For fast online help with computer security problems, businesses in Grand Rapids, MI, can find world-class troubleshooting by contacting Progent's certified security engineers. Progent's online support staff is available to provide fast and economical help with security crises that threaten the viability of your network. Progent's security engineers are premier to provide help for systems powered by Microsoft Windows, Linux, macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's wide array of services encompasses firewall expertise, email filtering and encryption, secure network infrastructure, and disaster recovery planning. Progent's support team has earned the industry's most advanced security accreditations including CISA and CISSP.
Progent provides remote security support on a per-minute model without minimum minutes and no extra charges for sign-up or after hours service. By billing per minute and by delivering world-class support, Progent's pricing policy keeps costs low and eliminates scenarios where quick fixes entail major expenses.
Our Network Has Been Attacked: What Should We Do Now?
If your network is currently experiencing a network security crisis, go to Progent's Emergency Online Technical Help to learn how to get fast aid. Progent maintains a team of veteran cybersecurity experts who offer remote and on-premises support that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to guard against future attacks.
For businesses that have prepared beforehand for being hacked, the step-by-step post-attack response procedure promoted by Global Information Assurance Certification is Progent's approved method of responding to a major security attack.
Overview of Progent's Security Expertise
Managing network security and staying ready for recovering vital information and systems following a security breach demands an on-going program that entails an array of technologies and processes. Progent's security professionals can help your business at whatever level in your attempt to safeguard your IT network, from security assessments to creating a complete security program. Important areas supported by Progent's security consultants include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Managed Protection from Email-Based Threats.
Designing and Building Protected Environments
Every company should develop a carefully considered security strategy that includes both proactive and reactive steps. The pre-attack strategy is a set of steps that helps to reduce security gaps. The post-attack plan specifies procedures to help security staff to inventory the damage caused by a breach, remediate the damage, record the event, and restore business activity as soon as feasible. Progent can show you how to incorporate security into your company processes. Progent can install scanning software, define and implement a secure IT infrastructure, and propose processes and policies to optimize the protection of your computing environment. Progent's security professionals are available to assist you to set up a firewall, design secure offsite access to e-mail and information, and install an effective VPN.
If your company is looking for an affordable option for outsourcing your security administration, Progent's Round-the-clock Network Support Options include non-stop remote server monitoring and immediate resolution of problems.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based infrastructure and that comply with government data security standards. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)
System Restoration and Failure Analysis
Progent provides expertise in recovering networks and computers that have been hacked, are in question, or have ceased to function because of a security attack. Progent can help evaluate the damage resulting from the assault, restore ordinary functions, and recover information lost owing to the attack. Progent's certified specialists can also oversee a comprehensive forensic evaluation by examining event logs and using other advanced forensics techniques. Progent's experience with security consulting minimizes your off-air time and allows Progent to recommend efficient ways to prevent or contain future attacks.
Ransomware Removal and Recovery Consulting
Progent offers the help of experienced ransomware recovery experts with the knowledge to rebuild a network that has suffered an attack by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware removal and restoration consulting.
Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight line of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis technology to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the entire threat lifecycle including protection, infiltration detection, containment, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with legal and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.
ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup processes and enables fast recovery of critical files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Learn more about ProSight DPS Managed Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security companies to deliver web-based management and world-class security for your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more information, see Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save up to half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's seasoned consultants can provide world-class specialized help in key facets of network protection including:
Vulnerability Evaluation and Compliance Testing
Progent offers expertise with security auditing tools like Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive network scans to reveal possible security gaps. Progent has broad skills with these and similar tools and can assist your company to analyze assessment reports and respond efficiently. Progent's security consultants also can perform web software validation and can conduct expert assessments of corporate-wide security to determine your company's compliance with key global security specifications such as HIPAA, NIST, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security including in-place wireless appliances plus mobile devices. Get more details about Progent's Information Risk Evaluation and Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver world-class technical support for Cisco's entire range of protection and Virtual Private Network solutions such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM, protected broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst Series switches. Find out additional information concerning Cisco Protection, VPN and Aironet Wireless Support.
Additional Firewall and Virtual Private Network (VPN) Consulting Services
Stealth Penetration Testing Services
As well as being expert in a wide array of network security technologies available from Microsoft and Cisco, Progent can provide organizations of all sizes top-level engineering services for security products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:
Unannounced intrusion testing is a key method for helping businesses to find out how exposed their IT systems are to real-world threats by testing how thoroughly network security procedures and mechanisms stand up to authorized but unannounced penetration efforts instigated by seasoned security specialists utilizing advanced intrusion techniques. Find out additional details about Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Consulting Services
Certified Information Security Manager defines the core competencies and international benchmarks of performance that IT security managers are expected to master. CISM offers executive management the confidence that consultants who have earned their accreditation have the experience and skill to provide efficient security management and consulting services. Progent can offer a CISM-certified expert to assist your enterprise in vital security areas including data security governance, risk assessment, information security program control, and crisis response support.
Learn more information about Progent's Certified Information Security Manager (CISM) Security Support Services.
CISSP Security Support Services
Progent's CISSP consultants are security engineers who have earned CISSP status through demonstrated experience, rigorous study, and exhaustive examination. CISSP qualification recognizes expertise in an international standard for information security. American National Standards Institute has given the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of knowledge covered within CISSP include cybersecurity management practices, security architecture and models, access permission methodology, applications development security, operations security, physical security, encryption, telecommunications, network security, and business continuity planning.
Read more details about Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Premier cybersecurity consultants are specialists who have earned ISSAP certification as a result of rigorous examination and extensive experience. field experience with network security design. ISSAP security experts have acquired comprehensive understanding of access control mechanisms and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.
Find out additional information about Progent's ISSAP Certified Protected Network Architecture Engineering Support.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow modern system security engineering principles and processes in system development, review and evaluate system security designs according to cybersecurity engineering leading practices, create cohesive system designs that include compliant security features for all key system functions, define effective configuration strategies to provide protection for operations, perform in-depth risk analysis, and recommend realistic security models that balance your operational goals with your company's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor accreditation is a globally recognized achievement that signifies expertise in network security auditing. Accredited by the American National Standards Institute, the CISA credential has consultants pass an exhaustive examination administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified security audit professional able to help businesses in the fields of information systems audit process, IT governance, network assets and architecture lifecycle, IT support, protecting data assets, and business continuity planning.
Read more details about Progent's CISA Support Services.
CRISC-certified Network Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate an IT professional's ability to design, implement, and support IS controls to mitigate risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity or disaster recovery plan based on industry best practices promoted by CRISC and geared to match your company's risk appetite, business goals, and IT budget. Progent's network risk management expertise is a good fit the services provided by Progent's CISA-Certified security engineers for impartially evaluating your IS management mechanisms and with the services of Progent's CISM-certified support professionals for designing security policies and procedures.
Get additional information about Progent's CRISC-certified Network Risk Mitigation Support.
GIAC (Global Information Assurance Certification) Professional Services
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of network security engineers. GIAC's goal is to make sure that a certified professional has the skills necessary to deliver services in critical categories of network, data, and application security. GIAC accreditations are acknowledged by companies and institutions throughout the world including U.S. NSA. Progent can provide the assistance of certified consultants for all of the network security services covered under GIAC accreditation programs including auditing IT infrastructure, incident handling, intrusion detection, web services security, and SIEM solutions.
Find out additional details about Progent's GIAC Information Assurance Services.
Depend on Progent for Network Security Support
If your company is situated in Grand Rapids or elsewhere in the state of Michigan and you need computer security support services, phone Progent at 800-993-9400 or go to Contact Progent.