Besides offering fast access to top-tier network consultants and subject matter experts to assist Guadalajara, Jalisco companies to resolve specific technical issues or longer-term initiatives, Progent offers short-term staffing to deal with more broadly defined assistance like desktop help, network administration, and Help Desk call center response. Short-term staffing can help businesses to respond to planned or surprise increases in demand for IT personnel, which may be caused by situations such as mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Short-term staffing can also fill gaps caused by the absence of full-time IT personnel due to vacations, health issues, resignation, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's temporary staff augmentation services offer businesses the flexibility to react to increases in demand for network services without dealing with the costs and delays that come with identifying and recruiting reliable IT help and without the burden of increasing your full-time staff size.

Important features of Progent's short-term staff augmentation services include:

  • Fast availability of reliable IT professionals
  • Simple initiation, termination, and resumption of services
  • Seamless augmentation of your in-house IT staff
  • Comprehensive reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
  • Close relationship with a top-level, full-service resource for network support
Progent's Shared Help Desk Program
Progent's co-managed Call Center service is a proven flexible staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk support transparently between their in-house IT staff and Progent's extensive pool of technical support specialists. Working as a transparent extension of your in-house Help Desk, Progent's shared Call Center service is a joint service solution powered by the leading shared professional services tool for managing, service calls, ticketing, assigning responsibility, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background providing online and on-premises network services for organizations throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold advanced certifications including CISSP, CISM, and CRISC. Learn more details about Progent's industry certifications.

Progent's Areas of Expertise for Guadalajara, Jalisco Businesses
Progent's nationwide team of certified engineers can provide Guadalajara, Jalisco companies a wide range of online technical guidance and debugging expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term Staff Augmentation for Guadalajara, Jalisco Companies
To find out more about Progent's temporary staff augmentation services for Guadalajara, Jalisco organizations, call 800-993-9400 or visit Contact Progent.