Progent's wireless consultants can help small businesses plan, choose, pilot, deploy and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a degree of security that matches or exceeds wireline interfaces. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you select and install the wireless connectivity technology that align best your company requirements.
Progent's Shared Help Desk service allows your business to share the load for Help Desk support seamlessly between your IT staff and Progent's roster of certified desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts and network users, reducing the complexity of designing, integrating, managing, and using company information and database applications in environments ranging from handheld devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Cisco Nexus switches are intended to deliver the performance, scale, resilience, virtualization support, capacity, data protection and ease of management needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite support expertise to assist you to create an efficient network topology, build test environments to validate your network design, install and configure Nexus switches, define and implement effective policies, run security vulnerability tests, set up proactive monitoring, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) features available for Cisco's Nexus family of switches. Progent can also assist your business to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Microsoft Exchange 2013 incorporates significant improvements to the functionality of Microsoft Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These enhancements affect key areas such as ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the potential business benefits of migrating to Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Exchange 2013.
Progent offers the assistance of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and disaster recovery.
For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist your company to design a XenDesktop solution that maximizes the strategic value of your IT system; integrate XenDesktop software with your servers, end-user devices, and peripherals; migrate your existing virtual desktop software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also train your IT staff to adhere to industry leading practices to maintain your XenDesktop solution effectively.
Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily managed Internet gateway that acts as a single-server solution for a variety of security features including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting features, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to lower expenses and enhance availability. Progent's Microsoft consultants can help your company to design and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's Help Desk Call Center outsourcing and co-sourcing service programs enable organizations to reduce costs, improve productivity, and respond quickly to sudden changes in business conditions.
Microsoft Exchange 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These enhancements favorably impact key facets of IT like ease of administration, availability, compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of migrating to Exchange Server 2013, design a cost-effective validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.
Progent's Cisco-certified CCIE networking consultants can assist your business to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate smoothly from outdated appliances to current devices.
Progent's Apple Mac experts can promote the creative aspect of Mac computing by providing consulting services and education in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent can assist your company to create, deploy and debug a backup plan built around MSP360 software. MSP360 offers file or image-based backup/recovery for VMs and physical machines, works with all popular public clouds, and allows you to create a backup solution with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss resulting from user miscues, computer errors, malicious insiders, and malware attacks like ransomware.
Progent's Cisco certified wireless networking consultants offer economical remote and onsite support for both legacy and current 802.11ac Aironet wireless access points (APs) and Progent can help your business to design and maintain Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet APs.
Progent's Cisco-Certified network consultants offer experienced PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and safe access services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and availability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative tools. Progent's Cisco experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can assist your business in all phases of your upgrade to Exchange 2016 such as planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's roster of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
Progent is among the most expert information technology consulting companies for creating email and messaging solutions based on Exchange 2000. Progent specializes in helping small companies get the full benefits of Microsoft Exchange 2000 under typical scenarios including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
Windows 8.1 is engineered to power devices from smart phones and tablets to power-user desktops. An abundance of innovative features, including its touchscreen support and iconic live tiles user interface, offer a wide range of benefits for organizations who know how to exploit them. Progent's Windows experts can assist bring your business up to speed with Microsoft Windows 8.1 and show you how to derive significant competitive advantage from the operating system's many technical enhancements.
Progent has two decades of background helping small and medium-size companies to plan, implement, tune, administer, and troubleshoot computer networks that support telecommuters.
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Progent's wireless site survey and predictive modeling help you to design, deploy and debug a Wi-Fi network adapted to your environment, offering your business a WLAN that delivers the coverage, speed, density, QoS, data protection, and hand-off ability your business needs. Wi-Fi site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and onsite site survey services for validating, optimizing, and debugging a functioning Wi-Fi network.
Progent's company culture will allow you to become a more capable professional by enhancing your technical knowledge and increasing the satisfaction of your customers. Progent makes good on this promise by recruiting the best professional talent for you to operate with, offering an advanced system infrastructure, running custom software utilities to enable the maximum quality of support, and by optimizing our operational structures for attracting and keeping clients.
Progent is one of the most qualified network support firms for creating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small companies get all the benefits of Microsoft Exchange Server 2000 for typical situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
Progent's consultants can provide cost-effective remote consulting and technical support for Windows Server Essentials. Progent offers full-service project management so you can design and carry out an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the flexibility to evolve with your growing business needs. Progent's Cisco-Premier network consultants are familiar with Cisco's comprehensive family of hardware and software aimed at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can help you integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user authentication, authorization, and tracking from a graphical Web interface.
Microsoft Windows Server Update Services allows network administrators to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can completely and effortlessly manage the installation of updates that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft SUS such as planning the Microsoft Software Update Services deployment, setting up client's workstations, establishing the Group Policy parameters, and making sure your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Progent's certified Cisco network security consultants provide expert PIX and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small and home offices to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls provide advanced protection, performance, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security holes.
Remote management cards give network managers full control of a server without the need for an on-site visit. Using remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and support a high-availability business network that includes remote management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent is familiar with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can help you to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment model including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support ranging from on-demand design assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on time and within budget.
Progent can help small businesses to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure you avoid the typical errors small organizations make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and also to integrate iPhones and iPads and Android smartphones and tablets.
Progent's CISSP-premier cybersecurity consultants can help businesses of any size with any facet of IT security. Progent can help create efficient cybersecurity solutions that protect a small office against advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that accommodate local, online, and mobile users accessing IT resources spread across multiple physical sites and various clouds.
Progent's support services for software/firmware update management provide organizations of any size a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices printers, network appliances such as routers and wireless APs, and IoT devices such as sensors and health monitors.
Progent can provide the affordable services of online Internet connectivity experts to help your organization to assess or enhance your Internet services so your Internet connectivity solution matches your business requirements. Support services provided by Progent include evaluation of your existing bandwidth use, carrier and service plan comparison and selection, network provisioning, and overseeing a seamless move to a different carrier and/or service arrangement. Provisioning can include optimizing existing routers and configuring additional ones, implementing firewalls, and upgrading dependable BGP configurations.
Progent's Wi-Fi IP phone configuration and troubleshooting consultants can provide remote and on-premises support to help your organization build and maintain a Cisco Wi-Fi VoIP phone deployment by providing integration services that can range from troubleshooting the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
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Microsoft Windows Server Update Services allows network administrators to install and monitor the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the distribution of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your network environment.
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Progent can assist small and medium-size businesses to design, deploy, test and troubleshoot backup solutions needed to support work-from-home employees.
Progent's Microsoft-expert engineers can assist you to enhance your workstations from 32 to 64 bits. Progent can help you to calculate the costs and benefits of migrating to 64-bit desktop processing, design an efficient upgrade strategy that minimizes operational disruptions, and deliver inexpensive, professional online support to aid your organization to install 64-bit desktop operating systems and application programs on your current computers.
Progent's Windows 11 consultants can provide a variety of services to support Windows 11 such as Microsoft 365 integration, mobile management, at-home workforce access, data and identity security, automated deployment, and Help Desk Call Center support services.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as 50% of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Progent provides the help of Microsoft and Cisco-Certified network support professionals to show clients affordable ways to help businesses optimize the value of Microsoft and Cisco technology. For environments that span from remote offices to nationwide corporations, Progent's expert consultants can show you how to improve your information system's e-mail infrastructure, security, reliability, throughput, and system administration.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts offer affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.