For companies of any size in Grand Rapids Michigan, Progent can provide convenient, fast, and economical communication with CCIE-certified network experts. Cisco CCIEs are world-class networking experts who earn this elite recognition only after strenuous testing by Cisco. CCIEs can handle the most complex problems associated with network integration, repair, and configuration. Progent's CCIEs operate closely with Cisco's internal staff in identifying problems with Cisco IOS or NX-OS software and developing workarounds or obtaining program patches to fix problems. A Cisco CCIE has the experience to pinpoint the origin of network problems whether from hardware or software.

Progent can provide fast and affordable online access to a CCIE expert so that your company can obtain high-level assistance for complex network issues that are impacting your business but are outside the scope of your local IT maintenance resources. Progent's Cisco CCIE-certified engineers can access your network using advanced remote connectivity tools in order to provide rapid and affordable analysis and remediation of serious network issues.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or nationwide ISPs, and consequently their skills are not easily accessible to smaller businesses. Progent is one of the rare service firms that makes CCIEs accessible to help small and mid-size companies. In addition, Progent can provide fast contact with a CCIE by phone so that you can get immediate support for urgent network issues that are hurting worker productivity. To find out how to talk to a Progent CCIE for timely assistance with your network, go to Progent's online network help.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services


Progent has one of the largest teams of Cisco-premier CCIE consultants of any independent consulting company in the U.S. As a result, Progent offers unbeatable expertise in delivering connectivity solutions focused on Cisco technology. Because Progent is also a Microsoft Certified Partner and offers professional application help for a wide array of business applications, Progent can deliver comprehensive IT solutions that maximize the competitive value of your network.

CCIEs are an exceptional value since their deep expertise enables them to solve the most intractable problems rapidly. In typical instances, less seasoned consultants can spend many hours or even days wrestling with a task that a certified CCIE can resolve in minutes. Most Progent CCIEs are not only expert at Cisco products, but have a variety of advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and an important network protection certification such as CISSP or CISM. This permits Progent to provide complete services that incorporate a wide array of IT products without incurring needless costs and delays managing multiple consultants.

Software Update Management for Cisco Network Devices
Software update management is a vital and complex task. Timely and properly managed updating maximizes cybersecurity, regulatory compliance, availability, and functionality. Haphazard patch management can cause security vulnerabilities, compatibility problems, slow or inconsistent performance, unnecessary offline stretches, or loss of important features. Patching involves more than periodic updates of operating systems and applications for servers and endpoints. Firmware updates can be as vital for network infrastructure appliances such as routers, firewalls, and Wi-Fi APs.

Software Update Management Support for Infrastructure Devices

Progent can provide software update management expertise for network infrastructure devices from Cisco and other suppliers

Progent has delivered advanced help for Cisco infrastructure appliances for over twenty years and Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting updates to your ever-evolving information network. To find out about Progent's services for software update management, go to Progent's patch management services.

In order to learn more about Progent's consulting support services for Cisco network technology, select a topic:

Other Consulting Expertise Available from Progent
Progent also offers a a wide array of IT services in key areas to assist businesses to convert Cisco infrastructure technology into an integrated IT system that provides competitive value. A few of the consulting services available from Progent's subject matter experts include project management expertise, VMware vSphere deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network architecture and management, Microsoft Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, business continuity planning, Windows Server 2012 R2 configuration, penetration testing with NodeZero from Horizon3.ai, security vulnerability assessment, DBA and application expertise, and part-time CIO services.

Progent can also help your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that include physical and cloud-based resources and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

By offering an efficient centralized source for IT generalists and specialists, Progent can tailor fast, cost-effective, and comprehensive IT solutions that meet the unique needs of companies in Grand Rapids Michigan.



An index of content::

  • 24 Hour Progent Contact Contact Progent
  • 24-7 Tracking Service Costs Online Support Service Reporting Information Technology Consulting
  • 24-Hour Data Protection Manager 2016 and SharePoint Computer Consulting Support Outsourcing SCDPM 2016 Upgrade

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    Cisco Certified Expert Computer Consulting Wi-Fi VoIP phone integration

    Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for professionals who are mobile within office, warehouse, retail or other environments where management requires portable phones that provide more control, data security and durability than is achievable with the BYOD style of workplace communications. Integration of Cisco's wireless IP phones usually requires that IT teams set up and fine tune many key pieces of your Wi-Fi infrastructure including wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified experts offer online and onsite support to help your organization create and administer a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.

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    Cisco Network Management Solutions Outsourcing IT Support

    Progent's Cisco-Certified network engineers can help you to run Cisco's management utilities along with a selection of specialized third-party products to create a comprehensive network management solution in order to keep your environment running reliably, conserve expensive resources, guard your data, revive rapidly from hardware breakdown or deliberate assaults, and allow you to expand or reassign valuable resources sensibly and economically as your business evolves.

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  • Grand Rapids Michigan Cisco Small Office IT Consulting
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    Amazon Marketplace Web Service programming Development Company

    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

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  • Case Study Operations Manager
    Case Studies Microsoft Operations Manager

    Before Progent's MOM-based solution, network issues were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses created by MOM, Progent can now anticipate network troubles before they grow to be critical enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before customers know that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to provide small business IT systems enterprise-class availability, safety and productivity.

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  • Microsoft Azure hybrid cloud integration Technology Professional
    Integration Companies Google Cloud hybrid integration

    Progent can help you to design and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize local resources along with one or more public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud migration support services that include Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.

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  • 24-Hour Consultant Services WiFi 6 migration
    Cisco wireless controller Computer Engineer

    Progent's Wireless Consulting Services offer a fast, affordable way for companies of all sizes to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

  • Check Point VPN-1 Security Firms After Hours Check Point Sandboxing Network Security Testing

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    Support SQL Server 2017 Monitoring

    Progent's Microsoft-certified SQL Server 2017 experts can help you to plan and carry out an efficient upgrade from your existing SQL Server databases and applications to SQL Server 2017.

  • Cisco Certified CCIE Networking Firms Cisco Management Network Admin Companies
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  • HTML programming Specialists
    Consultancy Application Programming

    For assistance writing, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or the Web, Progent's expert team of program developers, database designers, and project managers can help ensure you get the job completed on time and within your budget. Progent's experienced software developers can provide affordable and expert online consulting for jobs as simple as creating VBA macros for Office Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.

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  • Classes Mac Office Outlook Trainer Entourage

  • Urgent Benefits for Microsoft Consultant Subcontractor Job
    Positions Compensation for Telecommuting Cisco Consulting

    Progent's compensation structure is based on revenue sharing, so just like working as an independent consultant, your income is entirely driven by your work effort. Certain of our support staff stress lifestyle issues and choose to work at an easy pace, utilizing our self-determined calendar to follow individual pursuits like hiking, motorcycle racing, snow boarding, surfing, vacations, or sharing free time with relatives and friends. Other consultants take advantage of the chance to make major bucks via lots of work and extended hours. Progent fully encourages both sides of the spectrum and everything in the middle.

  • Communications device patch management Consultant Services Specialists Network infrastructure patch management
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  • Computer Consultation Cisco Grand Rapids Cisco Solution Provider Grand Rapids, Kent County

  • 24x7x365 Meraki Outdoor APs Online Help
    Meraki MR20 Access Point Specialists

    Progent's Meraki Wi-Fi AP experts offer remote and on-premises support services to assist organizations of any size to plan, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers the same access, responsiveness, security compliance, ease of management and uptime for wired and wireless clients regardless of their mobility or device.

  • Computer Help Microsoft Partner Network Specialists Certified Microsoft Partner
  • Cisco Network Solutions Grand Rapids, MI
  • Consultancy CISSP Certified Security Systems Engineer CISSP Certified Cybersecurity Specialist
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  • Dynamics GP 2015 Excel Reports Developer Firm
    Dynamics GP 2015 Dexterity Integration Companies

    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud integration, works with popular handheld devices, permits one-time sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and hands-on experience to address the critical technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will optimize the return on your investment in this mission-critical product.

  • Consultants Helpdesk for Remote Workers Teleworker Solutions Remote Consulting
  • Consulting Exchange 2013 Unified messaging Exchange 2013 Integration Professional

  • ransomware recovery Consulting Services
    ransomware vulnerability Engineers

    Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's preparedness to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup environment that minimizes your exposure to a ransomware attack and aligns with your business needs.

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  • Consulting Team Grand Rapids, Michigan Integration Firm Grand Rapids-Lansing
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  • Desktop Monitoring Technical Consultant Support Remote Server Management
  • Development Companies MySQL WorkBench MySQL database Migration Consultants
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  • Navision and Dynamics NAV Remote Support
    Microsoft Dynamics 365 Business Central Integration

    Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified platform for financials, inventory control, operations control, project management, procurement, sales and marketing, supply chain management, and advanced reporting. Progent's Dynamics Business Central/NAV consultants can help you to maintain your legacy Dynamics NAV environment or migrate smoothly to a cloud-hosted, onsite, or hybrid deployment.

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  • 24-Hour Remote Support Services Microsoft LCS Server IM
    Microsoft LCS Server Instant Messaging Online Troubleshooting

    MS Office Communications Server provides IM and Real Presence in an extensible, enterprise-grade package featuring enhanced security, seamless compatibility with other Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved operational efficiencies, increased individual productivity, and stronger intellectual property security with this easy-to-administer, fault-tolerant solution. Successful implementations of Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-authorized professionals can provide the expertise necessary to deliver all the advantages of Microsoft Office Communications Server across your entire organization.

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  • Exchange 2013 Management Remote Support Services Expert Microsoft Certified Exchange 2013 Server Support and Integration

  • 24-Hour Dynamics GP Customization Consulting Services
    Dynamics GP Modifier Professionals

    Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can help you create reports that allow you to track your business more thoroughly, transforming raw data into useful insights into your company and customers.

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  • Exchange Hosting Specialist Microsoft Exchange Hosting Consultancy
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  • Firepower Management Center Computer Engineer
    ASA and PIX Remote Support

    Progent's Cisco-Certified technology experts provide professional PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of security, performance and availability for business networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progent's Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Fault Tolerant Inter-office Network Professional Fault-tolerant Interoffice Connections IT Consultant
  • Fortinet Firewall Audit VPN Security Firewall Network Install

  • Windows and Solaris Setup and Support
    Windows, UNIX, Solaris Specialists

    Progent can help you to plan and implement a smooth transition from a UNIX-based IT system to a network powered by MS Windows and suited for supporting Microsoft's powerful office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to preserve your data and minimize business disruption by designing an effective transition strategy that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing environment, transition strategy and testing, Microsoft Exchange migration expertise, data and application software porting, and server and mass storage transition and consolidation.

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  • Email Encryption Key Management Professional
    Award Winning Consult ProSight Email Guard Spam Filtering

    Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall.

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  • Server patch management Consultant
    Consultants Firewall patch management

    Progent's support services for patch management provide businesses of any size a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices printers and scanners, infrastructure appliances such as switches and wireless APs, and IoT devices like sensors and robotics.

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  • WatchGuard Firebox T70 Firewall Protection
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    Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools by SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight ASM protects local and cloud resources and provides a single platform to manage the complete threat progression including filtering, infiltration detection, containment, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.

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    Progent's Cisco-Certified technology consultants provide experienced PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of protection, speed and availability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progent's Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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  • Consulting for IT Service Firms Computer Consultant
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    Progent's Support for IT Service Organizations lets you take advantage of Progent's consulting experts under your own service brand as a seamless extension of your IT consulting staff.

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  • Consulting Services Hybrid cloud solutions
    Microsoft Azure hybrid cloud integration Consulting Services

    Progent can provide expert online support services to help organizations connect their networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can help you to design and manage hybrid environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that seamlessly combine local IT assets as well as public clouds. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 20 years of experience delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.

  • IP phones Integration Video Conferencing Remote Troubleshooting
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  • ISA 2004 Enterprise Edition Server IT Services
    Internet Security and Acceleration Server Technical Consultant

    Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.

  • Immediate Maryland Networking Consultant Illinois Software Security Consultant
  • Installation Progent's Management Progent Management Consulting Team

  • Database Development Specialist
    Database DBA Configuration

    Progent's Microsoft-certified database application developers can provide businesses of any size online support for leading database platforms including MS SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include installation and integration, application design and coding, administration support, replication strategies, storage management, performance tuning, data migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.

  • Integration Dynamics GP Microsoft Dynamics GP Computer Consultant
  • Integration Support Desk Management Services Helpdesk Management Services Consulting Services
  • Intrusion Detection Security Threat Bulletins Critical Security Protection Bulletins Technical Support Services
  • Cisco Security Consulting Firm Grand Rapids Muskegon Holland
  • Juniper Junos BGT Security Consulting Security Contractor Juniper Junos Network and Security Manager
  • Juniper SRX220 Router Cybersecurity Consultancies Emergency Juniper SRX Firewall Cybersecurity Contractor

  • Consultancy Windows Mobile 7
    Wireless Network Consulting

    Progent's professionals provide expertise in multiple disciplines relevant to mobile networking including system topology, Activesync, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's certified consultants can save your business work and money by applying their wireless expertise to show you how to choose and integrate mobile connectivity solutions that fit the needs of your business. Progent can also tune your network architecture so that wireless PDAs work more reliably.

  • Juniper SSL Router Consultant Juniper SA4500 SSL VPN Audit
  • Largest Horizon3.ai NodeZero Certified Threat Assessment Evaluation IT Services Horizon3.ai NodeZero Cybersecurity Penetration Testing

  • Work from Home Solutions Specialist
    Immediate Professional Telecommuter Solutions

    Progent has 20 years of experience helping small and mid-size companies to plan, deploy, optimize, manage, and troubleshoot computer networks that incorporate teleworkers.

  • Largest Remote Support Job Microsoft Engineer San Francisco Airport SFO Microsoft MCA Engineer Subcontractor Job

  • Automatic Topology Mapping Consultants
    Automatic Network Topology Mapping Outsourcing

    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, optimize and troubleshoot their networking hardware like routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating complex management processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or isolating performance problems.

  • MS Dynamics GP Grand Rapids Vender - Business Intelligence Help Glendale California Grand Rapids Dynamics GP-Great Plains Reporting Help Los Angeles County
  • Mac Online Technical Support Consult Professionals macOS Online Troubleshooting
  • Managed IT Services Services Managed IT Services Consultant Services
  • Mandriva Linux Consultant Services Debian Linux Professionals
  • Cisco Computer Consultants Grand Rapids Michigan
  • Meraki 802.11ac Access Point Support and Integration Technical Support Services Meraki MR32 Access Point
  • Meraki Dashboard Cloud Management Information Technology Outsourcing Group Networking Consultant Cisco Cloud Network Management
  • Meraki MR72 Access Point On-site Technical Support Meraki Air Marshal Technology Consulting
  • Microsoft Certified Partner System Center 2016 and Linux Integration Computer Consulting Emergency System Center 2016 Orchestrator Setup and Support

  • Telecommuting Technology Consulting Services
    Telecommuter Services Remote Consulting

    Progent has 20 years of background assisting small and mid-size organizations to design, implement, optimize, manage, and debug information networks that incorporate telecommuters.

  • Microsoft Exchange 2016 Professional Consultant Services Exchange Server 2010
  • Microsoft Exchange Server 2010 Upgrade Consult Specialist Microsoft Exchange Server 2010 Upgrade
  • Microsoft Exchange Server 2016 Upgrade Support Services Microsoft Certified Partner Professional Exchange 2016 Migration Planning
  • Microsoft Forefront TMG 2010 Support Threat Management Gateway 2010 Online Support Services
  • Microsoft LCS Server IM Professionals Microsoft LCS Server IM IT Consulting

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    Progent's Shared Help Desk service allows your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

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  • Microsoft Windows 10 Evaluation Online Technical Support Consultants Windows 10

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    Progent's certified Windows Server 2022 consultants can help your organization to plan and implement an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Remote management cards give network administrators complete control over a server without the requirement for an on-site presence. Through these management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, deploy, and support a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical assistance. Progent is familiar with a number of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.

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    Progent offers the support of certified consultants as well as experienced software developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and security consultants to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure a cost-effective and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.

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    Progent's UNIX platform consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Mandrake.

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    Progent offers access to the cost-effective support of remote Internet connectivity experts to assist your company to assess or enhance your ISP services so your Internet access solution meets your business needs. Services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and service plan comparison and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Network provisioning can include enhancing current routers and switches and deploying additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.

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    Microsoft Windows SUS allows network managers to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your network environment.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based management and world-class protection for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

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    Microsoft Windows Server 2008 R2 features high levels of performance, security, fault tolerance, expandability, and flexibility that accelerate productivity of local, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote engineering, technical support, and education services to assist your company to plan, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.

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    Stealth penetration checking is a key part of any comprehensive network security plan. Progent's security professionals can run extensive penetration checks without the awareness of your organization's in-house network support staff. Stealth penetration checking shows whether current security defense tools such as intrusion incident warnings and event history analysis are properly set up and consistently monitored. Progent can provide continuous autonomous penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks typical of the latest variants of ransomware.

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    Progent's Experts Group offers support in key areas including Macintosh integration and programs; Expertise for Linux-based, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM expertise; Strategic and vertical program support; Chief Information Officer, management information analyst, and project management outsourcing; Custom applications design and integration; Web site, eCommerce, EDI, and client information portal development and integration; DBM support and performance consulting; Management information consulting; and Telecommunications systems support.

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    For advanced project management support, Progent offers access to senior IT professionals with decades of experience in technology management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise clients adhere to leading practices to ensure that development or deployment projects are completed on time and on budget.

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    Cisco's Small Business family of APs are Linux-powered devices designed as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises integration and debugging services to help your organization to design, implement, upgrade, tune, administer and debug Cisco Small Business Wi-Fi AP deployments of any scale or architecture.

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    Progent's consultants can assist you with any stage of Azure cloud integration including needs analysis, readiness assessment, system design, pilot testing, deployment, centralized management, performance tuning, license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN connections so that your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure-based resources.

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    Progent has been delivering SharePoint consulting services since the first SharePoint product was released more than two decades ago, and Progent has the scope of technical knowledge to help organizations of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; decide if an on-premises, online or hybrid deployment is best suited for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management support or can help in individual jobs associated with your SharePoint 2013 deployment.

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    Progent's IT outsourcing services offer affordable network support for mid-size corporations. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or building an on-line business application, outsourcing your IT technical services can reduce costs and eliminate uncertainties, allowing network service budgets to grow in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a secure and highly available network foundation for your vital Windows-based business software including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.

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    Progent's Cisco CCIE-certified network infrastructure experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent's certified Cisco network security consulting professionals provide high-level PIX and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-level appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security holes.

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  • Windows Server 2022 and SCOM Technical Support Microsoft Certified Partner Integration Services Windows Server 2022 Windows Defender ATP

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    Juniper Junos BGT Security Organizations

    Progent's Juniper Networks-authorized network engineer can assist your company to plan and deploy Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and migrate efficiently from discontinued devices to current versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to enable you to streamline the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain environments that incorporate a combination of Juniper's software platforms.

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    Progent has 20 years of experience helping small and mid-size businesses to design, deploy, optimize, administer, and troubleshoot IT networks that support a remote workforce.

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