Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most popular products for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent offers Grand Rapids, Michigan companies the expertise of BlackBerry-premier professionals who can assist organizations to maintain their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the norm for businesses regardless of size, effective integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations often resort to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of experience, coupled with Progent's proven remote service delivery model, gives small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their business information system.
Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can track and support BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom mobile software, and make sure that your IT network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and thoroughly.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
Progent locations in Michigan State
Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry wireless handsets, offering a centralized platform for controlling key tasks like device deployment, upgrades, and retirement and also offering a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Exchange, Groupwise, or Lotus Domino messaging servers and BlackBerry users and allows remote synchronization.
BlackBerry Enterprise Server features a wealth of security options starting with automatic data encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent flexibility in selecting levels of protection to meet the special needs of your environment. Progent's BlackBerry certified consultants can help you to select advanced security features and activate them wirelessly. Examples of these over-the-air selectable security features include:
- Lock down a device
- Wipe data from a missing BlackBerry smartphone
- Lock out Bluetooth
- Enable built-in protection against malicious attacks
BES Server also offers flexibility in determining how to prevent BlackBerry users from installing or executing unsecure or prohibited code. Progent can assist you to choose protective processes such as:
- List precisely which applications are permitted on the device
- Prevent third-party programs from allocating non-volatile storage on the smartphone
- Determine what resources external applications can access on the device
- Limit the kinds of access external programs running on the device can establish
- Prevent all third-party programs from being loaded or run on the smartphone
Professional RIM BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's authorized BlackBerry engineers are accessible remotely to provide expert assistance to companies in the Grand Rapids area or anywhere in Michigan. Progent's seasoned online technical support experts have helped businesses resolve network problems and reduce IT service costs in each state in the U.S. and built a substantial following of satisfied clients. (See Progent's client testimonials.)
Progent can provide online assistance for a broad selection of technologies associated with BlackBerry products such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, configuring wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help you to define and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry consultant offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and equipment meet your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and mass storage, network design, and application configuration.
To optimize system security, Progent's BlackBerry expert can help your company to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest improvements to support your BlackBerry environment.
Contact Progent to Get Support from a BlackBerry-Certified Specialist
In order to ask Progent about engineering expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.