Expanding your at-home workforce can have a major effect on IT architecture, security/compliance, and company culture. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Greensboro organization to select the appropriate tools and follow leading practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services that go from as-needed guidance for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Greensboro, North Caroline businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing products from leading technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many organizations utilize a mix of products to meet the needs of their different partners and clients. Progent's communications experts can help you to maintain your current conferencing environment and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business client software to support your remote employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's consulting expertise for Cisco Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and help your business to tune your WAN architecture to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Greensboro, North Caroline business, call 1-800-993-9400 or go to Contact Progent.



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    Mid-sized businesses can get all the benefits of Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's economically priced network support packages, mid-size businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, in-depth system analysis, Help Desk support, and online troubleshooting. For businesses with mission-critical environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Operations Manager to provide medium-size company information systems world-class reliability, security and performance.

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    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical files, applications and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical information.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.

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    Progentís professionals offer experience in a variety of technologies relevant to mobile networking including system topology, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified experts can save your company time and money by using their wireless expertise to help you select and configure mobile connectivity solutions that make sense for your company. Progent can also tune your network infrastructure so that wireless handhelds perform better.

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