Microsoft Gold-Certified Consulting Experts
Microsoft Dynamics GP/Great Plains Accounting Software:
Overview of Professional Services
Additional Topics of Interest
CRISC Certified Outsourcing
Network Consulting CRISC Certified
Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery plan in case of an IT network catastrophe. Progent can help you develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, zero-downtime system architecture that takes into account reliability issues involving a broad array of infrastructure technologies and processes.
Support Anti-Spam
Postini Services
E-Mail Guard represents a comprehensive service for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of company email by offering constantly improved spam and virus blocking, policy administration, content filtering, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis utilities as well as outgoing email filtering to help you fix your email environment and specify and regulate corporate email policy.
Google GCP Cloud solutions Engineer
Google Cloud Anthos Professional
Progent offers cost-effective online and on-premises support to help companies of any size to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and enable access to Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
ransomware cryptoworm recovery Services
Maze ransomware recovery Professional
Progent's seasoned ransomware recovery experts can help your business to rebuild an IT network victimized by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky.
24/7 Services Lync Server 2013 Front End Server
Lync Server 2013 topology Consultancy
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN calling. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also cut expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants offer online and onsite support services to help you to manage and repair your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
Juniper SRX Series Gateway Cybersecurity Team
24/7 Juniper SRX650 Router information Systems Audit
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Emergency Windows Education
Router Knowledge Transfer
Progent is committed to information transfer from Progent's consultants to customers. By educating clients to handle problems that are within their comfort zone, Progent is able to focus on offering hard-to-find skills where Progent has few competitors. Mid-size businesses who utilize trusted independent consultants or who maintain internal support staffs benefit when Progent passes on information about new technology and proven processes to make their IT environments more reliable, secure, and productive.
Top Microsoft Project Computer Consultants
Microsoft CRM Engineer
Progent's team of application experts offer advanced support, custom programming, integration assistance, and online training for leading applications that address key areas including ERP, financials, management reporting, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting and troubleshooting services online, Progent can help small businesses anywhere in the United States to eliminate the lost productivity and fees associated with travel and on-premises visits without compromising the effectiveness of technical services.
Online Troubleshooting Windows and Linux
Linux, Windows Consulting Services
If your company computer system mixes Linux technology with Microsoft Windows, Progent can assist you to integrate your computers into a cohesive network that permits all your OS platforms to run side by side for simple management, seamless dataflow, high availability, superior performance, and strong protection. Progent's UNIX/Linux and MS Windows integration assistance offerings feature IT infrastructure integration and support, consulting for Windows services for UNIX, remote server monitoring and management, remote technical support and repair, on-site technical support, and Help Desk support.
Security Contractors SonicWall NSA Firewall
Cybersecurity Consultancy SonicWall VPN
Progent's certified SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your business operations.
Firepower Firewalls Consultant
Cisco Firepower 9300 Series Firewalls Consultants
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, manage and debug firewall environments based around Cisco ASA firewalls with Firepower Services.
IT Consulting Companies Louisiana
Connecticut System Engineers
Progent’s National Support Center provides national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support engineers provide phone help and online secure computer access to troubleshoot and repair technical problems rapidly and economically. The breadth of technical expertise represented by Progent's staff of nationwide support professionals makes it possible to escalate even the toughest network issues to appropriate experts as required.
Design Firm SQL 2008 Reporting Services
SQL Programming Companies
Progent's certified SQL Server application developers and database administrators offer online consulting to assist businesses of all sizes to create, administer, and maintain applications powered by the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any element of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.
Telecommute Jobs Telecommuting Cisco Consulting
Network Professional Contract Job Opportunities
Progent is hiring a range of full-time employees such as motivated Microsoft Certified Systems Engineers; system experts with Cisco CCDP or CCIE certification; and specialists in fault-tolerant network design with experience in mobile connectivity, wireless integration, high-availability systems, disaster recovery solutions, data protection, and VMware technology. Progent is also looking for desktop support experts, remote troubleshooting professionals, and CISSP or CISA accredited security consultants. We are also looking for experienced managers able to operate efficiently in Progent's dynamic, virtual office model. Progent works with freelance consultants who have in-depth knowledge and hands-on experience in crucial information technology areas outside Progent's primary technical concentration. Our Experts Team includes independent consultants who can provide consulting and development services for mission-critical applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of popular platforms such as Linux, Apple OS, or Sun, or can provide world-class skills in technologies such as telecommunications, web development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors certified by us cooperate with Progent's in-house professionals to deliver end-to-end IT services for small and midsize company networks.
An index of content::
SCOM 2012 Management Packs Help and Support
Operations Manager Migration Online Support Services
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to fix serious problems detected by SCOM 2012.
Unified Communications Manager Support and Help
Network Engineer Unified CM SIP gateway
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, is the foundation of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging applications such as Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and affordable remote and onsite expertise to assist organizations of all sizes to build and maintain CUCM deployments by providing Unified Communications Manager integration and troubleshooting services that add optimum business value. Progent can help with any aspect of Unified CM support and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Microsoft Windows 7 Evaluation Remote Technical Support
Immediate Windows 7 Help Desk Network Consultants
Progent's Microsoft certified engineers offers remote and onsite support services to assist you to administer, maintain, and troubleshoot PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, remote connectivity, smartphone and tablet integration, wireless configuration, and 24x7 system monitoring.
Server Security Security Audits
Information Assurance Network Security Testing
For small and midsize companies, network security and compliance can be excessively complex to stay ahead of yet too dangerous to ignore. The world's biggest institutions have been breached, and the leading cloud services have occasionally been knocked out. It looks as though there's nowhere to run. Progent makes it affordable for smaller organizations to carry out critical security projects effectively by providing the advantage of billed time to the closest minute with no minimum charge for remote support. This means you have the help of a seasoned computer expert to provide just the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including security audits, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security strategy.
Expert Microsoft Certified SMS 2003 Upgrade Computer Consulting
Microsoft Certified Expert Systems Management Server 2003 Computer Consultants
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software products by making it easier to copy system images, control mobile devices, and operate management tools. In addition to advising you about ways to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks that cover processes that Feature Packs are designed to make more efficient. Progent's migration and update services can lower spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you develop sensible procedures and policies to manage PDAs and smart mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security strategy that includes standards, procedures and technologies to keep your IT computer system safe.
UNIX, Windows Consulting
Microsoft Certified Partner Solaris with Windows Consultants
If your company is developing UNIX or Linux software in an environment that includes Windows-based processors, desktops, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your area of strategic expertise without the constant hassle of maintaining your business network. By using automated network monitoring and by delivering online and in-person support as your company needs it, Progent offers an economical way for supporting an information system that provides excellent dependability, protection, and efficiency. Progent's developer support offerings include comprehensive it outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, 24x7 monitoring, and Help Desk Call Center services.
After Hours Microsoft Exchange 2013 Support and Setup
Exchange 2013 Server Technology Consulting
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and introduces important new features as well as a redesigned structure. These enhancements favorably impact vital facets of IT including ease of administration, availability, security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the potential advantages of migrating to Exchange Server 2013, design an efficient test and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.
24-7 Juniper J6350 Router information Systems Audit
Juniper J2320 Router Protect
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Expert Microsoft Certified Microsoft Proxy Server Consultants
Microsoft Proxy Server Information Technology Consulting
Progent's certified Internet Security and Acceleration Server consultants have extensive experience configuring ISA Server-based security installations for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information security needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Technology Consulting Services BlackBerry Software
BlackBerry Synchronization Consulting
Progent offers the support of BlackBerry-certified professionals who can assist small organizations to plan, administer, and troubleshoot BlackBerry technology affordably and effectively, eliminating the need for an in-house BlackBerry specialist and minimizing the cost and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's proven remote support model, offers small and mid-size businesses a cost-effective option for incorporating BlackBerry devices and software seamlessly into their IT network.
24/7 MCSE Expert Certified Office 365 migration PowerShell Remote Support Services
Microsoft Expert On-site Technical Support Office 365 PST migration
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 and local Exchange systems. This permits you to have some Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget.
Award Winning MOTU Digital Performer Learning
Photoshop CS5 Learn
Progent's Mac experts can support the creative facets of Macintosh computing by offering consulting services and training in imaging, sound, and video. Progent's support professionals offer help in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
24-7 ProSight IT documentation management Technology Professional
ProSight IT asset management Consult
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save up to half of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it.
24x7 Computer Engineer Nexus 3000 Switch
CCIE Expert Certified Support Services Nexus 9000 Switch
Cisco Nexus series switches are designed to provide the throughput, scale, uptime, virtualization support, capacity, data protection and manageability required to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and on-premises consulting services to assist your business to create an optimal switch topology, set up test systems to confirm your switching solution, install and configure Nexus switches, create and implement effective policies, run security vulnerability evaluations, configure advanced monitoring and alert systems, consolidate network resources through virtualization technologies, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced zero-downtime features incorporated into Cisco's Nexus products. Progent can also assist your business to migrate non-disruptively from legacy Nexus switches or Catalyst switches to current Nexus switches.
Emergency Jabber Upgrade Configuration
Computer Engineer Jabber and Office 365
Progent's Jabber consultants offer remote or on-premises expertise to help businesses of all sizes to plan, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced expertise for all the products, technologies and services that go into building a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
Contract Jobs Home Based Microsoft Consultants
Benefits for Home Based Network Engineering Work At Home Job
Progent's compensation model is built on contribution, so similar to working as a freelance consultant, your income is entirely tied to your work effort. Some Progent support staff stress lifestyle issues and elect to consult at an easy pace, using our flexible schedule to follow personal pursuits such as mountain biking, car racing, snow boarding, surfing, vacations, or spending free time with relatives and friends. Others take advantage of the opportunity to earn major dollars through hard effort and extended days. Progent completely encourages either side of the spectrum plus everything in between.
Remote CCIE Expert Certified Aironet 802.11ac Access Point Online Troubleshooting
Consultant Aironet Access Point Management
Progent's Cisco CCIE-certified wireless infrastructure experts offer online or on-premises configuration and debugging services to assist your organization to plan, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and configuration of Aironet wireless APs to accommodate your unique workplace design, building structure, and expected workloads.
Remote Support Services SCDPM 2012 and SQL Server
SCDPM 2012 Security IT Consulting
Progent's Microsoft-certified consultants offer remote or onsite support to assist organizations of any size to plan, implement, administer, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier releases of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for resolving especially stubborn problems, or full project management support. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Compliance Auditor WatchGuard SSL VPN
WatchGuard Firebox M670 Firewall Information systems Security Outsourcing
Progent provides support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
IPsec VPN Security Firms
Technical Support Firewall and VPN
Progent provides small and medium size businesses expert consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security companies including WatchGuard, Juniper, and SonicWall. Progent can show you how to design a comprehensive security plan and choose the right technologies from multiple vendors to achieve your security goals while sticking within your budget limits.
Small Business WAP321 Support
Small Business WAP321 Support and Help
Cisco's Small Business series of access points are Linux-based units intended as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or onsite integration and troubleshooting services to assist your organization to plan, implement, update, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or topology.
Consulting Services Microsoft LCS Server IM
Emergency Live Communications Server Outsourcing
Microsoft Communications Server provides IM and presence in a scalable, enterprise-grade solution featuring enhanced security, transparent integration with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved business efficiencies, increased individual productivity, and stronger IP security with this easy-to-manage, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-authorized professionals can deliver the expertise necessary to deliver all the benefits of Office Communications Server throughout your whole corporation.
Small Company Technical Support Services
Small Office Network Online Support
If you have a company network with 10 to 50 desktop clients, Progent's network outsourcing services free your company from over-reliance on an individual freelance consultant while giving you affordable and dependable access to enterprise-class network expertise. By delivering IT consulting service when you require it, providing specialized expertise for key technologies, offering unique support such as 24x7 server monitoring, and charging only for services you use, Progent offers you an affordable solution for optimizing the productivity of your small business network. Progent is the smart way for small businesses to build and maintain a reliable and safe information network and to have quick access to the experienced consulting typically available only to enterprises who are able to afford a sizeable in-house IT organization.
After Hours NetDocuments Security Professional
NetDocuments ndOffice Technology Professional
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for legal workflows. Progent offers remote guidance from NetDocuments experts who can assist legal departments and law firms to plan, deploy, administer, tune, or troubleshoot a document management system solution powered by NetDocuments.
Network Management Network Consulting Firm
Computer Support Cisco Network Management
Progent's Cisco-Premier network management engineers can help you to use Cisco's management utilities alongside a variety of specialized third-party applications to create a comprehensive network management solution to keep your network running reliably, conserve limited resources, protect your data, revive quickly from device breakdown or malicious assaults, and allow you to expand or reassign network resources sensibly and affordably as your company grows.
Dynamics GP Software Development Support and Help
Consulting Services Dynamics GP BizTalk Adapter
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you create reports that let you analyze your business more thoroughly, transforming raw data into valuable understanding of your company and customers.
SCOM 2012 Infrastructure Monitoring On-site Support
SCOM 2012 Infrastructure Monitoring Online Help
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and repairing Microsoft SCOM environments and can provide organizations of any size advanced online or onsite consulting services for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical problems detected by SCOM 2012.
Cisco Certified Expert Virtual Help Desk Professionals
Co-managed Support Desk Online Troubleshooting
Progent’s Co-managed Help Desk service allows your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared PSA platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Network Intrusion Penetration Testing Information Security
Security Architecture Audit
For smaller businesses, computer security and information assurance and regulatory compliance can be too complex to master yet too risky to ignore. The world's largest institutions have been breached, and the leading cloud service providers have occasionally been knocked out. It seems like there's nowhere to run. Progent has made it affordable for small and midsize organizations to carry out vital IT security projects effectively by offering the advantage of billed time to the nearest minute with no minimum charge for online help. You have the help of a world-class information consultant to deliver just the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a comprehensive security plan.
Google Cloud AI Building Blocks Consulting
Microsoft and Cisco Certified Expert Google Cloud Security Engineer
Progent offers cost-effective online and on-premises consulting to assist organizations to migrate any portion of their core network resources to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security.
Windows and Solaris Network Consultants
Award Winning UNIX with Windows Online Support Services
If your business network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that permits all your OS platforms to coexist for easy administration, seamless dataflow, high reliability, enhanced performance, and tight protection. Progent's UNIX and MS Windows integration assistance services feature network infrastructure configuration and support, support for Windows services for UNIX, remote server monitoring and management, remote network support and repair, on-site technical support, and Help Desk outsourcing.
24-Hour CCIE Certified Consultant Services Jabber and Exchange Online
Jabber and Expressway for Mobile and Remote Access Support and Help
Progent's Jabber consultants can provide online or on-premises support to assist organizations of all sizes to plan, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for all the products, technologies and services that make up creating an end-to-end Jabber collaboration solution such as Cisco network devices and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration solution.
Microsoft Windows 2008 R2 Consulting
Onsite Technical Support Windows Server 2008 R2
Microsoft Windows Server 2008 represents an important step forward in making information networks more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide an improved platform for web publishing. Progent can assist your business benefit fully from the enhancements incorporated into Windows Server 2008 by delivering certified consulting, support, education, staffing, network monitoring, and security engineering expertise.
After Hours Outsourcing Catalyst Switch IPv6
Catalyst Switching Support Outsourcing
With the Catalyst line of switches for small and mid-size companies, Cisco allows companies to gain all the benefits of adding intelligence to their IT infrastructures. Cisco's switch technology allows you to deploy capabilities that make your IT network highly available to handle real-time requirements, expandable to facilitate future growth, safe enough to protect confidential information, and capable of differentiating and managing all traffic to optimize network performance. Progent's CCIE certified engineers can show you how to select and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM and CISSP certified security consultants can help you develop a strategic security policy and configure Catalyst switches so they powerfully support your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Windows 2000 Server Computer Consultant
Support and Help Microsoft Windows 2000
Progent's certified Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can simplify system administration, provide tech support and troubleshooting, and enhance security. Progent can also help you design, justify, and implement a plan to upgrade from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up test programs to reduce the obstacles associated with moving to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
Top Rated IT Services Cisco ASDM Firewall Management
Top Rated Cisco PIX to ASA upgrade Technical Consultant
Progent’s certified Cisco IT security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-grade products, Cisco PIX and ASA Firewalls offer a high level of security, performance, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security holes.
Skype for Business and SharePoint Consultant
Skype for Business certificate management Consulting
Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN voice communication. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support to assist your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist you to design and carry out an efficient Skype for Business upgrade.
MCSE Expert Certified Website Contract Programming
Microsoft Web Parts Designer
If you want to update your corporate web site, create internal webs for applications such as HR or employee training, establish a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can supply talented and experienced web designers. Progent's consultants can also show you how to build and maintain a safe, robust server and communications network, including remote and wireless connectivity, to run your web tools.
Microsoft Exchange Server 2016 Migration Planning Specialist
Microsoft Exchange Server 2016 Migration Planning Consultant Services
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
SQL 2008 Reporting Services Technology Professional
Microsoft SQL 2008 IT Services
Progent's Microsoft-Certified SQL Server engineers offer an array of support services to help small and midsize businesses to plan, install, manage, and repair MS SQL 2008 solutions in order to get the optimum business advantage from Microsoft's state-of-the-art database management technology. In addition, Progent offers consulting expertise for network infrastructure, company-wide security, and software programming to increase the business benefit of your SQL Server network.
Windows Server 2012R2 upgrade Consultants
Remote Support Services Windows Server 2012R2 Data Deduplication
Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT support team, develop an enterprise-wide security strategy, streamline network management, assist with creating applications, and build and validate a DR/BC plan.
24 Hour Integration Services Supplemental Support Desk
Co-managed Support Desk Network Consulting
Progent's Standard Help Desk Services provide a complete service desk solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle challenging issues.
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