In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, upgrade support, and 1-on-1 or group online training customized to meet your particular requirements. Progent's experts also can show you how to build and maintain a secure, robust network infrastructure to support your ERP, MRP and accounting solutions.
Progent’s Technical Response Center (TRC) offers low-cost national after-hours online help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 phone support and online direct computer access to isolate and repair network problems rapidly and economically.
Progent can provide the services of a CRISC-certified risk management consultant to help you to plan and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for the legal profession. Progent offers remote access to NetDocuments experts who can help legal departments and law firms to plan, configure, administer, optimize, or debug a document management system (DMS) solution based on NetDocuments.
Progent's managed services for software and firmware patch management offer businesses of any size a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your servers, endpoints scanners, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices such as alarms and robotics.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered units engineered as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts offer online or on-premises integration and debugging services to help you to design, implement, upgrade, optimize, administer and debug Cisco Small Business wireless access point environments of any scale or architecture.
Progent’s Microsoft-certified engineers can help you to update your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of upgrading to 64-bit desktop processing, plan an affordable migration strategy that minimizes business disruptions, and offer inexpensive, expert remote support to assist you to install 64-bit PC desktop operating systems and application programs on your existing hardware.
Cisco has developed a full array of routers that includes appliances built to deliver the protection, bandwidth, and reliability required by customers ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you add new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
Progent provides consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall product that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
Progent can assist companies of all sizes to move any part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to understand the benefits and limitations of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure you avoid the common mistakes small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.
Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and onsite assessment and migration support for Windows 10 provided by Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, data and identity security, automated deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration Call Center support services.
Progent's SonicWall firewall consultants can help you configure, manage, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and design protection into your corporate practices.
Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and on-premises evaluation and migration services for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management staff and end users, and ongoing Call Center support services.
important characteristics of Dynamics GP software include a modular design that lets you license just the components you need, a standards-based architecture based on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to monitor all operations, income and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to integrate data from almost any database or desktop software into Microsoft GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can help you configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP consultants to show you how to convert the powerful features of Dynamics GP business accounting software into a high-value business solution.
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS administrator or software developer and can assist businesses of all sizes to integrate and maintain MySQL within a reliable IT environment that offers high levels of speed, expandability, and protection. Progent also has experience assisting businesses port applications from an Oracle environment to MySQL.
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 ecosystem to accommodate your evolving IT needs. In addition, Progent can assist you to create a software foundation that fully supports SCCM by delivering expertise with associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and IIS.
Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of remote desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data.
Progent's Cisco CCIE-certified wireless network experts offer online or on-premises configuration and troubleshooting support to assist your organization to design, configure, upgrade, optimize, administer and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific office layout, construction, and anticipated workloads.
Progent offers the support of certified consultants as well as experienced software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's Data Center engineers can help you identify fault-tolerant data centers that meet the particular requirements of your business. High availability colocation sites are especially attractive to small businesses because of their affordability and simplified logistics compared to taking a do-it-yourself approach. Attempting to create an in-house data center with even a minimum level of fault tolerance is too costly for the majority of small companies. Progent is ready to help you get all the advantages of high availability data centers and fault tolerant colo sites by offering a full range of consulting and support services.
Email Guard by Postini provides constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your business is too small to qualify for a regular Postini license, you can still have the use of Postini’s Perimeter Management technology through Progent’s E-Mail Guard antispam and virus defense service program. Progent’s certified e-mail protection consultants can show you how to devise an email protection plan that features spam filtering and virus protection products and policies.
For businesses that have a mix of Mac and Windows desktops, there exist two basic solutions for using Windows-only applications on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect an Apple Mac to a remote Microsoft Windows-based computer to use Microsoft Windows programs and share system resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac system so you are able to use Windows applications directly. Progent's macOS and Mac OS X technology consultants can help your organization to maintain these solutions for running Microsoft Windows applications on your Apple Macs and can in addition help your organization to evaluate and install third-party solutions for Windows platform emulation.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet resources while supporting increased efficiency by making these resources accessible to authorized remote users. Internet Security and Acceleration Server 2006 can guard business applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server experts can show you how to plan, install, configure, and maintain ISA Server on your system so your company achieves a smart and economical combination of protection, productivity, and performance.
Microsoft Windows 8.1 is designed to run on computers from smartphones and slates to power-user desktops. A wealth of new and improved capabilities, such as touch screen support and signature live tiles user interface, offer a wide selection of advantages for organizations who know how to put them to work. Progent's Microsoft-certified experts can help get your organization up the learning curve with Windows 8.1 and show you how to gain significant business value from the operating system's various new and enhanced technologies.
Progent can help your business to design a migration to Teams from Skype for Business and install, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to strengthen email security and virus defense, achieve high availability email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financial management, inventory, operations control, capacity planning, purchasing, sales, supply chain, and advanced analytics. Progent's Dynamics Business Central consultants can help company to maintain your older Dynamics NAV system or migrate smoothly to a cloud-hosted, local, or hybrid deployment.
Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for unified management.
Progent’s Microsoft-certified consultants can provide small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central location for your workers or customers to connect to, manage, distribute and manipulate relevant data, files, and applications and to communicate with one another. It enables quicker and better decisions, more efficient sharing across teams and more streamlined business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible within and outside a business network. Windows SharePoint Services join workers, clients, teams and major tasks with the information they’ve developed in a way that makes data easy to locate, retrieve and apply.
Progent's Juniper-authorized NetScreen consultants can help your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology systems.
System Center 2016 Data Protection Manager provides automatic backup and easy restore functions for Microsoft networks. SCDPM 2016 delivers application-aware backup for critical platforms such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, works with VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, deploy, manage, and repair an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver as-needed guidance to help you through technical bottlenecks or deliver end-to-end project management services to make sure you finish your Data Protection Manager 2016 deployment on schedule and within your budget.
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a DR solution built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point.
Progent's Juniper-authorized NetScreen consultants can help your company to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor systems.
Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device management solution or assist you to modify your current SCCM 2012 environment to accommodate your changing business requirements. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM by providing advanced consulting support for related Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the highest level of availability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting and Management services are based on mature virtualization architectures that enable small and midsize companies with mixed- platform environments to save dramatically on the expense of capital equipment, infrastructure support, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to half of the time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with teammates who run Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and transmit email, search the Exchange global address list, copy addresses, sync up calendars, and alert people to conferences via your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized one-on-one Entourage education.
Progent can help you to create, deploy and debug a backup plan built around MSP360 software. MSP360 offers file/folder or image-based backup/restore for VMs and physical machines, works with all popular public clouds, and allows businesses to create a backup ecosystem with a minimum RTO and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss resulting from human mistakes, computer glitches, malicious users, and malware assaults like ransomware.
Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security plan, automate IT administration, assist with creating applications, and build and test a DR/BC plan.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital files, applications and VMs that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical information.
Progent can provide the part-time assistance of a seasoned Chief Information Officer who can provide a broad perspective to help your company pick and maintain IT technology appropriate for your current needs and that can be a firm foundation for your future growth. Progent's temporary Chief Information Officer services offer economic advantages to organizations who want to maximize the benefits from their network investment but who are without the budget or unwilling to take on one more high-level manager to their head count. Because Progent is vendor-agnostic, with a large staff of consultants certified to maintain all major OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in an ideal situation to provide unbiased recommendations as well as advanced technical support for creating IT solutions that match the particular requirements of your organization.
Progent's Mac consultants can promote the creative aspect of Mac computing by providing help services and education in imaging, audio, and video. Progent's consultants offer help in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any phase of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and on budget.