Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were once among the most popular products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other critical business data. Progent can provide Grand Rapids, Michigan companies support from BlackBerry-premier experts who can help companies to manage their BlackBerry environments or transition efficiently to a modern mobile solution.

As the sophistication of small business IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, successful integration and support of BlackBerry technology has grown increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations often turn to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's proven remote service delivery model, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their IT network.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services

Consulting Support for BlackBerry BES Server
RIM's advanced solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange, Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted in wireless transit to provide maximum security. BlackBerry BES Server also simplifies a wide variety of crucial management jobs that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-premier engineers can help you utilize BlackBerry Enterprise Server to do basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage user configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to implement key tasks not supported by the entry-level BES Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability architecture using virtual servers
  • Deploy BlackBerry devices remotely
  • Set custom administration roles
  • Automatically track and report on the overall health of your system

Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad range of problems concerning synchronization, handset detection, email reconciliation, web browsing, wireless connections, IM, PC software configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote support for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses low and, by handling problems quickly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, solution design, roll-out planning and execution, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management model and hardware products meet your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry expert can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
To contact Progent about engineering support for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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    Progent can provide expert remote consulting services to help organizations connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that utilize on-premises IT assets as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.

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    Progent's Cisco-certified wireless experts can help your organization to assess the advantages of adopting Cisco Wi-Fi controllers to manage Wi-Fi deployments of any size. Progent can help you to support and debug your current Wi-Fi network or help you design and carry out an efficient migration from earlier generation wireless controllers to modern solutions.

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    Hyper-V 3.0 Virtual Server Technology Professional

    Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including multitenancy, agile infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce network expenses and improve availability.

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    Microsoft Windows Server 2003 Network Load Balancing Manager Support Outsourcing

    Progent offers high availability load balancing support covering network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.

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    Small Business Technicians

    Progent provides the services of Microsoft and Cisco-Premier network support professionals to show customers economical alternatives to help companies maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's expert engineers can assist you to improve your information system's e-mail infrastructure, security, availability, throughput, and network management.

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    Progent can assist small and medium-size companies to deploy unified remote endpoint management platforms for maintaining devices used by teleworkers.

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    Progent offers clients the services of consultants who have been awarded some of the IT industry's most prestigious certifications. Progent believes that clients have the right to know that their IT support providers have formal training as well as extensive real-world experience so that Progent's clients can use Progent's service with trust. Often, vendor credentials like the CCIE brings priority for significantly superior vendor help than is offered to non-certified consultants, enabling Progent to deliver customers a better class of IT service. In addition, recognized credentials such as CISA or ISSAP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by using the services of accredited IT experts.

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  • Signature-based Virus Protection Support and Setup
    Signature-based Virus Protection Computer Consulting

    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to guard endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new attacks.

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