi network customized for your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
For small companies considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that include local offices, data centers, and cloud resources.
Progent's support services for software/firmware update management provide organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your servers, peripherals {like scanners, network infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Progent offers online and on-premises configuration, upgrade, application development, reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and troubleshooting services to help you to design, configure, manage, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's consultants can also assist your organization to plan and deploy hybrid networks that combine local and cloud-based services and that deliver seamless connectivity, advanced security, unified management, and dependable performance for all your mobile and desktop devices.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management team, develop a corporate-wide security plan, automate IT management, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified Intune consultants can help your organization to assess the business value of utilizing Intune for managing your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can help you to configure security and compliance policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your network, deploy Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune solution.
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to help you to design, configure, operate and repair a BDR system based on Barracuda technology.
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and supporting messaging solutions for companies in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment offers protection, service continuity, easy connectivity for off-site and mobile users, time-saving management utilities, and productive integration with telecommunications. Progent offers expertise and support services for Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007, Exchange 2003, and Exchange 2K. Progent can also assist small or mid-size businesses to migrate to Exchange 2016 Server or MS Exchange 2013 Server.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of any size expert remote or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.
Progent's proven ransomware recovery experts can help your business to restore a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's certified experts offer small and medium size companies enterprise-grade consulting services for SMS Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration management. Configuration Manager 2007 is Microsoft's new name for the update management solution previously called Systems Management Server. System Center Configuration Manager offers a range of enhancements to Microsoft Systems Management Server including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent's Microsoft certified engineers can help you use SMS 2003 or Configuration Manager economically for streamlined OS and application deployment, security patch control, software metering, and licensing compliance. Progent's engineers can also assist you to move efficiently from Systems Management Server 2003 to System Center Configuration Manager 2007.
SQL Server 2005 offers powerful, standardized tools to IT professionals and network users, lessening the complexity of creating, deploying, managing, and using enterprise information and analytical applications on platforms ranging from mobile devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on experience and broad knowledge in designing and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Exchange 2010 and delivers important new features plus a redesigned structure. These enhancements favorably impact key facets of IT including ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of migrating to Exchange Server 2013, create an efficient test and deployment plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Progent can provide onsite education designed for individuals who want to broaden their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac applications.
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, monitor and guard your network, assist with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
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Progent offers nationwide remote technical support and troubleshooting services for companies that run UNIX or Linux networks or whose IT systems include a mix of UNIX and Microsoft technology. Remote technical support provides maximum return for your IT budget by protecting client efficiency and limiting the time charged for network repair services. Sophisticated online access technology and experienced technicians and consultants allow Progent to solve most IT problems without squandering time and expense by traveling to your site. In the vast majority of cases your network issues can be remediated by telephone or via a combination of phone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to assist you with the most difficult system issues.
Google GCP hybrid cloud integration Technology Professional
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized control and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outgoing email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to design custom line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that allow you to track your business more effectively, turning uncooked data into valuable insights into your business.
ProSight Reporting is an expanding suite of in-depth reporting plug-ins created to integrate with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent provides the services of Microsoft and Cisco-Certified IT support professionals to offer clients affordable alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to nationwide corporations, Progent's expert consultants can help you enhance your information system's e-mail architecture, protection, availability, throughput, and IT administration.
ProSight Reporting is an expanding suite of in-depth reporting plug-ins created to work with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can deliver a broad range of affordable services to help your business to deploy, configure, troubleshoot, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer on-premises or online technical support for single machines or notebooks or help you to design and implement a large-scale rollout of new or revised OS software and business applications. Progent can also supply engineers and technicians to help your company to plan for and complete a company relocation or consolidation designed to cause the least possible interruption to your productivity.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced 24x7 remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the health of vital devices.
Progent offers several security service bundles intended to deliver larger institutions an objective and comprehensive network security evaluation from a team of certified security consultants. All Progent's security evaluation packages incorporate a collection of services including automated scans from inside and from beyond the network security perimeter, expert analysis of scanned data by certified security engineers, creation of a report explaining the results, plus a live concise executive outbrief and an in-depth live review for internal network managers.
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a revamped architecture. These improvements favorably impact key areas including manageability, availability, compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, design an efficient test and rollout strategy, and train your IT team to maintain your Exchange 2013 environment. Progent also offers affordable online consulting and management for Exchange Server 2013.
Progent provides small organizations a pair of ultra-affordable network security inventory scanning packages that include, at a set fee, remotely managed scans of your network security profile which are evaluated by certified security specialists who assess the data collected by the remote scan, present objective summaries of your current security vulnerability, and make suggestions for improvements. Progent has developed two complementary security inventory scanning packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while providing enterprise-quality evaluations of your network's exposure to attack.
E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of corporate email by providing constantly updated spam and virus blocking, policy management, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting tools plus outbound email filtering to help you repair your email environment and specify and enforce company email policy.
MS Communications Server provides IM and presence as part of a scalable, enterprise-grade package featuring enhanced security, transparent integration with other Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and improved business efficiencies, enhanced individual productivity, and stronger IP protection. Microsoft Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide remote and onsite configuration support and troubleshooting help for your Office Communications Server environment and can help you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to design and carry out a smooth upgrade that will add significant strategic value to your IT system
ProSight Reporting is an expanding family of real-time reporting plug-ins created to work with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to network users, lessening the complexity of designing, integrating, managing, and accessing enterprise information and database programs in environments ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's service specialists in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into cohesive environments with full sharing and collaboration functionality. Allowing productive cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class assistance to companies that depend on these technologies to maintain their strategic edge. Progent's consultants can also assist you to integrate Apple's iPhones and iPads with your Windows network.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to help you to plan, install, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Progent's Microsoft-certified consultants can provide economical online and on-premises expertise, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines compliance settings control, keeps track of network resources, protects against company data leakage, provides health reporting, allows safe end-user self service, and delivers a common control mechanism for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help your organization with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent's pricing policy is to bill for remote service and on-premises help by the minute. As a result, you are billed only for delivered services. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers in-person support, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. Also, Progent imposes no service activation charge and requires no monthly commitment for services provided during normal business hours. Many service firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity avoids big bills for fast fixes so you won't be forced to allow minor problems to fester.