Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent can provide small businesses with an information management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible IT products to improve business processes so they match better with your corporate goals. Your business can create and install a well thought out information technology plan without absorbing the cost of a full-time senior IT executive.
Progent provides Microsoft Windows 2003 Cluster Server assistance to help your organization utilize fault-tolerant server clusters that can provide 100% uptime. Windows cluster servers for non-stop networks include Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By helping you design high availability clustered server environments around Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows engineers make sure that your fault-tolerant clustered servers are set up to optimize the strategic value of your information system.
Progent’s Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and business management solution built, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Dynamics GP line, offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP is simple to install and configure, and with its segmented approach you are able to license only the functions you currently need, with the ability to add clients and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains Software consulting experts can show you how to deploy, configure and administer Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the foundation for a feature-rich but manageable information. The integration requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with real-world background and broad experience in planning and implementing cohesive end-to-end business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and troubleshooting network solutions powered by the Microsoft SBS line of servers and programs.
Progent's wireless IP phone configuration experts offer remote and onsite support to help your organization build and administer a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Progent's Microsoft-certified consultants offer cost-effective online support and programming services to help your business to plan, implement, administer, and maintain Microsoft SharePoint 2010 installations that can involve web pages able to function as portals, extranets, document management applications, blogs, data warehouses, business analytics, enterprise-wide search, workflows, and other tools to promote and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications including Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Progent provides nationwide remote help and troubleshooting services for businesses who run Apple Mac networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's engineers offer Mac clients a range of IT services including desktop support, migration to the latest edition of Mac OS X from other earlier versions of Mac, plus help with Mac application software. Progent can also assist you with iPhone and Apple iPad support, or moving to Apple's iCloud. Remote technical support provides optimum leverage for your information technology dollar by protecting client efficiency and shortening the time charged for computer analysis and repair. Sophisticated remote access utilities and experienced service specialists and consultants combine to enable Progent to solve most network problems without squandering time and expense by going to your site. In most of situations your IT problems can be dealt with over the phone or via a combination of phone support and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security specialists to help with the toughest network problems.
Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve challenging issues.
Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional background, at the front lines of network support, performing a wide range of IT tasks for a large mix of clients. Every Progent consultant shares a refined set of individual best practices that are combined into company-wide leading practices training that Progent instills in its support staff. This means that you get not just world-class technical skills, but also a support engineer with proven approaches for applying computer knowledge to resolve actual IT problems rapidly.
Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent offers customized online training for a range of client applications and operating systems including Microsoft Office Excel, Word, Access and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the benefits of conventional in-person seminars, including instant interaction between clients and trainers, but avoids the costs of travel and the hassle of attempting to synchronize the availability of multiple students. Available to single students or groups of all sizes, Progent's virtual training allows the trainer to run the seminar from a remote office and the students can be dispersed throughout a campus or all over the the U.S. Live online learning supports powerful learning tools like broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specific subjects or extended in duration and broader in scope.
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts and system architects can help you to assess the business benefits of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide live webinar and onsite training to your management staff and end users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
Progent's ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified console. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with legal and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware.
Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other Exchange components to reduce hardware costs and management overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online support to assist your small businesses to assess the benefits of Office 365 Exchange Online, plan a solution that aligns with your business needs and budget, implement a non-disruptive move from your existing Exchange system to one that incorporates Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum level of availability and scalability and is also simple to transfer to any data center. Progent's Private Cloud Hosting options are based upon mature virtualization platforms that enable small and midsize businesses with multi- platform environments to save dramatically on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progent has been delivering SharePoint support since the initial SharePoint product was released over a a dozen years, and Progent has the scope of IT knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in individual jobs associated with your SharePoint 2013 migration.
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, at the front lines of network support, executing a wide range of technical projects for a large mix of businesses. Each Progent support professional shares a refined collection of individual best practices which are combined into company-wide leading practices standards that Progent teaches its support staff. This means that you get not just expert technical help, but also a support engineer with proven methods for applying computer knowledge to repair real-world IT problems efficiently.
Progent offers fast and affordable online access to a certified Oracle DBA consultant or an Oracle software programmer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also help design, build, enhance, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication technologies and Oracle Recovery Manager.
Progent's Microsoft engineers can provide advanced expertise in deploying, managing and debugging all versions of Project Server and can deliver a broad variety of affordable online support services based on industry best practices to help businesses of all sizes to receive all the benefits of this powerful project management solution. Services available from Progent include system planning, software configuration and migration, strategies for secure collaboration among local and offsite users, network infrastructure optimization, and specialized online training.
Progent's Cisco-certified CCIE network consultants can assist your business to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
Microsoft supports seamless hybrid ecosystems that combine Office 365 and local Exchange systems. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating Microsoft-based security designs for IT networks with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security needs without limiting your network.
ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables rapid restoration of vital data, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can help you to restore your critical data.
Microsoft ISA 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 support professionals can help you plan, cost-justify, pilot, implement, configure and support the Standard or Enterprise edition of ISA Server 2006 on your network.
If your business runs a Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-premier security specialists can help your whole enterprise in a broad range of security topics including security administration procedures, security architecture and models, connection control products and techniques, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and business continuity preparedness. CISM and ISSAP stipulate the basic skills and worldwide standards of performance that network security professionals are expected to master. These accreditations provide IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the experience and theory to offer effective security management and consulting help.
Progent has a long background providing a broad range of online IT consulting and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in delivering expert remote network consulting and has provided network solutions to organizations in all 50 states. Online support eliminates travel costs and solves issues faster than on-premises support.
Progent offers the support of a certified consultant with expertise integrating technology from the leading telepresence vendors including Cisco, Polycom, and LifeSize and can assist your company to design, install, expand, or maintain a telepresence environment that protects your current investment and maximizes the strategic value of your information network. Progent also offers the services of infrastructure engineers who can help businesses of any size to create and maintain a network that delivers the speed, dependability, protection, and scalability required to accommodate your video conferencing/telepresence environment.
Progent's Meraki wireless AP experts provide remote and onsite support services to assist businesses of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and manage Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and firewalls to create a cohesive ecosystem that delivers identical access, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their location or computing device.
Nagios and MRTG are powerful, Open Source monitoring tools that run under Linux and can be used to analyze UNIX/Linux environments, Windows systems, or multi-OS situations where the Linux OS and MS Windows run side by side. The Nagios monitor lets network support engineers to monitor system services including POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP-enabled network appliances including servers, routers, and switches. Progent's network monitoring consultants can assist you to use both these programs to streamline and repair your network.
If your office computer system mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to integrate your computers into a cohesive network that allows all your OS platforms to coexist for easy management, seamless information exchange, high reliability, enhanced performance, and tight security. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services feature IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center services.
DoubleTake/Carbonite Software offers a family of products intended to deliver small and midsize companies a variety of cost-effective solutions for backing up and recovering business-critical applications including Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have extensive experience integrating DoubleTake/Carbonite products into small business IT systems to create a high level of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Progent can supply small companies with an information management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate technology to enhance business processes so they match better with your corporate objectives. Your company can create and install a well conceived information technology strategy without absorbing the cost of a full-time senior IT executive.
SQL Server 2014 incorporates significant enhancements in key areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services including planning, deployment, management, remediation, and software development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that enables small organizations to transition from the older physical on-premises datacenter to the modern hybrid computing model that includes on-premises and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost advantages of migrating to Essentials and adopting a hybrid on-premises/cloud-based design for your computing environment. Progent can provide comprehensive project management support so you can plan and execute an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers continuing consulting help, technical support, and training.
Progent's ProSight portfolio of managed IT services are intended to provide businesses who have small in-house network administration and support staffs with affordable access to world-class management tools and consulting experts. Advantages of the ProSight line of managed IT services include flat-rate network management costs, smart automation of routine management processes, ongoing adoption of the latest technology, smooth migration from older technology to current solutions, improved fit between computer technology with strategic objectives, guidance from veteran network consultants, and allowing management to concentrate on business issues instead of ever-changing computer technology.
Progent’s data center IT services are intended for companies with hardware housed at IDCs or data center collocation hosting facilities and requiring on-demand on-site assistance at the colo site as well as remote help from Microsoft and Cisco Premier Certified experts. Progent provides a full range of Internet Data Centers and IDC and collocation consulting services including network architecture evaluation, Windows and UNIX server installation and support, tech support for server and telecommunications networking, design and deployment of fault tolerant systems, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server and storage cluster configurations.
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced network support packages, small businesses can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company networks world-class availability, security, and productivity.
Progent offers access to the affordable support of online Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet connectivity solution matches your business requirements. Support services available from Progent include assessment of your existing bandwidth utilization, vendor and service plan comparison and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Network provisioning can include enhancing current routers and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to finish your move quickly and economically. Progent's Exchange Server 2003 support, repair, and design services include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.
Progent can help your business to understand the many subscription options offered with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that transparently integrate local and cloud-based products and services.
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. UniFi appliances running across multiple venues with any number of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi consultants who can assist your organization to assess the value of UniFi technology for your environment and assist you to design, deploy, administer, and troubleshoot your UniFi solution.
Remote continuous network monitoring, proactive alarms, and periodic reports are vital to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can get a level of network stability that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost services designed to help you to detect and resolve a most network issues before they get big enough to disrupt your business.
Progent can provide fast access to the expertise of veteran Wi-Fi specialists who can assist you to assess the value of Ubiquiti UniFi wireless access points for your business and help you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to assist you to choose, configure, and place UniFi wireless APs for optimal coverage and performance.
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that let you monitor all business processes, sales and expenses, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can enable you to design reports that allow you to analyze your business more thoroughly, turning uncooked data into useful management information. Progent is able to enhance your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to deliver specialized line-of-business software development and web commerce solutions that integrate transparently with Microsoft Dynamics GP.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to manage the entire threat lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.
Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and control of wireless APs, optimizing wireless performance by limiting the impact of RF congestion, improving Wi-Fi uptime with rapid failover, and strengthening security by identifying threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller solutions.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous testing and extensive experience with information security design. ISSAP consultants possess in-depth knowledge of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can assist your company with all phases of secure network architecture.
Progent provides national remote technical support and troubleshooting services for businesses who operate Apple Mac environments or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft products. Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop assistance, upgrading to the latest version of Mac OS X from earlier editions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad integration and management, or migrating to iCloud. Online network consulting offers maximum leverage for your information technology budget by preserving user efficiency and shortening the hours charged for network repair services. Sophisticated remote support utilities and experienced technicians and consultants allow Progent to solve most IT issues without squandering time and expense by traveling to your location. In the vast majority of cases your IT problems can be dealt with by telephone or through a combination of phone help and online access. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security professionals to help with the most difficult network issues.
Progent's management team includes industry professionals with years of experience delivering computer consulting services, technical support, and long-term information system planning to businesses ranging in size from startups to Fortune 500 companies. Great service requires great people, and Progent has put together a management staff that can provide businesses with the best service value in the industry.
Progent's ProSight Virtual Hosting offers advanced virtualization architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete information technology outsourcing solution that improves network availability and security, reduces management hassle, and saves money. With Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and key business application servers supported within a safe and fault tolerant data center on a fast, high-availability virtual machine set up and supported by Progent's computer support experts.
If you are developing Linux-based software on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service network support outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the constant distraction of managing your company information system. By using automated network monitoring and by delivering online and on-site assistance as your company needs it, Progent represents an affordable solution for supporting an IT network that features high availability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings include full-service it outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, proactive network monitoring, and Help Desk Call Center outsourcing.
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware.
SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to network users, reducing the complexity of designing, integrating, managing, and using enterprise information and analytical programs on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and wide knowledge in designing and deploying information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
SQL Server 2005 offers indispensable, standardized tools to computer professionals as well as to information workers, lessening the difficulty of creating, integrating, administering, and using company data and analytical programs on platforms ranging from mobile devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in planning and deploying data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's ProSight Virtual hosting services provide small companies a variety of advantages including lower capital costs, savings on operational costs, improved executive focus, world-class security, enhanced fault tolerance, and regulatory compliance.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing, distribution and service organizations to simplify supply chains and streamline key processes to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that spans from occasional advice to solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and DBA services.
If your company runs a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified security specialists can assist your whole enterprise in a broad range of security topics such as security management procedures, security architecture and strategies, access control systems and methodology, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP stipulate the core competencies and worldwide standards of knowledge that information security professionals are expected to possess. These accreditations offer IT management the confidence that those who have achieved their CISM or ISSAP qualification have demonstrated the background and theory to deliver effective security management and engineering help.
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer help and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows Server 2000 integration, update, and troubleshooting services include network planning, installation, documentation, on-site and remote support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Fortinet next-generation firewalls are industry leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist your business to deploy your Fortinet FortiGate security appliances to protect all your digital resources at the network perimeter, within the data center core, at branches, and in the cloud.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and repairing System Center Operations Manager solutions and offer companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Progent's Microsoft-certified Windows Server 2000 experts offer network support and information technology consulting services for the complete line of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and support offerings include system planning, installation, project management, local and remote support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Small to middle size companies can now get all the advantages of System Center Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's economically priced IT service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer small business networks enterprise-class availability, protection, and productivity.
Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements favorably impact vital IT areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the possible advantages of upgrading to Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange 2013.
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent backup/recovery consultant. The interview is intended to assess your company's ability either to block ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to gather information concerning your existing AV defense and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective security and backup environment that minimizes your vulnerability to a ransomware attack and meets your company's requirements.
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Our Experts Team provides support in key fields including Apple OS integration and programs; Expertise for Linux-powered, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized application help; CIO, business analyst, and project management services; Special applications design and integration; Web, eCommerce, EDI, and client portal design and integration; SQL management and performance help; Business information consulting; and Telecommunications architecture support.