For immediate remote assistance with network security problems, businesses in Greensboro North Carolina have access to world-class troubleshooting from Progent's certified security professionals. Progent's remote service staff is available to provide effective and low-cost assistance with security problems that are impacting the productivity of your IT network. Progent's security consultants are premier to provide help for systems based on Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can deliver world-class guidance for critical cybersecurity and restoration solutions such as AI-based EDR (End Point Protection and Response), Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-premises backup. Progent's wide selection of consulting services addresses firewall configuration, email security, protected system infrastructure, and business continuity planning. Progent's technical support team has earned the industry's most advanced security certifications including GIAC and CISSP.

Progent offers online security support services on a by-the-minute model with no minimum minutes and without extra charges for setup or off-hour support. By charging per minute and by delivering top-level expertise, Progent's billing structure keeps expenses low and avoids scenarios where simple solutions entail major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT staff may take longer to recognize a breach and are least able to mount a rapid and coordinated response. The more lateral movement ransomware can manage inside a target's system, the longer it takes to restore core IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist you to complete the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can assist you to locate and quarantine breached devices and protect undamaged resources from being penetrated. If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Are We Supposed to Do Now?
Cybersecurity ConsultingIf your business is currently fighting a network security crisis other than ransomware, visit Progent's Emergency Remote Computer Help to find out how to get fast aid. Progent maintains a team of seasoned network security specialists who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to protect against future attacks.

For companies that have prepared carefully for an attack, the step-by-step post-attack handling procedure promoted by Global Information Assurance Certification is Progent's preferred method of handling a serious security incident.

Overview of Progent's Security Services
Coordinating data protection plus planning for recovering vital data and functions after an attack demands an on-going program involving a variety of tools and procedures. Progent's certified consultants can help your organization at any level in your efforts to secure your information network, ranging from security audits to designing a complete security strategy. Important technologies supported by Progent's security engineers include Security Planning and Prevention, Information Restoration and Security Forensics, and Outsourced Filtering of E-mail-Based Attacks.

Planning and Building Protected Environments
Any organization ought to have a thoroughly thought out security plan that includes both preventive and responsive elements. The proactive strategy is a collection of precautions that works to reduce vulnerabilities. The reactive strategy specifies activities to help security staff to assess the losses resulting from a breach, remediate the damage, record the experience, and revive business functions as soon as feasible. Progent can advise you how to build protection into your business operations. Progent can set up scanning utilities, define and execute a safe computer infrastructure, and recommend procedures and policies that will maximize the protection of your network. Progent's security professionals are ready to assist you to set up a firewall, deploy secure offsite access to e-mail and data, and install an efficient virtual private network (VPN).

If you are looking for an affordable way for jobbing out your security management, Progent's Round-the-clock Network Support Services include non-stop online server tracking and fast response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud-based resources and that are compliant with regulatory security standards. (Find out about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

System Recovery and Failure Analysis
Progent offers skill in restoring systems and computers that have been compromised, are suspect, or have stopped working because of a security penetration. Progent can show you how to evaluate the losses resulting from the assault, restore normal business operations, and recover data compromised as a result of the breach. Progent's security engineers can also perform a thorough forensic evaluation by going over activity logs and using a variety of proven forensics tools. Progent's background with security issues minimizes your off-air time and allows Progent to propose efficient ways to avoid or contain new attacks.

Ransomware Cleanup and Recovery Expertise
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to rebuild an information system damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock. To learn more, see ransomware cleanup and recovery services.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home (WFH) staff members typically use their personal devices and often work in a poorly secured physical area. This situation increases their susceptibility to cyber threats and calls for judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the creation of policies built on leading practices. Progent's veteran team of telecommuter support consultants can assist you to plan, deploy and manage a compliant cybersecurity solution that protects critical IT resources in environments that incorporate remote workers as well as hybrid workers.

Patch Management Services
Progent's managed services for patch management offer organizations of any size a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving information system. Besides maximizing the security and functionality of your computer network, Progent's patch management services free up time for your IT team to concentrate on line-of-business initiatives and tasks that derive the highest business value from your network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat defense platform that features AI software and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in a few minutes to defend popular endpoints against increasingly sophisticated cyberthreats including ransomware, familiar and brand-new malware, trojans, hacking tools, RAM exploits, malicious scripts, destructive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial endpoint response software deployed by Progent to provide control and visibility of a client's network in the first stages of a ransomware emergency. For additional information, see Progent's SentinelOne-powered Extended Detection and Response services.

Expertise with Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports continuous, concurrent, automated testing of your internal and perimeter network so you can expose, prioritize, remediate, and confirm security vulnerabilities before malicious hackers can take advantage of them. Progent offers the expertise of a NodeZero Certified Operator who can help you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure so you can determine your present security posture. Progent's NodeZero experts can also assist you to strengthen your existing network security and can help you to design and deploy a unified cybersecurity strategy that simplifies management and delivers maximum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To find out more information about Progent's vulnerability analysis solutions based on on NodeZero's PEN test products, see Consulting Support for NodeZero's PEN Test Products.

Stealth Penetration Security Evaluation Services
Stealth penetration checking is an important part of any overall network security strategy. Progent's security experts can run thorough intrusion checks without the knowledge of your organization's in-house network support resources. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion detection warnings and event history monitoring are correctly configured and actively observed. Progent can provide ongoing autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and unsound IT product defaults can be chained together by threat actors into the multi-vector attacks typical of modern variants of ransomware. Learn more about Progent's Stealth Penetration Evaluation Experts.

Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight series of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's next generation behavior-based machine learning technology to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the entire malware attack progression including blocking, identification, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and track your backup operations and allow non-disruptive backup and fast restoration of critical files/folders, applications, images, and VMs. ProSight DPS lets your business avoid data loss resulting from hardware failures, natural calamities, fire, malware like ransomware, user error, malicious insiders, or software bugs. Managed backup services in the ProSight DPS portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these fully managed services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to provide centralized control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, whenever you log into a protected online account and give your password you are asked to confirm your identity on a device that only you possess and that uses a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized as this added means of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may designate several validation devices. To find out more about Duo two-factor identity validation services, refer to Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Learn more about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's veteran consultants can provide unique expertise in key facets of network protection including:

Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with security auditing tools like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of automatic network tests to uncover potential security gaps. Progent has broad experience with testing tools and can assist you to understand assessment reports and respond appropriately. Progent's certified security engineers also can perform web application testing and can conduct thorough evaluation of corporate-wide security to determine your organization's compliance with major industry security standards including HIPAA, NIST, and ISO 17799. In addition, Progent can assess the strength of your wireless protection including stationary wireless appliances as well as portable devices. Get additional details about Progent's Information Risk Evaluation and Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver in-depth consulting support for Cisco's complete family of security and VPN solutions such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, and Catalyst family switches. Find out the details about Cisco Security, VPN and Wireless Consulting.

Other Firewall and Virtual Private Network Solutions
As well as supporting a broad array of security solutions available from Microsoft and Cisco, Progent offers organizations of any size top-level engineering services for products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

CISM Security Support Services
Certified Information Security Manager (CISM) Consultants for Greensboro North CarolinaCertified Information Security Manager (CISM) identifies the basic skills and international standards of service that information security professionals are expected to achieve. CISM offers business management the confidence that consultants who have earned their CISM have the experience and knowledge to provide efficient security administration and consulting services. Progent can provide a CISM-certified consultant to assist your enterprise in critical security disciplines such as data protection governance, vulnerability assessment, information protection program control, and incident response support.

Read the details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Premier Network Security Experts for Greensboro North CarolinaProgent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP certification as a result of demonstrated experience, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity management procedures, security architecture and models, access control systems, applications development security, business processes security, physical security, encryption, communications, Internet security, and disaster recovery planning.

Read the details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Greensboro North CarolinaProgent's ISSAP Premier security experts have earned ISSAP status following thorough examination and substantial hands-on work with information security architecture. ISSAP consultants have acquired in-depth knowledge of access management systems and techniques, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your company with all aspects of secure network architecture.

Find out additional information about Progent's ISSAP Accredited Secure System Architecture Consulting Support.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to help your enterprise to utilize current system security engineering theory and techniques in system development, evaluate system security designs based on security engineering leading practices, produce cohesive system designs that incorporate compliant security mechanisms for all critical system functions, define effective configuration strategies to deliver operational security, perform in-depth risk analysis, and propose realistic security models that balance your operational goals with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Consulting Services
Certified Information Systems Auditor Engineers for Greensboro North CarolinaThe Certified Information Systems Auditor accreditation is a prestigious qualification that signifies mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA credential has consultants pass an extensive test overseen by the ISACA professional association. Progent can provide the expertise of a CISA-Premier security professional trained to assist businesses in the areas of IS audit services, IT governance, systems and infrastructure planned useful life, information technology support, safeguarding data resources, and business continuity preparedness.

Read more details concerning Progent's Certified Information Systems Auditor Professional Services.

CRISC Risk Management Specialists
CRISC-certified IT Risk Engineers for Greensboro North CarolinaThe Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate a consultant's ability to plan, deploy, and maintain IS controls to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity plan based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget. Progent's risk mitigation expertise is complementary to the services provided by Progent's CISA-Certified security engineers for objectively assessing your IT control mechanisms and also with the services of Progent's CISM-certified experts for implementing company-wide security policies.

Read more details concerning Progent's CRISC-certified Network Risk Mitigation Services.

GIAC Professional Expertise
Network Security Engineers with GIAC (Global Information Assurance Certification) for Greensboro North CarolinaGIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of network security experts. GIAC's goal is to assure that a certified professional possesses the knowledge appropriate to provide services in critical areas of system, information, and software security. GIAC accreditations are acknowledged by companies and institutions around the world including United States National Security Agency. Progent can provide the expertise of GIAC certified consultants for any of the security disciplines addressed within GIAC accreditation topics such as auditing perimeters, security incident response, intrusion detection, web services security, and security information and event management (SIEM) solutions.

Learn more information about Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Help
If your organization is situated in Greensboro North Carolina and you're looking for computer security expertise, telephone Progent at 800-993-9400 or go to Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services




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