To get immediate remote help with computer security issues, businesses in Grand Rapids Michigan can find world-class support from Progent's certified security professionals. Progent's online support staff is available to offer efficient and low-cost assistance with security crises that are impacting the productivity of your network. Progent's security engineers are certified to support environments powered by Microsoft Windows, Linux, macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's broad selection of services encompasses firewall technology, email filtering and encryption, secure network infrastructure, and disaster recovery preparedness. Progent's technical support staff has earned the world's most advanced security accreditations including CISM and Information System Security Architecture Professional.
Progent offers online security support on a by-the-minute basis without minimum minutes and without additional fees for sign-up or off-hour support. By billing per minute and by providing top-level support, Progent's billing policy keeps expenses under control and eliminates situations where quick solutions entail major expenses.
Our System Has Been Hacked: What Do We Do Now?
In case your network is currently fighting a network security crisis, go to Progent's Emergency Remote Computer Support to find out how to receive immediate help. Progent has a pool of certified cybersecurity experts who offer remote and on-premises support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to protect against future attacks.
For businesses that have planned in advance for a security breech, the step-by-step post-attack response procedure outlined by Global Information Assurance Certification is Progent's recommended method of handling a major security penetration.
Overview of Progent's Security Services
Coordinating data security plus preparedness for restoring vital data and systems after an attack requires a continual program that entails an array of tools and procedures. Progent's certified professionals can help your organization at all levels in your efforts to safeguard your IT system, from security evaluation to designing a complete security program. Key areas supported by Progent's security consultants include Security Planning and Prevention, Information Recovery and Security Failure Analysis, and Managed Filtering of Email-Based Spam and Viruses.
Designing and Implementing Secure Networks
Any organization ought to develop a carefully thought out security plan that includes both proactive and responsive elements. The proactive plan is a collection of steps that helps to reduce vulnerabilities. The post-attack strategy defines activities to assist security personnel to assess the losses caused by an attack, repair the damage, record the event, and restore network activity as soon as feasible. Progent can advise you how to design protection into your company processes. Progent can set up auditing software, create and implement a secure IT infrastructure, and propose processes and policies that will enhance the safety of your computing environment. Progent's security experts are ready to assist you to configure a firewall, deploy secure offsite connectivity to e-mail and data, and configure an efficient VPN.
If your company is looking for an economical option for outsourcing your security administration, Progent's Round-the-clock Monitoring Services feature non-stop online network tracking and quick resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that comply with government data security standards. (Learn about Progent's Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
System Restoration and Security Forensics
Progent has skill in restoring networks and servers that have been compromised, are suspect, or have failed following a security breach. Progent can show you how to assess the losses caused by the attack, return your company to normal business operations, and recover data compromised as a result of the assault. Progent's security engineers can also oversee a thorough failure analysis by going over event logs and using a variety of proven forensics tools. Progent's background with security consulting minimizes your business disruption and permits Progent to suggest efficient strategies to prevent or mitigate new attacks.
Ransomware Removal and Recovery Services
Progent can provide the help of proven ransomware recovery consultants with the knowledge to rebuild an information system compromised by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock. For more information, visit ransomware cleanup and recovery consulting.
Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight line of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior analysis technology to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools incorporated within one agent managed from a single console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.
ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security companies to deliver web-based control and comprehensive protection for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of analysis for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. For more details, see Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's certified engineers can provide world-class specialized help in vital areas of network security including:
Information Risk Audits and Compliance Testing
Progent provides experience with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic system scans to identify possible security holes. Progent has extensive skills with these and similar utilities and can assist you to analyze audit reports and react appropriately. Progent's security engineers also provide web application validation and can conduct thorough assessments of corporate-wide security to determine your company's compliance with key industry security standards such as HIPAA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security covering in-place wireless equipment as well as portable handsets. Get additional information concerning Progent's Information Risk Evaluation and Security Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical services for Cisco's entire range of security and Virtual Private Network technologies such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM, secure broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Find out more information concerning Cisco Protection, VPN and Wireless Support.
Other Firewall and VPN Technologies
Stealth Intrusion Checking Services
In addition to being expert in a wide array of network security solutions from Microsoft and Cisco, Progent offers companies of any size expert support for products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers offer:
Unannounced penetration checking is a vital technique for allowing companies to find out how exposed their information systems are to potential threats by showing how thoroughly corporate protection processes and mechanisms stand up against authorized but unannounced penetration efforts launched by seasoned security engineers using advanced intrusion methods. Find out additional details about Progent's Penetration Testing Services.
CISM Security Support Expertise
Certified Information Security Manager defines the basic competencies and worldwide standards of service that information technology security professionals are required to master. It offers business management the assurance that those who have earned their certification have the experience and skill to offer effective security administration and engineering services. Progent can offer a CISM-certified consultant to help your organization in critical security disciplines including information protection governance, risk management, data security program control, and crisis response support.
Learn additional details about Progent's Certified Information Security Manager Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP experts are cybersecurity engineers who have been awarded CISSP certification as a result of demonstrated professional work, extensive study, and exhaustive examination. CISSP qualification indicates mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity management procedures, security design and test systems, connection control methodology, software development security, operations security, physical security, cryptography, telecommunications, network security, and disaster recovery planning.
Find out more information concerning Progent's CISSP Consulting Expertise.
CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Certified cybersecurity consultants have earned ISSAP certification following thorough testing and significant hands-on work with network security architecture. ISSAP consultants have comprehensive understanding of access control systems and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your business with all aspects of architecture security.
Read additional details about Progent's ISSAP Accredited Protected IT Infrastructure Consulting Services.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to help your organization to utilize current system security engineering principles and techniques in system development, evaluate system security designs based on cybersecurity engineering leading practices, produce cohesive system designs that include compliant security features for all critical system functions, define effective configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend practical security models that balance your operational requirements with your organization's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
CISA Security Auditor Consulting Services
The Certified Information Systems Auditor credential is a globally recognized achievement that indicates mastery in network security audit and control. Certified by ANSI, the CISA accreditation has consultants pass an exhaustive test administered by the ISACA international professional group. Progent can provide the services of a CISA-Premier security consultant trained to assist companies in the areas of IS audit process, IT enforcement, systems and infrastructure lifecycle, IT support, protecting data assets, and business continuity planning.
Get additional details concerning Progent's Certified Information Systems Auditor (CISA) Consulting Services.
CRISC-certified Network Risk Mitigation Experts
The CRISC program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and support IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified consultant to help you to develop and execute a workplace continuity plan that follows leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget. Progent's risk mitigation expertise is complementary to the services provided by Progent's CISA-Premier consultants for objectively assessing your IS control mechanisms and with the expertise of Progent's CISM-certified consultants for designing company-wide security policies and procedures.
Find out more information about Progent's CRISC Risk Management Services.
Global Information Assurance Certification Support Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of network security engineers. GIAC's goal is to assure that a certified security consultant possesses the skills needed to deliver support in vital areas of network, information, and software security. GIAC accreditations are recognized by companies and government organizations around the world including U.S. National Security Agency (NSA). Progent offers the help of certified security engineers for any of the network security services covered within GIAC accreditation programs including auditing security systems, security incident handling, intrusion detection, web-based application security, and SIEM solutions.
Read additional details concerning Progent's GIAC Information Assurance Expertise.
Contact Progent for Network Security Expertise
If your company is located in Grand Rapids Michigan and you need computer security expertise, call Progent at 800-993-9400 or refer to Contact Progent.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
Progent locations in Michigan State