Besides offering rapid access to top-tier network professionals and subject matter experts to help Guarulhos, São Paulo businesses with discrete IT problems or strategic initiatives, Progent offers short-term supplemental staffing to deliver more broadly defined services such as desktop help, network administration, and Help Desk call center response. Temporary staffing makes it possible for businesses to respond to expected or unplanned increases in demand for IT personnel, which may be caused by situations such as mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Temporary supplemental staffing can also cover gaps caused by the absence of in-house IT personnel because of vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's short-term staff augmentation services give businesses the ability to react to surges in demand for IT personnel without dealing with the expense and delays associated with identifying and hiring professional technical personnel and without the burden of increasing your full-time head count.

Important features of Progent's short-term staff augmentation services include:

  • Fast access to proven network professionals
  • Simple initiation, cessation, and re-engagement of services
  • Transparent augmentation of your in-house IT staff
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
  • Strong working relationship with a world-class, full-service source for IT expertise
Progent's Shared Help Desk Program
Progent's co-managed Call Center program is a specialized flexible staff expansion option that enables IT groups to share the responsibilities of Help Desk support seamlessly between their internal network staff and Progent's extensive team of technical support specialists. Acting as a transparent extension of your full-time Call Center, Progent's shared Help Desk Call Center program is a collaborative service alternative powered by the industry's leading shared professional services tool for managing, service calls, generating tickets, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises network expertise for organizations across the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including ISSAP, CISA, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for Guarulhos, São Paulo Companies
Progent's seasoned team of certified consultants can provide Guarulhos, São Paulo organizations a wide array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term Staff Augmentation for Guarulhos, São Paulo Companies
To learn more details about Progent's temporary supplemental staffing services for Guarulhos, São Paulo businesses, call 800-993-9400 or visit Contact Progent.