Greensboro Offsite Workforce Connectivity Consulting Company
Voice/Video Conferencing Solutions Consulting
Expanding your at-home workforce can have a major effect on IT architecture, security/compliance, and company culture. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Greensboro organization to select the appropriate tools and follow leading practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services that go from as-needed guidance for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can assist Greensboro, North Caroline businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and centralized management.
Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing products from leading technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many organizations utilize a mix of products to meet the needs of their different partners and clients. Progent's communications experts can help you to maintain your current conferencing environment and optimize the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business client software to support your remote employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's consulting expertise for Cisco Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and help your business to tune your WAN architecture to host them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Greensboro, North Caroline business, call
An index of content::
Microsoft Certified Partner Windows 2016 Disaster Recovery Outsourcing
Windows Server 2016 Hybrid Solutions Online Support Services
Progent's certified IT experts can provide Windows Server 2016 integration consulting services to help organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Top Remote Support Services macOS Connectivity
24-Hour iPad Infrastructure Consultant Services
Progent's Mac support consultants can help you with a wide range of system foundation areas including network architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies such as VoIP and fast wireless connectivity. For company networks built exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to deal with the challenge of planning, configuring, and maintaining a network infrastructure that is reliable, safe, productive and supportive of your corporate goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network solution. Progent can also provide skilled experts to support Cisco routers and switches.
Google Cloud hybrid solutions Engineers
Hybrid cloud Consulting
Progent can assist your it team to design and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that seamlessly combine on-premises resources as well as cloud services. To assist you to incorporate public clouds with networks, Progent offers a range of cloud migration services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Online Help Altaro VM Backup and vCenter
Altaro VM Backup and VMware ESXi Network Consultants
Altaro VM Backup offers small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and offers a broad range of consulting services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Citrix Presentation Server Remote Technical Support
Urgent Citrix Presentation Server Online Technical Support
Progent's Citrix-certified experts can assist you to design, install, manage, and troubleshoot a virtualized Windows application delivery and management system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can assist you to administer and maintain an off-site datacenter that features high availability, advanced security, and fast disaster recovery.
Windows Server 2016 VM Load Balancing Engineer
Windows Server 2016 Cloud Witness Consultants
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a disaster recovery system based on Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
Information Risk Assessment Professionals
Network Security Assessment Consultancy
Progent offers special security packages designed to deliver larger corporations an objective and thorough security assessment from a group of premier security engineers. All Progent's security evaluation bundles incorporate a collection of services like automated scans from within and from beyond your corporate firewall, professional interpretation of captured data by accredited security engineers, creation of a paper explaining the results, plus an interactive high-level executive summary and a detailed interactive review for in-house network engineers.
Windows Server 2016 Failover Clusters Information Technology Consulting
Onsite Technical Support Windows Server 2016 Load Balancing
Progent's certified information technology consultants offer Windows Server 2016 migration consulting to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Windows Server 2012 R2 Live Migration On-site Technical Support
Top Rated Windows Server 2012R2 Consultants
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support team, create an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Online Technical Support Supplemental Call Center
Remote Service Desk Sharing Computer Consulting
Progent’s Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around the top shared professional services automation platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Engineer ProSight Data Protection Services
ProSight Hybrid Cloud Data Backup Services Outsourcing
ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, applications and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information.
Cybersecurity Firms Symantec VPN
Audit Symantec Firewall
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor line or help you upgrade to current firewall/VPN solutions. Progent can also enable you to create and execute a complete security plan that can incorporate firewall/VPN devices and software, outsourced security and virus protection services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your single source for on-going network help, administration, education, and security consulting.
Online Support Services Server Virtualization
Computer Engineer Server Consolidation
Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual architecture promises lower TCO of hardware and quicker return on investment, more efficient use of physical computers, streamlined operations, increased network availability, and easier management. Common uses for virtual machines are hardware consolidation, economical platforms for mission-critical legacy software running on obsolete operating systems, and affordable quarantine of software development or pilot testing systems from on-line systems.
SMS Migration Online Help
SMS Migration Online Troubleshooting
Progent’s Microsoft certified consultants provide small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical software quickly and reliably to specified users, lower product costs and stay compliant by determining usage profiles, enhance Windows protection by increasing your knowledge of weak points and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the management capabilities incorporated into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including software and hardware inventory.
Microsoft Certified Expert SQL Server 2017 Mobile Reports Engineer
SQL Server 2017 Data Mining Consultant Services
Progent's certified SQL Server 2017 experts can help your organization to design and implement an efficient migration from your current SQL Server deployment to SQL Server 2017.
Remote Support VPN
Remote Access Information Technology Consulting
Cisco's security and offsite access products for small organizations offer a complete line of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes field-proven engineers with Cisco CCIE and CCNP qualifications who can assist your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that align best with your business objectives.
Information Technology Consulting Customer Relationship Management
Excel Designer
Progent's application experts offer in-depth support, custom development, deployment assistance, and webinar classes for leading business applications covering vital areas including ERP and MRP, financials, management reporting, web commerce application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting support online, Progent can help clients throughout the U.S. to avoid the time and fees related to travel and on-premises visits without sacrificing the high quality of consulting support.
Top Private Cloud Solutions Specialists
Specialist ProSight VM Hosting
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small organization's servers in a solution that delivers the highest degree of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting services are based upon mature virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and network management while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
24 Hour Co-Location IT Consulting
Data Center Colo Consultant
Progent’s data center support services are designed for companies with equipment located at IDCs or data center co-location hosting sites and requiring on-demand on-site assistance at the collocation facility as well as remote support from Microsoft and Cisco Certified professionals. Progent provides a full array of data center and data center and colo support services including network topology analysis, Windows and Linux server installation and maintenance, tech support for server and telecommunications networking, development and deployment of non-stop systems, architecting and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating high-availability server and storage cluster systems.
Windows Server 2008 R2 IT Consulting
Windows Server 2008 DirectAccess Consultant Services
Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your company, create test systems and rollout plans, install Windows Server 2008 with your network infrastructure and workload, educate your IT staff how to use new management tools, and provide ongoing consulting and troubleshooting via affordable alternatives including Help Desk Call Center support and online technical support.
ProSight Email Zero Hour Protection Services
Consulting Services Email Link Protection
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based control and comprehensive security for your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
Biggest SUS Consulting Services
WSUS Professionals
Microsoft Windows Server Update Services allows information technology administrators to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support staff can completely and easily manage the installation of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your system environment.
System Center 2016 Migration Consultant
System Center 2016 and Linux Integration Support Outsourcing
System Center 2016 delivers important improvements in the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center solution.
Small Business IT Outsourcing Engineers
Urgent Consulting Services CIO Outsourcing
Progent is organized deliver comprehensive online consulting for all technologies associated with today’s small business IT systems and offers a variety of strategic, as-needed support services such as a temporary CIO to provide senior-level planning and negotiating capability, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as a managed service, project management for critical initiatives like office moves oroperating system upgrades, connectivity consultants for designing high-performance and reliable network infrastructure, security specialists to ensure data protection and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to write, enhance, or troubleshoot business applications.
Service Database Online Technical Support
Services Documentation Technology Consulting
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered services. Unlike some independent consultants or local support organizations who offer minimal documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by every staff member to each client. The discipline of documenting and organizing service activity allows more effective service and eliminates a variety of common problems such as when a service customer is virtually held captive to a consultant who refuses to let go of vital service information.
SMS Server Upgrade Engineer
SMS 2003 Upgrade IT Consultant
Progent’s Microsoft certified experts provide small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software rapidly and reliably to appropriate users, lower software expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows security by increasing your knowledge of vulnerability and by delivering critical patches, manage your external workforce through industry standards independent of connection or location, and reduce operational expenses by fully utilizing the management functions incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and asset tracking management including program and hardware inventory.
Small Office IT Consultants
Small Company Online Support Services
If you have a small business information system with 10 to 50 desktop users, Progent's network outsourcing services save your company from over-reliance on an individual freelance service provider while giving you affordable and reliable access to enterprise-class technical support. By delivering network consulting service when you require it, offering advanced expertise for critical applications, offering value-added support such as automated server monitoring, and charging only for support you receive, Progent gives you an affordable solution for optimizing the profitability of your small business information system. Progent is the intelligent way for small organizations to build and maintain a robust and secure information system and to benefit from fast access to the skilled support typically available only to enterprises who can afford a sizeable internal IT group.
Online Consulting Comprehensive Event Management
Engineer System Center MOM
Mid-sized businesses can get all the benefits of Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's economically priced network support packages, mid-size businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, in-depth system analysis, Help Desk support, and online troubleshooting. For businesses with mission-critical environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Operations Manager to provide medium-size company information systems world-class reliability, security and performance.
ProSight DPS Backup and Recovery Services Engineer
ProSight DPS Backup and Recovery Services Computer Engineer
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical files, applications and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical information.
Juniper Junos Management Security Audit Services
Juniper Junos Security Services
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Amazon MWS Coding
24/7/365 Amazon MWS integration training Programming
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Wireless EMail Technology Consulting
Technical Support Services Wireless
Progent’s professionals offer experience in a variety of technologies relevant to mobile networking including system topology, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified experts can save your company time and money by using their wireless expertise to help you select and configure mobile connectivity solutions that make sense for your company. Progent can also tune your network infrastructure so that wireless handhelds perform better.
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