Fast and Affordable Online Troubleshooting for Guarulhos São Paulo Information Networks
Immediate Phone Consulting for Guarulhos NetworksFor companies located in Guarulhos São Paulo, Progent provides online technical support for computer systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have provided remote troubleshooting to companies in all 50 states in the United States. (Refer to testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified engineers to solve challenging infrastructure problems, as well as the assistance of CISSP-certified cybersecurity experts to handle high-level security architecture and diagnostic issues.

Progent's online support experts offer excellent leverage due to the fact that they have the real-world experience and have access to the sophisticated technology needed to solve most information system problems rapidly. This reduces immediate expenses because solutions accumulate fewer chargeable consulting minutes. Remote help also eliminates the cost of sending an engineer to your site. Your company benefits even more in indirect costs by minimizing or avoiding system downtime and associated losses resulting from business discontinuity, upset clients, unproductive employees, and distracted management. Progent's extensive remote technical support expertise is especially valuable for businesses that are dependent on public clouds for vital network infrastructure or applications like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an alternative.

Progent's billing policy for remote help is designed to stretch your network support dollar. Progent bills per minute for telephone-based consulting, so you are invoiced only for the services that you actually get. In contrast to typical online service firms, Progent imposes no service activation fee or minimum fees. Progent's one-minute billing unit and clean model for pricing do away with situations where speedy. minor repairs manage to turn into substantial invoices. Progent's penchant for handling technical issues quickly means you saves money.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned an arsenal of customized technologies and proven processes which ensure the highest degree of effectiveness for remote engineering help and troubleshooting for information systems of all sizes. Progent's remote service group can connect to your network without compromising network security.

Progent's sophisticated customer support database system includes detailed histories of all support that Progent's clients have received. Progent's authorized service personnel have the benefit of the specifics of services rendered to each Progent client by any consultant. This history of issues and solutions is stored as a conveniently retrievable proprietary database that allows Progent's online support experts to share their knowledge company-wide to ensure that the quality of Progent's technical support improves over time. Progent's advanced certifications and working associations with important industry leaders including Cisco and Microsoft make available additional massive technical knowledge bases and allow quick access to manufacturers' internal engineering staff so Progent's remote service experts can arrive at optimal solutions quickly.

Remote support provided by Progent to clients in Guarulhos São Paulo include:

Progent's ProSight Subscription-based IT Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, subscription-based managed services designed to allow small and medium-size businesses to benefit from the same best-of-breed technology deployed by some of the world's top corporations. The ProSight line of IT management outsourcing services covers all critical facets of information technology such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure health monitoring, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so any looming problems can be resolved before they have a chance to disrupt productivity. Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven solution for monitoring and managing your network, server, and desktop devices by providing tools for performing common time-consuming jobs. These include health checking, patch management, automated remediation, endpoint configuration, backup and restore, A/V response, remote access, standard and custom scripts, resource inventory, endpoint status reporting, and debugging assistance. If ProSight LAN Watch with NinjaOne RMM identifies a serious issue, it transmits an alert to your specified IT management personnel and your Progent technical consultant so that potential issues can be fixed before they impact productivity. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and debug their networking appliances like routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating devices that require critical software patches, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of real-time reporting plug-ins created to work with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize key issues like spotty support follow-through or machines with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances network value, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with leading backup/restore product vendors to create ProSight Data Protection Services, a portfolio of subscription-based management offerings that deliver backup-as-a-service. ProSight DPS services automate and track your backup operations and enable non-disruptive backup and fast restoration of vital files/folders, applications, system images, and virtual machines. ProSight DPS helps your business recover from data loss resulting from hardware failures, natural calamities, fire, cyber attacks such as ransomware, human error, malicious employees, or application bugs. Managed services in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these managed services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security companies to deliver web-based control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Cisco Duo: Identity Validation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a protected online account and give your password you are asked to verify your identity via a unit that only you have and that uses a separate network channel. A broad selection of devices can be utilized for this added form of authentication including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. For more information about Duo identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Shared Call Desk: Outsourced and Co-managed IT Support Desk Services
    Progent's Shared Help Desk Service offers a seamless extension of your corporate network support organization. End user access to the Help Desk, provision of support services, issue escalation, trouble ticket creation and updates, performance metrics, and maintenance of the service database are consistent whether incidents are taken care of by your core support resources, by Progent, or a mix of the two. You have unrestricted versatility to expand or shrink your part of support activity as circumstances demand. Progent provides startup installation and onboarding of the professional services automation software as well as workflow documentation, testing and education. To find out more about ProSight Shared Support, refer to ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior analysis tools to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to manage the complete threat lifecycle including filtering, identification, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies incorporated within one agent managed from a single control. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your organization's specific needs and that helps you prove compliance with legal and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management provide organizations of all sizes a flexible and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving information network. Besides maximizing the protection and functionality of your computer environment, Progent's software/firmware update management services free up time for your IT team to concentrate on more strategic projects and activities that derive the highest business value from your information network. Find out more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported easily to a different hardware environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an objective evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your core network assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) environment. Both also come with one year of state-of-the-art remote network monitoring and management. Benefits can include easier management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help assess your company's preparedness either to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your existing cybersecurity posture and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup environment that aligns with your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the services of world-class online consulting professionals for contract information technology programs. Progent's charges for ongoing consulting projects are set based on the qualifications of the engineers involved. Progent's experience with these special fields of information technology allows customers to execute major projects within budget and on time. Progent's project-based remote consulting services include:

  • Call Center Expertise
    Progent's Call Center programs for businesses with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, shared Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all facets of online desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progent's Help Desk consulting expertise can support you in building an efficient new Call Center or enhancing your existing one, selecting or enhancing Call Center software to handle the unique demands of your corporation, or providing occasional phone support staff to reinforce your internal Call Center group to handle high-demand events such as software migrations, major updates, or rolling out new applications.

    Progent's Help Desk staff of veteran network professionals provides your computer users in Guarulhos São Paulo instant contact with an efficient network service resource with extensive background delivering telephone-based support and remote repair service for IT systems that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's mission is to earn the Help Desk Call Center perception as a crucial contributor to company performance, and Progent's policy is to fix rather than just track IT problems.

  • Business Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting Team can supply online and in-depth engineering support and training in key application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, programming, and education for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft 365 Word, and Office Excel. To find out more information concerning Progent's expertise, customization, and education services, refer to Progent's Applications Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware; and better cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center consultants can provide world-class online and on-premises support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of System Center2, extend or optimize your current one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent offers organizations in Guarulhos São Paulo online hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can adapt Operations Manager to suit your environment so your network support is proactive rather than reactive. By exposing possible trouble spots before they result in downtime, automated monitoring can avoid inconvenient and expensive network failures. Progent can also use network monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or systems powered by multiple operating systems.
How Your Guarulhos Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency phone-based expertise with Microsoft Windows, macOS and OS X, or Linux computer systems, visit Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or see Contact Progent. For companies and new businesses in Guarulhos São Paulo, Progent's online computer support engineers are ready to provide expert and cost-effective system help the moment your company has to have it. More than 20 years of providing remote tech support has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire world-class troubleshooting capability and to refine online access tools to solve network problems rapidly while avoiding the cost and lost time that comes with in-person service visits.

Even if your Guarulhos office has a local independent support technician or employs a full time organization that know how to deal with common computer problems, Progent's Microsoft and Cisco certified consultants can still offer a convenient and transparent virtual extension of your on-site resources in cases when your regular IT support personnel either don't have the bandwidth or the knowledge to solve unexpected system crises or particularly tough integration projects.

Details of Progent's Online Network Support for Guarulhos São Paulo
Progent's online support, remote repair, system security consulting, and network management services give businesses in Guarulhos São Paulo the greatest leverage for your IT investment. Whether you need one-time telephone help and Internet-based troubleshooting or ongoing Help Desk call center support and network management, Progent's professionals can provide your business world class IT support while allowing you to eliminate the expense and administration overhead of running a full-service internal IT organization. Key features of Progent's online help program include:

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, depth of technical background, fine tuned support tools, and familiarity with corporate IT enable offices to escape the pitfalls associated with excessive reliance on smaller consulting organizations, individual freelance consultants, or over-stretched internal IT help.

Progent adds value by offering:

How Does Our Company Start Receiving Remote Network Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.



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    Progent can show you how to plan, configure, manage, and troubleshoot an efficient Wi-Fi LAN architecture, recommend sensible components, and integrate access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a thorough wireless network security plan that is well aligned with the security strategy for your entire business network.

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    Progent can help you to design, install and administer a backup plan built around MSP360 Backup software to protect your IT resources residing on any leading public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss caused by human miscues, software errors, ill-intentioned insiders, and external attacks such as ransomware.

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    Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified control of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally control IT ecosystems that span branch offices, data centers, and cloud resources.

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    Progent can provide fast and affordable remote access to a certified Oracle DBA consultant or an Oracle application programmer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also help design, create, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also offers support for Streams replication tools and Oracle Recovery Manager.

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    Progent's Microsoft-premier engineers can help your organization to enhance your application servers and/or desktops from 32 to 64 bits. Progent can help you to calculate the risks and advantages of migrating to 64-bit computing, plan an affordable migration strategy that minimizes operational disruptions, and provide economical, expert online support to assist you to install 64-bit software and applications on your current computers.

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    Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco devices for streamlined management.

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    Progent can provide the affordable support of online Internet connectivity consultants to assist your organization to evaluate or update your ISP services so your Internet connectivity solution matches your business requirements. Services provided by Progent's engineers include assessment of your existing bandwidth use, vendor and plan comparison and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service plan. Provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

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    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, locating appliances that need critical software patches, or isolating performance issues.

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    Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to deliver cutting-edge endpoint detection and response.

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    Progent's Citrix-certified consultants can assist your organization to assess the business value of the available versions of Essentials for Hyper-V, help you to integrate Citrix administration tools with your Hyper-V environment, and show you how you can use Citrix Essentials for Hyper-V to improve the performance, availability, flexibility, and fault tolerance of your virtualized network while lowering the cost of resources and operations and simplifying management processes.

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    Barracuda's value-priced CloudGen Firewall devices offer web filtering, remote access, SSL VPN, secure SD-WAN, and Zero-Trust support along with centralized management encompassing your complete enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent has the depth of expertise to be your one-stop source for technical support, administration, education, and cybersecurity consulting.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning tools from SentinelOne to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely escape traditional signature-matching AV tools. ProSight ASM protects local and cloud resources and offers a single platform to automate the entire threat lifecycle including filtering, identification, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.

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    Progent's Cisco CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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    SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of a new generation of enterprise-class programs that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.

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    Progent offers fast remote support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE consultants can link to your environment using powerful remote support tools to deliver quick and affordable analysis and remediation of urgent network issues.

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    Progent's IT outsourcing packages offer affordable computer consulting for small organizations. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or developing a web-based business solution, outsourcing your network engineering services can reduce costs and minimize uncertainties, allowing network service expenses to grow in a more linear and controlled manner than is feasible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network architecture for your vital applications powered by Microsoft Windows.

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