Besides providing fast contact with high-level IT consultants and subject matter experts (SMEs) to help Guadalajara, Jalisco businesses to resolve discrete technical problems or longer-term projects, Progent can provide temporary supplemental staffing to deliver more generalized assistance such as PC help, IT management, and Help Desk call center response. On-demand staffing makes it possible for businesses to respond to expected or unexpected increases in demand for network personnel, which may be caused by scenarios such as mergers and acquisitions, site relocation, technology migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new regulations. Temporary IT staff augmentation can also cover voids left by the loss of in-house staff members due to scheduled vacations, health issues, termination, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staff augmentation services give organizations the flexibility to react to surges in requirements for IT services without dealing with the costs and hassle associated with reviewing and recruiting reliable technical help and without the burden of adding to your in-house staff size.

Key aspects of Progent's short-term staffing services include:

  • Rapid availability of proven IT professionals
  • Easy engagement, cessation, and re-engagement of services
  • Transparent extension of your in-house IT team
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Strong working relationship with a top-level, full-service resource for IT support
Progent's Shared Help Desk Service
Progent's co-managed Call Center program is a proven flexible staff augmentation alternative that allows IT groups to divide the responsibilities of Help Desk support seamlessly between their internal IT personnel and Progent's nationwide pool of IT support experts. Working as a seamless extension of your in-house Call Center, Progent's co-managed Call Center service is a joint support solution powered by the industry's leading shared professional services tool for managing, service calls, generating tickets, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network expertise for businesses of all sizes throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including CISSP, CISA, and CRISC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Guadalajara, Jalisco Organizations
Progent's veteran team of certified consultants and technical experts can deliver Guadalajara, Jalisco companies a broad array of online technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staffing Services for Guadalajara, Jalisco Companies
To learn more details about Progent's temporary supplemental staffing services for Guadalajara, Jalisco companies, call 800-993-9400 or visit Contact Progent.