Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were once among the most successful products for achieving anytime-anywhere access to email, scheduling, web applications, and other vital business information. Progent can provide Greensboro, North Carolina companies support from BlackBerry-premier experts who can help companies to manage existing BlackBerry environments or transition efficiently to a modern mobile solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for companies of any size, successful deployment and support of RIM BlackBerry solutions has grown more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small businesses often turn to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their business information system.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to track and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.
BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server offers businesses a centralized and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, IM, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers with BlackBerry smartphones can have push-based access to Exchange messages and to IM-aware software through Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
How Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can in addition assist your business to resolve a broad range of issues associated with synchronization, handset detection, messaging consistency, web browsing, wireless connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online support for small company networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support costs low and, by dealing with issues promptly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist you to define and install sensible security options.
Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and IM, implement access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Support from a BlackBerry-Qualified Specialist
To contact Progent about engineering help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.