Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and repairing SCOM environments and can provide companies of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
For corporations with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Certified network support professionals and certified Cisco network consultants can provide a range of IT support services including project management, SOX compliance, site moves, enterprise security, system design, local or phone-based emergency support, and technical support for colocation hosting facilities. A Progent IT consultant can show you how to design a multi-site information system that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Certified engineers can help major enterprises design, deploy and support major rollouts of the latest releases of Microsoft products including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting expertise, application development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud resources into a seamless intranet solution.
Dynamics GP can help you grow and manage your company better by offering easy availability of decision-driving information and a rapid ROI. Dynamics GP confers important productivity benefits such as its ability to extend the presence of your organization, handle your financials, automate financial processes, standardize processes across your business, refine inventory control, increase order accuracy, grow revenue and shorten turnaround time, and maximize cash flow. Progent can show you how to configure and maintain a robust, secure server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP support professionals to help you derive the full advantages of your Dynamics GP software.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or update .NET apps rapidly and affordably.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information.
For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that improves the business value of your IT system; integrate XenDesktop software with your servers, user computers, and peripherals; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your IT staff to adhere to best practices to maintain your XenDesktop solution effectively.
Progent can provide expert support for each phase of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management, site analysis, project design and documentation, specification of new software licenses and hardware needed, suggested sourcing, system testing at client site or at Progent's testing facility, managing transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous servers, and webinar training for customer's IT group and end users.
Progent's Microsoft-certified consultants can help your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older device management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your changing IT needs. Also, Progent can assist you to build an infrastructure that fully supports SCCM by providing expertise with associated Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Help Desk Call Center management and co-management service programs help organizations to reduce costs, increase productivity, and respond rapidly to sudden changes in economic circumstances.
Progent's data center support services are designed for companies with hardware housed at Internet Data Centers or data center colo hosting sites and requiring timely on-site service at the colo site plus off-site support from Microsoft and Cisco Premier experts. Progent provides a full range of IDC and data center and colo consulting services such as network topology analysis, Windows and Linux server integration and maintenance, tech support for server and communications infrastructure, design and installation of zero-downtime configurations, defining and implementing layered security structures, firewall integration and support, designing load balancing solutions, and creating high-availability server and storage cluster systems.
Progent can help your IT team to design and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid network models that utilize on-premises resources along with one or more public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of background delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to assist you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of company email by offering constantly improved spam and virus blocking, policy administration, content testing, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis tools as well as outgoing email testing to help you fix your email environment and specify and enforce company email policy.
Progent's Shared Call Center service makes it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Microsoft consultants can assist you to evaluate the benefits of Lync Server for your environment and can help you to plan and carry out an installation of Lync Server 2010 that centralizes the management of IM and Presence and improves the output of your office employees, at-home workers, and mobile workforce. Progent can in addition assist you to carry out a smooth upgrade to Lync Server from Office Communications Server or from Live Communications Server, interface Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to improve the collaborative functions of MS Office programs, and provide online seminars and ongoing technical support for Lync Server 2010 and other Microsoft products.
Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements favorably impact vital IT areas such as ease of administration, high availability (HA), security, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management for Exchange Server 2013.
Exchange 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers important new features as well as a revamped architecture. These enhancements favorably impact vital IT areas such as manageability, availability, security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Exchange 2013.
Progent's Network Contact Center Outsourcing Support Services for PC desktop support are intended especially for small organizations who require immediate access to a Help Desk Service Center with expert telephone support and effective escalation options but who have to operate within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in important areas including multitenancy, agile network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to install and manage virtual servers to reduce network costs and enhance availability.
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite consulting services to assist you to design, deploy, optimize and troubleshoot a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
Progent's Microsoft certified Consultants provide several ways to help mid-size and large businesses develop an efficient and productive in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses analyze the various high-quality Help Desk software packages on the market and decide which packages might be excessively expensive, miss key capabilities, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for companies who need to reinforce their in-house Help Desk team for occasional projects or to substitute for vacationing or incapacitated workers.
Cisco's PIX Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine if you should migrate to next generation firewall technology from Cisco. Progent's Cisco-certified specialists can help your company plan and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent's Network Help Desk Outsourcing Services for PC desktop support are intended specifically for small businesses who require immediate availability of a Help Desk Call Center with professional telephone support and effective escalation options but who must work within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Support, System Assessment, Problem Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to handle technical issues that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent has few competitors. Small businesses who utilize familiar freelance consultants or who maintain internal support personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their networks more robust, secure, and productive.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their reach, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
Progent's Microsoft certified experts provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install critical applications rapidly and automatically to appropriate users, lower product expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by increasing your awareness of weak points and by installing critical updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by fully utilizing the administrative functions built into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and resource monitoring management including software and appliance inventory.
Progent's Windows 11 experts can provide an array of services for Windows 11 such as cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated provisioning, and Call Center support services.
Progent can help you to evaluate the wealth of subscription options available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports cross-platform networks that include Windows, macOS, and Linux technology. Progent can also help you to build and manage hybrid solutions that transparently integrate on-premises and cloud products and services.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Expert Microsoft Certified Dynamics GP/Great Plains Online Troubleshooting
Progent's certified consultants offer small and mid-size businesses world-class consulting support for SMS Server 2003 and System Center Configuration Manager, Microsoft's standard tools for change and deployment management. System Center Configuration Manager is Microsoft's new name for the update management platform formerly known as Systems Management Server. System Center Configuration Manager provides a variety of new features to Systems Management Server 2003 including comprehensive automation, integrated Vista Windows Server 2008 support, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager economically for streamlined operating system and application deployment, security patch control, application tracking, and licensing compliance. Progent's engineers can also help you to migrate smoothly from SMS Server to System Center Configuration Manager.
Progent's SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and design security into your business operations.
Progent's Microsoft engineers offer in-depth support in implementing, operating and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can deliver a wide variety of affordable remote consulting services based on proven best practices to assist organizations of any size to receive all the advantages of this leading platform. Services offered by Progent include system planning, installation and upgrades, strategies for secure collaboration among onsite and remote or mobile users, network optimization, and customized online training classes.
Microsoft supports seamless hybrid environments that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on time and on budget.
Progent's consultants can help you to design and implement an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both onsite and cloud resources.
Progent is convinced that a well designed and implemented network is a vital piece for enabling any firm's growth, and we follow this belief in our corporate network infrastructure. Progent has created a non-stop virtual office infrastructure that enables Progent's staff consultants and authorized contractors to deliver rapid and effective service, cooperate easily on complex projects, and experience professional and personal growth by being part of an exciting business ethos of personal drive and freedom.
Progent's Cisco CCIE-certified wireless network consultants can provide online or onsite configuration and debugging support to assist you to plan, configure, update, optimize, manage and debug Aironet wireless AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity solution that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless access points to work with your specific office design, construction, and anticipated network traffic.
Progent's Microsoft-certified database application consultants can provide small and midsize businesses remote support for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include software installation and integration, database design and programming, administration services, replication solutions, storage management, performance optimization, data migration, security and compliance, backup/restore options, troubleshooting, and webinar training.
Progent's Cisco CCIE-certified Wi-Fi network consultants can provide remote or onsite integration and debugging services to assist you to plan, implement, upgrade, optimize, administer and debug Aironet wireless access point environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your unique workplace layout, building structure, and expected workloads.
Progent can help your organization to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
If your business runs a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-premier security specialists can assist your whole enterprise in a broad array of security areas including security management practices, security architecture and models, access control products and methodology, applications development security, business processes security, physical security, communications, infrastructure and web security, and workplace recovery preparedness. CISM and CISSP define the basic skills and international standards of knowledge that information security managers are expected to possess. These accreditations provide executive management the assurance that consultants who have earned their CISA or CISM qualification have demonstrated the background and theory to deliver effective security management and consulting help.
Progent's Linux support experts provide small companies and developers support for administering and maintaining Linux systems that operate with Microsoft-powered technology. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of experience offers you an easy single source to help you build and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified Windows Server 2022 experts can assist your company to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
MS Communications Server delivers IM and Real Presence in an extensible, enterprise-grade solution featuring enhanced security, transparent integration with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and improved business efficiencies, increased individual productivity, and stronger IP protection with this easy-to-manage, highly available solution. Successful implementations of Microsoft Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-certified professionals can deliver the skill needed to realize all the benefits of Microsoft Office Communications Server throughout your entire organization.
IT Consultants Dynamics GP Great Plains Accounting
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's webinars offer small businesses the cost savings, convenience, and flexibility of online seminars plus the proven pedagogic techniques of experienced instructors who use advanced collaboration software to reproduce real-time, interactive learning environments. Progent offers webinar training for key desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Visio: MS Dynamics accounting and management information software such as MS Dynamics GP; as well as additional leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable client interactions. Integrated Sales and Customer Service components enable in-house staff to share information to help improve selling success and deliver consistent, efficient customer service. Progent can configure the most sensible network environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer service data.