Microsoft-certified Consultants
Microsoft Dynamics GP Reporting Assistance
Additional Topics of Interest
Networking Consultant Microsoft Windows
Microsoft Office 2000 Consulting Service Firm
Progent applies no startup fee and asks no retainer for services provided during normal working hours. Progent's one-minute granularity eliminates big bills for quick repairs so you won't be forced to permit minor problems to stay unaddressed. .
Great Plains Integration
Microsoft Dynamics GP ERP Computer Consultants
Dynamics GP 2010 software is a full-featured business management and analytics platform that integrates data and operations throughout your business, interfaces seamlessly with other solutions, and connects workers, clients and suppliers regardless of time or location. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you install and maintain a reliable, protected computer and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Troubleshooting Exchange Server 2016 Migration Planning
Exchange Server 2016 Migration Configuration
Progent can assist you in all facets of your upgrade to Microsoft Exchange 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up HLB for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
24-7 Microsoft Experts Threat Management Gateway 2010 Online Troubleshooting
Forefront TMG 2010 Support and Integration
Forefront TMG 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a one-server platform for a variety of security features including an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, permits customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft consultants can help you to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
MySQL Community Edition Trainer
Engineers MySQL Standard Edition
Progent can provide affordable remote access to an Oracle MySQL RDBMS DBA or software developer and can assist organizations of any size to configure and maintain MySQL in a reliable network environment that offers advanced speed, expandability, and protection. Progent also has experience assisting companies migrate applications from Oracle to MySQL.
Open Now Online Technical Support Microsoft Exchange Server 2016 Upgrade
Exchange Server 2016 Upgrade Planning Computer Consultant
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
VMware VirtualCenter Technology Professional
Consulting VMware Cross vCenter NSX
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and repair VMware vSphere-based virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver high uptime, fault tolerance, and disaster recovery.
ProSight Email Content Filtering Service Technology Professional
24-Hour ProSight Email Zero Hour Protection Consultant
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based control and world-class protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Network Management Services Progent Management
Progent Management Information Technology Outsourcing Firm
Progent's management team consists of seasoned professionals with years of experience providing network consulting services, troubleshooting, and strategic IT planning to organizations ranging from small offices to Fortune 500 companies. Great support calls for great personnel, and Progent stands out by having assembled a management staff that can provide customers with the best service value available anywhere.
An index of content::
CISM Cybersecurity Group
Certified Cybersecurity Management Consulting Services
Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of skill that IT security professionals are expected to learn. It gives business management the assurance that those who have earned their CISM certification have the background and capability to deliver effective security administration and consulting consulting.
ProSight ASM Endpoint Protection Specialist
SentinelOne Endpoint Security Engineers
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis technology from SentinelOne to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the complete threat lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks.
Dharma ransomware hot line Professionals
ransomware system rebuild Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Microsoft Denali Integration Services
SQL Server 2012 xVelocity Remote Troubleshooting
Progent offers the expertise of certified consultants as well as experienced software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and security professionals to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
SQL Server 2016 Backup Computer Consultant
Consulting SQL Server 2016 Performance Tuning
SQL Server 2016 offers major enhancements in performance, scale, security and compliance, availability, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist organizations of all sizes to deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Consultants Remote Workers Cloud Integration
At Home Workforce Cloud Integration Consultant Services
Progent can assist small and mid-size businesses to provision their offsite employees with reliable access to public cloud services.
Consult Exchange Server Upgrade
Exchange 2003 to Exchange 2010 Upgrade Consulting Services
Progent's Microsoft and Cisco-certified network engineers can assist you to assess the benefits of Exchange Server 2010 for your business and can help your IT staff to plan and carry out a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer quick return on investment by increasing your workers' efficiency, cutting the cost of hardware and service, streamlining administration, and consolidating your vital communications technologies.
Online Troubleshooting SMS Server 2003 Upgrade
Systems Management Server 2003 Remote Consulting
Progent's Microsoft certified experts offer small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install important software rapidly and reliably to specified workers, reduce product costs and adhere to licensing agreements by determining patterns of usage, enhance Windows protection by increasing your awareness of vulnerability and by installing critical updates, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by efficiently utilizing the administrative capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including program and appliance inventory.
Immediate Consultants Endpoint patch management
Internet of Things patch management Engineers
Progent's managed services for software/firmware update management provide businesses of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, such as printers, network appliances like routers and Wi-Fi APs, and Internet-of-Things devices like alarms and robotics.
Cisco Experts Meraki MR45 Access Point Help and Support
IT Consulting Meraki MR57 Access Point
Progent's Cisco-certified wireless networking consultants can provide remote and onsite consulting and troubleshooting services to help your organization to plan, configure, manage, tune, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent can also help you to design and deploy hybrid networks that integrate on-premises and cloud-hosted services and that provide seamless connectivity, enhanced security and compliance, unified management, and consistent operation for all your wired and wireless endpoints.
Local Government Cisco Specialists
Small Government Cisco Consultant Services
Progent has extensive experience providing a full-spectrum of remote IT support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in delivering advanced remote IT consulting and has provided IT support to organizations in every state. Remote support saves travel expenses and solves issues more quickly than on-premises service calls.
24x7x365 Horizon3.ai NodeZero Certified Cybersecurity Penetration Testing Network Security Testing
24x7 Horizon3.ai NodeZero Certified Security Penetration Testing Cybersecurity Group
Progent's certified security consultants can perform NodeZero-powered PEN tests to make sure your security monitoring and protection systems and policies are properly configured and effective.
Cisco RADIUS Security Remote Troubleshooting
Cisco Virtual Private Network Computer Consultant
Cisco's security and offsite connectivity solutions for small to medium sized companies represent a complete array of manageable security products to let you safeguard your entire information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco's CCIE and CCNP certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your business goals.
Microsoft Certified Windows 2003 Server Support Outsourcing
Network Consulting Windows 2003
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer help and IT consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and maintenance offerings include system planning, deployment, project management, on-premises and remote network support and troubleshooting, Call Center outsourcing, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Remote Support SCCM Mobile Device Management
Online Technical Support SCCM Central Administration Site
System Center Configuration Manager automates application and device provisioning across multiple sites, simplifies compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health monitoring, enables secure self service, and offers a common control mechanism for administering mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, operating and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.
Cybersecurity Contractors Barracuda Networks F380B Series Firewalls
Top Barracuda Networks F380B Series Firewalls Cybersecurity Firm
Barracuda's budget-friendly CloudGen Firewall appliances combine web filtering, remote access, SSL VPN, secure SD-WAN, and Zero-Trust protection with centrally managed and monitored services encompassing your whole enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the depth of expertise to be your single source for network help, administration, training, and cybersecurity consulting.
Microsoft 365 Excel Power BI Development Company
Excel Power Query Outsourced Programming
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of remote services to assist you to design, program, test, deploy, administer, and debug business applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your existing Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility problems between different versions of Office Excel. Progent can provide as-needed support to clients looking for a fast fix to a specific problem associated with Office Excel and Progent also offers full project management support for migrating or creating mission-critical application software based on Office Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to meet the needs of individual users or teams.
Dynamics GP/Great Plains Remote Support
Dynamics GP Power BI Technical Support
Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics solution that unifies information and operations throughout your company, communicates easily with other applications, and connects employees, customers and suppliers unrestricted by time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you install and maintain a reliable, secure computer and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your business exploit the full power of Dynamics GP 2010.
Top Ranked prime infrastructure Specialists
24-7 Wave 2 wireless controller Remote Consulting
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by limiting the impact of RF congestion, improving Wi-Fi availability with rapid auto-failover, and hardening data security by identifying threats and analyzing traffic content according to user type and location. Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest wireless controller technology.
Security Group Juniper SSG140 Router
Cybersecurity Consultancies Juniper SSG20 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Professionals NetApp MetroCluster
NetApp Disaster Recovery Services
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN environments quickly and affordably based on best practices.
ProSight NinjaOne Server and Desktop Management Integration
ProSight NinjaOne Windows Desktop Management IT Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the state of vital devices.
Cybersecurity Tech Services WatchGuard Firebox Firewall
WatchGuard Firebox M590 Firewall Security Tech Services
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
Largest Flex Series Wireless Controller Technology Consulting Services
Flex Series Wireless Controller Consultants
Cisco's Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, improving wireless uptime with rapid failover, and hardening security by detecting cyber threats and analyzing network traffic based on user type and location. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.
IT Consultant Microsoft 365 PST migration
Technology Consulting Services Microsoft 365 Portal
Microsoft 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and associated Exchange infrastructure to lower capital expense and management hassle. You can configure Exchange Online to host all your mailboxes, or you can set up a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote support to help your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, plan a network topology that makes sense for your functional requirements and budget, carry out an efficient migration from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your IT staff and users, and deliver as-needed consulting and troubleshooting.
On-site Technical Support Azure Active Directory MFA
Professionals Azure AD Connect
Progent's consultants can help you to plan and carry out an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both on-premises and Azure resources.
Small Business Information Technology Consultants
Small Business Network Consulting Companies Small Business
Progent is a pioneer in economically delivering enterprise-class network help to small businesses. Progent's achievement in addressing the IT service needs of the chronically underserviced small business market is the cumulative outcome of major technical and operational innovations that have eliminated a great deal of the traditional costs out of managing IT service, added unmatched professional skill into the support mechanism, and significantly streamlined the solution process.
SBS 2008 IT Consultant
Small Business Server Premium Add-on IT Services
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a powerful but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions included with Small Business Server 2011 requires an IT consultant with hands-on background and extensive experience in planning and building effective end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, administering, and servicing network solutions based on the Microsoft SBS line of servers and applications.
Top Quality ProSight Reporting SentinelOne Remote Network Monitoring Consultant Services
Network Engineer ProSight Reporting Infrastructure Management
ProSight Reporting is an expanding family of real-time reporting tools designed to work with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SQL Server 2017 R Services Support
Microsoft Certified Partner Support and Integration SQL Server 2017 Development
Progent's certified SQL Server 2017 experts can help your organization to design and carry out a smooth upgrade from your current SQL Server deployment to SQL Server 2017.
SentinelOne Virus Rollback Specialist
SentinelOne Singularity and Vigilance Integration Consult
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response.
SQL Server 2016 SSRS Remote Troubleshooting
Top SQL Server 2016 R Services Remote Support
SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, high-availability, mobile computing integration, and integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite support to help organizations of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Avaddon ransomware hot line Consultancy
24-Hour Sodinokibi ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Online Consulting SharePoint Designer 2013
24x7x365 Microsoft SharePoint Server 2013 Outsourcing
Progent has been providing SharePoint support since the initial SharePoint product was released over two decades ago, and Progent has the breadth and depth of IT know-how to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide if an on-premises, online or hybrid configuration is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management services or can assist in specific jobs related to your SharePoint 2013 deployment.
Windows Server 2012 R2 Private Cloud Computer Consulting
Computer Consultant Windows Server 2012R2 Live Migration
Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT support staff, create an enterprise-wide security plan, streamline IT management, assist with application development, and generate and validate a DR/BC plan.
Upgrade Windows Server 2000
Windows Server 2000 Migration Consulting
Progent's Microsoft-certified Windows Server 2000 consultants can provide network help and IT consulting services for the complete family of .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows 2000 Server integration, optimization, and support offerings include system planning, deployment, documentation, on-site and off-site support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Shared Service Desk IT Consultant
Technical Consultant Virtual Call Desk
Progent provides several basic kinds of Call Center support : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your clients easy access to a dependable technical resource with years of experience providing phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected reputation as a key contributor to business productivity. Progent's goal is to fix rather than merely record problems.
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