Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any facet of information system security. Progent can implement efficient security solutions that guard a small office against advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support onsite, online, and mobile users accessing network resources spread over multiple physical datacenters and public and private clouds.
Progent's ransomware experts can help you to assess your ransomware vulnerability, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Cisco certified wireless networking consultants offer affordable remote and onsite support for both end-of-life and modern 802.11ac Aironet Wi-Fi APs and Progent can assist your business to design and maintain wireless solutions that include indoor and outside/ruggedized Aironet access points.
Progent's Cisco CCIE-certified Wi-Fi network experts can provide online or onsite configuration and debugging support to help your organization to design, implement, update, tune, administer and troubleshoot Aironet wireless access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your specific office design, building structure, and anticipated workloads.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are offered at a significant discount off Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most problems.
Progent's Microsoft engineers offer in-depth support in implementing, using and troubleshooting any edition of Microsoft Project Server and can deliver a broad range of affordable online support services following industry best practices to help organizations of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include solution planning, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and customized webinar training classes.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in a solution that delivers the highest degree of availability and expandability and is also easy to move to another host. ProSight Virtual Hosting and management options are built on mature virtualization technologies that allow small businesses with mixed- platform environments to economize dramatically on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Progent's Private Cloud Hosting and Management service offers complete hosting of a small organization's servers in a solution that gives the highest level of dependability and expandability and is in addition easy to move to another host. Progent's Private Cloud Hosting services are based upon proven virtualization architectures that allow small businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, system support, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor independence.
Progent can assist businesses of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the typical errors small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Microsoft Exchange 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a revamped structure. These enhancements favorably impact vital facets of IT including manageability, availability, security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Exchange 2013, create a cost-effective test and deployment plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Exchange Server 2013.
Progent's Data Center professionals can help you select fault-tolerant data centers that match the specific needs of your business. High availability Internet Data Centers are particularly appealing to small organizations because of their low cost and convenience compared to taking a do-it-yourself approach. Trying to design an in-house data center that offers even a basic degree of fault tolerance is too costly for most small companies. Progent is ready to help you get all the advantages of non-stop data centers and 24x7 colo sites by providing a complete range of consulting and support services.
For small businesses interested in Progent's IT outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center solution.
Progent can help small and mid-size businesses to configure VoIP platforms to give their at-home workers the benefit of virtual access to the company phone network.
Progent's Linux consulting services offer small and mid-size companies and software developers assistance with administering and maintaining Linux computers that run with Microsoft-based networks. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient one-stop consulting firm to help you build and manage a secure and robust mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Windows with leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 such as planning HA infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
A centerpiece of Progent's Network Operations Center (NOC) is its effective integration of NinjaOne RMM, a comprehensive remote monitoring and management platform which enables automated alerting and streamlined incident response.
Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid topologies that combine local resources along with one or more cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud migration support services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Progent's Symantec experts can help you maintain legacy Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall/VPN technology. Progent can also help you create and execute a comprehensive security strategy that can include firewall and VPN appliances and software, outsourced security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for on-going technical support, administration, training, and security consulting.
Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many sites, remote users, and line-of-business web applications. Progent's ISA Firewall consultants can help your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your information security requirements without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Progent's CISSP-premier network security consultants can help businesses of any size with any aspect of IT security. Progent can help create cost-effective cybersecurity systems that guard a small business against advanced malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support local, online, and mobile users sharing network resources distributed over multiple physical datacenters and public and private clouds.
Progent's IT outsourcing services offer budget-friendly network support for small businesses. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and minimize uncertainties, allowing network support budgets to grow in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust system architecture for your critical business software powered by Windows.
Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or onsite configuration and troubleshooting services to assist your organization to plan, configure, update, optimize, administer and debug Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi access points to accommodate your specific office design, construction, and anticipated network traffic.
E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard handles the protection and management of corporate email by providing continually improved spam and virus filtering, policy management, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting utilities plus outbound email testing to let you fix your email environment and define and enforce corporate security policy.
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to design and carry out an efficient migration from your existing SQL Server deployment to SQL Server 2017.
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of any size to deploy, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to help you to design, install, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.
Cisco's security and remote connectivity solutions for small to mid-size companies represent a complete array of easy-to-administer protection hardware and software to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN access concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that align most closely with your corporate goals.
Progent's support services for patch management offer businesses of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, peripherals {like scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Progent can provide in-depth remote support for all technical areas associated with today's small company IT systems and offers an array of vital, on-demand services such as a temporary Chief Information Officer to provide advanced IT design and negotiating capability, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for major initiatives like office relocations oroperating system upgrades, Cisco-certified consultants for building and maintaining high-performance and robust network infrastructure, certified security engineers to ensure information protection and compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, enhance, or troubleshoot business application programs.
Progent can provide affordable online consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can help you deploy cloud-based or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed support to assist you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.
Microsoft SQL Server 2014 incorporates significant enhancements in key areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services including planning, deployment, management, troubleshooting, and software development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to help you to design, deploy, optimize and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within one agent managed from a single console. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with government and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also help you to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware.
Progent's Cisco Meraki wireless access point experts offer remote and on-premises support services to help businesses of all sizes to plan, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their mobility or device.
ProSight Reporting is a growing family of real-time reporting plug-ins designed to integrate with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Technical Response Center offers national extended hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide after-hours telephone help and online direct network access to troubleshoot and resolve network problems rapidly and affordably. The breadth of IT expertise represented by Progent's team of country-wide service professionals makes it possible to escalate even the most difficult problems to appropriate experts as needed. For urgent problems, the Technical Response Center endeavors to answer your request for support within one hour.
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Progent offers affordable online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Cisco's security and offsite connection products for small organizations represent a full range of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who are able to assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that fit most closely with your company objectives.
This page includes current updates on cybersecurity threats, fixes, and best practices. Contact Progent if you need help defending your system against the latest cybersecurity threats.
Progent can help your business to design an upgrade to Teams from Skype for Business Online and configure, administer, and debug a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent's certified consultants provide small and medium size companies enterprise-level consulting services for Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for update and configuration automation. Configuration Manager 2007 is Microsoft's new name for the change management solution formerly known as SMS Server. System Center Configuration Manager 2007 provides a range of enhancements to Microsoft Systems Management Server such as comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent's Microsoft certified engineers can help you use SMS Server or System Center Configuration Manager economically for automated OS and application deployment, security patch control, software metering, and software license compliance. Progent's engineers can also assist your company to migrate efficiently from Systems Management Server 2003 to System Center Configuration Manager 2007.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable remote and on-premises consulting expertise, application development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive information management solution.
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and patches and can produce reports to verify full service restoration, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, deploy, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises expertise, application development, and technical support services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive information management solution.
Progent's Citrix-authorized consultants can assist your company to evaluate the business benefits of XenServer and additional Citrix products, and can help you to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your current XenServer environment and show you how to enhance resource utilization, performance, security and compliance, uptime, and recoverability.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by tracking the health of critical devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to disrupt your business.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
