Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most successful products for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other vital business data. Progent can provide Grand Rapids, Michigan businesses support from BlackBerry-certified consultants who can assist organizations to manage their BlackBerry environments or transition smoothly to a current smartphone platform.
As the sophistication of small company IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for businesses of any size, successful integration and support of RIM BlackBerry technology has become more difficult. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations often turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, gives small companies an affordable solution for incorporating RIM BlackBerry technology seamlessly into their IT network.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you track and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
Progent locations in Michigan State
Consulting and Technical Support Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, Lotus, or Novell GroupWise clients to transmit and receive messages that are encrypted in transit to provide maximum data protection. BES Server also simplifies a wide selection of crucial management tasks that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can help you use RIM BlackBerry Enterprise Server to do basic jobs like:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Update BlackBerry smartphone firmware remotely
- Manage user and group configurations with BES Server's vast library of IT policies
Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry BES Server to perform important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Set up and support BES Server's fault-tolerant architecture based on virtual servers
- Install BlackBerry devices remotely
- Set specialized administration roles
- Automatically track and report on the overall health of your BlackBerry system
Professional RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible by phone to provide expert technical help to businesses in the Grand Rapids area or throughout the state of Michigan. Progent's seasoned online consulting team has helped IT organizations solve network issues and cut IT service expenses in every state in the United States and built a substantial base of loyal customers. (Refer to Progent's client testimonials.)
Progent offers online assistance for a wide selection of issues associated with BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified experts can in addition help your company to troubleshoot a broad range of issues concerning synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, IM, desktop application configuration, and Desktop Redirector.
As a top innovator in providing nationwide remote help for small company networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support expenses at a minimum and, by solving issues promptly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation issues, registering and deleting BlackBerry device clients, activating passwords, configuring wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also show you how to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and assist you to select and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, install the MDS and IM, deploy access control lists, control Microsoft Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs assessment, solution architecture, roll-out strategy and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to create a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which management approach and physical components meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.
To optimize system protection, Progent's BlackBerry-certified consultant can help your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to run company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
To get in touch with Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.