Consulting Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular products for achieving mobile connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Grand Rapids, Michigan businesses the expertise of BlackBerry-certified experts who can assist organizations to manage existing BlackBerry environments or migrate efficiently to a current smartphone solution.

As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for businesses of any size, effective deployment and support of RIM BlackBerry technology has become more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently resort to external support firms who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry-based solutions economically and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry technology productively into their information system.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and control BlackBerry devices throughout your company, define security policies that are right for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Technical Support Services for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Exchange, Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during wireless transit to provide optimum security. BES Server also streamlines a wide selection of key management jobs ranging from smartphone setup and updates to mobile security and high availability.

RIM BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-certified consultants can help you use RIM BlackBerry BES Server to perform routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control user configurations with BlackBerry's vast library of policies

Progent's BlackBerry-premier engineers can also help you to utilize BES Server to perform key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Install and manage BES Server's high-availability infrastructure based on VMware
  • Install BlackBerry devices wirelessly
  • Establish specialized management roles
  • Monitor and analyze the health of your system

Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For businesses in Grand Rapids, Michigan who require quick and affordable help from an authorized RIM BlackBerry support professional, Progent offers effective remote help from a seasoned support staff who have provided network solutions to organizations in every state in the United States. (Refer to Progent's client testimonials.)

Remote support avoids travel expense and lets engineers fix technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry technologies and can provide professional help in areas such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant system architecture for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can in addition assist your business to resolve a broad range of problems associated with synchronization, device recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote help for small company networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support costs at a minimum and, by handling issues quickly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements assessment, solution architecture, deployment planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration approach and hardware products match your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software versions, processors and mass storage, network design, and application set up.

To optimize network security, Progent's BlackBerry consultant can assist your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.