Cisco's Catalyst line of wireless controllers simplify the management of wireless networks by unifying the provisioning and management of wireless access points, tuning wireless throughput by reducing the impact of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening security by identifying cyber threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
If you want to update your production web site, build internal webs for purposes such as HR or worker training, design a high-impact web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's experts can also help you design and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless access, to support your web tools.
Progent can help you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent has 20 years of background helping small and medium-size businesses to plan, implement, optimize, administer, and debug IT networks that support telecommuters.
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET applications rapidly and affordably.
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated email/telephony solutions for companies. Progent provides economical Exchange Server support services to enhance email security and virus defense, achieve high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange help and support offerings can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
For large businesses, Progent can supplement internal network support groups by providing world-class experience in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can act as a seamless nearby extension of corporate IT management. Progent's enterprise consulting services include company-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project management, and world-class support for multiple location network environments powered by Enterprise Windows. Progent can offer on-site consultants and technicians to assist with a site relocation or branch move, or a system designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all delivered support activities. Unlike many independent consultants or small service firms who provide minimal documentation or specifics of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service reports sent by each consultant to each customer. The practice of detailing and archiving service activity results in more efficient service and eliminates a slew of common misfortunes such as when a support customer is effectively held hostage to a consultant who won't release vital service information.
Progent can assist small and medium-size businesses to deploy and debug teleconferencing platforms to allow their remote workforce to collaborate effectively with fellow workers and customers.
Microsoft Windows SUS allows information technology managers to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can completely and easily manage the distribution of updates that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy settings, and ensuring your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.
Progent's Citrix experts can help you to assess the potential business value of the available versions of Essentials for Hyper-V, assist you to use Citrix administration utilities in your Hyper-V network, and show you how you can use Citrix Essentials to improve the responsiveness, availability, flexibility, and fault tolerance of your virtualized network while reducing the cost of equipment and support and streamlining administrative processes.
If your business does not require immediate online support but expects to require technical services with your network soon, you can conserve time and expenses and ensure that the right IT skill will be available when you need it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or send email to information@progent.com.
Progent can help small and mid-size organizations to implement and debug video conferencing applications to allow their at-home workforce to collaborate productively with colleagues and clients.
Progent's temporary staff augmentation services allow you to meet the need for network support personnel without dealing with the expense and delays that come with vetting and recruiting reliable technical workers and without adding to your full-time workforce.
Progent's certified security consultants can run NodeZero-powered threat assessments to verify your security defense tools and policies are correctly set up and effective.
Nagios and MRTG are powerful, free monitoring tools that operate on Linux and can be deployed to monitor UNIX/Linux networks, Microsoft Windows networks, or mixed-OS networks where the Linux OS and Microsoft Windows coexist. The Nagios monitor lets system managers to monitor network services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to graph the traffic through SNMP network appliances such as servers, routers, and switches. Progent's network integration experts can help you use both these programs to streamline and repair your system.
Progent's Microsoft-expert consultants can assist you to enhance your workstations from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of upgrading to 64-bit desktop processing, design an efficient migration strategy that reduces operational interruptions, and provide inexpensive, expert online support to aid you to install 64-bit PC desktop operating systems and application software on your existing computers.
Progent's wireless engineers can help small companies plan, select, pilot, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of protection that matches or exceeds wired interfaces. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you select and deploy the wireless link solutions that match your business needs.
Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up HLB; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by reducing the effect of RF congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by identifying cyber threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller technology.
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants can provide a broad selection of affordable online consulting services to assist your organization to manage and troubleshoot your current Microsoft Office Word environment or assist you to move to a current release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various versions of Word, integrating Office Word with other Office apps such as Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and remote training tailored for your special requirements.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and guard your IT environment, help with settlement negotiations with a hacker, and restore an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Co-managed Help Desk service makes it possible for your business to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticketing, ownership, status tracking, and metrics.
Progent's Technical Response Center provides nationwide remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support experts offer phone help and remote direct computer access to isolate and repair network problems rapidly and economically. The scope of IT expertise available from Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult problems to appropriate specialists as needed.
Progent's UNIX platform consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient single source to show you how to create and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a hacker, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Cisco has developed an extensive array of routers including routers built to provide the protection, performance, and availability required by organizations ranging from small offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Progent's Linux consulting experts offer small businesses and software developers support for administering and supporting Linux systems that coexist with Microsoft-powered technology. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of expertise provides you with an easy one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
If you have a small business network with 10 to 50 network clients, Progent's network outsourcing services free your business from dependence on single freelance service provider while giving you cost-effective and reliable access to high-quality technical support. By delivering IT consulting service when you need it, offering specialized expertise for critical applications, offering unique support such as 24x7 server monitoring, and billing only for support you receive, Progent gives you an economical solution for optimizing the productivity of your small office information system. Progent is the smart way for small businesses to build and maintain a reliable and secure IT network and to benefit from quick access to the experienced help ordinarily restricted to businesses who are able to support a sizeable in-house IT organization.
Progent's Microsoft-certified consultants can assist you to evaluate the potential advantages of Hyper-V-powered server virtualization for your company, perform test implementations to validate Hyper-V's compatibility with your line-of-business applications, assess your network architecture for optimal performance with virtual server solutions, help you in upgrading to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your network management staff to monitor and administer Hyper-V, provide expert consulting help for enhancing the security of your virtual servers, establish and test business continuity procedures that optimize system availability, and deliver continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk outsourcing.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with continual replication to provide rapid, zero RPO disaster recovery between sites that are up to 185 miles apart. Progent's team of seasoned IT experts can assist your business to design, deploy, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by providing guidance with tasks like assigning disk pools, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your DR system to show compliance with information assurance standards and regulatory requirements.
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent's Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's roster of seasoned technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Microsoft-certified consultants offer online or onsite support to assist businesses of all sizes to design, deploy, manage, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for fixing particularly stubborn problems, or comprehensive project management support. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent can help you plan, deploy, manage, and troubleshoot an efficient Wireless network architecture, recommend sensible hardware and software, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a complete 802.11ac wireless system security plan that is well aligned with the security strategy for your entire corporate network.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the health of critical devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management staff and your assigned Progent consultant so all potential issues can be addressed before they can disrupt productivity.
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of any size to deploy, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent can provide the services of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines.
Progent's Power BI consultants can help you to design, deploy, maintain, enhance or debug your Power BI business analytics solution. Progent's database experts can help you to prep your target data for Power BI visualizations. Progent can show you how to implement and manage an on-premises, cloud, or hybrid environment for Power BI.
Progent's Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and business management solution based, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains family, offers an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented approach you are able to license only the capability you currently need, with the ability to add clients and enlarge functionality in the future. Progent's Dynamics GP Software consulting engineers can show you how to install, customize and administer Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP/Great Plains.
Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Windows 10 available from Progent's consultants include ROI analysis, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker connectivity, data and identity security, automated deployment and administration, network infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and ongoing technical help.
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop solution that improves the business impact of your IT system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; upgrade your older desktop virtualization software to current releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your IT staff to follow best practices to maintain your XenDesktop solution effectively.
Progent can provide rapid online support from Cisco CCIE network infrastructure consultants. Progent's CCIE experts can connect to your environment via advanced remote diagnostic utilities to provide fast and economical troubleshooting and remediation of urgent network infrastructure issues.
Progent can assist your company to design, implement and debug a backup solution built around MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, supports all popular public clouds, and permits you to create a backup solution with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss caused by human miscues, computer glitches, malicious insiders, and malware assaults such as ransomware.