Besides providing fast access to guidance from high-level IT professionals and subject matter experts (SMEs) to assist Guarulhos, São Paulo businesses with discrete IT issues or strategic projects, Progent offers temporary supplemental staffing to deal with more generalized assistance such as desktop support, IT management, and Help Desk services. Short-term staffing can help businesses to deal with expected or unplanned increases in demand for IT personnel, which may be caused by situations such as mergers and acquisitions, site moves, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Temporary staffing can also fill gaps caused by the loss of full-time staff members because of scheduled vacations, illness, resignation, etc.

Advantages of Progent's Temporary Staffing Services
Progent's temporary staffing services give businesses the ability to react to increases in requirements for network personnel without being saddled with the costs and delays that come with reviewing and recruiting reliable IT personnel and without the risk of adding to your in-house staff size.

Important aspects of Progent's temporary staff augmentation services include:

  • Rapid access to proven network professionals
  • Easy initiation, termination, and resumption of services
  • Seamless extension of your in-house network support team
  • Comprehensive documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
  • Close working relationship with a world-class, full-spectrum resource for network support
Progent's Shared Center Program
Progent's co-managed Help Desk Call Center program is a specialized flexible staff augmentation alternative that enables IT groups to share the responsibilities of Call Center support seamlessly between their full-time IT personnel and Progent's nationwide team of IT support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's shared Call Center service is a collaborative support solution based on by the leading shared professional services (PSA) platform for managing, service calls, ticketing, assigning ownership, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of background delivering remote and onsite IT services for organizations of all sizes throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP, CISM, and GIAC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for Guarulhos, São Paulo Businesses
Progent's seasoned team of certified consultants can provide Guarulhos, São Paulo companies a wide range of online consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term Staffing Services for Guarulhos, São Paulo Businesses
To learn more details about Progent's temporary supplemental staffing services for Guarulhos, São Paulo companies, call 800-993-9400 or visit Contact Progent.