Enlarging your telecommuter workforce may have a major impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, tune, and debug IT networks that support a remote workforce. Progent can assist your Guarulhos organization to select the right tools and follow leading practices in creating and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide support services that go from as-needed guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Guarulhos, São Paulo businesses to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for a remote work environment can be particularly challenging if you must accommodate a mix of personal equipment like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's experience delivering online help for both legacy as well as modern technologies in virtual office venues enables you to make efficient use of your existing network infrastructure and provides you with ready access to top-tire consultants for implement necessary updates. Services available from Progent to help you to implement a productive telecommuting infrastructure include:

  • VPN connectivity allows you to establish a safe tunnel for authenticated at-home employees to use IT assets situated at your corporate data center or in a public cloud. Progent can help you to configure and manage VPN connections between your teleworkers and your various network resources by providing online VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your remote workers to utilize Cisco's AnyConnect software for safe VPN tunneling for a broad selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to view and use a data center PC's desktop. This technology provides IT managers more control over the digital environment of telecommuters and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and support VPN tunnels, local wireless networks, and firewall services. Progent can provide top-tier online consulting for deploying home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting the whole family and visitors, are commonly utilized by at-home employees to connect to their router for work. This can create throughput as well as cybersecurity issues. Progent can help businesses to mitigate these issues by providing expertise that include Cisco Aironet configuration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti WiFi access point integration help.
  • Internet access methods affect the speed and availability of connections between telecommuters and the corporate data center. Line-of-business processes might require redundant Internet access in case the primary connection breaks. Progent can provide guidance for picking service providers, choosing appropriate service bundles, and integrating fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Guarulhos, São Paulo organization, phone 1-800-993-9400 or refer to Contact Progent.