Overview of Progent's Ransomware Negotiation Services in Guadalajara
Ransomware Solutions ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Reaching an optimum settlement is a complex activity that calls for a mix of real-word experience, technical knowledge and business savvy. It also calls for close co-operation with the cyber-extortion target's IT staff and the insurance provider, if any. Since the top goal of the ransomware victim is operational continuity, it is vital to establish response teams that work efficiently, in parallel, and in close communication. Progent has the breadth of technical skills and the depth of experts to complement your IT support team and restore your network quickly and affordably.

Services available from Progent's ransomware settlement team include:

  • Determining the kind of ransomware involved in the attack
  • identifying and contacting the hacker persona
  • Evaluating the likelihood of recovery
  • Validating the TA's decryption capabilities
  • Determining a settlement amount with the victim and the cyber insurance carrier
  • Negotiating a settlement and timeline with the TA
  • Checking accordance with anti-money laundering (AML) regulations
  • Carrying out the crypto-currency transfer to the TA
  • Receiving, reviewing, and using the TA's decryptor mechanism
  • If needed, contacting the TA for technical assistance with the decryptor tool
Concurrent with the settlement negotiations, Progent's ransomware team can help with:
  • Isolating affected endpoints to prevent further progress of the attack
  • Creating replicas of each infected device and data store in order to perform forensics without interfering with restoration
  • Installing A/V agents to all clean endpoints
  • Salvaging files from air-gapped restores or uncompromised endpoints
  • Creating a pristine recovery environment
  • Mapping and connecting datastores to reflect precisely their pre-attack state
After the decryption tool has been learned, Progent can help you to recover physical and virtual devices and services to their pre-arrack state. Progent can also help you to perform a forensics investigation and create a report to share with the cyber insurance provider. This report helps you to understand security gaps that must be eliminated and recommends steps to be taken to block subsequent ransomware attacks.

Exfiltration Ransoms
Beyond demanding money for a decryption utility, current strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor often try to exfiltrate files. Hackers can then demand an additional ransom for not divulging this information or selling it. Unfortunately, there is no way to be certain that exfiltrated data have been totally deleted by the threat actor. In fact, in many cases the TA has limited control about who can access the stolen files. Paying an exfiltration ransom does not eliminate the necessity of seeking the advice of legal counsel, performing an inventory of files were stolen, and sending the necessary alerts to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered remote and on-premises IT services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security experts have earned prestigious certifications such as CISM, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and ERP application software. This broad array of skills gives Progent the ability to salvage and integrate the surviving parts of your IT environment after a ransomware attack and reconstruct them rapidly into a viable network. Progent has worked with top cyber insurance providers including Chubb to help businesses recover from ransomware assaults.

Contact Progent about Ransomware Settlement Negotiation Guidance in Guadalajara
To contact with Progent about ransomware settlement negotiation expertise in Guadalajara, phone Progent at 800-462-8800 or go to Contact Progent.



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    MS Office Communications Server delivers Instant Messaging and presence as part of a scalable, world-class solution offering enhanced security, transparent compatibility with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, increased individual output, and stronger intellectual property protection. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants offer remote and onsite support and mediation help for your Office Communications Server deployment and can help you to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to design and carry out a smooth migration that will add business value to your information network

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