UNIX, Linux, Solaris, and Apple Mac OS X Online Support Services for
Grand Rapids Small Company IT Networks
For small and midsize businesses in Grand Rapids Michigan, Progent provides help for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX-family systems and Microsoft platforms. Progent has delivered online support to companies in every state in the U.S. (Refer to Progent's client testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified network specialists for complex connectivity issues, plus the assistance of CISSP and CISM-certified security engineers to handle advanced security design and disaster recovery preparedness.
Progent's online support engineers represent excellent leverage due to the fact that they have the practical background and the advanced tools to resolve the majority of information system issues quickly. Efficient support lowers direct expenses since solutions require fewer billable consulting minutes. Online help also eliminates the expense of dispatching an engineer to your site. Your organization benefits even more with incidental costs by minimizing or eliminating network downtime and associated losses due to business discontinuity, upset clients, idle workers, and distracted executives.
Progent's pricing policy for online help is designed to maximize the impact of your IT service investment. Progent charges per minute for phone consulting, so you are invoiced just for the services that you actually get. Unlike many remote support firms, Progent requires no service activation surcharge or minimum payments. Progent's per-minute granularity and clean policy for billing prevent scenarios where speedy. minor fixes manage to turn into large tabs. Progent's penchant for disposing of problems quickly results in your business saving cash.
Progent's Remote Service Technologies
Through years of experience, Progent has fine tuned an arsenal of customized technologies and proven processes which ensure the maximum level of efficiency for remote help and repair for small company IT systems. Progent provides secure VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN connectivity enables the consultants of Progent's remote service group to access your company's network without compromising corporate security.
Progent's powerful service database application includes extensive histories of the support that Progent's customers have been provided. Progent's authorized consultants have access to the records of assistance provided to every Progent customer by any Progent engineer. This history of issues and fixes is organized as a conveniently accessible support database that permits Progent's online technical experts to communicate their knowledge with the whole team to make sure that the value of Progent's technical support grows daily. Progent's high-level certifications and working associations with major industry leaders such as Cisco and Microsoft permit access to other extensive technical knowledge bases and allow fast access to manufacturers' in-house product engineers with the result that Progent's online service specialists are able to determine the best solutions promptly.
Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To get started with Progent's remote services in Grand Rapids Michigan or to find out more about Progent's online support options, call Progent at
Phone-based Network Support Services Offered Progent
Progent's remote consulting engineers have credentials in a comprehensive set of products and technologies. This broad scope of IT skills allows Progent's consultants to tackle virtually any crisis likely to take place in a small company network. Certificates held by Progent consultants in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To help customers with mixed-platform networks, Progent also offers the skills of consultants who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.
Remote support provided by Progent to clients in Grand Rapids include:
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UNIX/Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based consulting services cover a wide spectrum of computer technology including system infrastructure, email systems, system and operational security, UNIX/Linux and Microsoft Windows coexistence, VMware products for server economization and easy management, and transitioning from legacy systems to the latest Microsoft Windows or Linux-based environments. Progent's team-based approach to resolving technical problems promotes fast escalation, when required, to engineers with appropriate expertise to handle complex scenarios. This accelerates repair of critical problems, reduces network downtime, and lowers support expense.Progent's UNIX/Linux support engineers can provide emergency remote help for diagnosing anomalies affecting UNIX, Linux, or Solaris networks based on leading variants of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE
- Debian-GNU
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
The Cisco CCIE certification is the top accreditation for network professionals, and validates an individual's networking skills at the expert level. Cisco CCIEs know how to resolve even the most intractable issues surrounding network design, installation, maintenance, security, and problem solving. Cisco CCIEs work with the highest priority with Cisco's in-house engineers in isolating problems with IOS Software network administration tools and developing alternate approaches or identifying software patches. CCIEs are an exceptional cost-effectiveness because their broad experience allows them to fix even the most difficult problems quickly. In typical instances, less seasoned consultants can wrestle for hours or days with the same problems that a Cisco CCIE can resolve in a few minutes.
Few support providers make CCIEs available to assist small and mid-size businesses. Progent offers fast telephone contact with a CCIE so you can receive urgent assistance for complex network problems that are crippling business efficiency but are outside the experience of your regular IT service providers. Progent's Cisco CCIE engineers can connect to your environment by means of sophisticated on-line troubleshooting tools in order to perform fast, secure, and affordable diagnosis and repair.
Progent's Cisco CCIEs can provide consulting for the complete line of Cisco's industry-leading selection of networking devices including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice systems, Catalyst family switches, as well as VPN solutions.
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Authorized MS Windows Expertise
Progent's Microsoft-expert remote service engineers offer network problem solving and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting engineers who can help you with a broad range of technology support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange 2019 Server integration,
MS Exchange Server 2016 planning and deployment, Exchange Server 2013 integration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration and hybrid deployment consulting,
SharePoint 2019 design and integration, Microsoft Teams migration expertise, Microsoft Skype for Business planning and deployment support, Microsoft Lync Server 2013 management and Microsoft Communications Server troubleshooting, Forefront TMG 2010 administration and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a wide range of online desktop consulting and support services including Windows 7 migration support, upgrading to 64-bit desktop software, configuring Office 2010, and streamlining PC desktop image creation.
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CISSP, ISSAP, and CISM Certified System Security Consultants
Progent's qualified CISM and CISSP network security consultants can provide a variety of system protection solutions that can strengthen the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against attacks or assist your company to recuperate quickly after a damaging penetration. Security services available from Progent cover in depth network security analysis utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds tools and Nikto; quick recovery from malicious attacks; setting up firewalls; designing safe mechanisms for remote and mobile communication; defending your messaging system from spam and directory harvest attacks; and establishing 24x7 network monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting support to help companies of all sizes connect their information networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to design and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine local IT assets as well as cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of background delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent offers the skills of seasoned online consulting experts for special projects that small companies often request. Billing rates for longer-term consulting projects are set based on the qualifications of the engineers required. Progent's background in these important areas of information technology enables customers to execute major initiatives within budget and on schedule. Progent's project-based remote consulting services include:
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Help Desk Expertise
Progent's Help Desk Call Center service offerings for small and midsize companies with environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk support services are ideal for small businesses who don't have the resources to create an internal Help Desk but who require fast access to a dependable Call Center with professional phone assistance as well as the technical depth to escalate the most challenging tasks to high-level engineers.Progent’s Help Desk Co-management services make it possible for your business to split the load for Help Desk services seamlessly between your IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution based on the top PSA tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Help Desk consulting expertise can aid you in building an effective new Call Center or enhancing your existing one, evaluating or modifying Help Desk Call Center software products to handle the special needs of your company, or providing occasional phone support personnel to supplement your existing Call Center resources during unusually busy scenarios like software transitions, major updates, or installing new applications.
Progent's Help Desk staff of seasoned information technology consultants offers your customers in Grand Rapids Michigan immediate access to a large support group with extensive background offering phone help and online diagnostics for IT systems based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk Call Center perception as a crucial enabler of business efficiency, and Progent's goal is to solve rather than merely document technical problems.
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Business Applications Services: Education, Development, and Problem Solving
Progent's Applications Consulting staff offers online and in-depth engineering support and training in special business application areas such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for Microsoft business applications such as CRM, MS Office Project, Office Word, and MS Office Excel. To learn additional information on Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.Progent's Apple Mac experts can support the imaginative components of Macintosh environments by providing remote help services and education in imaging, sound, and motion video. Progent's support professionals can provide assistance in a variety of Mac creative tools including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with special projects like scanning or digitizing audio or video or setting up an audio/video post production studio.
Remote Network and Server Monitoring Support
Progent can provide businesses in Grand Rapids Michigan remote computer system monitoring support centered around MS Operations Manager IT infrastructure monitoring and reporting, customized by Progent to accommodate your business so your computer maintenance is proactive and automated. By anticipating potential trouble spots before they expand into crashes, automated monitoring can head off inconvenient and expensive information system breakdowns. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X systems, Windows networks, or systems that incorporate a combination of platforms.
To contact Progent about urgent remote expertise with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Emergency Phone-Based Support, phone
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
| City | Address | Phone | Link |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Grand Rapids | 38 Fulton Street Grand Rapids, MI 49503 United States |
(616) 330-1110 | Grand Rapids Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
An index of content::
Microsoft ISA Server IT Consulting
Remote Consulting Microsoft ISA 2004 Server
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts are available to assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Lync Server 2013 Consultants
Lync Server 2013 Edge Server Pool Consultancy
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of any size to build a manageable and protected communications ecosystem that supports the modern BYOD computing model with instant messaging, presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad range of stationary PCs and handheld endpoints. Progent's certified Lync 2013 consultants and system integrators can help you to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and deliver custom online and on-premises training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
SQL Server 2014 Monitoring Onsite Technical Support
SQL Server 2014 Resource Governance Support
SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services such as planning, deployment, administration, troubleshooting, and application development services to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Microsoft Dynamics GP System Migration Engineers
Microsoft Dynamics GP Upgrade Planning Consultant
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, software development, education, and debugging services since the product's debut. Progent offers in-depth support for upgrading legacy Dynamics GP ERP systems. Progent can help your business to plan, validate, and implement an efficient upgrade from a an outdated release of GP to the current version of Microsoft Dynamics GP.
Microsoft SQL Server 2016 Consulting
Network Consultant SQL Server SSAS
SQL Server 2016 introduces major enhancements in speed, capacity, data security, uptime, BOYD integration, and integrated analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist organizations of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Information Transfer Online Help
IT Training Consulting Services
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Small companies who work with familiar freelance consultants or who maintain internal IT personnel benefit when Progent passes on information about new technology and proven processes to make their IT environments more reliable, secure, and productive.
Cisco Network Management Network Consultation
Network Installation Cisco Network Management
Progent's Cisco-Premier network management consultants can show you how to use Cisco's management utilities alongside a selection of specialized third-party products to build a complete network management solution in order to keep your environment operating reliably, conserve expensive resources, protect your data, revive rapidly from device breakdown or malicious attacks, and enable you to expand or reassign valuable resources intelligently and affordably as your company grows.
64-bit Upgrade Consultants
Services 64-bit Processing
Progent’s Microsoft-expert consultants can assist your organization to update your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit desktop processing, design an efficient migration process that minimizes business interruptions, and deliver inexpensive, professional remote support to aid your organization to install 64-bit desktop software and application software on your existing hardware.
ransomware vulnerability checkup Consultancy
24x7 Consulting Services ransomware vulnerability evaluation
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent information assurance expert. The interview is intended to evaluate your organization's ability to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to collect information about your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient security and backup system that minimizes your vulnerability to a ransomware attack and aligns with your business needs.
Microsoft Exchange Online Support Services
24x7 Microsoft Exchange Online Troubleshooting
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity disruption, reduces long-term support demands, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and design services include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.
Microsoft Virtual Server Administration Services
MS Virtual Server Administration Website Technology Professional
Microsoft Virtual Server, run on the Microsoft Windows Server operating system and based on software originally developed by Connectix, delivers the performance necessary to accomplish server consolidation, application migration, and server isolation projects via virtualization technology in an enterprise-ready IT network with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to improve ROI in software development and testing, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your business to evaluate and deploy Microsoft Virtual Server.
BlackBerry Synchronization Online Technical Support
BlackBerry Desktop Manager Technology Professional
Progent offers the services of BlackBerry-certified professionals who can help small companies to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry specialist and reducing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, combined with Progent's proven online support model, provides small and mid-size businesses an efficient option for integrating BlackBerry devices and software productively into their information network.
Microsoft Exchange Online Troubleshooting
Exchange Server 2000 Outsourcing
Progent is one of the most qualified information technology consulting firms for creating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the advantages of Microsoft Exchange 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
24 Hour CCIE Certified Local Government Cisco Consulting
School District Exchange Specialist
Progent has extensive experience delivering a broad range of online IT support and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the industry’s pioneers in providing expert remote IT consulting and has delivered network solutions to organizations in every state. Remote support saves travel expenses and solves issues faster than onsite service calls.
Email Block Lists Consultant Services
Remote Email Reputation Analysis Consulting
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized control and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Award Winning Microsoft and Apple Mac Desktop Network Security Consultants
Desktop Technology Technicians
Progent can deliver a wide array of affordable online and on-premises support services to help your business to configure, manage, and troubleshoot desktops and handhelds powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Urgent Citrix Workflow Studio Technology Professional
Emergency Technology Professional Citrix Essentials for Hyper-V
Progent's Citrix experts can help your organization to evaluate the strategic benefits of the various versions of Essentials for Hyper-V, assist you to use Citrix administration utilities in your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and recoverability of your virtualized network while reducing the cost of resources and support and streamlining administrative processes.
Urgent Network Consultants BlackBerry Synchronization
BlackBerry Exchange Configuration
Progent offers the support of RIM BlackBerry-certified engineers who can assist small companies to plan, administer, and troubleshoot BlackBerry solutions economically and successfully, eliminating the need for an internal BlackBerry specialist and reducing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small and mid-size companies a cost-effective option for integrating BlackBerry devices and software seamlessly into their IT system.
Enterprise hybrid cloud solutions Specialist
Cisco and Microsoft Certified Microsoft Azure enterprise hybrid cloud solutions Engineer
Progent can assist your it team to plan and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-based systems or in hybrid topologies that utilize physical IT assets as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of cloud integration support services that include Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background providing advanced consulting services remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.
Consultancy Email Scoring Thresholds
Remote Email Black Lists Professionals
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized control and world-class security for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
Hybrid Microsoft 365 and Exchange Support and Setup
Engineer Hybrid Office 365 integration
Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 and local Exchange deployments. This allows you to have certain mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and within budget.
Support and Integration CME
Consulting CUCM
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, operates as the foundation of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified CM Express offer an advanced IP-PBX by integrating with unified messaging applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and onsite expertise to help businesses of all sizes to create and administer Unified CM ecosystems by providing Unified Communications Manager configuration and technical support services that deliver optimum business value. Progent's consultants can help with any facet of CUCM support and debugging in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Class Live Online Microsoft Office
Consultants Online Acrobat Writer Training
Progent's webinars provide small companies the affordability, simplicity, and flexibility of virtual seminars and the proven training methods of seasoned instructors who employ the latest technology to emulate live, participatory classrooms. Progent offers webinar education for popular desktop applications including components of Microsoft Office such as Excel, Word, Access, and Visio: Dynamics accounting and management software including Microsoft Dynamics GP; plus additional popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Planning Phase: Design and Architecture Proposals Consulting Firms
MSF Specialist
When performing IT tasks for corporate clients, Progent uses a structured methodology based on defined milestones so as to meet budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design tuning, and expert implementation. All facets are recorded to provide a detailed description of IT services performed and to help in downstream network support.
IT Consulting wireless IP phone integration
wireless VoIP phone and Aironet APs Remote Troubleshooting
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to deploy, administer, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Small Business Network Consultant Linux Online
Linux Phone-based Networking Consultancy Services
Progent provides national online phone support and troubleshooting services for businesses that operate networks powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides maximum return for your information technology budget by extending client productivity and limiting the time billed for network repair services. Advanced remote support utilities and experienced technicians and engineers allow Progent to solve most IT issues without squandering time and money by traveling to your site. In most of cases your network issues can be remediated over the phone or via a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM certified security specialists to assist with the toughest network problems.
Windows Server 2019 Storage Replica Online Consulting
Windows Server 2019 Security and Compliance Support and Setup
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
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