Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were once among the most popular products for achieving anytime-anywhere access to email, scheduling, web programs, and other vital business data. Progent can provide Greensboro, North Carolina companies support from BlackBerry-premier experts who can assist businesses to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone platform.
As the sophistication of small business networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, effective integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient online support model, provides small businesses an affordable solution for integrating RIM BlackBerry products productively into their business information system.
Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and control BlackBerry smartphones across your company, define security policies that are right for your company, customize mobile applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and safely.
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Progent offers consulting services and onsite technical support throughout North Carolina.
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BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry BES Server offers businesses a centralized and secure mechanism for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Microsoft Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for applications like calendars, address books, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server integration with Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to IM-aware software via Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can assist you to plan, configure, and maintain BlackBerry BES Server so that you maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.
How Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, adding and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and help you to select and install sensible security configurations.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs analysis, system design, installation strategy and execution, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a mobile wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist you to determine which management approach and equipment meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about options for software versions, server hardware and storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry-certified consultant can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
In order to ask Progent about consulting assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.