Consulting Expertise
Wireless Technology Consulting
Grand Rapids, Michigan Small and Midsize Business Networks
RIM BlackBerry Consulting and Tech Support
Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most popular products for achieving mobile connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Grand Rapids, Michigan businesses the expertise of BlackBerry-certified experts who can assist organizations to manage existing BlackBerry environments or migrate efficiently to a current smartphone solution.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for businesses of any size, effective deployment and support of RIM BlackBerry technology has become more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently resort to external support firms who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry-based solutions economically and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry technology productively into their information system.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and control BlackBerry devices throughout your company, define security policies that are right for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
Technical Support Services for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Exchange, Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during wireless transit to provide optimum security. BES Server also streamlines a wide selection of key management jobs ranging from smartphone setup and updates to mobile security and high availability.
Progent's BlackBerry-certified consultants can help you use RIM BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Upgrade BlackBerry device software wirelessly
- Control user configurations with BlackBerry's vast library of policies
Progent's BlackBerry-premier engineers can also help you to utilize BES Server to perform key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Install and manage BES Server's high-availability infrastructure based on VMware
- Install BlackBerry devices wirelessly
- Establish specialized management roles
- Monitor and analyze the health of your system
Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For businesses in Grand Rapids, Michigan who require quick and affordable help from an authorized RIM BlackBerry support professional, Progent offers effective remote help from a seasoned support staff who have provided network solutions to organizations in every state in the United States. (Refer to Progent's client testimonials.)
Remote support avoids travel expense and lets engineers fix technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry technologies and can provide professional help in areas such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant system architecture for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can in addition assist your business to resolve a broad range of problems associated with synchronization, device recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote help for small company networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support costs at a minimum and, by handling issues quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements assessment, solution architecture, deployment planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration approach and hardware products match your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software versions, processors and mass storage, network design, and application set up.
To optimize network security, Progent's BlackBerry consultant can assist your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting assistance for BlackBerry wireless integration, call
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An index of content::
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System Center Configuration Manager automates software provisioning and updating, centralizes security and compliance settings management, inventories network resources, protects against corporate data leakage, performs health monitoring, enables safe end-user self service, and delivers a single control mechanism for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can assist your organization with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid environments.
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Progent's Microsoft engineers offer advanced support in implementing, operating and troubleshooting any edition of Project Server and can deliver a broad range of cost-effective online support services based on proven best practices to assist organizations of all sizes to get all the benefits of this powerful project management solution. Support services offered by Progent include solution planning, installation and migration, strategies for safe file and status sharing among local and offsite users, network optimization, and customized online training classes.
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Cisco Network Management Server Troubleshoot Expert Network Management Technical Support
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Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent can also help you to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.
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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
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NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with continual replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 185 miles away from one another. Progent's roster of veteran IT experts can help you to plan, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your technical needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing guidance with tasks like assigning shelf IDs, determining aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your disaster recovery system to prove adherence with industry standards and regulatory mandates.
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Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to suit your unique company requirements. Progent’s Microsoft-certified support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce consulting services for secure, company-wide information sharing plus interfacing with Customer Relationship Management packages.
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Progent's Cisco certified networking consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
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Progent's productive atmosphere will make you a better professional by enhancing your information technology knowledge and boosting the loyalty of your clients. Progent delivers this promise by recruiting the best consulting talent for you to operate with, offering an advanced network and communications infrastructure, using proprietary software tools to enable the maximum quality of support, and by streamlining our operational models for attracting and retaining customers.
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Les Kent has a 35-year history of effective technology integration, executive administration, marketing, and operations. He has shown a knack for creating sophisticated information technology solutions during his time as as a network designer, software developer, project manager, implementation consultant, and problem solver for small businesses, start-ups, and global enterprises.
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Progent offers customers the services of engineers who have been awarded some of the IT industry's most prized credentials. Progent thinks that clients have the right to be sure that their IT support consultants have accredited testing as well as broad real-world backgrounds so that Progent's customers can use Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for substantially better vendor support than is available to non-certified service providers, allowing Progent to offer customers a higher class of computer support. In addition, major credentials such as CISM or CISSP for network security can help enterprise clients to show compliance with regulatory demands by engaging the assistance of accredited IT experts.
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Sales Office Onsite Technical Support
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Operations Manager Integration
Technical Support Services for Microsoft Operations Manager
Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced IT service packages, small businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small business networks world-class reliability, protection, and productivity.
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Setup and Support for 8500 Wireless Controller
802.11ac Migration Technical Support Services
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, administer, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
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Cisco offers an extensive product line of routers including routers designed to provide the security, bandwidth, and reliability demanded by organizations ranging from small offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.
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If you are a network engineer with technical support expertise, teaming with Progent and assisting Progent's clients will enhance your skills through interaction with Progent's team of motivated, world-class consulting experts. Progent's commitment to providing IT consulting and computer help to small and midsize businesses will give you the chance to work closely with business leaders and contribute significantly to the success of dynamic companies. In addition, Progent's virtual office network offers state-of-the-art tools for remote service and wireless connectivity to help you to deliver speedy fixes when you troubleshoot mission-critical problems.
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Threat Management Gateway Setup and Support
Expert Microsoft Certified Threat Management Gateway 2010 IT Services
Forefront TMG 2010 is based on the proven security technologies of Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a one-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, permits customized reports generated by SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft consultants can help you to design and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
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SQL 2008 Support and Setup Support
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Amazon Marketplace Web Service Coder
Microsoft and Cisco Certified Amazon MWS integration training Integration
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
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Flex Series Wireless Controller Information Technology Consulting
prime infrastructure Online Troubleshooting
Progent's certified wireless experts can assist you to evaluate the benefits of adopting Catalyst wireless controllers to manage wireless networks of any scale. Progent can help you to maintain and debug your current Wi-Fi environment or help you plan and implement an efficient migration from earlier generation Wi-Fi controllers to current solutions.
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Network Consultant for Microsoft Activesync
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Progent’s consultants provide experience in a variety of disciplines relevant to mobile networking including network infrastructure, Activesync, wireless protection, wireless email, Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft certified experts can save your company time and money by applying their wireless background to show you how to choose and configure wireless networking solutions that make sense for your business. Progent can also optimize your network architecture so that wireless appliances perform more reliably.
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Office SharePoint Server 2007 Support and Help
Microsoft Office SharePoint Server 2010 Technical Support
Progent's Microsoft-authorized consultants can show you how to rationalize the economic justification for implementing Microsoft SharePoint 2007, advise you on the most sensible edition of SharePoint for your circumstances, offer configuration and integration services, help you to install Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and customized application software to operate with Microsoft SharePoint Server 2007, develop a comprehensive security plan that incorporates portal technology, and provide maintenance and Help Desk support.
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CRISC Certified Risk and Information Systems Control Engineers
CRISC Certified Risk and Information Systems Control Consultant
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management solution following leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.
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Hybrid cloud integration Technology Professional
Hybrid cloud integration Consulting Services
Progent offers advanced remote consulting to help companies integrate their information networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help you to design and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid topologies that combine on-premises IT assets as well as public cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration support services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
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SQL Server 2017 Standard Support Outsourcing
SQL Server 2017 Management Studio Support and Help
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's consultants offer online or on-premises support ranging from as-needed design assessment or debugging to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
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Monitoring and Reporting Support Services
Microsoft Operations Manager Online Consulting
Progent provides a selection of IT support bundles for small companies. These information technology outsourcing and network monitoring services are based on the proactive problem handling capabilities of Microsoft Operations Manager 2007, a state-of-the-art network and IT management product that monitors the availability, performance, and security of your network and identifies incipient problems before they can bring down your network. With Progent's affordably priced network support packages, small companies can select a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
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IT Outsourcing White Paper
White Papers for Advantages of IT Outsourcing
Progent’s IT outsourcing packages provide economical network support for medium-size organizations. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or developing an on-line eCommerce application, outsourcing your network engineering services can reduce expenses and minimize uncertainties, allowing network support expenses to increase in a more moderate and manageable fashion than is possible by amassing a large, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and highly available network architecture for your vital Windows-powered applications such as Windows 2008, Exchange Server, and SQL Server 2008.
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