UNIX, Linux, Solaris, and Apple Mac OS X Remote Support Services for
Grand Rapids Small Office IT Networks
For small companies in Grand Rapids Michigan, Progent offers help for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided online troubleshooting to businesses in every state in the United States. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE engineers for challenging connectivity problems, plus the assistance of CISSP-accredited security engineers to help with advanced security design and disaster recovery preparedness.
Progent's online support engineers offer excellent value because they are equipped with the practical experience and the advanced technology to resolve the majority of information system problems quickly. This reduces direct costs since solutions require fewer billable minutes. Online support also avoids the expense of sending an engineer to your location. Your organization saves additionally in indirect expenses by minimizing or eliminating system downtime and associated costs stemming from business discontinuity, disgruntled clients, unproductive employees, and de-focused management.
Progent's pricing model for remote help is designed to maximize the impact of your IT service dollar. Progent charges by the minute for telephone-based consulting, so you are billed just for the support that you actually get. In contrast to many remote service companies, Progent asks for no initialization fee or minimum job duration. Progent's one-minute billing unit and simple policy for pricing eliminate situations where speedy. minor repairs somehow turn into big invoices. Progent's skill at dealing with problems efficiently translates into your business conserving money.
Progent's Online Service Technologies
Over time, Progent has developed a collection of customized tools and field-tested methodologies which permit the maximum level of efficiency for online consulting and repair for small and midsize business computer networks. Progent provides secure VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN access allows the engineers of Progent's Technical Response Center to connect to your network remotely without violating network security.
Progent's highly evolved service database system keeps comprehensive documentation of the support that Progent's customers have received. Progent's authorized service personnel have the benefit of the specifics of services delivered to every Progent client by every Progent engineer. This history of trouble tickets and resolutions is stored as an easily accessible proprietary database that enables Progent's remote technical engineers to communicate their experiences company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's advanced certifications and close associations with major technology companies including Cisco and Microsoft permit access to additional massive support knowledge bases and allow fast response from manufacturers' internal product engineers so Progent's online service specialists are able to arrive at optimal resolutions promptly.
Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Network Support from Progent
To access Progent's phone services in Grand Rapids Michigan or to learn more about Progent's phone support options, call Progent at
Online Technical Services Available from Progent
Progent's online support professionals offer certified skills in an extensive array of products and technologies. This breadth of IT skills allows Progent's consultants to tackle almost any crisis likely to crop up in a small business network. Certificates awarded to Progent support experts in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, and Design Professional.
To help customers with mixed-operating system networks, Progent also offers the support of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Online support Offered by Progent to customers in Grand Rapids include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X remote support services address a broad array of information technology including system infrastructure, email solutions, system and process security, UNIX/Linux and Windows integration, VMware products for server consolidation and simplified management, and transitioning from older applications to current Windows or Linux solutions. Progent's team-oriented approach to resolving network issues promotes fast escalation, when required, to engineers with task-relevant experience to tackle challenging scenarios. This accelerates solutions of urgent problems, reduces network downtime, and lowers support costs.Progent's UNIX/Linux support engineers can offer urgent phone-based assistance for diagnosing anomalies affecting UNIX, Linux, or Solaris networks based on leading variants of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for network infrastructure consultants, and indicates a consultant's network technology knowledge at the master level. Cisco CCIEs can resolve the most difficult problems associated with network design, deployment, maintenance, security, and repair. Cisco qualified CCIEs work with the highest priority with Cisco's internal engineers in isolating anomalies with IOS Software network management utilities and developing alternate approaches or identifying software patches. Cisco qualified CCIEs are an excellent value since their broad experience enables them to solve even the most complex problems rapidly. In common cases, less qualified consultants can struggle for many hours or even days with the same problems that a Cisco-qualified CCIE can fix in a few minutes.
Few consulting providers make Cisco CCIEs accessible to assist small and mid-size businesses. Progent offers quick phone access to a Cisco CCIE so you can receive urgent support for serious network problems that are impacting worker productivity but are beyond the experience of your local IT support group or consultant. Progent's Cisco-qualified CCIE consultants can connect to your network by means of state-of-the-art remote support technology to provide efficient, secure, and affordable analysis and repair.
Progent's Cisco CCIEs can provide expertise in all of Cisco's market leading family of networking products including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst family switches, as well as Virtual Private Network solutions.
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Authorized Windows Support
Progent's Microsoft-premier remote support experts offer computer repair and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of support engineers who can help your company with a wide range of platform support such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
Microsoft Exchange Server 2019 deployment,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 design and integration, Microsoft Teams expertise, Skype for Business Server migration consulting, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online training,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition offers a wide array of online PC desktop services such as Windows 7 migration, preparing for to 64-bit desktop software, integrating Office 2010, and streamlining desktop configuration.
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CISM and CISSP Certified System Security Specialists
Progent's accredited CISSP and ISSAP network security engineers offer a range of security solutions to improve the defenses of your UNIX, Linux, Sun Solaris, Mac or Windows environment against attacks or assist your business to recuperate quickly following a damaging breach. Security consulting services offered by Progent include: thorough security evaluation using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds tools and Nikto; fast recovery from malicious assaults; setting up firewalls; building safe architectures for remote and mobile access; securing your email infrastructure against spam and directory harvest attacks; and setting up 24x7 network monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting to help organizations of any size integrate their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-based systems or in hybrid architectures that combine physical IT assets as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud migration services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform integration consulting. Progent has more than two decades of background providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent offers the skills of world-class remote consulting professionals for special projects that small businesses frequently need. Progent's rates for ongoing consulting tasks are set based on the qualifications of the consultants assigned. Progent's background in these important areas of information technology enables customers to complete critical initiatives within budget and on schedule. Progent's special online engineering services include:
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Call Center Expertise
Progent's Help Desk support alternatives for small and midsize businesses with environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Call Center services are intended for small businesses who lack the resources to create an in-house Help Desk but who want fast response from an effective Call Center with proficient telephone assistance as well as the technical depth to escalate the most challenging trouble tickets to high-level consultants.Progent’s Help Desk sharing services allow your business to split the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution based on the top PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Help Desk consulting support can guide you in establishing an effective new Help Desk or improving your existing organization, selecting or enhancing Help Desk Call Center software to address the particular needs of your company, or adding occasional online staff to reinforce your in-house Help Desk group to handle high-demand scenarios such as software migrations, mass upgrades, or rolling out brand new applications.
Progent's Help Desk Call Center staff of veteran network experts gives your customers in Grand Rapids Michigan immediate communication with a dependable network service resource with years of background offering phone help and remote troubleshooting for IT systems based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk Call Center recognition as a key contributor to business efficiency, and Progent's goal is to fix rather than simply annotate technical issues.
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Applications Support: Education, Development, and Troubleshooting
Progent's Applications Experts Team offers phone-based advanced consulting support and education in special business application areas that include ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, programming, and education for familiar Microsoft applications such as CRM, Office Project, Office Word, and Excel. For more information concerning Progent's expertise, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Mac experts can promote the creative facets of Apple Mac environments by delivering remote help services and training in graphics, sound, and video. Progent's support professionals can provide assistance in a range of Macintosh creative tools such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific jobs such as scanning or digitizing audio or video or integrating an audio/video post production facility.
Remote Network and Server Monitoring Services
Progent can provide businesses in Grand Rapids Michigan online network monitoring support based on Microsoft System Center Operations Manager network monitoring, adapted by Progent to suit your business so that your computer maintenance is proactive and automated. By detecting looming issues before they result in full-scale emergencies, remote monitoring can avoid disruptive and costly information system breakdowns. Progent can also assist with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft systems, or networks that incorporate a mix of operating systems.
To contact Progent about emergency remote support with UNIX/Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Nationwide Phone-Based Support, phone
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
| City | Address | Phone | Link |
| Detroit | 535 Griswold St Detroit, MI 48226 |
(248) 233-9443 | Detroit Network Support Services |
| Grand Rapids | 38 Fulton Street Grand Rapids, MI 49503 |
(616) 330-1110 | Grand Rapids Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 |
(248) 233-9443 | Southfield Network Support Services |
An index of content::
Microsoft Certified Expert Internet Data Center Specialist
24-Hour Consulting Fault Tolerant Colo
Progent's Data Center professionals can show you how to find fault-tolerant data centers that meet the particular requirements of your company. High availability colocation sites are particularly appealing to small companies because of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to design an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for the majority of small companies. Progent is ready to help you get all the benefits of non-stop data centers and fault tolerant colo sites by offering a full range of engineering and support services.
Support and Help Exchange 2013 OWA
Exchange 2013 Outlook Web App Online Support Services
Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements affect vital areas including ease of administration, availability, security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange Server 2013.
Remote Forefront Network Inspection System Technical Support Services
Threat Management Gateway Network Engineer
Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a single-server platform for a variety of security features including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, permits customized reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft-certified consultants can assist your company to design and execute pilot and production implementations; interface Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.
Tandberg Telepresence Engineers
Engineer Immersive Telepresence
Progent can provide the expertise of a senior consultant with extensive hands-on experience installing, maintaining, and upgrading immersive telepresence platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network management team, your Internet Service Provider, and your video conferencing technology supplier to assist your organization maximize the business value of your telepresence ecosystem.
Career Opportunities Work from Microsoft Consultants
Recruit Home Based Cisco Consultant Jobs
Progent believes that a carefully architected and implemented network can be a crucial factor for accelerating a firm's growth, and we follow this belief in our own network infrastructure. We have built a zero-downtime virtual office infrastructure that enables Progent's in-house engineers and certified contractors to offer rapid and effective service, collaborate easily on sophisticated jobs, and gain from professional and private maturity from acting as a member of an exciting company culture of personal drive and independence.
Technology Professional Lync Server 2013 and Cisco Unified Communications
Immediate Lync Server 2013 certificate management Services
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to create a manageable and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web conferencing with application sharing, as well as IP and PSTN telephony across a broad assortment of desktop and handheld endpoints. Progent's certified Lync 2013 experts and system integrators can assist you to assess the advantages of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your present and long-term goals, implement Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your management staff and users. Progent has expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Consulting Wireless Security
Security Professional
Progent offers expertise for security evaluation software including LANguard from GFI for running a set of automatic system auditing scans to identify possible security problems. Progent has extensive experience with network auditing tools and can show you how to understand testing reports and respond appropriately. Progent can help you design security into your business processes, install auditing applications, plan and deploy a secure network architecture, and recommend procedures to maximize the security of your network. Progent's security engineers are available to assist you to set up a firewall, implement secure remote access to email and business applications, and install virtual private network. Progent's certified security consultants can also test the security of web software and can provide comprehensive information security assessments of company-wide security to validate your organization's compliance with important international security standards such as FISMA, NIST, and ISO.
Windows Server 2016 Security and Compliance Support and Help
Windows Server 2016 Information Assurance Support and Help
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR solution based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
24-Hour SQL 2008 Engineer
Microsoft SQL 2008 Network Consulting
SQL Server 2008 delivers indispensable, standardized tools to IT experts as well as to network users, reducing the complexity of designing, integrating, managing, and accessing enterprise data and database programs on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Colocation Center Migration Troubleshooting
Colocation Center Migration Online Support Services
Colocation data centers allow businesses to share enterprise-class facilities for housing network hardware that runs critical applications. Progent's Microsoft and Cisco certified IT experts can help your business with all aspects of your colocation program such as selecting and migrating to a colo facility, creating network topology, defining required equipment, on-premises and remote maintenance, setting up online network administration, and education your support staff.
Immediate Operations Manager Case Study
24x7 Microsoft Operations Manager Case Study
Before Progent’s MOM-based solution, system issues were handled reactively, after users complained about them. With the benefit of proactive, computer generated alerts and trend analyses sent by MOM, Progent can now ward off system problems before they becomes critical enough to disrupt network uptime. Thanks to MOM, Progent can resolve potential problems before clients suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to offer small company IT systems enterprise-class service continuity, security and performance.
Network Consultants Redundant Internet
Top Ranked High-Availability Systems Integration Services
Progent’s Disaster Recovery/Business Continuity consultants offer extensive backgrounds helping small and mid-size organizations to reduce system downtime by providing cost-effective online consulting support for disaster recovery/business continuity planning, fault-tolerant network design, data backup and restore solutions, and non-disruptive system maintenance. Progent’s business continuity consultants can assist your company to develop and test a sensible business continuity plan that matches your business goals and IT budget. Progent’s disaster recovery specialists can assist you to architect, deploy, and maintain resilient technologies such as redundant Internet connectivity, virtualization, clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
School District Professional
County Government Cisco Consultancy
Progent has a long background delivering a broad range of online IT support and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in delivering advanced remote IT support and has delivered network solutions to clients in every state. Remote support saves travel costs and resolves problems more quickly than on-premises service calls.
ISA 2000 Server Configuration
Online Technical Support Internet Security and Acceleration Server
Progent’s Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can assist you to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Email Bayesian Analysis Consult
Award Winning Email Polymorphic Virus Protection Specialists
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver centralized management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Enterprise Services Project Methodology Management
Project Methodology IT Consulting Companies
When conducting IT projects for enterprise customers, Progent follows a phased approach based on defined milestones in order to achieve financial, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design tuning, and professional deployment. All facets are documented to provide a detailed description of technical services performed and to help in downstream system maintenance.
Radvision XT5000 Engineer
Polycom Video Conferencing Consulting
Progent offers access to a senior specialist with years of experience installing, maintaining, and enhancing telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network support group, your ISP, and your telepresence technology supplier to help your company increase the business value of your telepresence ecosystem.
Linux Online Services
Network Companies Solaris Online
Progent offers national remote technical support and troubleshooting services for companies who run UNIX or Linux networks or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Remote IT help provides optimum return for your information technology dollar by preserving client productivity and shortening the time billed for network repair services. Sophisticated online support technology and experienced technicians and engineers combine to enable Progent to solve most IT issues without squandering time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a combination of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help you with the most challenging network issues.
SonicWall NSA 5650 Firewall Compliance Auditor
Firewall Support SonicWall NSA 4650 Firewall
Progent's SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end security plan and build security into your business practices.
Urgent Office 2016 Small Office Computer Consultant
Top Office 365 Consultants
Progent's Microsoft Office and Office 365 experts can assist companies to incorporate Microsoft Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless solution that offers fast return on investment and promotes better business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms such as SharePoint, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent can also assist you to fix compatibility problems with different releases of Office desktop and offers customized online training to individual users or teams.
Windows 2000 Remote Support
Windows Server 2000 Upgrade
Progent's Microsoft-certified Windows 2000 Server experts offer network help and IT consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and troubleshooting offerings include network planning, deployment, documentation, local and remote technical support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Windows Server 2000 Upgrade Consultant
Windows 2000 Server Consultant Services
Progent's Microsoft-certified Windows Server 2000 experts can provide network support and IT consulting services for the entire line of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, update, and support offerings include system planning, installation, project management, local and off-site support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.
Engineer Amazon enterprise hybrid cloud solutions
Amazon enterprise hybrid cloud solutions Development
Progent can provide cost-effective online consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
SharePoint Portal Server Consultant
Microsoft Certified Expert Network Consulting Windows SharePoint Services
Progent's Microsoft-certified consultants can help you evaluate the business case for implementing SharePoint Server 2007, consult with you on the most appropriate edition of Microsoft SharePoint Server for your application, offer setup and integration expertise, help you to install MS SQL Server as a supporting DBM, optimize your network integrity, integrate your standard and custom application programs to work with SharePoint Server 2007, design a comprehensive security strategy that encompasses portal technology, and deliver maintenance and Help Desk support.
Server Consolidation Support Services
Virtual Server Specialist
Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual infrastructure offers lower total cost of ownership of servers and faster ROI, more leveraged utilization of physical computers, streamlined operations, increased system uptime, and easier manageability. Typical usage scenarios for virtual servers include hardware consolidation, economical platforms for line-of-business legacy software running on outdated operating systems, and inexpensive isolation of software development or evaluation systems from production systems.
Troubleshooting MOM 2007
System Center Operations Manager Specialists
Small to middle size companies can now get all the benefits of Operations Manager 2007 and also have fast access to Progent’s Microsoft certified IT support professionals. With Progent's affordably priced network support programs, mid-size businesses can select a simple co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company information systems enterprise-class reliability, protection and performance.
Dynamics GP SmartList Designer Consult
Integration Support Dynamics GP Crystal Reports
Dynamics GP/Great Plains accounting offers analysis and reporting features that allow you to track all operations, sales and expenses, and market patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you create reports that let you understand your business more completely, turning uncooked data into useful business information. Progent can enhance your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce applications that work transparently with Dynamics GP.
Support and Help ASA Firewall with Firepower
Remote Troubleshooting Cisco Firepower 9300 Series Firewalls
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified management of modern security capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.
Windows Server 2008 R2 On-site Technical Support
Microsoft Windows 2008 R2 Computer Consultants
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your company, develop pilot programs and rollout strategies, integrate Windows Server 2008 with your network infrastructure and workload, train your IT personnel how to use enhanced administration tools, and provide continuing consulting and tech support via budget-friendly alternatives such as Help Desk Call Center service and online technical assistance.
SMS Server 2003 Migration Online Technical Support
24-Hour Technical Support Services SMS Server 2003 Upgrade
Progent’s Microsoft certified consultants provide small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver critical applications rapidly and reliably to appropriate users, lower software expense and stay compliant by determining patterns of usage, improve Windows protection by increasing your knowledge of vulnerability and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently utilizing the administrative functions incorporated into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including software and appliance inventory.
Exchange 2019 Configuration Consultants
24-Hour Microsoft Exchange 2019 DAG Specialist
Progent can help you in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability architecture for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
VPN On-site Technical Support
VPN IT Consultants
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to evolve with your growing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s comprehensive family of hardware and software aimed at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Virus Rollback Consultants
ProSight Endpoint Security Network Consultant
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete malware attack progression including blocking, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats.
Immediate 64-bit Upgrade Professional
64-bit Upgrade Online Help
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a system-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit programs which you want to keep plus the new 64-bit editions of software you wish to install.
Network Consulting Meraki Wave 2 Wi-Fi Access Point
24-Hour Setup and Support Meraki AP Management
Progent's Meraki wireless AP consultants provide online and onsite support services to assist businesses of any size to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products including switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their location or computing device.
Private Cloud Solutions Consultant
Private Cloud Integration Technology Professional
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum level of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are based on mature virtualization platforms that allow small businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, system support, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
Solaris Consulting Services
Sun Solaris Technology Consulting
Progent's Solaris family support services offer small and mid-size businesses and software developers help with administering and supporting Sun Solaris systems that operate with Microsoft-powered networks. Progent offers your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of expertise offers you an easy single source to show you how to create and maintain a secure and robust mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
CRISC Certified Risk and Information Systems Control Analyst Professionals
CRISC Risk and Information Systems Control Consulting Services
Progent can provide the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management strategy based on best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.
At Home Workers Infrastructure Remote Troubleshooting
Award Winning Remote Workers Network Infrastructure Consultant
Progent can help small and mid-size businesses to plan, deploy and troubleshoot the infrastructure required for work-from-home employees.
Consultants External Security Inventory
Network Security Scan Consultant
Progent offers small businesses two low-cost network security inventory scanning packages that include, at a set price, remotely managed scans of your network security profile which are evaluated by expert security engineers who interpret the results of the remote scan, deliver objective summaries of your current network security, and make recommendations for remediation. Progent has developed two complementary security evaluation packages for external and internal scanning that are priced to meet the budgetary realities of small companies while offering enterprise-class evaluations of your IT network's exposure to attack.
Professional Infor SyteLine CloudSuite Debugging
Professional Infor SyteLine CloudSuite Migration
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing and service organizations to simplify supply chains and streamline key business processes in order to get products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that spans from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Office 365 integration, training, and database administration.
Data Center Colo Technical Support Services
Data Center Network Engineer
Progent’s data center support services are designed for companies with hardware located at Internet Data Centers or data center colocation hosting sites and requiring on-demand on-site assistance at the collocation site plus off-site help from Microsoft and Cisco Premier experts. Progent provides a full range of IDC and IDC and colocation support services including system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and telecommunications infrastructure, design and deployment of high availability systems, defining and deploying layered security structures, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server and storage clustering systems.
IOS Software Online Consulting
ISR G2 Routers Consultant Services
Cisco has designed an extensive product line of routers that includes routers built to deliver the security, bandwidth, and availability required by customers from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
GWAS Information Technology Manager
Computer Service ISSAP
Progent provides customers access to engineers who have been awarded some of the IT industry's most prized credentials. Progent thinks that customers have the right to know that their computer service providers have accredited training plus extensive real-world experience so that Progent's clients can engage Progent's support with trust. In many cases, vendor certifications like the CCIE confers privileges for significantly superior vendor support than is available to non-certified consultants, allowing Progent to offer clients a higher level of IT support. In addition, major certifications such as CISM or CISSP for network security can aid corporate customers to demonstrate compliance with regulatory demands by using the services of recognized IT experts.
Google Cloud hybrid integration Programmer
Hybrid cloud integration Consult
Progent can provide advanced online consulting support to help organizations connect their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine local IT assets as well as public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
Microsoft Exchange Upgrade Support and Help
Microsoft Exchange Outsourcing
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade strategy that avoids productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the experience to finish your move quickly and economically. Progent's Exchange 2003 support, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.
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