Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most successful solutions for achieving mobile access to messaging, scheduling, web programs, and other vital business information. Progent can provide Greensboro, North Carolina businesses the services of BlackBerry-certified experts who can assist companies to manage existing BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies of all sizes, successful deployment and maintenance of BlackBerry technology has grown increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small organizations frequently resort to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online support model, gives small businesses an affordable alternative for integrating BlackBerry products productively into their business information system.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and support BlackBerry smartphones across your business, define security policies that are right for your company, customize wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and safely.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Consulting Support for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry smartphones, providing a single platform for handling key tasks like smartphone installation, updates, and retirement and also providing a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange, Groupwise, or Lotus email servers and BlackBerry users and supports wireless synchronization.

RIM BlackBerry Enterprise Server Integration Help

BlackBerry BES Server includes a wealth of security capabilities beginning with automatic encryption of information sent between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great flexibility in selecting degrees of security to match the special needs of your mobile network. Progent's BlackBerry authorized consultants can assist your company to select powerful security functions and enable them remotely. Samples of these over-the-air configurable security features are:

  • Lock down a device
  • Wipe data from a missing or stolen device
  • Lock out Bluetooth functionality
  • Activate built-in defenses against malware

BlackBerry BES Server also provides versatility in determining how to keep BlackBerry users from loading or running unsafe or unauthorized code. Progent can assist you to choose protective techniques like:

  • Specify exactly which programs are allowed on the device
  • Block external programs from allocating persistent storage on the BlackBerry smartphone
  • Determine which resources external programs can use on the device
  • Limit the kinds of access external software running on the device can initialize
  • Prevent all external applications from being loaded or executed on the smartphone

Professional BlackBerry Consulting Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible remotely to deliver prompt assistance to businesses in the Greensboro region or throughout North Carolina. Progent's experienced remote technical support experts have helped IT organizations resolve computer problems and cut support expenses in each state in the country and established a large following of loyal customers. (See Progent's customer testimonials.)

Progent offers online assistance for a broad selection of technologies associated with RIM BlackBerry products such as synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, solution architecture, installation strategy and implementation, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which administration model and hardware products meet your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software versions, processors and storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can assist your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry engineer offers expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry device users on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, manage Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a BlackBerry-Qualified Expert
To contact Progent about professional expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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