Grand Rapids Offsite Workforce Configuration Advisor
Voice/Video Conferencing Systems Consulting
Expanding your at-home workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience helping SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Grand Rapids company to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from as-needed expertise for getting you over challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Grand Rapids, Michigan companies to with any facet of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and centralized management.
Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from leading vendors enable virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many organizations utilize multiple conferencing products to accommodate their different partners and clients. Progent's communications experts can help your organization to manage your existing voice/video conferencing ecosystem and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that supports presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to deploy and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus editing and playback for training. To learn more about Progent's consulting expertise for Cisco Webex and for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features such as voice/video conferencing, persistent chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and assist your business to optimize your WAN architecture to host them.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Grand Rapids, Michigan organization, call
An index of content::
Remote Consulting Windows Server 2019 USB Drive Witness
Consultants Windows Server 2019 USB Drive Witness
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Check Point 6000 Firewalls Protection
Open Now Check Point 5000 Firewalls Consultant
Progent's Check Point firewall consultants can help you design, deploy, and manage firewall environments built around Check Point Software NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also assist you support older Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.
Cisco Firepower NGFW Firewalls Consulting Services
Cisco Firepower NGIPS Computer Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of advanced security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to build and centrally manage network ecosystems that span local offices, data centers, and cloud resources.
Immediate Windows 7 Training Consultant
Windows 7 Backup and Restore On-site Support
Progent's certified consultants can provide remote and on-premises support expertise to assist you to manage, support, and repair computers powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, online access, smartphone and tablet management, wireless network design, and remote network monitoring.
Technical Support Services Microsoft Project Server 2010
Project Server 2013 Technology Consulting
Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, managing and troubleshooting all versions of Microsoft Project Server and can deliver a broad range of affordable online support services following proven best practices to assist organizations of any size to receive all the benefits of this powerful platform. Services available from Progent include system design, software configuration and migration, strategies for secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Windows and Linux Troubleshooting
Linux, Windows Consultant Services
If your company network combines Linux platforms with Windows, Progent can show you how to incorporate your IT resources into a unified network that permits all your OS platforms to run side by side for easy management, seamless information exchange, high dependability, superior throughput, and tight security. Progent's UNIX/Linux and Windows integration assistance offerings feature network infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and management, online technical support and troubleshooting, on-site technical support, and Help Desk outsourcing.
UNIX with Windows Technical Consultant
Solaris with Windows Engineer
If your company computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can show you how to incorporate your servers into a unified network that permits all your operating systems to run side by side for easy administration, seamless information exchange, high reliability, enhanced throughput, and tight security. Progent's UNIX and MS Windows coexistence assistance services feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical support and repair, in-person technical support, and Helpdesk support.
Top CRISC Risk Identification Remote Troubleshooting
Risk Assessment Integration Support
Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery strategy to prepare for an IT network catastrophe. Progent can help you develop a comprehensive disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, high-availability network solution that addresses reliability issues covering a broad array of network technologies and processes.
Workspace ONE Endpoint Management Network Services
Expert Microsoft Certified VMware Workspace ONE Management
Progent's network consultants can help your company to automate desktop software update deployment by providing expertise with management solutions that include Configuration Manager 2007, SMS 2003, and WSUS.
Mac Virus Recovery Outsourcing
Support and Setup macOS and Cisco ASA Firewalls
Progent's CISM-certified security consultants can show you how to protect your Apple Mac environment through expert support offerings including running security audits, clean up after virus and denial of service attacks, setting up firewalls, implementing safe off-site and mobile access, deploying monitoring software for protection against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the particular goals of your corporate information system.
Cisco ASDM Firewall Management Onsite Technical Support
Specialist Cisco AnyConnect
Progent’s Cisco-Premier technology consultants provide professional PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and safe access services. Ranging from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, performance and reliability for business networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative solutions. Progent’s Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Hyper-V Consultant
Virtual Server Administration Website Online Help
Progent's network professionals can assist you to analyze the potential advantages of Hyper-V-powered server virtualization for your company, perform test implementations to verify Hyper-V's operation with your line-of-business applications, evaluate your network and server architecture for smooth operation with virtual server solutions, assist you in migrating to Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to monitor and administer Hyper-V, provide world-class consulting help for improving the security of your virtual servers, design and test disaster recovery procedures that maximize network availability, and provide continuing consulting and maintenance including affordable remote repair and comprehensive Help Desk services.
Progent's Management Onsite Support
Progent's Management Support Group
Progent's management team includes industry veterans with years of experience providing computer consulting services, troubleshooting, and long-term IT planning to businesses ranging from startups to Fortune 500 companies. Great service calls for great personnel, and Progent stands out by having assembled a management staff able to provide customers with the top service value available anywhere.
Intune Endpoint Protection Online Technical Support
Computer Consultants Intune and Apple iOS
Progent's Intune consultants can assist your organization to assess the strategic case for utilizing Intune for managing your web-facing mobile computers including laptops, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist you to define security policies, set up pilot environments to evaluate the benefits of Intune for your environment, install Intune across your enterprise, combine Intune with SCCM for single-console change management, and provide ongoing support for your Intune solution.
24 Hour Onsite Technical Support System Center 2016 and Skype for Business Integration
System Center 2016 Azure Integration Online Help
System Center 2016 provides important enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from a prior release of System Center, or debug your System Center environment.
Specialist Firesight
ASA Firewalls IT Consultants
Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX 500 or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
PCLinuxOS Linux Consulting
Ubuntu Linux Professionals
Progent's Linux consulting services offer small and mid-size businesses and developers support for administering and maintaining Linux systems that operate with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide range of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Windows 2012 R2 Clustering Support
Microsoft Certified Windows Server 2012 Failover Cluster Support Services
Progent's certified failover clustering experts can help businesses to assess the benefits of adopting Microsoft Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, assist you to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.
Expert Development Amazon AWS hybrid cloud integration
Enterprise hybrid cloud solutions Engineers
Progent can provide expert online consulting support to help organizations connect their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that seamlessly combine physical resources as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration services that include Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Microsoft Certified Exchange 2019 Planning Professional
Exchange 2019 DLP IT Consultants
Progent can assist you in any facet of your migration to Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing HA architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook clients.
24x7x365 Windows Server 2008 Hyper-VI Network Consultant
After Hours Windows Server 2008 Hyper-VI Support and Help
Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, availability, expandability, and flexibility that improve output of local, remote, and mobile workers. Progent's network professionals can provide affordable online engineering, troubleshooting, and education services to help you to plan, implement, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.
Hybrid cloud Consultant Services
Amazon AWS hybrid cloud integration Development
Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid topologies that combine on-premises IT assets as well as cloud services. To assist you to integrate public clouds with networks, Progent offers a range of cloud integration services such as Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Cisco Architecture Consulting Services Firm
Cisco Certified CCIE Online Troubleshooting
Progent can assist your organization to deploy Cisco's infrastructure technology to create a robust basis for your onsite, cloud-centric, or hybrid data center and improve operations in vital areas such as hardware consolidation, security and compliance, versatility, reliability, and disaster recovery.
Cloud Backup Security Help and Support
ProSight Data Protection Services Consultants
ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables fast recovery of critical data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical information.
Professionals System Center MOM
Application Monitoring Technology Consulting Services
Remote continuous network monitoring, proactive alarms, and actionable reports are vital to preserving the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has progressed so far that companies of any size can get a level of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as economical service packages designed to help you to detect and fix a most network issues before they get big enough to impact your business.
Remote Technical Support Telecommuting
Immediate Helpdesk for At Home Workers IT Consulting
Progent has 20 years of background helping small and medium-size organizations to design, deploy, optimize, administer, and debug information networks that incorporate an at-home workforce.
Case Studies Proxim Wireless
24 Hour Building to Building Wireless Example Application
Progent delivered a wireless networking environment that allowed a school to increase productivity and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote locations as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative offered better bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it provided immunity to outside interference.
24-Hour Professionals UNIX
Online Help Solaris
Progent's Solaris platform consulting services offer small and mid-size companies and software developers support for administering and supporting Sun Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of experience provides you with an easy single source to help you create and manage a secure and robust mixed-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Microsoft Entourage and Exchange Online Support
OS X and Exchange Technology Consulting Services
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who run Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send email, search the GAL, import addresses, synchronize calendars, and invite fellow workers to conferences with your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.
Services Google Cloud firewall integration
Google Cloud GKE Engineers
Progent can provide cost-effective online and onsite support to help companies to move any portion of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Aten IP9001 Consulting Services
Consultants Peppercon eRIC
Remote management cards offer network administrators complete control over a server without the requirement for an on-site presence. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and support a fault-tolerant business network that includes remote server management cards and Progent can use these remote management cards to provide efficient off-site technical help. Progent has experience with a variety of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
SPS Network Consulting
Microsoft Office SharePoint Server 2013 Information Technology Consulting
Progent’s Microsoft-certified experts can provide small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or customers to connect to, organize, distribute and interact with relevant information, files, and applications and to communicate with other people. It enables faster and better decisions, more efficient sharing across teams and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible within and outside a business network. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge they’ve created in a way that makes data easy to locate, download and re-use.
Cisco PIX Migration Support Outsourcing
Award Winning Cisco PIX Firewall Technical Support Services
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still offers consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you determine whether to migrate to next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out an efficient migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Infor SyteLine CloudSuite Financials Professionals
Infor SyteLine CloudSuite Financial Analysis Consultancy
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing and service organizations to manage complex supply chains and improve the efficiency of critical processes to get products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP consultant with over two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises consulting that can range from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and database administration.
Exchange 2019 Disaster Recovery Setup and Support
Exchange Server 2019 Support and Integration
Progent can assist you in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook.
Office SharePoint Server 2016 Professional
After Hours SharePoint Help and Support
Progent’s Microsoft-certified experts can provide small and midsize businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and data. SharePoint Portal Server offers a common spot for your workers or customers to access, organize, distribute and interact with useful data, files, and software and to communicate with one another. It enables quicker and better decisions, more effective access across groups and more economical business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge available within and outside a business network. Windows SharePoint Services join workers, customers, teams and projects with the knowledge they’ve developed in a manner that makes data convenient to find, download and re-use.
24x7x365 RV Series VPN Router IT Consultant
Edge Routers Computer Consultants
Cisco has developed a full product line of routers that includes appliances built to provide the protection, bandwidth, and availability required by organizations from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.
Technology Consulting Exchange Online Archiving
Microsoft 365 integration with on-premises environments Online Support Services
Microsoft supports transparent hybrid networks that integrate Office 365 and local Exchange systems. This allows you to have some mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any phase of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on time and within budget.
Consultant Rates Professionals
Consulting Rates Tech Services
Progent's pricing policy is to charge for remote service and on-site help by the minute. As a result, you pay only for delivered services. Progent does not demand a higher rate for after-hours or priority service, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no minimum charge and asks no monthly commitment for support services provided during normal business hours. Many support organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates large invoices for fast fixes so you will not be forced to allow simple problems to stay unaddressed.
Consultants Skype for Business security
Microsoft Skype for Business Instant Messaging Professional
Progent's Microsoft-certified consultants can provide online and on-premises expertise for companies of all sizes to evaluate the costs/benefits of migrating to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified data security consultants can help you create and verify a security environment for your Skype for Business solution that meets regulatory standards.
Technical Support Services SMS Server Upgrade
Technical Support Services Systems Management Server
Systems Management Server provides added functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the net administrative costs of managing and configuring software by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to advising you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's migration and update services can lower cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop sensible procedures and policies to manage handheld computers and smart portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that includes standards, processes and IT products to keep your IT computer system protected.
WatchGuard Firebox M570 Firewall Security Team
WatchGuard Firebox M-Series Firewall Network Security Auditing
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Cisco ASA 5500-X Firewall with Firepower Information Technology Consulting
Computer Consulting Firepower Management Center
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Access application development Services
After Hours Microsoft Office Access Design
Progent offers cost-effective online consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers expert assistance for Access application development, database conversion, performance tuning, BI reporting, and maintenance. Progent also offers custom online classes for Office Access programming and DBA services.
Microsoft Dynamics GP ERP Information Technology Consulting
Technology Consulting Services Microsoft Dynamics GP
Progent can show you how to plan and execute a smooth migration to Dynamics GP so that you preserve your data, improve your security, enhance your analytics, take full advantage of Microsoft Office support, and reduce business interruption by creating and following a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom line-of-business applications and eCommerce programs that work seamlessly with Dynamics GP 2010/Great Plains 2010.
Microsoft Dynamics AX Information Technology Consulting
Macola Development Company
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to match your specific company requirements. Progent’s Microsoft support experts provide expertise in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting services for safe, company-wide information sharing as well as interfacing with Customer Relationship Management packages.
24x7x365 SharePoint Server 2013 Computer Consulting
Microsoft Office SharePoint Server 2019 Computer Consultant
Progent’s Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for intelligently coordinating people, teams and information. SharePoint Server provides a common spot for your employees or clients to access, organize, share and interact with relevant data, files, and software and to communicate with one another. Microsoft SharePoint allows faster and better decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the data they’ve created in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can help you to manage your existing SharePoint ecosystem or migrate to the current version of SharePoint.
Virtual Service Desk Consulting Services
Emergency Extended Call Desk Professional
Progent's Network Call Center Outsourcing Support Services for PC desktop technical support are intended specifically for small organizations who require immediate availability of a Help Desk Service Center with professional telephone support and effective escalation options but who have to operate within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
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