Expert Cisco Remote and Onsite Computer Network Help
Greensboro Enterprise Information Network Infrastructure
For companies of all sizes in Greensboro or anywhere in the state of North Carolina, Progent can provide convenient, fast, and economical communication with CCIE-Certified engineers. CCIEs are world-class network engineers who achieve this elite certification only after strenuous testing by Cisco. CCIE-qualified engineers can tackle the most complex problems associated with network integration, troubleshooting, and configuration. Progent’s CCIEs work closely with Cisco's internal engineers in analyzing problems with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or receiving program updates to fix problems. A Cisco certified CCIE knows how to pinpoint the cause of network problems whether from hardware or applications.
Progent offers fast and affordable online contact with a CCIE specialist so you can obtain high-level help for complex network problems that are affecting business productivity but are beyond the experience of your local network maintenance resources. Progent's CCIE-Certified consultants can access your system using advanced remote connectivity tools in order to perform rapid and cost-effective diagnosis and repair of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or national Internet providers, and so their help is not easily available to the general public. Progent is among the few support organizations that makes CCIEs available to support small and mid-size businesses. Also, Progent can provide quick access to a CCIE by telephone so that you can get timely help for complex network problems that are reducing worker efficiency. To find out how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, visit Progent's remote network troubleshooting.
North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 9935 Rea Road D Charlotte, NC 28277 |
704-886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 |
919-680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 |
336-510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 |
984-206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 |
336-793-9929 | Winston-Salem Network Support Services |
Progent has one of the largest rosters of Cisco-premier CCIE engineers of any independent consulting firm in the United States. Consequently, Progent offers unbeatable expertise in delivering connectivity solutions focused on Cisco technology. Because Progent is also a Microsoft Partner and offers expert application support for a wide array of popular applications, Progent can integrate comprehensive IT solutions that optimize the competitive value of your information system.
CCIEs are an exceptional value since their depth of expertise allows them to resolve the most intractable problems quickly. In many instances, less seasoned engineers can burn up hours or even days wrestling with a task that a certified CCIE can solve in just a few minutes. The majority of Progent CCIEs are not only expert at Cisco technologies, but have multiple recognized industry certifications such as Microsoft Certified Systems Engineer (MCSE), and an important security certification such as CISSP or CISM. This allows Progent to offer complete services that address a broad array of technologies without requiring needless costs and interruptions orchestrating multiple consultants.
To find out more concerning Progent's professional support for Cisco network technology, choose a topic:
Progent can also provide a a wide array of consulting expertise in key areas to help businesses to convert Cisco infrastructure technology into a cohesive information solution that provides competitive value. A few of the consulting services offered by Progent's subject matter experts include project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and integration, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, network security compliance assessment, DBA and application services, and temporary Chief Information Officer consulting services.
Progent can also help your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud resources and that use Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
By providing a convenient full-service resource for network generalists and application experts, Progent can deliver fast, inexpensive, and thorough information technology solutions that fit the specific requirements of companies in Greensboro or throughout the state of North Carolina.
An index of content::
Computer Consulting Windows and Linux
Linux with Windows Specialist
If your business network mixes Linux technology technology with Microsoft Windows, Progent can assist you to integrate your servers into a unified network that allows all your OS platforms to coexist for easy administration, transparent information exchange, high availability, enhanced throughput, and strong protection. Progent's Linux and MS Windows integration assistance services feature IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical help and repair, on-site technical support, and Help Desk services.
Consulting Mission Critical IT Applications
24x7 Troubleshooting Server Management
Server growth wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual architecture promises lower TCO of hardware and faster ROI, more leveraged utilization of physical computers, streamlined operations, increased system availability, and easier management. Common usage scenarios for virtual servers are resource consolidation, low-cost platforms for line-of-business legacy applications running on outdated operating systems, and affordable isolation of program development or evaluation systems from production systems.
Microsoft SBS 2011 On-site Support
Microsoft SBS 2003 Support and Setup
Microsoft Small Business Server is an affordable collection of server products that provides the basis for a feature-rich but manageable information. The integration demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with real-world expertise and broad knowledge in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and troubleshooting IT solutions based on the SBS line of servers and programs.
Remote Troubleshooting Service Reporting
Service Reports On-site Technical Support
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some freelance consultants or local support firms who provide minimal documentation or specifics of services done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation sent by every consultant to every customer. The practice of documenting and archiving support activity results in more efficient support and avoids a slew of common problems such as when a support customer is effectively held captive to a consultant who won’t release the keys to the kingdom.
CISSP-ISSAP Cybersecurity Consultant
Specialist CISSP Certified Cybersecurity Analyst
Progent's CISSP-premier network security experts can help organizations of any size with any aspect of information system security. Progent can create efficient security solutions that protect a small business against advanced threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, online, and mobile clients accessing network resources distributed over multiple physical datacenters and various clouds.
Support Citrix HDX
Citrix XenDesktop desktop virtualization Specialists
Citrix offers a powerful family of products that provide advanced manageability, expandability, and performance for server virtualization and for centralized delivery of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to assess the strategic benefits of Citrix virtualization products and can help you plan, validate, deploy, troubleshoot, and support Citrix solutions.
24/7/365 Cisco Experts Small Office Engineer
Small Business Small Office Network Consulting Services
For small businesses interested in Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or send email to information@progent.com.
SQL Server 2017 Monitoring Technology Consulting
Remote Consulting SQL Server 2017 Development
Progent's certified SQL Server 2017 experts can help you to design and implement a cost-effective upgrade from your current SQL Server deployment to SQL Server 2017.
Help and Support Threat Management Gateway
Microsoft Forefront TMG Support
Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that delivers a one-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting features, permits custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified consultants can assist your company to design and execute pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
Microsoft Access Web App Development Firms
Microsoft Access scripting Development Firm
Progent offers economical remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced help for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers tailored online classes for Access programming and DBA services.
Online Support Services Altaro VM Backup Boot from Backup
Altaro VM Backup Encryption Consulting
Altaro VM Backup offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud architectures and also supports cost-effective backup to Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows CSV and vCenter for handling large-scale environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
SIP PSTN Trunks Computer Engineer
SIP Security Help and Support
Progent's Cisco CCIE-certified SIP integration experts can assist your business to design, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide affordable online or on-premises support to assist companies to move smoothly to a productive unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.
Integration Support At Home Workers Data Protection
At Home Employees Data Protection Support and Setup
Progent can help small and medium-size companies to plan, deploy, validate and manage backup/restore systems needed to support at-home workers.
Microsoft Office XP Server Consulting
Tech Microsoft Office
Progent’s IT outsourcing packages provide affordable network consulting for small businesses. Whether it includes designing network architecture, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your system, or developing a web-based eCommerce application, outsourcing your network engineering services can contain expenses and minimize uncertainties, permitting IT service expenses to increase in a more moderate and controlled manner than is possible by assembling a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust system foundation for your vital applications powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Onsite Technical Support XenDesktop
Citrix FlexCast IT Consultant
For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop solution that maximizes the business impact of your information network; configure XenDesktop software with your servers, end-user devices, and peripherals; migrate your older desktop virtualization software to current releases of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your network managers to adhere to best practices to manage XenDesktop efficiently.
Technical Support Services Wi-Fi VoIP phone integration
802.11ac Wireless Access Point Integration Support
Progent's Cisco-certified wireless technology experts can help you to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Apple Mac Firewalls Security Contractors
Immediate Apple Mac Firewalls Consulting
Progent's CISM-certified security consultants can help you safeguard your Mac environment through expert support offerings such as performing security tests, recovery from virus and worm penetrations, setting up firewalls, integrating safe remote and mobile connectivity, installing monitoring software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the specific objectives of your corporate information system.
Microsoft Server Consolidation Remote Troubleshooting
Virtual Server 2005 Consultancy
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and powered by software originally developed by Connectix, delivers the power needed to accomplish hardware reduction, software upgrade, and server isolation tasks via virtualization techniques in an enterprise-ready IT environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at companies wishing to improve ROI in software development and testing, migration from legacy mission-critical software, and server consolidation. Progent's certified Virtual Server experts can help your business to assess and deploy Microsoft Virtual Server 2005.
Meraki CMX Support Outsourcing
Support and Setup Meraki 802.11ac AP Migration
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for centralized management.
Android printing Technology Consulting
Troubleshooting Android and Dynamics CRM integration
Progent's seasoned group of network consultants and subject matter specialists have years of background delivering remote and on-premises assistance for businesses of any size who need to integrate Android phones into their information systems so that users can be productive while on the go. Progent offers the breadth of skills to solve technical issues that involve numerous vendors and that represent a combination of legacy and current information technology. Progent offers affordable remote consulting to help you with any stage of designing, deploying, managing and troubleshooting your BYOD solution. Progent can provide as-needed technical support to help you to resolve particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT projects on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to show you how to manage and operate Android phones efficiently.
VMware NSX Hybrid Cloud Services
Specialists VMware VCDX certified
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to plan, deploy, test and administer a DR system based on VMware SRM and VMware NSX.
Urgent Small Business Computer Consulting Midsized Business
SMB Networking Consultancy Services
Progent offers IT services for medium size businesses who have 100 to 250 system users. The medium size company or work group has typically been an underserved segment of the market for network consulting services. The overhead and service delivery practices of major third-party service firms make them excessively costly for the ordinary small business or small medium business (SMB), which usually relies on a minimal IT budget with which to support an information system whose complexity and sophistication are frequently similar to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual office technology and 24x7 server monitoring, significantly reduces the network support expenses of an SMB while offering the small company with enterprise-level service from professional, world-class consultants with background in a broad array of small business technologies. If your medium size organization or small business is searching for levels of IT support appropriate for a medium size organization without budgeting big-company costs, call Progent.
Outsourcing Network Help Consulting Services
Professionals Full Service Outsourcing
Progent can deliver in-depth remote support for all technical areas common to today’s small business IT systems and offers an array of strategic, on-demand support services such as a part-time Chief Information Officer to offer advanced IT design and negotiating capability, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus protection as a managed service, project management for critical projects like site relocations oroperating system upgrades, connectivity consultants for building and maintaining high-performance and robust network infrastructure, certified security engineers to ensure data safety and compliance, disaster recovery experts to create business continuity strategies, and software developers to create, customize, or troubleshoot mission-critical application programs.
Remote Technical Support SMS Server Upgrade
SMS Server Migration Online Consulting
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and configuring software by making it simpler to copy system images, control mobile devices, and operate management tools. In addition to alerting you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT projects that cover processes that Feature Packs are intended to make more efficient. Progent's adoption and update services can minimize cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to develop sensible procedures and standards to manage handheld computers and smart mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that incorporates policies, processes and IT products to keep your IT computer system protected.
Top Quality Consultancy Project Design
Project Requirements Definition Specialist
For advanced project management assistance, Progent can provide the services of senior information technology experts with years of experience in technology management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise clients follow leading practices to make sure development or deployment projects are completed on schedule and within budget.
Exchange Server 2000 Remote Technical Support
Microsoft Exchange Network Consulting
Years of background with Microsoft's email products makes Progent among the most knowledgeable IT consulting firms in California for integrating messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses derive all the advantages of Exchange Server under typical situations including updating from Exchange 5.5 Server, migration from an ISP-provided or POP3 Email environment, and outsourcing your Exchange Server management.
Shared Computer Support Help Desk On-site Technical Support
Online Technical Support Shared Computer Support Help Desk
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve the most problems.
Microsoft Experts Active Directory Setup and Support
Windows 2008 Active Directory Support Outsourcing
Microsoft Windows Enterprise Directory demands significant field experience to integrate optimally across an enterprise. Progent’s Microsoft Premier engineers are skilled in planning, deploying, and troubleshooting sophisticated Enterprise AD projects. Progent’s areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with residual legacy version configuration objects in production Active Directory systems, and fixing unsuccessful configurations of Active Directory and Active Directory-associated applications.
CISM Security Security Oracle database administration Specialist
Consulting Oracle database administration
Progent can provide cost-effective online access to an Oracle MySQL DBA or software developer and can help businesses of all sizes to integrate and maintain MySQL within a dependable network environment that offers advanced performance, expandability, and security. Progent also has experience assisting businesses port databases from Oracle to MySQL.
Private Clouds for Small Businesses Engineers
ProSight Virtual Hosting Professional
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum degree of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are built upon mature virtualization techniques that enable small companies with multi- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Windows 2000 On-site Technical Support
Windows 2000 Server Support Outsourcing
Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2000 Servers and can simplify system administration, offer tech support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in setting up pilot programs to eliminate the technical risk involved with migrating to Windows Server 2003 by identifying possible hardware and application compatibility issues.
MCSE Expert Certified ISA 2006 Firewall Professional
ISA 2006 Firewall Consultancy
ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching platform for securing the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server consultants can help you plan, rationalize, pilot, implement, configure and support the Standard or Enterprise version of ISA Server 2006 on your network.
Microsoft Exchange 2016 Migration Computer Consultant
Exchange Server 2016 Migration Planning Computer Consulting
Progent can help you in any and all phases of your upgrade to Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
wireless IP phone integration Network Engineer
Technology Consulting Aironet 1700 Access Point
Progent's Cisco-certified wireless integration experts can assist organizations to configure, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Colocation Engineer
Software Consultants Branch Office
For corporations with branches in California or any area served by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco network consultants can provide a range of network support services such as project planning, Sarbanes Oxley compliance, office moves, corporate security, network architecture, local or remote emergency support, and troubleshooting for co-location hosting environments. A Progent IT consultant can help you design a multi-site network that makes smart use of collocation services and Internet data centers. Progent’s Microsoft Premier engineers can help large enterprises plan, integrate and support massive rollouts of the latest releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.
IT Outsource Office 365 Security
Word 2016 Technical Support Companies
Progent's certified Office and Office 365 consultants can assist companies to integrate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that offers quick ROI and enables improved business outcomes. Progent can help you to interface Microsoft Office or Office 365 apps with one another and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to fix compatibility issues with various versions of Office and can provide live online training to individuals and teams.
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