For immediate remote assistance with computer security problems, businesses in Grand Rapids, MI, have access to world-class troubleshooting from Progent's certified security professionals. Progent's online service staff is ready to provide fast and low-cost assistance with security problems that are impacting the productivity of your IT network. Progent's security consultants are certified to support systems based on Windows, Linux, Apple macOS and OS X, Sun, and popular versions of UNIX. Progent's wide array of services encompasses firewall configuration, email security, protected system architecture, and disaster recovery planning. Progent's technical support team has earned the industry's top security certifications including CISA and ISSAP.
Progent offers online security support services on a per-minute model without minimum times and without additional fees for sign-up or after hours service. By billing by the minute and by delivering world-class help, Progent's billing policy keeps costs low and eliminates situations where quick solutions turn into major expenses.
Our System Has Been Attacked: What Do We Do Now?
In case your business is currently experiencing a network security emergency, visit Progent's Urgent Remote Computer Support to learn how to get fast aid. Progent maintains a team of veteran network security specialists who can provide remote and onsite support that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to protect against future exploits.
For companies that have planned in advance for an attack, the step-by-step incident handling procedure promoted by GIAC is Progent's recommended method of reacting to a serious security penetration.
Overview of Security Expertise
Managing network security and preparation for recovering critical data and systems after a security breach requires a continual process involving a variety of tools and processes. Progent's certified experts can support your organization at all levels in your efforts to guard your information network, ranging from security assessments to designing a comprehensive security program. Key areas covered by Progent's security consultants include Planning and Prevention, Data Restoration and Security Forensics, and Managed Protection from E-mail-Based Threats.
Planning and Implementing Secure Networks
Any company should develop a thoroughly considered security plan that includes both proactive and responsive activity. The proactive plan is a set of steps that works to reduce vulnerabilities. The reactive plan specifies procedures to help security staff to evaluate the losses resulting from a breach, remediate the damage, record the event, and revive business functions as quickly as feasible. Progent can advise you how to build protection into your business processes. Progent can set up scanning software, create and execute a safe computer infrastructure, and propose procedures and policies to maximize the protection of your computing environment. Progent's security experts are ready to assist you to configure a firewall, design safe remote access to email and data, and install an effective virtual private network (VPN).
If your company is interested in an economical way for outsourcing your security administration, Progent's Round-the-clock Monitoring Services include non-stop remote system monitoring and immediate response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that comply with regulatory security requirements. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)
System Restoration and Security Forensics
Progent offers skill in recovering systems and servers that have been hacked, are quarantined, or have stopped working as a result of a security breakdown. Progent can show you how to assess the losses caused by the breach, return your company to normal business operations, and retrieve data lost as a result of the breach. Progent's certified specialists can also manage a thorough forensic analysis by going over event logs and using a variety of advanced forensics tools. Progent's experience with security problems minimizes your downtime and permits Progent to propose effective measures to avoid or contain new attacks.
Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight family of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the entire threat progression including filtering, identification, mitigation, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also assist your company to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.
ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup activities and enables rapid restoration of critical data, apps and virtual machines that have become lost or corrupted due to hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security companies to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hardware environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about ProSight IT Asset Management service.
Special Security Expertise Offered by Progent
Progent's seasoned engineers can provide unique support in key facets of computer security such as:
Information Risk Audits and Security Compliance Assessment
Progent provides experience with security evaluation software like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive network tests to uncover potential security problems. Progent has extensive skills with these and similar tools and can help your company to understand audit reports and react efficiently. Progent's certified security engineers also offer web software validation and can conduct thorough assessments of corporate-wide security to determine your organization's compliance with important worldwide security standards including HIPAA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection including in-place wireless equipment as well as portable devices. Get additional information concerning Progent's Security Vulnerability Evaluation and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical services for Cisco's entire range of security and VPN products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst switches. Get additional information concerning Cisco Security, Virtual Private Network and Aironet Wireless Expertise.
Other Firewall and VPN Consulting Services
Unannounced Intrusion Testing Services
As well as supporting a wide array of security technologies from Microsoft and Cisco, Progent offers organizations of all sizes top-level consulting for security products from other major firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:
Stealth intrusion checking is a vital technique for allowing organizations to find out how vulnerable their networks are to serious attacks by showing how well network protection processes and technologies stand up against planned but unannounced penetration efforts launched by veteran security specialists using advanced intrusion methods. Get more details concerning Progent's Penetration Testing Services.
Certified Information Security Manager Security Support Services
Certified Information Security Manager (CISM) identifies the basic skills and worldwide standards of performance that information technology security managers are required to master. It provides executive management the confidence that consultants who have been awarded their certification have the background and knowledge to offer effective security management and engineering services. Progent can offer a CISM consultant to assist your enterprise in key security areas such as information security governance, vulnerability assessment, information protection program control, and crisis response management.
Find out more details concerning Progent's CISM Security Support Assistance.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP accreditation through demonstrated professional work, extensive study, and exhaustive examination. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has granted the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity management procedures, security architecture and test systems, connection permission systems, software development security, business processes security, hardware security, encryption, telecommunications, network security, and business continuity planning.
Learn more information about Progent's CISSP Consulting Services.
CISSP-ISSAP Certified Consultants for Secure Network Architecture
Progent's ISSAP qualified cybersecurity experts have earned ISSAP status following rigorous examination and extensive experience. field experience with information security design. ISSAP consultants have comprehensive knowledge of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-qualified security experts can help your company with all phases of secure network architecture.
Find out more details about Progent's ISSAP Accredited Secure Network Infrastructure Engineering Services.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your enterprise to follow modern system security engineering theory and techniques in system development, evaluate system security designs based on security engineering leading practices, produce viable system designs that incorporate compliant cybersecurity features for all critical system functions, define effective design strategies to provide operational security, perform comprehensive risk analysis, and propose realistic security models that balance your operational goals with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Support Expertise
The Certified Information Systems Auditor credential is an important achievement that signifies mastery in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass an extensive examination overseen by the ISACA international professional association. Progent offers the services of a CISA-certified security engineer trained to help companies in the fields of IS audit process, IT enforcement, systems and architecture lifecycle, information technology support, safeguarding information assets, and business continuity preparedness.
Get more details about Progent's Certified Information Systems Auditor (CISA) Support Services.
CRISC-certified Risk Mitigation Experts
The CRISC program was established by ISACA to verify a consultant's ability to design, deploy, and maintain IS control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help you to develop and execute a business continuity or disaster recovery strategy based on industry best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines. Progent's risk management services are complementary to the services provided by Progent's CISA-qualified security engineers for impartially evaluating your IS control mechanisms and with the services of Progent's CISM-certified support professionals for implementing security policies.
Find out the details concerning Progent's CRISC-certified Risk Mitigation Services.
GIAC Professional Expertise
GIAC was established in 1999 to certify the knowledge of IT security experts. GIAC's goal is to verify that an accredited security consultant possesses the knowledge necessary to deliver support in important areas of system, data, and application software security. GIAC certifications are acknowledged by companies and government organizations all over the world including U.S. National Security Agency. Progent offers the assistance of certified professionals for any of the network security disciplines addressed within GIAC accreditation topics including auditing IT infrastructure, security incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Learn more details concerning Progent's GIAC Information Assurance Services.
Contact Progent for Computer Security Expertise
If your business is situated in Grand Rapids or anywhere in Michigan and you need computer security expertise, telephone Progent at 800-993-9400 or see Contact Progent.