Guarulhos Work at Home Employees Configuration Consulting Partner
System Planning, Setup, Management and Troubleshooting Consulting Experts
Enlarging your at-home workforce can have a significant effect on network infrastructure, security/compliance, and company workflows. Progent has 20 years of background assisting SMBs to design, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Guarulhos company to pick the right tools and adhere to best practices in creating and operating a safe virtual ecosystem for teleworkers that promotes teamwork and returns top value. Progent can provide services that go from on demand expertise for getting you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Guarulhos, São Paulo companies to with any aspect of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, security and compliance, backup/restore solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure required to support a remote workforce can be especially challenging if you have to manage a combination of personal equipment like PCs and laptops, routers, and Wi-Fi appliances from various vendors and with a variety of operating systems and firmware levels. Progent's experience delivering online help for both legacy as well as modern technologies in virtual office venues allows you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for making essential updates. Services offered by Progent to help your company to implement a productive work-at-home ecosystem include:
- VPN connectivity allows you to create a safe connection for authorized remote employees to use IT assets located at your corporate data center or in the cloud. Progent's consultants can help you to deploy and maintain VPN access between your teleworkers and your various network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your at-home workers to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a wide range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable a telecommuter to see and interact with a data center PC's desktop. This technology provides IT managers substantial control over the digital environment of telecommuters and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home computer networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier online consulting for setting up home routers from all major vendors. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by an entire household and guests, are commonly used by telecommuters to access their Internet router for work. This can create throughput and cybersecurity issues. Progent can help you to resolve these issues by providing expertise like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi AP integration help.
- Internet connectivity methods affect the performance and availability of connections between telecommuters and the corporate data center. Vital applications might demand backup Internet access in case the normal connection breaks. Progent offers expertise for selecting Internet service providers, choosing appropriate service bundles, and configuring redundant Internet access. Refer to Internet connectivity integration services.
VoIP Solutions for Teleworkers
Expanding the business phone environment to include telecommuters is critical to supporting an effective work-at-home solution. A variety of cloud-based digital PBX products are used by SMBs to support telecommuters. Many larger organizations rely on Cisco's modern or older platforms for VoIP solutions. Progent can assist businesses of any size to design or tune a remote IP voice service that provides the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations tune their existing Cisco VoIP systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports additional mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM support, see CUCM consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with public telephony networks and with users working beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to work with these solutions and provide online configuration and troubleshooting services.
Video Conferencing for Teleworkers
A wide range of video conferencing platforms from major vendors support virtual meetings, video and voice conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many companies use multiple products to meet the needs of their different partners and customers. Progent can help your organization to maintain your existing conferencing environment and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading communications product that enables presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business client software to accommodate your remote workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. For details about Progent's consulting expertise for Cisco Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and assist you to optimize your WAN architecture to run them.
Microsoft Collaboration Platforms for Remote and Hybrid Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office families, offering a rich ecosystem of productivity apps that create a cohesive user experience for sharing information throughout a corporate network and on a broad range of endpoint devices. Progent has provided remote consulting services for Microsoft SharePoint and Exchange since their initial releases and can assist businesses to deploy these flagship collaboration products to optimize the effectiveness of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration. Developed as a replacement for Skype for Business Online, Microsoft Teams can enable chat, video meetings with screen sharing, phone calls, cloud voicemail, group email, as well as file and app sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously branded Azure Active Directory) for supporting its complete range of capabilities. For additional information about Progent's support services for Microsoft Teams and Teams Premium, visit planning and deployment expertise for Microsoft Teams.
SharePoint utilizes web entities to enable collaboration and information delivery by providing policy-driven delivery of data, workflow, and utilities for looking through enterprise-wide information silos. SharePoint allows you to build protected portals that enables at-home workers to view and update aggregated corporate intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts (Widgets). For information about Progent's SharePoint support services, see SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, refer to planning and configuration consulting for Exchange Server.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote workers can store files to OneDrive, and co-workers can share them safely via a web browser. Provided with Microsoft 365, OneDrive allows home workers to jointly author files. Edits created offline are automatically synced when you reconnect to the Internet. For information about Progent's consulting expertise for Microsoft OneDrive, refer to Microsoft Onedrive integration consulting.
Public Cloud Integration Services for Remote Workers
Progent offers affordable remote support for enabling organizations to build, manage and troubleshoot integrated network models that incorporate internal data centers, telecommuters, branch offices, and public cloud services. Progent offers expertise for all modes of public cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters fix problems with public cloud access, authentication, and security.
Microsoft Azure is a popular platform for public cloud services that enables you to use IT infrastructure, virtual servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure offers over 100 cloud-based services including the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent can also show you how to create protected connections to Azure for at-home workers by configuring and debugging firewall appliances and VPN tunnels. To find out about Progent's consulting services for Azure, see Azure expertise.
Microsoft 365, previously branded Office 365, is Microsoft's popular suite of client productivity applications and cloud services offered by subscription. Microsoft apps and cloud services are provided in a selection of plans intended for users ranging from students and small offices to large corporations. Progent can provide fast and affordable online access to experts familiar with Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to assess the various subscription plans available for Microsoft 365 and deploy 365 apps for your at-home workers in a way that delivers maximum business value. For information about Progent's consulting expertise for Microsoft 365, see Microsoft 365 integration support.
Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of reduced costs for physical infrastructure, easier management, on-demand scaling, high availability, and other advantages associated with public clouds. Microsoft has engineered Exchange Online to run seamlessly with on-premises deployments of Exchange, allowing you to create hybrid cloud/onsite networks. Progent's Exchange consultants can provide occasional help to guide you through challenging IT bottlenecks and can also provide comprehensive project management outsourcing to make sure your teleworkers have easy and safe access to your Exchange Online environment. To learn Progent's consulting expertise for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the world's top source of cloud services. Progent offers fast and affordable online access to cloud connectivity experts who can assist your business to design, implement, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other public clouds such as Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help you to create a high-uptime network model to make sure your employees have a productive computing environment regardless of whether they are working from your main office, a remote branch, at home, or on the road. For information about Progent's expertise for Amazon AWS, see Amazon AWS consulting expertise.
Google Cloud Platform is a leading suite of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to extend your current IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your key applications cloud friendly so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist your business to set up virtual machines on GCP Compute Engine, design an efficient storage system with GCP Storage, and streamline access control for remote workers with Google Cloud Identity. Progent's consultants can also assist your business to use GCP's management tools to administer and monitor your Google Cloud ecosystem. For information, see Google Cloud Platform (GCP) consulting support.
Help Desk Support for Teleworkers
A fast, organization-wide transition to a from-home workforce, which might be motivated by an epidemic or as a component of a disaster recovery/business continuity plan, can overwhelm even the most efficient in-house Help Desk. Progent's Call Center services allow organizations of any size to outsource or augment their Help Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Call Desk support services utilize Progent's nationwide team of online technical support specialists along with world-class trouble ticketing and follow-up technology to offer an affordable, modern Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 PC support from help requests to ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to monitor or update their active tickets, add details, and append screen captures and attachments. Desktop support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical service charges, and Progent makes available optional rapid escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. For details, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Augmentation Service allows you to expand your current Call Center team by sharing delivery of Help Desk Call Center services seamlessly between your in-house IT support staff and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's co-managed Call Center service is based on a collective support solution utilizing the leading PSA platform for handling service requests and trouble tickets, assigning responsibility, monitoring progress, and producing reports. To find out how Progent's Call Center Augmentation Services can enable your company to provide world-class desktop support to your teleworkers, see Progent's Help Desk Call Center supplementation Services.
Security and Compliance for Telecommuters
At-home workers typically use their personal computing devices and usually operate in an unsecured physical area. This situation increases their susceptibility to malware threats and requires careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive user training, and the development of security policies based on best practices. Progent's seasoned group of IT security support experts can help your business to plan, deploy and manage an effective security solution that protects vital IT resources in environments that incorporate at-home workers.
Firewalls enable companies to build a network that can be safely accessed by on-premises users and by an at-home workforce, mobile employees, vendors, clients, and the public. Modern firewall appliances allow you to assign and manage appropriate access rights to different groups of users and to expand your network and modify your cybersecurity posture as your company evolves and as network attacks become more sophisticated. Progent works with both current and legacy firewall appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall support services, refer to firewall configuration and support expertise.
Online Endpoint Security Monitoring makes it easy to track the disparate computers used by teleworkers and either block or spot and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on each secured endpoint, monitoring all activity and utilizing advanced AI technology from SentinelOne to detect zero-day threats at inception. When an attack is discovered, ProSight ASM instantly isolates the infected endpoint from the network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints remain secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, go to remote endpoint security monitoring for at-home workers.
Progent's Duo authentication Services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using 2FA, when you sign into a protected online account and give your password you are requested to verify your identity on a unit that only you possess and that uses a different network channel. A broad range of out-of-band devices can be utilized as this second means of authentication including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may designate several validation devices. For details about Duo identity authentication services, go to Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can evaluate the vulnerability of your network to all classes of outside and local security attacks for a network that includes remote workers. Progent can run online, automated cybersecurity analysis scanning for rapidly and affordably uncovering a broad range of security holes that can be found over the Internet. Progent's security audit consulting services, which can be provided by security experts with advanced credentials including CISM, CISSP, and GIAC, can help your company to audit your operations and governance policies and review your network architecture to enable you to design the highest level of security for your an at-home workforce.
Horizon3.ai's NodeZero Pentest Platform is a leading-edge penetration test (pentest) product family that can deliver automated testing of your at-home connectivity solution and your internal and perimeter networks so you can find, rank, remediate, and confirm security vulnerabilities before malicious hackers can exploit them. Progent's pentest experts can assist you to use NodeZero to perform comprehensive pentests of your perimeter and your internal network so you can evaluate your present security profile. Progent can also help you to harden your network security and can assist you to design and deploy a cohesive cybersecurity ecosystem that simplifies management and delivers optimum cyber defense for on-prem, multi-cloud, remote, and perimeter IT assets. To learn additional details about Progent's vulnerability analysis services based on on NodeZero's penetration test products, see Consulting Support for NodeZero's PEN Test Platform.
Download White Paper: Protecting a Work-From-Home Environment
To view or download a white paper about key areas to focus on for securing a network that includes work-from-home staff, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
The field of Data Protection involves saving and recovering critical information in order to avoid data loss and minimize recovery time and effort in case of storage system problems resulting from hardware breakdowns, software hiccups, user error, malware, or any other reason. Dependable data protection strategies can be especially challenging to architect and maintain in hybrid environments that combine private data centers, public clouds, and an at-home workforce.
- Backup/Restore solutions for at-home workers must cover multiple kinds of user-owned endpoint devices. Progent offers quick remote help from experts familiar with a broad array of platforms for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Leading backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data distributed across a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and includes fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision circumstances that require a quick changeover to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist your company to produce, document and test a DR/BC strategy that addresses the process of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing local computers. Endpoint Manager provides a unified platform for safeguarding critical information by managing local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and software. Managed endpoint computers can be user owned or business owned. Network admins managing the endpoint computers of teleworkers can use Intune to deploy and authenticate applications on devices, push updates and certificates, configure policies for permission to access data and networks, set passwords, establish VPN connections, determine how teleworkers share data, establish threat protection, verify compliance, and delete corporate information from missing, stolen or deactivated endpoint devices. Microsoft Intune works with Apple iOS, Google Android, Windows, and macOS devices. For information about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint computers of your at-home workers, refer to Intune remote endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management product that allows network administrators to keep off-premises endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual software delivery platform for identity control, application management, and setup management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment via a perpetual license. Top features of VMware Workspace ONE include fast remote deployment of new laptops, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated management reporting and performance analytics, email encryption, and integration with Microsoft apps and cloud products. To find out about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile device management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter solution for your Guarulhos, São Paulo organization, call
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Dynamics GP Upgrade Consulting Services Akron
Summit County Ohio Microsoft Dynamics GP System Migration Specialist
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for more than two decades and Progent has delivered system integration, software development, education, and debugging services since the product's original release. Progent offers high-level expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help your business to plan, validate, and implement an efficient upgrade from a a legacy version to the latest edition of Dynamics GP.
Wi-Fi IP phone integration Remote Support
IT Consultants Wi-Fi IP phone integration
Cisco's wireless IP phones are hardened wireless devices designed for professionals who are mobile within office, hospitality, health-care or other venues where management wants user endpoints that offer more control, security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Integration of Cisco's wireless IP phones usually demands that IT teams set up and optimize many key pieces of your wireless environment such as access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified experts offer remote and onsite assistance to help you build and manage a Cisco wireless VoIP phone solution by providing integration services that can range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Progent Media Relations Services
Progent Media Relations Specialist
Progent in the News is managed by cybersecurity expert Darrin Johnson.
ProSight Virtual Server Private Cloud Hosting Engineer
ProSight Virtual Hosting Consultant
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management options are based on mature virtualization technologies that allow small companies with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
Largest Microsoft Expert SMS Server Upgrade Professionals
SMS Server Upgrade Remote Consulting
Progent's Microsoft certified experts provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important software quickly and automatically to specified workers, lower software expense and stay compliant by determining usage profiles, improve Windows protection by improving your awareness of weak points and by delivering targeted updates, manage your external workforce through industry standards independent of connection or geography, and lower operational costs by fully exploiting the management capabilities built into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset monitoring management including program and hardware inventory.
Emergency Microsoft Windows 2003 On-site Technical Support
Microsoft Windows 2003 Outsourcing
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft integration, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with planning, installing, managing and supporting powerful IT solutions powered by Windows Server, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
Telecommuter VoIP Integration
Information Technology Consulting At Home Employees VoIP
Progent can assist small and medium-size businesses to set up IP voice solutions to provide their at-home workers the benefit of virtual extensions of the corporate phone infrastructure.
Online Support Services Non-stop Network
Network Load Balance Technology Consulting
Progent's fault tolerant network experts offer non-stop computing support, disaster recovery services, network load balancing, high-availability interoffice connectivity, high-availability Internet interface design, 24x7 data center consulting, and other fault-tolerant networking services to help your organization configure a non-stop environment for strategic applications. Progent has the experience to design affordable, 24x7 networks by utilizing the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can help you build a high-availability mutli-location network with a fully mirrored Internet connection and intelligent network load balancing.
Largest MS Certified Engineers Wireless Security
Network Security Engineer
Progent's certified cybersecurity consultants can run cybersecurity tests of enterprise-wide security to validate your company's cybersecurity profile adherence to recognized industry cybersecurity standards. Progent offers subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and focused security evaluations for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's accredited security consultants can also run extensive security audits to evaluate your company's compliance with important international security standards including HIPAA, PCI, and ISO.
Support Organization Texas
Georgia Remote Troubleshooting
Progent's Technical Response Center offers affordable national extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide extended hours phone support and remote direct computer access to isolate and repair network problems quickly and affordably.
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