Additional Topics of Interest
Internet Security Cybersecurity Consultancy
For small and midsize companies, computer security and information assurance and regulatory compliance is too complex to master but too risky to overlook. The largest largest enterprises have been hacked, and the top cloud services have on occasion been taken down. It looks as though there's no place to hide. Progent has made it economical for small and midsize companies to implement critical IT security tasks effectively by offering the benefit of billed time to the nearest minute without any minimum charge for remote help. This means you can have access to a seasoned computer consultant to deliver precisely the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any aspect of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security strategy.
Mac and Outlook Web App Help and Support
Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and transmit email, search the Exchange global address list, import addresses, synchronize appointments, and invite fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage training.
Online Troubleshooting for Microsoft Windows 2000
Progent's certified Windows 2000 Server experts offer computer help and information technology consulting services for the complete family of .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, optimization, and troubleshooting services include system planning, deployment, project management, on-site and off-site support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.
Consultant Services for Security
Progent provides expertise for security testing utilities including Microsoft Baseline Security Analyzer for running a set of programmed system auditing scans to uncover possible security gaps. Progent has extensive experience with network auditing tools and can help you to understand testing reports and respond effectively. Progent can help you design security into your business processes, configure auditing software, plan and deploy a protected system environment, and recommend policies to optimize the security of your IT system. Progent's security consultants are ready to help you set up a firewall, implement safe remote access to email and data, and install virtual private network. Progent's certified security consultants can also validate the security of web-based software and can conduct extensive information security audits of company-wide security to validate your organization's compliance with key industry security standards such as FISMA, NIST, and ISO.
Cisco Experts South Dakota Install
Progentís Technical Response Center (TRC) provides affordable national after-hours online troubleshooting for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 telephone support and online secure computer access to isolate and repair network problems rapidly and economically.
Office 365 Word Integration Online Support Services
Office 365 is Microsoft's extensive suite of client productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 programs and cloud services are available in a variety of product bundles targeted at markets from individuals and households to global enterprises. Progent offers quick and affordable remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can assist your business to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate on-premises and cloud products and services.
Exchange 2007 Server Professionals
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent has the background to finish your move rapidly and economically. Progent's Exchange 2007 help, repair, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Microsoft LCS Server IM Onsite Technical Support
Microsoft Office Communications Server provides IM and Real Presence in an extensible, world-class package featuring advanced security, seamless compatibility with other Microsoft software, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, increased worker productivity, and stronger intellectual property protection with this simple-to-manage, highly available IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-authorized professionals can deliver the expertise necessary to realize all the advantages of Office Communications Server across your entire corporation.
CCIE Expert Certified High-Availability Internet Network Integration Support
Progent's Cisco-authorized IT consultants can show you how to create an economical, fault tolerant Internet configuration solution that can deliver 24x7 Internet access via a wide array of high availability Internet access products and services including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the most current techniques for 24x7 Internet connectivity to build an affordable, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet connections.
Contact Center Network Engineer
Progent's Virtual Helpdesk services are a seamless extension of your internal IT support staff. Virtual Help Desk can include advanced call center features such as a special phone number with customer-specific greeting. Progent can also send calls automatically to staff members who are specially provisioned and trained to support your needs. In addition, Progent's Helpdesk staff can use trouble tickets from any client trouble ticket software for transparent integration with your internal network services group. Benefits of Progent's Virtual Network Support Helpdesk services include professional Microsoft Helpdesk expertise the minute you call, seamless extension of your in-house support staff, front-line support for critical client issues, and per-minute billing.
Cisco PIX Firewall Upgrade Troubleshooting
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should move up to the latest firewall products available from Cisco. Progent's Cisco technology experts can help your company plan and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Consulting Services for Offsite Automated Backup Services
ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical files, applications and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data.
Microsoft Windows 2008 Support Services
Microsoft Windows Server 2008 is a major step forward in making information networks more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to provide an improved platform for web hosting and development. Progent can assist your business benefit fully from the enhancements built into Windows Server 2008 by providing consulting, support, training, temporary staffing, monitoring, and security expertise.