Expanding your remote workforce can have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Grand Rapids company to pick the appropriate technologies and follow best practices in building and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide services that go from on demand guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Grand Rapids, Michigan businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Support for Teleworkers
An emergency, enterprise-wide transition to a teleworker business model, which could be motivated by an epidemic or as an element of a disaster recovery process, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or supplement their Call Desk with Progent's online Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Grand Rapids, Michigan organization, phone