Expanding your remote workforce can have a significant effect on IT architecture, security, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Guarulhos organization to select the right technologies and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns top value. Progent can provide support services ranging from as-needed guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Guarulhos, São Paulo businesses to with any aspect of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, data security, data protection solutions, and unified management.

Video Conferencing for Telecommuters
A broad selection of video conferencing products from major vendors support online meetings, video conferencing, chat, and screen sharing for both local users and at-home workers. Many organizations use a mix of products to accommodate their various partners and customers. Progent's communications experts can assist you to maintain your existing conferencing environment and optimize the experience of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business clients to support your remote employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. For details about Progent's support services for Cisco Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist your business to tune your network architecture to run them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Guarulhos, São Paulo business, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • Help and Support ISA 2000 Server 24/7 ISA 2004 Enterprise Edition Server Technology Consulting
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    Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to build a unique capability for supporting branch offices that require network help with the responsiveness associated with with small organizations but which includes effective client interaction, thorough documentation, and compliance with corporate IT standards. If your corporation maintains a remote office located anywhere in or any region served by Progent's consultants, Progent can provide a wide array of on-premises and remote network consulting services and network architecture assistance.

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    Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

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