Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web applications, and other critical business data. Progent offers Grand Rapids, Michigan businesses support from BlackBerry-certified consultants who can assist companies to maintain their BlackBerry environments or transition smoothly to a modern smartphone solution.
As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for organizations regardless of size, effective integration and maintenance of BlackBerry solutions has become more difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-qualified engineers who can help small organizations to design, manage, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven online support model, gives small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their IT system.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and control BlackBerry smartphones across your business, define security policies that are right for your business, develop custom wireless applications, and make sure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.
BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for collaborative programs like schedules, contact lists, tasks, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server integration with Exchange Server, mobile workers with BlackBerry smartphones have effortless connectivity with Exchange email as well as to IM-enabled applications via Microsoft Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified consultants can help you design, deploy, and maintain BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
Progent's Remote BlackBerry-Certified Consulting Services is Fast and Affordable
For companies in Grand Rapids, Michigan who require fast and affordable help from a certified BlackBerry support professional, Progent delivers efficient remote assistance from a veteran network support team who have provided IT solutions to companies in every state in the country. (See Progent's customer testimonials.)
Online support avoids travel expense and allows consultants to solve technical issues quickly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and offer professional help in areas including fixing synchronization problems, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements analysis, solution architecture, installation strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a mobile wireless solution that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and hardware products match your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, server hardware and mass storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can help you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-qualified security engineers to run company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
To ask Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.