Consulting Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most popular solutions for achieving location-independent access to messaging, scheduling, web programs, and other vital business data. Progent can provide Greensboro, North Carolina companies the services of BlackBerry-premier consultants who can help companies to maintain their BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for businesses of any size, successful integration and maintenance of BlackBerry solutions has become more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently resort to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies an affordable alternative for incorporating RIM BlackBerry products productively into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you monitor and support BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored rapidly and thoroughly.

North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina

City Address Phone Link
Charlotte 9935 Rea Road D
Charlotte, NC 28277
704-886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
919-680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
336-510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
984-206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
336-793-9929 Winston-Salem Network Support Services


Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry smartphones, offering a centralized solution for handling critical tasks such as smartphone installation, updates, and deactivation and also offering a strong infrastructure for security and fault tolerance. BlackBerry BES Server delivers transparent integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and allows remote synchronization.

RIM BlackBerry BES Server Integration Assistance

BlackBerry BES Server offers a wealth of data protection capabilities beginning with automatic encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in adjusting levels of security to match the specific requirements of your environment. Progent's BlackBerry certified engineers can help your company to select advanced security features and activate them wirelessly. Samples of these wirelessly selectable security settings include:

  • Lock down a device
  • Erase information from a misplaced or stolen BlackBerry device
  • Disable Bluetooth
  • Activate built-in protection against malware

BlackBerry BES Server also offers flexibility in selecting ways to prevent users from installing or executing unsafe or prohibited programs. Progent can help you to select protective techniques such as:

  • List exactly which applications are allowed on the device
  • Prevent external applications from using non-volatile storage on the BlackBerry device
  • Select which functions external software can use on the device
  • Limit the types of access third-party software running on the BlackBerry smartphone can establish
  • Block all external programs from being installed or executed on the smartphone

Professional BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible remotely to provide prompt technical help to businesses in the Greensboro region or anywhere in the state of North Carolina. Progent's seasoned remote technical support experts have helped businesses solve computer problems and cut IT service expenses in every state in the United States and built a substantial base of loyal clients. (See Progent's customer testimonials.)

Progent can provide remote assistance for a wide selection of technologies related to RIM BlackBerry products including synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry engineer offers expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs assessment, system architecture, roll-out strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and equipment match your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning alternatives for software versions, processors and storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.



An index of content::

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    Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by software first produced by Connectix, delivers the performance necessary to carry out hardware reduction, application migration, and server isolation projects via virtualization techniques in an enterprise-class computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to enhance operational efficiency in application development and testing, migration from outdated line-of-business applications, and server consolidation. Progent's certified Virtual Server consultants can help your company to assess and integrate Microsoft Virtual Server.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and service organizations to simplify complex supply chains and improve the efficiency of critical processes to get products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises services that spans from as-needed advice to solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, training, and database administration.

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    Altaro VM Backup software provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery capability for specific files and emails, support for Windows CSV and VMware vCenter for managing large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is an Altaro partner and offers a wide array of services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

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    Years of background with Microsoft's email products makes Progent one of the most qualified IT support firms in California for integrating messaging systems powered by Exchange 2000 Server. Progent is expert in helping small companies derive the full benefits of Exchange Server under common scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-provided or POP3 Email system, and outsourcing your Microsoft Exchange Server management.

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    Progent's CISSP-certified network security experts can assist organizations of any size with any aspect of information system security. Progent can help implement cost-effective cybersecurity systems that guard a small business against modern threats or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile clients accessing network resources spread across multiple physical datacenters and public and private clouds.

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    Progent's Apple Mac support consultants can assist you with a wide array of network foundation issues such as network architecture, remote and mobile connectivity, internetwork compatibility, security, and new technologies such as Voice over IP and fast wireless connectivity. For company networks based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and size to deal with the challenge of planning, integrating, and supporting a system infrastructure that is robust, secure, efficient and aligned with your corporate objectives. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.

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    If your company network combines Linux-based products technology with Windows, Progent can show you how to incorporate your servers into a cohesive network that permits all your operating systems to run side by side for easy administration, transparent dataflow, high dependability, enhanced performance, and strong protection. Progent's UNIX/Linux and Windows integration support offerings include network architecture integration and support, support for Windows services for UNIX, online server monitoring and management, online network support and troubleshooting, on-site technical support, and Helpdesk services.

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