Fast Remote Consulting for Greensboro North Carolina UNIX, Linux, or Solaris SystemsFor small companies located in Greensboro North Carolina, Progent provides help for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX and Microsoft Windows platforms. Progent has provided online support to companies in all 50 states in the United States. (Refer to Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers for complex connectivity issues, plus the assistance of CISA and CISSP-certified security engineers to help with high-level security design and disaster recovery preparedness.

Progent's online technical support engineers represent excellent leverage because they are equipped with the real-world background and the advanced technology to solve most information system issues quickly. This lowers direct costs because solutions take up a smaller number of chargeable minutes. Online help also avoids the cost of sending a consultant to your site. Your organization benefits even more with indirect expenses by minimizing or avoiding system outages and associated losses resulting from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives.

Progent's pricing model for online help is structured to stretch your IT service investment. Progent charges per minute for telephone-based consulting, so you pay just for the services that you receive. In contrast to typical remote service companies, Progent asks for no startup surcharge or minimum payments. Progent's one-minute granularity and clean policy for pricing eliminate situations where quick solutions manage to end up as large tabs. Progent's skill at handling problems efficiently translates into your business conserving money.

Progent's Remote Technical Support Tools
Through years of experience, Progent has fine tuned a set of optimized tools and proven methodologies that ensure the highest level of effectiveness for online technical support and troubleshooting for small company information networks. Progent provides safe VPN support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN access allows the consultants of Progent's Technical Response Center to interface to your network without breaching corporate security.

Progent's proprietary technical support reporting system keeps extensive records of all service that Progent's customers have been provided. Progent's staff consultants have the benefit of the specifics of assistance delivered to each Progent client by any engineer. This database of problems and repairs is stored as an easily accessible internal knowledge base that enables Progent's remote technical experts to communicate their knowledge company-wide to make sure that the quality of Progent's support grows daily. Progent's high-level certifications and close relationships with major vendors such as Cisco and Microsoft make available additional extensive technical knowledge bases and permit priority response from manufacturers' internal engineering staff so Progent's online consulting experts can come up with optimal solutions in the least time.

Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Network Assistance from Progent
To access Progent's phone services in Greensboro North Carolina or to learn additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, visit Immediate Emergency Support.

Online Network Support Services Available from Progent
Progent's online consulting experts possess advanced credentials in a comprehensive set of disciplines. This wide range of capability enables Progent's consultants to manage virtually any emergency that may crop up in a small or midsize business network. Certifications held by Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional (CCVP), and Design Professional.

To provide assistance to customers with mixed-operating system networks, Progent also offers the skills of consultants with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.

Remote support available from Progent to clients in Greensboro include:

  • UNIX/Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online consulting services address a broad array of information technology including network architecture, messaging systems, network and operational security, UNIX and Microsoft Windows coexistence, VMware products for server hardware economization and easy management, and migration from legacy systems to the latest MS Windows or Linux-powered environments. Progent's team-oriented approach to solving network problems promotes quick escalation, if necessary, to engineers with appropriate expertise to tackle complex scenarios. This expedites solutions of urgent problems, minimizes network downtime, and lowers support costs.

    Progent's UNIX/Linux consultants can provide urgent phone-based assistance for analyzing anomalies affecting UNIX, Linux, or Solaris systems based on leading variants of UNIX including:

    Important Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
    Cisco CCIE Consultants for Greensboro North CarolinaThe Cisco Certified Internetwork Expert certification is the highest accreditation for network infrastructure consultants, and indicates a person's technical skills at the master level. Cisco CCIEs know how to deal with even the most intractable problems encountered in network infrastructure planning, integration, administration, protection, and repair. Cisco CCIEs can cooperate closely with Cisco's internal product support engineers in analyzing anomalies with IOS Software network management utilities and developing workarounds or locating program updates. Cisco CCIEs represent an exceptional cost-effectiveness because their depth of expertise permits them to resolve even the most difficult problems rapidly. In many cases, less qualified service providers can struggle for many hours or days with the same tasks that a CCIE can dispose of in minutes. Few support firms make Cisco CCIEs accessible to assist small and mid-size companies. Progent offers quick phone contact with a Cisco CCIE so you can get timely support for serious network infrastructure problems that are crippling worker efficiency but are beyond the experience of your ordinary IT service personnel. Progent's Cisco CCIE engineers can connect to your network via sophisticated remote troubleshooting tools in order to perform quick, secure, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs offer consulting for all of Cisco's market leading selection of connectivity devices including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and IS routers, wireless access points and bridges, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, as well as Virtual Private Network technology.

  • Certified Microsoft Windows Expertise
    Windows Expertise for Greensboro North CarolinaProgent's Microsoft-premier remote service engineers can deliver computer system repair and consulting help for all Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can help you with a wide range of platform support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, MS Exchange 2019 Server integration, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Exchange 2010 management, SharePoint 2016 migration and hybrid integration consulting services, SharePoint Server 2019 design and integration, Microsoft Teams planning and integration, Skype for Business Server migration support, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

    Progent also offers a broad range of online PC desktop support and troubleshooting services such as Windows 7 migration support, moving to 64-bit desktop software, configuring Microsoft Office 2010, and automating PC desktop image creation.

  • CISM and CISSP Premier Network Security Professionals
    CISSP Premier Network Security Engineers for Greensboro North CarolinaProgent's accredited CISSP and ISSAP network security engineers can provide a range of system protection services to strengthen the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows environment against assaults or help you to recover quickly following a serious penetration. Security consulting services offered by Progent include: thorough network security audits utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; fast recuperation from virus and worm attacks; integrating firewalls; establishing secure techniques for off-site and mobile access; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online consulting to help organizations of any size integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that combine local resources as well as public cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud migration services such as Office 365 integration with on-premises Exchange deployments, Azure hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration expertise. Progent has more than two decades of background delivering advanced consulting services online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Additional Consulting Programs Available from Progent
Progent can provide the services of world-class online consulting experts for special IT projects that small businesses frequently need. Billing charges for ongoing consulting projects are determined based on the level of expertise of the consultants required. Progent's background in these important fields of computer technology allows clients to execute critical initiatives economically and on time. Progent's project-based online engineering solutions include:
  • Help Desk Support
    Progent's Call Center support alternatives for small organizations with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for small companies who lack the resources to build and maintain an in-house Help Desk but who require fast response from a dependable Help Desk Call Center with professional phone support as well as the technical depth to escalate complex trouble tickets to high-level engineers.

    Progentís Help Desk Co-management services allow your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progentís Help Desk sharing service is a collaborative support solution built around the top PSA platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Help Desk Call Center consulting support can assist you in establishing an effective new Call Center or enhancing your established one, selecting or modifying Help Desk application software to meet the special requirements of your corporation, or adding occasional phone support personnel to supplement your in-house Call Center resources during high-demand events like software migrations, major upgrades, or rolling out new applications.

    Progent's Help Desk Call Center staff of experienced network consultants provides your computer users in Greensboro North Carolina quick assistance from an efficient technical support resource with extensive background providing telephone-based support and online troubleshooting for networks powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Call Center perception as a key contributor to business efficiency, and Progent's intent is to fix instead of simply track technical issues.

  • Business Applications Support: Education, Programming, and Troubleshooting
    Progent's Applications Experts Group offers online advanced consulting expertise and education in special application areas including ERP, MRP, custom financial systems, and CRM. Progent also offers consulting, programming, and education for popular Microsoft business applications including CRM, Project, MS Word, and Excel. To learn more on Progent's expertise, customization, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

    Progent's Mac experts can support the imaginative aspect of Macintosh systems by providing remote help support and training in imaging, sound, and motion video. Progent's support professionals can provide expertise in a range of Macintosh programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac experts can also help you with specific projects such as scanning or digitizing audio/video or setting up an audio/video post production studio.

    Remote Network Monitoring Services
    Progent offers businesses in Greensboro North Carolina online computer system monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to accommodate your business so that your IT maintenance is proactive and automated. By detecting possible issues before they result in network outages, proactive monitoring can minimize inconvenient and expensive information system crises. Progent can also deploy server and infrastructure monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft environments, or networks based on a combination of OS platforms.

How Your Greensboro North Carolina Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about urgent online help with UNIX, Linux, Solaris, or macOS and OS X computer systems, go to Progent's Urgent Online Help, call 1-800-993-9400, or see Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services

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    Progent offers expert online consulting to help organizations connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective environments that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that combine physical resources as well as cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.

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    Nagios Network Engineer

    Nagios and MRTG are powerful, Open Source monitoring tools that operate under the Linux OS and can be used to monitor UNIX/Linux environments, MS Windows systems, or multi-OS situations in which Linux and MS Windows coexist. Nagios lets system managers to monitor system services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you track the bandwidth in and out of SNMP network devices such as servers, routers, and switches. Progent's system integration consultants can help you utilize both these utilities to streamline and repair your system.

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  • Freelancing Jobs Network Engineering
    Computer Consultants Careers

    Progent is seeking to find fulltime, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited network consultants with Cisco CCNP or CCIE certification; security consultants with CISSP or CISM or equivalent security credentials; and high-end system architecture consultants with a background in mobile solutions, wireless networking, fault tolerance, business continuity, information protection, and virtual servers. Progent also is hiring employees to join Progent's team of helpdesk service specialists and off-site troubleshooting professionals. Also, Progent is looking for experienced managers who can operate effectively in Progent's high-growth, virtual office environment.

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    Top Catalyst AP Management Integration Services

    Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 Access Point experts offer economical remote and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).

  • On-site Support Cisco Firesight 24/7 Cisco Firepower AVC On-site Support
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  • Online Office 365 Word Training Computer Consulting Companies Online Photoshop Training Computer Network Specialists
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  • ProSight Email Content Filtering Policies Consulting Consult ProSight Email Data Loss Protection
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    Computer Consultants Cisco VPN

    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business deploy and support Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the versatility to expand with your changing business requirements. Progentís Cisco-Certified network experts support Ciscoís comprehensive family of products aimed at preventing information theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control foundation for user certification, permissions, and accounting from an easy-to-use Web interface.

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  • Remote ProSight Email Guard Content Filtering Professionals Open Now Consult ProSight Email Guard Outbound Email Encryption
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    Integration Hyper-V 2016 Failover Clusters

    Hyper-V 2016 incorporates core features initially developed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a non-disruptive migration plan, train your IT administration and support staff, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business value.

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    Hybrid cloud solutions Consulting

    Progent can assist your it team to design and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that combine on-premises IT assets along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of cloud integration support services such as Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.

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  • Exchange 2010 Migration Engineers
    Microsoft Exchange Server 2010 Upgrade Engineer

    Progent's Microsoft-certified consulting engineers can assist you to determine the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to design and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick ROI by improving your workers' efficiency, cutting the expense of equipment and support, streamlining management, and consolidating your key communications platforms.

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    Sonicwall Network Security Testing

    For smaller companies, computer security and compliance can be excessively complex to master yet too risky to overlook. The largest biggest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It seems like there's nowhere to hide. Progent has made it economical for smaller businesses to carry out vital security tasks successfully by providing the advantage of billable time to the closest minute with no minimum billing for remote support. You have access to a seasoned computer expert to provide just the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any aspect of network security including security assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a complete security strategy.

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    Progent's Cisco-certified wireless integration consultants can assist you to configure, manage, and debug Cisco wireless devices such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent's webinars provide small companies the cost savings, ease, and versatility of virtual seminars plus the effective pedagogic techniques of seasoned instructors who utilize the latest collaboration software to reproduce live, participatory learning environments. Progent can provide online training for key desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Outlook: Dynamics accounting and management reporting solutions such as Microsoft Dynamics GP; as well as other top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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  • Consultants Windows, UNIX, Solaris
    Microsoft Certified Expert Solaris with Windows Consulting Services

    If your company computer system mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for simple administration, seamless dataflow, high reliability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance services feature network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network help and repair, on-site technical support, and Help Desk Call Center outsourcing.

  • Top Quality Barracuda Backup and VMware Computer Consulting Technology Consulting Barracuda Backup Integration
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    SBS Computer Consultant

    Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the basis for a powerful but manageable information. The integration demands of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires an IT expert with hands-on expertise and broad experience in designing and building effective end-to-end information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, administering, and servicing network solutions powered by the Microsoft SBS line of servers and applications.

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  • ProSight Email Guard Spam Filtering Consulting
    Email Polymorphic Virus Protection Specialist

    Progent's ProSight Email Guard uses the technology of top information security companies to deliver web-based management and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

  • VMware Site Recovery Manager Compliance Professionals VMware Cross vCenter NSX Engineer
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    Progent can help small and medium-size companies to provision their at-home workforce with seamless integration with cloud applications and services.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email that stays within your security perimeter.

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    Progent can assist you to maintain System Center 2007 Configuration Manager to simplify operations, enhance compliance, and boost worker output by ensuring that critical applications are always current, managing licensing, and reporting usage patterns so you can make smart purchasing choices. Once your organization is set to update your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.

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  • Automated Desktop Monitoring Online Troubleshooting
    Remote Technical Support Remote Server Monitoring

    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system operating efficiently by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they can disrupt productivity.

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