Guarulhos, São Paulo Microsoft Certified Exchange Support Experts
Exchange Server and Exchange Online Implementation Architecture Support, Migration Consulting, and Troubleshooting Experts
Progent's Microsoft-certified support professionals have over two decades of experience assisting companies to design, set up, and service messaging systems based on Microsoft Exchange. For businesses in Guarulhos São Paulo, Progent offers a variety of economical Microsoft Exchange support and troubleshooting services to ensure that your company's Exchange system delivers:
Information security
Inbound and outbound malware defense and message content filtering
Fault tolerance
Convenient connectivity for off-site and on-the-road workers
Efficient management utilities
Universal inboxes with voicemail, Instant Messaging, Real-time Presence, and conferencing services
Non-intrusive and high-speed data backup and restoration
Tight coordination of on-premises and cloud-based resources
Progent offers businesses an online support service staffed by Microsoft MCSE qualified engineers to resolve Exchange Server problems quickly. Progent's onsite computer support specialists can be sent within one day to businesses in Guarulhos São Paulo. Progent's Cisco CCIE network consultants have the skill to help with challenging connectivity problems that impact Exchange Server performance, and Progent's CISSP and CISA certified security engineers can help your organization to protect against or clean up after security breaches.
Progent's Microsoft Exchange consulting and maintenance specialists can help your business to prepare for and execute non-disruptive migrations from older messaging systems to the latest Microsoft release. Progent's Microsoft Teams experts can help your business to configure Exchange with Microsoft Teams in a hybrid deployment that ensures that Group memberships stay synchronized. Progent's Power BI consultants can help you use data from Exchange spreadsheets to build visualizations to incorporate into collaborative Power BI business analytics reports and dashboards. Progent can also assist you to expand your Exchange-based email environment with the new generation of smartphones by providing BYOD integration support services such as Apple iPhone and iPad integration and Android smartphone integration and management.
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes hosted at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical problems and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange solution is completed on schedule and on budget. For more information about Progent's online consulting expertise for integrating Microsoft 365 and on-prem Exchange systems, refer to Microsoft 365 integration with on-premises Exchange.
In addition, Progent can provide 24x7 system monitoring to make sure your company's Exchange system stays working efficiently, and Call Center Support for rapidly resolving email problems encountered by individual workers.
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
Progent locations in São Paulo Metro
City
Address
Phone
Link
Barueri-Alphaville
Alameda Rio Negro, 1477, Alphaville Industrial Barueri, SP 06454-040 Brazil
MS Exchange 2019 Planning and Configuration Services
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients. For more information, visit Progent's MS Exchange 2019 Server planning and configuration services.
Microsoft Exchange 2016 Server Consulting
Exchange Server 2016's consolidated architecture allows easier deployment and scale, higher utilization of equipment, and lower administration expense. Microsoft Exchange Server 2016 offers closer connectivity with Microsoft 365 applications, support for Windows Server 2016, higher throughput, improved data loss protection (DLP), and more rapid recoverability, feature-rich support for iOS and Android smart phones and tablets, comprehensive browser-based management, and a more functional web client. Read more about Progent's Microsoft Exchange 2016 consultants.
Exchange Server 2013 Configuration
Microsoft Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These improvements favorably impact vital facets of IT like manageability, availability, security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Exchange Server 2013, design an efficient test and deployment strategy, and train your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013. Read more details about Progent's Microsoft Exchange 2013 help.
Microsoft Exchange 2010 introduced powerful new solutions for fault-tolerant, protected, unified messaging. In comparison to Microsoft Exchange Server 2007 or Exchange Server 2003, Microsoft Exchange 2010 is less expensive to install and support, easier to administer and expand, more comprehensive in features, faster, less subject to hardware failure, more extensive in its support for mobile workers, and better equipped to safeguard sensitive information and defend against hacker assaults. Learn more details about Progent's MS Exchange 2010 support services.
Exchange 2007 Help
MS Exchange Server 2007 is engineered to address the challenges of security, ubiquitous connectivity, high performance, and dependability. Exchange Server 2007 provides designed-in resilience that delivers enterprise-class robustness to keep your messaging solution operating smoothly, protect you from spam and viruses, and enable your organization to be compliant with regulatory requirements. Find out more details about Progent's Exchange 2007 consulting.
MS Exchange 2003 Consultants
Microsoft Exchange 2003 offers a dependable, expandable, and manageable infrastructure with round-the-clock email and group support plus low licensing cost. Exchange Server 2003 remains popular due to the fact that it enables a broad range of team activities, such as group scheduling utilities, discussion groups, and group folders, and in addition provides access to information across physical, logical, and technology boundaries with features such as IM, real-time data, and video conferencing. Although Microsoft no longer provides support for the product, Exchange Server 2003 remains one of the most popular versions of the Exchange product line. Progent can help your business to support your existing Exchange Server 2003 solution or migrate to the latest edition of Exchange. Find out additional information about Progent's Microsoft Exchange 2003 consulting services.
Exchange 2K Support
Unlike Microsoft Exchange 5.5, which uses its built-in directory, Microsoft Exchange Server 2000 utilizes MS Active Directory, offering a greatly simplified management and protection architecture. Microsoft has ended support for the product and it is time to upgrade. Progent's seasoned email experts offer decades of experience working with Exchange 2K and can assist your company to upgrade efficiently to a newer release of this popular email technology. Learn additional details about Progent's MS Exchange 2000 support services.
MS Exchange 2016 Migration Planning and Support
Progent can assist your business with any and all phases of your MS Exchange 2016 Server migration such as planning, testing, moving mailboxes, client remediation and management/end user training. Progent's consultants can help you to assess the business advantages of deploying Exchange Server 2016, design and implement an efficient migration, and deliver as-needed troubleshooting. Progent can help you to build a Microsoft Exchange 2016 ecosystem that utilizes on-premises and/or cloud-based datacenters. Learn more details about ways that Progent's Exchange Server 2016 migration consulting services can assist your organization to move non-disruptively from your current Exchange environment to Exchange 2016.
MS Exchange Server 2013 Upgrade Support Services
MS Exchange 2013 Server includes significant improvements to Exchange 2010 Server and offers powerful new capabilities plus a simpler architecture. Progent can help your business to upgrade to MS Exchange Server 2013 utilizing as much as feasible of your existing resources. Progent's experts can also help your business to configure Exchange 2013 with Lync, SharePoint 2013, and Office or Microsoft 365 for advanced collaboration support and enterprise search features. Learn how Progent's Exchange 2013 Server upgrade support can help you migrate efficiently to MS Exchange 2013 for on-premises, cloud-based, or hybrid deployments.
MS Exchange 2010 Migration Support Services
Progent can provide expert support for each phase of your Microsoft Exchange 2010 migration with services that include end-to-end project management services, site analysis, project design and documentation, specification of new software and equipment needed, recommended vendor sourcing, pilot verification at client site or at Progent's testing lab, setting up transitional coexistence between MS Exchange 2010 Server and Exchange Server 2003 or Exchange 2007, implementation the solution, decommissioning the old system, and training for client's IT staff and users. Find out more about how Progent's MS Exchange Server 2010 Migration Expertise can help your business to transition economically and efficiently from your older Exchange Server system to MS Exchange Server 2010
Spam Filtering, Data Leakage Prevention plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data leakage protection and email encryption solution that incorporates the technology of leading data security vendors to provide centralized control and comprehensive security for your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Email Content Filtering and Data Leakage Prevention.
Planning and Deployment Support for Microsoft Teams and Skype for Business
Progent's Microsoft Teams integration experts and Microsoft-certified Skype for Business experts can provide online and onsite consulting services for organizations of any size to assess the benefits of migrating to Microsoft Teams or Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud or hybrid topology; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint Server and Microsoft 365; configure HA mechanisms; connect Microsoft Teams or Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco UC. Progent's certified information security experts can assist you create and verify a security strategy for your Microsoft Teams or Skype for Business solution that meets government and industry requirements.
How to Contact Progent for Microsoft Exchange Server Expertise
If your São Paulo business is looking for an Exchange technology consulting professional, call Progent at 800-993-9400 or visit Contact Progent.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top performance for SSL inspection. Progent's Fortinet firewall consultants can help your business to integrate your Fortinet FortiGate firewalls to protect your digital resources at the network edge, within the data center, at branch locations, and at the cloud edge.
Cisco's PIX Series firewalls have been discontinued and Cisco might not support these devices. Progent still provides consulting assistance for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine if you should move up to the latest firewall products available from Cisco. Progent's Cisco-certified experts can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X firewalls following leading practices.
Progent can help companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce equipment expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and resources and make sure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android handhelds.
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from as-needed architecture review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support professionals can help you design, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 and local Exchange systems. This permits you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Exchange solution is completed on schedule and within budget.
Microsoft Dynamics GP accounting offers analysis and reporting features that allow you to track all operations, sales and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting services can enable you to design reports that allow you to analyze your business more completely, turning uncooked data into useful business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver custom business software development and eCommerce applications that work transparently with Microsoft Dynamics GP/Great Plains.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to help your organization to plan, configure, administer, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's consultants can also help you to plan and implement hybrid environments that integrate local and cloud-hosted resources and that deliver easy access, enhanced security, streamlined management, and consistent operation for all your wired and wireless devices.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide affordable online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's Microsoft certified experts offer small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical software quickly and automatically to appropriate workers, reduce software costs and adhere to licensing agreements by determining patterns of usage, improve Windows protection by improving your knowledge of weak points and by installing critical patches, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by fully exploiting the administrative capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and resource monitoring management including program and appliance inventory.
Progent's certified Windows 2003 Server consultants offer network help and IT consulting for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, update, and support services include system planning, deployment, project management, on-premises and off-site technical support and troubleshooting, Call Center services, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
When performing consulting tasks for corporate customers, Progent follows a phased approach based on specified milestones in order to meet budgetary, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design adjustments, and professional deployment. All facets are recorded to provide a comprehensive description of IT services performed and to assist in downstream network maintenance.
Progent can help your organization in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Progent's Microsoft-certified Windows 11 consultants offer a variety of services to support Windows 11 including Microsoft 365 integration, mobile management, telecommuter connectivity, security and compliance, streamlined provisioning, and Help Desk support.
Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Premier IT support professionals. With Progent's economically priced IT support programs, small organizations can select a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to provide small company information systems enterprise-class reliability, security, and performance.
Progent's Microsoft-certified consultants can provide organizations of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for intelligently connecting people, teams and data. Microsoft SharePoint Server provides a common location for your employees or clients to connect to, organize, share and manipulate relevant data, files, and software and to communicate with other people. Microsoft SharePoint allows faster and better decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge they've developed in a way that makes data convenient to locate, download and apply. Progent's SharePoint consultants can help you to maintain your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent's Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server offers a central location for your employees or customers to access, organize, share and manipulate relevant information, documents, and applications and to interact with other people. Microsoft SharePoint allows faster and better decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they've created in a way that makes data convenient to find, download and re-use. Progent's SharePoint consultants can help your organization to manage your existing SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity environment that spans your data center and cloud assets and guards any user anywhere with any endpoint device.
Cisco has developed a full array of routers that includes appliances designed to deliver the security, bandwidth, and availability demanded by organizations ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system uptime. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, including the Cisco 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
E-Mail Guard by Postini offers continually updated spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postini's Perimeter Management services via Progent's E-Mail Guard antispam and antivirus service offering. Progent's expert e-mail protection consultants can show you how to devise an email protection strategy that features anti-spam and virus protection services and policies.
Progent has over 20 years of background configuring, and supporting the core components included with System Center and can help your organization to design, configure, support, and repair your System Center 2012 R2 ecosystem to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the latest edition of System Center from an earlier one or from a third-party IT management solution to deliver the benefits of enterprise-class deployment, automation, security, plus infrastructure and critical application performance monitoring.
Progent provides clients the services of engineers who have been awarded some of the IT industry's most prized certifications. Progent thinks that customers have the right to be sure that their IT support providers have accredited testing plus extensive practical field experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially better vendor assistance than is available to uncertified consultants, allowing Progent to deliver clients a higher class of computer service. In addition, major credentials such as CISM or CISSP for IT security can help enterprise clients to show compliance with regulatory demands by using the services of recognized industry experts.
Progent's Technical Response Center provides nationwide extended hours remote assistance for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone help and remote secure network access to isolate and resolve technical problems rapidly and economically. The scope of technical experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult network issues to competent specialists as required. For urgent problems, the Technical Response Center tries to answer your call for support within one hour.
Progent's UNIX platform consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient single source to show you how to create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.
Progent offers high availability load balancing consulting covering system load balancing, load balanced program, network infrastructure routing, and content dispatching products such as F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
State of São Paulo Exchange Server 2019 Technical Services
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and expert services to deliver cutting-edge endpoint detection and response (EDR).
Progent's Juniper Networks-certified network consultants can help your company to design and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated products to the latest releases. Progent's Junos OS consultants can offer support for Juniper's flagship network operating system to help your business to simplify the administration and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage environments that include a mix of Juniper's software platforms.
Progent can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist you to move from an earlier version of System Center Virtual Machine Manager or from another management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you get the highest possible business value.
Progent's Technical Response Center (TRC) provides low-cost national extended hours online assistance for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide 24x7 phone help and remote direct network connection to isolate and resolve technical problems quickly and economically.