Fast and Affordable Remote Support for Greensboro North Carolina IT Networks
Urgent Remote Consulting for Greensboro NetworksFor organizations located in Greensboro North Carolina, Progent provides remote help for networks based on Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have delivered online troubleshooting to companies in all 50 states in the United States. (Refer to recommendations from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-certified engineers to solve challenging networking issues, as well as the services of CISA and CISSP-qualified cybersecurity experts to help with high-level security design and diagnostic issues.

Progent's remote technical support experts provide exceptional leverage because they possess the practical background and have access to the advanced tools necessary to resolve the majority of information system problems rapidly. This lowers immediate expenses since solutions require fewer chargeable minutes. Remote support also avoids the cost of sending an engineer to your site. Your organization benefits additionally with indirect costs by reducing or eliminating network downtime and related losses due to business discontinuity, upset customers and vendors, idle workers, and de-focused management. Progent's extensive remote technical support experience is especially helpful for organizations that rely on public clouds for vital infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises tech support may not be an alternative.

Progent's pricing model for online support is structured to leverage your network support dollar. Progent charges on a per-minute basis for telephone-based assistance, so you pay exclusively for the services that you actually get. Unlike many online service companies, Progent imposes no service activation charge or minimum job duration. Progent's one-minute billing unit and simple model for pricing prevent scenarios where speedy. minor solutions manage to turn into big tabs. Progent's skill at solving problems quickly means your business saves money.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has mastered an array of optimized tools and field-proven methodologies which ensure the maximum degree of efficiency for online consulting and repair for computer networks of any size. Progent provides safe VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the consultants of Progent's remote service group to link to your company's computer system without compromising system security.

Progent's advanced customer support database system maintains detailed histories for all support that Progent's customers have been provided. Progent's authorized consultants have the benefit of the records of services provided to every client by any Progent engineer. This archive of anomalies and resolutions is structured as a conveniently retrievable support knowledge base that permits Progent's online support professionals to communicate their experiences company-wide to ensure that the quality of Progent's support services grows daily. Progent's extensive list of certifications and working associations with important technology companies such as Cisco and Microsoft make available other extensive technical support knowledge bases and permit priority response from vendors' internal support staff with the result that Progent's online consulting specialists are able to arrive at the best resolutions quickly.

Online technical support services available from Progent to customers in Greensboro North Carolina include:

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of affordable, flat-rate managed services intended to enable small and mid-size organizations to utilize the same best-of-breed technology used by many of the industry's top corporations. The ProSight series of network monitoring and management services addresses all key facets of modern networking such as email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis tools to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight ASM protects local and cloud resources and provides a single platform to automate the complete threat progression including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical data, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to provide centralized management and comprehensive security for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, track, reconfigure and debug their networking hardware like routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating efficiently by checking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management staff and your Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save up to half of time spent trying to find vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with data security standards, higher utilization of IT assets, quicker problem resolution, more dependable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness either to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient security and backup/recovery system that aligns with your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent offers the services of seasoned online consulting experts for special information technology projects. Billing charges for ongoing development or consulting tasks are determined based on the level of expertise of the engineers assigned. Progent's background in these important fields of information technology enables customers to complete critical initiatives within budget and on time. Progent's special online consulting services include:

  • Help Desk Expertise
    Progent's Call Center support alternatives for businesses with networks that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, co-managed Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount from Progent's normal desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle challenging problems.

    Progentís Co-managed Help Desk services make it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progentís shared Help Desk service is an advanced support solution based on the leading professional services automation tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Help Desk Call Center team of veteran network professionals provides your customers in Greensboro North Carolina instant assistance from a dependable network service resource with substantial experience providing telephone-based support and remote troubleshooting for IT systems powered by Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's concentration is to earn the Help Desk recognition as a key enabler of business efficiency, and Progent's policy is to solve rather than simply document IT issues.

  • Applications Support: Education, Custom Development, and Troubleshooting
    Progent's Applications Consulting Team can supply remote professional consulting support and training in key application areas such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for popular Microsoft business applications such as CRM, Project, Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's consulting, customization, and training services, see Progent's Applications Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new deployment of System Center 2016, expand or tune an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent can deliver businesses in Greensboro North Carolina online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt SCOM to accommodate your environment so that your network maintenance is proactive and automated. By detecting emerging problems before they evolve into network outages, remote monitoring can avoid inconvenient and costly information system crises. Progent can also deploy server and infrastructure monitoring products such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or macOS and OS X networks, Windows networks, or environments that support a variety of operating systems.
How Your Greensboro Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent remote help with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Remote Support, call 1-800-993-9400, or see Contact Progent. For organizations and new ventures in Greensboro North Carolina, Progent's phone-based network support engineers are ready to deliver expert and economical system support the instant your business needs it. More than a decade of offering online technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has enabled Progent to develop high-end troubleshooting skills and to refine remote access tools to fix IT problems rapidly while avoiding the cost and lost productivity that comes with on-site support calls.

Even if your Greensboro business works with a local independent consultant or maintains an in-house organization that know how to deal with ordinary network issues, Progentís Microsoft certified consultants can provide an easy and seamless virtual expansion of your local resources for situations when your usual IT support personnel either don't have the bandwidth or the expertise to handle unexpected network emergencies or especially tough integration problems.

Details of Progent's Remote Network Support for Greensboro North Carolina
Progent's phone support, Internet-based troubleshooting, network security consulting, and network administration services give businesses in Greensboro North Carolina the greatest leverage for your IT budget. Whether you need one-time telephone help and Internet-based network repair or full-time Help Desk call center support and network management, Progent's experts can deliver your organization world class IT support while permitting you to eliminate the cost and hassle of running a large in-house IT organization. Key features of Progent's online help services include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, depth of IT background, refined support tools, and understanding of enterprise networking enable businesses to escape the limitations of excessive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched internal IT help.

Progent adds value by providing:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry background, in the trenches of IT service, executing a wide range of technical projects for an extensive array of businesses. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting team. This guarantees that you get not only expert IT capability, but also a support engineer with proven methods for applying computer knowledge to repair actual network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for phone support and on-site help by the minute. Consequently, you are invoiced just for received services. Progent does not impose a more expensive rate for after-hours or emergency service, and within California or in areas where Progent offers in-person service, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. Also, Progent applies no startup fee and asks no monthly commitment for support services delivered during normal working hours. Many support organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity avoids large invoices for quick solutions so you will not be forced to allow less critical problems to fester.

  • Complete Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or local service organizations who provide scant documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service documentation transmitted by each staff member to each client. The practice of detailing and archiving support activity results in more efficient service and eliminates a variety of typical problems such as when a service customer is virtually held captive to a consultant who refuses to let go of vital service information.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the only consulting firms to offer 24x7 system tracking services powered by MS System Center Operations Manager. Microsoft System Center Operations Manager allows your computer maintenance to be anticipatory rather than reactive. By revealing potential issues before they result in lost productivity, network monitoring can keep your information network from painful and costly availability losses.
How Does My Business Start Receiving Online Network Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.



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  • Service Reporting Remote Technical Support
    Tracking Service Costs Network Consultant

    Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many independent consultants or small service organizations who provide minimal documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support reports transmitted by each staff member to each client. The practice of documenting and organizing service records results in more efficient service and eliminates a variety of common problems such as when a service client is virtually held hostage to a consultant who wonít let go of vital service information.

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    Company-wide Standards for Best Practices Networking Services

    Progentís staff of Microsoft and Cisco Premier experts average more than ten years of real-world professional experience, at the front lines of network service, performing a broad variety of IT tasks for an extensive mix of clients. Each Progent support professional shares a refined collection of individual best practices that are incorporated into company-wide best practices standards that Progent instills in its support personnel. This guarantees that you get not just world-class technical help, but also a consultant with proven approaches for applying technical knowledge to repair actual IT problems rapidly.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of thorough examination and extensive experience with information security design. ISSAP consultants have in-depth understanding of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security.

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    Nagios and MRTG are powerful, Open Source monitoring tools that operate under Linux and can be deployed to analyze UNIX networks, MS Windows systems, or mixed-platform networks in which Linux and Microsoft Windows run side by side. Nagios lets system support engineers to monitor network services such as SMTP, HTTP, SSH, and NNTP. MRTG allows you to graph the bandwidth in and out of SNMP network devices including servers, routers, and switches. Progent's network integration experts can assist you to utilize both these programs to streamline and troubleshoot your network.

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    ProSight Phishing Defense Professional

    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to defend endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the complete threat lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.

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  • Catalyst 2960 Switch Computer Consultant
    24-Hour Cisco Experts Catalyst 4900 Switch Computer Consultants

    Progent's Cisco-certified CCIE consultants can help you to configure, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move smoothly from outdated switches to modern devices.

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  • Exchange 2013 DAG Technology Professional
    Exchange 2013 Collaboration Technical Consultant

    Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations plus a revamped structure. These improvements favorably impact key IT areas like ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible business benefits of upgrading to Exchange 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange Server 2013.

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    Windows and Solaris IT Services

    If your business runs a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISA and CISM-certified security specialists can assist your whole organization in a wide array of security areas including security management practices, security architecture and strategies, access management products and methodology, software development security, operations security, physical security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of performance that information security professionals are expected to master. These certification provide executive management the confidence that those who have earned their CISM or ISSAP certification have demonstrated the background and theory to offer world-class security support and consulting help.

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    Automatic Network Infrastructure Mapping Computer Consultants

    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management activities, WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding devices that require important software patches, or isolating performance issues.

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    Progent's Citrix-certified engineers can help your company to understand the strategic benefits of XenServer and other Citrix products, and can assist your IT organization to plan, validate, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your current Citrix technology deployment and help you to optimize consolidation, performance, security and compliance, uptime, and disaster recovery.

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    Skype for Business Front End Pool Pairing Specialists

    Progent's Microsoft-certified consultants can provide online and on-premises consulting services for companies of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with other communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.

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  • Emergency IT Consultant 3900 Router
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    Cisco has designed an extensive array of routers including routers built to deliver the protection, bandwidth, and availability required by organizations ranging from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, including the Cisco 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.

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    Network Consultant UNIX with Windows

    If your company computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can help you to incorporate your computers into a cohesive network that permits all your OS platforms to coexist for easy administration, transparent information exchange, high reliability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Windows integration support offerings include network architecture configuration and service, support for Windows services for UNIX, online server monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.

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    CRISC Certified Risk and Information Systems Control Consultants

    Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

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    SQL Server 2014 includes significant enhancements in key areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works transparently with all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services that include system design, configuration, management, troubleshooting, and application development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 investment.

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