Grand Rapids Ransomware Filtering and Cleanup Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware requires time to work its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support personnel are likely to be slower to recognize a penetration and are least able to organize a quick and forceful defense. The more lateral progress ransomware is able to manage inside a target's system, the longer it takes to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to complete the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can help businesses in the Grand Rapids metro area to locate and isolate infected servers and endpoints and guard undamaged assets from being penetrated.

If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Grand Rapids
Modern strains of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any available system restores. Data synchronized to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery nearly impossible and effectively throws the datacenter back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a settlement fee for the decryptors required to recover scrambled data. Ransomware attacks also try to exfiltrate information and hackers require an additional ransom in exchange for not publishing this data on the dark web. Even if you are able to rollback your system to a tolerable point in time, exfiltration can be a major problem according to the sensitivity of the downloaded data.

The restoration process after a ransomware penetration involves a number of crucial stages, the majority of which can proceed concurrently if the response team has enough people with the necessary skill sets.

• Containment: This time-critical initial response requires blocking the lateral progress of the attack across your IT system. The longer a ransomware assault is allowed to go unchecked, the more complex and more costly the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine activities consist of isolating affected endpoint devices from the network to minimize the spread, documenting the environment, and securing entry points.
• Operational continuity: This covers restoring the network to a minimal acceptable degree of functionality with the shortest possible downtime. This process is usually at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also requires the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and line-of-business apps, network architecture, and secure endpoint access. Progent's ransomware recovery team uses advanced collaboration platforms to organize the multi-faceted recovery effort. Progent understands the importance of working rapidly, tirelessly, and in concert with a client's management and network support staff to prioritize tasks and to get vital services back online as quickly as feasible.
• Data restoration: The effort necessary to restore data impacted by a ransomware assault depends on the condition of the network, the number of files that are encrypted, and what recovery techniques are needed. Ransomware assaults can take down key databases which, if not gracefully closed, may need to be rebuilt from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to locate undamaged data. For instance, undamaged Outlook Email Offline Folder Files may exist on staff PCs and laptops that were not connected during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators.
• Setting up advanced antivirus/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to offer small and medium-sized companies the benefits of the same anti-virus tools deployed by some of the world's biggest corporations such as Walmart, Visa, and NASDAQ. By providing in-line malware filtering, classification, mitigation, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring lowers total cost of ownership, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the victim and the cyber insurance provider, if there is one. Services consist of determining the type of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement and schedule with the TA; checking adherence to anti-money laundering regulations; overseeing the crypto-currency transfer to the hacker; receiving, learning, and using the decryptor utility; debugging failed files; building a clean environment; mapping and reconnecting datastores to match exactly their pre-encryption state; and recovering machines and services.
• Forensic analysis: This activity is aimed at uncovering the ransomware assault's storyline across the targeted network from beginning to end. This history of the way a ransomware attack travelled through the network helps your IT staff to evaluate the damage and uncovers vulnerabilities in policies or processes that should be corrected to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensics is typically given a top priority by the insurance carrier. Since forensics can be time consuming, it is essential that other important recovery processes such as business continuity are pursued in parallel. Progent maintains an extensive team of information technology and data security experts with the skills required to perform activities for containment, operational resumption, and data restoration without interfering with forensic analysis.

Contact Progent for Ransomware System Restoration Consulting in Grand Rapids
For ransomware system restoration services in the Grand Rapids metro area, phone Progent at 800-462-8800 or go to Contact Progent.