Progent can assist your business to understand the many subscription plans available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to create and maintain hybrid networks that seamlessly combine local and cloud products and services.
Progent's Check Point Software consultants can help you choose and configure Check Point Firewall and VPN software and hardware powered by Check Point's technology to offer an economical and efficient security solution for your corporate network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a single source for on-going network support, maintenance, training, and consulting expertise.
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent offers expertise for security evaluation packages including LANguard from GFI for running a variety of automatic system auditing scans to identify potential security gaps. Progent has extensive experience with network analysis tools and can help you to make sense of audit reports and react appropriately. Progent can show you how to design security into your company operations, configure auditing software, plan and deploy a protected system architecture, and suggest procedures to optimize the security of your IT system. Progent's security consultants are able to show you how to configure a firewall, design secure remote connectivity to email and data, and integrate virtual private network. Progent's accredited security experts can validate the security of web applications and can conduct extensive information security tests of enterprise-wide security to determine your company's compliance with key international security standards including FISMA, PCI, and ISO.
Progent can help you design, configure, manage, and repair a viable Wi-Fi LAN architecture, select appropriate hardware and software, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete 802.11x system security plan that is well integrated with the security strategy for your overall business network.
Key characteristics of Microsoft Dynamics GP/Great Plains software include a modular structure that lets you buy just the functionality you require, a standardized foundation built on Microsoft technologies to protect your investment and provide a highly interconnected environment, advanced reporting capabilities that allow you to monitor all operations, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to corporate information, the capability to integrate information from almost any db software or workstation application into Microsoft Dynamics GP, and an open design that makes it easy to create specialized programs. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to show you how to turn the advanced features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
Progent has created several security service bundles intended to provide larger institutions a professional and thorough network security evaluation from a group of certified security consultants. All Progent's security evaluation bundles feature a suite of services including automated scans from inside and from beyond the company firewall, professional analysis of results by certified security engineers, creation of a paper explaining the results, plus a live concise executive summary and an extensive live outbrief for in-house IT managers.
Progent can help you to utilize Cisco's networking products to build a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including resource utilization, security and compliance, manageability, uptime, and disaster recovery.
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network voice communication. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Microsoft 365 and simplify management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence experts can provide online and onsite support to assist your company to maintain and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, optimizing wireless performance by limiting the impact of radio frequency congestion, improving wireless availability with rapid failover, and strengthening security by detecting threats and analyzing traffic content according to user class and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and robotics.
Altaro VM Backup provides small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure Block Blob storage. Top features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and can provide a wide range of services to help you to design, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Progent’s Technical Response Center offers affordable national extended hours remote help for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide extended hours telephone support and remote secure network access to isolate and resolve technical problems rapidly and economically.
Progent can provide the services of a CRISC-certified risk management expert to help you to plan and implement an enterprise risk management solution based on best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget.
Progent offers the support of Microsoft-certified engineers as well as experienced software programmers, DBAs, project managers, network infrastructure engineers, business continuity specialists, and security consultants to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and define an efficient and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Progent offers cost-effective online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Progent can provide affordable online support from consultants with expertise in a wide array of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent can provide help for leading data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent can assist you to deploy, upgrade, or troubleshoot data backup solutions for a variety of topologies such as local, remote, cloud, or hybrid.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent is convinced that a well architected and executed network can be a crucial piece for accelerating any company's growth, and we apply this philosophy in our own system environment. Progent has built a non-stop virtual office network that enables our staff consultants and certified contractors to deliver rapid and efficient support, cooperate easily on sophisticated jobs, and gain from professional and private growth from acting as a member of an exciting business ethos of personal drive and independence.
SQL Server 2016 introduces significant improvements in speed, capacity, data security, availability, BOYD support, plus integrated analytics and reporting. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to assist businesses of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent imposes no initialization charge and asks no monthly commitment for services provided during normal business hours. Progent's small granularity does away with large invoices for fast fixes so you won't be tempted to permit less critical problems to fester.
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Progent's certified Office and Microsoft 365 consultants can help companies to incorporate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that provides fast ROI and enables improved business outcomes. Progent can assist you to integrate Office or Microsoft 365 applications with each other and with additional core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also assist you to resolve compatibility issues with various versions of Microsoft Office desktop and offers live online instruction to individuals and groups.
Progent's Microsoft consultants offer cost-effective remote technical support and development services to assist you to plan, deploy, manage, and maintain Microsoft SharePoint 2010 environments that can include web sites that can function as intranets, extranets, document management applications, wikis, data marts, business analytics, enterprise search, workflows, and other tools to promote and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's popular office productivity applications including Excel, Word, Outlook, and Project. Progent can help you to migrate from previous releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.
Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate efficiently from legacy switches to current models.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your growing business needs. Progent’s Cisco-Certified network experts support Cisco’s complete family of products aimed at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco technology to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Progent can help small and medium-size organizations to configure VoIP technology to give their at-home workforce the advantage of virtual access to the company phone infrastructure.
Progent’s Microsoft-premier engineers can assist you to enhance your workstations from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit PC desktop computing, plan an affordable migration process that minimizes business disruptions, and offer inexpensive, expert online support to assist your company to configure 64-bit desktop software and application programs on your current hardware.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous examination and significant experience with network security design. ISSAP security experts have in-depth knowledge of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-certified security experts can help your company with all phases of secure network architecture.
Before Progent’s Microsoft Operations Manager solution, network issues were approached reactively, once users complained about them. With the help of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent can now address network problems before they becomes critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers suspect that the problems exist. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, security and performance.
Cisco's Meraki MS line of access and distribution switches are designed for environments ranging from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective online consulting to help your company to plan and deploy a productive network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management tools, configure policies to maintain security and compliance, develop and validate a disaster recovery strategy, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking infrastructure.
Progent offers economical online access to IT engineers skilled in a broad range of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and handhelds. Progent can provide help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help you to implement, upgrade, or maintain data backup systems for a variety of architectures including on-premises, remote, cloud, or hybrid.
Cisco Nexus series switches are designed to deliver the throughput, expandability, availability, virtualization support, capacity, security and ease of management required to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite consulting and troubleshooting services to assist your IT staff to design an optimal switch architecture, build pilot environments to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, perform security and compliance tests, set up proactive monitoring and alert systems, consolidate network resources through virtualization technologies, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and take advantage of the powerful fault-tolerant features incorporated into Nexus products. Progent's consultants can also help your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Progent offers network support for medium size companies who have 100 to 250 system users. The medium size business or office has traditionally been an underserved segment of the market for IT consulting services. The overhead and support access practices of large third-party support firms make them excessively expensive for the typical small company or small medium business (SMB), which usually has a modest IT budget with which to support an IT system whose advanced technology and sophistication are often similar to the information systems of much larger companies. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 network monitoring, significantly lowers the IT support costs of an SMB while offering the mid-size organization with big-company support from professional, IT consultants with background in a broad array of small business network solutions. If your medium size company or small business is searching for levels of IT help appropriate by a medium size office without paying enterprise costs, contact Progent.
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Progent has two decades of background helping small and medium-size companies to plan, install, tune, administer, and debug IT networks that incorporate a remote workforce.
Progent's Microsoft-Certified SQL Server consultants offer a range of services to assist small businesses to plan, configure, administer, and repair Microsoft SQL 2008 systems so that they get the maximum strategic benefit from this advanced relational database technology. In addition, Progent offers assistance with network architecture, enterprise-wide security, and application programming to optimize the strategic value of your IT network.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a repeatable runbook for restoring services rapidly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also supports transparent testing for site recovery, upgrades and patches and can produce reports to verify full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, deploy, test and manage a disaster recovery system based on VMware SRM.
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist your business to design a DR/BC system built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
DoubleTake/Carbonite Software offers a family of products designed to deliver small businesses a range of cost-effective solutions for backing up and recovering vital workloads including Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information systems to create an advanced state of availability and disaster recovery readiness at an affordable cost.
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist you to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Progent offers the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management solution following best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of wireless access points, tuning Wi-Fi throughput by limiting the impact of RF congestion, enhancing Wi-Fi availability with fast failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user class and locale. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent offers small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can help you design a comprehensive security strategy and select the right products from multiple vendors to support your security goals while sticking within your budget restraints.
Dynamics GP/Great Plains accounting offers analytics and reporting features that let you track all operations, revenues and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that allow you to analyze your business more completely, converting uncooked data into useful business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Progent's certified security consultants can help you secure your Apple Mac network through professional support offerings including running security audits, clean up after virus and worm penetrations, setting up firewalls, implementing safe off-site and mobile connectivity, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the particular objectives of your business information system.
Progent's Cisco-certified wireless technology consulting experts can help you to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Progent can help you plan and execute a smooth move to Microsoft Dynamics GP so that you preserve your data, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and following a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business software and eCommerce solutions that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing and service companies to simplify supply chains and streamline key business processes in order to bring products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that spans from as-needed guidance to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, training, and database administration.
Progent can help your organization to support System Center 2007 Configuration Manager to streamline operations, improve security and compliance, and boost productivity by making sure that operating systems and applications are always current, tracking product licenses, and monitoring usage patterns so you can make smart purchasing decisions. Once you are ready to upgrade your SCCM 2007 change management ecosystem, Progent can help you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.
Progent's Microsoft certified experts provide several service programs to help mid-size and large organizations develop an efficient and productive internal Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies analyze the various high-quality Help Desk application programs on the market and determine what packages might be too expensive, lack critical functions, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for organizations who need to reinforce their internal Help Desk staff for special projects or to fill in for vacationing or indisposed workers.
Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS administrator or software developer and can assist organizations of all sizes to integrate and maintain MySQL within a dependable network infrastructure that provides high levels of speed, scalability, and protection. Progent also has proven skill assisting businesses migrate applications from Oracle to MySQL.
Progent's Check Point firewall experts can help you plan, deploy, and administer firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's cloud-based security services. Progent's consultants can also assist you maintain older Check Point firewalls or upgrade efficiently to Check Point's next-generation security gateways.
Progent's Wi-Fi site survey services help you to plan, install and debug a Wi-Fi LAN customized for your environment, offering your business a wireless solution that delivers the coverage, performance, capacity, data protection, and hand-off capability your business needs.
Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade services for Windows 10 provided by Progent's consultants include ROI analysis, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and administration, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and ongoing Call Center support services.
Progent provides support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
System Center Configuration Manager automates application and device deployment across multiple sites, streamlines security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health reporting, allows secure end-user self service, and delivers a common point of control for administering mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help you with any facet of designing, implementing, using and repairing a SCCM deployment for local, cloud, or hybrid networks.
Dynamics GP Great Plains Accounting Online Support
The Helpdesk service model adopted by Progent's Technical Response Center gives small and midsize businesses an dependable alternative to reliance on independent consultants by offering broad expertise shared by numerous engineering groups, optional 24x7 access to emergency assistance, fast escalation to world-class engineers for solving even the most intractable problems, service consistency and dependability, prompt follow through overseen by seasoned IT service managers, a selection of convenient mechanisms for initiating support tasks, and a high level of process transparency enabled by ticket updates and accessible through a web portal.
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies long-term support demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent offers the background to complete your project quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.
Microsoft 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated email components to reduce capital costs and management overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to help your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a solution that fits your functional requirements and budget, carry out a non-disruptive migration from your current Exchange system to one that incorporates Exchange Online, train your management staff and end users, and provide ongoing consulting and troubleshooting.