Enlarging your at-home workforce can have a significant impact on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Greensboro organization to pick the right technologies and follow leading practices in creating and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers maximum value. Progent offers services ranging from on demand guidance for helping you over challenging technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Greensboro, North Caroline companies to succeed with any aspect of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and centralized management.

Video Conferencing for At-Home Workers
A wide range of voice/video conferencing platforms from major vendors enable online discussions, video conferencing, chat, and content sharing for both onsite workers and at-home workers. Many companies use multiple products to accommodate their different partners and customers. Progent can help you to maintain your existing voice/video conferencing ecosystem and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business clients to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus revision and playback for future reference. For details about Progent's support services for Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include voice/video conferencing, threaded chat, plus data sharing. For details about Progent's consulting services for Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and assist you to tune your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Greensboro, North Caroline organization, call 1-800-993-9400 or refer to Contact Progent.



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    ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the health of vital devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so any looming problems can be addressed before they can impact your business.

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