Progent's Linux consulting services offer small and mid-size companies and developers support for managing and maintaining Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise offers you an easy one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Altaro VM Backup offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide range of services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
Progent's certified SQL Server application programmers and DBAs offer online consulting to help businesses of any size to build, manage, and maintain applications powered by Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server experts offer support for any element of application development in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent has more than 10 years of background configuring, maintaining and troubleshooting the core components included with System Center and can help you to design, deploy, support, and repair your System Center ecosystem to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can help your organization to migrate to the current edition of Microsoft System Center from a previous release or from another IT management platform to provide the benefits of best-in-class provisioning, automation, security and compliance, plus datacenter and application performance monitoring.
Progent’s certified Cisco IT security consultants provide expert PIX and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security holes.
Progent can provide cost-effective online support for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced assistance for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored online classes for Access development and DBA services.
Progent can provide cost-effective online support to assist businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
E-Mail Guard by Postini provides continually upgraded spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to purchase for a standard Postini license, you can still have access to Postini’s Perimeter Management technology via Progent’s E-Mail Guard antispam and antivirus aggregation program. Progent’s certified e-mail protection consultants can help you create an email security plan that features anti-spam and virus defense products and processes.
Progent's Cisco CCIE-certified network infrastructure experts can help you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your corporate processes.
Progent's consultants offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or moving to iCloud services. For business networks built solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, integrating and maintaining a network environment that is reliable, secure, efficient and aligned with your organization's business goals.
Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional background, at the front lines of IT service, executing a wide variety of technical tasks for a large mix of clients. Each Progent support professional shares a proven set of individual best practices that are incorporated into shared best practices standards that Progent teaches its support staff. This means that you get not just expert technical help, but also a consultant with proven approaches for using computer knowledge to solve real-world network problems quickly.
Progent’s certified Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting support covering architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home offices to scalable enterprise-class products, Cisco PIX and ASA Firewalls offer a high level of security, performance, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security gaps.
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and debug their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks.
Progent can provide online and on premises expertise to help your organization with any facet of BI reporting from debugging or enhancing applications to designing and implementing an advanced business intelligence solution. Progent's management reporting consultants can help your company to support your existing BI system, assist you to upgrade reports from a legacy reporting product to a modern solution, and provide custom remote training to meet your specific needs. Progent’s management reporting professionals offer expertise in all popular BI reporting tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.
Progent's Check Point Software consultants can help you select and deploy Check Point Firewall/VPN utilities and hardware powered by Check Point's technology to provide an economical and effective security solution for your IT network. Progent can also help you integrate other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other suppliers and offer a single stop for continuing network support, administration, training, and design services.
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds helping small and mid-size businesses to minimize network downtime by offering cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant IT design, backup/restore solutions, and non-disruptive system maintenance. Progent’s business continuity consultants can help your company to plan and validate an efficient business continuity plan that matches your business goals and budget. Progent’s disaster recovery engineers can assist you to design, implement, and support fault-tolerant technologies including redundant Internet connectivity, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location data centers.
Progent’s IT outsourcing services offer economical computer support for mid-size companies. Whether it involves planning network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, allowing network service expenses to increase in a more moderate and controlled fashion than is feasible by amassing a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust network architecture for your critical Windows-powered business software including Windows Server 2008, Exchange Server, and Microsoft SQL Server.
Progent's Microsoft Premier professionals offer expert support for major deployments of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange rollouts or upgrades and can supply onsite technicians to help large companies with deployments of Exchange Server 2007 in the or any area served by Progent's engineers.
Progent's Mac consultants can support the creative facets of Mac environments by offering help services and training in imaging, audio, and video. Progent's support professionals offer help in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Progent's Microsoft-certified ISA Server consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple offices, remote users, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Progent can provide cost-effective online support to help businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS services. Progent offers occasional support to assist you to overcome technical roadblocks or Progent can provide project management outsourcing to help you migrate to the Amazon AWS platform on time and within budget.
Progent's Cisco-certified CCIE networking consultants can help you to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and move smoothly from legacy appliances to current models.
Microsoft Dynamics GP 2010 accounting is a full-featured business management and analytics platform that integrates information and operations throughout your company, communicates seamlessly with other applications, and brings together workers, customers and vendors regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to set up and maintain a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Progent offers customers access to consultants who have earned some of the IT industry's most prestigious certifications. Progent believes that customers deserve to be sure that their IT support providers have formal training as well as extensive real-world experience so that Progent's clients can engage Progent's service with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts brings privileges for substantially superior vendor support than is offered to uncertified consultants, allowing Progent to offer customers a better class of computer support. In addition, major certifications such as CISA or ISSAP for network security can aid corporate clients to show compliance with regulatory requirements by using the assistance of accredited industry professionals.
Progent's certified SQL Server 2019 experts can help your organization to assess the advantages for upgrading to SQL Server 2019 and can provide fast online or onsite contact with experts in system design and deployment, application programming, SQL Server management, and network security.
ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical files, apps and VMs that have become lost or corrupted due to component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your critical information.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with designing, installing, managing and troubleshooting sophisticated information technology solutions powered by Windows Server, and can streamline your migration from Windows 2000 Server or Windows NT.
Progent's Microsoft and Cisco authorized Consultants offer several ways to help mid-size and large companies create an efficient and successful internal Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process study and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help organizations sift through the various high-quality Help Desk application programs on the market and decide which products might be too costly, lack key capabilities, or align poorly with your organization's business goals. Progent also provides temporary staffing for organizations who need to augment their in-house Help Desk team for occasional projects or to fill in for absent or indisposed personnel.
Progent's network professionals can assist you to evaluate the potential advantages of Hyper-V-powered virtualization for your company, conduct pilot installations to verify Hyper-V's compatibility with your production software, assess your network infrastructure for optimal performance with virtualization solutions, assist you in moving to Windows Server 2008 and setting up Hyper-V, educate your IT staff to monitor and administer Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, design and test business continuity procedures that optimize system uptime, and deliver ongoing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk services.
Progent's Apple Mac experts can support the creative facets of Mac environments by providing help services and training in graphics, sound, and video. Progent's consultants can provide help in a variety of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Progent is organized provide in-depth online consulting for all technologies associated with today’s small company information systems and allows you to outsource an array of vital, on-demand support services including a part-time Chief Information Officer to provide advanced planning and negotiating capability, a Call Center for help desk services, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management help for major projects such as office relocations orOS migrations, connectivity experts for building and maintaining high-performance and reliable network infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to write, enhance, or troubleshoot business application programs.
Progent offers a selection of IT support bundles for small organizations. These IT outsourcing and network monitoring solutions are based on the anticipatory problem handling capabilities of Microsoft System Center Operations Manager, a next-generation server and IT management software platform that monitors the reliability, throughput, and safety of your information system and isolates potential troubles before they can disrupt your system. With Progent's affordably priced IT service packages, small companies can choose a basic co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy recovery capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive backup for critical platforms such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports VMs hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to plan, implement, administer, and troubleshoot an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or provide end-to-end project management or co-management services to help you complete your SCDPM 2016 deployment on time and on budget.
Progent's application experts offer advanced consulting, custom development, deployment help, and webinar classes for popular business applications that address key areas including ERP, financials, management reporting, web commerce application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of experience providing advanced consulting and troubleshooting support remotely, Progent can assist small businesses anywhere in the United States to save the time and fees associated with travel and on-premises activity without compromising the high quality of consulting services.
Progent's management team consists of seasoned professionals with years of background delivering computer consulting services, technical support, and long-term IT planning to organizations ranging in size from small offices to Fortune 500 companies. Great support calls for great people, and Progent stands out by having assembled a management staff that can provide customers with the best service value in the industry.
Progent's Citrix experts can help your organization to assess the potential strategic value of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix management utilities in your Hyper-V environment, and show you how you can use Citrix Essentials for Hyper-V to improve the performance, uptime, consistency, and recoverability of your virtualized environment while reducing the cost of equipment and operations and simplifying administrative tasks.
Progent's Microsoft-Certified SQL engineers offer a range of support services to help small businesses to plan, deploy, manage, and repair Microsoft SQL Server 2008 solutions so that they realize the maximum competitive benefit from this advanced relational database technology. In addition, Progent can provide help with network infrastructure, enterprise-wide protection, and custom software programming to increase the strategic value of your information network.
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to create a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging, presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of desktop and mobile endpoints. Progent's certified Lync 2013 consultants and system architects can help your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or mixed model suitable for your present and future plans, implement Lync 2013 so as to speed up your ROI, and provide live online and on-premises training to your management team and end users. Progent offers expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.
Progent's Jabber consultants offer remote or on-premises expertise to help organizations of any size to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the technologies that make up building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.
Progent provides national remote technical support and troubleshooting services for businesses that run Apple Mac environments or whose IT systems include a combination of macOS and Mac OS X with Microsoft technology. Progent's consultants can provide Apple macOS and OS X clients a variety of IT services including desktop assistance, upgrading to the current version of Mac OS X from legacy versions of macOS and Mac OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Remote network consulting offers optimum return for your information technology dollar by preserving client efficiency and limiting the time charged for network repair services. Sophisticated online access technology and experienced technicians and consultants allow Progent to handle most IT issues without wasting time and expense by going to your location. In the vast majority of cases your network issues can be remediated over the phone or via a combination of telephone support and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISA and CISM certified security specialists to help you with the toughest network issues.
For small and midsize companies, network security and compliance can be too complicated to stay ahead of yet too dangerous to ignore. The world's biggest enterprises have been hacked, and the top cloud service providers have on occasion been knocked out. It seems as though there's no place to run. Progent makes it affordable for small and midsize businesses to implement vital security projects successfully by offering the benefit of billed time to the closest minute without any minimum billing for remote help. This means you can have access to a world-class computer expert to provide precisely the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of system security including security assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a comprehensive security plan.