Progent can assist small and medium-size organization to plan, implement, validate and troubleshoot backup/recovery systems required for at-home workers.
With Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain all the benefits of adding intelligence into their IT infrastructures. Cisco's Catalyst switch technology makes it possible to deploy capabilities that make your IT network highly robust to accommodate time-critical requirements, scalable to facilitate future growth, safe enough to guard restricted information, and designed for prioritizing and controlling traffic flows to optimize network operations. Progent's CCIE certified engineers can show you how to select and integrate Catalyst switches appropriate for your business. In addition, Progent's CISSP certified security specialists can help you create a strategic security policy and set up Cisco switches so they help enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Lync Server 2013, rebranded Skype for Business, enables organizations of any size to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN calling enabled for a broad range of stationary PCs and mobile devices. Progent's certified Lync 2013 consultants and system architects can assist you to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your IT staff and end users. Progent offers in-depth expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent's experienced ransomware recovery experts can help your business to restore an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Cisco certified network infrastructure experts can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Remote continuous monitoring, automated alarms, and actionable reports are crucial to maintaining the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can afford a degree of protection that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages designed to assist your company to identify and fix a most network issues before they get big enough to disrupt productivity.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and repairing Microsoft SCOM environments and can provide organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's ability to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to gather information concerning your current AV defense and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that reduces your vulnerability to a ransomware attack and aligns with your company's requirements.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their connectivity hardware like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or isolating performance issues.
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, is the center of Cisco's communications and collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express offer an advanced IP-PBX by integrating with apps like Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly remote and on-premises support to help businesses of all sizes to build and administer Unified CM environments by providing Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent can help with any aspect of Unified CM setup and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server.
Microsoft SQL Server 2005 offers indispensable, standardized tools to IT professionals as well as to information workers, reducing the complexity of creating, integrating, administering, and accessing company information and database applications on platforms ranging from handheld devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and wide knowledge in planning and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent is a leader in cost-effectively providing world-class IT support to small companies. Progent's achievement in handling the network service needs of the chronically underserviced small company sector is the cumulative result of major technical and operational innovations that have eliminated much of the conventional expenses out of managing IT service, injected unprecedented technical skill into the support system, and dramatically streamlined the solution process.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating Microsoft-based security solutions for IT networks with many locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small or mid-size company design and implement an installation of ISA Server 2004 that meets your IT protection requirements without restricting your network.
Progent's IT outsourcing services provide affordable network consulting for small businesses. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT technical services can contain expenses and minimize uncertainties, permitting network service expenses to increase in a more linear and manageable fashion than is feasible by assembling a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust network architecture for your vital business software based on Windows.
If your business operates a UNIX or Linux environment or a mixed-platform computer system, Progent's CISA and CISSP-certified security specialists can assist your whole enterprise in a wide range of security areas such as security administration procedures, security design and models, access management systems and methodology, applications development security, operations security, physical security, telecommunications, network and Internet security, and business continuity preparedness. CISM and ISSAP define the core competencies and worldwide standards of knowledge that network security managers are required to possess. These accreditations give executive management the assurance that those who have earned their CISM, CISSP or ISSAP certification have demonstrated the background and theory to offer world-class security management and consulting services.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and enables rapid recovery of vital data, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-premises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical data.
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or local support firms who provide minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports sent by each staff member to each customer. The discipline of documenting and organizing service records allows more effective service and eliminates a slew of common problems such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Progent believes that a well designed and executed network can be a vital piece for enabling a firm's growth, and Progent follows this belief in our corporate network infrastructure. Progent has built a non-stop virtual office infrastructure that enables our in-house engineers and certified contractors to deliver fast and effective support, collaborate closely on sophisticated jobs, and gain from career and private growth from acting as a member of a dynamic company ethos of personal drive and independence.
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without adversely limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Progent offers businesses of any size expert support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can help you design a detailed security strategy and select the right technologies from a variety of vendors to achieve your security goals while sticking within your spending restraints.
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Microsoft-certified consultants offer online or in-person support to assist businesses of all sizes to plan, deploy, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older releases of SCDPM or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide occasional help for fixing especially stubborn issues, or comprehensive project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the value of Microsoft Exchange 2010 for your company and can assist your IT staff to design and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide fast return on investment by increasing your productivity, lowering the cost of hardware and service, simplifying administration, and consolidating your key communications technologies.
Progent's Cisco-Certified network experts provide professional PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and safe access services. Extending from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of security, performance and availability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management solutions. Progent's Cisco experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and fixing Microsoft SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite technical support to help you to remediate critical problems detected by System Center 2012 Operations Manager.
ProSight Reporting is an expanding line of in-depth reporting tools created to work with the industry's top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These improvements affect vital facets of IT including ease of administration, availability, compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT team to manage your Exchange 2013 environment. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.
Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wi-Fi APs.
Progent's Microsoft-certified consultants can help your organization to update your application servers and/or workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit processing, plan an affordable upgrade process that reduces business interruptions, and provide inexpensive, professional online help to assist you to install 64-bit operating systems and application software on your current computers.
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum degree of dependability and scalability and is in addition simple to move to another host. Progent's Private Cloud Hosting and Management options are based upon proven virtualization technologies that enable small and midsize companies with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Windows Hyper-V 2016 utilizes core technologies first designed for and proven on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your vital applications, plan an efficient network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive migration plan, train your IT management and technical support personnel, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers maximum business benefit.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with multiple offices, remote users, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your small business in planning and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Progent's Microsoft engineers offer advanced support in deploying, using and troubleshooting all versions of Project Server and can provide a wide variety of cost-effective remote support services based on proven best practices to assist organizations of any size to receive all the benefits of this leading project management solution. Consulting support available from Progent include system design, software configuration and migration, strategies for safe file and status sharing among local and remote or mobile users, network optimization, and customized online training.
Progent has two decades of experience helping small and mid-size businesses to plan, deploy, optimize, manage, and troubleshoot IT networks that support a remote workforce.
For enterprise project management assistance, Progent can provide the services of veteran IT professionals with years of background in technology management, application development, and process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management expertise to help enterprise customers adhere to leading practices to make sure development or deployment projects are successfully completed on schedule and within budget.