Additional Topics of Interest

Service Cisco Architecture
Cisco Security Implementation Support

Progent can assist you to deploy Cisco's networking products to create a robust foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as hardware utilization, security and compliance, manageability, availability, and recoverability.

ProSight DPS Cloud Backup Services Technology Consulting
Cloud Backup Security and Compliance Technical Support Services

ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.

Dynamics GP Software Specialists
Information Technology Consulting Great Plains

Progent can show you how to prepare and execute an efficient move to Dynamics GP/Great Plains so that you retain your information, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and minimize business disruption by creating and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP.

PIX 500 Firewall Computer Engineer
Cisco Expert Outsourcing PIX 500 Firewall

Cisco's PIX firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you assess if you should move up to more current firewall technology from Cisco. Progent's Cisco-certified experts can help you design and implement a smooth migration to Cisco ASA 5500-X Series firewalls following industry best practices.

Specialists Windows Server Essentials and Exchange
24x7 Technical Support Services Windows Server Essentials Dashboard

Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small businesses to make the move from the traditional physical in-house datacenter to the new hybrid networking model that combines both local and cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to assess the possible productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud design for your network environment. Progent offers full-service project management support so you can plan and carry out a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting help, troubleshooting, and customized training.

Microsoft Small Business Server 2011 Remote Consulting
Microsoft Small Business Server 2003 Technical Consultant

Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET products included with Small Business Server calls for a computer support expert with real-world background planning and integrating cohesive, comprehensive business technology solutions. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of background integrating business systems founded on Microsoft technology. This background assures you success in deploying, administering, and troubleshooting IT solutions that include the Microsoft SBS Server package of servers and productivity software.

24x7x365 Online Troubleshooting Exchange Online and on-premises Exchange
Exchange Online Archiving On-site Support

Microsoft Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and associated Exchange components to reduce capital expense and administrative hassle. You can configure Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to help your small businesses to assess the potential advantages of Exchange Online, design a solution that aligns with your business needs and budget, implement a non-disruptive move from your current Exchange system to one that incorporates Office 365 Exchange Online, train your management team and end users, and deliver ongoing consulting and technical support.

Integration Support Cisco firewall IPS
Remote Support Firepower Services

Progentís certified Cisco IT security consultants offer high-level PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide advanced security, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security gaps.

Cisco Firewall integration Help and Support
Firepower Management Center Technical Consultant

Progentís Cisco-Certified network experts offer professional PIX Firewall support services covering design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack security, and safe connectivity services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of protection, performance and availability for information networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative tools. Progentís Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Technical Support Aironet 2700 Access Point
Aironet 802.11ac AP Network Consulting

Progent's certified wireless networking experts can assist businesses of all sizes to plan, implement, manage and repair Cisco Aironet wireless AP solutions to achieve the throughput, range, density, scale, security compliance and ease of management needed for seamless access between Wi-Fi and wired networks. Progent offers affordable online and on-premises support for both legacy and new-generation 802.11ac Aironet access points and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor Aironet access points.

Computer Support Help Desk Consultant Services
24x7 HelpDesk Computer Consultants

The Help Desk support delivery model adopted by Progent gives small companies an effective alternative to reliance on independent consultants by offering broad technical knowledge accessible to numerous engineering teams, optional round-the-clock access to urgent help, escalation capability to world-class engineers for solving the most difficult issues, support consistency and reliability, quick follow through overseen by veteran support managers, a variety of convenient ways for initiating service jobs, plus excellent progress visibility made possible by trouble ticket tracking and available through a web-based portal.

Microsoft, Cisco and Security Certified Experts Co-managed Help Desk Online Consulting
Co-managed Call Center Technology Consulting Services

Progent provides three basic types of Contact Center services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts gives your customers convenient access to a reliable support resource with years of experience delivering phone support and remote access repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Call Center a respected reputation as a key contributor to business productivity. Progent's target is to resolve and not simply record problems.

Iowa Computer Consultancy Companies
Award Winning Kentucky Network Specialist

Progentís Technical Response Center (TRC) offers low-cost nationwide after-hours online support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide extended hours phone support and online direct computer access to troubleshoot and repair technical problems rapidly and affordably.