Greensboro Consulting for IT Service Firms
Transparent Short-Term IT Support Assistance
Progent's Consulting, Help Desk Call Center, and Ticketing Support for Network Service Firms in Greensboro
Progent’s consulting support for IT service firms in Greensboro North Caroline allows you to provide your clients Progent's consulting and Help Desk support under your own branding as a transparent supplement to your in-house network services team. This can help you grow your client base, fill out your service catalog, satisfy your clients, and improve your profits.
Progent’s nationwide roster of network experts, PC integration and troubleshooting specialists, IT admins, and cybersecurity professionals have worked as seamless extensions to the support groups of some of the world’s biggest IT service businesses. Progent’s breadth and depth of technical knowledge enables you to widen the capabilities of your IT service practice, and Progent’s close integration with your support team lets you strengthen and preserve your branding.
Progent is a network support firm with 20 years of background providing online consulting services to small and mid-size companies. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco-certified CCIE network infrastructure experts of any private computer services firm in the world. Progent has provided remote IT support and consulting to clients in every state in the U.S. (Refer to testimonials from Progent's customers.)
Reselling Progent's Services With Your Branding
Progent's consulting program for IT service organizations features seamless resale to your customers of professional IT services. Progent bills your firm directly and works under your direction to provide your clients consulting and support services under your branding. In addition, Progent has a low-cost Extended Hours Support Service for clients who require access to 24x7 technical support.
Help Desk Call Center and Ticketing Services for IT Service Firms
Ticketing systems are fundamental to an effective service desk. But full-featured ticketing systems are not just expensive to license and staff, but also a hassle to configure and manage. Smaller IT service firms do not have the required resources. Progent's Call Center and ticketing solution offers IT support firms an affordable way to retain their own branding while providing their clients responsive desktop support services built around a best-of-breed ticketing platform and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Organizations
Progent's Help Desk and ticketing solution for IT support organizations leverages Progent's sizable investments in advanced ticketing software, an online desktop services team, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can establish communications with your current ticketing platform. The standard and optional features available with Progent's Service Desk and ticketing services allow your IT service firm to expand your support workload, the diversity of technical issues your business can take on, the locations you can service, and your overall availability.
Key features of Progent's Call Center and ticketing solution for IT support organizations include:
- Progent's remote desktop service team provides Level 1 end user help with 1-hour SLA to begin work during standard work hours.
- Standard support hours are from 5am to 7pm PST, five days per week.
- Extended hours support is available at extra cost.
- Optional on-premises service in major metros is available throughout the US at extra cost.
- You keep complete control of your customers and invoicing.
- Your clients enter incident reports using your branded web portal, a toll-free phone number, or by directing a message to your assigned email address.
- Each customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Firms
Progent's consulting for network service organizations allows you to become a sole source for virtually all IT expertise your customers may need. You can build your team and strategic in-house competencies at your own pace without being forced to say no to opportunities due to a gap in expertise or the absence of personnel.
Important aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent acts as a seamless supplement to your internal support group, responding to your management, and invoices you instead of your client.
- By-the-Minute Billing: Progent charges by the minute to minimize expenses.
- Extensive Documentation: Progent utilizes an advanced documentation platform to ensure that all IT services performed are fully documented. This makes it easy for your IT support organization to transfer account assignments to internal personnel when you have enough staff and appropriate skill sets.
- Safely Expand Your Service Practice: You can quickly and efficiently accept additional opportunities outside your main fields of excellence and open additional geographies without exposure to the risks associated with increasing your full-time staff too quickly.
- Strengthen Your Brand: You can improve your mind share as a full-spectrum network support provider by delivering more services to more customers using your own brand.
- Add to Your Services Catalog: Progent can provide top-tier expertise in a broad range of technologies and can be a reliable resource for growing your IT support business.
- Fast Problem Escalation: Thanks to a sizable team of senior IT experts available, Progent can transition quickly from Tier 1 to Tier 3 support so even the toughest issues get resolved promptly.
- Keep Your Clients Satisfied: Satisfied clients stick. By teaming with Progent, you can continue delivering solutions without ever requiring clients to seek expertise outside the fold.
- Online Technical Support Experts: For two decades, Progent has provided online IT support from Help Desk services to high-level consulting. Efficient remote support cuts costs and produces fast results.
- Top Certifications: Progent’s engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants have earned top certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Greensboro, North Caroline Organizations
Progent's seasoned roster of certified engineers can deliver Greensboro, North Caroline organizations a wide array of remote technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- AD Design
- Microsoft 365 Configuration
- Microsoft Dynamics GP Customization
- Microsoft Azure, AWS, Google Cloud
- Remote IT Support
- Telecommuter Support Services
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Experts
- Security and Compliance Expertise
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Tech Support
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Expertise
- Virtual Server Automation
- Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- Smartphone Management
- iPhone Support
- Google Android Phone Management
- Ransomware Defense and Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Phones and Telepresence
- Skype for Business and Teams
- Wi-Fi Access Point Configuration
- WiFi Site Assessments
Learn More About Progent's Reseller Program for Network Service Firms in Greensboro, North Caroline For additional information about Progent's reseller program for IT service firms in Greensboro, North Caroline, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Remote Access IT Services
VPN Technology Consulting Services
Cisco's security and remote access technology for small to medium sized companies offer a complete array of easy-to-administer security hardware and software to help you protect your entire information system. Cisco's VPN line includes routers, firewalls, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your business goals.
Microsoft Certified Expert Office 365 migration PowerShell Consultant Services
Microsoft Certified Partner Office 365 Exchange migration Technical Consultant
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and on-premises Exchange systems. This allows you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of designing, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on schedule and within budget.
Active Directory Assessment Consultants
24/7 ProSight Network Asset Report Engineers
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their network. Based on some of the top remote monitoring and management tools in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the configuration of your core network devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable and more secure Active Directory implementation. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost network management, better compliance with data security regulations, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and less downtime.
Juniper J2320 Router Firewall Network Install
Open Now Compliance Auditor Juniper J Series Gateway
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Office SharePoint Server 2010 Network Engineer
Best Microsoft Office SharePoint Server 2010 Support and Setup
Progent’s Microsoft-certified experts can provide small and midsize companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a common location for your workers or customers to connect to, organize, share and manipulate relevant information, documents, and applications and to interact with one another. It enables quicker and more intelligent decisions, more effective access across groups and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge available within and outside a business network. Windows SharePoint Services connect employees, customers, teams and major tasks with the data they’ve created in a way that makes data easy to find, download and re-use.
Outsourcing Cisco VoIP Phones and Collaboration
24x7 Network Consultants Cisco SIP phones
Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco SRST systems for survivability.
Office Word Services
24-7 Office Word for Mac Programming Firm
Progent's certified Office Word and Office 365 Word experts can provide a broad range of economical online support services to help your organization to manage your existing Microsoft Office Word environment or assist you to move to a newer version of Office Word. Support offered by Progent's Word experts include VBA software development, isolating and fixing compatibility problems between different versions of Office Word, interfacing Office Word with different Microsoft Office applications such as Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training classes tailored for individuals or groups.
Windows Server 2016 VM Load Balancing Outsourcing
Windows Server 2016 Storage Spaces Direct Network Consultant
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
Top Quality Remote Technical Support Altaro VM Backup Restore
24/7 Altaro VM Backup Disaster Recovery IT Consulting
Altaro VM Backup offers small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and vCenter for handling larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad array of services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
24x7 Computer Consultants SQL Server 2019 Always Encrypted
SQL Server 2019 Migration Professional
Progent's certified SQL Server 2019 consultants can help you to assess the business case for upgrading to SQL Server 2019 and can provide rapid remote or onsite contact with consulting experts in solution planning and deployment, application programming, SQL Server management, and network security.
Check Point 23000 Firewalls Network Consultants
Check Point 3000 Firewalls Auditing
Progent's Check Point firewall consultants can help you design, configure, and administer firewall solutions built around Check Point Software Next Generation firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation firewalls.
Microsoft Exchange 2000 Upgrade Network Engineer
Microsoft Certified Exchange 2000 Server Upgrade IT Consultant
Progent is one of the most qualified network support companies for integrating email systems based on Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the benefits of Microsoft Exchange Server 2000 under common situations including updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Mac Network Security Specialist
Apple OS X Infrastructure Professionals
Progent's certified security consultants can help you protect your Apple Mac environment through professional support offerings such as running security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure remote and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy appropriate for the particular goals of your corporate network.
Microsoft Exchange 2003 Upgrade Remote Troubleshooting
Remote Exchange 2003 Upgrade Technology Consulting
Progent's Microsoft Premier engineers can provide expert consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can help you prepare for multi-location Exchange Server 2007 rollouts or upgrades and can supply onsite personnel to assist enterprises with deployments of Exchange Server in the or any region served by Progent's consultants.
Microsoft Windows Server Essentials Technology Professional
Windows Server Essentials Launchpad Consultant Services
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small businesses to transition from the traditional physical in-house datacenter to the modern hybrid networking paradigm that includes local and cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to assess the potential productivity and cost benefits of migrating to WS 2012 R2 and adopting a hybrid local/cloud-based model for your computing ecosystem. Progent offers comprehensive project management to help you design and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting, technical support, and customized training.
Microsoft Office Technical Support Organizations
Server Support Microsoft Office System
Progent’s IT outsourcing services offer budget-friendly computer consulting for small businesses. Whether it involves planning network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or building an on-line business application, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing IT support expenses to grow in a more linear and manageable fashion than is possible by building up a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system foundation for your critical business software based on Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Emergency ProSight Virtual Hosting Consultants
Virtual Machine Hosting Consulting Services
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's servers in an environment that delivers the highest degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management services are built on proven virtualization architectures that enable small companies with multi- platform environments to save dramatically on the expense of capital equipment, infrastructure support, and network administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
24x7 Hyper-V 3.0 Virtual Server Specialist
Microsoft Hyper-V 3.0 Virtual Machines Online Consulting
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in critical areas including multitenancy, agile infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and manage virtual servers to cut IT expenses and enhance productivity.
Microsoft Certified SharePoint Network Consulting
Emergency Microsoft Office SharePoint Server 2007 Online Consulting
Progent’s Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for intelligently connecting people, groups and information. SharePoint Server provides a central spot for your employees or clients to connect to, manage, share and manipulate useful data, files, and software and to interact with other people. Microsoft SharePoint allows faster and better decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the data they’ve developed in a way that makes data easy to find, download and re-use. Progent's SharePoint consultants can assist you to maintain your current SharePoint ecosystem or upgrade to the current release of SharePoint.
Blackberry Consultancy
BlackBerry Redirector Consultants
Progent offers the services of RIM BlackBerry-certified experts who can assist small companies to plan, administer, and repair BlackBerry technology affordably and effectively, doing away with the need for an in-house BlackBerry specialist and minimizing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, offers small and mid-size companies a cost-effective option for incorporating BlackBerry devices and software seamlessly into their information network.
Consultant Services Remote Monitoring and Reporting
System Center Operations Manager Specialist
Mid-sized companies can enjoy all the benefits of Operations Manager and have fast access to Progent’s Microsoft and Cisco Certified IT consulting experts. Thanks to Progent's economically priced network service programs, medium-size businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and remote troubleshooting. For companies with mission-critical environments who need non-stop networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide medium-size company networks world-class availability, protection and productivity.
UNIX Online Small Office Computer Consultant
Tech Consultants UNIX Online
Progent provides nationwide remote technical support and consulting services for companies who operate Sun Solaris environments or whose information systems feature a mix of Solaris and Microsoft products. Remote technical support offers maximum return for your information technology dollar by preserving user productivity and limiting the time charged for computer repair services. Advanced remote access tools and skilled service specialists and engineers allow Progent to handle most network problems without squandering time and money by traveling to your location. In most of situations your network issues can be dealt with over the phone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security specialists to help you with the toughest network problems.
Enterprise Windows 2000 IT Specialists
Enterprise Security Networking Consultants
For enterprises with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Premier network consulting experts and certified Cisco system consultants offer a variety of network support services such as project management, SOX compliance, office moves, corporate security, system design, local or phone-based emergency support, and troubleshooting for colocation hosting facilities. A Progent IT architect can show you how to design a multi-office information system that makes efficient use of collocation services and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises plan, integrate and maintain major rollouts of the latest releases of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can assist you to configure Cisco technology for connectivity solutions that combine basic, high-speed, integrated, and remote networking.
Windows Server 2016 Storage Spaces Direct IT Consultant
24/7 Windows Server 2016 and SCVMM Support and Setup
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Microsoft Expert Non-stop Clustered Servers Network Consultants
Windows Cluster Help and Support
Progent provides Microsoft Windows Cluster Server expertise to help your business deploy high availability server clusters that can provide 100% operation. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By assisting you t build high availability server clustering solutions powered by Windows Server 2003 Cluster, Progent’s Premier Windows engineers ensure that your zero-downtime server clusters are set up to optimize the competitive advantage of your computer network.
Online Consulting Network Management
Implementation Support Cisco Network Management
Progent's Cisco-Premier network engineers can assist you to run Cisco's management utilities alongside a selection of powerful third-party products to build a comprehensive network management solution in order to keep your network running smoothly, conserve expensive resources, guard your data, revive quickly from hardware breakdown or malicious assaults, and enable you to add or reassign valuable resources intelligently and affordably as your business evolves.
Security Auditing WatchGuard Firebox T-Series Firewall
WatchGuard Firebox M370 Firewall Security Auditing
Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.
Cisco VoIP Phones and IM Consulting
Cisco VoIP Computer Consulting
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Unified CM Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Operations Manager Support and Integration
Remote Support Microsoft Operations Manager
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent’s Microsoft certified IT support professionals. With Progent's affordably priced network service programs, mid-size businesses can select a simple co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business networks enterprise-class reliability, security and performance.
Ubiquiti UniFi access point Technology Professional
Consultant Ubiquiti Security Gateway
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices running across multiple sites with any number of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi professionals who can assist your organization to determine the value of Ubiquiti’s UniFi technology for your business and help you to design, deploy, manage, and maintain your UniFi solution.
Microsoft Exchange 2010 Migration Consultancy
Microsoft Exchange 2010 Migration Specialist
Progent's Microsoft and Cisco-certified network experts can help your organization to assess the benefits of Microsoft Exchange 2010 for your company and can help you to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining administration, and consolidating your vital communications technologies.
Urgent Computer Consultants Cisco VPN
Remote Support Services Remote Access
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to expand with your changing business requirements. Progent’s Cisco-Premier network consultants are familiar with Cisco’s comprehensive line of hardware and software aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco technology to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.
Great Plains Migration Support and Help
Microsoft Certified Partner Dynamics GP Power BI Remote Support Services
Progent can show you how to prepare and implement a smooth migration to Microsoft Dynamics GP so that you preserve your data, improve your security, modernize your analytics, take complete advantage of Microsoft Office support, and reduce productivity interruption by designing and following a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom line-of-business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
NetApp MetroCluster Troubleshooting Services
NetApp Disaster Recovery Consultants
Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver online or on-premises support for NetApp's entire line of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage deployments efficiently based on leading practices.
ISA 2000 Server Support Services
Consultant Microsoft Firewall
Progent’s Microsoft certified professionals provide small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by outside and internal threats. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through expert planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
Internet Security and Acceleration Server Support
ISA Server Consultant Services
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can assist you to design, install, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and manageability that your company requires.
Small Business Computer Support For Small Offices
Small Business Computer Consulting
Progent delivers the help of Microsoft and Cisco-Premier IT consulting experts to offer customers affordable alternatives to help companies maximize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to nationwide enterprises, Progent's expert engineers can help you improve your network's e-mail infrastructure, protection, reliability, performance, and network administration.
