Immediate Remote Help for Grand Rapids Michigan Computer Systems
Fast Online Consulting for Grand Rapids SystemsFor companies in Grand Rapids Michigan, Progent offers remote support for information systems based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have provided remote troubleshooting to companies in all 50 states in the United States. (Check out recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE engineers to help with challenging infrastructure issues, as well as the services of CISSP-qualified security consultants to handle high-level security design and diagnostic issues.

Progent's online technical support engineers provide exceptional leverage because they have the practical background and are equipped with the advanced tools necessary to solve the majority of network problems rapidly. Efficient support reduces immediate costs since solutions accumulate fewer billable consulting minutes. Remote help also avoids the cost of dispatching an engineer to your site. Your company saves additionally in incidental costs by reducing or avoiding network downtime and associated costs stemming from business disruption, upset clients, idle employees, and de-focused management. Progent's extensive online consulting expertise is particularly important for businesses that are dependent on public clouds for vital network infrastructure or software like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises support may not be an option.

Progent's pricing policy for remote support is designed to leverage your network support investment. Progent bills per minute for phone consulting, so you owe exclusively for the services that you actually get. In contrast to many online support companies, Progent imposes no service activation charge or minimum payments. Progent's per-minute billing unit and simple model for pricing prevent scenarios where quick repairs somehow end up as major invoices. Progent's penchant for handling problems efficiently means you saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has fine tuned a set of optimized technologies and proven methodologies which permit the maximum degree of efficiency for remote help and troubleshooting for information systems of all sizes. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the consultants of Progent's online support team to connect to your company's environment remotely without violating system security.

Progent's advanced customer support database system stores extensive records describing all service that Progent's customers have been provided. Progent's authorized engineers have access to the specifics of assistance provided to every client by every consultant. This history of anomalies and fixes is organized as a conveniently exploitable proprietary database that allows Progent's remote support professionals to share their knowledge with the whole team to ensure that the value of Progent's technical support grows daily. Progent's advanced accreditations and working relationships with important technology companies including Cisco and Microsoft make available additional massive technical support databases and permit priority access to vendors' in-house support staff so Progent's remote consulting specialists are able to come up with the best solutions promptly.

Online support services offered by Progent to businesses in Grand Rapids Michigan include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a family of affordable, flat-rate services intended to enable small and medium-size businesses to benefit from the same best-of-breed IT solutions deployed by many of the world's leading corporations. The ProSight line of IT management outsourcing services covers all key areas of information technology such as email protection, security and compliance, cloud-based backup/recovery, infrastructure health monitoring, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior analysis technology to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to address the complete threat lifecycle including filtering, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering through leading-edge tools packaged within one agent accessible from a single control. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital files, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, monitor, enhance and debug their networking appliances like routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating tedious network management activities, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that need critical software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to keep your IT system running at peak levels by tracking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management staff and your Progent consultant so that any potential issues can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with information security regulations, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance consultant. The interview is intended to evaluate your organization's preparedness either to stop or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup/recovery environment that aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent offers the services of seasoned remote consulting professionals for contract IT programs. Progent's rates for longer-term consulting tasks are determined according to the qualifications of the engineers involved. Progent's experience with these important areas of information technology enables customers to execute major projects economically and on time. Progent's special remote consulting services include:

  • Help Desk Services
    Progent's Call Center support alternatives for organizations with environments that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology include full-service Call Center services, co-managed Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that handles all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent provides help desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to resolve the most problems.

    Progent’s Help Desk Co-management services allow your business to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the top professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center team of experienced network consultants offers your computer users in Grand Rapids Michigan rapid access to a dependable technical support group with extensive background offering telephone-based support and remote troubleshooting for IT systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to earn the Call Center the reputation as a significant contributor to company performance, and Progent's aim is to solve instead of simply document network problems.

  • Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Consulting Team can supply online advanced consulting support and education in special business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for popular Microsoft business applications including CRM, Microsoft Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more information concerning Progent's expertise, custom development, and education offerings, refer to Progent's Applications Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of System Center 2016, extend or optimize your current one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver companies in Grand Rapids Michigan remote IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune Operations Manager to suit your business so that your IT support is proactive rather than reactive. By uncovering potential issues before they grow into full-scale emergencies, system monitoring can minimize inconvenient and costly information system crises. Progent can also assist with system monitoring products like Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Windows environments, or environments that incorporate a mix of OS platforms.
How Your Grand Rapids Business Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent online support with Microsoft Windows, Apple macOS and OS X, or Linux networks, visit Progent's Urgent Online Help, phone 1-800-993-9400, or visit Contact Progent. For organizations and startups in Grand Rapids Michigan, Progent's online computer support specialists are ready to deliver professional and cost-effective IT help the instant your business has to have it. More than a decade of offering remote technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to develop high-end troubleshooting capability and to fine tune remote connectivity tools to fix IT problems rapidly while avoiding the expense and lost productivity associated with on-site service calls.

Even if your Grand Rapids office deals with a regular independent consultant or maintains a full time organization that can handle day-to-day network problems, Progent’s Microsoft and Cisco certified engineers are available to provide a convenient and seamless virtual expansion of your local resources in cases when your usual service personnel either lack the bandwidth or the knowledge to deal with sudden system emergencies or especially complex integration projects.

Features of Progent's Online Computer Services for Grand Rapids Michigan
Progent's phone support, Internet-based troubleshooting, system security expertise, and system management services give businesses in Grand Rapids Michigan unparalleled leverage for your IT budget. Whether you require occasional phone support and remote network repair or ongoing Help Desk call center support and system management, Progent's experts can provide your business world class network support while permitting you to avoid the cost and administration overhead of running a full-service in-house IT staff. Key features of Progent's online help services include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, range of technical experience, fine tuned support software, and familiarity with corporate IT enable businesses to avoid the limitations of excessive dependence on smaller consulting organizations, independent freelance service providers, or limited in-house IT help.

Progent stands out by offering:

How Does Our Company Begin Getting Online Technical Support from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Technical Support.



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    Email Guard from Postini provides constantly updated spam and virus blocking, content filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to qualify for a regular Postini license, you can still get access to Postini’s Perimeter Management technology through Progent’s E-Mail Guard anti-spam and virus protection aggregation offering. Progent’s expert e-mail security consultants can show you how to develop an email defense plan that features spam filtering and virus protection technologies and processes.

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    Office 365 is Microsoft's expanding suite of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud-based services are offered in a variety of product bundles intended for customers from individuals and households to global enterprises. Progent offers fast and easy remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can help you to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid ecosystems that transparently combine local and cloud products and services.

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    Progent's CISM-certified security consultants can help you protect your Mac network through professional services including running security tests, clean up after virus and worm penetrations, configuring firewalls, integrating secure remote and mobile access, installing automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the specific goals of your business information system.

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    Progent's Linux support services provide small and mid-size businesses and software developers support for managing and supporting Linux computers that operate with Microsoft-based networks. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with an easy single consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    The QTS Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation facility or if your company is planning on moving your main or offsite backup equipment to the Herakles data center, Progent can provide a variety of budget-friendly services such as data center relocation, equipment deployment and updates, infrastructure improvements, project management, virtual server configuration, remote network monitoring, centralized network management, application programming, disaster recovery/business continuity planning, data security evaluation, and the use of the Progent Test Lab.

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    Cisco Cisco Unified Communications Manager (CUCM), formerly named CallManager, operates as the foundation of Cisco's collaboration platform. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating tightly with applications like Cisco Unified CM IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and onsite support to help organizations of any size to build and administer Unified CM deployments by providing Unified Communications Manager integration and technical support services that deliver optimum business value. Progent can help with any aspect of CUCM setup and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, creating UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

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    Progent offers affordable online and onsite support to help companies to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.

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    Progent’s colocation center IT services are designed for businesses with hardware housed at IDCs or data center co-location hosting sites and requiring timely in-person assistance at the collocation facility as well as remote help from Microsoft and Cisco Certified professionals. Progent provides a complete range of IDC and IDC and collocation consulting services including system topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, design and installation of fault tolerant systems, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.

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    Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting expertise, software development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless information management solution.

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    Configuration Manager 2016 automates application and device deployment and updating, centralizes compliance settings control, inventories network assets, protects against company data leakage, performs health monitoring, enables secure self service, and delivers a common control mechanism for administering multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help you with any facet of designing, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.

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    Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Premier network support experts. With Progent's economically priced IT service packages, small businesses can select a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small business information systems enterprise-class reliability, protection, and productivity.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the entire threat lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats.

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    Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2003 migration plan that avoids productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-site migrations, Progent has the background to finish your move quickly and affordably. Progent's Exchange 2003 help, repair, and design offerings include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.

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    Progent's Citrix consultants can help your business to design, implement, administer, and troubleshoot a virtual Windows application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for distributing server and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and maintain an off-site datacenter that features high uptime, advanced protection, and rapid recovery.

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    Progent's Citrix-certified experts can assist your organization to assess the business benefits of the available versions of Essentials for Hyper-V, help you to use Citrix administration utilities in your Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to improve the performance, uptime, flexibility, and fault tolerance of your virtualized environment while reducing the cost of resources and support and simplifying management tasks.

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    Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and global standards of skill that information security managers are expected to master. It gives executive management the assurance that those who have earned their CISM certification have the experience and knowledge to deliver efficient security management and support services.

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    Dynamics GP/Great Plains accounting offers analytics and reporting features that let you track all business processes, revenues and spending, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can enable you to create reports that let you understand your business more completely, converting uncooked data into useful management information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer custom business application development and web commerce applications that work seamlessly with Dynamics GP.

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    Progent provides the help of Microsoft and Cisco-Certified IT support experts to show clients affordable alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For networks that span from small offices to nationwide corporations, Progent's expert engineers can show you how to improve your information system's e-mail architecture, protection, availability, performance, and system administration.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent believes that a carefully designed and executed network is a pivotal piece for enabling any firm's success, and Progent applies this belief in our own network infrastructure. We have built a non-stop virtual office network that enables Progent's in-house engineers and certified contractors to offer rapid and effective support, collaborate closely on challenging projects, and gain from professional and personal growth from being a member of a dynamic business ethos of personal drive and freedom.

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