Additional Topics of Interest
SCDPM 2012 Protection Groups On-site Support
Progent's Microsoft-certified consultants can provide online or in-person support to assist businesses of any size to design, deploy, manage, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide occasional support for resolving particularly challenging problems, or comprehensive project management support. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Remote Server Management Technology Professional
Remote management cards offer IT managers complete control of a server without the requirement for a personal presence. Through these server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and manage a fault-tolerant company network that includes remote server management cards and Progent can use these remote server management cards to deliver low-cost remote technical support. Progent is familiar with a variety of remote management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
vSphere Data Protection, Consulting Services
Progent offers affordable online support from engineers with expertise in a broad range of products and services that provide solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and desktops plus laptops and handhelds. Progent can provide consulting support for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to implement, upgrade, or maintain data backup solutions for a variety of environments such as on-premises, remote, cloud, or a mix.
Cisco Prime Infrastructure Remote Support Services
Progent's Cisco-certified wireless experts can assist organizations of any size to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, range, capacity, expandability, security and manageability needed for transparent access between wireless and wired network infrastructure. Progent can provide efficient online and onsite consulting services for legacy and current 802.11ac Aironet APs and Progent can help you design and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
Support and Help for Dynamics GP/Great Plains
Progentís Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP is a Microsoft financial package and corporate management tool built, like all Microsoft accounting solutions, on the expandable and familiar platform of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains family, offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is easy to install and configure, and with its segmented design you are able to license only the capability you currently require, with the ability to add clients and enlarge functionality when necessary. Progentís Dynamics GP Software consulting experts can help you install, configure and administer Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Microsoft Dynamics GP.
Mac Office PowerPoint Training
Progent offers onsite training designed for people who wish to broaden their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for Mac application software.
Online Support Services for SCCM Peer Cache
Configuration Manager automates software deployment and updating, streamlines compliance settings control, inventories network resources, guards against company data leakage, provides network health reporting, allows safe self service, and offers a common control mechanism for administering mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can assist businesses of any size with any facet of planning, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Massachusetts Network Consulting Firm
Progentís Technical Response Center offers national extended hours remote help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer after-hours phone help and remote secure computer connection to troubleshoot and repair network problems rapidly and affordably. The breadth of IT experience represented by Progent's team of country-wide service engineers makes it possible to escalate even the toughest network issues to qualified specialists as needed. For critical issues, the TRC tries to answer your call for support within one hour.
Network Consulting for Penetration Testing
Stealth penetration checking is an important part of any comprehensive network security plan. Progentís security professionals can perform extensive intrusion tests without the knowledge of your company's internal IT resources. Unannounced penetration checking shows whether current security monitoring tools such as intrusion incident warnings and event log monitoring are properly set up and actively monitored.
Progent practices information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their comfort zone, Progent is able to focus on offering hard-to-find skills where Progent faces little competition. Medium-size businesses who work with trusted freelance consultants or who maintain internal IT staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more reliable, secure, and productive.
Microsoft Active Directory Professional
Microsoft Windows Enterprise Directory demands extensive practical experience to integrate efficiently across a large corporation. Progentís Microsoft Certified engineers are skilled in planning, integrating, and supporting sophisticated Microsoft Enterprise AD installations. Progentís areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with residual legacy software configuration objects in production Active Directory environments, and repair of failed installations of AD and Active Directory-integrated applications.
MS SQL 2008 Online Technical Support
Progent's Microsoft-Premier SQL engineers can provide a range of services to assist small companies to design, deploy, administer, and troubleshoot SQL 2008 solutions in order to get the maximum business benefit from Microsoft's advanced relational database technology. In addition, Progent offers expertise for system infrastructure, company-wide security, and custom software programming to optimize the strategic value of your computer investment.
Small Business Support Group
Progent's Microsoft and Cisco premier computer engineers can provide expert support for a broad array of technologies and can provide that expertise by phone nationwide or onsite in major cities across the country and anywhere in . Progent provides remote help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a mix of Microsoft and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex network issues, as well as the the assistance of CISA and CISM-qualified security consultants to handle complex security design and troubleshooting. Progent has delivered remote network support to companies in every state in the U.S.