Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most popular solutions for maintaining mobile access to messaging, calendars, web applications, and other critical business data. Progent offers Guadalajara, Jalisco companies the services of BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or transition efficiently to a more popular smartphone solution.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, provides small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their information network.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and control BlackBerry devices across your business, recommend security policies that are right for your company, customize mobile applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) offers businesses a single and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to access Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for applications such a calendars, address books, tasks, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange email and to IM-enabled software through Microsoft Office Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Help

Progent's BlackBerry-premier consultants can show you how to plan, deploy, and support BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

How Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help you to carry out common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can in addition help you to resolve a wide range of problems associated with synchronization, device detection, email consistency, web browsing, wireless connections, IM, workstation application installation, and Desktop Redirector.

As a leader in delivering nationwide remote help for small office networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support costs at a minimum and, by handling problems promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist your company to define and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology requirements assessment, system design, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to design a wireless solution that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and hardware products meet your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can assist you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Specialist
To ask Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.



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    Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices running on multiple sites with thousands of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the skills of seasoned wireless professionals who can assist you to assess the value of UniFi products for your business and assist you to plan, install, manage, and troubleshoot your UniFi solution.

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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800

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    Progent's Technical Response Center (TRC) provides low-cost nationwide after-hours online assistance for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide extended hours phone support and online direct computer access to isolate and resolve network problems quickly and affordably.

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    Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT support team, create an enterprise-wide security strategy, automate network management, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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    Progent offers IT support for mid-size companies with 100 to 250 network clients. The medium size company or office has typically been an overlooked part of the market for IT consulting expertise. The overhead and service delivery practices of major third-party support firms make them too costly for the typical small business or small medium business (SMB), which commonly has a modest IT budget with which to maintain an IT network whose complexity and sophistication are frequently comparable to the information systems of far bigger companies. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and 24x7 server monitoring, dramatically lowers the network support costs of a small-medium business while providing the mid-size organization with big-company support from professional, IT experts with background in a wide array of small business network solutions. If your mid-sized company or small business is searching for levels of IT support needed by a medium size organization without budgeting enterprise costs, contact Progent.

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    Progent's Ekahau-certified Wi-Fi site design experts can assist your business to plan, install, optimize, manage and troubleshoot a Wi-Fi network adapted to your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.

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  • Microsoft Expert Exchange 2013 OWA Remote Support
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    Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These improvements favorably impact vital areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing online consulting and management services for Exchange 2013.

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