Immediate Online Troubleshooting for Grand Rapids Michigan IT Networks
Urgent Phone Technical Support for Grand Rapids SystemsFor businesses in Grand Rapids Michigan, Progent provides online technical support for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier engineers have delivered online support to companies in all 50 states in the U.S. (Check out testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE network specialists to help with challenging networking problems, plus the assistance of CISA and CISSP-certified cybersecurity experts to handle advanced security architecture and troubleshooting jobs.

Progent's remote support experts provide exceptional value because they have the real-world background and are equipped with the advanced technology needed to solve most information system issues rapidly. This reduces direct costs because service calls require minimal chargeable minutes. Remote support also avoids the expense of sending a consultant to your office. Your organization saves even more with incidental costs by minimizing or avoiding system downtime and related costs stemming from business discontinuity, disgruntled clients, unproductive employees, and distracted management. Progent's advanced online technical support know-how is particularly important in environments that rely on public clouds for vital infrastructure or software like Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be an option.

Progent's pricing model for online support is structured to leverage your network support dollar. Progent bills by the minute for phone assistance, so you owe exclusively for the support that you receive. In contrast to typical online service organizations, Progent imposes no service activation charge or minimum job duration. Progent's one-minute granularity and simple policy for pricing eliminate scenarios where quick fixes somehow turn into big tabs. Progent's skill at disposing of technical issues quickly means you spends less cash.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has fine tuned a collection of customized tools and field-tested processes that ensure the highest level of effectiveness for remote consulting and repair for computer systems of all sizes. Progent offers secure Virtual Private Network support for gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access enables the engineers of Progent's Technical Response Center to link to your company's computer system without breaching corporate security.

Progent's sophisticated customer support reporting application stores detailed records for all support that Progent's customers have received. Progent's team consultants have access to the specifics of assistance provided to every customer by any Progent engineer. This database of anomalies and repairs is organized as a conveniently retrievable support database that allows Progent's online support professionals to share their experiences company-wide to make sure that the quality of Progent's support grows over time. Progent's extensive list of certifications and close relationships with important technology companies including Cisco and Microsoft open up other extensive support knowledge bases and permit quick response from manufacturers' internal product engineers so Progent's remote consulting specialists are able to arrive at the best resolutions promptly.

Online support services available from Progent to companies in Grand Rapids Michigan include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a family of low-cost, flat-rate services intended to enable small and medium-size businesses to benefit from the same cutting-edge technology used by some of the industry's top enterprises. Progent's ProSight suite of outsourced network management services addresses all critical aspects of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the entire threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup activities and allows fast restoration of critical data, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver centralized control and world-class protection for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding appliances that require important updates, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so all potential problems can be addressed before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved immediately to a different hardware environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to get an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, better compliance with government and industry security requirements, more efficient utilization of IT resources, faster problem resolution, more dependable backup and restore, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The interview is designed to assess your organization's preparedness to block or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information about your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup/recovery system that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Special Support Programs Offered by Progent
Progent offers the services of seasoned remote consulting professionals for special information technology programs. Billing rates for longer-term consulting projects are determined according to the level of expertise of the engineers assigned. Progent's background in these special fields of computer technology allows customers to execute critical projects within budget and on time. Progent's project-based online engineering services include:

  • Help Desk Expertise
    Progent's Call Center service offerings for companies with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Call Center services, co-managed Help Desk services, and Call Center consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that handles all aspects of remote desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent offers call desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve the most issues.

    Progent’s Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent’s Help Desk sharing service is an advanced support solution based on the leading professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk staff of veteran network consultants provides your computer users in Grand Rapids Michigan immediate assistance from a large support resource with years of experience delivering phone support and online diagnostics for IT systems that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Call Center perception as a crucial driver of business performance, and Progent's aim is to fix and not just report IT problems.

  • Applications Support: Education, Custom Development, and Integration
    Progent's Applications Experts staff can supply phone-based and in-depth consulting support and education in key business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, customization, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. For additional information concerning Progent's consulting, custom development, and training offerings, visit Progent's Applications Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless management of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent offers organizations in Grand Rapids Michigan remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting and System Center 2012 Operations Manager support. Progent can configure Operations Manager for your environment so that your IT maintenance is proactive rather than reactive. By spotting looming trouble spots before they evolve into full-scale emergencies, remote monitoring can minimize inconvenient and costly information system failures. Progent can also assist with network monitoring utilities like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or environments that incorporate multiple OS platforms.
How Your Grand Rapids Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about urgent online expertise with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent. For organizations and new ventures in Grand Rapids Michigan, Progent's online computer support specialists are ready to deliver effective and economical system help whenever your business has to have it. More than a decade of providing remote tech support has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to develop high-end troubleshooting capability and to fine tune remote connectivity technology to repair IT problems quickly while eliminating the expense and lost time associated with on-site support visits.

Even if your Grand Rapids organization relies on a regular freelance consultant or maintains a full time organization that can handle day-to-day network issues, Progent’s Microsoft and Cisco certified consultants are available to offer a convenient and transparent virtual extension of your on-site resources in cases when your usual service personnel either lack the availability or the experience to solve unexpected network emergencies or particularly tough integration problems.

Features of Progent's Remote Computer Support for Grand Rapids Michigan
Progent's phone help, remote repair, system security consulting, and system management services give companies in Grand Rapids Michigan unparalleled leverage for your support investment. Whether you require one-time phone support and Internet-based troubleshooting or full-time Help Desk services and system management, Progent's experts can provide your office world class IT support while permitting you to eliminate the expense and administration overhead of carrying a full-service internal IT staff. Key features of Progent's online help program include:

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, breadth of IT knowledge, refined support software, and familiarity with enterprise networking enable offices to avoid the limitations of excessive dependence on smaller service firms, individual freelance service providers, or over-stretched in-house IT help.

Progent stands out by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Premier consultants average longer than a decade of hands-on industry background, at the front lines of IT service, executing a wide range of IT tasks for a large array of clients. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting team. This guarantees that you get not just world-class technical skills, but also a consultant with proven approaches for applying technical knowledge to fix real-world network problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for phone support and on-site visits per minute. As a result, you pay exclusively for delivered services. Progent does not demand a more expensive rate for after-hours or urgent support, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel except for urgent support where on-site work is less than four hours. In addition, Progent applies no startup charge and requires no retainer for services provided during normal business hours. Many service firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast fixes so you will not be tempted to allow minor problems to fester.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their scope, Progent can focus on delivering high-value services where Progent faces few competitors. Companies who work with familiar independent consultants or who employ in-house IT staffs benefit when Progent passes on information about critical technology and proven processes to make their IT environments more reliable, protected, and efficient.

  • Automated Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only consulting firms to provide round-the-clock system monitoring services powered by MS Operations Manager. MS System Center Operations Manager causes your network support to be proactive instead of reactive. By uncovering possible problems before they result in lost productivity, network monitoring can save your information network from painful and costly service losses.
How Does My Business Begin Receiving Remote Computer Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.



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    Progent’s colocation center IT services are intended for companies with hardware located at Internet Data Centers or data center co-location hosting sites and in need of timely in-person help at the colocation facility as well as off-site help from Microsoft and Cisco Premier experts. Progent provides a complete range of data center and IDC and collocation support services including system topology analysis, Windows and Linux server integration and maintenance, tech support for server and telecommunications networking, design and installation of fault tolerant systems, defining and implementing layered security structures, firewall integration and support, designing load balancing environments, and creating high-availability server clustering systems.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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    Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide remote or onsite configuration and debugging support to assist you to plan, configure, upgrade, tune, manage and debug Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless APs to accommodate your unique office design, building structure, and anticipated workloads.

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    Progent's ProSight family of managed services are designed to provide organizations who maintain small internal IT administration and support staffs with affordable access to enterprise-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance expenses, smart automation of common administrative tasks, continual adoption of the latest information technology, smooth transition from older systems to modern solutions, close fit between information technology with strategic goals, guidance from veteran IT consultants, and allowing management to concentrate on business issues rather than ever-changing network technology.

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    Windows Hyper-V 2016 utilizes core features initially developed for and refined on Azure, one of the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-based or hybrid deployment, create and carry out a non-disruptive migration plan, train your IT administration and support personnel, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution gives you maximum business benefit.

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    Juniper SSG Series Gateway Security Organizations

    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Skype for Business IM Consultant

    Progent's consultants offer online and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems such as Cisco UC. Progent's certified information security consultants can assist you design and verify a security strategy for your Skype for Business deployment that meets government and industry requirements.

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    macOS Online Consultancy

    Progent provides nationwide online phone support and consulting services for companies that operate Apple Mac environments or whose IT systems feature a combination of macOS and Mac OS X with Microsoft technology. Progent's experts can provide Apple macOS and OS X clients a range of services including desktop support, upgrading to the most recent edition of OS X from other earlier versions of Apple macOS and OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Remote IT help offers maximum leverage for your IT dollar by extending user efficiency and shortening the hours charged for network analysis and repair. Sophisticated remote access tools and skilled service specialists and consultants combine to enable Progent to solve most IT issues without wasting time and money by traveling to your site. In most of cases your IT issues can be remediated over the phone or via a combination of telephone support and remote access. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP certified security professionals to help you with the toughest network problems.

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    Progent offers clients the services of engineers who have earned some of the IT industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their IT support consultants have accredited training as well as extensive real-world field experience so that Progent's clients can use Progent's service with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is offered to uncertified service providers, allowing Progent to offer clients a better level of computer support. In addition, recognized certifications such as CISA or ISSAP for IT security can aid enterprise clients to demonstrate compliance with regulatory requirements by engaging the services of recognized IT professionals.

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    • Integration Support Extended Call Desk
    Extended Call Desk Online Help

    Progent's Network Help Desk Outsourcing Services for desktop technical support are intended especially for small businesses who require fast availability of a Help Desk Call Center with expert phone support and full escalation options but who have to operate within a limited IT budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.

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    • SonicWall PRO Cybersecurity Consultancies
    Network Intrusion Penetration Testing SonicWall NSA 5650 Firewall

    Progent's certified SonicWall firewall consultants can help you configure, maintain, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end network protection solution and design security into your corporate operations.

  • Microsoft Certified Office Communications Server Release 2 Online Troubleshooting Technology Consulting Services Microsoft IM Infrastructure
  • Microsoft Exchange 2003 Upgrade Online Troubleshooting MCSE Expert Certified Exchange 2003 Upgrade Support Services
  • Microsoft Exchange 2016 Migration Technology Consulting Services Microsoft Experts Exchange 2016 Migration Planning Consultant Services

    • ProSight Email Content Filtering Consultant Services
    Email Black Lists Consulting Services

    Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.

  • Microsoft Hyper-V 3.0 Virtual Machines Computer Engineer Computer Engineer Virtual Server Hyper-V
  • Microsoft ISA 2004 Server Integration ISA 2004 Enterprise Edition Server Network Engineer
  • Microsoft ISA Server Technical Consultant Help and Support ISA 2004

    • Microsoft Certified Expert Internet Security and Acceleration Server 2006 Consultant Services
    Urgent Microsoft ISA Server 2006 Remote Support Services

    ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching platform for securing the Internet-facing networks of any organization against a broad range of attacks. Progent's Microsoft-certified ISA Server consultants can show you how to design, cost-justify, pilot, install, configure and manage the Standard or Enterprise version of ISA Server on your information system.

  • Microsoft LCS Server 2007 Network Consulting Microsoft Live Communications Server Engineer
  • Microsoft MCP Remote Support Job Openings Brisbane Microsoft Remote Support Job Openings Sydney, Melbourne, Brisbane, Australia

    • Web Parts Design Firms
    Development Companies Web Commerce

    If you want to update your corporate web site, build internal websites for purposes such as human resources or employee training, design a high-impact web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also show you how to build and maintain a safe, fault-tolerant server and communications network, including remote and wireless access, to support your web solutions.

  • Microsoft Office Communications Server Online Support Microsoft VoIP Remote Technical Support
  • Microsoft Windows 7 Upgrade Repairing Microsoft Windows 7 Evaluation Support Services
  • Microsoft Windows 8.1 Migration Technical Consultant Guru Microsoft Windows 8.1 Upgrade
  • Midsize Business Network Assessment Technology Consultant Mid-sized Office
  • Network Engineer SMS Server 2003 Migration SMS Upgrade Computer Consultant
  • Network Management Services Windows Server 2012 Gerald Ford International Airport Windows Server 2019 Technology Consultants Gerald Ford International Airport
  • Offsite Workers Video Conferencing Specialists 24 Hour Work at Home Conferencing Consultants

    • Online Troubleshooting Office 365 Deployment Readiness
    Computer Consulting Hybrid Configuration Wizard

    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and within budget.

  • Online Support Services Windows 2003 Server Windows 2003 Server Support Outsourcing
  • OpenBSD Small Business Network Consulting Firms Sun Solaris Specialist

    • WatchGuard Firebox Cybersecurity Team
    WatchGuard Firebox M670 Firewall Protection

    Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.

  • Part-Time CIO Network Consulting Support and Setup CIO

    • Windows 2003 Consultant Services
    Microsoft Windows 2003 Consulting Services

    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, installing, administering and supporting sophisticated IT applications based on Windows Server, and can assist your upgrade from Windows 2000 Server or Windows NT.

  • Private Cloud Integration Engineers Virtual Machine Hosting Professional
  • Private Cloud Solutions Consultant Services Engineer ProSight VM Hosting

    • Windows 7 Upgrade Consultant Services
    Consultant Windows 7 Wireless

    Progent's Microsoft certified engineers can provide remote and onsite consulting services to help your company to administer, support, and repair computers powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, backup and restore, online access, smartphone and tablet management, Wi-Fi configuration, and 24x7 system monitoring.

  • Small Business Computer Consulting Companies Grand Rapids, MI
  • ProSight IT Management Outsourcing Consulting Small Business Managed IT services Specialist
  • Professional BlackBerry BES Server Consulting Blackberry
  • Professional Windows Server 2016 Hyper-V Remote Support Windows Server 2016 VM Load Balancing
  • Top Rated Cisco Certified Experts IT Outsource Grand Rapids
  • Progent Start-Up Company installation and Administration Progent Small Company Information Technology Manager
  • Project Server Contract Programming Microsoft Project Server 2010 Consulting Services
  • QTS Sacramento Data Center Consultants QTS/Herakles Sacramento Colocation Center Professional
  • Referral Program for IT Services Computer Consultants Reseller Program for Computer Consulting IT Consultants
  • Remote Technical Support Windows 2003 Online Technical Support Microsoft Windows 2003

    • Small Office Small Business Outsourcing IT
    Small Office Consulting Service Firm

    Progent delivers the help of Microsoft and Cisco-Premier IT consulting professionals to offer clients economical ways to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to nationwide corporations, Progent's network engineers can assist you to enhance your information system's e-mail infrastructure, protection, availability, performance, and IT management.

  • Remote Troubleshooting Small Business Network Small Office Network Online Support Services

    • Microsoft Certified Expert Windows Mobile 7 Specialists
    Blackberry Engineers

    Progent’s consultants offer experience in a variety of technologies relevant to mobile connectivity such as network architecture, wireless data synchronization, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's certified experts can save your organization time and expense by applying their wireless background to help you choose and integrate mobile access solutions that make sense for your business. Progent can also optimize your IT infrastructure so that mobile handhelds work more reliably.

  • SCCM 2016 Planning On-site Support Online Troubleshooting SCCM 2016 Peer Cache
  • SCCM Asset Inventory Integration SCCM Device Management Professionals
  • Technical Support Companies Grand Rapids-Lansing
  • SMS Server 2003 Migration Setup and Support Microsoft SMS Server Technology Consulting Services
  • SQL Server 2008 Engineer After Hours Consultant Microsoft SQL Server 2008
  • Grand Rapids, Michigan Remote Support Services
  • SQL Server 2012 Specialists SQL Server 2012 xVelocity Network Engineer
  • SQL Server 2014 Resource Governance Remote Consulting Support Outsourcing SQL Server 2014 Cardinality Estimation
  • SQL Server 2016 Azure Backup Online Technical Support MCSE Expert Certified Engineer SQL Server 2016 and Amazon Marketplace Web Service
  • Grand Rapids, Michigan Remote Troubleshooting
  • SQL Server 2019 OLTP Professionals SQL Server 2019 Always On Availability Groups Computer Consultant
  • SQL Server Cluster Support Outsourcing Fault Tolerant Server Clustering Support and Help
  • Security Security Companies Grand Rapids, Kent County Award Winning CISSP Security Group Grand Rapids, Kent County
  • Server Monitoring Consulting ProSight Patch Management Automation Online Troubleshooting
  • Service Reporting Professionals Tracking Service Costs Consultant

    • Helpdesk Sharing IT Consultant
    Setup and Support Shared Help Desk

    Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who require immediate access to a Help Desk Service Center with expert phone support and full escalation capability but who have to operate within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Software Selection and Deployment.

  • Setup Microsoft SQL Server 2016 Grand Rapids Grand Rapids Muskegon Holland Microsoft SQL Server 2017 Computer Companies

    • Mac and Windows Technology Consulting Services
    Emergency macOS and Windows integration Remote Support

    Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows computers into cohesive networks with resource sharing and workgroup support. Allowing efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Mac and Windows products. Progent's background in Microsoft and Apple consulting makes it possible to provide world class assistance to companies that depend on these technologies to maintain their competitive advantage. Progent can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

  • Setup and Support Cisco Firepower Management Computer Consultant Cisco Firepower
  • Small Business Consulting Services Microsoft and Cisco Certified Small Business Migration Consultants

    • Microsoft Project Server 2010 Technical Support
    Microsoft Project Server 2010 Applications Consulting

    Progent's Microsoft-certified consultants can provide advanced support in implementing, using and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad range of affordable remote consulting services following industry best practices to help organizations of any size to get all the advantages of this powerful project management solution. Support services offered by Progent include system planning, installation and upgrades, strategies for safe collaboration among local and remote or mobile users, network optimization, and customized online training.

  • Small Business Network Assessment Outsourcing Companies Small Office

    • 24-7 Amazon AWS cloud services integration Design
    Contract Development Amazon AWS hybrid cloud solutions

    Progent offers affordable online support to help companies to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.

  • Small Business Small Business IT Support Microsoft and Cisco Small Office Systems Consultant
  • Small Medium Business Solution Provider MCSE Expert Certified Mid-sized Company Information Technology Outsourcing
  • Small Office Configuration Microsoft, Cisco and Security Certified Experts Small Office Network Consultant Services
  • Small Office Setup Service Problem Resolution Small Business
  • Solaris Online Technology Consulting Company UNIX Online IT Outsourcing Group

    • Windows Server 2012 R2 Professional
    Expert Microsoft Certified Windows Server 2012 R2 Hyper-V Computer Consulting

    Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, tune your network for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, develop a corporate-wide security strategy, automate IT administration, assist with application development, and build and test a disaster recovery/business continuity plan.

  • Solomon Consultants MRP Reports

    • Meraki MR72 Access Point Remote Technical Support
    Meraki Access Point Security Online Support

    Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco devices for unified management.

  • Specialist BlackBerry Email IT Consultant RIM Blackberry
  • Specialists Cisco SBCS Network Engineer Cisco NSS2000 Network Storage Systems
  • Supplemental Helpdesk Network Engineer Virtual Service Desk Information Technology Consulting
  • Support and Integration SharePoint Designer 2013 Microsoft Certified Partner Integration Services SharePoint Online

    • SCDPM 2012 Protection Groups IT Consulting
    Microsoft Certified Partner SCDPM 2012 Protection Groups Configuration

    Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of all sizes to design, deploy, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier versions of SCDPM or from another backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for resolving especially challenging problems, or full project management services. Progent's consultants can also help your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

  • Suse Linux, Solaris, UNIX Remote Support Grand Rapids Michigan Grand Rapids, MI Computer Engineer Fedora Linux, Sun Solaris, UNIX
  • Technology Consulting Services SCOM 2012 Management Packs Technical Consultant Operations Manager Migration
  • Time Machine and Outlook for Mac Integration Services Mac Email client for Exchange Network Consultant
  • Top Quality Microsoft Experts Remote Support SPS 2007 Engineer Office SharePoint Server 2007
  • Top Rated Grand Rapids, MI Outsourcing Technology Grand Rapids Software Outsourcing Consultant
  • Top Rated Microsoft Exchange Server 2016 Migration Planning Remote Technical Support Microsoft Exchange Server 2016 Upgrade Planning On-site Technical Support
  • Urgent Monitoring and Reporting Consulting Services Comprehensive Event Management Troubleshooting
  • Vermont Online Support Networking Group California

    • Microsoft Dynamics GP Upgrade Planning Consultants
    Microsoft Dynamics GP Update Consultancy

    Progent has supported Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, customization, training, and debugging services since the platform's debut. Progent can provide in-depth support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can assist your business to plan, validate, and implement a cost-effective upgrade from a a legacy release of GP to the newest release of Microsoft Dynamics GP.

  • Virtual Server 2005 Security Consulting Group Microsoft Exchange 2007 Server Computer Services
  • Walnut Creek Computer Support Subcontractor Job Concord Part-Time Job MCSE Engineer
  • WatchGuard Firebox M670 Firewall Security Tech Services WatchGuard Firebox T70 Firewall Intrusion Detection
  • White Papers IT Co-sourcing IT Outsourcing White Paper
  • Windows 8.1 Help Desk Integration Support Microsoft Windows 8.1 Evaluation Support Services
  • Windows 8.1 Training Consultants Microsoft Windows 8.1 Upgrade Information Technology Consulting Group
  • Windows Training One-On-One Training Operating System
  • scom 2016 migration Support and Setup scom 2016 Azure integration Remote Technical Support
  • wireless IP phone security IT Consultants Online Support wireless VoIP phone integration
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