If your company computer system mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to incorporate your computers into a unified network that permits all your operating systems to run side by side for easy management, seamless dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support offerings include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center support.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, creating efficient system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers without sufficient in-house resources to configure effective pilot systems, the lab reduces capital outlay and engineering risk and helps keep critical network projects on schedule.
Progent's Microsoft-certified professionals provide computer help and network consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Exchange Server 2003 include system design, installation, project management, local and remote technical support, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating Microsoft-based security solutions for information systems with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small or mid-size company design and deploy an installation of ISA Server 2004 that supports your IT protection needs without restricting your productivity.
Altaro VM Backup provides small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Azure storage. Top features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore options for specific files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for handling larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a wide array of services to assist you to plan, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup software.
Open Now 802.11ac Wi-Fi Network Support Outsourcing Support Wi-Fi
Progent can show you how to design, configure, manage, and repair a viable Wireless network architecture, recommend appropriate components, and integrate access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you create a thorough 802.11x network security strategy that is well aligned with the security plan for your entire business network.
Progent's Microsoft-Premier SQL Server engineers can provide a range of services to assist small companies to plan, install, administer, and troubleshoot Microsoft SQL 2008 solutions in order to receive the optimum business benefit from this advanced database management platform. In addition, Progent offers assistance with network infrastructure, company-wide security, and custom software development to optimize the strategic advantage of your information network.
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and associated email components to lower hardware expense and management overhead. You can deploy Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to assist your small businesses to evaluate the potential advantages of Microsoft 365 Exchange Online, design a network topology that fits your business needs and budget, implement an efficient move from your existing Exchange system to one that incorporates Exchange Online, train your management team and users, and provide as-needed consulting and troubleshooting.
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security plan, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
By using virtual server technology, companies are able to operate multiple virtual machines on a single physical server. Virtualization technology enables IT organizations to enjoy all the benefits of server isolation, while avoiding the costs associated with buying additional server equipment. Virtualization is also the enabling technology for private clouds, which offer important benefits including reducing the costs of hardware, datacenter facilities, and management while enhancing information security, network availability, and disaster recovery. Other useful server management technologies include network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management experts can assist you in all areas of server consolidation and management to allow your business to contain expenses and save time.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
Les Kent has a 35-year history of effective network integration, corporate administration, sales, and operations. He has demonstrated a talent for developing elegant IT solutions while working as a system architect, application developer, project manager, implementation expert, and problem solver for small businesses, start-ups, and major corporations.
Progent's Microsoft and Cisco authorized Consultants provide three service programs to help mid-size and large organizations create a cost-effective and productive in-house Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations analyze the various top level Help Desk software packages available and determine what products might be excessively expensive, miss critical features, or align badly with your organization's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their internal Help Desk team for special projects or to substitute for absent or indisposed workers.
Progent's Data Center engineers can help you find high availability data centers that match the particular needs of your business. High availability colocation sites are especially appealing to small businesses due to of their affordability and convenience compared to taking a do-it-yourself strategy. Trying to create an in-house data center that offers even a minimum level of fault tolerance is too expensive for most small organizations. Progent is ready to show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete range of consulting and maintenance services.
Progent can help businesses of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware expense. Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure you avoid the typical mistakes small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to integrate Apple iOS devices and Android handhelds.
E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of company email by offering continually improved spam and virus filtering, policy administration, content filtering, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting utilities as well as outbound email filtering to help you troubleshoot your email system and specify and regulate corporate email policy.
Progent is seeking a range of on-staff workers including solutions-driven Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCDP or CCIE credentials; and consultants for fault-tolerant system design with experience in mobile access, wireless integration, non-stop systems, disaster recovery planning, data protection, and VMware technology. We are also seeking desktop support technicians, off-site troubleshooting specialists, and CISSP or CISA accredited security professionals. Progent is also hiring experienced managers who can operate efficiently in our high-growth, virtual office model. Progent works with independent consultants who have proven expertise and working experience in high-demand information technology topics beyond Progent's main service concentration. Our Experts Team hires independent consultants who can provide advice and programming services for mission-critical solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with popular operating systems such as Linux derivatives, Apple OS, or Sun, or offer world-class skills in areas like telecom, web site development, EDI, eCommerce, or dbm programming. Independent contractors premier by Progent cooperate with Progent's in-house engineers to deliver comprehensive IT services for small company networks.
Cisco's PIX firewalls have reached end of life and Cisco might not support these devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess if you should adopt next generation firewall products from Cisco. Progent's Cisco-certified experts can help you plan and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi network optimized for your facilities, offering your business a wireless solution that delivers the coverage, performance, capacity, QoS, data protection, and hand-off ability your company needs. Wireless site survey services from Progent include online predictive modeling for planning a Wi-Fi network and onsite survey services for validating, optimizing, and troubleshooting an operational wireless LAN.
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and repairing SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.
Progent's Citrix-accredited engineers can help you to understand the business advantages of XenServer and other Citrix products, and can assist you to plan, test, implement, troubleshoot, and maintain a XenServer installation. Progent can also assess your existing XenServer deployment and show you how to optimize consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
Progent’s Microsoft-certified experts offer organizations of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that uses web technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a common spot for your workers or clients to connect to, organize, distribute and interact with useful information, files, and software and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge they’ve developed in a way that makes data convenient to find, download and re-use. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent's Sun Solaris platform consulting services provide small companies and developers help with administering and supporting Sun Solaris environments that operate with Microsoft-powered technology. Progent offers your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single source to show you how to create and manage a secure and reliable mixed-platform network and communications solution that allows Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent provides Microsoft Windows Cluster Server consulting to help your organization utilize zero-downtime clustered servers designed to deliver 100% uptime. Windows cluster servers for fault-tolerant networks include Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By assisting you t design non-stop server clustering solutions based on Windows Clustered Server 2003, Progent’s Certified Windows experts ensure that your fault-tolerant server clusters are set up to maximize the business advantage of your computer system.
Expert Microsoft Certified Dynamics GP/Great Plains Computer Consultant
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers without adequate in-house resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical network initiatives on schedule.
Progent's Network Call Center Outsourcing Services for PC desktop technical support are intended especially for small organizations who need immediate access to a Help Desk Service Center with expert phone support and effective escalation options but who must operate within a limited network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
Progent's productive atmosphere will allow you to become a better consulting professional by improving your information technology skills and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the best professional experts for you to work with, providing an advanced system architecture, using specialized software tools to enable the maximum quality of service, and by optimizing proven business structures for finding and retaining customers.
Progent’s private cloud hosting service allows small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup replication and restoration. Smaller organizations can take advantage of Progent’s private cloud to avoid major investments in the purchase, upkeep, and management of network hardware and data center facilities while achieving the highest levels of network availability and security.
The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, administer and debug firewall environments built around ASA firewalls with Firepower Services.
Progent's Citrix-accredited engineers can assist you to understand the strategic benefits of XenServer as well as additional Citrix platforms, and can help you to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your existing Citrix technology deployment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and disaster recovery.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Progent is a leader in economically delivering world-class network support to small businesses. Progent's success in handling the network support needs of the historically underserved small company sector is the combined outcome of key technical and operational breakthroughs that have eliminated a great deal of the traditional expenses out of managing network support, added unmatched professional skill into the support system, and significantly accelerated the repair cycle.
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist your business to design, integrate, manage, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable online or on-premises expertise to assist you to migrate efficiently to a productive unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings management, keeps track of network assets, guards against corporate data leakage, performs network health reporting, enables secure self service, and offers a common control mechanism for administering multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can assist businesses of any size with any facet of designing, implementing, using and troubleshooting a SCCM solution for local, cloud, or hybrid networks.
Progent’s data center IT services are intended for businesses with hardware located at Internet Data Centers or data center co-location hosting sites and requiring timely on-site help at the colo facility plus remote help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of data center and data center and collocation consulting services including network architecture analysis, Windows and UNIX server integration and support, tech support for server and telecommunications networking, development and deployment of zero-downtime configurations, defining and deploying layered security defenses, firewall configuration and support, configuring load balancing solutions, and creating high-availability server cluster configurations.
System Center Configuration Manager automates software deployment across multiple sites, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health monitoring, allows safe self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help businesses of any size with any facet of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent's certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable client relationships. Built-in Sales and Customer Service modules allow employees to share data to help improve selling success and deliver steady, effective customer service. Progent can configure the most sensible server and communications environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to integrate Microsoft CRM with your sales or customer service databases.
Progent offers national urgent help and consulting services for businesses that run Solaris networks or whose information systems include a combination of Sun Solaris and Microsoft technology. Online network consulting offers maximum return for your IT dollar by preserving user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote access tools and experienced technicians and engineers allow Progent to handle the majority of network issues without squandering time and money by traveling to your location. In most of situations your network issues can be remediated over the phone or through a mix of phone help and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM premier security specialists to help with the most challenging system issues.
Progent's certified consultants offers remote and onsite consulting expertise to assist you to manage, support, and repair PCs powered by Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, data and identity protection, backup and restore, online access, smartphone and tablet management, Wi-Fi configuration, and 24x7 network monitoring.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, software development, and technical support services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless intranet solution.
Progent can help your business to support System Center 2007 Configuration Manager to streamline administration, enhance compliance, and increase productivity by making sure that operating systems and applications stay up to date, managing licensing, and reporting usage profiles so you can make informed purchasing choices. Once you are set to update your SCCM 2007 change management ecosystem, Progent can help you to plan and carry out a smooth migration to SCCM 2012.
Progent can deliver a wide range of cost-effective services to assist your company to deploy, configure, repair, and administer workstations and notebooks based on Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or remote assistance for individual machines or notebooks or work with you to plan and carry out a company-wide rollout of new or revised OS software and business applications. Progent can also supply engineers and technical workers to assist your company to plan for and complete a site move or consolidation organized to produce minimal disruption of your productivity.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud resources into a seamless intranet system.
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting platform and business management tool built, like all Microsoft accounting solutions, on the expandable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial software in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is easy to install and integrate, and with its segmented design you are able to license only the functions you currently require, with the ability to expand users and increase capabilities in the future. Progent’s Microsoft Dynamics GP/Great Plains Software consulting experts can help you deploy, customize and manage Microsoft Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP.