Progent can assist you to deploy Cisco's networking products to create a robust foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as hardware utilization, security and compliance, manageability, availability, and recoverability.
ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.
Progent can show you how to prepare and execute an efficient move to Dynamics GP/Great Plains so that you retain your information, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and minimize business disruption by creating and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
Cisco's PIX firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you assess if you should move up to more current firewall technology from Cisco. Progent's Cisco-certified experts can help you design and implement a smooth migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small businesses to make the move from the traditional physical in-house datacenter to the new hybrid networking model that combines both local and cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to assess the possible productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud design for your network environment. Progent offers full-service project management support so you can plan and carry out a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting help, troubleshooting, and customized training.
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET products included with Small Business Server calls for a computer support expert with real-world background planning and integrating cohesive, comprehensive business technology solutions. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of background integrating business systems founded on Microsoft technology. This background assures you success in deploying, administering, and troubleshooting IT solutions that include the Microsoft SBS Server package of servers and productivity software.
Microsoft Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and associated Exchange components to reduce capital expense and administrative hassle. You can configure Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to help your small businesses to assess the potential advantages of Exchange Online, design a solution that aligns with your business needs and budget, implement a non-disruptive move from your current Exchange system to one that incorporates Office 365 Exchange Online, train your management team and end users, and deliver ongoing consulting and technical support.
Progentís certified Cisco IT security consultants offer high-level PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide advanced security, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security gaps.
Progentís Cisco-Certified network experts offer professional PIX Firewall support services covering design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack security, and safe connectivity services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of protection, performance and availability for information networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative tools. Progentís Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's certified wireless networking experts can assist businesses of all sizes to plan, implement, manage and repair Cisco Aironet wireless AP solutions to achieve the throughput, range, density, scale, security compliance and ease of management needed for seamless access between Wi-Fi and wired networks. Progent offers affordable online and on-premises support for both legacy and new-generation 802.11ac Aironet access points and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor Aironet access points.
The Help Desk support delivery model adopted by Progent gives small companies an effective alternative to reliance on independent consultants by offering broad technical knowledge accessible to numerous engineering teams, optional round-the-clock access to urgent help, escalation capability to world-class engineers for solving the most difficult issues, support consistency and reliability, quick follow through overseen by veteran support managers, a variety of convenient ways for initiating service jobs, plus excellent progress visibility made possible by trouble ticket tracking and available through a web-based portal.
Progent provides three basic types of Contact Center services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts gives your customers convenient access to a reliable support resource with years of experience delivering phone support and remote access repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Call Center a respected reputation as a key contributor to business productivity. Progent's target is to resolve and not simply record problems.
Progentís Technical Response Center (TRC) offers low-cost nationwide after-hours online support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide extended hours phone support and online direct computer access to troubleshoot and repair technical problems rapidly and affordably.
For mid-size businesses who need network support, Progent can deliver an array of options including on-site service, remote support, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staffing, business relocation services, application development, and expert consulting. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent provides professional in-person help for solving network issues quickly and affordably.
Progentís Microsoft certified consultants offer small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important software rapidly and automatically to appropriate users, lower software costs and adhere to licensing agreements by understanding patterns of usage, improve Windows security by increasing your awareness of weak points and by delivering critical patches, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by efficiently exploiting the administrative capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including program and hardware inventory.
Progent can help you to plan and execute a smooth transition from a UNIX-based IT environment to a network based on Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application specialists can help you guard your information and minimize productivity discontinuity by designing an efficient migration plan that preserves your current assets in UNIX software and technology. UNIX-to-Windows migration consulting services available from Progent include analysis of current infrastructure, transition strategy and testing, MS Exchange migration support, information and application software porting, and server and mass storage migration and consolidation.
The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's veteran group of IT consultants and subject matter experts have extensive background delivering online and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their IT networks so that mobile clients can work together from anywhere. Progent has the range of know-how to solve technical problems that span multiple manufacturers and that represent a combination of older and up-to-date information technology. Progent offers affordable online consulting to help you with any aspect of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to help you to handle especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic IT projects on time and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or individual training to help you manage and use Android phones and tablets to maximize their business value.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
The QTS Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation site or if your company is planning on migrating your main or disaster recovery equipment to the Herakles data center, Progent can provide a range of budget-friendly services such as data center relocation, equipment installation and updates, network improvements, comprehensive project management, virtual server configuration, offsite monitoring, streamlined system administration, application programming, business continuity planning and testing, data security assessment, and the use of Progent's Test Lab.
Server proliferation puts pressure on IT budgets and administrative resources. Server consolidation through a virtual architecture promises lower TCO of hardware and faster ROI, more leveraged utilization of physical computers, simplified operations, increased network availability, and easier management. Common uses for virtual servers are hardware consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and affordable isolation of program development or pilot testing environments from production systems.
The QTS Internet Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation facility or if your company is planning on migrating your main or disaster recovery equipment to Herakles/QTS, Progent offers a range of affordable consulting services including colocation relocation, system deployment and upgrades, network improvements, project management services, virtualization expertise, remote network monitoring, centralized network administration, software programming, business continuity solutions, data security assessment, and the support of Progent's Test Lab.
Progent's Experts Team provides consulting in important technologies including Macintosh integration and applications; Expertise for Linux-powered, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and specialized program support; Chief Information Officer, business analyst, and project logistics outsourcing; Special applications design and integration; Web site, eCommerce, Electronic Data Interchange, and customer information portal development and integration; Database management and performance consulting; Management information consulting; and Telecom systems support.
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that spans your on-premises and cloud-based assets and guards all users anywhere with any endpoint device.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, optimize and troubleshoot their networking hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating complex network management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that need critical software patches, or isolating performance problems.
Progentís Microsoft-expert consultants can assist your organization to update your workstations from 32 bits to 64 bits. Progent can help your company to calculate the risks and advantages of moving to 64-bit desktop computing, design an efficient upgrade process that reduces business disruptions, and offer inexpensive, expert remote support to assist your organization to install 64-bit desktop software and applications on your existing computers.
Cisco offers an extensive product line of routers including appliances built to provide the protection, performance, and reliability required by organizations from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery plan in case of an IT network catastrophe. Progent can show you how to develop a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, zero-downtime network solution that takes into account availability issues covering a wide array of network technologies and processes.
Progent has put together two low-cost service packages designed to allow small companies to get an objective network security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, an engineer runs an extensive examination of your network from beyond your firewall to determine possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from an authorized computer inside your company firewall to evaluate vulnerabilities to inside assaults. The two security inventory packages are configured and executed from a secured external site.
Progent offers a wide array of affordable consulting and support services to help your business to install, integrate, troubleshoot, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online technical support for individual computers or laptops or help you to plan and carry out a company-wide rollout of new or updated operating system platforms and applications. Progent can also provide consultants and technicians to assist your company to plan for and implement an office relocation or merger organized to produce the least possible interruption to your business.
Progent offers clients access to consultants who have earned some of the IT industry's most prestigious credentials. Progent believes that clients deserve to be sure that their computer service consultants have accredited testing plus extensive real-world experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials like the CCIE confers priority for substantially superior vendor help than is offered to non-certified consultants, enabling Progent to offer customers a higher class of computer service. In other cases, recognized credentials such as CISM or CISSP for network security can help enterprise customers to show compliance with regulatory demands by engaging the assistance of accredited IT experts.
Progent's Cisco-certified Wi-Fi networking experts offer online and on-premises consulting and support services to help your organization to plan, configure, manage, tune, and debug Wi-Fi networks that utilize Cisco's Meraki APs. Progent can also assist your organization to design and implement hybrid networks that integrate on-premises and cloud-hosted services and that provide seamless connectivity, enhanced security, streamlined management, and dependable operation for all your mobile and desktop devices.
Progent's disaster recovery planning and business continuity consultants can help you create a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you create a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, zero-downtime network solution that takes into account reliability issues involving a broad range of infrastructure technologies and procedures.
Progent offers affordable remote access to an authorized Oracle database administration expert or an Oracle application developer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to design, create, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication technologies and Oracle Recovery Manager.
System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate efficiently from a previous version of System Center, or debug your System Center environment.
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, optimize and troubleshoot their networking appliances like switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept current, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating devices that need important updates, or resolving performance problems.
Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system packages to match your specific business needs. Progentís Microsoft-certified support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting services for safe, corporate-wide resource sharing as well as interfacing with CRM applications.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile users, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent can provide enterprise clients the services of a NetApp-certified consultant for online or onsite support for NetApp's entire line of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN storage deployments quickly and affordably following best practices.
Progent offers enterprise customers the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's entire family of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments quickly and affordably based on leading practices.
Progentís wireless engineers can help small organizations design, choose, test, configure and support protected building-to-building wireless bridges that integrate transparently into your IT network while providing a level of protection that matches or excels wireline interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you identify and install the wireless connectivity technology that align best your business needs.
Progent's ProSight family of managed services are intended to offer businesses who have small in-house IT administration and support staffs with affordable access to world-class management tools and consulting experts. Benefits of Progent's ProSight line of managed IT services include predictable IT management expenses, smart automation of common administrative processes, ongoing adoption of the latest information technology, smooth migration from older technology to current solutions, improved fit between computer technology with strategic objectives, access to veteran network consultants, and allowing management to focus on business issues rather than ever-changing computer technology.
Progentís colocation center support services are designed for businesses with hardware housed at IDCs or data center collocation hosting facilities and requiring on-demand in-person help at the colocation facility plus remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a full array of data center and IDC and colocation consulting services including network architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, design and deployment of non-stop configurations, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server clustering systems.
Progent's compensation model is based on revenue sharing, so similar to being an independent contractor, your income is directly driven by your work effort. Certain of our support staff focus on quality of life and choose to work at an easy pace, using our self-determined calendar to pursue individual enthusiasms such as hiking, motorcycle racing, skiing, surfing, travel, or spending free time with relatives and acquaintances. Others take advantage of the chance to earn big dollars via lots of work and long days. Progent completely encourages both ends of the spectrum plus everything in the middle.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate efficiently from legacy versions of Virtual Machine Manager, design processes for creating and installing virtual machines and hosts, implement fault-tolerant scale-out clusters, integrate your private cloud resources with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the potential business benefits of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals can provide world-class Hyper-V consulting and VMware vSphere support.
Progent can provide onsite training customized for individuals who want to expand their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for Mac application software.
Progent's Microsoft-certified consultants can provide economical remote and onsite consulting expertise, application development, and technical support services for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Progent's Check Point firewall experts can show you how to plan, integrate, and administer firewall solutions that rely on Check Point NGFW firewalls and Check Point's cloud-based security services. Progent's consultants can also assist you support older Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.
Progent provides nationwide remote help and troubleshooting services for companies that operate Apple Mac OS X networks or whose IT systems feature a mix of macOS and Mac OS X with Microsoft products. Progent's consultants can provide macOS and Mac OS X clients a variety of IT services such as desktop assistance, migration to the current edition of OS X from earlier editions of Apple macOS and OS X, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Online IT help offers maximum return for your information technology dollar by preserving user efficiency and limiting the hours billed for computer analysis and repair. Sophisticated remote access utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your site. In the vast majority of situations your network issues can be remediated over the phone or through a mix of telephone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security professionals to assist with the most challenging system issues.
Progent offers a variety of network service packages for small businesses. These IT outsourcing and network monitoring services are built around the anticipatory problem solving abilities of System Center Operations Manager 2007, a state-of-the-art network and system support software platform that monitors the reliability, performance, and safety of your network and identifies potential troubles before they can bring down your network. With Progent's economically priced IT support packages, small organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.
Progent can provide economical remote support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced support for Access application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide tailored webinar training for Office Access programming and database administration.
Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.
Progent offers small businesses a pair of low-cost security evaluation packages that provide, at a set price, remotely managed scans of your security profile which are evaluated by professional security engineers who assess the data collected by the scan, deliver unbiased summaries of your current security vulnerability, and make suggestions for enhancements. Progent offers two non-overlapping network security inventory scanning packages for external and internal security scanning that are priced to meet the budgets of small companies while delivering enterprise-class assessments of your IT network's exposure to attack.
Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking model that combines both local and cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to determine the potential business advantages of migrating to Essentials and adopting a hybrid on-premises/cloud design for your network ecosystem. Progent offers comprehensive project management support so you can design and carry out a smooth migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting help, troubleshooting, and training.
Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional PSTN telephony. Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to help you to manage and troubleshoot your existing Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.
Progent's Cisco Meraki wireless access point consultants provide online and on-premises support services to assist organizations of all sizes to design, deploy, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and availability for wired and wireless users regardless of their mobility or device.
Progent can help you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management solution or help you to modify your existing SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can assist you to build a software foundation that fully supports SCCM by providing expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
With Cisco Catalyst switches for small and medium-sized companies, Cisco enables companies to realize the full benefits of bringing intelligent services into their networks. Cisco's switching product line allows you to enable features to make your IT network sufficiently robust to handle time-critical requirements, expandable to support future growth, safe enough to protect confidential data, and designed for prioritizing and managing traffic flows to streamline network performance. Progent's CCIE certified consultants can show you how to pick out and deploy Cisco Catalyst switches that make sense for your business. In addition, Progent's CISSP certified security consultants can help you create a comprehensive security policy and set up Cisco switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to help you to design, install, administer, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's consultants can also assist you to design and deploy hybrid environments that combine on-premises and cloud-based resources and that provide seamless connectivity, enhanced protection, streamlined management, and dependable performance for all your wired and wireless devices.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than a quarter century of experience helping manufacturing, distribution and service companies to manage supply chains and improve the efficiency of critical processes to bring products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Amazon AWS integration, training, and database administration.
Progent delivered a wireless integration environment that allowed a school to increase efficiency and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate sites up to 2.5 miles apart and can extend to even greater distances. This wireless solution provided better bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided immunity to outside interference.
Progent provides national remote phone support and troubleshooting services for companies that operate networks based on versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online technical support offers maximum leverage for your information technology budget by extending user productivity and limiting the hours billed for network analysis and repair. Advanced remote support tools and skilled technicians and engineers allow Progent to solve the majority of network issues without squandering time and expense by going to your location. In most of situations your IT issues can be remediated over the phone or through a mix of telephone support and remote network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISSP premier security specialists to assist you with the toughest network problems.
Progent's Power BI consultants can assist you to design, install, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent can also help you to prep your target data for Power BI visualizations. Progent can help you build and administer a local, cloud, or hybrid architecture for Power BI.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and troubleshooting SCOM solutions and can provide companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified email/telephony solutions for businesses. Progent provides economical Microsoft Exchange Server support services to strengthen email security and virus protection, provide high availability email, and facilitate remote and wireless email access. Progentís Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent offers three basic types of Call Center support : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your clients easy access to a dependable support group with years of experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Helpdesk a positive reputation as a key contributor to company performance. Progent's goal is to resolve rather than merely record problems.
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a disaster recovery solution based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.