Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness.
The CISA accreditation is a globally recognized qualification that indicates expertise in information system security auditing. Certified by ANSI, the CISA credential has consultants pass an extensive examination given by the ISACA professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional trained to help businesses in the fields of IS audit process, information technology governance, systems and infrastructure ROI, IT support, protection of information assets, and disaster recovery preparedness.
Fortinet next-generation firewalls are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet firewalls to safeguard your digital resources at the network perimeter, within the data center core, at branch locations, and in the cloud.
Progent can help you in any and all phases of your upgrade to Exchange 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent’s non-stop inter-site connectivity and fault tolerant system connection consultants can help small companies create zero-downtime Interoffice connectivity via redundant networks with transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office connections supported by non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice networking.
Progent's Solaris family consulting experts provide small businesses and developers support for managing and maintaining Solaris systems that run with Microsoft-powered networks. Progent offers your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience offers you a convenient one-stop source to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Apple Mac networking consultants can assist you with a broad range of system infrastructure areas including system architecture, off-site and mobile connectivity, internetwork compatibility, security, and emerging technologies including VoIP and fast wireless connectivity. For company networks built exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and size to deal with the challenge of designing, integrating, and maintaining a network infrastructure that is robust, safe, efficient and aligned with your corporate objectives. Progent can help you configure Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan SAN solution. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
Progent's certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management team, develop an enterprise-wide security strategy, streamline network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
For desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop solution that maximizes the strategic value of your information network; integrate XenDesktop software with your servers, user devices, and peripherals; upgrade your older desktop virtualization software to current versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your IT staff to follow best practices to manage your XenDesktop solution effectively.
Progent's certified SQL Server 2019 experts can help your organization to assess the business case for migrating to SQL Server 2019 and can provide fast remote or on-premises contact with consulting experts in solution design and deployment, application development, SQL Server management, and network security.
Progent's Cisco-certified wireless integration consultants can assist you to deploy, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.
Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, developing efficient system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent customers without sufficient internal resources to assemble effective test environments, the lab reduces capital outlay and engineering risk and helps keep vital network initiatives on schedule.
Progent’s Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web technology for efficiently connecting people, teams and data. Microsoft SharePoint offers a central location for your employees or customers to access, organize, share and manipulate useful data, files, and applications and to interact with other people. Microsoft SharePoint enables faster and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they’ve developed in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a feature-rich but manageable information. The technical demands of the Microsoft .NET products included with Small Business Server requires a computer consultant with hands-on background planning and building cohesive, end-to-end business technology environments. Progent's Small Business Server professionals have an average of more than 10 years of experience integrating business networks founded on Microsoft products. This experience ensures you success in deploying, managing, and repairing IT solutions that include the Microsoft Small Business Server suite of servers and applications.
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of benefits including reduced capital costs, savings on operational expense, better management focus, world-class security, greater fault tolerance, and regulatory compliance.
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco Premier network support professionals. With Progent's economically priced network service packages, small and midsize businesses can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small business networks world-class availability, security, and productivity.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on time and on budget.
Microsoft Dynamics GP 2015 R2 introduces a new design that improves cloud readiness, supports the most popular smart phones and tablets, permits single sign-on with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to resolve the critical technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the return on your investment in this mission-critical product.
Cisco offers a full product line of routers including appliances built to deliver the security, bandwidth, and reliability demanded by customers ranging from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long backgrounds configuring ISA Server-based security installations for IT networks with many sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits including reduced capital costs, savings on operational expense, better executive focus, world-class security, greater availability, and regulatory compliance.
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or small support organizations who provide scant documentation or details of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service documentation sent by every staff member to every customer. The practice of documenting and archiving service records allows more efficient support and avoids a slew of common problems such as when a support customer is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Progent's UNIX platform support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with a convenient single source to help you build and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Progent offers comprehensive help for every phase of your Microsoft Exchange 2010 upgrade including end-to-end project management, site prep, project design and documentation, cost estimates of all new software and hardware required, recommended sourcing, pilot testing at customer site or at Progent's testing facility, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous system, and training for customer's support staff and end users.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Progent's Microsoft-certified Windows Server 2003 engineers offer computer support and expert consulting for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, update, and support services include system design, installation, project management, on-site and off-site network support and troubleshooting, Help Desk services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent’s Help Desk Co-management service makes it possible for your business to split the load for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution based on the leading shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and reporting.
Progent can assist your organization to utilize Cisco's infrastructure technology to create a robust basis for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas such as compute and storage utilization, security and compliance, manageability, uptime, and disaster recovery.
E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard addresses the security and administration of corporate email by providing constantly updated spam and virus filtering, policy management, content filtering, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting tools as well as outgoing email testing to let you repair your email environment and specify and regulate company security policy.
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to match your unique business requirements. Progent’s Microsoft-certified consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce consulting support for secure, company-wide resource sharing as well as integration with CRM products.
For large organizations, Progent can leverage in-house IT staffs by providing extensive experience in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branches, Progent can act as a transparent local extension of corporate IT management. Progent’s enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project planning, and world-class service for multiple location office environments powered by Enterprise Windows. Progent can offer field consultants and technicians to assist with a campus relocation or branch move, or a system architect to help with building or utilizing an Internet Data Center or co-location site.
Progent's pricing policy is to charge for phone support and in-person help by the minute. Consequently, you pay only for delivered services. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no initialization fee and requires no retainer for services provided during regular business hours. Many service firms impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast solutions so you won't be tempted to allow less critical problems to stay unaddressed.
Our Experts Team provides support in key fields that include Macintosh networking and applications; Expertise for Linux-powered, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM consulting; Line-of-business and vertical application help; Chief Information Officer, business analyst, and project logistics outsourcing; Custom applications development and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal development and integration; SQL management and efficiency consulting; Business information consulting; and Telecommunications systems support.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can assist you to design a XenDesktop solution that improves the business impact of your information system; configure XenDesktop software with your servers, end-user devices, and peripherals; migrate your older virtual desktop software to the latest versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to adhere to best practices to manage your XenDesktop solution effectively.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save up to half of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.
Progent’s Microsoft-certified consultants offer small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a central spot for your employees or customers to connect to, organize, share and manipulate relevant data, files, and applications and to interact with one another. It enables quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible within and outside a business network. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they’ve created in a manner that makes data convenient to find, retrieve and apply.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Progent's certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Progent's Cisco-certified Wi-Fi consultants can help your organization to evaluate the benefits of using Cisco wireless controllers to manage Wi-Fi deployments of any scale. Progent can assist you to maintain and debug your current wireless environment or help you design and carry out an efficient migration from legacy Wi-Fi controllers to modern solutions.
Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any facet of information system security. Progent can help implement cost-effective security systems that protect a small business from modern threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, online, and mobile clients accessing network resources distributed across multiple physical datacenters and public and private clouds.
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for law practices. Progent offers remote guidance from NetDocuments experts who can assist your law firm to design, configure, administer, optimize, or debug a document management system (DMS) environment powered by NetDocuments.
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies compliance settings control, inventories network resources, guards against company data leakage, performs network health reporting, enables secure self service, and offers a common control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can assist you with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide organizations of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite technical support to help you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent's temporary IT staffing services enable organizations to meet sudden increases in demand for network professionals without dealing with the expense and delays that come with identifying and hiring experienced technical workers and without adding to your full-time head count.
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist you to design a XenDesktop environment that maximizes the business value of your information system; configure XenDesktop technology with your physical and virtual servers, end-user computers, and peripherals; migrate your older virtual desktop software to the latest versions of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your network managers to follow industry leading practices to manage your XenDesktop solution effectively.
Progent's Juniper Networks-certified network engineer can assist your company to plan and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and migrate efficiently from discontinued devices to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's flagship network operating system to enable you to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain environments that incorporate a combination of Juniper's software platforms.