Enlarging your remote workforce can have a major effect on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Guarulhos organization to pick the appropriate technologies and adhere to best practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers top business value. Progent offers services ranging from on demand expertise for helping you past occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Guarulhos, São Paulo businesses to with any aspect of creating a high-performing remote work environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, cybersecurity, data protection solutions, and centralized management.
Infrastructure for Teleworkers
Integrating the network infrastructure needed to support an at-home workforce can be particularly complicated if you must accommodate a mix of personal hardware such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing online support for both legacy as well as current IT products in remote office solutions enables you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for implement essential upgrades. Support services offered by Progent to assist your company to implement a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) connectivity makes it possible to establish a secure tunnel for authorized remote employees to use IT resources located at your company datacenter or in a public cloud. Progent can help your company to configure and manage VPN access between your teleworkers and your key network resources by providing online VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your remote workers to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a broad selection of devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow an at-home worker to see and interact with a data center computer's desktop. This technology gives network managers more control over the computing environment of telecommuters and offers them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent offers top-tier online support for configuring routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by the whole family and guests, are commonly used by telecommuters to connect to their Internet router for work. This can cause performance as well as security issues. Progent can help businesses to mitigate these issues by delivering services that include Aironet configuration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti WiFi AP integration assistance.
- Internet connectivity methods affect the performance and reliability of connections between at-home workers and the corporate network. Business-critical processes might demand backup Internet access in case the normal connection fails. Progent can provide guidance for selecting ISPs, selecting appropriate bandwidth and data volume packages, and configuring high-availability Internet access. Refer to Internet connectivity integration services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Guarulhos, São Paulo company, call 1-800-993-9400 or refer to Contact Progent.