Cisco Certified Onsite and Remote Network Help
Grand Rapids Business Information Systems
For companies of any size in Grand Rapids Michigan, Progent can provide easy, fast, and affordable communication with Cisco CCIE-Premier network experts. Cisco CCIEs are top-level networking professionals who achieve this elite certification only after rigorous testing overseen by Cisco. CCIEs can tackle the most complex issues associated with network integration, repair, and optimization. Progent’s CCIE-certified support specialists work closely with Cisco's in-house staff in analyzing anomalies with IOS or Cisco NX-OS utilities and developing workarounds or obtaining software patches to fix problems. A Cisco-qualified CCIE can pinpoint the source of computer network difficulties whether from network appliances or software.
Progent can provide fast and affordable remote contact with a CCIE expert so your company has the opportunity to obtain high-level assistance for complicated network issues that are affecting your business but are outside the scope of your ordinary IT maintenance organization. Progent's CCIE-Premier consultants can connect to your system via advanced remote support utilities in order to perform rapid and low-cost analysis and repair of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for big corporations or national Internet providers, and so their services are not easily accessible to smaller businesses. Progent is among the few service organizations that makes CCIEs available to support small and mid-size companies. Also, Progent offers fast contact with a CCIE remotely so that you can receive timely help for urgent network issues that are hurting business productivity. To find out how to talk to a Progent CCIE for timely help with your network, visit remote network help.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
| City | Address | Phone | Link |
| Detroit | 535 Griswold St Detroit, MI 48226 |
248-233-9443 | Detroit Network Support Services |
| Grand Rapids | 625 Kenmoor Avenue SE, Suite 301 Grand Rapids, MI 49546 |
616-330-1110 | Grand Rapids Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 |
248-233-9443 | Southfield Network Support Services |
Cisco's extensive selection of both current and vintage networking devices familiar to Progent includes ASA 5500 Security Appliances and PIX 500 Firewalls, Catalyst Firewall Services Module, protected high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and switches, VoIP phones and systems, Catalyst and Nexus series switches, as well as data security and VPN solutions. Maintaining one of the largest groups of Cisco-premier CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's internal support specialists and Cisco's latest learning tools to keep at the leading edge of network technology.
To learn more information about Progent's consulting support services for Cisco network technology, choose a subject:
Progent also offers a broad selection of consulting services in key practice areas to help businesses to turn Cisco infrastructure products into a cohesive information solution that provides competitive value. A few of the consulting services available from Progent's subject matter experts include project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and integration, Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 support, network security vulnerability assessment, database administration and database development expertise, and part-time Chief Information Officer services.
Progent can also assist your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine local and cloud hosted resources and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
By providing an efficient one-stop source for network generalists and specialists, Progent can tailor fast, inexpensive, and comprehensive information technology solutions that align with the unique needs of businesses in Grand Rapids Michigan.
An index of content::
Microsoft Exchange Server 2016 Migration Planning Remote Support
Exchange Server 2016 Upgrade Planning Network Consulting
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring HLB for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
SQL Server 2012 AlwaysOn IT Consulting
Urgent PowerPivot for SharePoint Technology Consulting
Progent can provide the expertise of certified engineers and seasoned database application developers, DBAs, project managers, network infrastructure engineers, business continuity specialists, and data security consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Open Now Microsoft AD Professionals
Windows 2008 Active Directory Network Consulting
Windows Enterprise Directory requires significant practical experience to integrate optimally across an enterprise. Progent’s Microsoft Premier engineers are skilled in planning, deploying, and supporting complex Microsoft Enterprise Active Directory installations. Progent’s areas of proven competence with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual beta software configuration objects in online Active Directory environments, and fixing failed configurations of AD and Active Directory-associated programs.
QTS/Heracles Colocation Center Specialist
QTS Internet Data Center Engineer
The QTS Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation facility or if your company is planning on moving your main or disaster recovery equipment to Herakles/QTS, Progent offers a range of affordable services such as data center relocation, system installation and updates, infrastructure optimization, comprehensive project management, virtual server configuration, offsite network monitoring, streamlined system administration, application programming, business continuity planning and testing, data security assessment, and the support of Progent's Test Lab.
Top MCSE Expert Certified 64-bit Upgrade Support Outsourcing
After Hours 64-bit Server Online Help
Progent’s Microsoft-certified engineers can assist your organization to update your servers and/or desktops from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of moving to 64-bit processing, plan an efficient migration strategy that reduces business disruptions, and offer economical, professional remote help to assist your company to install 64-bit software and application programs on your existing hardware.
Testing Symantec VPN
Immediate Symantec Raptor Security Consultancies
Progent's Symantec experts can help you support discontinued Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor family or help you upgrade to newer firewall/VPN technology. Progent can also help you create and implement a complete security strategy that can incorporate firewall/VPN appliances and software, managed security and virus defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing technical help, maintenance, education, and security expertise.
CCIE Expert Certified Fully Redundant Network Consulting
Expert Microsoft Certified Network Consultant Fault Tolerant Interoffice Connectivity
Progent’s high availability interoffice connectivity and fault tolerant network infrastructure consultants can help small businesses achieve non-stop Interoffice connectivity through fully redundant networks featuring transparent failover. Progent’s CCIE engineers can design and implement ultra-reliable Inter-office connections based on fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide affordable 24x7 interoffice connectivity.
Engineers Windows Application Management
XenApp Virtual Application Delivery Services
Progent's Citrix experts can help you to plan, deploy, manage, and troubleshoot a virtualized application delivery solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support experts can help your organization to administer and maintain an off-site datacenter that offers high availability, advanced protection, and rapid recovery.
Award Winning Windows 10 Microsoft Deployment Toolkit Consultant
Computer Network Support Group Microsoft Windows 10 Upgrade
Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite evaluation and upgrade services for Windows 10 provided by Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and end users, and post-migration technical help.
Microsoft Technical Consultant Exchange Server 2000
Top Remote Troubleshooting Exchange 2000 Server
Progent is one of the most experienced network consulting companies for designing email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small businesses get the full benefits of Exchange Server 2000 for common scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.
At Home Workforce Helpdesk Services Online Technical Support
At Home Workforce Helpdesk Services Support
Progent can provide small and mid-size companies supplemental or fully outsourced Help Desk support for offsite workers.
VMware Site Recovery Manager and NetApp Services
Engineer VMware vRealize Automation vRA
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a consistent process for recovering services quickly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also allows non-disruptive testing for site recovery, upgrades and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager.
Network Installations Microsoft Office XP
Microsoft Office System Small Business Computer Consulting Group
Progent’s IT outsourcing services offer budget-friendly computer support for small companies. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or creating an on-line business solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting IT support expenses to grow in a more moderate and controlled manner than is feasible by assembling a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust network foundation for your vital business software powered by Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
24-Hour SCCM and SQL Server Computer Consulting
Online Consulting SCCM Boundary Groups
Configuration Manager automates application and device deployment and updating, centralizes compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, enables secure self service, and delivers a common point of control for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist your organization with any aspect of designing, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Microsoft Certified Professional Contract Jobs
24/7 Cisco Engineers Contractor Jobs
Progent is hiring a range of on-staff workers such as solutions-driven MCSEs; system experts with Cisco CCNP or CCIE credentials; and specialists in advanced system architecture with experience in mobile connectivity, wireless integration, high-availability systems, disaster recovery planning, data protection, and server virtualization. We are also seeking desktop support technicians, remote troubleshooting professionals, and CISSP or CISA certified security professionals. We are also looking for veteran managers who can operate effectively in our high-growth, virtual office environment. Progent works with independent professionals with in-depth knowledge and field experience in high-demand IT topics outside Progent's primary service concentration. Progent's Experts Team hires independent consultants who can provide consulting and development services for strategic applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with non-Microsoft platforms such as Linux derivatives, Macintosh, or Sun, or offer expert help in areas like telecommunications, web development, Electronic Data Interchange, web commerce, or database management. Freelance contractors premier by Progent cooperate with Progent's in-house consultants to provide end-to-end solutions for small business networks.
Dynamics GP/Great Plains On-site Support
Dynamics GP Power BI Support Outsourcing
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and ERP package built, like all Microsoft accounting tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its segmented design you can license only the capability you currently require, with the ability to add users and increase functionality when necessary. Progent’s Microsoft Dynamics GP support engineers can help you install, customize and administer the latest release of Dynamics GP or upgrade smoothly from an older release.
Hyper-V 3.0 Server Troubleshooting
Hyper-V 3.0 Virtual Consultants
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in important areas including multitenancy, flexible infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to benefit from Hyper-V to deploy and manage virtual servers to cut network costs and improve productivity.
After Hours Wireless LAN Online Support
802.11 Wireless LAN Consulting
Progent can help you design, configure, manage, monitor, and troubleshoot an efficient Wi-Fi network infrastructure, select sensible technology, and configure access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a complete 802.11ac wireless network security strategy that is well aligned with the security plan for your entire business network.
Urgent Network Health Assessment Consultancy
ProSight Network Health Check Specialist
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable and safer Active Directory implementation. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with information security regulations, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and restore, and less downtime.
Top Ranked SQL Server 2014 Monitoring Network Consultant
SQL Server 2014 Cluster Shared Volumes Network Consulting
SQL Server 2014 incorporates major improvements in key areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently across all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises services that include system design, configuration, management, remediation, and application development expertise to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Development Firms Amazon Glacier integration
Amazon cloud integration Contract Programming Firm
Progent can provide cost-effective online support to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Award Winning Application Consultants Project Server 2010
Microsoft Project Server Scheduling Technology Professional
Progent's Microsoft-certified consultants can provide advanced expertise in implementing, operating and debugging any edition of Project, Microsoft Project Server, and Project Online and can provide a wide variety of cost-effective remote consulting services following proven best practices to help organizations of any size to receive all the benefits of this leading platform. Services offered by Progent include solution design, software configuration and migration, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Microsoft Office 2003 System Engineers
IT Service Provider Microsoft Office
Progent's pricing model is to charge for remote service and in-person visits by the minute. Consequently, you are charged only for delivered support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in regions where Progent provides on-premises support, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. In addition, Progent applies no service activation fee and requires no monthly commitment for support services provided during normal working hours. Many support organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids big bills for fast solutions so you will not be tempted to allow minor problems to stay unaddressed.
24/7 ProSight Network Health Assessment Consultant Services
Active Directory Review Consult
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable and more secure Active Directory implementation. Both versions also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with data security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability.
Microsoft Virtual Machines IT Consultants
MS Microsoft Virtual Server Technology Professional
Microsoft Virtual Server, hosted on the Windows Server platform and powered by software first produced by Connectix, provides the performance needed to accomplish server consolidation, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-class computing network with high expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance ROI in application programming and piloting, migration from outdated mission-critical applications, and server consolidation. Progent's professional Virtual Server experts can help your IT staff to evaluate and integrate Microsoft Virtual Server 2005.
Small Business Server 2003 Network Engineer
Small Business Server Premium Add-on Network Consultants
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires a network consultant with real-world background and broad knowledge in planning and building effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and servicing network solutions based on the SBS suite of servers and programs.
Remote Workers Data Protection Online Consulting
Top Rated Teleworker Data Protection Online Troubleshooting
Progent can assist small and medium-size organization to design, deploy, verify and troubleshoot backup systems needed to support a remote workforce.
Windows, UNIX, Solaris Online Troubleshooting
Windows, UNIX, Solaris Network Engineer
Progent's UNIX platform consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you a convenient one-stop source to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
WiFi Security Consulting
Information Technology Consulting Cisco Meraki wireless
Progent’s Wireless Consulting Services provide a fast, economical way for companies of any size to configure, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Microsoft Office Security Consulting Company
Largest Microsoft Office 2003 Computer Consultancy Services
Progent's pricing policy is to charge for phone service and in-person help per minute. Consequently, you owe exclusively for received support. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no initialization fee and asks no retainer for services delivered during regular working hours. Many service firms demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with big bills for quick repairs so you will not be forced to allow minor problems to stay unaddressed.
CCIE Expert Certified Online Support Services 7900 Series IP Phone
7800 Series IP Phone Professional
Progent's CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Consulting Services Cisco Firepower 2000 Series Firewalls
Cisco Firepower 4000 Series Firewalls Online Troubleshooting
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include unified management of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
Microsoft Exchange Support and Setup
Exchange 2003 Online Help
Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the experience to complete your project rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Custom Microsoft Visual Basic Programming Firm
Reports Custom Excel
For custom application development, Progent can provide programming experts to write business software in areas such as eCommerce, web development, Microsoft Business Solutions packages including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to create custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Blackberry Services
BlackBerry Software Online Troubleshooting
Progent can provide the services of RIM BlackBerry-certified experts who can help small companies to design, administer, and repair BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, combined with Progent's proven online support model, provides small businesses a cost-effective solution for integrating BlackBerry devices and software seamlessly into their information network.
Consultants Cisco VoIP Phones and Unified Communications
Cisco VoIP Phones and Unified Communications Help and Support
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Virtual Support Desk IT Services
Shared Support Desk Support Outsourcing
Progent’s Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
System Center 2016 and NetApp Integration Information Technology Consulting
System Center 2016 and Office 365 Integration Network Consultants
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center solution.
Security Management Consultants
Security Consulting CISM
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of performance that information security professionals are expected to learn. CISM provides executive management the assurance that consultants who have qualified for their CISM credential have the experience and capability to provide effective security administration and consulting services.
Online Help Microsoft Exchange Upgrade
Microsoft Exchange 2003 On-site Technical Support
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.
Custom Software Design Firms
MySQL Clustering Consultant Services
Progent’s team of expert software programmers, relational database architects, and project managers can assist large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing database architects and software programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other data sources such as SQL Server and Office Excel to create data-driven intranets and portal sites. Progent also can provide expertise with web development technologies and can help businesses to build, expand, troubleshoot, or port web applications to utilize the latest advances in web technology.
Computer Consultants Windows 2008 Failover Cluster Server
Fault Tolerant Data Center Troubleshooting
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds helping small organizations to reduce network downtime by offering affordable online consulting support for disaster recovery/business continuity planning, high-availability IT architecture, backup/restore systems, and transparent maintenance. Progent’s business continuity consultants can help you to develop and validate an efficient business continuity plan that matches your business goals and IT budget. Progent’s disaster recovery engineers can assist you to architect, deploy, and support fault-tolerant technologies including non-stop Internet connectivity, virtualization, clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.
Building to Building Wireless Case Study
Wireless Example Application
Progent provided a wireless integration environment that enabled a school to increase efficiency and avoid the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate sites up to 2.5 miles apart and can extend to even greater ranges. This wireless solution offered improved performance and dependability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided immunity to outside interference.
Support and Setup SCCM Application Management
SCCM MDM Integration Support
Configuration Manager automates software provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health reporting, allows safe self service, and delivers a common control mechanism for administering mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Windows 10 Compatibility Testing Phone Support
Support Services Windows 10 Pilot Testing
Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning and management, infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and users, and post-migration consulting support.
District of Columbia Small Office IT Consulting Services
Computer Outsourcing Louisiana
If your business does not require emergency remote help but you think you will need assistance with your network soon, you can save time and money and guarantee that the right IT skill will be ready when you require it by getting in touch with a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Select Topic: