UNIX, Linux, Sun Solaris, Mac OS X Remote Emergency Help for
Grand Rapids Small Business IT Networks
For small businesses located in Grand Rapids Michigan, Progent provides support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided online support to companies in all 50 states in the U.S. (Refer to Progent's client testimonials). In addition, Progent can furnish the consultation Cisco CCIE network specialists for complex connectivity issues, as well as the services of CISSP-certified security engineers to help with high-level security design and business continuity planning.
Progent's remote support engineers offer excellent value due to the fact that they are equipped with the practical background and the advanced tools to resolve most information system problems quickly. Efficient support reduces direct expenses because service calls take up a smaller number of chargeable minutes. Online support also eliminates the cost of sending a consultant to your location. Your company saves additionally in incidental costs by minimizing or avoiding system outages and associated losses due to business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused management.
Progent's billing policy for remote support is designed to maximize the impact of your network support investment. Progent bills on a per-minute basis for phone consulting, so you owe only for the services that you actually get. Unlike typical remote service firms, Progent requires no service activation fee or minimum fees. Progent's per-minute granularity and simple policy for billing do away with scenarios where quick solutions manage to end up as major tabs. Progent's skill at disposing of technical issues quickly translates into your company conserving money.
Progent's Remote Technical Support Technologies
Over time, Progent has refined an arsenal of customized technologies and field-proven methodologies which permit the maximum degree of efficiency for online engineering help and repair for small and midsize company information systems. Progent provides secure VPN support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN access enables the engineers of Progent's Technical Response Center to link to your company's environment without violating network security.
Progent's advanced customer support reporting system includes thorough histories of the service that Progent's customers have received. Progent's team engineers have access to the records of all help rendered to every client by any engineer. This history of anomalies and solutions is stored as a quickly searchable support database that permits Progent's remote technical engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support improves daily. Progent's advanced accreditations and close associations with major vendors such as Cisco and Microsoft make available additional extensive technical databases and permit fast response from manufacturers' internal product engineers so Progent's online service specialists can arrive at the best resolutions in the least time.
Initiate Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Support from Progent
To access Progent's remote support in Grand Rapids Michigan or to find out more about Progent's phone support programs, contact Progent at
Phone-based Technical Services Available from Progent
Progent's online support engineers have certified skills in an extensive array of products and technologies. This broad range of capability enables Progent's engineers to resolve virtually any emergency that may crop up in a small business information system. Certifications held by Progent consultants in UNIX-family platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Associate.
To help businesses with multi-platform networks, Progent also provides the skills of consultants who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) consultants.
Remote technical support services provided by Progent to customers in Grand Rapids include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based support services address a wide range of computer technology such as system architecture, messaging systems, system and process security, UNIX/Linux and Windows coexistence, VMware products for server hardware economization and simplified administration, and transitioning from legacy applications to current Microsoft Windows or Linux-based environments. Progent's team-oriented methodology for resolving technical problems promotes quick escalation, when required, to consultants with appropriate experience to tackle challenging situations. This expedites repair of urgent problems, reduces lost productivity, and lowers support expense.Progent's UNIX/Linux support engineers can provide emergency online assistance for analyzing anomalies within UNIX, Linux, or Solaris networks based on leading variants of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for network infrastructure consultants, and validates an individual's network technology knowledge at the expert level. Cisco qualified CCIEs know how to handle even the most complex challenges associated with network design, deployment, management, protection, and problem solving. Cisco qualified CCIEs work with the highest priority with Cisco's in-house support staff in isolating anomalies with Cisco IOS network management tools and developing alternate approaches or identifying program updates. Cisco qualified CCIEs are an exceptional value because their broad experience enables them to fix even the most complex problems quickly. In many cases, less qualified engineers can wrestle for hours or days with the same tasks that a CCIE can fix in a few minutes.
Few support firms make CCIEs available to support small and medium sized companies. Progent offers quick telephone access to a CCIE so your company can receive urgent help for serious network issues that are impacting worker efficiency but are not within the scope of your local network service personnel. Progent's CCIE consultants can connect to your network via sophisticated on-line support technology to perform quick, safe, and affordable analysis and remediation.
Progent's Cisco-qualified CCIEs offer expertise in all of Cisco's popular family of connectivity devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, secure broadband and IS routers, wireless access points, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) systems, Catalyst family switches, plus Virtual Private Network (VPN) technology.
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Certified Windows Support
Progent's Microsoft-premier remote support experts offer computer system troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can assist your company with a broad range of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange Server 2019 deployment,
MS Exchange 2016 planning and deployment, Exchange 2013 configuration,
Exchange 2010 monitoring and support,
SharePoint 2016 migration consulting,
SharePoint 2019 design and integration, Microsoft Teams consulting, Microsoft Skype for Business Server migration support, Microsoft Lync Server 2013 integration and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server and Server Online planning,
SBS Server consulting, and
Windows Essentials cloud integration.
Progent also can deliver a wide range of remote PC desktop consulting and support services including Windows 7 integration, upgrading to 64-bit workstation applications, integrating Microsoft Office 2010, and streamlining desktop configuration.
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CISSP, ISSAP, and CISM Certified Network Security Experts
Progent's accredited CISSP and ISSAP security engineers can provide a variety of system protection solutions to strengthen the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Windows network against internal or external threats or assist your company to recover rapidly following a serious breach. Security solutions offered by Progent cover comprehensive network security evaluation using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; quick recuperation from virus and worm assaults; setting up firewalls; establishing secure mechanisms for remote and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced online support to help businesses of any size integrate their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that combine local IT assets as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of background providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent offers the skills of seasoned online consulting experts for contract projects that small businesses often need. Billing rates for ongoing development or consulting projects are determined according to the level of expertise of the engineers required. Progent's background in these special areas of computer technology allows clients to execute critical projects economically and on time. Progent's special remote consulting solutions include:
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Call Center Expertise
Progent's Help Desk service offerings for small and midsize businesses with networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Call Center services are designed for small businesses who lack the resources to create an in-house Help Desk but who want quick access to an effective Call Center with professional phone support as well as the available expertise to escalate complex problems to advanced consultants.Progent’s Co-managed Help Desk services allow your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the leading professional services automation platform for handling end-user service requests, ticket lifecycle, accountability, status tracking, and reporting.
Progent's Help Desk consulting support can assist you in establishing an efficient new Call Center or enhancing your existing organization, evaluating or enhancing Help Desk software to address the unique needs of your corporation, or adding temporary online personnel to work with your in-house Help Desk Call Center group to handle demanding scenarios such as software transitions, major upgrades, or rolling out new business software.
Progent's Help Desk team of experienced network experts offers your computer users in Grand Rapids Michigan fast access to an effective support group with years of background providing telephone-based support and remote diagnostics for networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Help Desk perception as a major enabler of company efficiency, and Progent's aim is to resolve rather than just annotate IT problems.
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Applications Support: Training, Custom Development, and Troubleshooting
Progent's Applications Experts Team provides phone-based professional engineering support and training in key application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, programming, and training for familiar Microsoft applications such as Microsoft CRM, MS Project, Office Word, and Microsoft Office Excel. To read additional information on Progent's consulting, customization, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.Progent's Apple Mac professionals can nurture the artistic components of Mac systems by providing remote help services and education in imaging, audio, and motion video. Progent's support professionals can provide assistance in a range of Mac creative tools such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with special jobs like capturing or digitizing audio or video or building an audio/video production lab.
Online Network and Server Monitoring Support
Progent can provide companies in Grand Rapids Michigan online computer system monitoring services powered by Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to fit your environment so your network maintenance is proactive rather than reactive. By spotting possible issues before they cause downtime, system monitoring can avoid stressful and costly service breakdowns. Progent can also utilize network monitoring products like Nagios and MRTG to analyze UNIX, Linux, Solaris, or macOS and OS X environments, Windows systems, or environments powered by a mix of OS platforms.
To contact Progent about urgent online help with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Nationwide Phone-Based Support, call
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
| City | Address | Phone | Link |
| Detroit | 535 Griswold St Detroit, MI 48226 |
248-233-9443 | Detroit Network Support Services |
| Grand Rapids | 38 Fulton Street Grand Rapids, MI 49503 |
616-330-1110 | Grand Rapids Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 |
248-233-9443 | Southfield Network Support Services |
An index of content::
MOM 2007 Support and Help
24 Hour Remote Network Monitoring Specialists
Remote continuous network monitoring, automated alarms, and actionable reports are vital to maintaining the proper operation of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have advanced so far that businesses of all sizes can afford a degree of network stability that was previously reserved for large enterprises. Progent offers several RMM solutions delivered as low-cost services created to assist your company to identify and resolve a an array of IT network issues before they can hurt your business.
SharePoint Online Consultant Services
Microsoft SharePoint Server 2013 Network Consultants
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published more than a decade ago, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; decide if an on-premises, online or hybrid deployment is most sensible for your company; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in specific jobs associated with your SharePoint 2013 deployment.
Virtual Applications Hub Integration Services
Technology Professional Virtual Windows Application Delivery
Progent's Citrix experts can help your business to plan, install, administer, and troubleshoot a virtualized Windows application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for delivering server and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and support a remote datacenter that features high availability, enhanced security, and rapid disaster recovery.
Ubiquiti UniFi XG switch Consultants
Consultant Services Ubiquiti UniFi WiFi
Progent offers quick access to the skills of seasoned Wi-Fi specialists who can help organizations to determine the value of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to select, provision, and position UniFi wireless APs for optimal coverage and throughput.
After Hours Private Cloud Hosting for Virtual Data Centers Consult
Top Ranked Private Cloud Solutions Professionals
Progent's ProSight Virtual hosting services offer small companies a variety of advantages including reduced capital costs, savings on operational expense, better management focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.
MCSE Expert Certified Lync Server 2013 Remote Consulting
Remote Lync Server 2013 Front End Server Consulting
Progent's Microsoft consultants can help you to assess the benefits of Lync Server for your business and can help you to plan and carry out a deployment of Microsoft Lync Server 2010 that consolidates the management of IM and Presence and increases the output of your in-house employees, at-home workers, and mobile workforce. Progent can in addition assist your company to perform a smooth migration to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the collaborative functions of MS Office applications, and provide webinar training and continuing support for Microsoft Lync Server and other Microsoft technologies.
Small Office Technology Consulting
24x7 Network Management Services Small Business
For small companies interested in Progent's network support outsourcing, consulting, or troubleshooting offerings, phone 800-993-9400 or e-mail information@progent.com.
Microsoft Exchange Cluster Consulting
Microsoft Zero Downtime Clustered Servers On-site Technical Support
Progent offers Microsoft Windows Cluster Server support to help your business implement fault-tolerant clustered servers that can provide 24x7 operation. Windows cluster servers for non-stop systems include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. By assisting you t plan non-stop server clustering environments around Windows Server Cluster 2003, Progent’s Premier Windows consultants make sure that your high availability clustered servers are set up to maximize the competitive advantage of your IT system.
Mac Backup Consulting Services
Specialists Mozy
Progent offers affordable remote access to IT engineers skilled in a wide range of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent offers consulting support for all major data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can help your company to design, enhance, or maintain data backup systems for a range of topologies such as on-premises, remote, cloud-based, or hybrid.
ProSight Ransomware Defense Professionals
ProSight ASM Endpoint Protection Consult
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis technology to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which routinely escape legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to address the entire malware attack progression including protection, detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against new threats.
UNIX, Windows Consulting
Emergency Windows, UNIX, Solaris Network Consultants
Progent can help your company to design and implement an efficient migration from a UNIX-powered information system to a network based on Microsoft Windows and suited for supporting Microsoft's powerful office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your information and reduce productivity disruption by developing an effective transition strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current environment, migration planning and testing, Exchange migration services, data and application migration, and server and storage migration and economization.
24-Hour External Security Inventory Professionals
Top Services External Network Security Inventory
Progent offers two ultra-affordable service packages intended to enable small companies to receive an objective network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs a comprehensive examination of your IT infrastructure from outside your company firewall to uncover potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from an authorized computer inside your firewall to assess your exposure to inside assaults. Both security inventory services are set up and executed from a secured external location.
Network Consulting Meraki Management
Emergency Meraki Switch Configuration Consultant
Cisco's Meraki line of switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to help your company to plan and deploy a productive network solution based on Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, define policies to maintain security and compliance, develop and validate a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a unified networking solution.
SQL Server Application Consultants
Technical Support Microsoft SQL Server
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast creation of a new generation of enterprise-class applications that can provide your business a significant competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
Microsoft Certified Expert Office Excel 2010 Consulting
Excel Power View Contract Programming Firm
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of remote services to assist your organization to design, program, pilot test, install, manage, and debug business applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the latest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent offers on-demand support to clients looking for a quick solution to a specific issue associated with Office Excel and Progent can also provide full project management support for migrating or developing line-of-business application software built on Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the needs of individuals or groups.
Infor SyteLine CloudSuite Personalization Consultant
Infor SyteLine CloudSuite Installation Professional
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies over a quarter century of background assisting manufacturing, distribution and service companies to simplify supply chains and streamline critical processes to bring products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises services that spans from occasional guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, training, and database administration.
SPS IT Consultant
Online Troubleshooting SharePoint Server 2010
Progent’s Microsoft-certified experts can provide small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server offers a common spot for your employees or clients to connect to, manage, distribute and interact with relevant information, documents, and applications and to communicate with other people. It enables faster and more intelligent decisions, more effective access across teams and more economical business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available within and without an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the data they’ve created in a way that makes data convenient to locate, retrieve and re-use.
Job Opportunity Telecommuting Network Consultants
Telecommuting Network Consultants Full-Time Job
Progent is looking for a variety of full-time employees including solutions-driven Microsoft Certified Systems Engineers; system experts with Cisco CCNP or CCIE credentials; and consultants for advanced system design with experience in mobile connectivity, wireless integration, non-stop systems, business continuity solutions, data preservation, and server virtualization. Progent is also looking for desktop support technicians, remote troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also hiring experienced managers who can perform efficiently in our dynamic, virtual office environment. Progent works with independent consultants with specialized expertise and field background in high-demand information technology areas outside our main service focus. Progent's Experts Team hires contractors who offer consulting and development services for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth expertise with non-Microsoft platforms such as Linux, Macintosh, or Sun, or offer world-class help in technologies like telecom, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Independent consultants certified by us cooperate with Progent's full-time engineers to provide end-to-end IT services for small and midsize company networks.
Immediate Exchange 2013 Unified messaging Support Outsourcing
Technology Consulting Exchange 2013 Data Loss Prevention
Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These enhancements favorably impact key IT areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange Server 2013.
Barracuda Backup Testing On-site Support
Barracuda Backup Troubleshooting Computer Consultant
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built physical appliance built by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup protects vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist your business to plan, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda Backup.
Enterprise Windows Security Consultants
Site Move Services
For large organizations, Progent can supplement in-house network support groups by offering extensive background in deploying critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can act as a seamless nearby supplement of enterprise network management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbox compliance, project planning, and top-level service for multi-site network environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and technicians to assist with a site move or branch move, or a network architect to help with setting up or using an Internet Data Center or Hosting Facility.
Specialists NetApp SnapMirror
NetApp Clustered Data ONTAP Consultant
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles away from one another. Progent's team of seasoned network consultants can help you to plan, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with tasks like assigning disk pools, determining aggregate layout, setting up volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your DR solution to verify compliance with information assurance standards and government mandates.
Computer Consultants SQL Server Cluster
Microsoft Windows Server 2003 Cluster Remote Consulting
Progent offers Windows 2003 Cluster Server assistance to help your organization utilize fault-tolerant server clusters that can deliver 24x7 operation. Clustered Windows servers for non-stop networks include Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. By assisting you t build zero-downtime server clustering solutions based on Microsoft Windows Clustered Server 2003, Progent’s Certified Windows experts make sure that your high availability server clusters are configured to maximize the strategic advantage of your information system.
Threat Management Gateway 2010 Network Consulting
Threat Management Gateway 2010 Support Outsourcing
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft ISA Server and offers a easily managed web gateway that delivers a one-server platform for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, permits customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft-certified consultants can help your company to plan and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Virtual Server Private Cloud Hosting Engineers
Private Cloud Hosting for Virtual Data Centers Consulting Services
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of availability and expandability and is also simple to transfer to any data center. Progent's Private Cloud Hosting and Management services are built upon proven virtualization platforms that allow small and midsize companies with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Project Management Engineer
Project Implementation Professionals
For advanced project management assistance, Progent offers access to veteran IT experts with years of experience in technology management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise clients adhere to best practices to ensure that major projects are successfully completed on schedule and on budget.
Top Microsoft Windows 2000 Help and Support
Windows 2000 Server IT Consulting
Progent's certified Windows Server 2000 consultants offer computer help and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and support offerings include system design, deployment, documentation, on-site and off-site technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
microsoft operations manager 2016 Technical Support
scom 2016 Office 365 integration On-site Technical Support
System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for critical workloads by offering unified, mixed-platform monitoring of physical and virtual infrastructure installed throughout on-premises systems and cloud environments. Progent's consulting team offers advanced remote and onsite expertise to assist businesses of any size to plan, integrate, optimize, enhance and repair SCOM 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from older versions or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
Support Dynamics GP Accounting
Dynamics GP Great Plains Accounting Integration Support
Progent’s Microsoft certified experts provide a range of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and business management solution built, like all Microsoft accounting solutions, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is easy to install and configure, and with its segmented design you are able to purchase only the functions you currently require, with the ability to expand clients and increase capabilities when necessary. Progent’s Dynamics GP Software consulting engineers can help you install, configure and manage Dynamics GP/Great Plains 2010 and also older versions of Microsoft Dynamics GP.
Linux Online Services
Network Companies Solaris Online
Progent offers national remote technical support and troubleshooting services for companies who run UNIX or Linux networks or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Remote IT help provides optimum return for your information technology dollar by preserving client productivity and shortening the time billed for network repair services. Sophisticated online support technology and experienced technicians and engineers combine to enable Progent to solve most IT issues without squandering time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a combination of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help you with the most challenging network issues.
SQL Server Reporting Services Development Firm
Microsoft Expert SQL Server Analysis Services Integration Companies
Progent offers online and onsite expertise to help you with any phase of business intelligence reporting ranging from troubleshooting or modernizing applications to planning and implementing a comprehensive BI environment. Progent's BI experts can help your company to maintain your current BI system, help you to upgrade reports and databases from a discontinued reporting product to a current one, and deliver as-needed online mentoring tailored to your specific requirements. Progent’s business reporting and analytics professionals offer experience in the leading business intelligence reporting and visualization platforms such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.
Microsoft Exchange Upgrade Remote Consulting
Support and Integration Microsoft Exchange Upgrade
Progent is one of the most expert information technology consulting firms for integrating e-mail systems powered by Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Exchange 2000 for common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Amazon AWS hybrid cloud integration Integration Companies
Enterprise hybrid cloud solutions Engineer
Progent can assist your it team to plan and manage hybrid environments that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that utilize local resources as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration services such as Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Immediate WatchGuard XTM Firewall Security Consulting
WatchGuard Firebox Consulting Services
Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
SCOM 2012 Migration Online Support Services
IT Services SCOM 2012 Microsoft Azure Monitoring
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of any size expert online or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to fix critical problems detected by Microsoft SCOM 2012.
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