Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and extensive experience with network security design. ISSAP consultants possess comprehensive knowledge of access control mechanisms and techniques, telecommunications and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and managed switches. UniFi appliances running across multiple venues with any number of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi consultants who can assist your organization to determine the value of Ubiquitiís UniFi technology for your environment and help you to design, install, administer, and maintain your UniFi solution.
Cisco Cisco Unified Communications Manager (CUCM), originally named CallManager, acts as the center of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and onsite expertise to assist organizations of all sizes to build and administer Unified CM ecosystems by providing Cisco Unified Communications Manager integration and technical support services that add optimum productivity. Progent's consultants can assist with any facet of Unified Communications Manager support and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, manage and troubleshoot firewall environments built around ASA firewalls with Firepower Services.
Progent can assist your organization to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management solution or assist you to enhance your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and IIS.
Progent's Cisco-Premier network consultants can show you how to use Cisco's management tools along with a variety of powerful third-party products to create a comprehensive network management solution in order to keep your environment running reliably, fully utilize expensive resources, guard your data, revive quickly from hardware failure or deliberate assaults, and allow you to add or reassign network resources intelligently and affordably as your business grows.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from on-demand architecture review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget.
Progent's Cisco-certified CCIE network experts can assist you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software support.
Progent can assist you to design and implement an efficient migration from a UNIX-powered information environment to a network powered by MS Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application experts can help you guard your data and reduce productivity disruption by designing an effective migration strategy that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current infrastructure, transition strategy and validation, Exchange migration expertise, data and application transition, and processor and media transition and economization.
Progent offers the support of Microsoft-certified engineers and seasoned software developers, database administrators, project managers, network infrastructure engineers, business continuity specialists, and certified security professionals to assist you to assess the likely benefits of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for streamlined management.
Microsoft Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class package featuring enhanced security, transparent compatibility with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product offers lower costs and improved business efficiencies, enhanced individual productivity, and better IP security. MS Communications Server has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support and troubleshooting help for your Office Communications Server 2007 environment and can help you to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to design and carry out an efficient migration that will add significant strategic value to your information network
Progent's experts offer Mac users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad management, or moving to iCloud. For computer networks based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, integrating and supporting a network infrastructure that is available, safe, efficient and able to achieve your organization's objectives.
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements favorably impact vital areas like manageability, availability, security and compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent also offers affordable online consulting and management for Microsoft Exchange 2013.
The Help Desk service delivery structure used by Progent's Technical Response Center gives small and midsize businesses an affordable option to dependence on independent consultants by offering broad technical knowledge shared by multiple engineering teams, optional round-the-clock availability of urgent help, escalation capability to appropriate experts for solving the most difficult issues, support consistency and reliability, prompt follow through enforced by seasoned IT service managers, a choice of convenient mechanisms for requesting support tasks, and excellent process transparency made possible by trouble ticket tracking and available through a web portal.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and on-premises Exchange systems. This allows you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and on budget.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, supports popular handheld devices, permits single login with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the broad knowledge and experience to resolve the many IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the return on your investment in this mission-critical product.
Years of background with Microsoft's email technology makes Progent one of the most qualified IT consulting firms in California for integrating email solutions powered by Microsoft Exchange Server 2000. Progent is expert in helping small companies derive the full advantages of Exchange Server under typical scenarios including updating from Exchange 5.5, moving from an ISP-based or POP3 Email system, and outsourcing your Exchange Server administration.
Progent can help you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and repairing Microsoft SCOM environments and can provide organizations of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix serious issues detected by SCOM 2012.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with comparable features but which uses your existing storage hardware. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist you to design, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business more complete solutions for your IT network.
Progent offers customers access to consultants who have been awarded some of the computer industry's most prized certifications. Progent believes that clients have the right to be sure that their IT support providers have formal testing plus extensive real-world experience so that Progent's customers can use Progent's service with confidence. In many cases, vendor credentials like the CCIE confers privileges for significantly superior vendor assistance than is offered to non-certified consultants, enabling Progent to offer customers a better class of IT support. In other cases, major certifications such as CISA or ISSAP for network security can aid enterprise clients to demonstrate compliance with regulatory demands by using the assistance of accredited IT experts.
Progentís certified experts offer small and medium size companies world-class consulting services for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for change and configuration management. Configuration Manager 2007 is the new title for the update management platform previously called Systems Management Server. Configuration Manager 2007 provides a variety of enhancements to Microsoft Systems Management Server 2003 such as full automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progentís certified engineers can show you how to use Systems Management Server or Configuration Manager 2007 effectively for streamlined OS and application installation, security patch control, software tracking, and licensing reconciliation. Progent's engineers can also help you to move efficiently from Microsoft Systems Management Server 2003 to Configuration Manager.
Les Kent has a 35-year history of effective technology integration, executive administration, marketing, and operations. He has demonstrated a talent for developing sophisticated IT solutions during his time as as a network architect, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major corporations.
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's production servers in a solution that delivers the highest level of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are based on mature virtualization architectures that enable small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, system support, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Progent can help small companies to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
Citrix has developed a powerful line of platforms that provide advanced manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of Citrix technology and show you how to design, test, implement, optimize, and maintain Citrix virtualization platforms.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange consultants can deliver occasional support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on schedule and on budget.
Progentís certified Cisco IT security consulting professionals offer high-level PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security holes.
Progent can help your business to evaluate the many subscription options available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based resources.
Progentís consultants offer expertise in multiple disciplines related to mobile connectivity such as system infrastructure, wireless data synchronization, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft certified professionals can save your organization work and money by applying their wireless expertise to help you select and integrate mobile access technologies that fit the needs of your business. Progent can also tune your IT architecture so that wireless handhelds perform better.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, creating cost-effective migration methodologies, assessing and optimizing performance, planning or validating business continuity strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack adequate in-house resources to assemble effective test environments, the lab cuts capital costs and technical risk while keeping critical network projects on schedule.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard handles the protection and administration of company email by offering continually updated spam and virus filtering, policy administration, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting tools as well as outbound email filtering to let you troubleshoot your email environment and specify and enforce corporate email policy.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Exchange 2010 and introduces powerful innovations as well as a revamped structure. These enhancements favorably impact key areas such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Microsoft Exchange 2013.