Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with hands-on experience designing and integrating cohesive, end-to-end business technology solutions. Progent's Microsoft Small Business Server consultants have an average of over a decade of background supporting computer networks built on Microsoft products. This background ensures you results in deploying, administering, and maintaining IT environments that include the Small Business Server suite of servers and productivity software.
Progent believes that a well designed and implemented network is a pivotal piece for enabling a company's success, and Progent follows this belief in our own system infrastructure. We have built a fault-tolerant virtual office network that allows Progent's staff engineers and certified contractors to offer fast and efficient service, collaborate closely on challenging projects, and gain from professional and personal growth by acting as a member of an exciting company culture of self motivation and independence.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you analyze your business more thoroughly, transforming uncooked information into valuable insights into your business.
Microsoft Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other email infrastructure to lower hardware expense and administrative overhead. You can deploy Office 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to assist your organizations to evaluate the potential advantages of Exchange Online, design a network topology that fits your business needs and budget, carry out a non-disruptive migration from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your management team and end users, and provide as-needed consulting and troubleshooting.
Progent's Microsoft consultants can assist you to assess the value of Microsoft Lync Server 2010 for your environment and can help you to design and carry out a deployment of Microsoft Lync Server that unifies the control of IM and Presence and improves the productivity of your office employees, telecommuters, and mobile workforce. Progent's consultant's can also help you to carry out a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server to improve the collaborative capabilities of MS Office applications, and offer webinar training and continuing support for Lync Server 2010 and other Microsoft technologies.
Progent's certified SonicWall firewall consultants can show you how to configure, manage, and update SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete security plan and build security into your business operations.
Progent's Cisco-certified Wi-Fi technology consulting experts can help you to configure, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Progent offers national remote help and consulting services for companies who operate Apple Mac OS X networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer Mac users a range of IT services including desktop assistance, migration to the current version of Mac OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X applications. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or moving to iCloud. Remote technical support offers optimum leverage for your IT dollar by extending user productivity and limiting the time charged for computer repair services. Advanced online access utilities and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and money by traveling to your site. In most of situations your IT problems can be dealt with over the phone or through a combination of phone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM premier security professionals to assist with the most challenging system problems.
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations plus a revamped architecture. These improvements affect vital IT areas like ease of administration, availability, compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
Progent's compensation structure is based on contribution, so just like being an independent consultant, your income is entirely tied to your generated revenue. Some Progent consultants focus on lifestyle issues and choose to work at a more relaxed pace, utilizing our self-determined calendar to pursue personal enthusiasms like mountain biking, car racing, snow boarding, fishing, vacations, or spending free time with family and friends. Other consultants take advantage of the chance to earn big bucks via lots of effort and long days. Progent completely encourages both ends of the spectrum plus any point in between.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with planning, deploying, managing and troubleshooting powerful IT applications powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company more complete solutions for your information network.
Network monitoring commonly consists of observing a system's resource utilization to help identify data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux and can be deployed to monitor multi-OS environments where UNIX and Windows operate together. Progent's network support engineers can help you use both these tools to tune and troubleshoot your network. Progent's Linux consulting professionals provide small companies and developers assistance with administering and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based technology.
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a system-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit applications which you want to retain plus the latest 64-bit editions of applications you plan to install.
Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced applications, network infrastructure routing, and content delivery products including F5 Networks 3DNS. fault tolerant load balancing providers for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
The Contact Center support delivery model used by Progent offers small and midsize organizations an effective alternative to dependence on independent consultants by offering extensive expertise shared by multiple support groups, optional round-the-clock access to urgent help, escalation capability to world-class engineers for solving even the most intractable issues, service consistency and dependability, quick follow through overseen by veteran service administrators, a variety of easy-to-use mechanisms for requesting support tasks, and excellent process visibility enabled by ticket updates and available through a web portal.
Progent's pricing model is to bill for remote service and in-person visits by the minute. As a result, you owe only for received support. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no startup charge and requires no monthly commitment for support services delivered during normal business hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be forced to allow minor problems to fester.
Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager to streamline operations, improve security, and boost worker output by ensuring that critical applications are always current, managing licensing, and reporting resource usage profiles to help you make informed purchasing choices. When you are ready to upgrade your SCCM 2007 device management solution, Progent can help you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management solution or help you to modify your existing SCCM 2012 ecosystem to support your evolving IT requirements. Also, Progent can help you to create an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Linux consulting services provide small and mid-size businesses and software developers assistance with managing and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience offers you a convenient one-stop source to help you create and manage a protected and robust cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to finish your project quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.
Progent can help your business to plan and implement a smooth transition from a UNIX-based information environment to a network based on Windows and suited for supporting Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to preserve your information and reduce productivity discontinuity by developing an effective transition plan that preserves your current investments in UNIX software and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of existing infrastructure, migration planning and testing, Exchange migration services, information and application software transition, and server and storage transition and economization.
Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office desktop or Office 365 and simplify management through integration with Active Directory. Lync can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support services to help you to maintain and repair your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
Progentís Microsoft certified experts provide small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important applications rapidly and automatically to specified workers, lower software costs and stay compliant by determining usage profiles, improve Windows security by increasing your awareness of weak points and by delivering critical updates, manage your mobile workforce through accepted standards independent of connection or location, and lower operational costs by efficiently exploiting the management functions built into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and asset tracking management including software and hardware inventory.
Microsoft Dynamics GP software includes analytics and reporting features that let you track all business processes, sales and expenses, and market patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support services can help you create reports that let you understand your business more completely, turning raw data into valuable management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to offer custom business software development and eCommerce applications that work seamlessly with Dynamics GP.
ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup activities and enables rapid recovery of vital files, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information.
Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings control, inventories network assets, protects against company data leakage, provides network health monitoring, allows secure self service, and delivers a single control mechanism for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help you with any facet of designing, implementing, using and repairing a SCCM solution for on-premises, cloud, or hybrid networks.
Progent can provide expert support for each step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site analysis, project planning, specification of new software licenses and equipment needed, suggested vendor sourcing, pilot verification at customer site or at Progent's testing facility, managing transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for client's IT group and users.
Progent's SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall devices including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and build security into your business processes.
Progent provides small and mid-size businesses professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies including Check Point Software, Juniper, and SonicWall. Progent can help you design a detailed security strategy and choose the right products from multiple suppliers to support your security goals while staying within your spending restraints.
E-Mail Guard from Postini offers continually upgraded spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your company is too small to purchase for a standard Postini license, you can still get the use of Postiniís Perimeter Manager technology via Progentís E-Mail Guard antispam and virus defense service offering. Progentís expert e-mail security consultants can help you devise an email safety plan that incorporates antispam and anti-virus technologies and processes.
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create specialized mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that let you track your business more thoroughly, turning raw data into valuable insights into your company and customers.
Progent's consultants can help you with every aspect of Microsoft Azure integration such as needs definition, readiness assessment, system design, pilot testing, implementation, automated management, performance tuning, license controls, disaster recovery strategies, security planning, and compliance assessment. Progent can assist you to configure and debug firewalls and VPN tunnels so that your users can securely access to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure-based resources.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
VMware's NSX virtual network technology enables you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, deploy, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.
Cisco Unified Communications Manager, formerly branded CallManager, operates as the core of Cisco's communications and collaboration portfolio. Cisco Unified CM and Unified CM Express (CME) provide a modern IP-PBX by integrating with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly remote and on-premises expertise to assist businesses of any size to create and maintain CUCM environments by providing Unified Communications Manager configuration and technical support services that add optimum business value. Progent's consultants can help with any facet of CUCM configuration and troubleshooting in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.
Progent's Microsoft-certified consultants can help your company to automate desktop update and patch deployment by providing expertise with administration tools like Microsoft System Center Configuration Manager, Systems Management Server, and WSUS.