Progent's Microsoft Office Word and Office 365 Word experts can provide a broad selection of economical online consulting services to assist you to manage your current Microsoft Word environment or assist you to move to a current release of Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility problems between different releases of Office Word, interfacing Office Word with different Office applications like Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and remote training classes tailored for individuals or groups.
Progentís staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional background, at the front lines of network service, performing a wide variety of technical projects for a large mix of businesses. Each Progent support professional shares a proven set of individual best practices that are combined into company-wide leading practices standards that Progent teaches its consulting staff. This means that you get not only world-class technical help, but also a consultant with proven methods for applying computer knowledge to fix actual network problems rapidly.
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile operating system that enables small organizations to transition from the traditional stand-alone in-house datacenter to the modern hybrid networking paradigm that includes on-premises and cloud-hosted resources. Progent's consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to assess the potential productivity and cost advantages of moving to Essentials and adopting a hybrid on-premises/cloud design for your computing environment. Progent offers full-service project management support so you can design and execute an efficient move to Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting help, technical support, and customized training.
Progent can show you how to plan and implement a smooth move to Dynamics GP/Great Plains so that you retain your information, improve your security, modernize your management reporting, take full advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized line-of-business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Progent offers two low-cost service packages intended to enable small businesses to get a professional security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security expert administers a comprehensive examination of your IT infrastructure from beyond your firewall to determine potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from a secure machine inside your firewall to evaluate your exposure to internal assaults. Both security inventory services are configured and run from a secured remote location.
Progent's Power BI experts can help you to design, install, manage, enhance or debug your Power BI solution. Progent can also help you to prepare your target data for Power BI visualizations. Progent can assist you build and administer an onsite, cloud, or hybrid environment to run Power BI.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises expertise, software development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a cohesive intranet solution.
Progent's certified Windows 2000 consulting staff can show you how to enhance the capability of your existing Windows 2K Servers and can simplify network management, offer technical support and repair, and enhance security. Progent can also show you how to create, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in designing pilot programs to eliminate the obstacles associated with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility issues.
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers while retaining your own service brand as a transparent extension of your network consulting staff.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, enhancing and fixing SCOM environments and offer organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to remediate serious problems detected by SCOM 2012.
Small to mid-sized companies can now get all the advantages of System Center Operations Manager and also have fast access to Progentís Microsoft certified IT consulting professionals. With Progent's affordably priced IT service packages, mid-size businesses can choose a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks enterprise-class reliability, protection and performance.
Progent's Cisco-certified wireless integration consulting experts can assist you to configure, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent offers nationwide urgent phone support and consulting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Remote network consulting provides maximum leverage for your IT budget by extending user productivity and shortening the hours charged for network analysis and repair. Advanced remote support utilities and experienced technicians and consultants combine to enable Progent to handle the majority of IT problems without wasting time and money by going to your location. In most of situations your network problems can be remediated by telephone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISA premier security professionals to assist with the most difficult system issues.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should migrate to more current firewall technology from Cisco. Progent's Cisco technology experts can help you plan and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it.
Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller technology. Progent can provide expertise for both hardware-based and software-based wireless controllers and can help you to determine which version is appropriare for your Wi-Fi environment. For Wave 2 wireless controller appliances, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller consulting.
If your business has a UNIX, Linux, or Solaris network or a multi-OS IT environment, Progent's CISA and CISSP-certified security specialists can help your entire organization in a wide array of security areas such as security management practices, security architecture and strategies, connection control systems and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM and CISSP stipulate the basic skills and worldwide standards of knowledge that information security managers are expected to master. These certification provide executive management the confidence that consultants who have achieved their CISM or ISSAP certification have the background and knowledge to deliver effective security support and engineering services.
Progent's Symantec experts can help you maintain legacy Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor family or show you how to upgrade to newer firewall technology. Progent can also help you create and implement a comprehensive security strategy that can include firewall and VPN appliances and software, outsourced security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your single resource for on-going network support, maintenance, education, and security consulting.
Progentís non-stop inter-site connectivity and fault tolerant system connection engineers can help small businesses achieve fault tolerant Interoffice connectivity through fully redundant system architectures with transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office networks supported by fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers affordable 24x7 interoffice connectivity.
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist companies of any size to plan, deploy, administer, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed help for fixing particularly challenging issues, or full project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, train your IT staff how to use enhanced administration tools, and deliver ongoing consulting and tech support via affordable alternatives such as Contact Center support and online technical assistance.
Cisco has developed a full product line of routers that includes appliances built to provide the protection, bandwidth, and reliability required by customers ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you support new users, start new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
Progent offers national remote technical support and troubleshooting services for businesses that run UNIX or Linux environments or whose information systems include a mix of UNIX and Microsoft products. Remote technical support offers maximum return for your information technology dollar by extending client productivity and shortening the time charged for network analysis and repair. Advanced online support utilities and experienced technicians and consultants allow Progent to handle most IT problems without squandering time and expense by traveling to your location. In most of cases your network issues can be dealt with by telephone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security specialists to help with the most challenging system issues.
Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, develop a corporate-wide security plan, streamline network management, assist with creating applications, and build and test a DR/BC plan.
The QTS Internet Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation site or if your company is planning on moving your main or offsite backup system to the Herakles data center, Progent can provide a variety of budget-friendly consulting services that include data center migration, equipment installation and upgrades, network optimization, project management, virtualization expertise, remote monitoring, automated network administration, application programming, business continuity solutions, security assessment, and the use of the Progent Test Lab.
If your business operates a Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-premier consultants can assist your whole enterprise in a broad array of security areas including security management practices, security architecture and models, connection management systems and methodology, applications development security, business processes security, physical security, telecommunications, network and web security, and workplace recovery preparedness. CISM and ISSAP stipulate the basic competencies and international standards of performance that network security professionals are required to possess. These accreditations give IT management the assurance that consultants who have achieved their CISM or ISSAP certification have demonstrated the background and theory to offer effective security support and consulting services.
For custom application development, Progent can provide software design consultants to produce line-of-business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a wide array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery plan in case of an IT system catastrophe. Progent can help you define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, zero-downtime system solution that takes into account availability issues involving a broad range of infrastructure technologies and procedures.
Progentís Technical Response Center offers national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support professionals provide phone help and remote secure network connection to isolate and repair technical problems quickly and economically. The breadth of IT experience available from Progent's team of nationwide support engineers makes it possible to escalate even the toughest problems to qualified specialists as needed.
Progent's consultants can help you with every aspect of Microsoft Azure integration such as needs definition, prerequisites assessment, solution design, pilot testing, implementation, centralized management, performance optimization, license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to configure and debug firewall appliances and VPN connections so your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to create a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure-based resources.
Progent provides small and mid-size organizations professional support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper, and SonicWall. Progent can show you how to create a detailed security strategy and select appropriate technologies from multiple vendors to support your security objectives while sticking within your budget restraints.
Progent provides national online help and troubleshooting services for businesses that run UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Online technical support provides optimum leverage for your IT dollar by extending client productivity and limiting the hours charged for computer repair services. Sophisticated online access utilities and skilled technicians and engineers combine to enable Progent to handle most network problems without squandering time and money by going to your site. In most of situations your IT issues can be remediated over the phone or through a mix of phone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist you with the most challenging network problems.
Progentís Microsoft-expert consultants can help your organization to update your workstations from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit desktop computing, plan an efficient migration process that minimizes operational interruptions, and provide inexpensive, expert online support to aid your organization to install 64-bit desktop software and applications on your current computers.
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital data, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical information.
Progentís Wireless Site Survey helps you to design and install a wireless network optimized for your facilities, offering you a wireless solution that delivers the reception, performance, load-handling capability, Quality of Service, security, and roaming ability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud resources into a cohesive information management solution.
VMware's NSX network virtualization platform enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can generate audit reports to verify complete service restoration, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to design, configure, test and manage a disaster recovery system based on VMware SRM and VMware NSX.
Progent is organized deliver comprehensive remote consulting for all major technical areas associated with todayís small company IT systems and offers a variety of strategic, as-needed support services including a part-time Chief Information Officer to offer senior-level planning and negotiating capability, a Call Center for help desk support, proactive remote monitoring, spam/virus filtering as a managed service, best-practices project management help for critical initiatives such as office relocations orOS upgrades, Cisco-certified experts for building and maintaining high-performance and reliable infrastructure, security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, enhance, or repair mission-critical application programs.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help you design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a seamless information management system.
Progent's Cisco-certified IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps that include Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco SRST systems for high availability.
On-site Technical Support Dynamics GP/Great Plains
Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or onsite configuration and troubleshooting services to help your organization to design, configure, update, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your unique office design, construction, and expected workloads.
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and maintaining messaging systems for clients in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email system features security, fault tolerance, easy access for off-site and wireless users, efficient management utilities, and productive integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also assist small or medium companies to upgrade to MS Exchange 2016 Server or MS Exchange 2013.
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and powered by technology originally produced by Connectix, provides the performance needed to accomplish server consolidation, application migration, and server quarantine tasks through virtualization techniques in an enterprise-class computing network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies wishing to enhance operational efficiency in software development and testing, upgrading from legacy mission-critical applications, and hardware consolidation. Progent's professional Virtual Server experts can help your business to evaluate and deploy Microsoft Virtual Server.
If your business network combines Sun Solaris technology with Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your OS platforms to coexist for easy management, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's Solaris and Windows coexistence assistance offerings feature IT architecture integration and support, support for Windows services for UNIX, remote server monitoring and management, remote network help and repair, in-person technical support, and Help Desk support.