Mobile Technology Consulting
Grand Rapids, Michigan Small and Midsize Business Networks
BlackBerry Smartphone Consulting and Tech Support
Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other critical business data. Progent can provide Grand Rapids, Michigan companies support from BlackBerry-premier experts who can help companies to manage their BlackBerry environments or transition efficiently to a modern mobile solution.
As the sophistication of small business IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, successful integration and support of BlackBerry technology has grown increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations often turn to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's proven remote service delivery model, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their IT network.
Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
| City | Address | Phone | Link |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Grand Rapids | 38 Fulton Street Grand Rapids, MI 49503 United States |
(616) 330-1110 | Grand Rapids Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
Consulting Support for BlackBerry BES Server
RIM's advanced solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange, Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted in wireless transit to provide maximum security. BlackBerry BES Server also simplifies a wide variety of crucial management jobs that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can help you utilize BlackBerry Enterprise Server to do basic jobs like:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Update BlackBerry device firmware wirelessly
- Manage user configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to implement key tasks not supported by the entry-level BES Server Express. These procedures include:
- Set up and support BlackBerry's high-availability architecture using virtual servers
- Deploy BlackBerry devices remotely
- Set custom administration roles
- Automatically track and report on the overall health of your system
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad range of problems concerning synchronization, handset detection, email reconciliation, web browsing, wireless connections, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote support for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses low and, by handling problems quickly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, solution design, roll-out planning and execution, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management model and hardware products meet your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software versions, server hardware and mass storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry expert can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
To contact Progent about engineering support for BlackBerry mobile wireless technology, call
An index of content::
Microsoft Exchange 2003 Engineer
Exchange Server 2003 Troubleshooting
Progent's Microsoft-certified professionals offer computer help and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, configuration, administration, and support expertise for Microsoft Exchange Server include planning, installation, project management, local and remote technical support, Help Desk Call Center support, certified security consulting, and comprehensive network management outsourcing.
Server Virtualization Specialists
Remote Consulting Server Consolidation
With virtual servers, companies are able to operate multiple virtual machines on a single physical server. Virtualization technology allows IT organizations to enjoy all the advantages of server segmentation, while avoiding the costs associated with buying extra server equipment. Virtualization is the enabling technology for private clouds, which provide major benefits such as lowering the costs of capital equipment, facilities, and management while enhancing information security, system availability, and disaster recovery. Other useful server management options are server monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management specialists can help you with all areas of server consolidation and management to enable your company to contain costs and save time.
24 Hour Amazon EC2 firewall integration Reporting
Amazon Web Services hybrid cloud solutions Outsourced Programming
Progent can provide affordable remote support to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Live Communications Server 2007 Services
Integration Support Live Communications Server
Microsoft Office Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade package offering advanced protection, seamless compatibility with other Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. The product allows cost savings and improved operational efficiencies, enhanced individual output, and stronger intellectual property protection. Microsoft Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support and troubleshooting help for your Office Communications Server 2007 deployment and can help you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and carry out a smooth upgrade that will add business value to your IT system
Cisco Certified Expert Part-Time CIO Professional
24x7 Chief Information Officer Computer Consultants
Progent offers the part-time or temporary services of a veteran Chief Information Officer who can provide strategic direction to assist you select and support network technology to meet your present needs and that can be a solid foundation for your growth. Progent's temporary Chief Information Officer consulting services offer financial leverage to companies trying to optimize the impact of their network expenditures but who are unable or hesitant to take on another executive-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable team of engineers certified to support all leading operating systems and connectivity technologies plus a wide selection and business software, Progent is in an ideal situation to provide unbiased advice along with expert technical help for developing information systems that fit the special needs of your organization.
Online Troubleshooting SCDPM 2012 Cloud Backup
Online Help SCDPM 2012 Disaster Recovery
Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of all sizes to plan, implement, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier releases of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional help for resolving especially stubborn problems, or comprehensive project management services. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Signature-matching Virus Protection Technology Professional
ProSight Endpoint Protection Consultant Services
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the complete threat progression including filtering, identification, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new threats.
On-site Support Cisco Content Engine Network Module for Content Delivery
Consulting Services F5 Networks BIG-IP
Progent provides fault tolerant load balancing support covering network load balancing, load balanced program, network infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.
Network Specialist Small Office
Small Office Implementation Consulting Companies
For small organizations considering Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or send email to information@progent.com.
QTS/Herakles Data Center Consultancy
Engineers QTS Sacramento Natomas Data Center
The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation site or if your business is planning on migrating your main or disaster recovery system to the Herakles data center, Progent offers a range of budget-friendly consulting services including colocation migration, equipment installation and upgrades, network improvements, project management services, virtual server configuration, offsite network monitoring, streamlined system administration, application development, disaster recovery/business continuity planning and testing, security evaluation, and the use of Progent's Test Lab.
Technology Consultant Linux RedHat Online
Linux RedHat Online Support Organization
Progent provides national remote help and consulting services for businesses who run networks based on variants of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft products. Remote network consulting offers maximum return for your information technology budget by extending user productivity and limiting the hours billed for computer repair services. Sophisticated online support utilities and skilled technicians and engineers allow Progent to solve the majority of network issues without squandering time and expense by traveling to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a mix of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist with the most challenging system issues.
SPA300 Series IP Phone Professionals
IT Consulting Cisco VoIP phones Single Number Reach
Progent's CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
ASA Firewall with Firepower Network Consulting
Outsourcing Cisco ASA 5500-X with Firepower
The new ASA 5500-X Family of firewalls with Firepower Services offer significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, administer and debug firewall solutions based around Cisco ASA firewalls with Firepower Services.
Small Office Information Systems Firms
Small Office Computer Consulting Services
Progent offers organizations of all sizes world-class network online or in-person consulting for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security expertise for companies ranging from the small office to the global enterprise.
Fault Tolerant Inter-office Network Specialist
Fully Redundant Network Technology Professional
Progent’s high availability interoffice connectivity and 24x7 network infrastructure engineers can help small businesses create zero-downtime Interoffice connectivity through redundant networks with automatic failover. Progent’s Cisco Certified Internetwork Experts can design and implement high-availability Inter-office connections based on non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers affordable non-stop interoffice networking.
On-site IT Support Microsoft
Microsoft Office 2003 Network Specialists
To provide cost-effective network services for small businesses, Progent offers comprehensive IT outsourcing plans that offer small businesses quick access to technical expertise without requiring you to hire, educate, and manage a large in-house IT team. Progent’s IT outsourcing packages give you an economical alternative for creating a secure and reliable system for your important Microsoft Windows business productivity applications including Office XP and Microsoft Office 2003.
Microsoft Office System Outsourcing Technical Support
Computer Network Companies Microsoft Office XP
Progent’s IT outsourcing support offerings for small businesses feature designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-premises troubleshooting, fixing stubborn IT issues, and creating a company-wide security strategy. Progent can help you maximize network reliability and throughput with zero-downtime configuration, resilient network architecture, and proactive server monitoring. Progent also offers project management help for large-scale migrations and can assist with needs assessment, resource identification, BOM development, sourcing selection, purchasing coordination, and professional documentation. Progent’s IT outsourcing service also includes training for office productivity products such as Microsoft Office XP.
Shared Helpdesk Network Consulting
Service Desk Sharing Consulting Services
Progent's Network Call Center Outsourcing Support Services for desktop support are intended specifically for small businesses who require immediate access to a Help Desk Call Center with professional phone support and full escalation capability but who have to operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Consulting Java programming
Consultancy Microsoft Access application development
Progent’s expert programmers, database designers, and program management consultants can help enterprise clients to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by offering database architects and programmers skilled in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with additional data sources like Microsoft SQL and Excel to create data-intensive intranets and web portals. Progent also offers experience with multiple web development tools and can help clients to create, enhance, repair, or port web applications to take advantage of the latest advances in web technology.
802.11ac Wireless Online Help
Meraki Outdoor APs Network Engineer
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Windows 2008 Active Directory Consulting Services
Microsoft Active Directory Consultant Services
Microsoft Windows Enterprise Directory requires significant practical experience to integrate optimally across an enterprise. Progent’s Microsoft Premier consultants are experts in designing, integrating, and supporting sophisticated Enterprise AD installations. Progent’s areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual beta software configuration objects in production AD environments, and repair of failed installations of AD and Active Directory-integrated programs.
Microsoft LCS Server Instant Messaging Network Consultants
Microsoft LCS Server Instant Messaging Online Troubleshooting
Microsoft Communications Server delivers Instant Messaging and presence as part of a scalable, enterprise-grade package offering enhanced protection, seamless compatibility with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant solution. Successful implementations of Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can provide the expertise necessary to deliver all the benefits of Microsoft Office Communications Server throughout your whole corporation.
IT Services for Service Providers IT Consultants
IT Services for Network Service Firms Support Services
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own service brand as a transparent extension of your IT consulting team.
24-Hour Consultants Enterprise hybrid cloud solutions
Microsoft Azure hybrid cloud integration Engineers
Progent can provide expert remote consulting services to help organizations connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that utilize on-premises IT assets as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
prime infrastructure Troubleshooting
2500 Wireless Controller Computer Consultant
Progent's Cisco-certified wireless experts can help your organization to assess the advantages of adopting Cisco Wi-Fi controllers to manage Wi-Fi deployments of any size. Progent can help you to support and debug your current Wi-Fi network or help you design and carry out an efficient migration from earlier generation wireless controllers to modern solutions.
Hyper-V 3.0 Server Support Outsourcing
Hyper-V 3.0 Virtual Server Technology Professional
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including multitenancy, agile infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce network expenses and improve availability.
Online Support Microsoft Windows Server 2003 Network Load Balancing Manager
Microsoft Windows Server 2003 Network Load Balancing Manager Support Outsourcing
Progent offers high availability load balancing support covering network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Small Business Small Business Server Support
Small Business Technicians
Progent provides the services of Microsoft and Cisco-Premier network support professionals to show customers economical alternatives to help companies maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's expert engineers can assist you to improve your information system's e-mail infrastructure, security, availability, throughput, and network management.
Telecommuter Endpoint Management IT Consulting
Remote Employees Endpoint Management Remote Support Services
Progent can assist small and medium-size companies to deploy unified remote endpoint management platforms for maintaining devices used by teleworkers.
Apple Certified Desktop Technician (ACDT) Software Consultant
NNCSS Support Consultant
Progent offers clients the services of consultants who have been awarded some of the IT industry's most prestigious certifications. Progent believes that clients have the right to know that their IT support providers have formal training as well as extensive real-world experience so that Progent's clients can use Progent's service with trust. Often, vendor credentials like the CCIE brings priority for significantly superior vendor help than is offered to non-certified consultants, enabling Progent to deliver customers a better class of IT service. In addition, recognized credentials such as CISA or ISSAP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by using the services of accredited IT experts.
Signature-based Virus Protection Support and Setup
Signature-based Virus Protection Computer Consulting
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to guard endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new attacks.
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