Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were once among the most popular products for maintaining mobile connectivity to email, calendars, web-based programs, and other vital business data. Progent offers Greensboro, North Carolina businesses the services of BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for companies of all sizes, effective integration and maintenance of BlackBerry technology has become more challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses often turn to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's efficient online support model, gives small businesses an affordable alternative for incorporating RIM BlackBerry technology productively into their IT system.
Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and safely.
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Progent offers consulting services and onsite technical support throughout North Carolina.
Progent locations in North Carolina State
Integration Services for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Lotus Domino, or Groupwise clients to send and receive emails that stay encrypted during transit to provide maximum security. BlackBerry Enterprise Server also simplifies a broad variety of vital management tasks ranging from BlackBerry setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can assist you to use BlackBerry Enterprise Server to do basic tasks such as:
- Deploy and manage applications
- Plan device, application, and policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control client configurations with BlackBerry's vast library of IT policies
Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry BES Server to implement key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Configure and manage BES Server's fault-tolerant infrastructure based on VMware
- Install BlackBerry smartphones wirelessly
- Set specialized administration roles
- Monitor and analyze the health of your system
How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide range of problems associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online technical assistance for small company networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs at a minimum and, by handling issues quickly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the MDS and IM, install access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements assessment, system design, installation strategy and implementation, performance tuning, design of a high-availability architecture, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to create a wireless system that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which management approach and hardware products match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software editions, processors and storage, network design, and application set up.
To optimize network security, Progent's BlackBerry-certified expert can help you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
To ask Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.