Additional Topics of Interest

Professional Ryuk ransomware cleanup
ransomware virus recovery Technology Professional

Progent's ransomware consultants can assist your business to assess your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

Site Move Consultancy
Security Consulting Multi-site

For large organizations, Progent can supplement internal IT staffs by offering extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global businesses with branches, Progent can perform as a transparent nearby extension of enterprise IT management. Progent's enterprise support services include company-wide security, remote branch office support, network design, Sarbanes Oxley conformance, project management, and world-class support for multiple location network environments powered by Enterprise Windows. Progent can offer field consultants and technicians to help with a site move or office move, or a system designer to assist with setting up or utilizing an Internet Data Center or co-location site.

Engineer Windows Server 2012R2 Hyper-V
IT Services Windows Server 2012R2 Hyper-V Virtual Switch

Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT management staff, create an enterprise-wide security plan, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.

Visual Basic for Applications for Mac Consultant
Technology Consulting Services Microsoft Excel for Mac

Microsoft Office for Mac allows Mac users to run the industry's most popular business programs. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows platforms so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for environments that mix Mac with Microsoft Windows systems with complete resource sharing, or environments which carefully restrict sharing between Mac and Windows users.

System Center MOM Consultancy
Comprehensive Event Management Remote Support

Progent provides a variety of IT support bundles for small companies. These information technology outsourcing and server monitoring services are based on the anticipatory problem handling capabilities of Microsoft Operations Manager 2007, a state-of-the-art network and system management software platform that monitors the reliability, throughput, and security of your network and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced network support programs, small organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package.

Remote Instruction Live Online PowerPoint
Training Live Online Office Excel

Progent offers customized online instruction for a range of desktop applications and environments such as Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the advantages of conventional physical classroom instruction, such as instant communication between students and trainers, but eliminates the costs of travel and the challenge of trying to accommodate the schedules of many trainees. Available to individuals or classes of all sizes, Progent's virtual instruction allows the instructor to conduct the class from an online office while the clients can be spread across a campus or all over the country. Live online training supports proven learning mechanisms like broadcast white boards, real-time questions, and shared desktops. Sessions can be brief and targeted to specific subjects or longer in time and broader in coverage.

VMware vRealize Automation vRA Consultant Services
Specialists VMware Cross vCenter NSX

VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and verify a repeatable runbook for recovering applications and services quickly following a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. SRM also supports non-disruptive testing for site recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help you to design, configure, test and maintain a DR system based on VMware Site Recovery Manager.

Setup and Support Tracking Service Costs
After Hours Setup and Support Services Documentation

Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike some freelance consultants or small support firms who provide scant documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports transmitted by each consultant to every customer. The practice of documenting and archiving service activity allows more effective service and eliminates a variety of typical problems such as when a service client is virtually held hostage to a consultant who won't release the keys to the kingdom.

Support Services SQL Server 2016 and Amazon Marketplace Web Service
Onsite Technical Support Microsoft SQL Server 2016

SQL Server 2016 offers major improvements in speed, capacity, security and compliance, high-availability, BOYD support, plus integrated business intelligence. New features include PolyBase for handling structured and unstructured files simultaneously for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and onsite support to assist businesses of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Services Maze ransomware protection and recovery
ProSight ASM Endpoint Ransomware Monitoring Specialists

Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology by SentinelOne to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to manage the complete malware attack lifecycle including protection, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.

Catalyst 6800 Switch Support and Help
Cisco Expert Catalyst 6800 Switch Computer Consulting

With Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize all the benefits of bringing intelligent services to their IT infrastructures. Cisco's switch technology allows you to deploy capabilities to make your network infrastructure sufficiently available to accommodate time-critical needs, scalable to facilitate growth, secure enough to protect confidential information, and capable of prioritizing and controlling all traffic to streamline system performance. Progent's CCIE certified consultants can help you pick out and deploy Cisco switches that make sense for your company. In addition, Progent's CISM and CISA certified security specialists can help you create a strategic security policy and set up Cisco switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.

Windows Server 2012 R2 Clustering Onsite Technical Support
Top Windows Server 2012R2 Private Cloud Consulting

Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support staff, create an enterprise-wide security plan, automate network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.