Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful products for maintaining mobile access to messaging, scheduling, web applications, and other critical business data. Progent can provide Grand Rapids, Michigan companies support from BlackBerry-premier experts who can help businesses to maintain existing BlackBerry environments or migrate smoothly to a current mobile solution.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses of all sizes, successful deployment and maintenance of BlackBerry solutions has become increasingly difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations often resort to external consulting firms who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small companies an economical solution for integrating RIM BlackBerry products seamlessly into their business information system.
Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and safely.
Consulting Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange Server, Domino, or Groupwise users to send and receive emails that are encrypted during wireless transit to provide optimum data protection. BES Server also simplifies a wide variety of critical administrative tasks that span from smartphone configuration and updates to wireless security and high availability.
Progent's BlackBerry-premier engineers can assist you to use BlackBerry Enterprise Server to do routine tasks such as:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Update BlackBerry device software wirelessly
- Manage user and group configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-certified consultants can also assist your company to use BES Server to perform key tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Install and manage BES Server's fault-tolerant architecture using virtualization
- Install BlackBerry devices remotely
- Set custom management roles
- Automatically track and analyze the health of your system
Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs assessment, system architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration approach and equipment meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices about alternatives for software editions, server hardware and storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry-certified consultant can assist you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
In order to contact Progent about consulting help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.