Progent's application experts can provide in-depth consulting, custom development, integration assistance, and online classes for leading applications that address key areas including ERP and MRP, financials, management analytics, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of experience providing high-level consulting and troubleshooting services remotely, Progent can help clients anywhere in the United States to save the lost productivity and fees associated with travel and on-site visits without compromising the effectiveness of consulting support.
Progent offers small businesses two low-cost security inventory scanning packages that include, for a set price, remotely administered inventory scans of your security profile which are evaluated by expert security specialists who interpret the data collected by the remote scan, deliver objective summaries of your existing network security, and offer recommendations for enhancements. Progent has developed two complementary network security inventory packages for external and internal scanning that are priced to meet the budgets of small companies while providing enterprise-quality assessments of your IT network's exposure to attack.
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers under your own service brand as a transparent extension of your network services staff.
Progent believes that a carefully architected and executed information system can be a crucial piece for enabling a firm's success, and Progent applies this philosophy in our corporate system environment. Progent has created a fault-tolerant virtual office infrastructure that allows our in-house consultants and authorized contractors to offer rapid and effective service, collaborate easily on complex projects, and gain from professional and private growth from being a member of an exciting business culture of self motivation and freedom.
NetDocuments (NetDocs) is a cloud-based document management system built specifically for legal workflows. Progent can provide online guidance from NetDocuments consultants who can help legal departments and law firms to design, deploy, manage, tune, or troubleshoot a document management system solution based on NetDocs.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management of advanced cybersecurity features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to design and execute an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network environments that span branch offices, data centers, and cloud resources.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity ecosystem that spans your data center and cloud assets and protects any user at any location with any endpoint device.
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your current Windows 2K Servers and can simplify system management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up test installations to eliminate the technical risk involved with moving to Windows Server 2003 by identifying potential hardware and software compatibility problems.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Progent's Microsoft-certified Windows Server 2000 consultants offer computer support and information technology consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and support services include network planning, installation, documentation, local and off-site support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to meet your particular business needs. Progentís Microsoft-certified support experts provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce consulting services for safe, corporate-wide resource sharing as well as interfacing with Customer Relationship Management packages.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.
Progent can assist you in all facets of your migration to Microsoft Exchange 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
System Center Configuration Manager 2016 automates application and device provisioning and updating, streamlines security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health monitoring, allows secure self service, and delivers a single point of control for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist you with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
NetDocuments (NetDocs) is a cloud-based document management system built specifically for the legal profession. Progent can provide remote guidance from NetDocuments experts who can help your law firm to plan, configure, manage, optimize, or debug a document management system (DMS) environment powered by NetDocuments.
Progent's Microsoft-certified Windows 2003 Server consultants offer computer support and IT consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, integration, administration, and maintenance offerings include system design, deployment, project management, in-person and remote network support and repair, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's Sun Solaris platform consulting services provide small and mid-size companies and developers help with administering and maintaining Solaris environments that operate with Microsoft-based technology. Progent can give your business access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience provides you with a convenient single consulting firm to help you create and maintain a protected and robust mixed-platform network and communications solution that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical files, apps and VMs that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of online support services to assist you to plan, develop, pilot test, deploy, administer, and troubleshoot applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your current Excel solutions to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between different releases of Office Excel. Progent can provide as-needed support to clients looking for a quick solution to a specific problem associated with Excel and Progent also offers comprehensive project management support for migrating or developing line-of-business application software built on Excel. Progent's affordable webinar training classes for Office Excel can be customized to meet the needs of individuals or groups.
Microsoft Communications Server provides IM and Real Presence as part of an extensible, world-class package featuring enhanced security, transparent compatibility with additional Microsoft products, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and improved business efficiencies, increased individual productivity, and better IP security with this easy-to-manage, highly available solution. Successful implementations of Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-authorized consultants can provide the skill needed to realize all the benefits of Microsoft Office Communications Server throughout your whole corporation.
Progent has put together two ultra-affordable service bundles intended to allow small companies to receive a professional security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive examination of your network from outside your firewalled perimeter to determine potential risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a network scan from a secure machine within your company firewall to uncover vulnerabilities to internal threats. Both security inventory packages are set up and executed from a secured external location.
If you need assistance creating, enhancing, or troubleshooting applications for Windows, any version of Linux, or the Web, Progentís expert team of programmers, relational database architects, and software project managers can ensure you get the job completed on schedule and within your budget. Progent's experienced software developers offer cost-effective and efficient remote help for projects as simple as creating Vidual Basic macros for Excel or as challenging as developing mission-critical RDBMS applications built on Microsoft SQL Server or Oracle.
System Center 2016 Data Protection Manager offers near-continuous backup and simplified restore capabilities for Microsoft networks. SCDPM 2016 offers application-aware backup for key platforms such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to plan, implement, manage, and troubleshoot a multi-site backup/recovery system powered by SCDPM 2016. Progent can help you to migrate from an older release of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management services to help you finish your SCDPM 2016 initiative on time and within your budget.
For large businesses, Progent can leverage in-house IT staffs by offering extensive background in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can act as a transparent nearby supplement of corporate network management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbanes Oxley conformance, project planning, and world-class service for multi-site network environments based on Enterprise Windows. Progent can provide field consultants and specialists to help with a site relocation or office move, or a system designer to help with setting up or utilizing an Internet Data Center or co-location site.
Progent can assist organizations of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your company to upgrade from an earlier release of SCVMM or from another management platform, and Progent can show you how you to enhance and repair your existing SCVMM environment to make sure you realize maximum return on investment.
Progent can provide fast online access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE consultants can link to your network via advanced remote support utilities to deliver quick and economical troubleshooting and remediation of urgent network issues.
Dynamics GP 2015 R2 features a revamped architecture that enhances cloud integration, works with the most popular handheld devices, permits one-time login with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the critical IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the return on your investment in this powerful product.
For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Premier network support professionals and authorized Cisco system consultants offer a variety of IT support services such as project management, Sarbanes Oxley compliance, site relocations, enterprise security, system design, local or remote emergency support, and troubleshooting for co-location hosting environments. A Progent IT architect can help you plan a multi-site information system that makes smart use of co-location facilities and Internet hosting sites. Progentís Microsoft Premier consultants can help large corporations plan, deploy and maintain massive rollouts of updated versions of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís CCIE and CCNP consultants can help you configure Cisco products for connection solutions that combine basic, high-speed, integrated, and wireless networking.
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between datacenters that are up to 185 miles (300km) away from one another. Progent's team of seasoned network consultants can help you to design, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by providing guidance with tasks like assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your disaster recovery solution to prove compliance with industry standards and regulatory mandates.
Progent can show you how to plan, configure, manage, and troubleshoot an efficient Wireless LAN architecture, select appropriate components, and integrate access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you build a thorough wireless system security strategy that is well integrated with the security plan for your overall corporate network.
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's affordably priced IT support packages, small businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer small business networks enterprise-class reliability, security, and productivity.
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help your company to design a XenDesktop environment that maximizes the business value of your information network; integrate XenDesktop technology with your servers, user devices, and peripherals; upgrade your existing desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your IT staff to follow industry leading practices to maintain your XenDesktop solution efficiently.
Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide remote or on-premises configuration and debugging support to assist you to plan, implement, upgrade, tune, manage and troubleshoot Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi access points to accommodate your specific workplace layout, building structure, and expected network traffic.
Progent can provide affordable online access to engineers with expertise in a broad array of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux servers and workstations plus notebooks and handhelds. Progent offers expertise for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to design, upgrade, or troubleshoot data backup solutions for a range of environments such as on-premises, remote, cloud-based, or a mix.
E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard handles the protection and management of company email by offering constantly improved spam and virus filtering, policy management, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and reporting utilities as well as outbound email testing to help you troubleshoot your email environment and define and enforce company email policy.
With Catalyst switches for small and mid-size businesses, Cisco enables companies to realize all the advantages of bringing intelligence to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to accommodate time-critical requirements, scalable to support future growth, safe enough to protect restricted data, and capable of differentiating and managing traffic flows to optimize network performance. Progent's CCIE certified engineers can show you how to select and deploy Cisco switches appropriate for your company. Also, Progent's CISM and CISSP certified security consultants can show you how to develop a strategic security plan and configure Cisco switches so they help support your security policies. Catalyst switching products that Progent supports include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 switches.
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall firewalls into a complete security solution and design security into your corporate operations.
If your company operates a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISA and CISM-certified consultants can assist your whole organization in a broad range of security areas such as security administration procedures, security architecture and models, access control products and methodology, applications development security, business processes security, physical security, communications, network and Internet security, and business continuity planning. CISM, CISSP and ISSAP stipulate the core skills and international standards of performance that information security professionals are expected to possess. These certification offer IT management the confidence that consultants who have achieved their CISM or ISSAP certification have the background and knowledge to deliver effective security support and engineering help.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit programs that you want to keep plus the latest 64-bit editions of software you plan to install.
The Help Desk Call Center service delivery structure used by Progent's Technical Response Center gives small companies an dependable option to dependence on freelance service individuals by offering extensive technical knowledge shared by numerous support teams, optional round-the-clock access to emergency help, escalation capability to world-class experts for solving the most complex problems, service consistency and dependability, quick follow-up overseen by seasoned IT service administrators, a choice of easy-to-use techniques for initiating service jobs, and a high level of progress visibility made possible by ticket updates and available through a web-based portal.
Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 including designing HA infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Microsoft supports seamless hybrid networks that combine Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and on budget.
Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the benefits of Exchange 2010 for your company and can help your IT staff to plan and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer quick payback by improving your workers' efficiency, lowering the cost of equipment and service, streamlining management, and integrating your key communications platforms.
For large organizations, Progent can supplement internal IT staffs by offering world-class background in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a seamless nearby supplement of enterprise IT management. Progentís enterprise support services include company-wide security, online branch office support, network design, Sarbox conformance, project planning, and world-class support for multiple location network environments based on Enterprise Windows 2003. Progent can provide field engineers and technicians to help with a campus relocation or branch move, or a network architect to assist with building or using an Internet Data Center or Hosting Facility.
Progent's Microsoft and Cisco-certified network experts can assist your organization to assess the benefits of Microsoft Exchange 2010 for your business and can assist you to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast return on investment by increasing your productivity, cutting the cost of hardware and support, streamlining administration, and consolidating your key communications technologies.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the flexibility to evolve with your changing business needs. Progentís Cisco-Premier network experts are familiar with Ciscoís complete line of hardware and software aimed at eliminating data theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user certification, permissions, and tracking from a graphical Web interface.
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so any looming problems can be addressed before they can impact your business.
Microsoft Financial Software Remote Technical Support