Consulting and Technical Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful solutions for achieving location-independent connectivity to email, scheduling, web applications, and other critical business data. Progent offers Grand Rapids, Michigan companies the expertise of BlackBerry-certified experts who can assist organizations to maintain their BlackBerry deployments or migrate smoothly to a current mobile solution.

As the complexity of small company IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for businesses regardless of size, effective deployment and support of RIM BlackBerry technology has grown more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses frequently resort to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support model, gives small companies an affordable solution for incorporating RIM BlackBerry technology productively into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and thoroughly.

BlackBerry BES Server Integration Help
The BlackBerry BES Server gives companies a single and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure consistent information for collaborative programs like schedules, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, users carrying BlackBerry handsets can have effortless connectivity with Exchange messages as well as to IM-capable applications through Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified engineers can help you plan, configure, and support BlackBerry BES Server so you can optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Progent's Remote BlackBerry-certified Consulting Services is Quick and Affordable
For companies in Grand Rapids, Michigan who require quick and economical access to a certified RIM BlackBerry consultant, Progent delivers effective remote help from a veteran network support team who have delivered network solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel expense and allows consultants to solve technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer professional help in areas such as troubleshooting synchronization problems, setting up BlackBerry BES Server, and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements assessment, system design, installation planning and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a wireless solution that meets your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and hardware products meet your requirements, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning options for software editions, server hardware and storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry expert can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run network-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, set up the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
To contact Progent about professional assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.