For immediate online help with computer security problems, companies in Grand Rapids Michigan have access to world-class troubleshooting by contacting Progent's certified security professionals. Progent's remote service consultants are available to provide efficient and affordable assistance with security emergencies that are impacting the viability of your information system. Progent's accredited security consultants are certified to support systems based on Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide world-class support for vital security and recovery technologies including AI-driven End Point Protection and Response, MDR (Managed Detection and Response), full system restoration testing, immutable backup, and off-site backup. Progent's broad selection of services encompasses firewall technology, email filtering and encryption, protected system design, and disaster recovery preparedness. Progent's technical support team has been awarded the industry's top security certifications including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional (ISSAP).

Progent provides online security support on a by-the-minute basis without minimum times and without additional charges for setup or after hours support. By billing by the minute and by providing top-level expertise, Progent's billing structure keeps costs under control and avoids scenarios where quick solutions entail major bills.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support staff are likely to be slower to become aware of a break-in and are less able to organize a quick and forceful defense. The more lateral movement ransomware can make inside a victim's system, the more time it takes to recover basic operations and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to carry out the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist you to identify and isolate breached devices and protect clean resources from being compromised. If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Are We Supposed to Do?
Network Security ConsultingIn case your network is currently experiencing a network security crisis other than ransomware, go to Progent's Urgent Online Technical Help to find out how to receive immediate aid. Progent maintains a team of seasoned cybersecurity experts who can provide online and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to protect against future attacks.

For companies that have planned in advance for being hacked, the step-by-step post-attack response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of responding to a serious security attack.

Introduction to Progent's Security Support Services
Coordinating data protection plus preparation for restoring vital information and functions after an attack demands an on-going effort that entails a variety of technologies and processes. Progent's certified security engineers can help your business at any level in your attempt to guard your information system, from security assessments to creating a complete security strategy. Important technologies covered by Progent's experts include Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Filtering of E-mail-Borne Threats.

Planning and Implementing Protected Environments
Every company ought to have a carefully thought out security strategy that incorporates both proactive and reactive steps. The pre-attack plan is a collection of precautions that works to reduce vulnerabilities. The post-attack strategy defines procedures to assist IT staff to evaluate the damage resulting from an attack, repair the damage, document the event, and revive business activity as quickly as feasible. Progent can show you how to incorporate security into your business operations. Progent can configure scanning utilities, define and build a safe IT architecture, and propose procedures and policies that will maximize the protection of your information system. Progent's security professionals are ready to help you to set up a firewall, deploy secure remote access to e-mail and data, and configure an effective virtual private network.

If your company is interested in an affordable option for jobbing out your network security management, Progent's Round-the-clock Monitoring Packages include continual remote system monitoring and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud resources and that comply with regulatory data security standards. (Find out about Progent's Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

System Restoration and Security Forensics
Progent provides expertise in restoring systems and devices that have been compromised, are in question, or have failed as a result of a security penetration. Progent can show you how to evaluate the losses resulting from the assault, restore ordinary functions, and recover information compromised owing to the event. Progent's certified specialists can also perform a comprehensive forensic evaluation by examining activity logs and utilizing a variety of advanced assessment techniques. Progent's experience with security consulting minimizes your business disruption and permits Progent to recommend efficient measures to avoid or contain new assaults.

Ransomware Removal and Restoration Consulting
Progent can provide the help of seasoned ransomware recovery consultants with the knowledge to rebuild an IT network victimized by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. To learn more, see ransomware removal and restoration services.

Work-from-Home Cybersecurity Solutions
Work-from-Home (WFH) employees commonly use their own computing devices and usually operate in a poorly secured physical space. This situation increases their vulnerability to cyber threats and requires judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, intensive end-user training, and the creation of security policies built on best practices. Progent's veteran team of telecommuter support consultants can help your business to design, configure and manage an effective cybersecurity solution that protects critical information resources in environments that include an at-home workforce.

Patch Management Services
Progent's support services for software and firmware patch management offer businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. Besides maximizing the protection and functionality of your IT network, Progent's software/firmware update management services allow your IT staff to focus on more strategic initiatives and activities that derive the highest business value from your information network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat management stack that includes computer learning algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in minutes to protect popular endpoints against modern cyberthreats including ransomware, known and zero-day malware, trojans, hacking toolkits, memory exploits, malicious scripts, invasive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the first incident response software deployed by Progent to gain control and visibility of a customer's network at the outset of a ransomware recovery. For more details, see Progent's SentinelOne-powered Extended Detection and Response (XDR) services.

Support for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver repeated, simultaneous, automated assessment of your network so you can find, rank, fix, and confirm cybersecurity weaknesses before threat actors can take advantage of them. Progent offers the support of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to perform comprehensive penetration tests of your perimeter and your internal network so you can evaluate your present security posture. Progent can also help you to strengthen your existing network security and can assist you to plan and deploy a unified cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To learn additional information about Progent's threat assessment solutions powered by on NodeZero's pentest products, refer to Consulting Support for NodeZero's Pentest Products.

Stealth Penetration (PEN) Security Assessment Services
Stealth penetration checking is a key part of any comprehensive network security strategy. Progent's security experts can perform thorough intrusion checks without the knowledge of your organization's internal IT staff. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion detection alerts and event log analysis are correctly set up and actively observed. Progent can provide ongoing autonomous penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks common to modern versions of ransomware. Get additional information about Progent's Stealth Penetration Testing Consultants.

Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight series of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's cutting edge behavior analysis tools to defend endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with government and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with advanced backup/restore technology vendors to produce ProSight Data Protection Services, a family of subscription-based offerings that deliver backup-as-a-service. All ProSight DPS services automate and monitor your data backup processes and enable non-disruptive backup and fast recovery of vital files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss caused by hardware breakdown, natural disasters, fire, cyber attacks like ransomware, user error, ill-intentioned insiders, or software glitches. Managed services in the ProSight DPS product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these managed services are best suited for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to deliver centralized control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other personal devices. Using Duo 2FA, whenever you log into a secured online account and give your password you are requested to confirm who you are on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized as this second form of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may register several verification devices. To find out more about Duo two-factor identity validation services, go to Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to a different hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's veteran consultants can provide world-class specialized help in key areas of IT security including:

Security Vulnerability Evaluation and Compliance Assessment
Progent offers expertise with information risk auditing software such as Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic system scans to reveal possible security holes. Progent has broad experience with these tools and can assist your company to understand assessment results and respond efficiently. Progent's certified security engineers also provide web application testing and can conduct thorough assessments of corporate-wide security to determine your company's compliance with major industry security standards such as FISMA, PCI, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security including in-place wireless equipment as well as portable handsets. Get more information about Progent's Security Vulnerability Audits and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth technical services for Cisco's complete range of security and VPN solutions including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst switches. Read more information concerning Cisco Protection, VPN and Wireless Help.

Other Firewall and Virtual Private Network (VPN) Solutions
As well as being expert in a broad array of network security technologies from Microsoft and Cisco, Progent can provide businesses of all sizes advanced engineering services for security products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

Certified Information Security Manager (CISM) Security Support Services
CISM Experts for Grand Rapids MichiganCISM identifies the core competencies and worldwide benchmarks of service that IT security professionals are required to master. It provides business management the assurance that those who have earned their certification possess the background and knowledge to provide effective security administration and consulting services. Progent can provide a CISM-certified consultant to help your organization in key security areas such as data protection governance, risk assessment, data protection program management, and crisis response support.

Get the details about Progent's CISM Security Consulting Assistance.

CISSP Security Support Expertise
CISSP Premier Network Security Experts for Grand Rapids MichiganProgent's CISSP consultants are cybersecurity specialists who have been awarded CISSP status as a result of demonstrated experience, extensive study, and exhaustive testing. CISSP Certification recognizes mastery of an international standard for information security. ANSI has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include cybersecurity administration practices, security design and test systems, access control methodology, applications development security, operations security, hardware security, encryption, communications, Internet security, and business continuity planning.

Learn the details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Grand Rapids MichiganProgent's ISSAP Premier cybersecurity experts are specialists who have been awarded ISSAP accreditation as a result of thorough testing and extensive hands-on work with information security architecture. ISSAP consultants have comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your company with all phases of secure network architecture.

Find out more information about Progent's ISSAP Certified Secure Network Infrastructure Consulting Support.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your organization to follow current system security engineering principles and processes in system development, evaluate system security designs according to security engineering best practices, create viable system designs that incorporate compliant cybersecurity features for all key system functions, define effective design and configuration strategies to provide operational security, perform in-depth risk analysis, and recommend realistic security solutions that balance your operational requirements with your organization's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Consulting Services
Certified Information Systems Auditor Consultants for Grand Rapids MichiganThe Certified Information Systems Auditor credential is a globally recognized achievement that indicates expertise in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an exhaustive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified security engineer able to help businesses in the areas of IS audit process, information technology administration, network assets and infrastructure planned useful life, IT service delivery, protecting information resources, and business continuity planning.

Read more information concerning Progent's Certified Information Systems Auditor Support Services.

CRISC Risk Mitigation Consultants
CRISC-certified Network Risk Experts for Grand Rapids MichiganThe CRISC program was initiated by ISACA to validate an IT professional's ability to design, deploy, and support information system control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to help you to create and execute a business continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk management services are a good fit the services provided by Progent's CISA-Certified security engineers for objectively assessing your IT management mechanisms and with the expertise of Progent's CISM consultants for designing security policies.

Read more information concerning Progent's CRISC-certified IT Risk Management Services.

GIAC Support Services
Network Security Consultants with GIAC (Global Information Assurance Certification) for Grand Rapids MichiganGIAC was founded in 1999 to certify the skill of IT security engineers. GIAC's goal is to make sure that a certified security consultant has the skills needed to provide services in critical categories of system, data, and software security. GIAC certifications are recognized by companies and institutions around the world including United States National Security Agency. Progent can provide the expertise of certified professionals for any of the network security disciplines covered under GIAC certification topics such as assessing perimeters, incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Find out more details about Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Help
If your organization is located in Grand Rapids Michigan and you're looking for network security support services, call Progent at 800-993-9400 or visit Contact Progent.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services




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    Progent can help you to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.

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    Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and maintaining messaging systems for businesses in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email environment offers compliance, high uptime, easy connectivity for off-site and wireless users, efficient administrative utilities, and seamless integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2000. Progent can also help small or medium businesses to upgrade to Exchange 2016 or MS Exchange 2013 Server.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

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    Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of performance that information security professionals are required to master. CISM provides business management the confidence that those who have earned their CISM credential possess the experience and knowledge to deliver efficient security administration and consulting consulting.

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    If your company does not require immediate online help but expects to require technical services with your information system in the near future, you can save time and expenses and guarantee that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.

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    Progent can help your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security, and boost worker output by ensuring that operating systems and applications are always up to date, tracking licensing, and reporting usage patterns so you can make informed purchasing choices. Once your organization is ready to update your SCCM 2007 change management solution, Progent can assist you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.

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    Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and include unified management of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.

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    Progent offers the expertise of certified consultants and seasoned database application developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security professionals to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define an efficient and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

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    Remote server management cards offer network managers complete control of a server without the need for an on-site presence. Using remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and support a high-availability business network that incorporates remote management cards and Progent can use these remote management cards to deliver efficient remote technical assistance. Progent is familiar with a number of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.

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    Progent's Wi-Fi VoIP phone configuration experts offer remote and onsite assistance to help you create and maintain a Cisco Wi-Fi IP phone deployment by providing services that range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

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    Progent has a long background providing a full-spectrum of online IT consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering advanced remote network consulting and has delivered IT solutions to organizations in every state. Online support eliminates travel costs and resolves issues faster than on-premises support.

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    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, track, enhance and troubleshoot their networking appliances such as switches, firewalls, and load balancers as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that need important updates, or isolating performance issues.

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    Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent has a team of network experts located in the Tampa area, and Progent also offers remote support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran DRBC planning experts. Progent can also assist you to plan and carry out a migration to the Flexential data center by providing services such as designing solution configuration, recommending hardware components, system configuration and testing, troubleshooting, streamlining remote management, and training your IT staff.

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    Progent's Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the speedy development of advanced business programs that can give your company a competitive advantage. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.

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    Progent provides Windows 2003 Cluster Server support to help your company implement zero-downtime clustered servers designed to provide 100% operation. Clustered Windows servers for fault-tolerant systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By helping you plan non-stop clustered server solutions around Windows Clustered Server 2003, Progent's Certified Windows experts ensure that your zero-downtime clustered servers are set up to optimize the business advantage of your computer network.

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    Progent offers network services for medium size companies with 100 to 250 network clients. The medium size business or office has typically been an underserved part of the market for IT support expertise. The cost structures and service access models of major outside service firms make them excessively costly for the typical small business or small medium business (SMB), which commonly has a modest IT budget with which to support an information system whose complexity and sophistication are frequently comparable to the networks of far larger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual office technology and 24x7 server monitoring, dramatically lowers the IT support costs of an SMB while providing the small company with enterprise-level support from professional, world-class experts knowledgeable in a wide range of small business network solutions. If your medium size organization or small business is searching for the quality of network help needed by a mid-size organization without budgeting enterprise prices, you need Progent.

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    Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on time and within budget.

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    System Center 2016 Data Protection Manager provides near-continuous backup and simplified recovery functions for Microsoft environment. SCDPM 2016 offers application-aware protection for critical workloads such as Microsoft SQL, Exchange and SharePoint, protects Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to plan, deploy, administer, and repair a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can assist you to migrate from a previous version of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can provide as-needed expertise to help you through challenging issues or provide comprehensive project management support to make sure you finish your SCDPM 2016 deployment on schedule and on budget.

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    Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support team, create a corporate-wide security plan, streamline IT management, help with application development, and generate and test a DR/BC plan.

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    Progent's Microsoft-expert engineers can assist your organization to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of upgrading to 64-bit processing, design an efficient upgrade strategy that reduces business disruptions, and provide inexpensive, professional online support to aid your organization to install 64-bit operating systems and application software on your current hardware.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in an environment that delivers the maximum degree of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting and management services are based on mature virtualization platforms that allow small and midsize businesses with multi- platform environments to economize significantly on the expense of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.


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