Progent can assist you in all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Progent can provide the cost-effective services of remote Internet connectivity experts to help your organization to evaluate or update your ISP services so your Internet access solution aligns with your business needs. Support services available from Progent include evaluation of your existing bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a seamless move to a different carrier and/or service plan. Network provisioning can include optimizing existing routers and configuring new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of any size to design, deploy, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers occasional support for resolving especially stubborn issues, or comprehensive project management support. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Cisco Cisco Unified Communications Manager (CUCM), previously named CallManager, acts as the center of Cisco's communications and collaboration platform. Cisco Unified CM and Unified Communications Manager Express provide a modern IP-PBX by integrating closely with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified network consultants offer effective and affordable online and on-premises support to help businesses of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver optimum productivity. Progent's consultants can help with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, creating UCS server failover systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Progent is seeking to find staff-level, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified system engineers who have Cisco CCDP or CCIE certification; security consultants who have CISSP or CISA or comparable security certification; and advanced system design consultants with a background in mobile access, wireless connectivity, fault tolerance, disaster recovery, information protection, and server virtualization. Progent also seeks professionals who can work on our staff of desktop support specialists and remote troubleshooting experts. In addition, We are hiring talented managers able to perform productively in our high-growth, virtual office environment.
Progentís IT outsourcing services provide economical network support for small organizations. Whether it involves designing system architecture, setting up an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or creating a web-based business solution, outsourcing your network engineering services can contain expenses and minimize risks, permitting network support budgets to grow in a more linear and controlled fashion than is possible by assembling a large, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available system foundation for your critical applications based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent offers the support of Microsoft-certified consultants and experienced database application programmers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and security professionals to help you to evaluate the likely advantages of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and define a cost-effective and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Progent's Microsoft Office and Office 365 consultants can help businesses of any size to integrate Microsoft Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless solution that offers quick return on investment and enables better business outcomes. Progent can assist your company to integrate Office or Office 365 apps with one another and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems with various releases of Office desktop and can provide live online instruction to individuals and groups.
DoubleTake/Carbonite Software publishes a family of tools designed to provide small companies a variety of cost-effective solutions for replicating and restoring vital applications such as Exchange Server, SQL, RIM Blackberry, and SharePoint. Progentís disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small business information networks to achieve an advanced level of fault tolerance and business continuity readiness at an affordable price.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Progentís wireless engineers can help small companies design, choose, test, install and support secure building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of security that equals or excels wired connections. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and install the wireless connectivity technology that fit best with your business requirements.
Microsoft supports seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget.
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the state of critical assets that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so that all potential issues can be addressed before they can disrupt your business.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) apart from each other. Progent's team of seasoned IT consultants can assist your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your functional needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing help with tasks like assigning shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR solution to show adherence with industry standards and government requirements.
Progent can provide cost-effective remote assistance to assist your business to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you through specific technical roadblocks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your IT network.
Progent's Cisco-certified CCIE networking consultants can assist you to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated switches to modern devices.
If your office computer system mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive network that allows all your operating systems to run side by side for easy administration, transparent information exchange, high reliability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows coexistence support offerings include IT architecture integration and support, support for Windows services for UNIX, online network monitoring and administration, remote technical support and repair, in-person technical support, and Help Desk Call Center services.
Progent offers national remote phone support and consulting services for companies that operate macOS and OS X networks or whose information systems include a mix of Mac and Microsoft Windows technology. Progent's experts can provide Mac clients a variety of services including desktop assistance, migration to the most recent edition of macOS from legacy editions of macOS or OS X, plus expertise with Mac application software. Progent can also help your business with iPhone and Apple iPad support, or migrating to Apple's iCloud services. Remote network consulting provides optimum leverage for your IT budget by extending client productivity and limiting the time charged for network analysis and repair. Sophisticated online support utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your site. In most of cases your network issues can be dealt with by telephone or via a mix of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to help with the most challenging network issues.
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Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or small support organizations who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports sent by every staff member to each client. The discipline of detailing and organizing support activity results in more efficient service and avoids a variety of typical problems such as when a service customer is effectively held captive to a consultant who wonít let go of the keys to the kingdom.
Progentís private cloud hosting allows small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant hardware with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can use Progentís private cloud to avoid large capital costs for the acquisition, maintenance, and operation of computer hardware and facilities while benefiting the highest levels of network availability and security.
Progent's certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
The Certified Information Systems Auditor accreditation is a globally recognized qualification that indicates mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive examination given by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant able to assist businesses in the areas of information systems audit services, information technology governance, systems and infrastructure lifecycle, information technology service delivery, safeguarding of data assets, and business continuity planning.
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an objective evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a more manageable and safer AD implementation. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and higher availability.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing and service companies to simplify complicated supply chains and improve the efficiency of critical processes to get products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that spans from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and DBA services.
Progent's ProSight Virtual Hosting offers advanced virtualization technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering team to provide small businesses with a complete information technology outsourcing alternative that improves network dependability and protection, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and critical application servers hosted in a safe and reliable facility on a high-performance, high-availability virtual server set up and maintained by Progent's network service professionals.
Progent's certified wireless consultants can assist your organization to evaluate the benefits of using Catalyst Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to support and debug your current wireless environment or help you plan and implement an efficient transition from outdated Wi-Fi controllers to modern models.
Cisco has developed an extensive product line of routers including routers built to provide the protection, bandwidth, and reliability demanded by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS platform, such as Cisco's 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Progentís private cloud hosting enables small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restore. Smaller organizations can take advantage of Progentís private cloud to avoid large investments in the acquisition, maintenance, and operation of computer hardware and data center facilities while achieving the highest levels of network reliability and security.
Progent can help you plan, configure, manage, monitor, and repair an efficient Wi-Fi network infrastructure, select sensible hardware and software, and configure wireless access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you build a complete wireless network security strategy that is well aligned with the security plan for your overall corporate network.
Progent's Microsoft-certified experts can deliver a range of consulting services to help organizations of all sizes to install, manage, and support environments that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help create test environments to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment projects following industry best practices.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to build and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.
With Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize all the advantages of adding intelligent services into their networks. Cisco's Catalyst switch technology makes it possible to enable features that make your network infrastructure sufficiently robust to accommodate real-time requirements, expandable to support growth, secure enough to protect restricted data, and designed for prioritizing and controlling traffic flows to optimize network operations. Progent's CCIE certified consultants can show you how to select and deploy Cisco switches appropriate for your business. Also, Progent's CISA certified security specialists can show you how to develop a comprehensive security policy and configure Cisco switches so they help enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Progent's Microsoft-Premier SQL Server consultants offer a range of services to assist small and midsize companies to design, deploy, manage, and troubleshoot MS SQL Server 2008 solutions so that they realize the maximum strategic benefit from Microsoft's state-of-the-art database management technology. In addition, Progent offers help with system architecture, enterprise-wide security, and application development to optimize the business advantage of your computer investment.