Enlarging your at-home workforce may have a major impact on network architecture, security, and company culture. Progent has two decades of experience assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Greensboro company to select the appropriate tools and adhere to leading practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services that go from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help Greensboro, North Caroline businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.

Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from major technology companies enable online discussions, video conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many companies use a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist you to manage your existing voice/video conferencing environment and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support services for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. To learn more about Progent's consulting services for Cisco Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include IP voice and video conferencing, threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Greensboro, North Caroline business, phone 1-800-993-9400 or visit Contact Progent.

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  • Data Protection Manager 2016 Protection Groups Technical Support
    Data Protection Manager 2016 and Azure Backup Integration Services

    System Center 2016 Data Protection Manager offers automatic backup and simplified recovery capabilities for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for key workloads such as Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to plan, implement, administer, and troubleshoot a multi-site backup/recovery system powered by SCDPM 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent can provide remote or onsite support and can deliver occasional guidance to resolve challenging issues or deliver comprehensive project management services to help you complete your SCDPM 2016 deployment on schedule and within your budget.

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