Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most popular products for achieving anytime-anywhere connectivity to email, scheduling, web programs, and other critical business information. Progent can provide Guarulhos, São Paulo companies support from BlackBerry-premier professionals who can help companies to maintain their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for companies of any size, successful integration and support of RIM BlackBerry technology has grown increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small businesses frequently turn to outside support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote support capabilities, provides small companies an economical alternative for integrating BlackBerry technology productively into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize wireless applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and safely.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services


Technical Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive emails that are encrypted in wireless transit to provide optimum security. BES Server also streamlines a wide variety of key management jobs ranging from BlackBerry configuration and upgrades to wireless security and high availability.

BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-premier engineers can show you how to use RIM BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage client configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier consultants can also help you to utilize BlackBerry Enterprise Server to implement important tasks not available with the entry-level BES Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant architecture based on VMware
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Monitor and report on the integrity of your BlackBerry solution

Professional RIM BlackBerry Consulting and Technical Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide prompt assistance to businesses in the Guarulhos region or throughout São Paulo. Progent's experienced online technical support experts have helped IT organizations solve network problems and cut support expenses in each state in the country and established a substantial base of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide online help for a broad array of technologies related to RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can in addition help you to resolve a wide range of problems associated with synchronization, handset recognition, email consistency, web browsing, mobile connectivity, IM, desktop application configuration, and Desktop Redirector.

As a leader in delivering nationwide online help for small business networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support costs at a minimum and, by dealing with issues promptly, improves the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, system design, deployment strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and equipment meet your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software versions, server hardware and storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can help your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's seasoned group of network consultants and application specialists have years of background providing online and on-premises support for organizations of any size who want to integrate Android phones into their IT networks so that mobile clients can be productive while on the go. Progent has the breadth of skills to solve technical problems that span numerous manufacturers and that entail a combination of legacy and up-to-date information technology. Progent provides affordable online consulting to help you with any facet of designing, implementing, managing and troubleshooting your BYOD environment. Progent can provide as-needed technical support to assist you to resolve particularly stubborn IT issues, or Progent can provide comprehensive project management services to help you complete strategic IT initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and use Android phones and tablets securely and productively.

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