Additional Topics of Interest

24x7 HelpDesk IT Services
Open Now Support 24x7 HelpDesk

The Help Desk Call Center support model adopted by Progent's Technical Response Center gives small organizations an affordable option to reliance on independent service individuals by offering extensive expertise accessible to numerous support teams, optional 24x7 availability of urgent help, escalation capability to appropriate experts for handling the most difficult problems, service consistency and reliability, quick follow through enforced by veteran support managers, a selection of easy-to-use mechanisms for requesting support jobs, and a high level of process transparency made possible by ticket updates and available through a web-based portal.

Recruiter Microsoft Consultant Contract
Top Quality Computer Consultants Contractor Jobs

If you are a network consultant with system support experience, joining Progent and assisting our customers will expand your skills via collaboration with Progent's staff of motivated, high-output consultants. Progent's commitment to providing IT expertise and computer support to small and midsize companies will offer you the chance to consult in depth with decision makers and contribute tangibly to the growth of dynamic companies. Also, Progent's virtual office network offers state-of-the-art tools for remote service and wireless access to help you to deliver speedy fixes when you take on mission-critical issues.

Microsoft Windows Failover Cluster Computer Consultants
Biggest High-Availability Failover Clustered Servers Consulting Services

The cluster technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically re-engineered to streamline the deployment, setup, and maintenance of server clusters that offer improved levels of system dependability, security, efficiency, and versatility. New or enhanced features include cluster verification, revamped setup and deployment, improved cluster management, new cluster infrastructure for maximum uptime, hardened security and quorum structure, fewer failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist you evaluate the business benefits of Windows clustering, plan and execute a deployment, train your network support personnel to administer your cluster environment, deliver continuing consulting and technical help services, and produce and validate a disaster recovery plan.

Small Office IT Management
Small Office Network Consulting Company

Progent's Microsoft and Cisco certified network consultants offer expert support for a broad array of technologies and can deliver that expertise by phone nationwide or in person in major cities throughout the United States and anywhere in . Progent provides remote help for networks powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network specialists for complex network issues, as well as the the assistance of CISM-qualified security consultants to assist with complex security planning and problem solving. Progent has provided online network support to companies in all 50 states in the United States.

Ryuk ransomware cleanup Professionals
Award Winning Egregor ransomware recovery Consultancy

Progent's experienced ransomware recovery experts can assist you to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

SQL Server 2014 Virtual Machines Troubleshooting
SQL Server Analysis Services Network Consultants

SQL Server 2014 incorporates major improvements in key areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services that include planning, deployment, administration, troubleshooting, and software development expertise to help businesses of any size to realize fast return from their SQL Server 2014 investment.

Microsoft System Center Operations Manager Remote Support Services
Monitoring and Reporting IT Consultant

Medium-size companies can get all the advantages of Microsoft System Center Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's economically priced IT service packages, medium-size organizations can choose a simple co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and online service. For businesses with mission-critical applications who need zero-downtime networking, Progent offers a complete 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer mid-size company information systems world-class reliability, security and productivity.

Expert Training Configuration
Information Transfer Integration Support

Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their scope, Progent can focus on providing hard-to-find services where Progent faces little competition. Small businesses who utilize familiar freelance service providers or who maintain internal IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, protected, and productive.

Support Microsoft Windows 2003 Cluster Server
MCSE Expert Certified Windows Cluster Online Troubleshooting

Progent offers Microsoft Windows 2003 Cluster Server consulting to help your business utilize non-stop server clusters that can provide 24x7 operation. Clustered Windows servers for non-stop systems include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By helping you build non-stop clustered server environments based on Windows Server 2003 Cluster, Progent’s Premier Windows engineers make sure that your fault-tolerant server clusters are configured to maximize the competitive value of your information network.

Antivirus Support
Postini Help and Support

E-Mail Guard is Progent's affordable spam filtering and virus defense managed service that offers small companies enterprise-quality defense from spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-managed anti-spam and virus defense services that stop email assaults before they are able to breech the corporate firewall. Perimeter Manager also lets administrators track and control their e-mail systems, regardless of server platform, hardware type, or geographic location.

ProSight DPS Backup and Recovery Services Online Support
BDR and Business Continuity Solutions Computer Engineer

ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables fast restoration of vital data, apps and VMs that have become lost or damaged due to hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can help you to recover your critical information.

Email Quarantine Consult
ProSight Email Security Gateway Consultants

Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall.

Emergency iPhone and Dynamics CRM integration Technology Consulting
iPhone Active Directory Support Outsourcing

Progent offers cost-effective remote consulting to help your business to plan, configure, and fix any facet of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past specific technical roadblocks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online or onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your information system.