Expanding your telecommuter workforce may have a major effect on network architecture, security, and corporate culture. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Greensboro organization to pick the right tools and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide services that go from as-needed expertise for getting you over occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can assist Greensboro, North Caroline companies to with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed for a remote work environment can be particularly complex if you must accommodate a mix of personal equipment such as desktop computers and laptops, Internet routers, and Wi-Fi APs from different vendors and with a variety of operating systems and firmware releases. Progent's experience providing remote support for both legacy as well as modern technologies in remote office venues enables you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for implement essential updates. Services available from Progent to help you to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network connectivity allows you to establish a secure connection for authorized remote employees to use IT assets situated at your corporate datacenter or in the cloud. Progent can help you to configure and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your at-home workers to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a wide selection of devices including Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable a teleworker to view and interact with a data center computer's desktop. This technology gives network managers significant control over the digital environment of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home computer networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent offers top-tier remote support for setting up routers from all major manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and guests, are frequently utilized by telecommuters to access their router for work. This can create throughput as well as cybersecurity issues. Progent can assist you to resolve these problems by delivering services that include Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet access methods impact the speed and reliability of connections between at-home workers and the company data center. Line-of-business applications might demand backup Internet access in the event the normal connection breaks. Progent offers guidance for selecting service providers, picking sensible bandwidth and data volume bundles, and integrating high-availability Internet connections. See Internet access solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Greensboro, North Caroline company, phone 1-800-993-9400 or refer to Contact Progent.