Grand Rapids Consulting Services for Network Service Organizations
Temporary IT Support Augmentation
Progent's Consulting, Help Desk, and Ticketing Support for Network Service Organizations in Grand Rapids
Progent’s consulting services for network service organizations in Grand Rapids Michigan enables your company to provide your clients Progent's consulting and Help Desk Call Center support with your own branding as a seamless extension of your in-house network support team. This can put you on the fast track to add to your client base, close gaps in your service catalog, satisfy your customers, and increase your bottom line.
Progent's roster of network infrastructure experts, PC integration and troubleshooting specialists, network administrators, and cybersecurity consultants have acted as transparent expansions to the support groups of some of the world’s biggest IT support firms. Progent’s range of technical knowledge enables you to add to the scope of your IT service practice, and Progent’s transparency helps you strengthen and protect your company's brand.
Progent is an IT support firm with two decades of background delivering online expertise to small and middle-size companies. Progent is a Microsoft Partner and maintains one of the largest teams of Cisco CCIE network engineers of any private IT services company in the world. Progent has delivered remote technical assistance and advanced consulting to clients in every state in the U.S. (Refer to recommendations from Progent's clients.)
Reselling Progent's Support Services With Your Branding
Progent's consulting program for network service firms offers transparent resale to your customers of world-class IT services. Progent bills you exclusively and works under your instructions to provide your clients support services under your brand. Also, Progent offers an affordable Extended Hours Support Service for customers who need 24x7 technical support.
Help Desk Call Center and Ticketing Services for IT Service Firms
Ticketing systems are fundamental to an efficient IT Call Center. But full-featured ticketing platforms are not only expensive to acquire and staff, but a hassle to set up and maintain. Small or niche IT service firms seldom have the necessary budget or personnel. Progent's Call Center and ticketing program offers IT service firms an affordable way to retain their custom branding while providing their clients world-class desktop support built around a best-of-breed ticketing platform and reinforced by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Firms
Progent's Service Desk and ticketing solution for IT service organizations takes advantage of Progent's investments in advanced ticketing technology, a remote desktop support team, and a group of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform as a secure tenant or Progent can establish data interchange with your existing ticketing platform. The standard and optional features offered with Progent's Call Center and ticketing program enable your IT service firm to increase your physical and virtual support volume, the diversity of technologies your business can take on, the locations you can service, and your hours of availability.
Key features of Progent's Call Center and ticketing program for IT service companies include:
- Progent's remote desktop support staff provides Level 1 end user help with 1-hour SLA to commence work during standard work hours.
- Standard service hours are from 5am to 7pm PST, five days a week.
- Extended support is available at additional cost.
- Optional on-premises support in major metros is available throughout the country at additional cost.
- You have full control of your clients and billing.
- Your customers submit requests by means of your own branded Internet portal, a toll-free phone number, or by directing an email to your designated email address.
- Every end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for Network Service Firms
Progent's consulting expertise for network service providers allows you to act as a sole point of contact for virtually all IT expertise your customers may require. You can grow your staff and core in-house competencies steadily without having to say no to opportunities owing to a gap in expertise or the absence of personnel.
Important features of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a transparent supplement to your in-house support group, responding to your coordination, and invoices your firm instead of your customer.
- By-the-Minute Billing: Progent charges on a per-minute basis to minimize expenses.
- Extensive Documentation: Progent utilizes an enterprise-class service documentation system to ensure that all IT services performed are fully described. This makes it easy for support group to shift account responsibilities to in-house personnel when you have enough people and appropriate skill sets.
- Safely Expand Your IT Support Business: You can easily and efficiently take on additional jobs outside your core fields of excellence and open additional geographies without assuming the risks involved with expanding your head count too quickly.
- Strengthen Your Brand: You can solidify your positioning as a full-spectrum network support provider by delivering more solutions to more clients using your own company name.
- Flesh Out Your IT Support Portfolio: Progent offers top-tier support in a wide array of IT disciplines and can act as a reliable resource for growing your IT service operations.
- Fast Escalation: With a large team of high-level technology experts available, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the toughest problems can be handled promptly.
- Keep Your Customers Happy: Satisfied clients keep coming back. By teaming with Progent, you can continue making your customers successful without ever requiring clients to look for help from other support firms.
- Online Support Experts: For two decades, Progent has provided online network support from Help Desk services to high-level consulting. Efficient remote support cuts costs while delivering quick results.
- Top Industry Certifications: Progent’s engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts hold top certifications including ISSAP, CISA, and GIAC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Grand Rapids, Michigan Companies
Progent's seasoned roster of certified consultants offers Grand Rapids, Michigan businesses a broad range of online technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for network service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- Active Directory Integration
- Office 365 Integration
- Dynamics GP Customization
- Azure, AWS, Google Cloud Platform
- Remote Network Technical Support
- Telecommuter Support Services
- Cisco Network
- Juniper Technology
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support Services
- Data Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Consulting
- Virtualization Automation
- Windows Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- BYOD Management
- iPhone Support
- Google Android Smartphone Support
- Ransomware Defense
- Backup/Recovery Expertise
- Cisco VoIP Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- WiFi Site Assessments
Find Out More About Progent's Reseller Support for Network Service Providers in Grand Rapids, Michigan To learn additional details about Progent's consulting support for network service firms in Grand Rapids, Michigan, call 1-800-993-9400 or visit Contact Progent.
An index of content::
24 Hour Microsoft Small Business Server Specialists
Small Business Server Premium Add-on IT Consulting
Microsoft Small Business Server is a low-cost collection of essential servers that offers the basis for a powerful but manageable information. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a network consultant with real-world experience planning and building cohesive, end-to-end business technology environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background supporting computer networks built on Microsoft platforms. This experience assures you results in installing, administering, and maintaining IT environments that incorporate the Small Business Server suite of servers and applications.
IT Outsourcing Best Practices White Papers
Urgent IT Outsourcing Examples White Papers
Progent’s IT outsourcing packages provide economical computer consulting for mid-size companies. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or developing a web-based eCommerce solution, outsourcing your network technical services can reduce expenses and eliminate risks, allowing IT service expenses to increase in a more moderate and controlled fashion than is possible by assembling a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available system foundation for your critical Windows-based business software including Windows 2008, Exchange Server 2007, and SQL Server 2008.
Lync Server 2013 disaster recovery Consultant Services
Lync Server 2013 disaster recovery Engineers
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network telephony. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support services to assist you to manage and repair your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to plan and carry out a smooth Skype for Business migration.
Microsoft Exchange Server 2016 Upgrade Remote Support Services
Microsoft Exchange Server 2016 Migration On-site Technical Support
Progent can assist your business in all facets of your migration to Exchange 2016 such as designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Professionals SCCM Peer Cache
Specialist SCCM Primary Site
Configuration Manager automates software provisioning at scale, simplifies compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, allows safe self service, and offers a common point of control for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can help you with any facet of planning, implementing, operating and repairing a SCCM solution for on-premises, cloud, or hybrid environments.
CRISC Cybersecurity Technical Support Services
CRISC Risk Evaluation Technology Consulting
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery plan to prepare for an IT network disaster. Progent can help you develop a comprehensive disaster recovery plan that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, zero-downtime system architecture that addresses availability issues involving a broad array of network technologies and procedures.
24x7 Sun Solaris On-site Support
Consultants UNIX
Progent's Solaris family support services provide small and mid-size companies and developers assistance with administering and maintaining Sun Solaris systems that run with Microsoft-based technology. Progent offers your business contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of expertise offers you an easy one-stop source to show you how to create and manage a secure and robust mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
FAQ about Computer Consultant Part-Time Jobs
Q&A about Network Engineer Work From Home Job
To see replies to frequent questions about becoming a consultant at Progent, go to Working with Progent Q&A.
Outsourcing Technology Developing Phase: Pilots
Project Methodology Small Office IT Support
In performing consulting projects for enterprise clients, Progent follows a structured methodology driven by specified milestones in order to achieve financial, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design tuning, and expert implementation. All phases are documented to make available a detailed description of technical services delivered and to help in downstream system support.
SQL Server 2012 Security Technical Support
24x7 SQL Server 2012 AlwaysOn Failover Cluster Computer Consultant
Progent can provide the support of certified consultants and seasoned database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery specialists, and certified data security professionals to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Microsoft Windows 2003 Online Technical Support
Windows Server 2003 Consultancy
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with planning, installing, managing and troubleshooting powerful IT solutions based on Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.
24-Hour Computer Consultant System Center 2016 and Hyper-V Integration
System Center 2016 Hybrid Cloud Integration Consultant
System Center 2016 provides major enhancements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from an earlier release of System Center, or debug your System Center solution.
Barracuda Backup Integration Technical Support Services
Barracuda Backup Software Appliance Network Consultants
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup protects vital company data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to help your business to design, integrate, manage and troubleshoot a BDR solution built on Barracuda technology.
Migration Help VMware Workspace ONE Endpoint Management
Information Technology Consulting Firm System Center Configuration Manager
Progent's Microsoft-certified engineers can help your company to automate desktop software update management by delivering support for management platforms like System Center Configuration Manager, Systems Management Server, and WSUS.
Windows 10 OneDrive Support Outsourcing
Microsoft Windows 10 Upgrade Computer Consultancy Group
Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and on-premises assessment and migration services for Microsoft Windows 10 offered by Progent include ROI analysis, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and post-migration technical help.
Urgent Active Directory Network Consultant
Active Directory Specialist
Microsoft Windows Enterprise Directory requires extensive hands-on experience to integrate efficiently across a large corporation. Progent’s Microsoft Premier engineers are skilled in designing, deploying, and troubleshooting complex Microsoft Enterprise AD installations. Progent’s fields of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with residual beta software configuration objects in online Active Directory systems, and repair of failed installations of AD and AD-integrated applications.
Exchange 2013 Server IT Consultants
Exchange 2013 Migration Support and Setup
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact vital IT areas such as manageability, availability, security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of migrating to Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online support and management services for Microsoft Exchange 2013.
Professionals Offsite Workforce Cloud Integration
Biggest Remote Support Telecommuter Cloud Integration
Progent can assist small and medium-size companies to set up their at-home employees with efficient integration with cloud services.
Best Practices Network Design
Support Team Microsoft Solutions Framework Project Methodology
Progent’s team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a large array of customers. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting team. This guarantees that you get not just expert IT help, but also a support engineer with field-tested methods for applying technical knowledge to repair real-world network problems quickly.
Home Based Microsoft Certified Full-Time Jobs
Freelancing Jobs Benefits for Certified
Progent's compensation model is built on contribution, so just like being a freelance contractor, your earnings are entirely tied to your work effort. Some Progent consultants focus on lifestyle issues and elect to work at a more relaxed pace, using our self-determined calendar to pursue individual enthusiasms such as mountain biking, car racing, skiing, surfing, vacations, or sharing private time with relatives and friends. Others use the opportunity to make big dollars via hard effort and long hours. Progent completely supports both ends of the spectrum plus everything in between.
Support and Help SCCM 2007 Mobile Device Management
System Center 2007 Configuration Manager Integration Support
Progent's Microsoft-certified consultants can assist you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and boost worker output by making sure that critical applications are always up to date, managing licensing, and monitoring resource usage profiles so you can make smart purchasing decisions. Once your organization is ready to update your SCCM 2007 change management ecosystem, Progent can help you to plan and implement an efficient migration to System Center 2012 Configuration Manager.
Microsoft Consulting Best Practices Network Repair Service
24-7 Network Architect Firms Best Practices
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional background, at the front lines of IT support, executing a wide variety of IT tasks for an extensive mix of clients. Each Progent support professional shares a proven set of personal best practices that are combined into company-wide leading practices standards that Progent teaches its consulting staff. This ensures that you get not only expert technical capability, but also a support engineer with proven approaches for using technical knowledge to solve real-world network problems quickly.
Microsoft Exchange Server Upgrade Services
Exchange 2010 Upgrade Consultants
Progent's Microsoft-certified consulting engineers can help your organization to determine the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and implement an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide fast ROI by improving your productivity, cutting the cost of equipment and support, simplifying management, and integrating your key communications platforms.
Microsoft Exchange Server 2016 Migration Help and Support
24-7 Exchange Server 2016 Upgrade Outsourcing
Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Professional ProSight Network Management Outsourcing
Help and Support Managed IT Services Consulting
Progent's ProSight portfolio of managed IT services are intended to provide organizations who maintain small in-house IT administration and support teams with low-cost access to world-class management platforms and technical expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network management expenses, automation of common management processes, ongoing absorption of the latest technology, graceful transition from legacy technology to modern solutions, close fit between computer technology with strategic objectives, guidance from seasoned IT experts, and allowing management to concentrate on business instead of fast-evolving computer technology.
Dynamics GP Update Specialists
Dynamics GP Update Planning Engineer
Progent has delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, software development, education, and troubleshooting since the product's debut. Progent can provide in-depth support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to plan, validate, and implement an efficient upgrade from a a legacy release of GP to the current version of Dynamics GP.
XenServer Virtualization Consulting Services
Citrix XenCenter Engineers
Progent's Citrix-certified engineers can help you to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and support a XenServer solution. Progent can in addition assess your current Citrix technology environment and show you how to enhance resource utilization, responsiveness, security and compliance, availability, and recoverability.
Questions about Telecommuting Network Consultants Work From Home Job
24/7 Freelancing Jobs Questions about Microsoft Consultants
To see answers to common questions concerning being employed by Progent, visit Employment at Progent Questions and Answers.
Consultants Linux, Windows
Linux with Windows Professional
If your company network combines Linux platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high reliability, superior performance, and strong security. Progent's Linux and Windows integration support services include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Microsoft Certified Expert Windows Server 2012 R2 Hyper-V Virtual Switch Remote Consulting
Information Technology Consulting Windows Server 2012 R2 Configuration Manager
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management team, create a corporate-wide security plan, streamline network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Windows 2000 Server Online Support
Microsoft Windows 2000 Support
Progent's certified Windows 2000 consultants can help you optimize the functionality of your current Windows 2000 Servers and can streamline system management, provide tech support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and execute a plan to upgrade from Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up pilot programs to eliminate the obstacles associated with migrating to Windows Server 2003 by identifying potential hardware and application compatibility issues.
Dynamics GP Accounting Support Outsourcing
Dynamics GP Great Plains Accounting IT Consultant
Dynamics GP can help you grow and manage your company better by delivering deep availability of strategic data and a rapid ROI. Dynamics GP/Great Plains confers major business benefits including its ability to extend the reach of your company, handle your financials, computerize financial processes, standardize processes throughout your business, improve inventory control, increase order accuracy, grow revenue and shorten turnaround time, and maximize free cash flow. Progent can help you set up and maintain a reliable, secure server and communications foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to make sure you reap the full advantages of your Dynamics GP software.
Automated Server Inventory On-site Technical Support
ProSight Windows Desktop Management Network Engineer
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of vital devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so all looming issues can be resolved before they have a chance to impact your business.
Lync Server 2013 and iPhone Consult
Lync Server 2013 Front End Pool Pairing Consultants
Microsoft Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or Office 365 and streamlines management via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support to help you to manage and repair your current Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
Microsoft Financial Software Technology Consulting Services
Dynamics GP Great Plains Accounting Technical Support Services
Progent’s Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial platform and business management solution built, like all Microsoft financial tools, on the expandable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial software in the Dynamics GP/Great Plains line, provides an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is simple to install and configure, and with its segmented approach you are able to purchase only the functions you currently need, with the option to expand users and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains Software consulting engineers can help you install, configure and administer Dynamics GP/Great Plains 2010 and also older versions of Microsoft Dynamics GP.
