Greensboro, North Carolina Microsoft Premier Certified Exchange Support Experts
MS Exchange and Office 365 Implementation Architecture Help, Migration Consulting, and Expert Troubleshooting
Progent's Microsoft-certified consultants have over 20 years of experience assisting companies of all sizes to plan, install, and support messaging systems based on Exchange. For businesses in Greensboro North Carolina, Progent offers a range of economical Exchange Server support and maintenance services to make sure that your company's email solution features:
Data security and compliance
Inbound and outbound malware defense and content filtering
Convenient connectivity for telecommuters and mobile workers
Efficient management tools
Multi-media mail boxes with voicemail, IM, Presence, and video conferencing support
Dependable and high-speed backup and restoration
Tight coordination of both local and cloud resources
Progent's Exchange Server support and troubleshooting professionals can assist you to plan and execute non-disruptive upgrades from older email systems to a current Microsoft release. Progent's 64-bit upgrade consultants can assist you to evaluate the business benefits and costs of moving to a 64-bit edition of Microsoft Exchange Server and can assist you to create and execute an efficient upgrade strategy to a 64-bit release of Microsoft Exchange. Progent's Power BI integration experts can help you utilize information from Exchange files to build visualizations to produce interactive Power BI analytical reports and dashboards. Progent can also help your company to expand your Exchange-based messaging environment with the new generation of smartphones by offering wireless integration support services such as Apple iPhone integration and management and Android phone and tablet integration.
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 and on-premises Exchange systems. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical problems and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget. To learn more about Progent's consulting services for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.
Microsoft Exchange Server 2019 Integration Services
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook. For more information, visit Progent's Microsoft Exchange 2019 Server planning and configuration services.
Exchange 2016 Server Planning and Support
MS Exchange 2016's consolidated architecture allows simplified implementation and scale, higher utilization of hardware resources, and lower administration expense. MS Exchange Server 2016 offers tighter connectivity with Office 365, support for Windows Server 2016, faster I/O performance, enhanced DLP, and more rapid recovery, more extensive support for Apple iOS and Android mobile devices, comprehensive web-based management, and a more functional web client. Learn more details concerning Progent's Exchange Server 2016 consulting.
Microsoft Exchange Server 2013 Integration
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Exchange 2010 and delivers important innovations plus a revamped structure. These enhancements favorably impact vital facets of IT like manageability, availability, security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the advantages of upgrading to Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable remote support and management services for Exchange 2013. Learn more details concerning Progent's Microsoft Exchange 2013 Server support.
Exchange Server 2010 delivered game-changing technology for fault-tolerant, protected, unified communications. Relative to Microsoft Exchange Server 2007 or Microsoft Exchange 2003, Microsoft Exchange 2010 is less expensive to install and support, simpler to administer and expand, richer in capabilities, higher performance, less vulnerable to hardware breakdown, more extensive in its services for mobile users, and better equipped to guard sensitive information and defend against hacker assaults. Read more details concerning Progent's Exchange 2010 support services.
MS Exchange Server 2007 Consulting
Exchange 2007 is engineered to meet the demands for data security, anywhere connectivity, high performance, and dependability. MS Exchange 2007 provides built-in resilience that delivers world-class availability to keep your email environment operating smoothly, combat spam and viruses, and enable your company to be compliant with regulatory standards. Find out more about Progent's MS Exchange Server 2007 help.
Exchange 2003 Server Help
Microsoft Exchange 2003 delivers a reliable, scalable, and easy-to-manage infrastructure with round-the-clock messaging and collaboration plus low cost of ownership. Microsoft Exchange 2003 continues to be in wide use due to the fact that it enables a wide range of collaborative functions, including group scheduling capabilities, chat groups, and group folders, and in addition allows access to data across physical, logical, and protocol borders with features like IM, real-time data, and video conferencing. Though Microsoft has withdrawn support for the product, Exchange Server 2003 is nevertheless among the most widely used versions of Microsoft's Exchange family. Progent's consultants can help you to maintain your current Microsoft Exchange Server 2003 solution or migrate to a more advanced edition of Microsoft Exchange Server. Read more details about Progent's Exchange 2003 Server support services.
Exchange 2000 Server Support
Unlike MS Exchange 5.5, which has its own directory, Exchange Server 2000 uses Active Directory, offering a greatly administration and security model. Exchange Server 2000 still has a large installed base despite the fact that Microsoft has terminated support for the product. Progent's seasoned email professionals offer extensive experience working with Exchange Server 2000 and can assist your business to maintain your current Microsoft Exchange 2K solution or explain the business benefits of later releases of Microsoft Exchange and help you to upgrade affordably to a newer release of the industry's most successful email platform. Find out additional details about Progent's MS Exchange 2000 Server support.
Microsoft Exchange 2016 Migration Support
Progent's consultants can help you with any and all phases of your Microsoft Exchange 2016 upgrade including coexistence, piloting, mailbox migration, client remediation and management/end user training. Progent's Exchange consultants can help you to assess the strategic benefits of adopting Microsoft Exchange 2016, design and carry out an efficient migration, and deliver on-going troubleshooting. Progent can assist you to create an Exchange 2016 Server ecosystem hosted on on-premises and/or cloud-based datacenters. Learn more details about ways that Progent's MS Exchange 2016 Server migration consultants can assist you to upgrade cost-effectively from your legacy Exchange solution to MS Exchange Server 2016.
Microsoft Exchange 2013 Upgrade Expertise
Microsoft Exchange 2013 Server incorporates important improvements to Microsoft Exchange 2010 Server and offers powerful new functions plus a streamlined architecture. Progent's consultants can assist your business to upgrade to Exchange Server 2013 utilizing as much as possible of your existing infrastructure. Progent's experts can also assist you to integrate Microsoft Exchange 2013 Server with Lync 2013, SharePoint, and Office desktop or Office 365 for advanced collaboration support and eSearch capabilities. Find out how Progent's Exchange 2013 upgrade consultants can ensure that you migrate efficiently to MS Exchange 2013 for local, cloud-based, or hybrid deployments.
MS Exchange Server 2010 Migration Expertise
Progent can provide expert help for each step of your Microsoft Exchange 2010 migration including end-to-end project management services, site prep, project design and documentation, cost estimates of all new software and equipment needed, suggested sourcing, pilot testing at client site or at Progent's testing lab, managing temporary coexistence between MS Exchange Server 2010 and Exchange 2003 or 2007, implementation the solution, deactivating the previous servers, and webinar training for customer's IT group and end users. Read more about ways that Progent's Microsoft Exchange Server 2010 Migration Support can assist you to move economically and efficiently from your legacy Exchange Server environment to MS Exchange 2010 Server
Spam and Virus Filtering, Data Loss Prevention plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data leakage prevention and email encryption solution that incorporates the services and infrastructure of top information security vendors to deliver web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Loss Prevention.
Upgrade Support for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams consultants and Skype for Business integrators offer remote and onsite expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Teams or Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed topology; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange, SharePoint Server and Office or Office 365; configure HA solutions; interface Microsoft Teams or Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and verify a security strategy for your Microsoft Teams or Skype for Business deployment that is compliant with regulatory requirements.
Contact Progent for Exchange Server Consulting and Troubleshooting
If your North Carolina business is trying to find an Exchange Server consulting professional, call Progent at 800-993-9400 or refer to Contact Progent.
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Internet Security and Acceleration Server and offers a centrally administered Internet gateway that acts as a one-server solution for an array of security functions such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting features, allows customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can help you to plan and execute test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also help you to upgrade economically to Forefront TMG 2010 from any version of ISA Server.
Progent provides live remote instruction for an array of client apps and environments such as Microsoft Office Excel, Word, Access and Project plus Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction provides the advantages of traditional physical classroom seminars, including instant interaction between students and trainers, but avoids the costs of transportation and the hassle of trying to synchronize the schedules of multiple trainees. Offered to single students or classes of any size, Progent's live online training allows the instructor to conduct the class from a remote office while the students can be dispersed throughout an office or across the country. Virtual training utilizes powerful learning mechanisms such as virtual white boards, real-time questions, and collaborative applications. Sessions can be brief and personalized to specific topics or extended in duration and broader in coverage.
Progent's Microsoft-certified failover clustering consultants can help you to assess the benefits of deploying Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery strategy, assist you to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and show you how to centralize the administration of clustered servers.
Progent's CCIE-certified network infrastructure consultants can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and troubleshooting services to help you to design, configure, administer, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's consultants can also assist you to plan and deploy hybrid networks that combine local and cloud-based resources and that provide easy access, advanced security and compliance, unified management, and dependable performance for all your wired and wireless devices.
Progent can help your business to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from an older device and application management solution or assist you to modify your existing SCCM 2012 environment to accommodate your evolving IT requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
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Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware appliance built by Barracuda or a software-based appliance with similar functionality but which uses your own storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to help you to plan, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda Backup.
Progentís high availability inter-site connectivity and 24x7 system connection engineers can help small companies create fault tolerant Interoffice connectivity by means of fully redundant networks with transparent failover. Progentís CCIE engineers can plan and deploy high-availability Inter-office networks based on zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical non-stop interoffice connectivity.
SQL Server 2016 offers significant improvements in speed, scale, security, availability, BOYD integration, and integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to assist organizations of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget.
Progent can help you to plan and manage hybrid environments that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that utilize local IT assets as well as cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience delivering advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Progent's Computer Help Desk Call Center Outsourcing Services for desktop technical support are intended especially for small businesses who require fast access to a Help Desk Call Center with professional phone support and effective escalation capability but who must work within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud integration, supports the most popular smart phones and tablets, allows one-time sign-on with Microsoft Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the broad knowledge and experience to address the many technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the return on your investment in this mission-critical product.
Progent's Microsoft-certified consulting engineers can help you to assess the value of Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 Server that will offer quick return on investment by improving your workers' efficiency, lowering the expense of equipment and support, simplifying administration, and consolidating your key communications technologies.
Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any aspect of information system security. Progent can help implement cost-effective security systems that protect a small office against advanced threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate local, online, and mobile users sharing network resources spread across multiple physical datacenters and various clouds.
Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that enables small businesses to make the move from the older stand-alone on-premises datacenter to the new hybrid computing paradigm that combines both local and cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to determine the possible productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud model for your network environment. Progent can provide full-service project management so you can plan and carry out a smooth migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide as-needed consulting help, technical support, and customized training.
Progent's certified ISA Server consultants have long backgrounds configuring ISA Server-based security installations for information systems with many offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without overly limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Wi-Fi site survey and predictive modeling help you to design, implement and debug a Wi-Fi network optimized for your facilities, providing your business a wireless solution that delivers the reception, speed, density, QoS, security, and roaming capability your business requires. Wireless site survey services from Progent include remote predictive analysis for designing a wireless network and on-premises site survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi LAN.
For smaller organizations, computer security and information assurance and regulatory compliance can be excessively complex to master yet too dangerous to ignore. The largest biggest enterprises have been breached, and the top cloud services have occasionally been taken down. It seems like there's nowhere to hide. Progent makes it affordable for small and midsize organizations to carry out critical IT security tasks successfully by offering the advantage of billable time to the nearest minute with no minimum charge for online help. You have the help of a world-class computer consultant to deliver just the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any aspect of network security including security assessments, virus screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a complete security strategy.
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to complete your move rapidly and economically. Progent's Exchange 2007 help, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007.
Progent's Citrix-accredited engineers can assist your company to understand the strategic advantages of XenServer and other Citrix platforms, and can help you to design, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current XenServer environment and help you to enhance consolidation, performance, security and compliance, availability, and disaster recovery.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and fixing Microsoft SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to help you to fix critical problems detected by Microsoft SCOM 2012.
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Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and fixing SCOM environments and offer companies of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to help you to fix serious issues detected by Microsoft SCOM 2012.
Progent applies no minimum fee and asks no monthly commitment for support services delivered during regular business hours. Progent's small granularity does away with big bills for quick repairs so you won't be tempted to permit minor problems to fester.
Microsoft Dynamics GP allows you to expand and manage your company more efficiently by offering deep access to strategic data and a fast return on investment. Microsoft Dynamics GP offers important productivity benefits such as its ability to expand the presence of your company, handle your accounting, computerize financial operations, standardize procedures across your business, refine inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and maximize cash flow. Progent can help you configure and manage a reliable, safe server and communications foundation to support Great Plains, and can offer experienced Dynamics GP consultants to help you reap the full benefits of your Dynamics GP software.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your current Windows 2K Servers and can streamline network management, provide technical support and repair, and enhance security. Progent can also show you how to design, justify, and execute a strategy to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in designing pilot installations to eliminate the technical risk associated with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes located on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and on budget.
Progent's Microsoft Premier professionals offer world-class support for major deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange Server 2007 installations or updates and can supply onsite personnel to assist enterprises with installations of Microsoft Exchange in the or any region covered by Progent's engineers.
Progent can provide affordable online support from engineers with expertise in a broad range of products and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and smartphones. Progent can provide expertise for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to implement, upgrade, or troubleshoot data backup systems for a variety of environments including on-premises, edge to datacenter, cloud, or hybrid.
Progent's CISSP-certified network security experts can help businesses of all sizes with any facet of information system security. Progent can implement cost-effective cybersecurity solutions that guard a small business against advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile clients accessing network resources spread over a mix of physical sites and public and private clouds.
Progentís Shared Call Center service allows your business to share the load for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution based on the top shared PSA platform for managing service requests, ticketing, ownership, status tracking, and reporting.
Email Guard from Postini offers constantly upgraded spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your organization is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Management services through Progentís E-Mail Guard anti-spam and virus defense aggregation program. Progentís expert email protection professionals can show you how to create an email protection plan that includes antispam and virus protection technologies and policies.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local service firms who provide scant documentation or specifics of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation sent by each consultant to each client. The discipline of documenting and organizing service activity results in more effective support and avoids a variety of common problems such as when a service client is effectively held captive to a consultant who wonít let go of the keys to the kingdom.
Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN calling. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration via integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support services to assist you to maintain and troubleshoot your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade.
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's economically priced network service programs, small and midsize organizations can choose a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Operations Manager to offer small company networks world-class availability, protection, and performance.
The server cluster feature set incorporated into the high-end editions of MS Windows Server 2008 is radically re-engineered to streamline the installation, configuration, and maintenance of server clusters that provide improved levels of system availability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster verification, revamped configuration and installation, improved cluster administration, new cluster infrastructure for maximum availability, hardened security and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the advantages of Windows clustering, plan and execute a deployment, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and support services, and produce and test a business continuity procedure.
Progent's veteran team of IT consultants and subject matter specialists have years of experience providing online and onsite assistance for businesses of any size who need to integrate Android phones and tablets into their IT networks so that users can be productive while on the go. Progent offers the range of know-how to resolve network issues that involve multiple manufacturers and that represent a mix of legacy and current information technology. Progent offers cost-effective online technical support to help you with any stage of designing, implementing, managing and troubleshooting your BYOD solution. Progent can deliver occasional support to help you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic network projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid networks and offers support for operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or individual classes to show you how to manage and operate Android phones and tablets securely and productively.
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's certified wireless experts can help organizations of all sizes to design, implement, manage and repair Cisco Aironet wireless access point solutions to provide the throughput, coverage, density, expandability, security and ease of management required for seamless connectivity between wireless and wired network infrastructure. Progent offers efficient remote and onsite support for both legacy and new-generation 802.11ac Aironet APs and Progent can help you design and manage wireless solutions that include indoor and outdoor Aironet access points.