Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most popular products for maintaining location-independent access to messaging, calendars, web-based programs, and other vital business data. Progent can provide Guadalajara, Jalisco businesses the expertise of BlackBerry-premier experts who can help companies to manage their BlackBerry environments or transition efficiently to a more popular mobile platform.

As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the norm for organizations of all sizes, effective integration and support of RIM BlackBerry technology has grown more challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations often turn to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry environments economically and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven remote support capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their information network.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom mobile software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered quickly and safely.

Consulting and Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted in transit to provide maximum security. BES Server also simplifies a broad selection of critical administrative tasks that span from smartphone setup and upgrades to mobile security and high availability.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-premier engineers can help you use RIM BlackBerry BES Server to perform routine tasks such as:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage user and group configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified engineers can also assist you to use BES Server to implement important procedures not available with the entry-level BES Server Express. These procedures include:

  • Set up and support BES Server's fault-tolerant architecture using virtualization
  • Deploy BlackBerry devices wirelessly
  • Establish custom management roles
  • Automatically track and analyze the health of your BlackBerry system

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can also help your company to resolve a wide array of problems concerning synchronization, device recognition, email consistency, web browsing, mobile connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small company IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses low and, by handling issues quickly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and remove BlackBerry device clients on Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements assessment, system architecture, deployment strategy and implementation, performance tuning, design of a high-availability environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry BES Server, assist you to decide which management model and equipment meet your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software editions, server hardware and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can assist your company to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Professional
If you wish to get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.

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  • Cisco Network Management Consulting Service
    Network Management Small Business IT Support Firms

    Progent's Cisco-Premier network management engineers can show you how to use Cisco's network management utilities along with a variety of specialized third-party applications to build a comprehensive network management solution in order to keep your network running smoothly, conserve limited resources, guard your data, revive quickly from device failure or malicious attacks, and allow you to expand or repurpose network resources intelligently and economically as your company evolves.

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  • Professional NetApp MetroCluster Troubleshooting
    NetApp MetroCluster and FlexPod Specialist

    NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with replication to deliver rapid, zero data loss disaster recovery between sites located as far as 185 miles (300km) apart from each other. Progent's team of veteran network consultants can assist you to design, configure, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your disaster recovery solution to show adherence with information assurance standards and government mandates.

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