For fast online help with network security issues, companies in Grand Rapids, MI, can find world-class expertise from Progent's security engineers. Progent's remote support staff is ready to provide effective and economical assistance with security emergencies that threaten the productivity of your IT network. Progent's accredited engineers are certified to provide help for environments powered by Microsoft, Linux, Apple macOS and OS X, Sun, and popular versions of UNIX. Progent's broad array of consulting services encompasses firewall technology, email security, secure system design, and business continuity preparedness. Progent's technical support team has earned the industry's most advanced security accreditations including CISA and ISSAP.
Progent provides remote security support on a by-the-minute model with no minimum times and without additional charges for setup or after hours support. By charging per minute and by delivering world-class help, Progent's billing structure keeps expenses low and avoids situations where simple solutions turn into major expenses.
Our Network Has Been Attacked: What Do We Do?
If your network is currently experiencing a security crisis, go to Progent's Urgent Remote Technical Help to find out how to receive fast assistance. Progent maintains a pool of veteran cybersecurity experts who can provide online and onsite assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your security defense to guard against future exploits.
For organizations that have prepared beforehand for a security breech, the step-by-step post-attack response model promoted by Global Information Assurance Certification is Progent's recommended method of handling a serious security attack.
Overview of Security Support Services
Managing computer protection and preparedness for restoring vital information and functions following an attack requires an on-going effort involving an array of technologies and processes. Progent's security consultants can assist your organization at any level in your attempt to guard your IT system, from security audits to creating a comprehensive security program. Important technologies covered by Progent's security engineers include Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Threats.
Planning and Implementing Protected Environments
Every business should have a carefully considered security strategy that includes both preventive and responsive steps. The pre-attack strategy is a set of steps that works to reduce vulnerabilities. The post-attack strategy defines activities to assist IT personnel to assess the damage caused by a breach, repair the damage, document the experience, and restore business activity as quickly as feasible. Progent can advise you how to build protection into your company processes. Progent can set up auditing utilities, create and build a secure network infrastructure, and propose processes and policies that will optimize the safety of your information system. Progent's security experts are available to assist you to configure a firewall, design secure remote access to e-mail and data, and install an efficient VPN.
If you are looking for an affordable option for outsourcing your security management, Progent's Round-the-clock Monitoring Services feature non-stop remote server tracking and quick resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based resources and that are compliant with regulatory security requirements. (Learn about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)
Data Restoration and Security Forensics
Progent offers expertise in recovering networks and computers that have been hacked, are in question, or have ceased to function because of a security breach. Progent can show you how to assess the damage caused by the breach, return your company to normal functions, and retrieve information lost owing to the event. Progent's security specialists can also perform a comprehensive forensic analysis by going over event logs and utilizing a variety of proven assessment techniques. Progent's background with security problems minimizes your downtime and allows Progent to recommend efficient measures to prevent or contain future assaults.
Ransomware Removal and Restoration Expertise
Progent offers the help of experienced ransomware recovery experts with the knowledge to rebuild a network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky. To find out more, see ransomware cleanup and restoration services.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based analysis tools to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to manage the complete threat progression including protection, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup processes and enables fast restoration of vital data, applications and VMs that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to deliver web-based control and world-class protection for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's seasoned engineers offer unique support in vital facets of computer protection such as:
Information Risk Evaluation and Compliance Assessment
Progent offers experience with security auditing software such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive network tests to uncover potential security holes. Progent has extensive experience with scanning utilities and can help your company to understand assessment results and respond efficiently. Progent's certified security engineers also offer web software validation and can conduct thorough evaluation of corporate-wide security to determine your organization's compliance with important global security specifications including HIPAA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless security covering in-place wireless appliances plus portable devices. Get the details about Progent's Information Risk Audits and Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver world-class consulting expertise for Cisco's complete range of security and Virtual Private Network (VPN) solutions such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, protected broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed access points, and Catalyst Series switches. Get additional information concerning Cisco Security, VPN and Aironet Wireless Support.
Other Firewall and VPN Solutions
Stealth Penetration Checking Services
As well as supporting a wide array of protection solutions available from Microsoft and Cisco, Progent offers organizations of all sizes top-level support for technologies from other major firewall and Virtual Private Network suppliers. Progent's consultants can provide:
Stealth penetration testing is a key technique for helping companies to determine how exposed their IT systems are to potential threats by revealing how thoroughly corporate protection policies and mechanisms hold up to authorized but unpublicized intrusion attempts instigated by seasoned security specialists utilizing the latest hacking methods. Get the details concerning Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Consulting Services
Certified Information Security Manager (CISM) defines the core skills and international benchmarks of service that information security managers are expected to master. CISM offers business management the assurance that those who have been awarded their accreditation have the background and knowledge to provide efficient security management and engineering services. Progent can provide a CISM support professional to assist your organization in vital security areas such as information protection governance, vulnerability management, data security program management, and crisis handling management.
Read additional information about Progent's Certified Information Security Manager Security Consulting Expertise.
CISSP Security Consulting Services
Progent's CISSP experts are security specialists who have been awarded CISSP certification as a result of verified professional work, rigorous study, and formal examination. CISSP Certification recognizes mastery of an international standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Fields of expertise covered under CISSP include cybersecurity administration procedures, security architecture and test systems, access control systems, software development security, operations security, hardware security, encryption, telecommunications, network security, and business continuity planning.
Read additional information about Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Certified security consultants are specialists who have earned ISSAP accreditation following rigorous testing and significant experience. field experience with network security architecture. ISSAP security experts have acquired in-depth understanding of access control systems and methodologies, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all aspects of secure network architecture.
Learn more information concerning Progent's ISSAP Certified Protected System Architecture Consulting Services.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize modern system security engineering principles and processes in system development, evaluate system security designs based on security engineering best practices, produce viable system designs that incorporate compliant cybersecurity features for all key system functions, develop efficient design and configuration strategies to provide protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your company's risk tolerance.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Professional Services
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that represents mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an exhaustive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-Certified security audit engineer trained to assist companies in the fields of IS audit services, IT enforcement, systems and infrastructure lifecycle, IT service delivery, protecting data assets, and disaster recovery planning.
Learn the details about Progent's CISA Consulting Expertise.
CRISC-certified IT Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to verify a consultant's skills to plan, deploy, and support information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to help your company to create and carry out a business continuity or disaster recovery plan based on industry best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is a good fit the support available from Progent's CISA-Certified consultants for objectively assessing your IT control design and also with the services of Progent's CISM-certified support professionals for defining company-wide security policies.
Get more details about Progent's CRISC-certified Network Risk Mitigation Services.
GIAC Consulting Services
GIAC was founded in 1999 to validate the knowledge of IT security professionals. GIAC's goal is to assure that an accredited professional has the skills necessary to provide support in important categories of network, information, and application security. GIAC certifications are recognized by companies and government organizations throughout the world including U.S. NSA. Progent offers the support of GIAC certified security engineers for any of the network security disciplines covered under GIAC certification topics such as auditing IT infrastructure, security incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.
Read additional details about Progent's GIAC Information Assurance Support.
Depend on Progent for Computer Security Expertise
If your business is situated in Grand Rapids or anywhere in Michigan and you're looking for cybersecurity support services, telephone Progent at 800-993-9400 or visit Contact Progent.