Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other critical business data. Progent can provide Grand Rapids, Michigan companies support from BlackBerry-premier experts who can help companies to manage their BlackBerry environments or transition efficiently to a modern mobile solution.
As the sophistication of small business IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, successful integration and support of BlackBerry technology has grown increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations often turn to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's proven remote service delivery model, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their IT network.
Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
Progent locations in Michigan State
Consulting Support for BlackBerry BES Server
RIM's advanced solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange, Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted in wireless transit to provide maximum security. BlackBerry BES Server also simplifies a wide variety of crucial management jobs that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can help you utilize BlackBerry Enterprise Server to do basic jobs like:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Update BlackBerry device firmware wirelessly
- Manage user configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to implement key tasks not supported by the entry-level BES Server Express. These procedures include:
- Set up and support BlackBerry's high-availability architecture using virtual servers
- Deploy BlackBerry devices remotely
- Set custom administration roles
- Automatically track and report on the overall health of your system
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad range of problems concerning synchronization, handset detection, email reconciliation, web browsing, wireless connections, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote support for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses low and, by handling problems quickly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, solution design, roll-out planning and execution, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management model and hardware products meet your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software versions, server hardware and mass storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry expert can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
To contact Progent about engineering support for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.